Total 22,879 customer experience manager job vacancies in The Philippines

Join our Customer Service Team and grow your career with us!

As part of the team, you will:

• Communicate with clients to understand their needs and provide suitable support.
• Provide clear and accurate information to assist clients professionally.
• Build good relationships with clients through follow-ups and communication.
• Handle basic documentation and administrative tasks accurately.
• Work closely with team members and participate in training sessions to improve your skills.
• Stay updated with company products, services, and latest information.

What We’re Looking For

• Fresh graduates are encouraged to apply — no experience needed.
• Positive attitude and willingness to learn.
• Able to work independently and as part of a team.
• Basic knowledge of Microsoft Office (Word, Excel, PowerPoint).
• Good communication and responsibility at work.
• Able to communicate in basic Chinese, Malay, and English
• Candidates who are eager to grow and build a long-term career.

Perks & Benefits

• Personal leave
• EPF & SOCSO
• Personal development opportunities
• Training and guidance provided

Job Description:

• Liaise and coordinate with all consultants, contractors, suppliers and local authorities.
• Monitor work progress and ensure timely completion of construction works accordance with approved specification, quality and schedule.
• Oversee the whole project department; provide necessary technical supports, action plans and advice to ensure smooth implementation of projects.
• Work closely with all consultants in establishing drawing for tender and construction.
• Organize and monitor the submission status at various stages of development process.
• Resolve design / construction site constrains and concerns.
• Ensure that the Certificate of Compliance and Completion (CCC) is obtained on time.
• Check all drawings to ensure drawings are well coordinated and developer’s requirements are met.
• Lead QAQC team to handle defect works after handover to house owner.

Requirements:

• Able to work independently
• At least 5 years in Civil Engineering (Structure design)
• Candidate must possess at least Diploma / Degree in Architecture/Building/Civil Engineering/ Project Management / Project Development)
• Fluent in English and Bahasa Malaysia both written and spoken is preferred.
• Well versed in MS Office and AutoCAD
• Work location based in Bukit Mertajam

Perks & Benefits

• Commission and bonus
• Allowance (travel, transportation, etc.)
• Team activities
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

As the Senior Manager, Venue Sales & Event Management at ALPHA GALAXY SDN. BHD., you will lead the sales, business development, event coordination and operational management of our 21,000 sq ft multi-purpose event venue in Puncak Alam Selangor. This role is responsible for developing the venue as a revenue-generating business by driving event bookings, managing client relationships, overseeing event execution, coordinating vendors and internal support teams, and ensuring a professional venue experience for corporate, private and community events.

What you’ll be doing

1. Develop and implement venue sales and business development strategies to drive event bookings, rental revenue and venue utilisation.
2. Identify and secure business opportunities from corporate clients, event organisers, agencies, associations, wedding planners, private clients and community groups.
3. Manage enquiries, site visits, proposals, quotations, negotiations and booking conversions.
4. Develop venue packages, pricing proposals, promotional campaigns and partnership opportunities to support revenue growth.
5. Oversee end-to-end event coordination, including client requirements, event layout, setup, AV, F&B, decoration, logistics, parking and post-event follow-up.
6. Coordinate with internal departments and other support teams to ensure smooth event delivery.
7. Source, manage and coordinate with external vendors such as caterers, decorators, AV suppliers, event planners, security, cleaning and logistics providers.
8. Ensure the venue is clean, safe, presentable and operationally ready before each event, including pre-event and post-event inspections.
9. Monitor sales pipeline, confirmed bookings, venue utilisation, revenue performance, client feedback and operational issues.
10. Ensure all venue-related documents and records are properly maintained, fi led and tracked for future reference, reporting, audit and management review purposes.
11. Manage risks relating to property damage, safety, crowd control, vendor compliance, client disputes and payment collection.
12. Prepare regular reports and recommendations to management on revenue performance, market opportunities, operational improvements, pricing and manpower needs.
13. Lead, guide and support the venue sales and event operations team as the business grows.

What we’re looking for

1. Minimum 8 years of relevant experience in venue sales, event management, hotel banquet sales, MICE, hospitality sales, convention centre, exhibition centre or commercial event venue operations.
2. Proven experience in business development, event sales, client servicing and revenue generation.
3. Strong network with corporate clients, event organisers, agencies, wedding planners, associations or hospitality/event industry partners will be an added advantage.
4. Good understanding of event setup, venue operations, AV, staging, logistics, vendor coordination and client experience.
5. Strong negotiation, presentation, communication and relationship management skills.
6. Able to prepare proposals, quotations, packages, sales reports and management updates.
7. Strong leadership, ownership, problem-solving and follow-up skills.
8. Able to work beyond normal office hours, including evenings, weekends and public holidays, depending on event requirements.
9. Degree in Business, Marketing, Hospitality, Event Management, Property Management or a related field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Personal development opportunities
• Paid training and development

Job Summary

Responsible for overseeing the full spectrum of Human Resources functions including recruitment, employee relations, payroll, performance management, training, company policies, and HR administration to support company operations and business growth.

Key Responsibilities

• Handle full recruitment process including job posting, screening, interview arrangement, and onboarding.
• Manage employee attendance, leave, disciplinary matters, and staff records.
• Prepare HR documents such as offer letters, confirmation letters, warning letters, and resignation documentation.
• Monitor staff performance, KPI, and probation evaluations.
• Handle payroll coordination, claims, overtime, and staff benefits.
• Ensure company compliance with Malaysia labour laws and HR policies.
• Organize staff training, engagement activities, and performance improvement plans.
• Maintain proper HR filing, documentation, and reports.
• Support management in manpower planning and company HR strategies.
• Handle employee relations and resolve workplace issues professionally.

Requirements

• Diploma or Degree in Human Resource Management, Business Administration, or related field.
• 4–7 years of working experience in Human Resources.
• Experience in handling full HR spectrum.
• Good knowledge of Malaysia Employment Act and HR practices.
• Strong communication and problem-solving skills.
• Able to work independently and manage multiple tasks.
• Proficient in Microsoft Office and HR documentation.

Perks & Benefits

• Employee equity
• Nearby public transport
• Casual dress code
• Company trips
• Medical insurance
• Personal leave

Job Description:

• Dealing with international brand product
• Planning and monitoring the ongoing company presence on social media and digital marketing
• Launching optimized online advertisements to increase company and brand awareness
• Work closely with sales and marketing to achieve their objectives
• Assist in planning and executing marketing campaigns and promotional activities.
• Coordinate online and offline marketing activities, including events and digital campaigns.
• Prepare marketing reports, campaign analysis, and monthly performance updates.
• Ensure all marketing materials are aligned with company branding guidelines.
• Assist in budget planning and monitoring of marketing expenses.
• Support management with any ad-hoc marketing tasks when required.

Requirements:

• Diploma/Degree in Marketing/ Mass Communications/ Business Studies or equivalent.
• Required language(s): English & Bahasa Malaysia
• Preferably candidates with age below 40 years old
• Required Skill(s): Microsoft Office
• Minimum 3-7 years of working experience in digital marketing role
• Good social media knowledge is required
• Willing to learn, and work in a team, independently and odd hour Enthusiasm,
• motivation and a positive attitude
• Experience as a Live Host is an advantage.
• Willing work in Seremban

Send your resume to karmeng.wong@ultragallant.com.my

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Key Requirements:

• 26 – 35 years old.
• Candidate must possess at least Diploma / Degree in Business or Marketing with at least 3 years of working experience in Sales & Marketing.
• A high level of commitment, initiative and leadership.
• Good interpersonal skills and able to engage in various levels of organization.
• Strong communication skill, both oral & written in English, Malay & Mandarin.
• Knowledge in Excel, Word etc an added advantage.
• Possess own transport.
• Good networking ability.
• Self-driven and results oriented.
• Able to work independently.

Key Responsibilities: 

• Identify potential business opportunities for Company.
• Develop and formulate effective selling strategies and marketing plans.
• Set up, co-ordinate and follow up with potential customers on project leads.
• Promote, market and sell Company’s range of products to clients, consultants, architects, designers and etc.
• Develop, nurture and maintain good business relationship with all business associates.
• Generate qualified leads through networking, cold calling, site visits and industry events.
• Coordinate within internal departments (project, sales & etc).
• Track sales pipelines and meet monthly targets.
• Monitor market trends, competitors and upcoming projects.

What We Offer:

• An attractive remuneration package inclusive of incentive and medical benefits will be offered to the selected candidates.
• Basic salary RM3,800.00 and above depending on working experience.
• Allowances : Transport and phone, etc

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Regular team activities
• Medical insurance
• Open culture

Requirements

• Associate of bachelor's degree preferred
• Proven knowledge of effective sales strategies and best practices
• Excellent leadership skills
• Knowledge of inventory control and management
• 7+ years of experience in a sales role at a dealership
• Preferably candidates with age below 45 years old
• Substantial track record of exceeding sales quotas and goal
• Keen attention to detail
• Strong communication skills
• Outgoing and service-oriented attitude
• Experience in automotive sales.
• Candidates with experience in Chery and Jaecoo brands are highly welcomed.
• Willing to work in Seremban

Duties and Responsibilities

1. Compile regular report for dealership management to review
2. Maintain a strong focus on the satisfaction of all customers
3. Develop and manage a CRM platform to retain customer and seek out new prospective sales
4. Coordinate and lead all regular sales meetings its the sales staff
5. Step in to answer customer question and issues when required
6. Forecast sales for upcoming months and quarters
7. Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance
8. Set sales goals, track progress and lead the team to achieve and exceed those quotas
9. Recruit, hire, train and oversee a team of Automotive salespeople

Send your resume to karmeng.wong@ultragallant.com.my

Perks & Benefits

• Commission

Requirement

1. Minimum 2 years of experience in construction industry
2. Strong technical knowledge and understanding of engineering principles, project management methodologies, and construction processes
3. Excellent problem-solving, decision-making, and communication skills
4. Demonstrated ability to work collaboratively in a team environment and lead cross-functional projects
5. Minimum diploma in Civil Engineering or a related field

Responsibilities

1. Manage all aspects of assigned projects, including planning, coordination, budgeting, and resource allocation
2. Liaise with clients, contractors, and stakeholders to ensure effective communication and prompt issue resolution
3. Monitor project progress, identify and mitigate risks, and implement corrective actions as needed
4. Oversee the work of site teams, including supervising contractors and ensuring compliance with safety and quality standards
5. Providing technical expertise and guidance to the project team
6. Identify opportunities for process improvements and contribute to the overall growth and success of the company

Perks & Benefits

• Allowance (travel stipends etc.)
• Medical coverage
• Maternity leave
• Parental leave
• Yearly Performance Bonus

Branch Manager (Johor) – F&B Equipment Industry

We are looking for a dynamic Branch Manager to lead our Johor branch in the F&B equipment industry.

Job Responsibilities:

• Manage daily branch operations (sales, rental & servicing of F&B equipment)
• Lead and motivate sales & technical teams to achieve targets
• Develop new business opportunities within F&B sector
• Oversee customer accounts and ensure service quality
• Monitor stock, logistics, and branch performance reporting

Requirements:

• Experience in sales / branch management (F&B or related industry preferred)
• Strong leadership and communication skills
• Result-driven and able to manage team performance

Salary & Benefits:

• RM8000 – RM10000 (based on experience)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Commission + Incentives
• EPF, SOCSO, EIS

Responsibilities:

• Lead and manage M&E projects from planning to completion.
• Coordinate Cold Water & Sanitary Plumbing and Fire Protection installation works on-site.
• Monitor project schedule, cost control, quality, and safety compliance.
• Liaise with consultants, clients, subcontractors, suppliers, and authorities.
• Attend project meetings and prepare progress reports.
• Ensure works are carried out according to specifications, drawings, authority requirements, and project standards.
• Oversee testing & commissioning activities and project handover.

Requirements:

• Bachelor’s Degree in Mechanical Engineering or related discipline.
• Minimum 5–8 years relevant experience in M&E construction projects.
• Strong knowledge in: Cold Water & Sanitary Plumbing Systems Fire Protection Systems (Wet Riser, Sprinkler, Hose Reel, Hydrant, etc.)
• Familiar with local authority requirements and industry standards.
• Strong leadership, communication, and problem-solving skills.
• Able to manage multiple subcontractors and site activities efficiently.
• Proficient in Microsoft Office, AutoCAD, and project scheduling software.
• Possess own transport and willing to travel/site-based.

Perks & Benefits

• Hospital & Surgical Scheme provided
• EPF, SOCSO & Annual Leave
• Career Advancement Opportunities

Position Overview

Responsible for leading the Quality Assurance function to ensure all products meet customer, regulatory, and internal quality standards. Oversees quality systems, compliance, and continuous improvement initiatives.

Key Responsibilities

• Develop, implement, and maintain Quality Management System (QMS)
• Ensure compliance with ISO & IATF standards and regulatory requirements
• Lead internal and external audits, including customer audits
• Handle customer complaints and implement corrective & preventive actions (8D)
• Monitor quality performance (KPIs) and drive continuous improvement
• Manage incoming, in-process, and final inspection activities
• Work closely with production, engineering, and suppliers to resolve quality issues
• Lead and train QA/QC team members
• Oversee documentation control and quality records
• Support new product development and process validation

Job Requirements

• Bachelor’s Degree in Engineering / Quality Management or related field
• Minimum 3–5 years experience in QA/QC, with at least 2 years in managerial role
• Experience in manufacturing environment (preferably metal, fasteners, or machining industry)
• Strong knowledge of ISO 9001 & IATF16949 and quality tools (e.g., 7 QC tools, FMEA, SPC)
• Experience in handling audits and customer complaints
• Good leadership, problem-solving, and decision-making skills
• Strong communication and interpersonal skills
• Familiar with continuous improvement methodologies (e.g., Lean, Six Sigma) is an added advantage
• Good at Excel and Power point skills

Perks & Benefits

• Open culture
• Personal development opportunities
• 5 working days

Key Competencies

• Leadership & team management
• Analytical thinking
• Risk-based thinking
• Continuous improvement mindset

Apply online or email the resume to : purchase@geenscrew.com or whatsapp to Joanne (012-6372688)

分公司經理（柔佛州）－餐飲設備業

我們正在尋找一位充滿活力的分公司經理來領導我們在柔佛州的餐飲設備分公司。

工作職責：

• 管理分店日常營運（餐飲設備的銷售、租賃及維修）
• 領導並激勵銷售和技術團隊實現目標
• 在食品飲料產業內開發新的商機
• 負責客戶帳戶管理，確保服務品質
• 監控庫存、物流和分支機構績效報告

要求：

• 具備銷售/門市管理經驗（餐飲或相關行業優先）
• 較強的領導能力與溝通能力
• 結果導向，並具備管理團隊績效的能力

薪資福利：

• 8000 馬幣 – 10000 馬幣（視經驗而定）
• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 公司旅行
• 醫療保險
• 個人休假
• 佣金 + 獎勵
• 僱員公積金 (EPF)、社保 (SOCSO)、就業保險計劃 (EIS)

Job Descriptions:

• Handle customer inquiries promptly and professionally through phone calls and WhatsApp.
• Provide accurate and detailed product/service information to customers.
• Record, update, and maintain customer details in the system to ensure data accuracy.
• Assist in troubleshooting and resolving customer issues, escalating complex cases to the relevant department when necessary.
• Ensure high levels of customer satisfaction by delivering timely and effective support.

Requirements:

1. Fluent in Malay (spoken & written) is preferably.
2. Fluent in Chinese (spoken & written) is an advantage.
3. SPM/STPM/Diploma/Degree in any field.
4. Prior experience in customer service, call center, or telesales is an advantage.
5. Able to work under pressure and meet daily targets.
6. Willing to work shift schedules, including weekends and public holidays.
7. Positive attitude and good problem-solving skills.

Company Benefits:

• Basic salary + Shift Allowance + Fix Allowance
• EPF, SOCSO, and EIS contributions
• On-the-job training provided
• Career advancement opportunities
• Supportive team environment

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Free snacks / Happy hours

CUSTOMER SERVICES EXECUTIVE

(Based in SUNWAY)

Potential career development & Job Stability

Start Work ASAP

We have an excellent growth potential and wide exposure

Responsibilities

 Coordinate with customers, oversea agents, vendors and internal branch offices.

 Coordinate shipment for air freight and sea freight and prepare documents.

 Prepare invoices/payable/payment to customer/carrier/supplier/agent

 Pleasant personality and attitudes are preferred.

 Have good experience –work independently, efficiently, hardworking.

Requirements

 Minimum SPM, Diploma or its equivalent

 Minimum 2 years related working experience

 Knowledge in handling air or sea shipments for import & export

 Able to work independently with minimum supervision

 Trustworthy and able to maintain confidentiality with high level of integrity and commitment.

 Good command of oral & written English and Bahasa Malays

 Computer literate

Ignite Your Future: HR & People Experience Intern!

Duration: 4-6 months of hands-on, impactful experience!

About the Role:

Ready to dive into the dynamic world of HR and make a real difference? As our HR & People Experience Intern, you'll be a vital part of shaping how our employees connect with their rewards and overall well-being. This isn't your average internship – you'll be a creative powerhouse, designing captivating communication materials that bring our Total Rewards programs to life. Get ready to use your digital savvy to create visually stunning content and directly contribute to boosting engagement across the organization!

What You'll Do (Roles & Responsibilities):

• Content Creation Extraordinaire:
• Unleash your creativity! Design eye-catching infographics, engaging newsletters, dynamic presentations, and captivating videos that make complex information easy to understand and exciting. Your mission? To ensure everyone gets it and loves it!
• Become a Canva pro and master of Google Workspace tools to produce visually stunning content that perfectly reflects our brand.
• Communication Strategist in the Making:
• Team up with our Total Rewards Manager to craft and roll out communication plans that cut through the noise and highlight the amazing benefits and compensation programs we offer.
• Employee Engagement Champion:
• Help us plan and execute awesome holistic wellbeing events, from concept to communication. Your creative promos will ensure high participation and a buzzing atmosphere!
• Be the voice of our employees! Gather feedback on our communications and brainstorm innovative ways to make our programs even better, boosting satisfaction and creating a truly engaged workforce.

Who We're Looking For (Requirements):

• Currently pursuing a degree in Human Resources, Psychology, Communications, Business Administration, or a related field. (You've got the foundational knowledge, now let's build on it!)
• A wizard with Canva and other design tools – show us what you can create! Please submit your portfolio (sample design works, etc.) if available.w
• A communication rockstar, both in writing and speaking.
• A true creative thinker with a burning passion for designing content that sparks interest and delivers impact.
• Someone who thrives both independently and as a collaborative team player.
• A super organized individual with a keen eye for detail.
• An enthusiastic learner eager to explore the world of Total Rewards

Join us and turn your passion into purpose. This is your chance to gain invaluable experience, build a killer portfolio, and kickstart your career in HR and People Experience!

Perks & Benefits

• Nearby public transport
• Central location
• Open culture
• Personal development opportunities