Total 197 customer experience manager job vacancies in Transportation / Logistics category in The Philippines

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Retail Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We're Hiring: Relationship Manager, Automotive financing / car loans / car financing

Responsibilities:

• Manage sales enquiries, prepare quotations, and coordinate order consolidation.
• Ensure customer orders are processed and invoiced accurately and in a timely manner.
• Prepare, verify, and organize export shipping documents for customs clearance
• Provide timely updates on estimated cargo arrival and departure schedules to all relevant stakeholders.
• Coordinate closely with the Logistics team on delivery schedules and inventory matters.
• Ensure invoices from external service providers, such as freight forwarders, are submitted promptly to the Accounts team for processing.
• Support the processing of warranty and insurance claims.
• Maintain accurate and up-to-date records of sales, shipping, and logistics documentation.

Qualifications:

• Minimum Diploma in Business, Logistics, Supply Chain, or a related discipline.
• Relevant experience in export sales coordination, including handling enquiries, quotations, order processing, and documentation.
• Strong understanding of export shipping procedures
• Knowledge in calculating CBM, volumetric (air freight), incoterms
• Excellent administrative and coordination skills, with the ability to work with multiple stakeholders, manage logistics schedules, and maintain accurate records and invoicing.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Description

• Industry/ Organization Type: Freight Forwarder
• Position Title: Logistic Coordinator / Customer Service Executive
• Working Location: Central – Marymount
• Working Hours: 5 days / Mon-Fri: 8.45am - 6pm
• Salary Package: Up to SGD 4000 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Assist the sales department in their operations
• Facilitate coordination between customers, transporters, and warehouses
• Prepare necessary documentation for imports, exports, transshipments, and delivery order releases
• Verify all associated costs
• Respond to inquiries concerning rates, shipment tracking, and related issues
• Collaborate with oversea agents and customers to guarantee seamless shipment processes

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience in related role but must have experience in freight forwarding or logistics industry
• Experience in handling pets/animal shipment is a plus point

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74342 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Working Hours: 08:30am - 06:00pm (Mon-Fri)

Responsibilities:

• Oversees Material and Purchasing activities in Singapore.

• Planning and scheduling of material movement for manufacturing operation.

• Responsible for all direct purchase cost saving program.

• Responsible for negotiating, sourcing and handling all direct purchasing matters.

• Liaise with customers and internally to ensure customer requirements are well-communicated and on-time deliveries are met.

• Assist and ensure the subordinates doing their job correctly and effectively.

• Cost centre to monitor manufacturing activities and keep cost competitive.

• Other Ad-hoc projects as assigned.
  

Requirements:

• Degree/Diploma in Engineering/Material Management.

• Minimum 3 years of experience in storage and manufacturing.

• In-depth knowledge of inventory ERP structural and supply chain management.

• Proficiency in Microsoft Office and purchasing software.

• Excellent communication skills, both written and verbal.

• Strong critical thinking and negotiation skills.

• Strong planning and organizational skills.

• Ability to work independently.

• Comfortable to work at East area, Changi South.

Responsibilities:

1.      Inventory management

• Responsible for the long-term forecasting
• Confirmation of purchase orders for all raw materials and equipment
• Establish sound inventory management standards to optimize functional costs across Operations, Logistics and Procurement
• Collaborate with third-party logistics partners for warehousing, fulfilment, storage cost and reverse logistics

2.      Compliance

• Ensure overall quality meets regulatory& compliances

3.      Freight forwarding

• Freight Forwarder Management
• Coordinate with freight forwarders for inbound, import, and export operations
• Negotiate shipping schedules and freight rates to ensure cost effective transportation of goods

4.      Procurement

• In-charge of localizing core and non-core goods (subject to review by Headquarters)
• Perform direct procurement activities
• Perform supplier performance management
• Perform supplier relationship management
• COGS cost control
• Coordinate communication related to Product Quality Non-Conformance (PQNC)
• Invoice Verification and System Entry and Accuracy
• Payment reconciliation

5. Coordination and Communication

• Coordinate with procurement, production, and sales teams to align inventory levels with business needs.
• Communicate with suppliers and vendors to ensure timely delivery of materials and goods.
• Work closely with warehouse staff to ensure proper storage, handling, and distribution of inventory items

6. System and Process Optimization:

• Utilize inventory management software to track and manage stock levels efficiently.
• Identify opportunities for process improvements and implement best practices to enhance inventory management.
• Continuously optimize warehouse and logistics operations processes to improve overall operational efficiency and reduce operational costs.

7. Risk Management

• Monitor inventory for any potential risks, such as expiration dates, damages, or obsolescence.
• Develop strategies to mitigate risks and reduce inventory holding costs.

8.   New Product launch

• Coordinating with China Headquarters assisting in the launch of new products.
• Perform new product survey related project.

9. Undertake any other ad-hoc duties as assigned

Requirement

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. Advanced degrees or certifications in supply chain management are a plus.
• Proven experience as a Supply Chain Manager or similar role, with a minimum of 5 years in logistics and supply chain management.
• Excellent analytical, problem-solving, and decision-making skills.
• Ability to thrive in a fast-paced, dynamic environment and handle multiple priorities simultaneously.

Our client is a recognized Global Chemicals Manufacturing business. They are market leaders in the innovative development with high quality manufacturing standards for a variety of customised innovative and high-performance consumer and automotive oil and energy products globally. The company has a significant presence in Asia in terms of its reputable market position in developing best-in-class supply chain and operational efficiency capabilities and takes pride in ensuring optimized regional activities to achieve maximized customer satisfaction.

They are currently on an active look out for a suitable candidate as a Supply Chain Analytics Manager (Global Chemicals Manufacturer), who is the critical point of contact in terms of ensuring efficient finished goods Demand and Supply Allocation planning for a high volume manufacturing environment.

RESPONSIBILITIES:

Reporting to the Asia Head of Supply Chain & Manufacturing based in Singapore, and this position will be focusing on the below:

• Lead the strategic review of Asia Sales & Operations Planning (S&Op) with the key objective of implementing supply chain digitization framework to synergise supply chain planning with onsite manufacturing capabilities.
• Subject matter expert to spearhead the strategic supply chain analysis to make happen successful optimization of utilization of manufacturing equipment, systems, and resources to meet changing production demands.
• Actively look into continuous process improvements to minimise incidents of excess inventory to ensure healthy safety stock levels.
• Drive Supply Chain Excellence to develop improved supply chain efficiency by means of driving accuracy in Demand Forecasting Management and beyond.

REQUIREMENTS:

Candidate Profile

Singapore • Permanent

• Bachelor’s Degree with at least 7-10 years of relevant experience in end-to-end Supply Chain or Business Management experiences in a complex and high volume Manufacturing environment.
• Proven track record in acquired solution-oriented mind set to deal with complex and matrix organizational framework.
• Excellent hands-on experience and knowledge in driving Supply Chain Excellence.
• Excellent interpersonal communication skills to relay and/or drive process improvements across a global organization to regional/ global stakeholders involved.
• Good understanding of SAP and equivalent ERP system is highly preferred

Please contact Hui Ting at +65 6950 0364 or HuitingC@charterhouse.com.sg for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1547306

Only successful candidates will be notified.

Company Overview

Morrison Express, established in 1972, is a global freight forwarder with 1,800+ employees and 70+ offices worldwide. We provide customized air, ocean, and ground freight solutions with advanced IT systems for end-to-end supply chain visibility.

Job Summary

The Air Export Customer Service Officer is responsible for coordinating and supporting end-to-end freight forwarding operations while delivering excellent service to customers. This role acts as the primary point of contact for clients, liaising with internal teams, carriers, and overseas agents to ensure smooth shipment execution, accurate documentation, and timely communication throughout the logistics process.

The ideal candidate is detail-oriented, customer-focused, and able to manage multiple shipments simultaneously in a fast-paced environment.

Responsibilities

• Manage export airfreight bookings from customers and overseas agents to ensure accurate shipment processing
• Coordinate shipment activities with airlines, truckers, and warehouse teams to maintain smooth operations
• Apply customers' SOPs and requirements to ensure service compliance and customer satisfaction
• Respond promptly and effectively to all customer enquiries to maintain high service standards
• Ensure shipments comply with airline, IATA, customs, and company regulations to avoid delays and penalties
• Monitor cargo cut-off times, flight schedules, and shipment status to proactively manage logistics timelines
• Manage customer and company portals to provide traceability and real-time shipment updates
• Build and maintain positive relationships with internal teams and external stakeholders to facilitate collaboration
• Identify and resolve shipment issues such as delays, rollovers, documentation discrepancies, or rate disputes to minimize disruptions
• Support invoicing and cost control processes by providing accurate shipment and cost data
• Review permit reports and ensure all shipments are properly declared to comply with regulatory requirements
• Submit documentation for permit declarations accurately and timely to avoid shipment delays
• Comply with AED requirements and maintain basic knowledge of customs export regulations to support export compliance
• Update shipment uplifting timing in reports and systems to track cargo movements precisely
• Communicate shipment status updates to internal and external stakeholders to ensure transparency
• Perform any adhoc duties assigned by the Supervisor or Manager to support team objectives

Preferred competencies and qualifications

• Experience handling Dangerous Goods shipments to enhance compliance and safety
• Proficiency with CargoWise One system to improve operational efficiency
• Willingness and ability to perform shift work and overtime on weekends to meet business needs

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Import Export Customer Service Officer
• Working Location: Tanjong Pagar
• Working Hours: 5.5 days (Mon-Fri 8.30am-6pm, Sat 8.30am-1pm)
• Salary Package: Basic Salary $3,000 + AWS
• Duration: Permanent

Key Responsibilities

• Communicate and follow up on daily trucking status.
• Handle customer complaints and feedback professionally.
• Liaise with shipping lines or agents for empty container returns/collection and cost details.
• Coordinate with internal departments and customers/consignees regarding depot or transport matters.
• Plan delivery schedules according to customer requirements.
• Prepare billing once the job is completed.

APPLY NOW!!!

• Minimum GCE 'N' level qualification.
• Preferably 1 year of experience in the logistics industry.
• Knowledge of Portnet, Yard, and Trip Management Systems is beneficial.
• Proficient in basic computer applications (Excel, Word, Outlook).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #73622 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Ship Repair Manager 
Working hours : 5.5 days (Weekday 830AM - 530PM ; Saturday 830AM-1230PM)
Working location: Pioneer Sector 1, Singapore 628416 (Transport provided in Jurong)
Salary: $4000 - $5000

Job Description:

• Conduct feasibility studies of prospective projects to evaluate profitability and sustainability of production operations
• Design manufacturing plans for machining, forming, joining and other relevant processes based on project requirements
• Determine additional infrastructure requirements to support manufacturing and production requirements
• Oversee production timelines against production status reports
• Approve production strategies proposed by team members after evaluating budgets and resources
• Verify feasibility of design specifications for equipment installation locations and set-ups
• Review vibration analysis, thermal analysis and other performance test results to confirm installation techniques
• Strategise appropriate launching methods for ships
• Verify acceptability of ballast tank conditions prior to launch
• Produce keel laying plan for launch
• Take stock of individual machinery, equipment and system status on board ships and/or rigs prior to launch
• Prepare emergency response procedures for launch failures
• Verify commissioning requirements proposed by team members
• Review commissioning test results
• Manage a team of production engineers
• Evaluate results from market research and propose implementation of best practices in manufacturing
• Design equipment coding standards for organisation in liaison with quality department
• Approve deployment of new technologies for relevant manufacturing processes after evaluating budgets and skills on hand
• Manage department's compliance to risk management framework policies and processes
• Analyse viability of workplace improvements and change management initiatives

Requirement:

• Experience in ship repair / marine industry with team management experience.

• Relevant Diploma / Degree in Engineering or Marine-related field preferred.

• Familiar with safety and compliance procedures in shipyard operations.
  

  If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

  ❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

Responsibilities

• In charge of generate financial models for pricing, perform sensitivity and stress analysis and debt financing schedules. 
• Responsible in financial models also for business plans and cashflow forecasting
• In charge of assisting to prepare proposals, terms sheets and letters of intent for aircraft lease and acquisition transactions
• Responsible in analysing transaction opportunities and make recommendations to the management team
• In charge of assisting to prepare financial analysis of proposals and summarise deal terms for management decision making
• Responsible in managing all phases of the aircraft leasing renewal, purchase, sale andtransition transactions to ensure appropriate outcomes and deliverables
• Coordinates with legal, finance, sales and technical teams on transaction management
• Participatesin lease, sale and purchase negotiations
• Supportsthe transaction lawyers in documentation and closing for aircrafacquisition, lease and sale transactions
• In charge of assisting to provide documentation to lease management team to file and update lease management system
• Prepares information for management reporting on lease function as required
• Other support duties or assignments as required

Requirement:

• Min Degree in Engineering / Finance / Accounting or related disciplines. 
• Min 5 years’ experience in aviation leasing industry or M&A advisory services
• Proficiency and relevant experience in financial modelling is an advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 65135697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. LtdEA License No: 17C8900

Position: Export Customer Service Officer/Executive
Salary: $2600-$3500
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

• Direct Customer Contact: Excellent, amiable, and trustworthy service is provided.
• After receiving the booking, be sure you give the customer the flight information within the allotted time (one hour).
• When processing the export work order, make sure that the export documents are compliant.
  Apply for the appropriate export permission and expedite the processing of other export customs.
• All calls must be answered within three ringing tones. (without fail)
• Always keep an eye on the onboard status and notify the customer of any irregularities.
  Good communication between all relevant departments, such as the planning team, operations, warehouse, and traffic.
• Making sure that the applicable freight rates are accurate and up to current at all times.
• Always aware of and up to date on any new requirements or modifications made by airlines or the government.
• Make sure that every monthly customer report is consistently submitted on time.
• Communicating with internal and external parties regarding the management and status of shipments.
• Making sure that every shipment is properly tracked and organized in accordance with SOP.
• Working on unique arrangements with sales and other function groups.

Qualifications & Requirements:

• Relevant working experience.
• Must have Cargowise One system experience.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Position: Import Customer Service Officer (1 year contract)
Salary: up to $2600
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

• Creating bills, reports, and scheduling cargo deliveries using the Cargowise One system.
• Collaborate closely with coworkers, clients, suppliers, and operations and sales colleagues to guarantee that reports, bills, and cargo delivery arrangements are accurate, timely, and comprehensive.
• Reports to track and revise every day.
• Excellent verbal and email communication abilities. Practice writing and speaking, being sure to get acknowledgements to finish the communication process.
• Able to communicate effectively with Sales, Customer Service, and the client to fulfill duties on time.
• Extremely tidy and well-organized at work.
• Effective follow-ups; basically, possessing fundamental knowledge of key account management.

Qualifications & Requirements:

• Relevant working experience.
• Must have Cargowise One system experience.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Ship Repair Manager 
Working hours : 5.5 days (Weekday 830AM - 530PM ; Saturday 830AM-1230PM)
Working location: Pioneer (Transport provided in Jurong)
Salary: $4000 - $5000

Job Description:

• Conduct feasibility studies of prospective projects to evaluate profitability and sustainability of production operations
• Design manufacturing plans for machining, forming, joining and other relevant processes based on project requirements
• Determine additional infrastructure requirements to support manufacturing and production requirements
• Oversee production timelines against production status reports
• Approve production strategies proposed by team members after evaluating budgets and resources
• Verify feasibility of design specifications for equipment installation locations and set-ups
• Review vibration analysis, thermal analysis and other performance test results to confirm installation techniques
• Strategise appropriate launching methods for ships
• Verify acceptability of ballast tank conditions prior to launch
• Produce keel laying plan for launch
• Take stock of individual machinery, equipment and system status on board ships and/or rigs prior to launch
• Prepare emergency response procedures for launch failures
• Verify commissioning requirements proposed by team members
• Review commissioning test results
• Manage a team of production engineers
• Evaluate results from market research and propose implementation of best practices in manufacturing
• Design equipment coding standards for organisation in liaison with quality department
• Approve deployment of new technologies for relevant manufacturing processes after evaluating budgets and skills on hand
• Manage department's compliance to risk management framework policies and processes
• Analyse viability of workplace improvements and change management initiatives

Requirement

• Experience in ship repair / marine industry with team management experience

• Relevant Diploma / Degree in Engineering or Marine-related field preferred

• Familiar with safety and compliance procedures in shipyard operations.