Total 4,825 process improvement manager job vacancies in Others category in The Philippines

Supervise and manage day-to-day operations of the shop
Upkeep cleanliness, visual merchandising, and overall presentation of the shop
Follow up on customer's appointment and feedback
Train team members, motivate team's morale and resolve staff issues
Create marketing campaigns and promotions to achieve KPI sales target
Monitor inventory, manage stock ordering, maintain hygiene of the supplies
Prepare sales reports, staff rosters and assist with payroll and commission calculations

• Supervise and manage day-to-day operations of the shop
• Upkeep cleanliness, visual merchandising, and overall presentation of the shop
• Follow up on customer's appointment and feedback
• Train team members, motivate team's morale and resolve staff issues
• Create marketing campaigns and promotions to achieve KPI sales target
• Monitor inventory, manage stock ordering, maintain hygiene of the supplies
• Prepare sales reports, staff rosters, and assist with payroll and commission calculations
• Supervise opening and closing procedures including daily cash reconciliation

Understand customer needs and offer solutions and support

Organize and coordinate sales representatives schedules

Research potential leads from business directories, web searches, or digital resources

Recruit, hire, and train new sales representatives

Receive and report on all sales leads

Supervise sales representatives and assistants

Answer potential customer questions and follow-up call questions

Work with sales team when closing sales

Track weekly, monthly, and quarterly performance and sales metrics

Meet all sales quotas and goals

Assist sales representatives and team to meet and exceed goals

Job Responsibilities:

• Organisational development - Planning & Support (Support the development and implementation of OD plans and initiatives, Assist in engaging stakeholders, Coordinate activities that reinforce organisational culture, values, and purpose., Track and support reporting of OD initiatives and outcomes)
• Planning and execution of OD activities - Change management focus (Support the planning and coordination of OD workplans, Assist in the implementation of OD interventions, working with internal stakeholders and external vendors, Coordinate programme logistics, timelines, and follow-ups, Prepare communication materials and stakeholder updates, Coordinate training and engagement sessions, Support development of toolkits and resources, Support implementation progress and follow-through, Assist in developing learning materials and interventions)
• Staff Engagement and Culture Building (Support the planning and delivery of staff engagement activities and employer branding in collaboration with HR and Communications, Coordinate logistics and stakeholder engagement for leadership touchpoints and team-building initiatives, Liaise with external partners to support OD-related events and initiatives.)

Job Requirements:

• Bachelor's degree in Business, or a related field
• At least 3 years of relevant working experience - Organisational Development

Interested candidate, kindly send a copy of your resume to: healthcare7@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: healthcare7@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities:

• Lead and mentor the Quantity Surveying (QS) team by setting clear targets and driving performance to achieve project objectives.
• Oversee project P&L through effective contract administration and cost management to meet financial goals.
• Develop, implement, and monitor structured systems for QS operations, contract management, and cost control to improve efficiency.
• Analyze project costs, including inter-project and inter-company charges, to optimize budgeting and resource allocation.
• Manage contractual and cost-related matters by working closely with project teams, clients, and subcontractors to ensure timely resolution and settlement.
• Take full accountability for project cost management and contractual settlements while ensuring compliance and risk mitigation.
• Negotiate, prepare, and administer various construction contracts to protect company interests and support project execution.
• Leverage strong knowledge of construction law and contract management to effectively manage risks and contractual obligations.
• Engage and collaborate with cross-functional stakeholders to support informed decision-making and smooth project delivery.

Qualifications:

• Demonstrated expertise in negotiating, drafting, and managing a wide range of construction contracts.
• In-depth knowledge of construction law, contract management practices, and risk mitigation techniques.
• Min 8 years of relevant experience in construction contract administration and cost management.
• Holds a Degree in Quantity Surveying, Construction Management, or related field.
• Strong commercial insight and problem-solving skills to address and resolve contractual challenges.
• Excellent communication and stakeholder management skills, with the ability to collaborate across cross-functional teams.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Experience: 15+ Years
Role: INFORMATION TECHNOLOGY MANAGER

Key Responsibilities:

•       Participate in end-to-end projects for system implementation of KYC and AI related system integration with other AML systems

•       Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan

•       Communicate complex technical solution to other GTO teams and business users in layman’s terms

•       Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

•       Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

•       Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

•       Provide status update related to technical delivery and escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

•       Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

•       Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

•       Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

•       Liaise with other application teams and business users to prepare testcases and test data prior to testing in UAT and Mock Run environment

•       Manage project change request approval windows and deployment schedule

•       Facilitate and provide technical and testing support before and after production deployment

•       Liaise with other units across IT and Business in the organization

•       Manage external vendors for project delivery within schedule.

Key Requirements:
Must Have

·        Minimum degree in IT or computer related subject with a recognized university.

·        More than 12 years of working experiences in IT industry and 3 years in Banking/Financial institution.

·        More than 8 years of experiences in technical project management

·        At least 8 years of experience / knowledge in Unix Shell Scripting, Oracle, Java

·        At least 8 years of experience in system and software design and UI/UX design

·        Ability to multitask effectively and handle large amounts of data

·        Highly driven, pro-active and a strong team player

·        Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

·        Preferably experience in implementing or managing KYC/AML project

·        Exposure to vendor software: Net Reveal, Detica etc.  

·        Experience in Hadoop ecosystem and technologies

·        Experience in NoSQL database or Big Data

·        Experience in Control-M, Git, Jenkins, JIRA

·        Experience in SharePoint and Confluence.

Key Skills:
Project Management, Application Management, Change Management, Problem Management, Shell Script, SQL.

Key Responsibilities:

• Oversee the daily operation and maintenance of the company’s inventory management systems.
• Analyze business processes and recommend improvements through IT system enhancements.
• Integrate sales, procurement, warehousing (including cold storage), and distribution systems to ensure seamless data flow.
• Lead IT projects related to order tracking, cold chain monitoring, and customer data systems.
• Manage and maintain databases, user access control, and data security.
• Work closely with logistics and sales teams to ensure proper reporting and dashboard automation.
• Coordinate with third-party vendors or software providers for system upgrades and support.
• Train and support internal users on IT systems and software tools.
• Ensure compliance with data protection and cybersecurity policies.

Requirements:

• Strong knowledge of ERP, WMS (Warehouse Management Systems), or inventory management systems.
• Experience working with cold chain or food-related systems is a strong advantage.
• Excellent communication and project management skills.
• Ability to translate business requirements into technical solutions.
• Ability to work under pressure
• Ability to work on weekend and public holiday.

Job Responsibilities

·     Prepare and submit quarterly and yearly statutory returns in accordance with MAS reporting requirements.

·     Execute and manage quarterly closing activities including preparing GL journal entries to ensure timely and accurate financial reporting.

·     Handle investment accounting including bank reconciliation and reporting of investment portfolios.

·     Review journal posting entries prepared by junior staff.

·     Prepare management reports and perform business analysis.

·     Prepare and filing of GST quarterly returns.

·     Review income tax computation.

·     Support financial audits by preparing schedule, reconciliation and documentation.

·     Perform balance sheet reconciliation and investigate variances.

·     Liaise with internal and external stakeholders.

·     Prepare annual reports in compliance with FRS 117.

·     Monitoring premium collection.

·     Assist in automation of reporting processes, participate in accounting system upgrades and enhance internal controls.

·     Assist in GST ACAP and system enhancement projects.

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field
• Professional qualification (e.g., CA, CPA, ACCA) preferred
• Minimum 6 years of relevant experience, with:
• Experience in general insurance accounting 
• Prior external audit experience 
• Strong knowledge of investment accounting 
• Hands-on experience preparing MAS regulatory returns for insurers
• Familiarity with Singapore Financial Reporting Standards (SFRS) and insurance-specific standards
• Strong analytical and problem-solving skills
• High attention to detail and ability to meet tight deadlines
• Proficient in accounting systems and Excel
• Strong communication and stakeholder management skills.

• Manage the day-to-day operations of the beauty shop
• Monitor and manage the shop's finances, including budgeting, bookkeeping, and payroll
• Stay up-to-date with industry trends and new products and services
• Ensure that the beauty shop complies with all health and safety regulations
• Ensure the cleanliness of the beauty shop, that it is organized, and well-maintained
• Develop and implement marketing strategies to attract new clients and retain existing ones
• Handle customer complaints and resolve any issues that arise
• Train new staff members and provide ongoing training and development for existing staff

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education. -Proficient in Microsoft Office (Excel, Word, PowerPoint).

-Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

The Food Outlet Manager is responsible for overseeing the daily operations of our food outlet to ensure profitability, efficiency, and compliance with Halal and hygiene standards.

• Operations Management: Oversee daily outlet operations, including opening and closing procedures. Manage inventory levels of raw materials, ingredients, and packaging supplies to minimize wastage. Ensure strict compliance with NEA (National Environment Agency)​ hygiene regulations and MUIS Halal​ standards (if applicable).
• Staff Management: Lead, train, and supervise outlet staff (Cashiers, Kitchen Assistants, Service Crew). Create work schedules and manage manpower costs. Handle staff discipline and resolve conflicts.
• **Financial & Sales: Achieve monthly sales targets and control operational costs (COGS, utilities). Manage cash handling procedures and ensure accurate reconciliation at the end of each shift. Analyze sales data to identify trends and suggest promotional items.
• **Customer Service: Handle customer feedback, complaints, and queries professionally. Maintain a positive brand image for Hui Ji Food.

Requirements:

• Min 10 years F&B management experience.
• Able to speak English & Chinese.
• Must be hands-on and lead by example.
• Experience with Halal food ops preferred.

Customer Service Manager

Job Summary

We are seeking a customer-focused and results-driven Customer Service Manager to oversee customer engagement, service delivery, and business development initiatives. The successful candidate will be responsible for building strong customer relationships, promoting the organization’s products and services, supporting customer retention efforts, and contributing to overall business growth.

Key Responsibilities

Customer Engagement & Service Excellence

• Build and maintain positive relationships with prospective and existing customers.
• Understand customer needs and provide suitable recommendations on available products and services.
• Deliver professional and responsive customer service across various communication channels.
• Address customer enquiries, feedback, and concerns in a timely and effective manner.
• Ensure a positive customer experience throughout the customer journey.

Business Development & Sales Support

• Promote products, services, membership plans, and service packages to customers.
• Support the achievement of business objectives through proactive customer engagement and relationship management.
• Identify opportunities to enhance customer satisfaction, retention, and service utilization.
• Maintain accurate records of customer interactions, enquiries, and sales activities.
• Monitor customer trends and provide feedback to support business improvement initiatives.

Operations & Administration

• Maintain up-to-date knowledge of the organization’s products, services, policies, and procedures.
• Prepare and maintain reports, customer records, and administrative documentation as required.
• Ensure compliance with company policies, operational procedures, and service standards.
• Assist with the coordination and implementation of customer engagement initiatives and promotional activities.

Team Collaboration

• Work closely with colleagues and stakeholders to ensure seamless service delivery.
• Contribute to a positive, inclusive, and customer-oriented work environment.
• Participate in training and development activities to enhance professional knowledge and skills.

Job Requirements

• Diploma, Advanced Diploma, Degree, or equivalent qualification in any discipline.
• Experience in customer service, sales, client relations, business development, hospitality, retail, wellness, or a related field will be an advantage.
• Strong interpersonal, communication, and relationship-building skills.
• Ability to work independently and collaboratively in a team environment.
• Good organizational, administrative, and problem-solving skills.
• Proficient in Microsoft Office applications and basic reporting tools.
• Customer-oriented with the ability to manage multiple priorities in a dynamic environment.

Preferred Competencies

• Customer relationship management
• Service excellence and customer engagement
• Communication and interpersonal skills
• Sales and business development support
• Problem-solving and conflict resolution
• Team collaboration and stakeholder management

We welcome applications from all suitably qualified candidates. Selection will be based on merit, skills, experience, and the ability to perform the requirements of the role.

The Role

This is a multifaceted role that will ensure overall post-Merger & Acquisition integration plan efficiency for Diaverum Holding SEA Pte Ltd, along with supporting consistencies in daily clinical operations, operational efficiencies and standards. He/she will act as a trusted partner and advocate throughout the integration life cycle with Country Management & Corporate medical team. The Integration Specialist will also develop, document, maintain, train and drive Diaverum’s Standard Operating Procedures (SOPs) and best practices at clinic level.

Role & responsibilities:

• Partner and work seamlessly with cross-functional stakeholders to develop and execute the integration project plan (Diaverum’s processes & systems) in a timely manner.
• Manage the post-merger clinics strategy plans & execution, in partnership with Country Management and Diaverum’s Regional & Corporate team.
• Ensure that the clinic management fully understands and follows Diaverum’s Policies, Procedures and Guidelines and develop skills to assure and teach future nurses as mentors.
• Being accountable for collaborating with members of the health care team to design, implement, and measure safe, cost-effective, evidence-based care strategies.
• Responsible for increasing the level of skills of the clinic staff by means of development and implementation of clinic based education programs.
• Planning and coordinating an effective orientation and in-service program.
• Practicing in a manner that conforms the Code of Conduct of Ethics for Nurses and the Diaverum’s Code of Conduct.

Job Requirement:

• Bachelor degree in nursing from an accredited university with at least 5 years in acute/outpatient care setting or related facility is necessary.
• Master degree in Nursing with a clinical focus will be highly desirable.
• Experience in putting together project roadmaps and planning.
• The ability to work independently in a face-paced environment.
• Excellent English communication skills with the ability to handle inevitable objections, inspire trust and generate project enthusiasm.
• 50% Business travelling will be required.

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Job Responsibilities including but not limited to:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work