Total 2,417 construction manager job vacancies in Business Management / Project / Planning category in The Philippines

About Us 

At NESST Singapore Limited, we are committed to building a sustainable and efficient ecosystem that drives value, innovation, and impact across our operations. As a purpose-driven organization, we seek individuals who are passionate about operational excellence and stakeholder collaboration. If you’re looking to make a meaningful difference while advancing your career, we invite you to be part of our dynamic team.

Role Purpose

NESST’s mandate extends beyond the delivery of its own programmes to shaping the wellbeing of migrant workers and influencing the practices of the wider industry. The Business & Partnership role is the engine of NESST’s growth — building the revenue, business and strategic relationships that sustain and expand its work and extend its reach across the industry.

This is a growth, business development and relationship leadership role. The team sets and drives NESST’s business development strategy, leads from the front to win new business and partners, and holds NESST’s most important external relationships.

Key Responsibilities

1.  Business growth and revenue strategy

•      Own NESST’s business growth strategy and revenue targets, and lead their delivery from the front.

•      Diversify and strengthen NESST’s income base, identifying and opening new markets, channels and commercial opportunities.

•      Translate growth ambitions into clear plans, pipelines and measurable targets for the division.

2.  Sales and business development

•      Build, qualify and convert a healthy pipeline of new business and partnership opportunities.

•      Develop compelling value propositions and pitches; lead negotiations through to close.

•      Drive the full sales cycle from prospecting to deal closure, and grow the value of existing accounts over time.

3.  Relationship building and partnerships

•      Cultivate, win and grow strategic relationships with partners and clients across corporate, non-profit and government sectors.

•      Serve as NESST’s senior relationship-holder for its most significant partners, deepening engagement and renewing support for the long term.

•      Build coalitions that extend NESST’s reach and influence across a wider community of like-minded organisations.

4.  Team leadership and capability

•      Lead, coach and resource the Business Development team, Partnership Lead and supporting staff, and build a high-performing commercial team.

•      Set standards, ways of working and pipeline disciplines; develop capability and succession within a lean team.

5.  Stakeholder engagement and representation

•      Be a confident, credible external and public-facing representative of NESST with partners, clients and industry.

•      Engage the CEO, Board and MOM on growth strategy, opportunities, performance and outcomes.

•      Bring market intelligence and insight to bear on NESST’s positioning and growth priorities.

6.  Integrity and stewardship

•      Pursue growth consistent with NESST’s mission, values and public standing, and in line with NESST’s governance policies and internal controls.

•      Maintain the trust and reputation of NESST in all external dealings, and manage relationships free of real or perceived conflicts of interest.

Requirements

Qualifications and experience

•      A relevant degree, with min 5 years in business development, sales, commercial or partnership roles, including experience in leading a team or function.

•      A strong, demonstrable track record of revenue growth and of winning, negotiating and closing significant deals or partnerships.

•      An established network across relevant sectors, and experience growing income in a mission-driven, public-interest or commercial setting.

Attributes

•      Entrepreneurial, results-driven and self-starting — a hunter who builds relationships and gets deals done.

•      An outstanding communicator, negotiator and networker, credible from the shop floor to the boardroom.

•      Commercially astute, with the judgement to grow revenue while protecting NESST’s mission and standing.

•      A motivating leader able to build and drive ahigh-performing team.

Job Responsibities:

• Manage end-to-end project delivery for WSG and Government/SME projects in accordance with contractual obligations and/or tender requirements.
• Develop and maintain detailed project plans, schedules, and resource plans covering kick off meeting deployment, SIT, UAT, and handover to day 2 phases in accordance to requirements
• Coordinate cross-functional teams (engineering, opco, contractors, and partners) to meet project milestones and delivery timeline
• Track progress against baseline schedules/ Gantt Chart and proactively manage dependencies and constraints.
• Identify project risks and implement mitigation plans to minimise impact to cost, scope, and schedule.
• Coordinate and manage vendors and contractors to ensure delivery meets quality, safety, and contractual requirements.
• Prepare the run book to ensure smooth transition to Day 2 or maintenance phase
• Provide weekly/ad hoc project status updates, dashboards, and milestone reports for stakeholders
• Manage contractors during installation of services to ensure the installation works are completed well within stipulated timelines and comply with pre-determined technical specifications and ensure contractors compliance with site safety requirements, including PPE, permits, and site access protocols.
• Any Ad-hoc task assigned

SDM

• Oversee end-to-end service delivery for assigned projects, ensuring services are delivered in accordance with contract terms, KPIs, and SLAs.
• Manage project issues, escalations, and root cause analysis in a structured and auditable manner and maintain strong working relationships with stakeholders
• Control scope changes through formal change requests, impact assessments, and approvals
• Maintain accurate project cadence documentation including meeting minutes, risk logs, issue logs, and change records on weekly/monthly basis
• Prepare documentation for audits, inspections, and governance reviews.
• Ensure deliverables meet acceptance criteria prior to take over to support service delivery.
• Recommend improvements to project delivery processes, tools, and templates.
• Monitor service performance and implement corrective actions to address service gaps or operational risks.
• Any Ad-hoc task assigned

Job Requirements

• Degree in Computing Science/Engineering, Information Technology/Business
• PMP certification would be an added advantage
• Minimum 4 years of project management experience
• Good knowledge of cabling infrastructure, internet networks, routers and switches
• Excellent interpersonal, presentation and project management skills
• Able to work independently with minimal supervision

Job Summary

Lead project planning and execution to deliver quality outcomes on time while managing budgets, safety compliance, and client relations. Drive tender processes, contract management, and company initiatives to secure new jobs and foster team development.

Responsibilities

• Plan and execute projects to meet or exceed quality and timeframe performance indicators
• Ensure project compliance with safety policies and redesign workflows to mitigate risks
• Serve as main liaison between project teams, clients, consultants, and authorities
• Assess staffing needs and allocate resources effectively across project phases
• Manage project budgets to achieve and surpass target profit margins
• Implement contract and claim management to increase contractual margins and protect company liability
• Independently formulate awards strategies to support business growth
• Lead tender processes and provide technical inputs to secure new contracts
• Champion company initiatives in technology adoption, innovation, and pre-casting
• Identify and develop potential staff for succession planning

Preferred competencies and qualifications

• Experience working on A&A, NRP, and R&R projects
• Experience liaising with Town Council and other authorities
• Demonstrated leadership and organizational skills in project environments
• Ability to work independently with a hands-on approach
• Proficiency in Master Programme, Microsoft Word, PowerPoint, and Excel

Other Information

Benefits:

• Health insurance
• Professional development

• Job Type: Full-time

The Project Manager manages all aspects of the construction site, from site preparations to build-out to handover

- Oversee construction projects from beginning to end

- Manage the budget and estimate costs

- Collaborate with subcontractors, engineers, architects and key team members of the project team

- Allocate and manage resources to ensure that they are available when they are needed throughout the construction projects

- Conduct site checks to monitor progress and quality standards

· Plan, design and direct construction activities, to ensure safe and timely delivery and completion of development works.

· Present management reports pertaining to progress of projects, personnel performance and problems encountered and appropriate and effective solutions

· Cover site activities and documents, and timely report to management

Requirements

· Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Quantity Survey, Architecture or equivalent.

· At least 10 Year(s) of working experience in the related field is required for this position.

· Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.

· Experienced in Structural and Architecture works will be preferred

· Good Pay + Good allowance + Good Bonus

· Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description

• Industry/ Organization Type: Telecommunications
• Position Title: Project Manager (Construction)
• Working Location: Central
• Working Hours: 5 days (Mon to Fri 9AM – 5.30PM)
• Salary Package: Basic Salary up to $9,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Develop and implement productivity enhancement strategies in alignment with company goals.
• Lead initiatives to improve efficiency, reduce costs, and optimize resources in construction projects
• Work closely with site managers, engineers, and contractors to ensure smooth project execution
• Ensure compliance with BCA (Building and Construction Authority) regulations and productivity frameworks
• Monitor construction progress and identify potential bottlenecks or inefficiencies
• Analyze workflow processes and recommend cost-saving measures without compromising quality and safety.
• Work with contractors, architects, and project managers to align productivity goals with project requirements
• Implement cost-reduction measures through efficient planning and execution.
• Identify potential risks in construction projects and develop mitigation strategies
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Bachelor’s Degree in Civil Engineering, Construction Management, or related fields.
• Minimum 5+ years of experience in construction management, project leadership, or productivity enhancement
• Candidates who possess a Specialist Diploma in Construction Productivity (SDCP) are largely advantageous
• Familiarity with BCA productivity frameworks and construction technologies

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74148 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Lead and manage NPI to HVM projects, ensuring successful delivery within scope, schedule, budget, and quality requirements.

• Develop and maintain project plans, timelines, resource allocation, and risk mitigation strategies.

• Act as the primary liaison between customers, internal stakeholders, suppliers, and cross-functional teams.

• Drive cross-functional coordination across Engineering, Manufacturing, Quality, Supply Chain, and Operations to achieve project objectives.

• Monitor project performance, identify risks and issues, and implement corrective actions to ensure project success.

• Support manufacturing readiness, product ramp-up, and transition into high-volume production.

• Prepare and present project status updates, KPIs, and executive reports to management and customers.

• Ensure compliance with company policies, quality standards, customer requirements, and regulatory guidelines.

• Support the COO in tracking strategic initiatives, operational priorities, and business performance metrics.

• Coordinate cross-functional action plans, management reviews, and follow-up activities to ensure timely execution of business objectives.

• Perform other project management and operational support duties as assigned by the COO.

Job Role:

A competent and driven Project Manager to support the successful execution of the Toa Payoh Integrated Development project.

The incumbent will play a key role in overseeing project planning, coordination, and delivery, ensuring the project is completed on time, within budget, and in accordance with quality, safety, and regulatory standards. To take charge of ISH & AQC superstructural construction and finishing works. Control of offsite fabrication & delivery of structure elements.

This role requires strong leadership, stakeholder management, and technical expertise in large-scale integrated or mixed-use developments.

He/She reports to the Senior Project Manager / Project Director / Senior Project Director and is stationed at the project site, with occasional visits to HQ for meetings.

Job Description:

Project Planning & Execution & Operation

• Lead the overall planning, scheduling, operation and execution of the project lifecycle from inception to completion.
• Monitor project progress against established timelines, budgets, and performance targets.
• Develop and maintain construction programmes, resource plans, and work schedules.
• Identify potential risks and implement mitigation strategies to ensure minimal disruption.

Contract & Cost Management

• Assist in the management of project budgets, cost control, and financial reporting.
• Review and administer contracts, including main contracts, subcontracts, and consultancy agreements.
• Evaluate orders, claims, and progress payments with consultants and contractors.
• Ensure compliance with contractual obligations and company policies.

Stakeholder Coordination

• Coordinate effectively with clients, consultants, contractors, subcontractors, and authorities.
• Serve as a key point of contact to ensure smooth communication and resolution of project issues.
• Attend and lead project meetings, including progress, coordination, and technical discussions.
• Liaise with relevant government agencies to ensure compliance with regulatory requirements.

Technical & Design Management

• Review design drawings, specifications, and technical submissions for compliance and constructability.
• Work closely with design consultants to resolve design issues and optimize buildability.
• Ensure integration of multiple components typical of an integrated development (e.g., residential, retail, commercial, transport interfaces where applicable).

Quality, Safety & Compliance

• Ensure all works comply with Singapore’s building regulations, codes, and standards (e.g., BCA, MOM, SCDF requirements).
• Promote and enforce strict adherence to Workplace Safety & Health (WSH) standards.
• Monitor quality assurance and quality control processes throughout the project lifecycle.
• Conduct site inspections and audits to ensure compliance with specifications and safety requirements.

Team Leadership & Reporting

• Support or lead project teams, including site engineers and coordinators.
• Provide guidance, mentorship, and performance management to junior staff.
• Prepare and present regular project reports to senior management and stakeholders.
• Drive a collaborative and high-performance working environment.

Job Requirements:

Qualifications

• Degree in Civil Engineering, Construction Management, Architecture, or related discipline.
• Professional certifications (e.g., PE, PMP) are advantageous for Project Manager level.

Experience

• Minimum 10 years of experience, with proven track record in managing large-scale projects.
• Prior experience in integrated developments, mixed-use projects, or large public sector projects will be highly advantageous.
• Experience working with main contractors or developers in Singapore is preferred.

Technical Competencies

• Strong knowledge of construction methodologies, authority submission processes, and local regulations.
• Proficiency in project management tools (e.g., Primavera P6, MS Project).
• Familiarity with BIM processes and digital construction workflows is an advantage.

Soft Skills

• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple stakeholders and work under pressure in a fast-paced environment.
• Detail-oriented with strong organizational capabilities.

Key Success Factors

• Ability to deliver project milestones within tight timelines and budget constraints.
• Strong stakeholder engagement and conflict resolution skills.
• Commitment to quality, safety, and sustainability standards.
• Proactive approach to identifying challenges and driving solutions.

1. Sales Development

• Identify and approach potential clients within assignedterritories or market segment.

• Prepare and present comprehensive service proposals andquotations

• Respond to tenders and requests for quotations withinrequired time frames

• Negotiate contract terms within company guidelines

2. Client Relationship Management

• Conduct site surveys to assess client requirements

• Build and maintain positive relationships with prospectiveand existing clients

• Address client inquiries and concerns promptly andprofessionally

• Collaborate with operations team to ensure smoothcompletion of contracts

• Collect client feedback and communicate to relevantdepartments

• May require occasional evening work for client meetings

3. Market Research & Analysis

• Monitor market trends and competitor activities

• Identify new market opportunities and potential serviceofferings

• Gather intelligence on pricing trends and customerpreferences

• Contribute to the development of sales strategies andapproaches

4. Administrative Duties

• Maintain accurate records in the company’s system

• Prepare weekly and monthly sales activity reports

• Document client requirements and contract specifications

• Manage sales-related documentation and filing systems

5. Key Account Management

• Personally manage relationships with major clients and keyaccounts

• Develop account growth strategies for existing clients

• Oversee contract negotiations for agreements

• Resolve complex client issues and ensure serviceexcellence

• Coordinate cross-departmental efforts for key accounts

6. Strategic Planning & Reporting

• Contribute to the company's strategic planning process

• Provide regular reports to senior management on salesperformance

• Analyse competitive landscape and provide strategicinsights

• Represent the company at industry events and networkingforums

This role requires candidates with relevant experience in interior fit-out, renovation, construction, design and build, or related project coordination work. Candidates must be familiar with site coordination, renovation workflow, and working with contractors or project teams.

This is a full-time role with a flexible working arrangement. It is not a typical desk-bound 9–6 office role, and the successful candidate should be comfortable attending site visits, coordinating project matters, and following up on project progress when required.

Key Responsibilities

• Review design drawings and provide technical input where required

• Coordinate between design, project, site teams, contractors, and clients

• Participate in project discussions, planning, and documentation

• Attend site visits when required, depending on project stage

• Update clients on site progress and project matters

• Monitor project timelines, site progress, and handover schedules

• Support project follow-up to ensure works are completed smoothly and on time

• Assist with resolving coordination issues during the project process

Requirements

• Minimum Diploma in Interior Design, Building, Construction, M&E, Project Management, or a related field

• Relevant industry experience in interior fit-out, renovation, construction, design and build, or related project coordination is required

• 1–3 years of relevant experience preferred

• Basic understanding of construction detailing, site coordination, and renovation workflow

• Familiarity with Singapore renovation or fit-out practices will be an advantage

• Able to read or review design drawings and understand project/site requirements

• Able to communicate in both English and Chinese to liaise with clients, contractors, and site teams

• Possess a valid Class 3 driving licence

• Willing to travel around Singapore for site visits and project coordination

• Candidates must be legally eligible to work in Singapore. No work pass sponsorship is available.
  

Working Arrangement

• Flexible working environment

• Full-time role with a non-traditional working structure

• Suitable for candidates seeking better work-life balance while remaining involved in real project work

What Will You Be Offered

• Full CPF contribution

• Flexible working structure

• Growth opportunities with a developing company

Interested candidates may submit their application. We will review your profile and contact shortlisted candidates for further discussion and next steps.

Alternatively, you may send your resume to: connect@people-connects.com

We regret that only shortlisted candidates will be notified.

People Connects Pte Ltd | EA Licence No. 25C3002 | Lim Liang (Jason) | CEI Reg. No.: R2157225

JOB SUMMARY

Managing project site progress and matters

DUTIES AND RESPONSIBILITIES

The Project Manager duties and responsibilities are as follows:

• To lead the site construction team in ensuring smooth execution of work
• Responsible for daily execution of work at site, according to schedule
• To supervise and guide subordinates on checking of work to meet the material and workmanship requirements
• To plan ahead of schedule so that site problems can be resolved before they have impact on cost, overall schedule and quality
• To chair WSH committee and attend site meetings
• To ensure that all problems and requirement of customer are being attended.
• To ensure his subordinates are observing Company’s Policies
• To review and approve plant/material requisition
• Responsible for the authorization of site purchases and rental
• To carry out any assignments which may be given from time to time by the Management
• To administer changes to the contract with the contracts department
• Follow up on customer complaints. Identify and assess any foreseeable risk arising from the workplace or work processes, minimize environmental impact associated with the construction activities
• Take reasonably practical measures to eliminate any foreseeable risk to any person who is at the workplace
• Ensure safe work procedures and environmental control measures are implemented at the work site
• Ensure full compliance of MOM safety rules and conduct periodic safety inspections on safety performance of all subcontractors
• Active participation in conducting Risk Assessment
• Ensure briefing/re-briefing of RA to workers by supervisor
• Authorized to stop work at any time for any unsafe work
• Review and revised RA
• Implement necessary control measures to mitigate the unsafe work and to prevent recurrence
• Other duties as assigned by the Director
• Minimum 5 years working experience as Project Manager, Degree holder

· Lead, manage and oversee the overall construction project management.

· Monitor and manage project schedules, budgets, and resources.

· Ensure compliance with safety regulations and project quality standards.

· Support and prepare technical proposal for tender team.

· Provide leadership and guidance to the construction team.

· Prepare progress reports and updates for senior management.

· Continuously evaluate and improve construction processes and procedures.

· Degree or diploma in Civil Engineering or equivalent.

· At least 4 – 6 years of experience in building project management

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers
Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

At Funding Societies, our HR team is known as the People Experience (Px) team, reflecting our commitment to putting people at the heart of everything we do.

We are looking for a highly driven and people focused Regional People Experience Business Advisory Manager / Senior Manager to act as a trusted business advisor across the region (including but not limited to Indonesia, Vietnam, Singapore, Thailand, Malaysia). In this role, you will work closely with business leaders to develop and implement people strategies that support organizational goals, enhance employee experience, and foster a high performance culture.

You'll bring a strong strategic mindset, deep understanding of the SEA employment landscape, and a collaborative approach to navigate complex people challenges and drive meaningful impact.

What You Will Do:

Business Partnering

• Serve as a strategic business advisor to business leaders in local market, providing guidance on people related matters
• Partner with leadership to understand business objectives and translate them into effective people strategies
• Coach and advise managers on performance management, employee development, and team effectiveness
• Drive talent management initiatives including succession planning and workforce planning for the local market
• Lead and facilitate organizational design discussions to support business growth

Employee Relations & Culture

• Act as a trusted advisor to employees, handling grievances, disciplinary matters, and conflict resolution in compliance with local employment law
• Champion company culture and values, driving engagement initiatives and ensuring a positive employee experience
• Conduct stay interviews, pulse checks, and exit interviews to surface insights and drive retention strategies
• Support DEI initiatives and ensure an inclusive workplace environment

Talent & Performance

• Drive end to end performance management cycles, including goal setting, mid year reviews, and year end evaluations
• Identify talent gaps and collaborate with L&D to develop targeted learning and development plans
• Support compensation benchmarking and rewards reviews in partnership with the Total Rewards team

Project Management

• Px Initiatives: Lead or support Px projects related to process improvement, automation, employee engagement and strategic initiatives
• Change Management: Manage Px aspects of organizational changes, including communication, training, and transition support
• Stakeholder Collaboration: Work closely with cross functional teams to ensure successful project outcomes and alignment with business objectives
• Fulfill any other tasks as reasonably instructed to assist in the business's growth and progress

Who You Really Are:

Your thinking matters more than your title or tenure. That said, a few things are non negotiable:

• Execution is your default mode. You get energy from making things work. You earn the right to shape strategy by delivering first.
• You clarify before you build. Every process gets the same treatment: what is this solving, and is it still worth solving? You adapt to context rather than reaching for a playbook.
• You are comfortable with hard conversations. You have guided teams through change and do not avoid the moments that require directness.
• You have built something real in a fast moving environment, whether at a startup, a scaling tech company, or equivalent across SEA.
• You are hands on with AI, not just aware of it. You want to be personally capable, not just directionally supportive.
• Impact is personal for you. Shaping how people are hired, developed, and supported across a multi country organisation genuinely drives you.

We are open to candidates outside the traditional Px or HR path, provided you have the operational depth and the hunger to build something that lasts.

What We Are Looking For:

• Proven experience in People Operations with strong knowledge of employment law across SEA markets 
• Experience working in a sizeable and fast paced environment with a multi cultural, multi country workforce
• Demonstrated experience managing employee lifecycle, payroll administration, and/or HRIS at a regional level
• Thorough and up to date working knowledge of local labour laws and taxation across relevant markets
• Highly analytical, possessing excellent written and verbal communication skills, strong organizational skills, proactive, and the ability to prioritize and complete work in a timely and accurate manner independently
• Demonstrated critical thinking skills and ability to assess issues from multiple angles to problem-solve effectively
• Proficiency in Microsoft Office and Google Workspace (Gmail, Google Sheets, Google Drive etc.)

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their backs for their loved ones too.
• Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching.
• Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Interested to know more about us? Learn about our Stories here.

As part of the Customer Experience & Services, Digital Services Planning Team, you play a crucial role in enhancing the customer journey and digital services offered by TADM. This position requires good understanding of digital tools and communication channels, user experience optimisation, developing communications strategies to reduce barriers of customers using our eServices, and collaboration with cross-functional teams to ensure a seamless and user-centric experience for individuals seeking employment dispute resolution services at TADM.

Our key digital touchpoints include our 1) website and 2) integrated system that covers the end-to-end dispute resolution journey from i) chatbot to ii) claim filing and iii) e-Negotiation and/or e-Mediation.

System Management: Maintain and enhance our integrated system. This includes the iterative process of review, refinement and update of existing infrastructure and databases as well as design, testing and implementation of new developments.

Performance Monitoring: Report monthly customer satisfaction ratings and feedback. Monitor key performance indicators (KPIs) related to the customer journey and digital services, making data-driven adjustments to meet performance goals.

Data Analysis and Insights: Utilise data analytics tools to observe trends and gather insights on user behaviour preferences, identifying pain points and opportunities for improvement. Translate data findings into actionable improvements to enhance the customer experience and optimise digital service delivery to deliver exceptional customer experience.

Digital Customer Journey Development and Migration: Contribute to the development and execution of the organisation’s digital strategy, aligning it with customer experience goals and organisational standards.

Job Requirements

• Tertiary education in Business, Information Technology or a related field is an advantage.
• Proficiency or experience in digital service planning, user experience, or customer journey analysis is preferred.
• Familiarity with government service standards and employment dispute resolution processes is preferred.
• Strong analytical skills and proficiency in data analytics tools.
• Strong problem-solving capability with the ability to grasp business issues and technical problems; and provide sound and logical solutions.
• Must possess a customer-centric mindset and able to multitask and work under pressure.
• Independent and strong team player with excellent communication and collaboration skills.

Please submit your application at our Career portal - https://careers.tal.sg/job/Manager-Assistant-Manager%2C-Digital-Services-Planning/341-en_GB/

M&E Assistant Project Engineer
Salary: $3000 - $5000
Working days: 5.5 days (Mon - Sat)
Working time: 8AM - 5PM (Mon-Fri) ; 8AM - 12PM (Sat)
Location: Clementi

Job Responsibilities:

• Prepare & submission for product catalogue/technical data, shop drawing, method of statements and O&M to client.
• Provide simple daily reports of work status and reported to management.
• Responsible for all site matters and all documentation for sites assign.
• Ensure site work on schedule and according to the scope of contract.
• To resolve conflicts and attend site meeting.
• Participate in all testing & commissioning with sub-contractors/main – contractor & consultant.
• Conduct training to client before project handing over.
• To assist with any other tasks as assigned by the management.

Requirement:

• Min diploma in Mechanical Engineering. 
• Working Experience in Construction line at least 1-2 years. 
• Knowledge in ACMV advantage (Air-Conditioning, Refrigeration, Ventilation Works).