Total 183 job vacancies by AccorHotel

• Oversees the Finance and Accounting department in the hotel, and ensure its smooth running so that all financial and management reports are accurate and available by their due dates.
• Defines and implements hotel internal control policies and procedures, ensuring their effectiveness so that the profitability of the hotel is maximized (in conjunction with the General Manager of the hotel).

What you will be doing/ Key Responsibilities:

• Collaborate with internal and regional sales teams to identify and target key accounts
• Ensure effective communication of sales strategies to drive team alignment and performance
• Adhere to corporate communication protocols, including media and crisis management guidelines

• Develop, implement, and continuously optimise structured sales call plans
• Manage and maintain accurate client data within CRM systems (e.g. ASA)
• Coordinate sales activities, ensuring resources are effectively utilised
• Support the development of sales tools and materials to drive conversion
• Monitor and adjust sales activities to respond to market and business needs

• Support budgeting and business planning processes, ensuring alignment with financial targets
• Monitor performance against targets and implement corrective actions where required
• Maintain strong cost control practices and ensure adherence to budget and procurement processes
• Evaluate financial impact of business decisions to support profitability and efficiency

What you will be doing/ Key Responsibilities:

• Manage the Sales & Marketing to maximise the hotel’s market position and revenue performance
• Drive business across corporate, events, groups, and conference segments
• Collaborate with Revenue Management to optimise pricing, yield, and RevPAR
• Develop and execute strategic sales plans targeting key accounts and new business opportunities
• Monitor team performance using CRM systems and ensure strong pipeline activity
• Analyse market trends, competitor activity, and demand patterns to maintain market share
• Identify and secure major business opportunities and partnerships
• Oversee effective management of business mix to achieve optimal profitability
• Strengthen relationships with corporate clients, agencies, and industry partners
• Drive initiatives such as corporate entertaining and joint ventures

• Lead integrated marketing strategies to grow brand awareness and demand
• Ensure brand integrity and consistency across all channels
• Drive digital, e-commerce, and online distribution strategies
• Develop campaigns and storytelling initiatives that enhance the hotel’s profile
• Partner with Food & Beverage teams to drive outlet revenue through targeted promotions
• Build strong relationships with media, journalists, and industry stakeholders
• Lead award submissions and industry recognition initiatives

• Produce and present monthly sales and marketing performance reports
• Track ROI on campaigns, key accounts, and initiatives
• Monitor forecasts, market share, and business trends
• Maintain strong follow-up systems to convert leads and re-engage lapsed business

• Contribute to the annual business plan and budgeting process
• Manage departmental budgets and ensure cost control
• Evaluate the financial impact of all commercial activities
• Oversee supplier relationships, ensuring clear objectives and ROI
• Implement processes that support revenue growth and operational efficiency

The Engineering Supervisor is responsible for supervising and coordinating the daily operations of the engineering department to ensure all hotel facilities, equipment, and systems are well-maintained and functioning efficiently. This role supports the Chief Engineer in maintaining safety, reliability, and operational excellence across the property.

Key Responsibilities

• Supervise daily engineering operations, including maintenance, repair, and preventive maintenance programs.
• Assign tasks and monitor the performance of engineering team members.
• Ensure all hotel equipment, systems, and facilities operate efficiently and safely.
• Conduct regular inspections of guest rooms, public areas, and back-of-house facilities.
• Respond promptly to maintenance requests and emergency repair situations.
• Assist in implementing preventive maintenance schedules and tracking system performance.
• Ensure compliance with safety standards, regulations, and hotel policies.
• Coordinate with other departments to support operational needs and minimize disruptions.
• Maintain proper records of maintenance activities, repairs, and equipment status.
• Assist in inventory control of engineering supplies, tools, and spare parts.
• Support energy-saving initiatives and sustainability programs.

• Support the Engineering Supervisor in daily department operations to maintain efficient facility management

• Perform standard maintenance on hotel equipment, including plumbing, electrical appliances, locks, heating, air conditioning, and bathroom fixtures, to ensure all are in good working condition

• Complete small renovation tasks such as painting, carpeting, and furnishing to maintain hotel aesthetics and functionality

• Inspect systems and equipment regularly to identify faults and coordinate timely repairs to minimize downtime

• Maintain readiness of all firefighting facilities and equipment by conducting regular checks and ensuring compliance with safety standards

• Keep detailed daily logs documenting maintenance work and repairs performed within the hotel

• Update and manage safety-related administrative documents to comply with regulatory and company standards

• Provide maintenance support and assistance to colleagues to resolve hotel facility issues promptly

• Demonstrate commitment to the Accor Vision and actively apply Accor Values in daily work

As Handyperson, your primary focus will be identifying, rectifying, and following up on building defects and minor maintenance issues across guest rooms and public areas. This role is ideal for someone practical, detail-oriented, and experienced in post-construction or recently opened building environments.

You will work closely with all departments across the hotel and external contractors to ensure the property remains safe, functional, and presented to brand standards.

Key Responsibilities (but not limited to):

• Be actively involved in daily operational tasks, including conducting repairs, troubleshooting issues, and providing hands-on assistance to the engineering team as needed, ensuring efficient resolution of maintenance requests.
• Oversee the final stages of hotel construction from an operational perspective, conducting thorough inspections, testing all systems, and ensuring compliance with all safety and brand standards.
• Develop and implement preventative maintenance programs for all hotel equipment.
• Liaise with external contractors and vendors for specialised repairs, maintenance, and projects, ensuring work is completed to specifications, on time, and within budget.
• Ensure strict adherence to all local regulations, health and safety standards, environmental policies, and Accor brand standards.

The Barista (Daily Worker) delivers exceptional coffee and beverage experiences to guests in a high-volume all-day dining environment, ensuring the highest standards of quality, consistency, and service. In this role, you prepare and serve a variety of beverages with precision, applying strong knowledge of espresso-based drinks, manual brewing methods, grinder calibration, and basic latte art, while maintaining efficiency during peak service periods. You are also familiar with alcoholic beverages and support inventory handling in accordance with operational requirements. With strong communication and interpersonal skills, you create a warm and engaging atmosphere, offering personalized recommendations that enhance the overall guest experience.

Operations

• Support the Executive Housekeeper in overseeing day-to-day housekeeping operations across guestrooms, public areas, laundry, linen, uniforms, and floral services
• Ensure implementation and adherence to Housekeeping SOPs and brand standards
• Conduct regular inspections of rooms, public areas, and back-of-house to maintain cleanliness, maintenance, and presentation standards
• Monitor guest requests and feedback, ensuring timely follow-up and service recovery where required
• Ensure VIP guests, repeat guests, and priority members receive appropriate attention and service
• Coordinate with Front Office, Engineering, and Laundry to ensure smooth operations and accurate room status
• Monitor usage of linen, guest supplies, and cleaning materials in line with cost control guidelines
• Assist in planning and supervising deep cleaning and preventive maintenance programs

Team Management

• Support the Executive Housekeeper in supervising and guiding the housekeeping team
• Assist in preparing staff schedules and allocating daily tasks to ensure operational efficiency
• Provide on-the-job training and coaching to improve team performance and service delivery
• Ensure grooming, discipline, and performance standards are maintained
• Encourage teamwork, accountability, and a positive working environment
• Support recruitment, onboarding, and performance review processes

Administration & Control

• Assist in monitoring departmental expenses in line with the approved budget
• Maintain accurate records including inspections, lost & found, attendance, payroll inputs, and productivity reports
• Support preparation of reports, audits, and documentation as required
• Ensure compliance with safety, security, and hygiene standards (including key control and emergency procedures)
• Supervise external contractors and vendors to ensure compliance with hotel policies and standards

Communication & Support Role

• Maintain effective communication with all departments regarding housekeeping operations
• Keep the Executive Housekeeper informed of operational issues and follow up on action plans
• Act on behalf of the Executive Housekeeper in their absence as assigned

Hotel Chadstone Melbourne MGallery is seeking a passionate and motivated Commis Chef to join our talented culinary team. This role offers a unique focus on Conference & Events and In-Room Dining, while also providing the chance to support across a range of dynamic outlets within the hotel.

As Commis Chef, you will play an important role in delivering high-quality dishes across multiple service styles. From crafting elegant plated meals for corporate events to preparing delicious room service dishes for our guests, you’ll be part of a team that prides itself on excellence, creativity, and collaboration.

Key Responsibilities:

• Prepare and present high-quality food with consistency and attention to detail

• Support Conference & Events and In-Room Dining operations, ensuring timely and professional service

• Assist senior chefs in maintaining kitchen standards and hygiene practices

• Be flexible to support other outlets as required, including breakfast, bar, and restaurant service

• Work calmly and efficiently under pressure during peak service times

• Contribute to a positive kitchen culture through teamwork, open communication, and a can-do attitude

Prime Function:

• To ensure the smooth and efficient operation of the Accounts Payable Section through payments of liabilities as per standards.
• Ensure that transactions for the day are posted and reconciled with the general ledger on a daily basis.
• Ensure that the required journal entries are prepared on a timely basis.
• Responsible for the supervision and guidance of the Accounts Payments

Key Responsibilities:

Finance Planning

• Ensure that month-end closing entries are done as per standard procedure.
• Prepare reports, schedules and analysis that may be required by the Financial Controller.

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.

• Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.

• Ensure that all personnel are kept well informed of department’s objectives and policies.

Financial Management

• Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management

• Oversee and coordinate the day-to-day activities of Accounts Payable.
• Investigate and resolve problems associated with processing of invoices and purchase orders.
• Communicate and follow up with internal departments to resolve issues and determine methods for expediting problem payments.
• Maintain and administer Accounts Payable databases.
• Ensure that tax related matters such as computations, payments and reports to Tax Bureau are complied with.
• Reconcile creditor’s statements of accounts against the records.
• Oversee and coordinate the day-to-day processing of routine invoices for payment.
• Process invoices for payment.
• Perform daily follow-up on Accounts Payables.
• Perform miscellaneous job-related duties as assigned.

Hygiene / Personal safety / Environment:

•  Ensures that the workplace and storage areas remain clean and tidy
• Respects the instructions and safety guidelines for the equipment (s)he uses
• Applies the hotel's security regulations (in case of fire etc)
• Applies the ISO 9001 quality certification requirements that impact his/her role
• Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Ibis' ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme.

• Handle all reservation inquiries via phone, email, online platforms, and other communication channels​

• Process room bookings accurately in the reservation system in accordance with hotel policies​

• Provide guests with detailed information regarding room types, rates, promotions, and hotel facilities​

• Verify reservation details, payment methods, and special requests to ensure accuracy​

We're looking for an experienced and dynamic Duty Manager to join our team in Bheemunipatnam, India. In this pivotal role, you'll be the operational backbone of our organization, ensuring seamless coordination across all departments while delivering exceptional guest experiences. As a Duty Manager, you'll combine strategic thinking with hands-on leadership, managing daily operations with efficiency, transparency, and a genuine commitment to excellence. This is an ideal opportunity for a resilient and organized professional who thrives in fast-paced environments and is passionate about driving operational success.

• Coordinate and liaise with all departments to ensure smooth, synchronized operations and effective communication across the organization
• Welcome and personally escort VIP guests; authorize courtesies and oversee VIP room inspections in collaboration with Housekeeping
• Maintain and regularly update comprehensive guest profiles to anticipate and fulfill guest needs proactively
• Supervise the Front Office team with assertive yet supportive leadership; conduct daily briefings and monitor adherence to service standards
• Manage guest check-in and check-out processes to ensure efficient, professional, and personalized experiences
• Address guest inquiries and complaints with empathy and tact; ensure timely follow-up and satisfactory resolution
• Analyze rate variances, billing instructions, and guest credit information to maintain revenue control and accuracy
• Oversee lobby and driveway operations, prioritizing accessibility, safety, and guest comfort
• Manage full-house situations and coordinate guest relocations with flexibility and decisiveness
• Log, report, and respond to all security incidents and emergencies; ensure compliance with safety procedures and protocols
• Conduct Night Audit processes and verify compliance with organizational standards
• Communicate key operational updates, guest feedback, and performance metrics to senior management
• Maintain current knowledge of hotel facilities, food and beverage outlets, and emergency procedures

• Oversee daily front office operations, including check-ins, check-outs, and guest inquiries
• Ensure exceptional guest experiences by implementing and maintaining high service standards
• Coordinate with other departments to address guest needs and resolve issues promptly
• Manage and train front office staff, identifying areas for improvement and implementing action plans
• Monitor and optimize front office performance metrics and guest satisfaction scores
• Handle VIP guests and special requests with utmost care and attention to detail
• Manage room allocations and group arrivals to ensure smooth check-in processes
• Oversee the preparation and distribution of daily reports and guest information
• Implement and maintain standard operating procedures for the front office
• Assist in budgeting and financial management, including upselling initiatives
• Ensure compliance with safety and security protocols
• Participate in emergency response and first aid situations as needed

About you

As a hands-on and guest-focused leader, you bring a contagious passion for the food and beverage industry, particularly for authentic Italian cuisine. Your enthusiasm sets the tone for exceptional service and inspires your team to deliver memorable dining experiences. With a strong understanding of the demands of a high-turnover, fast-paced environment (especially one located near an international airport) you remain calm under pressure and lead with confidence. Your keen attention to detail, excellent organisational skills, and decisive approach ensure smooth, efficient operations, even during peak service periods.

You hold a valid Victorian RSA and are available to work a flexible roster including evenings, weekends and public holidays.

What you will be doing?

You will be coordinating and managing the day-to-day operations of the restaurant, room service, and bar, ensuring exceptional food and beverage service that exceeds guest expectations while maximising profitability. Your role includes overseeing key administrative and planning functions such as staff rostering, departmental reporting, and the development of packages and promotions to drive revenue and enhance visibility. In addition, you will manage stock control processes, including stocktakes and ordering, to maintain operational efficiency. You will also play a vital role in team onboarding and training, fostering a culture of service excellence and continuous improvement.

Key Responsibilities:  

• Running your own section with confidence and consistency 

• Preparing and presenting high-quality dishes in line with our menu and standards 

• Working closely with the Head Chef to keep service running smoothly 

• Maintaining a clean, safe, and organised kitchen environment 

• Keeping an eye on stock levels and minimising waste