Total 161 Business Management / Project / Planning job vacancies in Surabaya, East Java

Sol Luminaire, an architectural lighting studio founded in Singapore, is expanding.
We are looking for a Project Engineer to support our operations as we grow.

Job Responsibilities:

• Participate in the expansion of Sol Luminaire’s new Smart Home department                         

• Support Sol Luminaire’s lighting consultancy projects involving smart home equipment

• Program smart home products and configure systems according to clients’ requirements

• Maintain good relationships with new and existing clients

• Provide effective advice, after-sales solutions, and troubleshooting support

• Deliver excellent customer service by identifying and addressing issues in a timely manner

• Ensure KPIs are met

• Prepare weekly progress reports and analyse data to support future improvements

The Ideal Candidate:

• Able to travel within Singapore when required

• Comfortable communicating with contractors, business owners, interior designers, and architects

• Willing to visit construction sites to provide lighting advice and consultation

• Possesses strong communication skills and demonstrates initiative

• Experience in smart home equipment is preferred but not required

Additional Information:

• Salary and additional allowances will be commensurate with relevant experience

• Candidates with their own vehicle will be entitled to a higher vehicle allowance

Responsibilities:

• Plan and implement competitive strategies to achieve substantial growth in the sales and market shares;
• Identify new and emerging opportunities in the market and strategically tap them to promote a new product line;
• Compile market intelligence such as competitors’ pricing, new product launches and competing activities as well as information on new players;
• Establish and manage clientele base and maintain a good working relationships with customers (eg. developers, architects, contractors, etc);
• Work with architects in setting specifications for both commercial and residential projects;
• Plan and participate in trade fairs/exhibitions to promote maximum brand exposure;
• Attend to all project tender documentation and translation if necessary;
• Prepare weekly and monthly sales forecasts on the ‘Project’ and ‘Distributor’ sectors;
• Attend to site inquiries and render technical assistance upon request by clients;
• 
  

Requirements:

• Preferably a Diploma/Degree in Sales & Marketing or its equivalence with at least 1-year relevant experience in the same capacity;
• Sales-driven and customer oriented with strong communication and interpersonal skills;
• Resourceful and possess a high level of commitment and determined to excel;
• Good business acumen with sensitivity to business trends and market conditions;
• Excellent negotiation and relationship-building skills;
• Possess strong initiative and able to be a good team player;
• Those with relevant experience in consumer durables and building distribution networks have an added advantage.
• Open for junior and senior candidates

Scope: Finance Transformation to migrate SAP ECC 6

Description

•Prepare comprehensive Request for Proposal (RFP) documentation that clearly outlines business objectives, technical and functional requirements, scope of work, evaluation criteria, timelines, and contractual expectations. Ensure that the RFP documents are aligned with organizational procurement policies and project goals, enabling vendors to understand requirements clearly and submit competitive and compliant proposals.

•Conduct detailed industry and market analysis to identify potential vendors and solution providers relevant to the project requirements. Assess vendor capabilities, market reputation, service offerings, financial stability, and experience in similar engagements. Based on this analysis, develop a recommended list of vendors to participate in the RFP process and support the vendor shortlisting process.

•Plan and manage the overall RFP lifecycle by defining timelines, milestones, communication protocols, and submission processes. Coordinate with internal teams and vendors to ensure smooth execution of the RFP process, track progress against the plan, and address any issues or clarifications that arise during the proposal submission phase.

•Organize and manage vendor presentations and solution demonstrations as part of the evaluation process. Coordinate schedules, prepare evaluation guidelines for stakeholders, and ensure that vendors effectively present their proposed solutions, implementation approach, and value proposition to key decision makers.

•Lead the RFP evaluation process by establishing a structured scoring and assessment framework covering technical, functional, and commercial criteria. Facilitate collaboration among cross-functional evaluation teams, collect feedback from stakeholders, and ensure that vendor proposals are evaluated in a transparent, objective, and consistent manner.

Requirements

Drive requirements gathering and challenges the status quo

Manage the RFP process :

•Prepare RFP documents

•Perform industry analysis and recommend vendors for RFP

•Plan and manage RFP plan

•Manage vendor presentation

•Manage RFP evaluation and scoring

•Summarise and present evaluation results and justification

•Manage RFP PSC governance

•Stakeholders engagement

•Drive the overall program budget and timeline for investment approval

Scope: Finance Transformation to migrate SAP ECC 6

Description

•Prepare comprehensive Request for Proposal (RFP) documentation that clearly outlines business objectives, technical and functional requirements, scope of work, evaluation criteria, timelines, and contractual expectations. Ensure that the RFP documents are aligned with organizational procurement policies and project goals, enabling vendors to understand requirements clearly and submit competitive and compliant proposals.

•Conduct detailed industry and market analysis to identify potential vendors and solution providers relevant to the project requirements. Assess vendor capabilities, market reputation, service offerings, financial stability, and experience in similar engagements. Based on this analysis, develop a recommended list of vendors to participate in the RFP process and support the vendor shortlisting process.

•Plan and manage the overall RFP lifecycle by defining timelines, milestones, communication protocols, and submission processes. Coordinate with internal teams and vendors to ensure smooth execution of the RFP process, track progress against the plan, and address any issues or clarifications that arise during the proposal submission phase.

•Organize and manage vendor presentations and solution demonstrations as part of the evaluation process. Coordinate schedules, prepare evaluation guidelines for stakeholders, and ensure that vendors effectively present their proposed solutions, implementation approach, and value proposition to key decision makers.

•Lead the RFP evaluation process by establishing a structured scoring and assessment framework covering technical, functional, and commercial criteria. Facilitate collaboration among cross-functional evaluation teams, collect feedback from stakeholders, and ensure that vendor proposals are evaluated in a transparent, objective, and consistent manner.

Requirements

Drive requirements gathering and challenges the status quo

Manage the RFP process :

•Prepare RFP documents

•Perform industry analysis and recommend vendors for RFP

•Plan and manage RFP plan

•Manage vendor presentation

•Manage RFP evaluation and scoring

•Summarise and present evaluation results and justification

•Manage RFP PSC governance

•Stakeholders engagement

•Drive the overall program budget and timeline for investment approval

Responsibilities:

• Responsible for all project deliverables (including preparation where required) and project documentation, including but not limited to, Project Execution Plan, Meeting Agendas, Minutes of Meetings, Cost Plans, Variation and Action Trackers, Programs, Weekly Safety Inspections, Weekly / Monthly reports, Defect Trackers, Project Close Out documentation etc.

• Maintain project documentation (e.g., meeting minutes, issues log, change control log, etc.) and ensure posting of documentation to projects approved document repository and website if applicable. PM to ensure complete understanding of project reporting requirements on all projects.

• Monitor and track programs, costs, and necessary deliverables based on Project requirements.

• Produce and ensure status reporting on all projects, including milestone summaries, key issues, risks, benefits, and summary of costs incurred. Review project activities for compliance with procedures and standards, including performing centralized project set up and/or maintenance for all projects and programs in corporate risk.

• Attending all required meetings, including but not limited to design meetings, client-consultant meetings, site meetings.

• Ensure governance for all Projects is in place and is aligned with client’s requirements. Project Programming, Reporting, Communication all in accordance with client’s requirements and expectations.

• Support financial management and control via financial variance reporting and analysis.

• Regularly inspect the progress of the work on site and provide guidance to the project and construction management teams on best practices and potential efficiencies on scheduling and processes, without compromising quality and safety.

• Assist the Project Lead / Team Leader to ensure that all working procedures comply with the agreed method statements and relevant workplace safety and health regulations and PM is to ensure proactive monitoring and control of HSEQ risks and controls on all projects within PM portfolio.

Requirements:

• Degree in Engineering, Architecture, Construction, M&E or related field

• Minimum 5 years project management experience in an engineering/construction project accountability role

• Hands-on experience with tenant improvement construction projects preferred

Lead end-to-end delivery of enterprise IT projects involving data platforms, cloud migration, ETL pipelines, reporting systems, and system integration.

Manage technical project planning, resource allocation, budgeting, risk control, dependency tracking, and delivery timelines across multiple workstreams.

Coordinate with business users, solution architects, data engineers, developers, QA teams, and vendors to define requirements and implementation plans.

Drive projects related to data lakes, big data platforms, cloud-native architecture, governance frameworks, batch and real-time data processing solutions.

Monitor technical milestones, environment readiness, testing cycles, cutover activities, and production deployment to ensure stable project delivery.

Ensure solutions align with architecture standards, security controls, compliance requirements, data quality rules, and operational support processes.

Lead teams in agile and structured delivery models, resolve technical and project issues, and provide regular progress reporting to stakeholders and management.

Scope: Finance Transformation to migrate SAP ECC 6

Description

•Prepare comprehensive Request for Proposal (RFP) documentation that clearly outlines business objectives, technical and functional requirements, scope of work, evaluation criteria, timelines, and contractual expectations. Ensure that the RFP documents are aligned with organizational procurement policies and project goals, enabling vendors to understand requirements clearly and submit competitive and compliant proposals.

•Conduct detailed industry and market analysis to identify potential vendors and solution providers relevant to the project requirements. Assess vendor capabilities, market reputation, service offerings, financial stability, and experience in similar engagements. Based on this analysis, develop a recommended list of vendors to participate in the RFP process and support the vendor shortlisting process.

•Plan and manage the overall RFP lifecycle by defining timelines, milestones, communication protocols, and submission processes. Coordinate with internal teams and vendors to ensure smooth execution of the RFP process, track progress against the plan, and address any issues or clarifications that arise during the proposal submission phase.

•Organize and manage vendor presentations and solution demonstrations as part of the evaluation process. Coordinate schedules, prepare evaluation guidelines for stakeholders, and ensure that vendors effectively present their proposed solutions, implementation approach, and value proposition to key decision makers.

•Lead the RFP evaluation process by establishing a structured scoring and assessment framework covering technical, functional, and commercial criteria. Facilitate collaboration among cross-functional evaluation teams, collect feedback from stakeholders, and ensure that vendor proposals are evaluated in a transparent, objective, and consistent manner.

Requirements

Drive requirements gathering and challenges the status quo

Manage the RFP process :

•Prepare RFP documents

•Perform industry analysis and recommend vendors for RFP

•Plan and manage RFP plan

•Manage vendor presentation

•Manage RFP evaluation and scoring

•Summarise and present evaluation results and justification

•Manage RFP PSC governance

•Stakeholders engagement

•Drive the overall program budget and timeline for investment approval

Responsibilities:

• Responsibility for the rollout of the finance area of our SAP template to the R&S subsidiaries as well as potentially taking over the role of subproject manager
• Support the go live of the new SAP S/4 HANA system as well as training our staff
• Responsibility for transactional data migration and correctness of data
• Supporting the analysis and the optimization of SAP processes
• Testing implemented changes in our SAP ERP environment as well as maintaining user documentations

Requirements:

• Bachelor's degree in in business administration, computer science or comparable field of education
• Minimum 5 years of qualified professional experience in SAP project and test management
• Pronounced understanding of financial processes
• Substantial process knowledge in SAP (FI, CO), S/4 HANA experience is preferred
• Good project management and system analytics skills as well as experience in the field of IT-trainings
• Strong order processing skills combined with good communication skills and self-confidence
• Ability to travel up to 20% nationally and internationally
• Excellent verbal and written communication skills

Job Description

The Wealth Planning Advisor is a strategic professional within the International Personal Bank (IPB), specializing in insurance. This role focuses on providing comprehensive and detailed wealth planning advice to clients in South Asia, leveraging deep expertise in insurance products and strategies. The Advisor acts as a technical authority, contributing to the bank's strategic objectives by ensuring client solutions are aligned with their financial goals and regulatory requirements. This individual possesses advanced communication and diplomacy skills, leveraging the support of Client Advisors and Market Managers, and interacts directly with high-net-worth clients. The role requires a strong understanding of market dynamics, regulatory landscapes, and ethical considerations, with a significant impact on client satisfaction and overall business effectiveness.

Responsibilities:

• Collaborate closely with Client Advisors and Market Managers within the South Asia region to deliver comprehensive wealth planning advice and insurance solutions to high-net-worth clients.

• Act as a primary subject matter expert on insurance products, wealth planning concepts, and relevant regulatory frameworks within an offshore banking context.

• Provide in-depth analysis and customized wealth plans tailored to individual client needs, ensuring alignment with their long-term financial objectives and risk profiles.

• Maintain continuous and up-to-date knowledge of new insurance products, industry trends, regulatory changes, and economic developments relevant to wealth planning in South Asia.

• Leverage and coordinate with internal and external specialists (e.g., product specialists, legal) to ensure holistic and expert-driven client advice.

• Partner with product support teams to facilitate efficient case management, solution design, and policy implementation.

• Provide high-quality advisory support and clear communication to Client Advisors, Market Managers, and clients, ensuring transparency and understanding of complex insurance and wealth planning strategies.

• Participate in and present at client events, educational seminars, and workshops to share insights on wealth planning strategies and insurance solutions, fostering client engagement and understanding.

• Travel within the region as required.

• Appropriately assess and manage risks associated with wealth planning recommendations, upholding the firm's reputation and safeguarding client interests. This includes adhering to all applicable laws, rules, regulations, and internal policies, exercising sound ethical judgment, and transparently escalating and reporting control issues.

• Other duties as assigned.

Qualifications:

• Minimum University Degree qualified.

• 5-8 years of experience in wealth planning advisory or insurance advisory roles, preferably within an offshore banking or financial services environment.

• Proven expertise in managing client relationships and providing comprehensive financial advice.

• Broad understanding of financial services, diverse insurance product solutions, and all aspects of wealth planning strategies and concepts (e.g., estate planning, retirement planning, legacy planning).

• Exceptional client-centric skills, including outstanding interpersonal, verbal, and written communication abilities, with a strong emphasis on clarity and diplomacy.

• Willingness and ability to travel frequently across the South Asia region.

• CMFAS papers (M5, M9, M9A, HI) or equivalent international certifications, as required by regulatory standards.

Job Description

The Wealth Planning Advisor is a strategic professional within the Onshore Insurance Advisory arena. This role focuses on providing comprehensive and detailed wealth planning advice to clients in Singapore, leveraging deep expertise in insurance products and strategies. The Advisor acts as a technical authority, contributing to the bank's strategic objectives by ensuring client solutions are aligned with their financial goals and regulatory requirements. This individual possesses advanced communication and diplomacy skills, leveraging the support of Client Advisors and Market Managers, and interacts directly with high-net-worth clients. The role requires a strong understanding of market dynamics, regulatory landscapes, and ethical considerations, with a significant impact on client satisfaction and overall business effectiveness.

Responsibilities:

• Collaborate closely with Client Advisors and Market Managers within Singapore region to deliver comprehensive wealth planning advice and insurance solutions to high-net-worth clients.

• Act as a primary subject matter expert on insurance products, wealth planning concepts, and relevant regulatory frameworks within an onshore banking context.

• Provide in-depth analysis and customized wealth plans tailored to individual client needs, ensuring alignment with their long-term financial objectives and risk profiles.

• Maintain continuous and up-to-date knowledge of new insurance products, industry trends, regulatory changes, and economic developments relevant to wealth planning in Singapore.

• Leverage and coordinate with internal and external specialists (e.g., product specialists, legal) to ensure holistic and expert-driven client advice.

• Partner with product support teams to facilitate efficient case management, solution design, and policy implementation.

• Provide high-quality advisory support and clear communication to Client Advisors, Market Managers, and clients, ensuring transparency and understanding of complex insurance and wealth planning strategies.

• Participate in and present at client events, educational seminars, and workshops to share insights on wealth planning strategies and insurance solutions, fostering client engagement and understanding.

• Travel within the region as required.

• Appropriately assess and manage risks associated with wealth planning recommendations, upholding the firm's reputation and safeguarding client interests. This includes adhering to all applicable laws, rules, regulations, and internal policies, exercising sound ethical judgment, and transparently escalating and reporting control issues.

• Other duties as assigned.

Qualifications:

• Minimum University Degree qualified.

• 5-8 years of experience in wealth planning advisory or insurance advisory roles, preferably within an onshore banking or financial services environment.

• Proven expertise in managing client relationships and providing comprehensive financial advice.

• Broad understanding of financial services, diverse insurance product solutions, and all aspects of wealth planning strategies and concepts (e.g., estate planning, retirement planning, legacy planning).

• Exceptional client-centric skills, including outstanding interpersonal, verbal, and written communication abilities, with a strong emphasis on clarity and diplomacy.

• CMFAS papers (M5, M9, M9A, HI) or equivalent international certifications, as required by regulatory standards.

This is a 6-months contract role.

Our client, a global tech giant is seeking a Data Analyst to support and optimize internal operational processes across multiple vendors and teams.

Responsibilities

• Analyze large operational and advertising datasets to identify trends, performance gaps, and opportunities for optimization.
• Design and maintain dashboards and reporting frameworks using tools such as SQL, Tableau, Looker, BigQuery, and other BI platforms to support data-driven decision making.
• Develop and monitor operational metrics, performance indicators, and analytical models to evaluate program performance and business impact.
• Partner with cross-functional teams including product, engineering, and advertising operations to translate business requirements into scalable analytical solutions.
• Perform deep-dive analyses to uncover drivers of operational inefficiencies and recommend improvements to workflows, processes, and support models.
• Build automated reporting pipelines and data queries to streamline recurring reporting and improve data accessibility across teams.
• Support operational initiatives by providing analytical insights that guide resource allocation, capacity planning, and process optimization.
• Collaborate with stakeholders to define measurement frameworks and track the success of operational and advertising programs.
• Ensure data quality and integrity across reporting systems while maintaining clear documentation of metrics definitions, reporting logic, and analytical processes.
• Present analytical findings and strategic recommendations to stakeholders through clear visualizations, dashboards, and executive-ready insights.

Requirements

• 3-5 years of experience in data analytics and SQL querying skills and experience working with large-scale datasets in data warehouse environments (e.g., BigQuery).
• Experience with business intelligence and data visualization tools such as Looker, Tableau, or similar platforms.
• Familiarity with digital advertising ecosystems, AdTech platforms, campaign performance metrics, or online media operations will be good to have.
• Ability to build dashboards, data models, and automated reporting pipelines to support operational decision-making.
• Strong stakeholder management skills with the ability to translate complex analytical insights into business recommendations.
• Experience performing root cause analysis, trend analysis, and performance measurement for operational or customer-facing programs

Company Overview

IDI LASER SERVICES PTE LTD is a Singapore-based company specializing in Industrial customized laser machines, delivering innovative technology solutions to meet diverse client needs.

Job Summary

Lead and manage information technology projects by developing detailed plans, coordinating resources, and communicating with stakeholders to ensure successful project delivery and resolution of Laser machine issues.

Responsibilities

• Develop detailed project plans outlining objectives, technologies, schedules, funding, and staffing to guide project execution
• Manage laser machines integration projects or system activities to achieve defined goals and timelines
• Participate in staffing decisions to align team capabilities with project requirements
• Assign duties or work schedules to employees to optimize resource utilization and meet project deadlines
• Collaborate with team members and stakeholders to resolve laser machines integration issues promptly and effectively
• Assign duties or responsibilities to project personnel to ensure clear accountability and task completion
• Communicate with key stakeholders to determine project requirements and objectives, ensuring alignment and clarity
• Confer with project personnel to identify and resolve problems, maintaining project progress and quality
• Create project status presentations for delivery to customers or project personnel to provide transparent progress updates
• Develop or update project plans to reflect changes in objectives, technologies, schedules, funding, and staffing

Job Summary: The Asset Planner is responsible for coordinating equipment availability, allocation, and documentation to support project execution. This role works closely with Sales, Engineering, Warehouse, Logistics, and Repair Administration teams to ensure accurate equipment booking, packing list preparation, asset tracking, and inventory control. The position plays a critical role in maintaining data accuracy, operational readiness, and compliance throughout the equipment lifecycle.

1) Pre-Project Communication and Equipment booking

• Communicate with Sales’ team and advise the state of equipment availability for their hire inquiries.

• Support your team by booking equipment required for projects according to Engineering equipment list prepared by Technical Managers.

• Share the information with engineering and warehouse managers to get the requirement prepared.

• Continually communicate with the person in charge of repair administration to understand the states of [Repair + Loan + Written off] items and its impact on the projects. Discuss the finding information with your direct supervisor.

2) Preparation & Checking of Packing List

• Assist your team in preparation of packing list, Communicate with Warehouse and engineering manager in order to ensure the packing list is updated according to their preparation

• Communicate with Technical managers regularly to update any changes required by client and inform the engineering and warehouse managers accordingly.

• Communicate with the person in charge of Logistics arrangements to ensure they have the completed and final version of packing list for their communication with external (i.e. Shipping agent or clients)

• Assist the warehouse team with quality control Process by random cross checking prepared equipment against the final packing list before departure of the shipment

• Archive the final packing lists signed by the shipping agent at the time of equipment collection.

3) Maintenance of Equipment Allocation database

• Assist your team by routinely updating equipment allocation and status

• Support your team with recording SNs of newly purchased equipment/parts and updating the equipment database accordingly and Labelling the equipment/parts according to company’s standards

• Assist the warehouse team with Physical Inventory Process by providing them necessary information.

4) Other areas of Work tasks in Operations Department

• Perform any ad-hoc duty as assigned that is related to the work activities in Operations Department.

Requirements:

• Diploma or Bachelor’s degree in Operations Management, Supply Chain, Logistics, Engineering, or a related field.

• Minimum 3-5 years of experience in asset planning, operations coordination, warehouse operations, or logistics support.

• Experience working in project-based or equipment-intensive environments is preferred.

• Strong understanding of equipment lifecycle management and asset allocation processes.

• Experience maintaining asset or inventory databases with high data accuracy.

• Familiarity with packing list preparation, inventory control, and logistics coordination.

• Proficient in Microsoft Excel and other office productivity tools; experience with ERP or asset management systems is an advantage.

• Strong communication and coordination skills across cross-functional teams.

• High attention to detail and ability to manage multiple tasks simultaneously.

• Ability to work in a fast-paced, operational environment with changing priorities.

• Responsible, organized, and able to work independently with minimal supervision.

• Willingness to support operational tasks at different time zone.

This role is accountable for the end-to-end delivery of complex, high-impact AI, GenAI, and Data initiatives across the region. The Senior Project Manager ensures initiatives are delivered on time, within scope and budget, while complying with MUFG project governance, risk management, regulatory, and responsible AI standards. The role partners closely with business, technology, risk, compliance, and regional PMO stakeholders to maximize business value from AI and Data investments.

Job Responsibilities

• Lead end-to-end delivery of strategic AI, GenAI, and Data programs and projects, from initiation through closure, in accordance with MUFG Project Management Standards.

• Define and manage project scope, objectives, success criteria, milestones, and deliverables in collaboration with business and technology stakeholders.

• Develop and maintain integrated project plans, schedules, budgets, and resource plans.

• Identify, assess, manage, and escalate project risks, issues, dependencies, and change requests as required.

• Act as the primary point of contact for senior business stakeholders, technology leads, vendors, and regional / head office counterparts.

• Establish and maintain effective project governance, including steering committees, decision forums, approvals, and status reporting.

• Ensure alignment with Regional PMO governance, Head Office requirements, and MUFG policies and standards.

• Oversee delivery of AI, GenAI, analytics, and data platform initiatives aligned with business priorities and enterprise architecture standards.

• Ensure responsible AI principles are embedded across the project lifecycle, including model risk, ethics, data privacy, security, and regulatory compliance.

• Translate complex technical and data concepts into clear, executive-level communication and decision materials.

• Manage project financials, including budget planning, forecasting, cost tracking, and variance management.

• Lead vendor engagement and performance management to ensure contractual, delivery, and quality expectations are met.

• Optimize utilization of internal and external resources across concurrent initiatives.

• Provide accurate, timely, and executive-ready project status reports, dashboards, and governance artefacts.

• Conduct post-implementation reviews and capture lessons learned.

• Contribute to continuous improvement of AI & Data delivery practices and PMO standards.

• Provide mentoring and guidance to junior project managers as required.

• Approved project charters, business cases, and project management plans

• Steering committee and executive-level status reports

• Risk, issue, dependency, and change registers

• Financial tracking, forecasting, and variance reports

• Post-implementation reviews and lessons learned documentation

Job Requirements

• Minimum 10 years of IT project management experience, including 3 years in leading large-scale, complex initiatives.

• Project Management certification (PMP, PRINCE2).

• Experience in delivering AI, GenAI, data analytics, or data platform programs

• Bachelor’s degree in Information Technology, Engineering, Business, or related discipline

• Agile / Scrum certification is an advantage

• Experience operating in regulated environments such as banking or financial services

• Proven ability to manage multi-stakeholder, regional initiatives5.3 Skills & Competencies

• Strong leadership, communication, and stakeholder management skills

• Solid understanding of AI, data analytics, cloud platforms, and modern data architecture

• Strong risk, issue, dependency, and financial management capabilities

• High level of judgment, accountability, and attention to detail

• Ability to operate effectively in a regional, multi-cultural environment
  

  We regret to inform that only shortlisted applicants will be notified.
  (Job ID: 10075665)

Serve as the subject matter expert for CASA systems, providing both functional and technical support across business and technology teams.

Analyze business requirements, translate them into functional and technical specifications, and support solution design for CASA-related processes.

Provide guidance on system configuration, parameter setup, workflows, interfaces, and product features within the CASA platform.

Support testing, troubleshooting, defect analysis, and issue resolution to ensure stable and accurate system performance.

Work closely with developers, business users, and vendors to support enhancements, integrations, and production support activities.

Prepare and maintain technical documentation, process flows, user guides, and system-related functional specifications.

Ensure CASA solutions comply with operational, regulatory, security, and internal governance standards while supporting continuous improvement initiatives.