Total 788 Senior Executive customer experience manager job vacancies in The Philippines

Job Description

• Industry/ Organization Type: Freight Forwarder
• Position Title: Logistic Coordinator / Customer Service Executive
• Working Location: Central – Marymount
• Working Hours: 5 days / Mon-Fri: 8.45am - 6pm
• Salary Package: Up to SGD 4000 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Assist the sales department in their operations
• Facilitate coordination between customers, transporters, and warehouses
• Prepare necessary documentation for imports, exports, transshipments, and delivery order releases
• Verify all associated costs
• Respond to inquiries concerning rates, shipment tracking, and related issues
• Collaborate with oversea agents and customers to guarantee seamless shipment processes

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience in related role but must have experience in freight forwarding or logistics industry
• Experience in handling pets/animal shipment is a plus point

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74342 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Title: Senior Customer Service Executive (Air & Sea Freight)
Job Hours: 5.5 Days, 9am to 6pm
Job Location: Bukit Merah

The Opportunity:

• Exposure to airfreight, sea freight, documentation, permits and billing
• Suitable for experienced freight forwarding candidates who can work independently
• Direct reporting line to senior management in a lean team environment

Job Responsibilities:

• Coordinate import and export shipments for airfreight and sea freight
• Liaise with customers, shippers, consignees, airlines, shipping lines, warehouse teams and trucking vendors
• Perform vetting and checking of Air Waybills, Bills of Lading and related shipping documents
• Prepare and process shipment documentation including HBL, MBL, HAWB and MAWB
• Verify cargo details such as weight, shipping documents, commercial invoices and packing lists before processing
• Prepare permit declarations for import and export shipments where required
• Arrange shipment bookings and coordinate pickup / trucking services
• Monitor vessel cut-off, cargo lodge times and urgent shipment requirements
• Ensure air export cargo is lodged in a timely manner
• Coordinate with airlines and terminals for MAWB closing, cargo distribution and acceptance matters
• Send pre-alerts to customers and manage sorting, distribution and filing of shipment documents
• Support DG cargo and temperature-control cargo documentation checks where required
• Handle shipment billing and ensure accurate job-related charges are recorded
• Work closely with warehouse teams to ensure smooth operational processes
• Follow customer-specific SOPs and internal operating procedures

Job Requirements:

• Minimum 4 years of relevant experience in freight forwarding, import / export operations or logistics customer service
• Experience in airfreight or sea freight operations is required
• Candidates with both air and sea freight experience will be strongly preferred
• Familiar with shipping documents such as AWB, BL, HAWB, MAWB, HBL and MBL
• Knowledge of import / export documentation and permit declaration processes
• Able to coordinate effectively with customers, carriers, warehouse teams and trucking vendors
• Good understanding of cargo cut-off times, shipment booking and freight forwarding workflows
• Responsible, organised and able to take ownership of assigned shipments

Please submit your updated resume in Word format by clicking the “Apply Now” button or alternatively you can email your resume to Darren.wong(at)cosmosrecruit.com

We regret that only shortlisted candidates will be notified.

Darren Wong Shin Loong
Cosmos Recruit Pte Ltd
www.cosmosrecruit.com
EA License Number: 22C1269
EA Personnel Reg Number: R1985061

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive (Sales Support)
• Working Location: Central – Potong Pasir
• Working Hours: 5 days / Mon-Fri: 9am-6pm
• Salary Package: Up to SGD 2900 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
• Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
• Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
• Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
• Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency

APPLY NOW!!!

• Min. O level
• Min. 1 year of experience in related field
• Proficient in Microsoft Excel and Word

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

• Support general administrative tasks and daily operations to ensure smooth workflow.
• Maintain accurate and up-to-date records of service providers and clients in the system.
• Prepare, issue, and input data for invoices with precision and timeliness.
• Organize, manage, and maintain paperwork and documents related to claims and site progress, ensuring everything is properly filed.
• Monitor and follow up on work orders and progress reports, providing updates as needed.
• Assist in handling various formalities, including paperwork related to claims.
• Undertake any other duties or ad hoc tasks assigned by the supervisor to support team objectives.

Requirements:

• Minimum Diploma or equivalent
• Possess at least 1 year of relevant experience. Candidates who have no experience but willing to pursue a career in corporate insurance operations are welcomed.
• Able to work independently and a good team player
• Able to multi-task and meet deadlines

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Job Description

• Industry/ Organization Type: Freight Forwarding, Packing and Crating Services
• Position Title: Customer Service Executive (Overseas Coordination – Freight Forwarding)
• Working Location: Loyang
• Working Hours: 5 Days (Monday – Friday, 8:30 AM – 5:30 PM / 9:00 AM – 6:00 PM)
• Salary Package: Basic Salary + PB + VB + AWS + Medical Benefits
• Duration: Permanent Role

Key Responsibilities

• Ensure high service standards for overseas partners, support customer satisfaction, and identify new business opportunities.
• Maintain service quality by following standard procedures and customer service practices.
• Respond to customer enquiries on quotations and operations accurately and in a timely manner.
• Handle enquiries from overseas partners, prepare quotations, and follow up accordingly.
• Coordinate with overseas partners for incoming and outgoing shipments.
• Reach out to local customers and provide service support.
• Understand sea and air shipment processes for both inbound and outbound operations.
• Manage shipment-related issues and coordinate solutions.
• Perform accurate data entry and maintain reports.
• Perform ad-hoc duties as assigned.

APPLY NOW!!!

• At least 2 years of relevant working experience.
• Positive attitude with a customer-focused approach.
• Able to work in a fast-paced environment.
• Basic knowledge of sea and air shipment procedures is preferred.
• Good communication skills and able to work well in a team.
• Able to work independently with minimal supervision.
• Willing to work additional hours when required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84487 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Scope:

• Coordinate appointments, admissions, and patient requests
• Serve as the main point of contact for patients and stakeholders
• Handle enquiries, complaints, and provide service recovery
• Support VIP patient journeys and direct admissions
• Maintain accurate patient records and documentation

Requirements:

• Minimum Diploma in any discipline
• 3–4 years of experience in healthcare or customer service/frontline roles
• Comfortable with 24/7 on-call rotation duties

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:
Whatsapp: https://wa.me/+6597430026  
Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122
Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Role Description

The Customer Service Executive will be responsible for promotingcord blood banking services, handling client enquiries, and maintaining strongclient relationships. The role involves engaging with customers, providingaccurate service information, and ensuring a positive client experiencethroughout their journey.

You will also support lead follow-ups and client retention effortswhile working closely with the team to achieve service and business objectives.

Key Responsibilities

• Promote cord blood banking services to prospective and existingclients
• Handle client enquiries and provide professional service information
• Build and maintain strong, long-term client relationships
• Support lead follow-up and customer retention activities
• Assist with coordination of client communications and processes

Qualifications

• Min. Degree/Diploma in any discipline
• Strong communication and interpersonal skills
• Good negotiation and client engagement abilities
• Able to work independently and as part of a team

Interested candidates please send in your resume to:

clinicalresearch@recruitexpress.com.sg

Hayley Ho

OutsourcingTeam

Company Reg.No. 199601303W

EA Licence No. 99C4599

• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Responsible for measuring quantities and taking off
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• Strong understanding of construction and engineering principles.
• Proficiency in cost estimation and quantity takeoff techniques.
• Knowledge of relevant construction contracts and procurement processes.
• Analytical skills to evaluate and manage project costs effectively.
• Attention to detail to ensure accuracy in cost calculations and reporting.

REQUIREMENT /QUALIFICATION

• Degree / Diploma in Building or its equivalent
• 3 years and above experience as QS in main-con companies
• Good Pay + Good allowance + Good Bonus
• • Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)
• • Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Product area

The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

Job description

As a Customer Engineer in the technical sales team, you will be supporting the enterprise segment. You will equip companies with Google tools to make technology at work more simple, secure and shareable. You will inspire leading companies and government agencies to work smarter with cloud or web first strategies through Chrome Enterprise and take advantage of advanced enterprise capabilities for administrative controls.

Qualifications

Job responsibilities

• Act as the primary platforms and devices enterprise solutions technical lead on key accounts. Bring together cross-functional agreement team members to design and execute comprehensive technical sales strategies and opportunity technical win plans.
• Work with the sales team to guide and accelerate the transition of leading companies, partners and government agencies to Chrome Enterprise, which encompasses Chrome Enterprise Premium, Chrome Operating System (OS), and their collective management tools.
• Identify key customer technical objections and develop the strategy to resolve technical impediments.
• Provide proactive consultation and strategic guidance for utilizing scalable enablement and funding programs to accelerate proof-of-concepts and pilots.
• Own the technical sales motion to accelerate new bookings, upsells, and expansions across the core enterprise portfolio (Chrome Enterprise Premium, ChromeOS, Cameyo, Pixel/AE, etc.).

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
  
• 10 years of experience in a customer-facing or technical project management role.
• 5 years of experience working with enterprise operating systems including Chrome.
• Ability to communicate in English and Mandarin fluently in order to communicate in this customer-facing role.
  

Preferred qualifications

• Experience in the following areas of IT infrastructure: networking (e.g., VPN, Wireless, protocols), identity management (e.g., SSO, SAML, ActiveDirectory), and security (e.g., VPN, firewalls).
• Experience with application delivery including: web application and integration (e.g., HTML5, JavaScript, CSS), VDI solutions (e.g., Citrix, VMWare, RDP), and mobile apps.
• Experience with managed endpoint devices (e.g., PC or mobile), and the growing ecosystem of browser-based applications and collaboration tools.
  
• Deep knowledge of Google Cloud Platform or Google Workspace solutions.

• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Responsible for measuring quantities and taking off
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• Strong understanding of construction and engineering principles.
• Proficiency in cost estimation and quantity takeoff techniques.
• Knowledge of relevant construction contracts and procurement processes.
• Analytical skills to evaluate and manage project costs effectively.
• Attention to detail to ensure accuracy in cost calculations and reporting.

REQUIREMENT /QUALIFICATION

• Degree / Diploma in Building or its equivalent
• 3 years and above experience as QS in main-con companies
• Good Pay + Good allowance + Good Bonus
• • Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)
• • Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Customer Support Executive

Location: Jurong East

Employment Type: 12 months contract

Work Schedule: 5-day work week

• Mon–Thu: 8:00am – 6:00pm
• Fri: 8:00am – 5:00pm (On-site role, not WFH)

About World Farm

World Farm is one of Singapore’s largest retail and wholesale garden centres, offering the widest range of plants and gardening products at the best value. As we expand towards becoming Singapore’s biggest retail garden centre brand, we’re seeking dedicated team players to grow with us in this exciting phase.

Responsibilities

• Support customer service and sales teams.
• Handle incoming communications across multiple channels.
• Act as a brand ambassador when engaging with customers.
• Maintain filing systems and manage records.
• Coordinate between Jurong and Sungei Tengah offices.
• Prepare quotations, contracts, delivery orders, invoices, and other documents.
• Update and manage plant/product stock lists, catalogues, website, and server.
• Ensure accuracy of sales transactions and project information.
• Manage office and pantry supplies inventory.
• Perform office front desk duties, welcoming guests.
• Carry out general ad-hoc administrative tasks.

Requirements

• 'N’ Levels, 'O’ Levels or Diploma in any field.
• At least 1 year of local working experience.
• Strong organisational and prioritisation skills.
• Good time management skills to handle multiple tasks efficiently.
• Good written and spoken English
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office, Outlook, and email systems.
• Positive attitude, detail-oriented, and deadline-driven.
• Willingness to learn new skills.
• Training will be provided.

Benefits

• Casual and relaxed work environment.
• Friendly and supportive team culture.
• Strong leadership and guidance.
• Good work-life balance with flexible hours.
• Opportunities for personal and professional growth.

Company Overview

The client is located in Singapore, offering a premier multi-sensory party experience with state-of-the-art audio/visual equipment, luxurious private rooms, exclusive DJ booths, and five-star private chef dining for unforgettable events.

Job Summary

You will engage new and existing clients to grow the customer base, deliver excellent customer service to maintain the brand’s reputation, and manage customer bookings to ensure satisfaction.

Responsibilities

• Identify and connect with new clients to expand the customer base through targeted marketing activities
• Maintain relationships with existing clients by providing consistent communication and support
• Deliver high-quality customer service to uphold and enhance the brand image
• Manage customer bookings accurately and confirm details to ensure a smooth customer experience
• Monitor customer feedback and resolve issues promptly to maintain satisfaction

Preferred competencies and qualifications

• Demonstrate a positive learning attitude to adapt and grow in the role
• Collaborate effectively as a team player to support team goals
• Availability for full-time work

Other Information

• Location: 1 Selegie Road Singapore 188306
• Working hours: 6pm to 3am
• Salary: $4500-$6500

Highlights:

• Attractive BONUS + Extra Incentives
• One-on-One Coaching
• Career Progression
• Frequent Bonding Events
• Personal Development Training

EXPERIENCE

REQUIREMENTS

• No working experience required (Training Provided), but MUST be willing to learn, and prior working experience in Administration is an advantage

JOB RESPONSIBILITIES

• Process and follow-up on customers’ P/O until it is completed
• Issue P/O and follow-up for delivery confirmation
• Handle quotation, billing & invoicing
• Co-ordinate with various departments to ensure delivery commitments to customers are fulfilled
• Able to communicate well with customers directly by answering phone calls and emails
• Respond and follow up promptly to customer enquiries and feedback on orders, as well as about the goods our organisation provides
• Handle of monetary receipts and payment
• Data entry
• Administrative duties (data entry, filing and scanning etc.)
• Update records of invoices and receipts into system.
• Verify documents and ensure accuracy of data collected
• Other ad-hoc duties as assigned by supervisor

SKILLS

• Communication skills
• Puntuality
• Adaptability skills
• Teamwork and collaboration skills
• Interpersonal skills
• Professional and friendly at all times
• Strong customer service skills
• Independent and self-motivated with a strong sense of responsibility
• Good interpersonal, communications and negotiation skills
• Handle issue in a professional and polite manner
• Self-motivated, independent and reliable
• Organised and attentive to details

WORKING HOURS

- 8:00AM - 6:00PM

- Monday to Friday

Job Responsibilities

• Process customer orders accurately and follow up from order receipt through to successful delivery.

• Coordinate with customers, sales personnel, warehouse team, and drivers to ensure timely fulfilment of orders.

• Plan and schedule deliveries efficiently, ensuring delivery commitments are met.

• Liaise closely with the Warehouse Manager on stock availability, picking schedules, loading arrangements, and delivery planning.

• Monitor order status and proactively update customers on delivery schedules, delays, or changes.

• Prepare and issue quotations, sales orders, delivery orders, invoices, and related documentation.

• Handle customer enquiries, complaints, and feedback professionally through phone calls, emails, and messaging platforms.

• Coordinate with suppliers and transport providers when required to support operational requirements.

• Verify delivery documents, invoices, and receipts to ensure accuracy and proper record keeping.

• Maintain accurate records of customer orders, deliveries, invoices, and inventory transactions in the system.

• Assist in monitoring inventory movement and coordinate replenishment requirements with the warehouse team.

• Handle administrative duties including data entry, filing, document control, and report preparation.

• Ensure all documentation complies with company procedures and quality standards.

• Support month-end closing activities relating to sales and delivery documentation.

• Perform other ad-hoc duties as assigned by Management.

Requirements

• Minimum GCE 'O' Level, Diploma, or equivalent qualification.

• Relevant experience in Customer Service, Logistics Coordination, Supply Chain, Warehouse Operations, or Construction Materials Industry preferred.

• Familiarity with drywall, ceiling, partition, or construction materials will be an advantage.

• Proficient in Microsoft Office applications and ERP systems.

• Strong communication, coordination, and problem-solving skills.

• Able to work independently and in a fast-paced environment.

• Meticulous, organised, and able to manage multiple tasks simultaneously.

Language Requirements

• English (spoken and written)

• Mandarin (spoken and written) – to liaise with Mandarin-speaking customers and suppliers.

Working Hours

Monday to Friday
9:00 a.m. – 6:00 p.m.

Job Description:

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement:

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900