Total 645 support analyst job vacancies in Business Management / Project / Planning category in The Philippines

• 6years of experience in the field of business analysis.
• Ability to analyse complex data sets, identify patterns, and derive meaningful insights to support decision-making and problem-solving.
• Excellent verbal and written communication skills to effectively interact with stakeholders, convey technical information clearly and create comprehensive documentation.
• Understanding of business processes, workflows, and industry-specific knowledge to align solutions with organisational goals and strategies.
• Capability to identify issues, evaluate alternatives, and propose innovative solutions to address business challenges.
• Familiarity with business analysis tools, data analysis software, and an understanding of software development methodologies
• Expertise in gathering and documenting detailed business requirements, creating functional specifications, and user stories.
• Skill in managing relationships and expectations among diverse stakeholders, including clients, users, developers, and management.
• Ability to adapt to changing project scopes, priorities, and timelines while remaining focused on delivering quality outcomes. Previous experience in Insurance Domain is a value add - Data Engineer understanding make it more effective

• Company: Investment Company

• Location: Central
  

Job Description:

Our Japanese buy-side client is looking for an Analyst to join their team. As a Business Research Analyst, you will be responsible for conducting comprehensive business analyses and market research for our fund investment partners.

Key Responsibilities:

• Conduct thorough business analysis of current and potential investment partners as well as the business environment and regulations of the countries in which they are located at.

• Identify patterns and market trends across industries and regions to assess the feasibility and soundness of the partners' businesses.

• Perform company analysis and provide support for investment projects, ensuring effective post-investment follow-up.

• Conduct research and analysis on potential new investment opportunities.

• Prepare reports and presentations for internal investment committees or community stakeholders.

• Review and evaluate contractual agreements related to investment activities in English.

• Create persuasive slide decks and reports for HQ.

• At HQ's request, visit our collaborating investment partners to better understand their business environment.

• Other ad-hoc duties including general affairs related matters as assigned by the Management.
  

Job Requirements:

• Minimum of 5 years of experience in business research, market research, or a related field.

• Sound understanding of funds and investments.

• With related experience in performing quantitative research on private companies.

• Fluent in Japanese (business level or above) to liaise with Japanese-speaking stakeholders and HQ in Japan will be an advantage.
  

Interested applicants please apply directly for further shortlisting review

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Jeffrey Koh Kok Ann
EA Registration No: R1770345
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
EA License No:90C4069

Role Overview 

The Business Support & Office Administration Executive is responsible for ensuring the smooth day-to-day running of office operations, providing administrative support to senior management, and driving efficiency across business support functions. This role acts as a central coordination point across departments, vendors, and stakeholders. 

Key Responsibilities 

1. Office & Operations Management 

• Oversee daily office operations to ensure efficiency and productivity 
• Manage office facilities, maintenance, and workspace planning 
• Ensure compliance with health, safety, and workplace regulations 
• Coordinate office moves, renovations, and infrastructure setup 
• Maintain office policies, procedures, and best practices 
• Provide administrative and IT support to the Corporate Services Manager and assume responsibilities during absence 

2. Administrative Leadership 

• Develop workflows and standard operating procedures (SOPs) 
• Monitor performance, provide training, and conduct evaluations 
• Improve administrative systems and implement automation where possible 

3. Business Support & Coordination 

• Provide high-level administrative support to senior executives 
• Coordinate internal communications across departments 
• Support business planning, reporting, and documentation 
• Assist in preparing presentations, reports, and meeting materials 
• Manage calendars, scheduling, and key business events 

4. Vendor & Procurement Management 

• Manage relationships with office vendors and service providers 
• Negotiate contracts and ensure cost-effective procurement 
• Oversee purchasing of office supplies and equipment 
• Monitor vendor performance and service delivery 

5. Financial & Budget Oversight 

• Manage office administration budgets and track expenses 
• Approve invoices and ensure timely payments 
• Identify cost-saving opportunities and efficiency improvements 

6. HR & Employee Support (Coordination Role) 

• Support onboarding and offboarding processes 
• Coordinate employee engagement activities and office events 
• Assist HR with documentation, compliance, and employee records 
• Act as a point of contact for employee administrative queries 

7. Compliance & Risk Management 

• Ensure adherence to company policies and regulatory requirements 
• Maintain records, contracts, and documentation systems 
• Support audits and internal compliance processes 

8. Technology & Systems Management 

• Oversee office systems (e.g., document management, admin tools) 
• Coordinate with IT for infrastructure, hardware, and access management 
• Drive digital transformation of administrative processes 

Key Skills & Competencies 

• Strong organizational and multitasking abilities 
• Leadership and team management skills 
• Excellent communication and stakeholder management 
• Problem-solving and decision-making capability 
• Financial awareness and budgeting skills 
• Proficiency in office software (e.g., Microsoft Office, ERP systems) 
• Process improvement and operational efficiency mindset 
• Flexible & Adaptable: Able to adjust to changing schedules, last-minute requests, and evolving priorities. 
• Ability to handle confidential information with professionalism and discretion. 

Qualifications, Skills & Experience 

• Bachelor’s degree in Accounting or Business Administration 
• 4-5 years of experience in office administration or business support 

• Well Established Company
• Basic $4500 - $5000 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong West (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

Business Reporting

• Prepare, analyse, and present monthly / weekly operational reports.
• Ensure proper, accurate, and timely data update in the ERP system
• Identify data discrepancies and drive corrective actions with relevant stakeholders
• Present reports, analysis, and insights to management during face to face (FTF)meetings
• Support management with ad hoc analysis as required

Establish and maintain a data management framework, including:

• Data ownership and accountability
• Standard definitions and reporting logic
• Regular data validation and controls

Project& Program Management

• Lead multiple cross functional programs and projects across departments
• Ensure projects are delivered on time, within scope, and aligned with business objectives
• Project planning and coordination, providing regular progress tracking
• Structured project update reporting to project sponsors and management

Job Requirements:

• Possess minimum Degree in Business or related field with minimum 2 years relevant working experience
• Strong analytical and reporting skills
• Advanced proficiency in Excel /data analysis tools
• Strong attention to detail with ahigh standard for data accuracy

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Role:

• Collaborate with global stakeholders to elicit, analyse, and document business requirements for EMS enhancements and platform transitions, ensuring alignment with overarching product and regulatory strategies.
• Develop comprehensive business specifications, including epics, initiatives, objectives, and key result in partnership with Product Managers and Product Owners.
• Conduct thorough gap analyses by building a strong understanding of current EMS functionalities and execution flows, comparing them against future-state platform capabilities.
• Translate product strategy into actionable deliverables such as user stories, process diagrams acceptance criteria, and traceable requirements documentation.
• Lead coordination efforts in implementing the new Global EMS platform, working closely with external vendors, IT teams, and control functions to ensure timely and compliant delivery.
• Demonstrate in-depth knowledge of order routing, order execution, and full trade lifecycle events within electronic trading environments.
• Leverage expertise in pre-trade compliance mechanisms—including suitability assessments, credit checks, and risk controls—to shape system requirements.
• Possess strong familiarity with financial instruments such as Equities, Exchange-Traded Derivatives (ETDs), Bonds, Funds, and Structured Products, particularly within wealth management contexts.
• Drive integration initiatives using modern APIs and protocols, including FIX, for broker/market connectivity and real-time execution workflows.
• Advise on scalable integration patterns and contribute to the design of reliable, high-performance interfaces between internal systems and external partners.

Requirements:

• Exceptional communication and facilitation skills—able to engage senior stakeholders, technical teams, and regulators with clarity and precision.
• Skilled at influencing without direct authority, navigating matrixed organizations, and building consensus across diverse groups.
• Minimum 7 years of business analysis experience, preferably within investment banking or capital markets, with proven exposure to trading systems.
• In-depth understanding of Execution Management Systems (EMS), front-to-back trading workflows, and wealth management operating models.
• Hands-on experience with API-driven integrations (REST, HTTPS, FIX) and system interoperability in low-latency environments.
• Strong analytical abilities with a track record of solving complex business problems through structure thinking and data-informed insight.
• Familiarity with regulatory frameworks affecting trading and execution (e.g., MiFID II, best execution obligations) is highly desirable.

EA Reg.No. 25C2690 | EA License No. R1330510

About the Role
We are looking for an experienced Senior Business Analyst to join a global Core Banking IT team supporting an international banking platform deployed across multiple regions. This role focuses on analysing business requirements and supporting the testing of payment systems, including integration with a global payments platform.

You will work closely with stakeholders across business, operations, and technology teams to deliver high-quality solutions and ensure systems meet evolving business and regulatory needs.

Key Responsibilities

Business Analysis

• Gather, analyze, and document business requirements through workshops, discussions, and stakeholder engagement
• Review and validate Business Requirement Documents (BRDs) and translate them into functional specifications
• Collaborate with solution architects and technology teams to define and align on solutions
• Act as a liaison between business users, operations teams, and developers
• Prepare and maintain documentation such as BRDs, Functional Specification Documents (FSDs), and related artefacts
• Support product documentation, training materials, and stakeholder communications
• Identify risks, manage issues, and facilitate discussions across teams to ensure project progress

Testing & Quality Assurance

• Plan and execute testing activities across functional, integration, regression, and user acceptance testing (UAT) phases
• Develop and maintain test scenarios, test cases, and test libraries
• Review and validate test coverage for core banking and payment systems
• Collaborate with SIT and UAT teams to ensure alignment with business requirements
• Track, manage, and report defects using appropriate tools, ensuring timely resolution
• Provide regular updates on testing progress and outcomes to stakeholders
• Support business users during UAT and ensure readiness for system releases
• Lead defect management and coordinate resolution across teams

Requirements

• At least 8 years of relevant experience as a Business Analyst in banking or financial services
• Strong experience in payment systems and core banking applications
• Proven experience in requirement gathering, documentation, and stakeholder management
• Solid understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and defect management processes
• Hands-on experience in functional testing, system integration testing, and UAT
• Familiarity with tools such as JIRA, ALM, or Quality Center
• Strong analytical, problem-solving, and communication skills
• Ability to manage multiple stakeholders and work in a collaborative environment

Domain Knowledge

• Good understanding of payment systems, including clearing and settlement processes
• Familiarity with ISO 20022 messaging standards, SEPA (SCT, SDD, Instant), and SWIFT payments
• Knowledge of payment products such as telegraphic transfers (TT), RTGS, payroll, bulk payments, and cheque processing
• Experience with reporting formats such as CAMT53/54, MT940/942, and related payment reporting standards
• Understanding of payment hubs, ACH systems, and real-time payment processing

Technical Skills

• Experience with testing methodologies and tools
• Familiarity with Cucumber for behaviour-driven testing
• Working knowledge of data and streaming technologies such as Kafka
• Exposure to tools such as Elasticsearch and Kibana for monitoring and analysis
• Basic understanding of graph databases (e.g. JanusGraph) is an advantage

Preferred Qualifications

• Experience in areas such as corporate banking, trade finance, liquidity management, or compliance (e.g. AML)
• Familiarity with Agile methodologies and working in Agile teams
• Experience working in international or multi-location project environments
  
  EA Number: 11C4879

• Partner with the Delivery Manager to plan and coordinate design, testing, and implementation activities, including defining timelines and effort estimates.
• Collaborate closely with business analysts to elicit, analyze, and validate user, business, and system requirements, and translate high-level product vision into detailed technical requirements alongside solution architects.
• Conduct functional impact assessments, risk evaluations, and fit-gap analyses to compare current and future state processes in collaboration with technical leads.
• Develop functional solution designs aligned with CLM workflows and Fenergo capabilities, while addressing technical constraints, and lead cross-functional teams to ensure seamless integration.
• Prepare and document functional specifications, obtain stakeholder buy-in, and secure formal approval on proposed solutions.
• Maintain end-to-end traceability between business requirements and final technical deliverables.
• Configure policy rules, workflows, data mappings, and user interface behavior to deliver high-quality solutions aligned with CLM processes.
• Support system testing by working with the Test Manager and SMEs to validate that solutions meet requirements, and assist in integration and user acceptance testing, including defect triage.
• Work with technical leads to define implementation strategies, system configurations, and operational runbooks for integrated solutions.
• Contribute to migration design and data mapping activities, ensuring data accuracy across domains, and validate reconciliations with business analysts.
• Develop and deliver user training materials, and provide ongoing support to promote effective system adoption and usage.
• Investigate and resolve incidents, perform root cause analysis, and escalate issues to the Project Manager when necessary.

Requirements:

• Bachelor’s degree in Business Administration or a related discipline.
• 7–10 years of experience as a Business or System Analyst within banking, financial services, or consulting environments.
• Strong analytical thinking, problem-solving ability, and attention to detail.
• Excellent communication and presentation skills.
• Strong interpersonal skills with a proactive and positive mindset.
• Proven sense of ownership and accountability in delivering tasks.
• Ability to work effectively both independently and within a team.
• CBAP certification is an added advantage.
• Technical background with a solid understanding of the Software Development Life Cycle (SDLC) is preferred.
• Familiarity with CLM and Fenergo solutions is a plus.

To apply, please visit www.gmprecruit.com and search for Job Reference: 5WY4V665

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by GMP Technologies (S) Pte Ltd and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at GMP Technologies (S) Pte Ltd’s website and [https://www.e2i.com.sg/pdpa/].”

Specialist IS Business System Analyst (DeltaV)

Amgen Singapore Manufacturing

HOW MIGHT YOU DEFY IMAGINATION?

Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneer biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) is the fastest growing region in Amgen. Now we are hiring a Specialist IS Business System Analyst (DeltaV) in Amgen Singapore Manufacturing.

Live

What you will do

Responsibilities

As a member of the Digital, Technology & Innovation (DTI) organization, this role provides technical and operational leadership for Emerson DeltaV and AVEVA PI Systems supporting automated manufacturing processes at Amgen Singapore Manufacturing (ASM).

The DeltaV and PI System Specialist serves as the System Owner and subject matter expert (SME) for the DeltaV system and PI environment, ensuring system reliability, compliance, and availability while enabling advanced analytics, data integration, and digital manufacturing initiatives.

System Ownership and Compliance

• Serve as System Owner for Emerson DeltaV systems and AVEVA PI System, ensuring reliability, data integrity, and continuous GMP compliance.
• Execute changes to systems under strict change control to optimize performance and maintain validated state.
• Maintain documentation and audit readiness for inspections and regulatory submissions.
• Lead system qualification, validation, and lifecycle management activities.
• Perform system changes under strict GMP change control to optimize performance and maintain validated state
• Lead system lifecycle management in accordance with Amgen’s global standards and corporate programs.
• Conduct periodic reviews (SOPs,audit trail, access management, GMP periodic reviews etc).
• Support data integrity assessments, audit preparation, and inspection readiness activities.
• Ensure system documentation, configuration records, and validation deliverables are up to date and audit ready.

Operations and Service Delivery

• Lead service operations, including SLA negotiation, supplier management, and service performance monitoring.
• Ensure delivery service meets business and compliance requirements while maintaining cost efficiency.
• Oversee system maintenance, OS/application patching, backup, disaster recovery, and business continuity.
• Implement and maintain cybersecurity controls aligned with enterprise security frameworks.
• Drive lifecycle planning and proactive risk management to ensure system stability and scalability.

Technical Expertise and Integration

• Lead or support troubleshooting of system and process issues with cross-functional teams (Automation, Process Engineering, Quality, and Global Platform Team).
• Drive root-cause analysis and implement preventive/corrective actions to sustain reliable operations.
• Ensure stable integration between DeltaV, PI, MES, and other manufacturing systems.
• Administer and maintain AVEVA PI components, including PI Data Archive, Asset Framework (AF), PI Vision, SQL, and interfaces (OPC, EMDVB, MES, etc.).
• Manage system interfaces across the manufacturing technology stack, ensuring accurate and timely data flow.
• Collaborate with site and global teams to ensure system design and architecture align with enterprise data strategy.

Projects and Continuous Improvement

• Lead or support projects involving PI System upgrades, data migration, and new interface implementation.
• Support capital and site projects with data collection, historian integration, and performance visualization.
• Contribute to digital transformation initiatives, including data analytics, IIoT, and machine learning applications.
• Develop and implement strategies to improve system performance, data availability, and user experience.
• Identify and adopt emerging technologies that strengthen Amgen’s digital manufacturing capabilities.

Win

What we expect of you

Basic Qualifications

• Doctorate degree in in Computer Science, Information Systems, Engineering, or Life Sciences OR
• Master’s degree in Computer Science, Information Systems, Engineering, or Life Sciences and 2 years of directly related experience OR
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or Life Sciences and 4 years of directly related experience OR
• Diploma and 8 years of directly related experience
• 10+years of experience supporting manufacturing information systems, ideally in biotechnology or pharmaceutical operations.
• Strong background in DeltaV system design, configuration and administration.Knowledge about PI historian systems, process automation, and data analytics for biotechnology or pharmaceutical operations.
• Experience with virtualization, server administration, and industrial network environments.
• Familiarit with OSIsoft/AVEVA PI System setup, interfaces, and performance optimization.
• Demonstrated ability to translate business requirements into technical solutions that drive operational excellence.
• Knowledge of GAMP 5, ISA-88, and ISA-95 standards.
• Experience defining and measuring system KPIs (availability, reliability, data quality).
• Proven leadership in project execution and vendor or service provider management.
• Experience contributing to digital manufacturing,data analytics, or AI/ML initiatives.
• Independent, self-driven, and collaborative with strong organizational and interpersonal skills.
• In-depth understanding of 21 CFR Part 11 / Annex 11, computer system validation (CSV), and data integrity requirements.
• Experience applying risk-based approaches to computer validation and system lifecycle management.
• Strong knowledge of cyber resilience and implementation of cybersecurity controls for manufacturing systems.
• Excellent communication and presentation skills, capable of engaging with stakeholders across all levels.
• Strong analytical, troubleshooting, and process improvement skills.
• Proven ability to manage multiple projects and priorities in a dynamic environment.
• Emerson DeltaV Administrator Training Course certification.
• Deep knowledge of AVEVA PI System architecture, including PI AF, PI Vision, and interface configuration.
• Preferred completion of AVEVA PI System Administration training or equivalent certification.

• Thrive
• What you can expect of us
• As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being
• Vast opportunities to learn and move up and across our global organization
• Divers and inclusive community of belonging, where teammates are empowered to bring ideas to the table and ac
• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits
• Your selection for this role will be subject to fulfilling the medical requirements of this job scope. If so, you will be informed of the medical check(s) that you may need to undergo. All medical related expenses incurred from this medical check shall be borne by the company.

• Apply now
• for a career that defies imagination
• In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.
• careers.amgen.com
• Equal Opportunity Statement
• Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
• We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.                                                                                                                      

Key Responsibilities

• Perform name screening to identify clients with adverse news or potential compliance concerns.
• Source and review relevant documentation, news articles, and online information to validate client declarations.
• Evaluate customer accounts and transactions to detect potential risks and escalate findings as needed.
• Assist with filing, record-keeping, and other administrative tasks to support the compliance team’s operations.

Qualifications & Experience

• Degree in Finance, Business Admin or related discipline.

• With 2 + years’ experience in compliance, risk management, or business support within the banking or financial services sector
• Excellent analytical and research skills, with the ability to interpret and corroborate information from multiple sources.
• Attention to detail and accuracy in documentation and reporting.
• Proficiency in Microsoft Office Suite and familiarity with compliance tools or screening systems
• Excellent organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Excellent communication skills and ability to work collaboratively with cross-functional teams.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at  cristina.malijan@manpower.com.sg

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy

[Job Order ID:1601513]

Responsibilities:

• Prepare accurate and timely quotations to support sales activities and tender submissions.
• Follow up on sales orders to ensure smooth processing and high levels of customer satisfaction.
• Generate reports and maintain accurate, up-to-date databases for operational tracking and management review.
• Build and maintain positive relationships with customers to support retention and service excellence.
• Prepare documents, presentations, and spreadsheets using Microsoft Office to support sales and marketing activities.
• Collaborate with internal teams to achieve shared objectives and meet operational deliverables.
• Manage administrative tasks with a high level of organisation and attention to detail.
• Support sales and inventory processes using SAP, SAGE, or other ERP systems, where applicable.

Requirements:

• At least 3 years of relevant experience in sales support, order management, or business operations.
• Experience in the scientific or medical equipment, devices, or consumables industry is an added advantage.
• Strong communication skills with proficiency in spoken and written English for liaising with English-speaking clients and stakeholders.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Meticulous, well-organised, and detail-oriented with strong administrative capabilities.
• Positive, proactive attitude with a willingness to learn and grow.
• Familiarity with SAP or other ERP systems is an added advantage.
• Team-oriented individual with the ability to collaborate effectively across departments.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Marcus koo JunJie

EA Personnel Registration Number: R26160924

EA License No.: 07C5771

Position:

• Create, analyse, and document business requirements for surveillance scenarios, alerts, workflows, and escalation processes.
• Support delivery through functional design, data mapping, UAT, scenario testing, and solution validation.
• Facilitate stakeholder and solution design workshops; collaborate with Architecture and Technology to ensure fit-for-purpose solutions.
• Maintain stakeholder engagement, manage requirement sign-off, and support audits, regulatory reviews, and compliance responses with clear documentation.

Skills:

• 5-10 years of financial services BA experience
• Working knowledge of Trade Surveillance, including market abuse monitoring, order/execution behaviour, and cross market surveillance.
• Experience working with Compliance Surveillance teams and supporting alert review and market conduct risk processes.
• Experienced in using business analyst methods such as flow charting, requirements capturing, stakeholder analysis, use cases, brainstorming, solution prototyping, and traceability.
• Has strong interpersonal skills, able to communicate effectively and proactively with external and internal stakeholders.

We regret to inform that only shortlisted candidates will be notified.

EA Reg No: R25157796, Lau Wan Ying

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA Licence No. 10C4544

• Digital insurer with strong finance focus
• Growth in an agile, innovative environment

About Our Client

The employer is a well-established organisation in the insurance industry, known for its commitment to innovation and excellence. It operates with a strong focus on leveraging technology to enhance its services and deliver value to its clients.

Job Description

• Analyse business requirements and translate them into technical specifications for the technology team.
• Collaborate with stakeholders to identify opportunities for process improvements and system enhancements.
• Facilitate workshops and meetings to gather functional and non-functional requirements.
• Prepare detailed documentation, including business cases, workflows, and system designs.
• Support project teams in the development, testing, and implementation phases.
• Work closely with cross-functional teams to ensure alignment and effective communication.
• Assist in identifying and mitigating project risks and issues.
• Provide post-implementation support and drive continuous improvement initiatives.

The Successful Applicant

A successful Business Analyst should have:

• Proven experience in business analysis within the insurance industry or technology sector.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Excellent communication skills to engage with technical and non-technical stakeholders effectively.
• Proficiency in creating detailed documentation, including process maps and technical specifications.
• Knowledge of industry-specific software tools and methodologies.
• A proactive approach to problem-solving and a keen eye for detail.

What's on Offer

• The opportunity to work in a forward-thinking technology department within the insurance industry.
• Exposure to innovative projects and cross-functional collaboration.
• A supportive and professional work environment.

This is a fantastic opportunity for a motivated Business Analyst to contribute to meaningful projects in a temporary capacity. If this sounds like the role for you, we encourage you to apply today

Contact

Meenal Sharma (Lic No: R21103442/ EA no: 18C9065)

Quote job ref

JN-042026-6996654

Phone number

+65 6643 9741

Michael Page International Pte Ltd | Registration No. 199804751N   

Our esteemed client in the IT industry is seeking a Business Analyst to join their dynamic team:

• Employment Type: 1-year renewable contract
• Position: Business Analyst
• Location: Central (Nearest MRT: Clarke Quay / City Hall)
• Working Hours: Monday to Friday, 8.30am to 6pm
• Salary Package: Up to $7,600 + Bonus

Job Responsibilities:

• Drive product outcomes by delivering data-driven insights and recommendations.
• Perform market analysis to identify problem areas and potential opportunities.
• Review existing solutions to uncover gaps, synergies, or areas for improvement.
• Conduct user research and interviews to support problem definition and solution development.
• Establish success metrics, track performance, and develop dashboards for monitoring.
• Analyze post-launch results to identify improvements and optimization opportunities.
• Assess the impact of proposed changes and evaluate resource requirements accordingly.

Job Requirements:

• Minimum a Diploma in Computer Science, Business or related discipline with at least 4 years of relevant working experience.
• Preferably have hands-on experience with configuration in ServiceNow, or be willing to take on hands-on responsibilities involving configuration of SaaS/COTS platforms (e.g., ServiceNow).
• Experience working end-to-end with product or project teams in delivering solutions.
• Able to work independently in a fast-paced environment and manage competing priorities effectively.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

Your qualifications 

• Bachelor's degree in Computer Science or similar field 

• 5 year’s relevant experience 

• Knowledge and experience with .Net application programming, powershell and batch scripting

• Experienced in troubleshooting application issues on Microsoft Windows Server 

• Experience with AIX systems will be advantageous.

• Broad knowledge and solid experience in technology operations 

• Experience of managing or working with large software applications in complex technology environments 

• ITIL experience is preferred

• Knowledge of the financial services industry is preferred

Key responsibilities 

• Manage project and service delivery of requests issued to application developer. 

• Review and ensure services delivered by application developers are in accordance to specifications, and the changes are properly documented and delivered according to established processes.

• Issue ticketing and tracking

• Daily operations of technology platforms, including monitoring and troubleshooting 

• Problem management and user requirements analysis for technology platforms 

Key competencies 

• Development experience with the tools mentioned in the qualifications 

• Operational experience with mission-critical software and experience in delivering technical services 

• Experience working with end-user 

• Good communications skills and the ability to interact professionally with users and vendors.

Key Responsibilities

Stakeholder & Project Management

• Engage business stakeholders, product owners, and technology teams to drive project delivery from planning through execution
• Manage scope, risks, dependencies, and vendor coordination
• Provide clear updates and reporting to senior stakeholders
• Ensure alignment between business expectations and delivery outcomes

Business Analysis & Process Improvement

• Gather, analyze, and translate business requirements into detailed functional specifications
• Assess current credit risk / collections processes and identify improvement opportunities
• Design end-to-end workflows across digital and operational touchpoints
• Develop user stories with sufficient detail for development and estimation
• Ensure consistency and quality of documentation and requirements

Solution Design & Delivery Support

• Collaborate with system analysts, architects, and UI/UX teams on solution design
• Support backlog refinement and sprint planning discussions
• Identify dependencies and ensure readiness across impacted teams
• Incorporate non-functional requirements (e.g., performance, compliance)
• Partner with QA teams to define test scenarios and validate business requirements

Operational & Risk Considerations

• Evaluate operational impacts of changes and support readiness planning
• Monitor and manage risks such as scope creep or misalignment
• Ensure compliance with relevant regulatory and governance standards

Requirements

• 8–10+ years of experience as a Business Analyst within credit risk, lending, or collections domains
• Strong understanding of credit processes (e.g., loans, cards, repayment, delinquency management, risk monitoring)
• Experience in process analysis, workflow design, and business transformation initiatives
• Ability to work with cross-functional teams and translate business needs into technical requirements
• Strong documentation, communication, and stakeholder management skills
• Detail-oriented with strong analytical thinking