Total 25 command center analyst job vacancies in Pune

• Working on proactive supplier initiatives that will: 
  • Reduce supplier support tickets and supplier frustrations through understanding our suppliers data ; 
  • Better leverage and share compliance documentation/supplier information; 
  • Increase response rates for our clients through analyzing our suppliers data  
• Source compliance documentation for various regulations from internal and external sources;
• Source suppliers’ contact information and other details as necessary that will improve the overall engagement with our supply chain;
• Review and validate compliance data submitted by suppliers according to a list of Declaration acceptance criteria. Accepting or rejecting the documentation provided;
• Upload compliance documentation and supplier information to Assent database 
• Research, validate and update suppliers information and compliance data provided across different internal systems;
• Handle ticket responses from Lighthouse suppliers, with assistance from Supplier Intelligence Leads and Manager, Supplier Intelligence;
• Work closely with Program Success to find and execute the best strategy to meet Client’s expectations and follow the standard processes for the Supplier Intelligence team;
• Keep up to date with new regulations and changes in Assent’s products to become an expert in your field 
• Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent Compliance.

About the Role:

This position is responsible to coordinate with the senior leadership members based out of the Europe region, to provide support in financial planning, budgeting, forecasting. This also includes coordination with corporate management to provide analytical support through preparation of presentations to the Board of Directors.

Key Responsibilities:

• Responsible for Planning (budget, forecasts and VCP), reporting and analysis of country results
• Participate and control the monthly closing process
• Variance analysis for budget/Forecast vs actuals
• Prepare ad hoc analyses for Country heads and other senior management team members
• Prepare presentations for internal stakeholders
• Supporting transition team in developing plans, ensuring timelines are adhered to and proper documentation is maintained and updated
• Managing & monitoring team performance with respect to TAT, productivity and quality
• Conducting performance reviews with team

Conduct and review annual appraisals of the team members

Skills:

• Computer skills: MS Office (mainly Excel), Outlook.
• Good knowledge of English (spoken and written)
• Good knowledge of SAP, Micro Strategy, Tagetik

Key Competencies:

• Ability to work both in a team and independently
• Proactive & good communication with collaboration skills
• Strong customer orientation
• Well organized with ability to work on own initiative and under deadlines
• Strong ethical standards
• Attention to details, analytical skills
• Strong problem-solving abilities
• Strong organizational and multi-tasking skills
• Creative thinking, positive and pro-active attitude
• Results oriented with complete ownership and accountability

Working Conditions:

• Ability to adapt to new culture and people
• Ability to cooperate with clients from other countries and meeting their expectations

RESPONSIBILITIES

· Responsible for Group Consolidation activities including process architecture, protocols and mechanics and related governance.

· Deliver all periodic services related to Group Consolidation including month-end activities, account reconciliations, periodic reporting, metrics, governance, and internal control.

· Manage quality metrices through service level agreements, performance metrics and continuous governance rhythm.

· Act as a point of Contact for the stakeholders.

· Work closely with other finance business partners to maintain best-in-class processes to bring the efficiency and consistency in the processes.

· Analyze financial data, trends, and patterns to identify potential risks or opportunities for improvement.

· Support the implementation of new accounting pronouncements including IFRS / US GAAP / Sox Compliance / Other regulatory changes, as required.

· Review the process documentation to ensure standard operating procedures are up to date using the most recent Nielsen toolset.

· Maintain an appropriate system configuration and IT environment to ensure effective and efficient execution of month end close processes.

· Training and upskilling the team members with adequate competency mapping.

· Performance management of Team members.

· Providing support to the countries/regional leads for the quality submission of the Reporting pack,

· Ensure all the intercompany transactions are eliminated,

· Collecting / Creating the back-up for the all the topside Journals posted,

· Perform various checks from group reporting perspective.

· Perform variance analysis for the given accounts and collect the commentaries from Country / R2R teams.

· Equity, dividend and Goodwill reconciliation from group perspective.

· Support external and internal audits with supporting documentation, archive retrieval, journal walk throughs, and other audit requirements under the supervision of the Operational Controller,

· Flexible to work in US shift during Month End.

A LITTLE BIT ABOUT YOU

A successful analyst will achieve seamless execution of Consolidation activities. S/he will have met or exceeded expectations on all Consolidation metrics and ensured Process accuracy.

• Resource should have strong knowledge of accounting within RTR, he should be well versed with Treasury accounting, accrual entries & AP AR , BS reconciliation, Fixed Assets.
• The resource in his role should have strong client management skills along with team management skills.
• This role requires person to have strong analytical skills to ensure posting of Journals, Review of reconciliation, Role has the requirement of skill set of process improvement and transformation implementation.
• SAP skills and Blackline & 7+ years of Experience will be an added advantage.

Job Location- Pune (Viman Nagar)

Shift- UK shift (1:30pm to 10:30pm)

At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, Syngenta’s AMEA P&S Finance team is seeking a SE P&S Finance BP Analyst in Pune.

• Be a trusted finance business partner, supporting all activities in scope, on recurring and ad hoc finance topics
• Seamless engaging and interacting with finance communities and business stakeholders
• Add value to organization through providing business insight, understanding the numbers and challenging the status quo
• Provide finance skillset in project / ad hoc assignments
• Build relationships across multiple finance functional teams to share and align best practices
• Develop understanding of Syngenta's business and interaction between the different business units and functional reporting lines

Accountabilities:

Actuals: Month end closing:

• Analyze monthly production variances, internal and external seeds production spend, site COGP, capital investments and provide relevant commentaries and insights to finance and business stakeholders.
•  
• Based on discussions with business stakeholders and in collaboration with Accounting-to-Reporting teams, ensure production spend, variances and accruals are properly reflected in reported monthly results
• Participate in month-end closing processes

Financial analysis:

• Provide timely and insightful financial analysis to support business decisions, understanding business performance on a monthly / annual basis
• Leverage technology (SAC) to further develop (SAC stories) and fully utilize available reports (SAC, Power BI) to meet the needs of the various business owners, on time, with high quality
• Full accountability for the analysis and commentaries to business stakeholders for variance analysis of function cost reports (or relevant scope)

Master data management:

• Ensure proper master data maintenance (cost center structure, activity rates, delegation of authorities, headcount reporting)

Budgeting and Rolling Forecast processes:

• Provide reliable and timely budgets and latest outlooks for production area in scope
• Provide support and guidance to production cost owners on achieving budget targets
• Participate in strategic business planning and business processes by preparing financial budgets and rolling forecasts

Business review process:

• Support the site monthly review process
•  
• Prepare and collect insightful commentaries for robust reporting and analysis of variances
• Focus on reliable full year outlooks and risk/opportunity assessments

Digital capabilities:

• Contribute to development and use of business intelligence tools, data visualization and predictive analysis techniques

Job Description

Responsibilities:

• EDR Solution Management: Develop, configure, and maintain EDR solutions, tailoring them to specific Business needs and security requirements.
• Coverage: Develop baseline asset inventories and maintain owners for systems in the inventory. Always ensure to achieve 100% coverage in EDR deployment.
• Daily Operations: Perform routine tasks like tool administration, tuning, malware quarantining, and ensuring EDR tools effectively support security monitoring and incident response.
• Threat Detection and Response: Analyze EDR tool output to optimize security monitoring, support incident detection, and identify potential threats.
• Policy and Procedure Development: Develop, implement, and update EDR policies, rules, and configurations to align with security standards and threat intelligence.
• Collaboration: Work closely with SOC, threat intelligence, and other security teams to improve overall security posture.
• Security Assessment and Improvement: Offer expert advice and recommendations for improving security posture, mitigating vulnerabilities, and adhering to security standards.
• Incident Response: Participate in incident response efforts, utilizing EDR tools to investigate, contain, and remediate security incidents.
• Documentation and Reporting: Document findings, actions taken, and lessons learned for each incident. Prepare periodic security reports and contribute to compliance audits.
• Knowledge Sharing and Training: Guide and mentor Team, provide training sessions, and share knowledge on endpoint security best practices.
• Vendor Coordination: Coordinate with EDR vendors for troubleshooting, enhancement, and maintenance of endpoint security solutions.
• Compliance: Contribute to compliance audits and ensure adherence to security standards.
• Staying Up-to-Date: Remain current on the latest security threats and trends.

Technical & Soft Skills:

• Experience in scaling an enterprise EDR program across multiple environments seamlessly with proper strategy and prioritization.
• Strong knowledge of endpoint security technologies and concepts (EDR, DLP, MDM). Hands-on experience and deep knowledge of EDR technologies like CrowdStrike, Defender, Cortex.
• Experience with automated response via SOAR platforms and security orchestration.
• Understanding of network security, operating systems, and cloud environments.
• Experience managing endpoints in hybrid environments (Cloud, On-Prem, VDI).
• Advanced understanding of technical information security concepts related to threat landscapes.
• Strong understanding of network protocols, operating systems, and security technologies.
• Familiarity with compliance frameworks like ISO 27001, NIST, etc.
• Ability to conduct independent research and analysis, identifying issues, formulating options, and making conclusions and recommendations.
• Skilled in developing professional documentation and detailed reporting (including PowerPoint presentations), including policies, standards, processes and procedures
• Very high attention to detail, with strong skills in managing/presenting data and information.
• Demonstrable conceptual, analytical and innovative problem-solving and evaluative skills.
• Excellent communication, collaboration, and interpersonal skills.

●As a Level 1 Cyber Defense Operations Center (CDOC) Analyst, you will monitor different security solutions with focus on SIEM and SOAR technologies. You’ll be responsible for triaging security incidents, involving L2/L3 incase of high and critical incident. This role requires medium level of technical knowledge about network, email and Operating systems etc , team player quality, and a proactive approach to evolving threats.

Role and Responsibilities 

●Run daily Security monitoring, alert triage, and coordinated incident response to ensure effective real-time threat monitoring.

●Continuously enhance SIEM/SOAR/XDR alert use cases and threat detection capabilities.

●Research emerging threats, vulnerabilities, and attack techniques to improve defenses.

●Collaborate across teams to improve the organization’s threat detection and response maturity.

●Maintain detailed incident records, contribute to reporting, and support audit readiness.

●Share knowledge with about new findings, update SOP, promoting best practices and continuous improvement within the SOC.

●Ensure detection and response processes align with regulatory and organizational standards.

●Stay up to date on emerging threats and technologies to continuously evolve SOC capabilities.

●Support comprehensive asset inventory and ownership mapping to ensure full monitoring coverage.

Technical & Soft Skills:

●Good hands-on experience with technologies like SIEM, SOAR, XDR such as Google Chronicle, CrowdStrike, Logscale, Splunk.

●Good working knowledge of endpoint security tools and concepts, including EDR (CrowdStrike, Defender, Cortex), DLP, and MDM.

●Strong knowledge of MITRE ATT&CK, NIST CSF frameworks, and cyber kill chain concepts.

●Good understanding of network security, operating systems, and hybrid cloud environments (Cloud, On-Prem, VDI).

●In-depth knowledge of threat landscapes and technical security concepts.

●Strong grasp of network protocols, OS internals, and security technologies.

●Familiar with compliance standards such as NIST CSF and ISO 27001.

●Strong organizational and time management skills with the ability to coordinate and prioritize multiple tasks simultaneously.

●Ability to work under pressure, especially during critical security incidents.

●Ability to conduct independent research and analysis, identifying issues, formulating options, and making conclusions and recommendations.

●Skilled in developing professional documentation and detailed reporting (including PowerPoint presentations), including policies, standards, processes and procedures

Good communication and interpersonal skills to effectively collaborate with stakeholders, and internal teams

Senior Platform Support Analyst

Experience : 1-4 yrs.
 

Role Summary

Advanced platform support role for complex ticket resolution, in-depth troubleshooting, and handling escalations across product, labs, enterprise admin, and billing/account operations. Requires strong understanding of escalation vs. resolution, coaching juniors, and maintaining excellent customer experience in a 24×7 environment.

Key Responsibilities

• Own complex/escalated cases across email, live chat, and queues
• Troubleshoot advanced access, account setup, enterprise roles, team hierarchy, content availability, onboarding
• Analyze history, impact, configuration, and dashboards to identify root cause and resolution path[CC1] 
• Create/link/track JIRA issues for product defects
• Coordinate labs, mobile app, account disputes, refunds, content issues, sales handoffs, enterprise support
• Collaborate with product/engineering/lab/content/CS/sales for timely resolution
• Apply priority judgment by business impact, customer type, severity
• Handle subscription modifications, coupon flows, account workflows as per policy
• Review ticket quality; mentor juniors on categorization, comms, troubleshooting
• Create/maintain KB articles, macros, SOP improvements for recurring problems[CC2] 
• Identify trends and suggest improvements, training, automation
• Participate in queue reviews, backlog reduction, SLA recovery, and quality initiatives
• Drive urgent communication and escalate to L2/engineering/specialists as needed

Required Qualifications

• Bachelor’s degree in Computer Engineering or equivalent.
• 3–5 years in platform/SaaS/application/e-learning/technical support
• Strong hands-on with ticketing systems and structured escalations
• Understanding of SLA-driven operations and cross-functional resolution
• Strong English Written & Verbal communication.
• Customer escalation handling and sensitive billing cases
• Clear written communication and stakeholder coordination
• Operate independently on ambiguous issues and route correctly
• KB/SOP/macro usage and dashboard-driven operations
• Prioritization by severity/impact and service recovery
• Awareness of automation in support ops

 [CC1]Not a must have

 [CC2]Not a must have

Your mission at IntegriChain:

To help ensure success of high quality and on time delivery of rebate claims processing for IntegriChain’s Managed Services Customers.

What this role entails:  

• Process Managed Care Rebates
• Download, log and track rebate and contract submissions
• Run and create reports/analysis in Excel spreadsheets and other software packages to support payment reviews and approvals
• Ensure rebate calculations are in compliance with contractual terms
• Reconcile and document any rebate variances
• Resolve errors and disputes within the rebate system based on defined set of rules and procedures
• Follow and ensure compliance with defined business processes and pre-established guidelines to perform analyst functions
• Provide updates to team leads/management as required on delivery status of assigned tasks
• Ensure department SLA’s and quality expectations are met
• Prepare and analyze ad hoc reporting
• Support ad hoc projects

What success looks like in this role:

• Rebate claims are delivered on time and are of high quality
• Data and contracts are downloaded within required SLAs
• Compliance with department business processes
• Proactive and clear communication with Team Lead and other business partners

Job Profile

• Process Chargeback claims and Resubmissions: The Chargeback analyst analyzes and validates all chargeback lines for assigned customer accounts. The Chargeback analyst is responsible for identifying root cause of issues with discrepancies and takes corrective action to eliminate future occurrences and reduce outstanding wholesaler chargeback deduction balance.
• The Chargeback analyst is responsible for researching chargeback rejections due to invalid data. The incumbent works with wholesalers and internal contract/membership groups to resolve issues for problematic chargebacks including errors associated with pricing, membership, eligibility, dating and claims data.
• The chargeback analyst will also perform ad hoc reports and projects as required. Performs Daily and Monthly Reconciliations
• The Chargeback analyst will perform a daily and monthly reconciliation of inbound chargebacks to the EDI 844 transmission to ensure completeness. The Chargeback analyst also performs a daily reconciliation of outbound chargebacks to the EDI 849 transmission.
• Interact with Internal and External Customers: The Chargeback analyst responds to wholesaler inquiries. as well as works with the Contracted Entities to resolve pricing or membership questions and discrepancies. The analyst also works cross functionally as required to research and resolve issues.