Job Scope:

• Develop and execute effective sales strategies to meet or exceed revenue targets.
• Encourage and motivate the sales team to upsell grooming services, retail products, and special promotions.
• Monitor and analyze sales performance, identifying opportunities for growth.
• Foster a customer-centric environment by ensuring all interactions prioritize exceptional service.
• Resolve customer inquiries, complaints, or issues promptly and professionally.
• Train and supervise staff to provide knowledgeable assistance regarding grooming services and products.
• Oversee inventory levels, ensuring adequate stock of grooming supplies, pet accessories, and retail products.
• Implement inventory control measures to minimize losses and optimize product turnover.
• Train, and supervise a team of sales associates, ensuring they are knowledgeable about products and services.
• Conduct regular team meetings to communicate sales targets, promotions, and new product information.
• Provide coaching and performance feedback to enhance individual and team performance.
• Ensure the shop is well-organized, clean, and adheres to health and safety regulations.
• Collaborate with grooming and administrative teams to streamline operational processes.
• Manage opening and closing procedures, including cash handling and security protocols.
• Work closely with the marketing department to implement and promote special offers, events, and loyalty programs.

Job Requirement:

• Bachelor of Degree in Marketing or a related field
• Possess working experience of marketing, customer services, or operation management.
• Familiarity with various grooming tools and techniques.
• Ability to handle and groom pets of different breeds, sizes, and temperaments.
• Passion for animals and their well-being.
• Strong negotiation and communication skills
• Analytical and problem-solving abilities
• Attention to detail and accuracy in record-keeping
• Ability to adapt to changing market conditions and organizational needs
• Willingness to stay updated on industry trends and best practices
• Ability to work collaboratively with cross-functional teams
• Effective communication and interpersonal skills
• Ensure compliance with relevant laws and regulations.
• Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously
• Required to work on weekend and public holidays
• Attendto emergency call beyond working hours when required
• 6 working days per week

Roles Description:

The role will be a Client Success Manager. The Client Success Manager will be handling our clients' Digital Marketing campaigns. He or she is also expected to manage our clients and optimise their campaigns in line with best practices.

Specific Responsibilities:

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies:

The Client Success Manager will have an in-depth understanding of Digital Marketing and also gain confidence in client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would analyse data to optimise campaign performance.

Rewards:

• High Basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside an award-winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Probation Period:

This position includes a 6-month probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, we are the winner of Search Marketing Agency of the Year 2022. We are also the winner of Lead Generation Agency of the Year 2022.

With an ongoing expansion plan, we want to gather the best talent in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore that takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Develop and strengthen client relationships with the Bank in accordance with relevant business goals.
• Conduct all required Know Your Customer (KYC), AML process, procedures and documentation.
• Up-sell and provide regular market colours and trend analysis to these customers.
• Contribute to the bottom-line of Private Banking through the accomplishment of profit and growth targets.
• Ensure superior customer service and contribute to the overall customer experience of the Bank.
• Have an oversight on the dealing infrastructure / processes / systems for the investment products, and be responsible for all sales documentations, product agreements, and service evel agreements.
• Identify changes in regional market practice and regulatory requirements to develop and improve systems, frameworks and tools
• NOT NECESSARY TO ONBOARD NEW AUM

Requirements

• University graduate with minimum 3 - 5 years of relationship manager experience.
• Sound understanding of economics, best market practices and investment products in the wealth management business.
• CACS certification requirements
• Good team player with strong interpersonal and communication skills to work well with all levels of counterparts.
• Willingness to work under a dynamic environment, multi-tasking skills to handle tight and short assignment and meet project deadlines.

Interested candidates please email resume in MS Word format to recruit@waterstone.com.sg

Please state your last drawn and expected package, relevant skill sets and the position you are applying for.

Resumes collected will be kept in strict confidence and used for recruitment purposes only.

1. Operations Management

Plan, organize, and oversee the Company's daily operations.

Coordinate project activities to ensure works are completed on schedule and within budget.

Monitor project progress and resolve operational issues promptly.

Implement and improve operational procedures and workflows.

2. Project Coordination

Liaise with clients, consultants, main contractors, subcontractors, and suppliers.

Attend project meetings and prepare meeting records where required.

Track project milestones, deadlines, variations, and project deliverables.

Coordinate manpower, equipment, materials, and subcontractor resources.

3. Contract Administration

Reviewing contracts, quotations, purchase orders, and subcontract agreements.

Monitor contract obligations and project documentation.

Track variation orders (VOs), claims, and project correspondences.

Maintain proper project records and filing systems.

Lead and manage all project claims, variation orders (VOs), contractual correspondence, and documentation to protect the

4. Financial and Cost Control

Monitor project costs and operational expenses.

Assist in preparing quotations, budgets, and cost estimates.

Verify supplier invoices, subcontractor claims, and payment records.

Support management in improving project profitability.

5. Business Development and Client Relations

Maintain good relationships with clients and business partners.

Assist in preparing tender submissions and business proposals.

Follow up on new business opportunities and customer enquiries.

Support management in expanding business operations.

6. Reporting and Management Support

Prepare operational reports for management.

Analyse project performance and identify areas for improvement.

Recommend operational improvements and cost-saving measures.

Perform other duties assigned by the Director from time to time.

Key Responsibilities

Ensuring smooth day-to-day operations of the Company.

Managing project coordination and workforce deployment.

Maintaining compliance with applicable regulations.

Supporting business growth and operational efficiency.

Protecting the Company's interests and maintaining high professional standards.

1. Control the corporate loan processing and credit administration
2. Daily BAU processing of loan transaction including drawdown, rollover, repayment, rate fixing and remittance of funds
3. Monitor overdue loans and security documentation safekeeping
4. Ensure proper control, handling and filing of transactional documents in accordance with established policies, procedures and guidelines
5. Lead project in system implementation and review processes and procedures to formulate process improvement
6. Prepare regulatory and internal reports
7. Liaise with various business unit, internal & external auditors, regulators etc
8. Other ad-hoc duties and projects as required

Requirement:

1. Minimum Diploma or Degree holder with at least 8 years of relevant banking experience in loan processing and credit administration operations.
2. Team player and able to analyze issues independently.
3. Proficiency in MS Excel, Word and Powerpoint.
4. Good communication skill in English and Mandarin and ability to interact effectively with people at different level (Chinese reading skills required), so as to provide service to Chinese speaking customers and report to Head office.

Are you passionate about hospitality, people, and creating memorable guest experiences?

Join our growing team at The Peranakan Club, Singapore's most immersive Peranakan cultural and culinary destination.

Position: Assistant Restaurant Manager

Key Responsibilities:

• Lead and supervise daily restaurant operations
• Train, coach and motivate service team members
• Deliver exceptional guest experiences
• Manage reservations, staffing and service standards
• Support sales growth and operational excellence
• Work closely with management to achieve business goals

What We're Looking For:

• Positive leadership attitude
• Strong communication and people skills
• Experience in restaurant or hospitality operations
• Ability to work in a fast-paced environment
• Passion for service and team development

What We Offer:

• Competitive salary and career progression
• Supportive and collaborative work culture
• Opportunity to be part of a unique heritage dining concept
• Training and professional development opportunities

If you are ready to grow your hospitality career and make a difference, we'd love to hear from you!

Send your resume to us or WhatsApp at 94761688 for a confidential discussion.

Join us in bringing Peranakan culture and hospitality to life, one guest at a time.

• Develop business plans with the assigned accounts
• Design and develop strategic development strategies and plans
• Provide assistance with implementing suggested plans and strategies
• Oversee and examine new strategy progress and development
• Educate, lead and supervise members of the business development team to ensure the project's achievement
• Conduct complex analysis in order to find new market opportunities
• Investigate existing products and services and compare them with competitors
• suggest measures for improving customer satisfaction and loyalty
• Handle business deals operations and activities
• Oversee the implementation of different contracts
• Build, encourage and maintain long-term relationships with key stakeholders
• Create and present a detailed report for upper management
• Previous working experience as s Business Development Consultant for (V) years
• Business Administration or similar relevant field
• A proven track record of providing actionable solutions
• Excellent organizational and time management skills
• Outstanding communication, interpersonal and leadership skills
• Excellent presentation skills

Job Responsibilities:

• Oversee the day-to-day operations.
• Plan, organize, coordinate and delegate to ensure smooth operation of the department daily.
• Oversee and updates of the Quality Management System and Standard of Procedures (SOPs), ensuring alignment with industry best practices and regulatory changes.
• Lead and conduct daily on-site inspections, ensuring compliance with quality standards, food safety regulations and operational procedures across production and retail outlets.
• Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.
• Conduct hygiene training for the production personnel.
• Manage customers' complaints, lead investigations to determine the root cause and implement corrective actions to prevent recurrence.
• Responsible for reporting any non-conformance of products/ processes/ hygiene violations in a timely manner.
• Promptly follow-up with contractors (chemical/ pest control) during routine servicing to ensure work orders are conducted as per contract.
• Monitor shelf-life, product sampling and quality testing activities.
• Supervise and conduct hygiene checks, product quality assessments and sample retention protocols to ensure adherence to internal and external standards.
• Development and continuous of improvement of food safety training materials, ensuring they are relevant, up-to-date and aligned with company's policies and industry standards.

Job Requirements:

• SINGAPOREANS ONLY
• Diploma/ Degree in Food Science/ Food Technology or related disciplines.
• Min. 3-5 years of work experience in QA/QC related field in food industry, preferably from food manufacturing/ food service/ food retail.
• Familiar with food regulatory/ retail hygiene requirements is an advantage.
• Excellent analytical and problem-solving skills.
• Good initiative and effective communication skills.
• Able to manage multiple tasks and easily adapt to changing situations.

[ Job ID: 1617227 ]

About the Role:

We are a dynamic financial institution focused on empowering small and medium-sized enterprises (SMEs) through tailored financing solutions. If you are a driven sales professional with a hunter's instinct and a passion for helping businesses grow, this is your opportunity to make an impact. Join us to build meaningful client relationships, drive new business, and thrive in a performance-oriented environment.

Key Responsibilities:

• Identify and prospect new SME clients through proactive outreach and networking
• Assess client needs and recommend customized financial solutions
• Manage and nurture an assigned portfolio of accounts to ensure high client satisfaction and retention
• Prepare comprehensive credit proposals, including detailed financial analysis
• Achieve and exceed revenue targets while maintaining compliance with internal policies

What We Are Looking For:

• Minimum 1 year of proven B2B sales experience in a hunter-based role (any industry)
• Stable career track record, ideally with at least 2 years in a previous organisation
• Strong financial literacy—ability to interpret accounting and financial statements
• Understanding of commercial loan products such as Secured & Unsecured Loans, Property & Machinery Financing, Shipping and Working Capital Loans
• Excellent report writing and financial analysis skills for credit proposal preparation
• Proactive, tenacious, and results-driven mindset
  

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Cesky Ong Zhi Rong

EA Personnel Registration Number: R24121422

EA License No.: 07C5771

• Industry: Construction sector
• Location: South

Job overview

The Contracts Manager is responsible for overseeing commercial and contractual aspects related to the main contract and subcontracts, managing any commercial and contractual risk relating to the project.

• Provides contractual advisory and support from the commercial perspective to the project through all stages: construction, subcontracting, completion and hand-over.
• Proactively engages in continuous improvement and review of existing processes, systems and policies that may support the project’s contract management and administration.
• Identify, assess and manage / advise on contractual risk
• Manages contractual claims, disputes, settlements and resolution
• Possesses interpersonal skills to manage internal and external stakeholders, thinks strategically and critically, exercising judgement after consideration for all aspects.
• Possesses analytical and problem-solving skills

Job Requirements:

• Degree in the Built Environment or related fields
• Must be conversant and have in-depth knowledge of PSSCOC. Familiarity with FIDIC, and NEC would be an advantage.
• Minimum 10 years’ relevant experience in contract negotiation, administration and management.
• Experience in Marine Construction would be an advantage.
• Must have worked in Singapore for at least 7 years.
• A high level of integrity, dependability with a strong sense of urgency and result oriented

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
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Jeffrey Koh Kok Ann
EA Registration No: R1770345
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
EA License No:90C4069

Job Responsibilities

• Lead and manage retail store teams to achieve sales targets and business goals.
• Oversee and manage the operations of multiple retail outlets.
• Monitor and improve sales performance across all stores.
• Manage staff attendance, scheduling, and discipline.
• Recruit, train, coach, and develop retail staff.
• Handle employee issues and customer complaints professionally.
• Plan and execute store promotions, visual merchandising, and product displays.
• Analyze sales data and implement strategies to improve store performance.
• Ensure smooth daily operations across all retail outlets.
• Drive team motivation and maintain a positive working culture.

Requirements

• Minimum 3 years of experience in retail management or multi-store operations.
• Leadership and people management skills.
• Able to work independently and make decisions without constant supervision.
• Excellent communication skills in both English and Chinese.
• Experienced in handling customer complaints and staff-related matters.
• Understanding of retail operations, merchandising, and sales management.

We Are Looking For Someone Who

• Can lead and inspire teams to achieve outstanding sales results.
• Takes ownership of the business and continuously seeks ways to improve performance.
• Brings new ideas and solutions instead of waiting for instructions.
• Has strong responsibility, leadership, and execution skills.
• Is passionate about retail and business growth.

Job Description

Position: Outdoor Catering Sales Manager
Location: Singapore
Employment Type: Full-Time

About the Role

We are looking for a dynamic and results-driven Outdoor Catering Sales Manager to grow our catering business through corporate, private, and event sales. The ideal candidate is passionate about food and hospitality, enjoys building client relationships, and has a strong ability to generate revenue through strategic sales initiatives.

Key Responsibilities

• Develop and execute sales strategies to increase outdoor catering revenue
• Identify and secure new corporate and private catering clients
• Build and maintain strong relationships with event planners, corporate accounts, and partners
• Prepare proposals, quotations, and customized catering packages
• Coordinate with operations and kitchen teams to ensure smooth event execution
• Conduct site visits and client meetings
• Achieve monthly and annual sales targets
• Monitor market trends and competitor activities
• Attend networking events, exhibitions, and food-related events to promote the brand

Requirements

• Diploma or Degree in Hospitality, Business, Marketing, or related field
• Minimum 3–5 years of sales experience in catering, hospitality, F&B, or events
• Strong communication and negotiation skills
• Proven track record in achieving sales targets
• Ability to work independently and manage multiple projects
• Good knowledge of outdoor catering operations and event coordination
• Proficient in Microsoft Office and CRM systems

Why Join Us?

• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• Lead and manage the overall logistics operations across construction projects.
• Oversee daily logistics operations, fleet deployment, manpower coordination, and operational planning to support smooth project execution.
• Manage fleet operations including cranes, lorries, vehicles, machinery, and equipment utilization.
• Coordinate with Project Managers, site teams, vendors, and subcontractors to ensure operational and logistics requirements are met.
• Supervise logistics staff, general workers, and operational manpower across multiple project sites.
• Monitor fleet maintenance, permits, insurance, and compliance with safety and regulatory requirements.
• Review operational performance, manpower deployment, resource utilization, and logistics costs.
• Drive process improvement, operational efficiency, and problem-solving initiatives.
• Prepare operational and logistics reports for management review.
• Perform any other duties assigned by Management.

Job Requirements:

• Degree or Diploma in Civil Engineering, Construction Management, Operations/ Logistics or related field.
• Minimum 8–12 years of relevant experience in construction operations, logistics, or fleet management.
• At least 3–5 years of managerial experience in the construction industry.
• Experience managing cranes, lorries, machinery, fleet operations, and site manpower.
• Familiar with Singapore construction industry practices and operational requirements.
• Strong leadership, coordination, planning, and problem-solving skills.
• Good communication and stakeholder management skills.
• Knowledge of WSH requirements and regulatory compliance for fleet and machinery operations.

Job Summary

The TCM Physician Branch Manager is responsible for delivering professional Traditional Chinese Medicine consultations and treatments while overseeing the overall branch operations, team management, and business performance. This role requires a strong balance of clinical expertise, leadership capability, and sales-driven mindset to ensure high-quality patient outcomes and sustainable clinic growth.

Key Responsibilities
1. Clinical Practice (TCM Physician Role)

• Conduct detailed TCM consultations, diagnosis, and treatment planning (e.g., acupuncture, herbal prescriptions, tuina, cupping where applicable)
• Ensure safe, effective, and patient-centered treatment in line with TCM principles and clinic standards
• Maintain accurate and complete patient records
• Provide health education and follow-up care to improve patient recovery and retention

2. Branch Operations Management

• Oversee daily clinic operations to ensure efficiency and smooth patient flow
• Ensure compliance with clinic SOPs, hygiene standards, and regulatory requirements
• Manage clinic resources, inventory (herbs, supplies), and cost control
• Ensure high standards of customer service and patient experience

3. Team Leadership & Development

• Lead, supervise, and mentor clinic staff (front desk, therapists)
• Conduct performance reviews, coaching, and on-the-job training
• Build a strong, disciplined, and service-oriented team culture
• Manage staff scheduling and manpower planning

4. Sales & Business Growth

• Drive branch revenue and achieve monthly sales targets
• Promote clinic services, packages, and treatment plans effectively
• Improve patient conversion, retention, and repeat visit rates
• Identify business growth opportunities and implement sales strategies
• Collaborate with marketing team on campaigns and promotional activities

5. Reporting & Strategy

• Monitor and report branch performance (sales, operations, staffing, patient volume)
• Analyse business trends and propose improvement strategies
• Support management in expansion planning and operational improvements

Requirements

• Registered or qualified TCM Physician Traditional Chinese Medicine or equivalent certification
• Minimum 5 years of clinical experience as a TCM Physician
• Minimum 3 years of managerial or supervisory experience in clinic or healthcare setting
• Strong sales ability with proven track record in meeting or exceeding targets
• Good leadership, communication, and people management skills
• Strong clinical knowledge combined with business acumen
• Ability to work in a fast-paced, performance-driven environment