The chief cook creates and implements menus, manages the kitchen budget, and orders supplies. And also train and supervise the kitchen staff, including sous chefs, line cooks, and dishwashers.

Chief Cook Duties and Responsibilities

• The chief cook is responsible for creating and implementing the restaurant’s menu. They must consider customers’ preferences and dietary restrictions, as well as the availability of ingredients.

• The chief cook is responsible for managing the daily operations of the kitchen, including scheduling staff, ordering supplies, and managing the kitchen budget.

• The chief cook is responsible for training and supervising the kitchen staff, including sous chefs, line cooks, and dishwashers. They must ensure that all staff members are properly trained and adhere to food safety and sanitation guidelines.

• coordinating with other departments, such as front-of-house staff and management, for ensuring that the kitchen runs smoothly and that customer needs are met.

• The chief cook is expected to stay current with trends and new techniques in the culinary industry. This can be done by attending culinary classes, and workshops, and researching new recipes and equipment.

Chief Cook Job Requirements

• Chief cooks must have extensive training in all aspects of food preparation, including cooking techniques, kitchen management, and food safety and sanitation.

• Many aspiring chief cooks start as a line or apprentice chefs and work their way up the kitchen hierarchy.

• Most chief cooks have several years of experience working in a professional kitchen. They must have experience working in different kitchen positions and have a proven track record of success as a chef.

• Strong leadership and management skills, excellent communication and interpersonal skills, and the ability to work well under pressure and meet deadlines are also important for a chief cook.

Responsibilities

· Identifying new business opportunities-with "Go to Market Strategies" and Solution Selling+Execution

· More market share and keys accounts; Wallet Share Growth for existing clients; Increase share of wallet within the strategic clients

· Responsible for the full spectrum of Staffing Business - Sales and Delivery

· Client management and escalation control by addressing client satisfaction issues promptly

· Team management; Managing and supervising the performance of team members and assisting them to achieve their targets and resolve issues; stable team and achievement driven

· Conducting in-depth data analyses using traditional and advanced methods

· Responsible for exploring and developing new businesses across verticals/geographies

· Interacting with Q-level, CMs, Directors etc. getting immediate opportunities and schedule meetings.

· Provide support to the top management with respect to strategic decision-making and advice on important organizational issues to improve the performance

· Provide support, guide and coach managers in performance management, training needs definition, identification and fostering of high-potentials, succession and career path planning and conduct local talent reviews

· Signing contracts and establishing operations independently with the Fortune 500 companies

· Measuring market risk like growing competition

· Sales and Delivery responsibility and execution along with Program Accountability for the business

· Sales, Delivery and overall operations efficiency

· Have to be instrumental in dealing with the clients and streamlining collection process

· Reaching business targets in terms of clients acquired and MSA signed

· Driving results and efficiency through existing and new client management

· Business Accounts and Delivery Management

· Retention of existing client and acquiring new businesses

Skills/ Qualifications

· At least 15 years experience in driving revenue and key account management, with experience in client and talent acquisition

· Extensive experience in General and IT Staffing recruitment; Experience in the recruitment of both business positions and back office positions

· Extensive experience in opening new markets and operations management including driving Client-Sat, compliance and good governance practices; Should have sales experience in IT industry/BFSI industry predominantly in Staffing business

· Must be involved planning and implementing best practices on sales, delivery, marketing, and business initiatives to support corporate objectives

· High level skills in MS office (Word, Excel, PowerPoint) and SharePoints and Drives

· Able to do the job independently; Should be Self-driven and motivated to achieve success

· Excellent leadership attributes, strong coordination skill with ability to influence seamlessly

· Excellent communication skills and the ability to effectively influence all levels of people in the organization.

· Ability to think critically and multitask with a sense of future prediction; Must have excellent communication and inter-personal skills

· Must plays a critical role in creating leadership, strategic client partnerships and profitability improvement

This is in partnership with the Employment andEmployability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employersseeking employment and employability solutions. e2i serves as a bridge betweenworkers and employers, connecting with workers to offer job security throughjob-matching, career guidance and skills upgrading services, and partneringemployers to address their manpower needs through recruitment, training, andjob redesign solutions. e2i is a tripartite initiative of the National TradesUnion Congress set up to support nation-wide manpower and skills upgradinginitiatives. By applying for this role, you consent to Quesscorp Singapore’sPDPA and e2i’s PDPA.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore(quesscorp.sg)

About Us

YCP SG is partof YCP Group, an Asia-focused professional consulting firm providing advisoryservices that help multinational and local companies succeed across AsiaPacific and beyond. Founded in 2011, YCP Group offers consulting servicesacross key business areas, including Management Services and ProfessionalSolutions, addressing dynamic business needs in areas such as advisory, PMO,M&A, digital transformation, marketing, and supply chain management. YCPHoldings (Global) Limited serves as the Group's controlling function inSingapore, which also operates as the Group's headquarters.

Within YCP SG,the Interactive Solutions Division ("ISD") supports clients throughan integrated combination of strategic advisory, market intelligence, marketingsolutions, and execution support. ISD works across both B2B and B2C domains andhelps clients address business goals such as lead generation, new customeracquisition, sales growth, brand awareness enhancement, marketing ROIoptimization, and operational efficiency improvement.

Our supportspans areas such as marketing strategy, market research, competitor analysis,branding, pricing, customer insight development, digital marketing, CRM,content and media planning, creative / production support, and B2B salesenablement. By combining strategic thinking with practical executioncapabilities, ISD delivers solutions tailored to client needs across multiplemarkets.

Job Description

As a Directorin the Singapore office, you will lead cross-border consulting and solution projects within the Interactive Solutions Division, with a strong focus onJapanese clients and regional growth initiatives. Within YCP SG’s ISD business,Japanese clients have consistently accounted for more than 70% of revenue, andthe segment continues to present significant room for further growth. You willwork closely with senior client stakeholders to shape business and marketingstrategies, deliver high-quality market intelligence, and develop practicalrecommendations that support measurable commercial outcomes.

This rolerequires deep experience across both B2B and B2C marketing-related engagements,including strategy development, market research, competitor analysis, anddigital marketing. You will be expected to lead multi-country projects, managemultinational teams, and ensure the quality of problem-solving, analysis, andclient deliverables across markets.

You will alsoplay a key commercial leadership role by originating and expanding businessopportunities, especially with Japanese companies. As a senior representativeof the firm, you will build trusted client relationships, contribute toproposals and pitches, and help position YCP externally through thoughtleadership activities such as seminars, speaking engagements, and othermarket-facing initiatives.

The role coversprojects across Southeast Asia, Japan, and other international marketsincluding East Asia, the Middle East, Europe, and the US. Strong familiaritywith Southeast Asian business environments and cultural contexts will be highlyvaluable.

Key Responsibilities

·      Lead cross-border projects inmarketing strategy, market research, competitor intelligence, and growthstrategy for both B2B and B2C clients.

·      Manage client relationships andfacilitate senior-level discussions with executives and decision-makers.

·      Structure project approaches,guide analyses, and ensure high-quality, client-ready outputs.

·      Lead and mentor multiculturalteams across multiple countries and workstreams.

·      Oversee research design,stakeholder interviews, market analysis, and strategic synthesis.

·      Develop proposals and drivebusiness development with a strong focus on Japanese accounts.

·      Contribute to external thought leadership activities, including seminars, industry events, and market-facingcontent.

·      Support the continueddevelopment of ISD capabilities across strategy, marketing, digital, andcommercial excellence.

Requirements

·      Bachelor's or Master's degreefrom a reputable university.

·      Significant professionalexperience in consulting, corporate strategy, marketing strategy, or marketresearch, with substantial experience at senior project leadership level.

·      Strong track record in both B2Band B2C engagements, especially in marketing strategy development, marketresearch, competitor analysis, and go-to-market / growth strategy.

·      Proven experience leadingmulti-country projects and managing multinational teams across diverse culturaland business environments.

·      Hands-on project experienceacross Japan and Southeast Asia; additional exposure to East Asia, the MiddleEast, Europe, and/or the US would be highly valued.

·      Strong business developmentcapability, with a demonstrated track record of developing and expanding clientrelationships, especially with Japanese companies.

·      Excellent communication andstakeholder management skills, with the ability to engage senior executives andlead strategic discussions confidently.

·      Native or near-native Japanesecommunication ability, together with strong business English proficiency, asthis role requires leading complex discussions, presentations, and writtendeliverables for Japanese-speaking client stakeholders, including stakeholderswith limited English proficiency.

·      Deep familiarity with SoutheastAsian business culture and market context; substantial living and/or workingexperience in Singapore and at least one other Southeast Asian market would bean advantage.

·      Proficiency in one or moreSoutheast Asian local languages would be an advantage.

·      Proven leadership capabilitywith strong ownership of project delivery, team development, and client impact.

·      Experience in externalrepresentation, such as speaking at seminars, industry events, or publishingthought leadership content, would be an advantage.

·      Prior industry experience inservices and/or consumer goods would be a plus.

·      Strong analytical,problem-solving, and synthesis skills, combining quantitative and qualitativeperspectives.

·      Ability to coach, mentor, anddevelop junior team members.

·      Results-oriented, proactive,and able to work independently in a fast-paced environment.

We are seeking a visionary and highly experienced Academic Director to lead the strategic development and execution of our Cambridge Assessment International Education programs. The primary objective of this role is to spearhead the product and course development for our Cambridge A-Level and IGCSE (O-Level) offerings.

Crucially, the successful candidate will design these academic products with a targeted strategic focus: to attract, enroll, and successfully integrate students from the Chinese market into our Singapore campus. You will bridge the gap between the Chinese educational landscape and the British curriculum, ensuring our programs are highly appealing to Chinese parents and tailored to ensure the academic success of their children.

Key Responsibilities

1. Curriculum & Product Development (A-Level & IGCSE)

• Spearhead A-Level Development: Design, structure, and launch a comprehensive and competitive Cambridge A-Level program, selecting subject combinations that maximize university placement for international students.
• Drive IGCSE/O-Level Development: Develop robust IGCSE course frameworks that serve as a seamless foundational stepping-stone toward the A-Level program.
• Educational Product Strategy: Treat the curricula as premium educational "products." Continuously evaluate and enhance course offerings, syllabi, and supplementary materials to ensure they stand out in a highly competitive international education market.
• Compliance & Standards: Ensure all courses strictly adhere to the standards, requirements, and assessment protocols set by Cambridge Assessment International Education.

2. Strategic Focus: The Chinese Market

• Tailored Academic Integration: Design bridging programs (e.g., Intensive English, Academic Transition courses) specifically engineered to help students from China transition smoothly into an English-medium Cambridge curriculum.
• Market Alignment: Collaborate closely with the International Marketing and Admissions teams to create academic narratives and selling points that strongly resonate with Chinese parents and educational agents.
• Cultural Competence: Incorporate support systems within the academic framework that address the specific pedagogical needs and study habits of students transitioning from the Chinese education system.
• Stakeholder Engagement: Act as the academic face of the college in webinars, seminars, and recruitment events targeting the Chinese market.

3. Academic Leadership & Management

Faculty Recruitment & Training: Hire, train, and mentor a team of high-caliber subject teachers. Conduct professional development workshops focused on teaching international students.
Quality Assurance: Establish rigorous academic KPIs, monitor teaching quality through regular observations, and implement continuous improvement plans.
Student Success: Oversee student assessment strategies, track academic progress, and implement intervention programs to guarantee high pass rates and top-tier university admissions.

Qualifications & Requirements
Education: Master’s degree or higher in Education, Educational Leadership, Curriculum Design, or a related field.

Experience:

Minimum of 7-10 years of experience in academic leadership or educational product development.

Extensive, hands-on experience with the Cambridge IGCSE and A-Level curricula is mandatory.

Proven track record of successfully developing and launching academic programs from the ground up.

Market Knowledge: Deep understanding of the Chinese education system, the psychology of Chinese international students, and what drives decision-making for Chinese parents sending their children abroad.

Language Skills: Bilingual proficiency in English and Mandarin is highly preferred, as the role requires frequent communication with Chinese stakeholders, parents, and marketing partners.

Location: Must be willing to be based in Singapore, with occasional travel to China for recruitment and partnership building.

Strategic & Operational Leadership

• Partner with senior leadership to execute organisational strategy and growth initiatives
• Translate business goals into clear operational plans, KPIs, and execution frameworks
• Drive operational efficiency, scalability, and service quality

Group Operations Management

• Oversee core operational functions including admissions, student services, corporate services, compliance, and internal systems
• Establish, standardise, and continuously improve operating procedures (SOPs)
• Support operational improvements across education programmes and services

Governance, Risk & Compliance

• Ensure compliance with applicable regulatory and quality assurance frameworks
• Oversee risk management, internal controls, and governance processes
• Support management reporting and policy implementation

People & Culture Leadership

• Lead, mentor, and develop a high-performing management team
• Foster a professional, accountable, and performance-driven culture
• Support workforce planning, leadership development, and succession planning

Stakeholder Engagement

• Manage relationships with institutional partners and key external stakeholders
• Represent the organisation in senior-level discussions and partnerships
• Strengthen organisational reputation and service delivery standards

Cross-Border & Multi-Entity Operations

• Support operations across multiple business units and geographies
• Ensure alignment, communication, and governance across teams

Requirements:

• Bachelor’s degree or higher in a relevant discipline (e.g. Business, Management, Education, or related fields)
• Experience within education, international education services, or related professional services
• Proven track record in managing complex, multi-function operations
• Strong capability in building systems, improving processes, and scaling organisations
• Excellent leadership, stakeholder management, and decision-making skills
• Strong communication skills and a hands-on leadership approach

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Lead design review and implementation of LT/HV electrical systems and switchgear

• Review Single Line Diagrams (SLD), load calculations and protection coordination

• Coordinate with clients, consultants, subcontractors and internal stakeholders

• Oversee installation, testing and commissioning activities

• Ensure compliance with Singapore standards (EMA, SS, IEC) and project requirements

• Support technical evaluation of equipment, vendors and subcontractors

• Mentor junior engineers and support capability development

Requirements

• Degree in Electrical Engineering or equivalent

• Minimum 6–10 years of relevant experience in M&E / construction projects

• Strong hands-on experience in LT, HV systems and switchgear

• Familiar with testing and commissioning processes

Preferred Qualifications

• Licensed Electrical Worker (LEW) or Professional Engineer (PE) certification

• Experience in infrastructure / MRT / LTA projects

• Familiarity with AutoCAD, BIM or electrical analysis tools (e.g. ETAP)

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Position Objective

• As a member of the School Senior Leadership Team, the Head of Parent Experience (PX) provides single-point leadership for how families experience communication, engagement, and day-to-day interactions with the school.

• The role ensures that communication is clear, coordinated, and confidence-building, and that parent engagement is intentional rather than reactive.

• Working closely with academic and operational leaders, the role strengthens parent trust, belonging, and advocacy across the lifecycle, recognising that sustained retention and positive word-of-mouth are outcomes of consistently strong parent experience, not standalone initiatives.

• The role also defines and monitors parent-facing operational standards (e.g., responsiveness, clarity, service discipline) to ensure the lived experience matches the school’s ambition.

Responsibilities

Parent Experience Leadership

• Provide end-to-end oversight of the parent experience environment across communication, engagement, and service interactions.

• Define clear parent experience priorities aligned to school strategy and to regional Parent Experience frameworks.

• Establish and monitor parent-facing operational standards (e.g., communication Service Level Agreements (SLA), issue resolution discipline, front-facing service quality).

• Regularly “walk the parent experience” to identify friction points and confidence gaps to be addressed.

• Surface risks to parent trust and advise leadership on mitigation.

Strategic Communications

• Lead communications team on school-wide parent communications to ensure clarity, consistency, sequencing, and alignment. Do so by building frameworks, process and governance systems for the team to execute on, for greater PX.

• Provide strategic guidance to leadership on messaging and tone, particularly for sensitive or complex matters.

• Lead school-level crisis communications, ensuring timely, clear, and confidence-building messaging aligned with regional brand and escalation protocols.

• Ensure all school communications adhere to guidelines, tone of voice standards, and narrative frameworks.

• Maintain alignment with regional communications sequencing and experience discipline frameworks

Parent & Community Engagement

• Adopt and embed agreed regional Parent Experience frameworks.

• Oversee key community-facing workstreams that strengthen belonging, advocacy, and long-term connection to the school, including volunteer and ambassador structures, milestone events, and alumni engagement where relevant.

• Support community and stakeholder engagement activity that strengthens the school’s reputation, relationships, and sense of connection across its wider community.

• Support the Community Engagement Manager to lead, design and deliver intentional parent engagement initiatives that build belonging and long-term advocacy.

• Ensure coherence and continuity across parent engagement activities, minimising one off events and strengthening sustained relationship building.

• Ensure key lifecycle moments (e.g., transitions, milestone events) reinforce connection and confidence.

Voice of Parent & Insight Integration

• Oversee collection, interpretation, and practical application of parent feedback.

• Ensure ‘Voice of Parent’ (annual survey) and related insights translate into visible improvement actions.

• Support leadership in closing feedback loops transparently.

• Monitor patterns that influence parent confidence and advocacy.

Cross-Functional Alignment

• Prioritise coherence by partnering and closely coordinating with the academic, operations, admissions, and marketing teams to strengthen the overall parent journey.

• Act as connector across functions where parent experience risks fragmentation. Includes championing experimentation and responsible AI adoption.

• Maintain active alignment with Regional Parent Experience and Regional Brand functions to ensure coherence across frameworks, tone, and experience standards.

Leadership & Delivery

• Lead and develop the Communications & Community Engagement teams.

• Translate strategy into disciplined, sustained execution.

• Manage resources and budget responsibly.

• Build capability in experience-led mindsets across the school.

Success Outcomes

• Increased parent confidence and trust resulting in improved retention and referrals.

• Stronger parent advocacy and positive word-of-mouth.

• Clearer, more disciplined communication environment that focuses on relevance.

• Reduced friction across parent touchpoints, platforms and communications.

• Improved sentiment and feedback outcomes over time.

• Improved family retention over time, as a result of strengthened parent confidence and experience quality.

Position Requirements

Essential

• Senior-level experience leading strategic communications, stakeholder engagement, or customer/community experience in complex organisations.

• Demonstrated ability to design and improve stakeholder or customer journeys, translating insight into measurable experience improvements.

• Strong executive presence with the ability to influence senior leaders, inspire teams, and represent the school confidently in parent-facing forums.

• Advanced written and verbal communication capability, including audience segmentation, copywriting and editorial judgement aligned to brand and tone-of-voice standards.

• Strong familiarity with digital communication platforms and tools.

• Proven ability to drive cross-functional alignment and improvement without direct authority.

• Experience defining and embedding platforms & service standards that strengthen stakeholder confidence and operational discipline.

• Typically 10–12 years of relevant professional experience, including leadership responsibility.

Desirable

• Experience in international schools or educational environments.

• Experience in premium service or customer-focused organisations.

Qualifications

• Degree in Communications, Public Relations, Marketing, Business, Hospitality, Customer Experience, or related field.

• Equivalent professional experience will be considered.

• Customer Experience Certification (e.g. CXXP, Forrester) is advantageous.

Working Hours:

8:00 am – 5:00 pm, Monday to Friday

Ensure that all food production meets/exceeds standards

Work effectively with all kitchen team to ensure a high level of service experience

Exercise cost control in minimizing wastages and spoilage of food products

To ensure knowledge of the product is maintained and communicated to all relevant personnel

To report any maintenance issues immediately

Ensure strict adherence of food safety, sanitation and hygiene requirements and practices

Follows and adheres to Company policies, processes, and procedures accordingly

To be flexible and willing to help in the kitchen at busy times if required

To attend trainings/meetings as and when required

Ad hoc duties/projects assigned by Supervisor

COMPANY DESCRIPTION

BW LPG Limited is the world's leading owner and operator of LPG vessels, with a fleet of more than 50 Very Large Gas Carriers (VLGCs). With five decades of operating experience in LPG shipping, complemented by in-house trading capability and investments across the LPG value chain, BW LPG provides trusted, reliable services to customers globally.

BW LPG is listed on the Oslo Stock Exchange and the New York Stock Exchange and operates across multiple geographies including Singapore, Norway, India, Spain, the UAE, and the United States. BW LPG is part of BW Group, a leading global maritime and energy group.

RESPONSIBILITIES

Role Overview

The Global HR Director is the senior people leader for BW LPG, responsible for shaping and executing the company's people and culture agenda in direct support of business strategy, performance, and long-term value creation.

Reporting to the CEO, the role partners closely with senior leaders to ensure BW LPG has the organisational capability, leadership depth, culture, and people systems required to operate effectively as a global, listed company.

The role combines strategic leadership, sound judgement, and strong execution, with accountability for both enterprise level people strategy and the effective running of a lean, high-quality HR function. The role also provides executive oversight of the company's communications agenda, ensuring strong alignment between business strategy, people priorities, and corporate messaging.

Key Accountabilities

1. Business Partnership & Leadership

• Partner with the CEO and senior leadership to address current and future people, leadership, and capability needs aligned with BW LPG's business strategy.
• Build strong personal connection and credibility across the organisation through visible, hands-on engagement, spending time with leaders and employees across functions and geographies.
• Act as a trusted advisor and constructive challenger on organisation design, leadership effectiveness, culture, performance, and workforce decisions.
• Contribute to broader strategic and operational discussions, demonstrating strong business acumen and sound judgement beyond the people agenda.

2. People Strategy & Culture

• Define and execute BW LPG's people and culture strategy, aligned with company strategy, values, and longterm organisational needs.
• Act as steward of the company's culture and values, ensuring they are embedded in leadership behaviours and people practices.
• Drive organisational development and a learning culture that strengthens collaboration, engagement, performance, and resilience.

3. Talent, Performance & Leadership

• Own the core people lifecycle, including workforce planning, talent acquisition, leadership development, performance, engagement, and reward.
• Ensure talent and performance processes are pragmatic and well-governed, aligned with business priorities.
• Oversee leadership succession and talent risk for senior and critical roles.

4. Change, Growth & Integration

• Support business transformation, growth, and change initiatives, providing clear judgement on organisational, cultural, and people implications.
• Participate in due diligence, joint ventures, and integration activities, leading effective change management to ensure sustainable outcomes.

5. Governance, Reward & Compliance

• Support the Board Remuneration Committee on executive remuneration, incentives, and people governance matters.
• Oversee the long-term incentive plan (LTIP) and ensure alignment with Board and regulatory requirements.
• Ensure robust people governance and controls, including SOX compliance.

6. Communications & Reputation

• Provide executive oversight of the company's communications function, with the Head of Communications reporting into the role.
• Ensure alignment between internal communications, culture, people agenda, and business strategy, and coherence between internal and external messaging.
• Work closely with Investor Relations and other senior stakeholders on external communications, and provide leadership on corporate social responsibility (CSR) priorities to support BW LPG's reputation and stakeholder engagement.

7. HR Operations & Systems

• Oversee end-to-end HR operations, ensuring accurate, compliant, and efficient delivery across the employee lifecycle.
• Drive simplification and automation of HR processes to improve efficiency and employee experience.
• Act as business owner for HR systems and people data, ensuring data integrity and meaningful analytics.

8. External & Group Engagement

• Represent BW LPG within the BW Group HR community of practice contributing insights and leveraging Group capabilities and expertise.
• Maintain awareness of external people and regulatory trends relevant to BW LPG.

• Senior HR leadership experience in complex, international organisations; maritime, industrial, or asset-heavy environments are advantageous.
• Proven track record partnering with CEOs and senior leadership teams in commercially driven settings.
• Strong understanding of Singapore employment law and HR practices.
• Experience leading strategic people agendas and lean, effective HR operations.
• Experience operating in organisations with strong governance, regulatory, and compliance requirements (preferably listed company environment)

Success Profile - "Great Looks Like"

Business-First Orientation

Understands how the business makes money and where people and leadership choices create (or destroy) value.

Judgement & Maturity

Balances empathy with rigour; knows when to push, when to challenge, and when to simplify.

Credibility & Influence

Earns trust through insight, delivery, and consistency rather than position or rhetoric.

Execution Focus

Comfortable rolling up sleeves; ensures ideas translate into practical, high-quality outcomes.

Low-Ego Leadership

Not attached to visibility or hierarchy; focused on what works for the organisation.

Resilience & Pace

Thrives in a fast-moving, high-expectation environment with ambiguity and pressure.

Cultural Fit

Success at BW LPG depends heavily on personal fit with the company's values and behaviours:

• Collaboration
• Ambition
• Reliability
• Endurance

The successful candidate will lead in a way that reinforces these qualities across the organisation.

Only shortlisted candidate will be notified.

Be Extraordinary.

At Jack Morton, we manifest culture for our clients, people and the communities. It’s the future of marketing and there’s nothing passive or predictable about it. We promise every day will be extraordinary because we believe in being extraordinary.

We take care of each other, as much as we take care of business. We marvel in each other’s uniqueness and revel in what each of us brings to the human potluck that is Jack.

So, if you want to help shape the future of an entire industry, you are just who we are looking for! If you feel work, and the people you work with, can be extraordinary, let’s chat. We’re Jack, and we can’t wait to meet you.

That brings us to you!

The Client Services Director is responsible for selected BU's overall account performance and partners with the Creative, Strategy and Production leads to ensure financial goals and account performance is attained. This role reports into the Head of Growth.

What you’ll be doing

Grow Business  

• Develop solutions that leverage agency offering and are mutually beneficial for the client and the agency 
• Understand clients' business and business issues and serve as a trusted advisor to drive effective solutions
• Build and maintain effective client relationships, ensuring that all client needs are listened to, understood and addressed in a satisfactory way 
• Oversee organic business from a high level across the team and your key clients  
• Act as subject matter expert on best practices bringing to bear significant experience and insight daily 
• Ensure team partners with Brand Marketing to develop Award submissions and Case Studies 
• Generate or contribute to content leading to recognition as agency and industry thought leaders, including case studies, blog posts, white papers and speaking engagements 

Grow People 

• Mentor senior Account employees within the agency
• Oversee staffing and organizational structure within discipline 
• Lead integration of team with other disciplines 
• Partner with senior leaders across agency to champion cross-collaboration   

The person we are looking for, would ideally have 12 years’ experience in an event-based industry design house

Equal Employment Opportunity
Jack Morton is proud to be an equal opportunity employer. Jack Morton is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

About the Role

We are seeking a strategic and hands-on Marketing Lead to take charge of our brand marketing,public relations, and data-driven growth initiatives. This role is ideal for someone who thrives in a fast-paced F&B environment, understands local consumers, and can turn insights into compelling campaigns. You will play a key role in shaping the brand, growing its presence, and supporting businessexpansion.

Key Responsibilities

1. Brand Strategy & Integrated Marketing

• Define the brand’s core value and build a compelling identity for a growing F&B chain
• Develop and execute annual marketing plans to strengthen brand awareness and customer affinity
• Lead planning and execution of campaigns for product launches, festive promotions, and brand culture initiatives
• Oversee content creation across social media, video, advertising, and in-store materials
• Manage both internal and external resources to ensure timely, high-quality campaign delivery

2. Data Analysis & Optimization

• Market Research: Analyze competitive landscape and consumer trends to guide brand positioning and adjustments
• Marketing Analytics: Track ad performance, social media engagement, and campaign ROI to optimize strategy
• Sales Insights: Combine store sales data with customer profiles to optimize product mix and pricing strategies

3. Business Development & StrategicPartnerships

• Identify and execute cross-brand collaborations, partnerships, and B2B opportunities to expand reach and revenue
• Lead promotional planning across multiple channels such as membership, delivery platforms, and seasonal gifting
• Build strong working relationships with mall management, platform partners, and external collaborators

4. Public Relations & Reputation Management

• Maintain relationships with local media, F&B outlets, content creators, and press contacts
• Organize interviews, press features, media releases, and public events to enhance brand visibility
• Monitor online reviews and public sentiment, manage responses and internal communications for sensitive issues
• Work with Operations to resolve customer-facing incidents and improve service experience

5. Team Collaboration & Leadership

• Collaborate cross-functionally with Operations, Product, HR, and Finance to align marketing with business goals
• Build and lead the internal marketing team, providing guidance, structure, and development opportunities
• Instill a brand-driven and customer-centric mindset across the organization

Requirements

• Bachelor's degree in Marketing, Communications, Business, or a related field
• Minimum 5 years of relevant experience in brand, marketing strategy, and campaign execution
• Strong analytical mindset; able to interpret data and translate into actionable strategy
• Proficient in Excel, Google Sheets, and analytics dashboards; experience with BI tools is a plus
• Familiar with F&B, retail, or consumer-facing businesses in fast-paced environments
• Excellent project ownership, cross-functional communication, and stakeholder management skills

Operations & Technical Director – Job Responsibilities

Responsibilities

• Establish and optimize processes, systems, and team structures in a startup environment to drive operational efficiency and business growth
• Oversee daily operations to ensure productivity and alignment with organizational objectives
• Develop and implement operational strategies, policies, and procedures to support scalable growth
• Monitor and analyze key performance indicators (KPIs) to identify and execute performance improvements
• Manage budgets, control costs, and allocate resources effectively across operational functions
• Ensure compliance with regulatory, safety, and company standards to maintain operational integrity
• Provide technical leadership and strategic direction for operational and engineering teams
• Evaluate, implement, and optimize systems, technologies, and infrastructure to enhance performance
• Advise the Managing Director on technical investments, innovations, and system upgrades to support business goals
• Ensure maintenance, reliability, and optimal performance of technical equipment and systems
• Lead and supervise operational and technical teams, including engineers, technicians, and workers, to achieve targets
• Plan staffing needs, coordinate recruitment, deliver training, and conduct performance evaluations to build workforce capability
• Coach, mentor, and provide technical training to enhance team skills and knowledge
• Promote a culture of safety, accountability, and continuous learning across all teams
• Enforce staff adherence to operational procedures and safety standards to minimize risks
• Collaborate with executive leadership on strategic planning and business expansion initiatives
• Coordinate cross-functional teams to ensure successful project execution and delivery
• Perform quantity surveying and cost management to control project expenses
• Prepare and present detailed reports on operational and technical performance to stakeholders
• Prepare, review, and control project budgets, cost estimates, and financial forecasts for accuracy and profitability
• Manage tendering processes, evaluate contracts, and develop procurement strategies to optimize costs
• Monitor project costs, variations, and claims to maintain financial control and ensure profitability

Required competencies and certifications

• Degree in Mechanical Engineering
• Proficiency in MS Excel, MS Word, MS PowerPoint, AutoCAD, and Microsoft Project

Preferred competencies and qualifications

• Experience managing multimillion-dollar projects and plant maintenance in oil and gas, petrochemical, or construction industries
• Experience coordinating with site construction teams for installation, testing, and commissioning works

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

About the Role

Aureus Group is looking for Centre Directors who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $5,000
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Key Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

• Gross Salary of $3,500 - $4,000
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

About the Role

Aureus Group is looking for Centre Directors who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $5,000
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided