Total 264 Junior Executive customer experience manager job vacancies in The Philippines

Job Requirements :

• Chinese Female, aged 30 and above.
• Handling admin, customer enquiries, after sales service,
• follow up with repeating sales and collection payment,
• SQL accounting knowledge, Microsoft office etc.
• Able to speak and write in English, BM & Mandarin.

Benefits :

• Package : salary + standard + medical card
• Monthly salary : RM3300 to 43000
• 5 working days a week (no Overtime is required)

Join our Customer Service Team and grow your career with us!

As part of the team, you will:

• Communicate with clients to understand their needs and provide suitable support.
• Provide clear and accurate information to assist clients professionally.
• Build good relationships with clients through follow-ups and communication.
• Handle basic documentation and administrative tasks accurately.
• Work closely with team members and participate in training sessions to improve your skills.
• Stay updated with company products, services, and latest information.

What We’re Looking For

• Fresh graduates are encouraged to apply — no experience needed.
• Positive attitude and willingness to learn.
• Able to work independently and as part of a team.
• Basic knowledge of Microsoft Office (Word, Excel, PowerPoint).
• Good communication and responsibility at work.
• Able to communicate in basic Chinese, Malay, and English
• Candidates who are eager to grow and build a long-term career.

Perks & Benefits

• Personal leave
• EPF & SOCSO
• Personal development opportunities
• Training and guidance provided

Job Descriptions:

• Handle customer inquiries promptly and professionally through phone calls and WhatsApp.
• Provide accurate and detailed product/service information to customers.
• Record, update, and maintain customer details in the system to ensure data accuracy.
• Assist in troubleshooting and resolving customer issues, escalating complex cases to the relevant department when necessary.
• Ensure high levels of customer satisfaction by delivering timely and effective support.

Requirements:

1. Fluent in Malay (spoken & written) is preferably.
2. Fluent in Chinese (spoken & written) is an advantage.
3. SPM/STPM/Diploma/Degree in any field.
4. Prior experience in customer service, call center, or telesales is an advantage.
5. Able to work under pressure and meet daily targets.
6. Willing to work shift schedules, including weekends and public holidays.
7. Positive attitude and good problem-solving skills.

Company Benefits:

• Basic salary + Shift Allowance + Fix Allowance
• EPF, SOCSO, and EIS contributions
• On-the-job training provided
• Career advancement opportunities
• Supportive team environment

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Free snacks / Happy hours

職位描述：

• 透過電話和 WhatsApp 及時、專業地處理客戶諮詢。
• 向客戶提供準確詳細的產品/服務資訊。
• 在系統中記錄、更新和維護客戶詳細信息，以確保數據準確性。
• 協助追蹤解決客戶問題，必要時將複雜案例回報相關部門。
• 透過提供及時有效的支援，確保客戶高度滿意。

要求：

1. 精通馬來語（口語和書面）者優先考慮。
2. 精通中文（口語和書面）者優先考慮。
3. SPM/STPM/文憑/任何領域的學位。
4. 有客戶服務、電話中心或電話銷售經驗者優先考慮。
5. 能夠承受壓力並完成每日目標。
6. 願意接受輪班工作安排，包括週末和假日。
7. 積極的態度和良好的問題解決能力。

公司福利：

• 基本薪資+輪班津貼+固定津貼
• 僱員公積金 (EPF)、社險 (SOCSO) 和就業保險計劃 (EIS) 繳款
• 提供在職訓練
• 職涯晉升機會
• 互助的團隊環境

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 免費小吃/歡樂時光

客戶服務主管

（位於雙威）

職涯發展潛力及工作穩定性

盡快開始工作

我們擁有卓越的成長潛力和廣泛的市場機會。

職責

 與客戶、海外代理商、供應商和內部分公司協調。

協調空運和海運的運輸，並準備相關文件。

 準備發票/應付帳款/向客戶/承運商/供應商/代理商付款

個性開朗、態度友善者優先考慮。

 擁有良好的經驗－能夠獨立工作，有效率地工作，勤奮努力。

要求

 最低學歷要求：SPM、文憑或同等學歷

 至少2年相關工作經驗

 具備進出口空運或海運貨物的處理知識

能夠獨立工作，只需極少的監督

 值得信賴，能夠保守秘密，具有高度的誠信和敬業精神。

 良好的英語及馬來語口語及書面表達能力

 具備電腦操作能力

Main Role (Peranan Utama)

• Go live on TikTok
• Host live sessions to promote products / content.
• Product presentation (Explain product)
• Terangkan product details—function, benefits, price, promo.
• Engage viewers (Tarik audience)
• Baca comments, reply, shoutout nama viewers, buat interaction (poll, Q&A).
• Push sales (Drive conversion)
• Encourage audience to click, add to cart, checkout

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Personal leave
• Personal development opportunities
• EPF/SOSCO/EIS
• Hostel Provided

Summary

The Customer Services Assistant assists customers at check-in counters, ensuring passenger details match travel documents and handling issues related to flight operations and automated check-in systems. They comply with safety standards, report breaches, and work in shifts to support 24/7 flight schedules. The role requires physical strength for lifting baggage, good communication skills, and the ability to handle passengers with special needs. They act as service ambassadors, responding professionally to complaints.

Duties and Responsibilities

• Provide quality customer services

• Service customers at the check-in counters

• Verify passengers' identities at the gates

• Verify information on travel documents, passports and/or visas

• Provide support to special needs customers

• Handle customer issues regarding irregular flight operations

• Process customer documentation

• Handle customer issues regarding automated check-in systems

• Uphold safety and/or security standards

• Interpret and follow individual safety and/or security standards in the workplace

• Identify and report breaches of safety and/or security standards in the workplace

Requirements

• Minimum GCE 5 “N” levels and above

• Customer service experience preferred

Company Overview

Axil Scientific Pte Ltd has served Singapore’s life sciences research market since 1998, offering strong technical support, responsive customer care, and rapid turnaround. We specialize in sales, distribution, manufacturing, and channel management for life sciences.

Job Summary

Provide timely and effective customer service by responding to inquiries, resolving issues, processing orders, maintaining accurate records, and collaborating with internal teams to ensure customer satisfaction.

Responsibilities

• Respond promptly to customer inquiries via email and phone to provide clear and accurate information
• Resolve customer issues efficiently to maintain satisfaction and support retention
• Assist in processing and coordinating customer orders and delivery schedules accurately
• Enter and maintain detailed and accurate customer data records for operational use
• Collaborate with internal teams to address customer needs and improve service quality

Preferred competencies and qualifications

• Minimum Higher Nitec qualification with at least 1 year of experience in customer service roles
• Proficient written and spoken English to communicate effectively with customers and colleagues
• Background in Biology, Biochemistry, or Biomedical Science for enhanced understanding of life sciences products
• Ability to learn quickly and adapt to changing work environments while contributing positively to team efforts
• Experience using CRM systems to manage customer interactions and data
• Proficient in Microsoft Office applications to support administrative tasks

A leading 3PL warehousing and freight forwarding Company has vacancy for:

CUSTOMER SERVICE ASSISTANT

Job Description and Responsibilities

• Generate and process customer job instructions are in order and ensure that the job is carried out timely.
• Coordinate with warehouse operations team.
• Generate weekly and monthly Inventory, Stock & Billing reports.
• Interface with customers to answer queries.
• Proper verification, recording and documentation of all completed jobs.
• Any other duties as assigned.

Job Requirements

• At least 'O'Level or diploma and above.
• Preferably with at least 1 year of administrative & customer service experience.
• Able to read, write and speak English well.
• PC literate and good English proficiency.

Kindly include:-

• Past Salary
• Expected Salary
• Reasons for leaving current/past Employer

*Salary will be offered based on experience and education.

Company Overview

The client is a plant-based skincare practice offering in-house consultations, treatments, and a range of skincare products focused on natural care.

Job Summary

Singaporeans and Permanent Residents only.

Provide front desk, customer service, operational, and social media support in a skincare clinic by managing client appointments, assisting with clinic operations, supporting live broadcasts, and helping deliver a positive client experience.

Responsibilities

• Greet and assist walk-in clients and respond to enquiries to ensure a positive client experience
• Manage appointment bookings, confirmations, and reminders to optimize scheduling efficiency
• Collect payments and perform basic cashiering accurately and securely
• Deliver friendly, professional customer service to enhance client satisfaction
• Maintain cleanliness and organization of reception, treatment rooms, and common areas to uphold clinic standards
• Assist with clinic opening and closing procedures to ensure operational readiness
• Perform daily administrative tasks including filing records and maintaining documentation accuracy
• Assist with TikTok LIVE broadcasts, social media content creation, and related operational support activities
• Process and pack online sales orders to support e-commerce activities
• Arrange stock and monitor inventory levels to support clinic operations
• Coordinate with suppliers, couriers, and delivery personnel to ensure timely receipt of goods
• Coordinate towel, linen, pantry, and housekeeping supplies to maintain clinic hygiene
• Operate basic skin analysis equipment after training to support treatment procedures
• Prepare treatment rooms and equipment to ensure readiness for client sessions
• Support treatment operations as directed to facilitate smooth service delivery

Competencies and qualifications

• Ability to communicate effectively in English to interact with clients and team members
• Basic computer skills including use of email, WhatsApp, and digital systems for communication and coordination
• Chinese speaking ability is an advantage to assist clients who prefer this language
• Friendly, responsible, and willing to learn new skills to adapt to clinic needs
• Organized and able to work independently to manage tasks efficiently
• Good personal grooming and hygiene to maintain professional appearance
• Positive attitude and professional work ethic to contribute to a supportive work environment

The perfect candidate for this job will have excellent communication andcustomer service skills, the ability to stay calm under pressure, and theability to work independently.

Responsibilities:

• Interact with customers in a friendly and professional manner.
• Handle customer inquiries and complaints.
• Provide customers with information about products and services.
• Process customer orders and payments.
• Update customer accounts.
• Resolve customer service issues.
• Refer customers to other departments as necessary.
• Maintain confidentiality of customer information.

Qualifications:

• Relevant experience as a customer service or related role
• Excellent communication and interpersonal skills
• A positive, can-do attitude
• The ability to stay calm under pressure
• Basic computer skills