Total 3,780 system analyst job vacancies

Ensure the accuracy, completeness, and consistency of customer data within the system by performing regular data cleansing, and validation checks. Ensure proper data entry protocols, duplication control, and timely updates, to support reliable reporting and effective decision-making.

Assist and optimize end-to-end customer service and sales workflows to improve efficiency, responsiveness, and overall customer experience. Assist sales manager to identify gaps and implement best practices, standard operating procedures (SOPs).

Assist and coordinate customer engagement by ensuring timely, accurate, and communication throughout the sales cycle. Support quotation process by standardizing templates, improving turnaround time, and ensuring pricing accuracy in agreement and alignment with customer requirements.

A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Information Technology team - Singapore

IT Service Management Support provides A&O Shearman (AOS) with an initial point of contact for providing first and second line resolution for IT support calls, requests and reporting. The team manages requests for new services and liaises with other areas of IT to resolve issues with existing systems and hardware.

What you will do

The Senior IT Analyst acts as an ambassador for IT, is responsible for handling requests and incidents as well as providing operational technical support along with occasional training to all customers within A&O Shearman, but predominantly for the Singapore office. The Senior IT Officer is also responsible for driving technological adoption, challenging the status quo, engaging with customers, and is expected to contribute in a positive manner to the success of the firm.

Customer Relationship Management

• Engage frequently with customers to educate and advise on their technological requirements
• Identify areas for innovation in line with the firm’s IT strategy
• Offer solutions to technical and non-technical problems
• Be proactive and innovative with technological advancements and changes

Service Support

• Maintain an effective working knowledge of incident resolution across all areas of IT Support in order to maximise customer service and call resolution
• End to end ownership of incidents and requests monitoring tickets passed to other support teams
• Ensure accurate and timely updates are maintained in the Incident Management System, no ticket should be more than 5 days old without a regular update
• Receive and handle requests for support following agreed procedures
• Promptly allocate tickets/requests as appropriate
• Maintain relevant records and documentation

Infrastructure & Application Support

• Assist in the investigation and resolution of incidents and problems relating to application, infrastructure and/or, operating and network systems
• Carry out agreed operational and specified maintenance procedures of a routine nature
• Monitor routine operations and initiates corrective action if processes fail

Service Delivery

• Take responsibility for the resolution of incidents ensuring 1st and 2nd line resolution is achieved, within agreed SLAs
• Meet all OLA Service activity targets in line with performance targets defined for the technology service
• Ensure that requests are properly logged, assigned, tracked and responded to in a timely manner and according to agreed standards and procedures. Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimise delays
• Manage all calls accurately using the BMC Helix (Service Desk) ticket logging system
• Flexible with hours in order to fully support the team and to ensure the effective running of the operation outside of working hours as required

Supplier Management

• Work with suppliers to deliver services in line with agreed SLAs

Risk Management

• Appropriate escalation of incidents and requests to the Senior IT Manager in line with A&O Shearman’s processes

Quality, Methods & Tools

• Follow processes to ensure an exceptional level of service is provided to both internal and external customers

Key Relationships:

• Work with internal customers and external clients to deliver a professional, customer focused service; prioritising accordingly
• Work closely with IT Manager to deliver an efficient and effective service
• Work with the wider Asia Pacific team to ensure a seamless approach to support and security across applications and infrastructure

What you will have

Experience & Competencies

• Proven experience in a customer facing role within an IT Support / Service Desk environment
• Knowledge of Service Desk operations, to include a good knowledge of IT best practice, industry trends and customer service
• Experience with Microsoft products (Office/OS), BMC Helix ticketing system
• Knowledge and experience with Video Conferencing and Audio Visual technology
• A proactive and solution-driven mindset with ability to demonstrate initiative by contributing new ideas through creative thinking
• Clear verbal and written communication skills in Thai and English, with the ability to explain technical instructions in a non-technical way
• An enthusiasm to engage with people and a passion for exceptional customer service and technology innovation
• Ability to promote technology within the firm, using business friendly language, and seek out opportunities with tangible business benefits
• Ability to work in a team environment to achieve service levels as a group and individually
• Prioritise and manage workload effectively, often under pressure
• Take personal responsibility to keep up to date with new technologies, systems and solutions and to facilitate technological innovation
• Ability to think logically, analyse situations and solve problems in a timely manner
• Awareness of business-critical incidents, and their potential implications for the business
• Ability to develop good working relationships across the breadth of the IT function and effectively share knowledge between individuals and teams to contribute to overall effectiveness of project and service improvement work
• Self motivated, self-starter, who will undertake all activities to the highest professional standards

Qualifications

• Accreditation in relevant technologies (Microsoft/Cisco etc.) and ITIL V.3 Foundation is desirable

Working Hours

• Work outside normal office hours, including on call, weekend/evening work will be expected as required by individual projects and activities
• This job description indicates the general nature and level of work expected. It is not designed to provide a comprehensive listing of the activities, duties, responsibilities or skills and competencies required of the staff member. The staff member may be asked to perform other duties as required.

Responsibilities

• Gather citizen and business requirements through service journey mapping and build business cases using rapid prototyping techniques.
• Produce user stories, functional specifications, and acceptance criteria, and construct prototypes to validate requirements and measure delivered value.
• Research and recommend suitable technologies, including AI tools, ensuring alignment with central technology directions and whole-of-government solutions through hands-on experimentation.
• Assess and apply appropriate development methodologies, including Agile and Waterfall, across varying project environments.
• Oversee system readiness ahead of deployment and conduct impact assessments for proposed changes.
• Support the Chief Information Officer in surfacing digital transformation opportunities across the agency.
• Establish product vision, roadmap, and objectives that are anchored to overarching business strategy.
• Translate product strategies into actionable plans and leverage data analytics to guide product decisions.
• Facilitate workshops, focus group sessions, and sprint reviews to drive alignment across cross-functional stakeholder groups.
• Collaborate with technical and business teams to iterate on solutions using tools such as Figma, Miro, JIRA, GitHub, GitLab, and rapid application development platforms including OutSystems.

Requirements

• Degree in Information Technology or a related discipline.
• Minimum 4 years of experience in IT business analysis, solution design, and testing, with exposure to at least one full software or product development lifecycle.
• Proficiency in working with modern web technologies (e.g., React, JavaScript, Python, Java, .NET/C#), government development tools and CI/CD concepts including SHIP/HATS, and content management systems such as Sitefinity or SharePoint Online; a Business Analysis certification (e.g., CBAP), Scrum Master, or Product Owner certification is advantageous.
• Strong analytical and problem-solving abilities, with excellent stakeholder management skills and the capacity to facilitate discussions across all levels of the organisation; a proactive, inquisitive mindset with the ability to code and iterate during planning sessions is essential.

Clarence Khoh
R1552376

Responsibilities

• Conduct discovery sessions, interviews, workshops, and workflow mapping with business teams to identify AI opportunities.
• Translate business pain points into AI-ready problem statements, hypotheses, success metrics, requirements, user stories, and acceptance criteria.
• Lead the scoping and coordination of AI POCs and MVPs, from opportunity framing to prototype validation and pilot recommendation.
• Partner with technical teams, vendors, and business users to design AI-enabled workflows and solutions.
• Coordinate UAT, pilot feedback, test scripts, evaluation rubrics, and validation reports.
• Analyze results from POCs/MVPs and recommend whether solutions should be scaled, refined, paused, or discontinued.
• Prepare business cases, PRDs, process maps, delivery plans, risk logs, decision papers, and stakeholder updates.
• Support responsible AI adoption by ensuring appropriate human oversight, data handling, disclosure, quality checks, and policy compliance.
• Develop user guides, SOPs, training materials, and change management support for AI-enabled workflows.
• Stay updated on AI tools, media industry use cases, and emerging best practices, and translate these into practical recommendations for Mediacorp.

Requirements

• 5 years of experience in business analysis, product analysis, digital transformation, AI/data projects, consulting, or technology-enabled process improvement.
• Strong experience in stakeholder engagement, requirements gathering, workshop facilitation, process mapping, and documentation.
• Experience supporting POCs, MVPs, pilots, UAT, Agile delivery, or product development.
• Ability to structure ambiguous business problems and translate them into clear solution requirements and testable success criteria.
• Good understanding of generative AI, LLMs, AI agents, automation, chatbots, analytics, or enterprise AI tools.
• Strong communication skills, with the ability to explain AI and technology concepts to non-technical stakeholders.
• Comfort working across business, product, engineering, data, vendor, governance, and leadership teams.
• Experience in media, broadcast, digital content, newsroom operations, creative production, marketing, advertising, or commercial workflows.
• Hands-on experience with ChatGPT, Claude, Gemini, Copilot, and other commonly used AI tools, as well as AI prototyping tools, prompt engineering, low-code automation, dashboards, or agentic workflows.

M-F, 8.30am to 5.30pm
$5,200 max x 13 + 2-3 months VB

Roles and Responsibilities

§  Consolidate and summarizefuel consumption data across the entire ONE fleet

§  Support fuel savinginitiatives and decarbonisation activities 

§  Conduct comprehensiveanalysis and reporting on fuel consumption and vessel performance

§  Research and evaluate newvendors and emerging technologies for vessel modifications and efficiencyupgrades

§  Monitor the utilization forenergy saving devices

§  Maintain regular conditionchecks for D/G and Boilers to ensure optimal performance and early detection ofabnormalities

§  Conduct research andpropose new technical solutions or vendors to enhance fleet efficiency.

§  Support in any ad hoc tasksand projects as assigned 

Interested candidates, do submit your resume to : jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Overview of the Merchandise Analyst, Global E-commerce role

The eCommerce team is responsible for delivering a superior site experience for the customer, using data and customer insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages.

You will have the opportunity to collaborate closely with cross-functional partners to deliver a seamless, friction-free, shopping experience online.

Responsibilities

• Perform Seasonal and Ad-hoc product data set-up, UAT +Maintenance
• Manage Related Product setup and Group-to-Category setup
• Update SKU attributes, fabric description and category thumbnail post seasonal builds
• Perform daily and weekly site maintenance activities including removing out of stock items, relaunching back in stock items, removing no go-forward SKUs, maintaining rollover SKUs
• In charge of the promo process (including upload of pricing files, Alert & PIP Thumbnail messaging, etc.)
• Update SEO Copy when required
• Resolve/fix PIP (Product Information Page) issues raised by merchants and stores
• Continual review of sites conducting PIP and site scrubs toensure a seamless and accurate shopping experience
• Support Franchise and Wholesale Partners’ seasonal product dataset-up through the provision of web data and images
• Support ad-hoc projects as assigned
• Work across multiple platforms including Netsuite, Airtable, SearchSpring and Barilliance
• Build and maintain relationships based on thorough planning, timely and professional communications, and intelligent problem-solving with internal partners, and cross-functional resources.

Criteria

• Min tertiary qualification and 2 years of e-commerce or related experience (candidates with less experience can be considered for the Specialist position)
• Ability to make timely decisions, anticipate problems, and provide creative solutions
• Strong affinity for the brands and products
• Proven analytical, business planning, and organizational skills
• Ability to deal with ambiguity and a changing environment
• Experience working in a global business and across multiple time zones
• Strong attention to detail
• Intermediate Excel skills (working knowledge with pivot tables and v-lookups)

We believe in People First
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation,
creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI
initiatives prompt associate participation and engagement, aligning with our core vision to reflect the
communities where we do business and put people first.

This position reports to the Logistics Manager and will be trained to analyze inventory data to support effective inventory management, cost control, and operational decision-making. He/she will learn to ensure data accuracy across ERP systems, monitors inventory performance, identifies trends in consumption, excess, and obsolescence, and learn to deliver actionable insights through reports and dashboards. Exposure working cross-functionally with operations, materials, warehouse, and finance teams to improve inventory health, data integrity, and compliance with internal controls and audit requirements.

Learning Outcomes:

• Inventory Performance Analysis: Analyze inventory data across raw materials, WIP, and finished goods to monitor turns, DOS, accuracy, and inventory health (active, slow, excess, obsolete).

• Data Extraction & Validation: Extract inventory and transaction data from SAP / ERP and BI tools; validate data accuracy, completeness, and alignment with physical inventory and cycle unt records.

• Cycle Count & Variance Analysis: Support cycle count and physical inventory processes by analyzing variance trends, identifying root causes, and highlighting repeat discrepancies for corrective action.

• Excess & Obsolete (E&O) Reporting (Warehouse Storage): Exposure working with MA on regular E&O reports, identify aging inventory risks, and learn to propose data-driven mitigation actions such as usage, reallocation, or disposition and identify Warehouse Storage recording

• Dashboard & Reporting Development: Develop and maintain inventory dashboards and standard reports using Excel, Power BI, or similar tools to support management decision-making.

• Inventory Cost & Warehouse cost Analysis: Support financial analysis related to inventory valuation, material absorption, and inventory warehouse Cost impact by providing accurate and timely data insights.

• Process Improvement & Data Standardization: Identify gaps, inefficiencies, or data inconsistencies in inventory processes and collaborate with planning, warehouse, and finance teams to improve data integrity and process robustness.

• Audit & Compliance Support: Provide inventory data, analysis, and documentation required for internal and external audits, including SOX, inventory waivers, and compliance reviews.

• Cross-Functional Collaboration: Work closely with Production Control, Materials Planning, Warehouse, Finance, and Operations teams to align inventory data insights with operational and business objectives.

Technical Skills and Competencies:

• Bachelor’s Degree in Supply Chain Management, Industrial Engineering, Business Analytics, Data Analytics or Logistics / Operations Management

· 4-8 years of progressive experience in process improvement, consulting, or business analysis roles

· Demonstrated experience in regulated or operationally intensive environments is highlypreferred

·        Proven track record of successfully delivering process improvement initiatives

· Proficiency in business process mapping methodologies and tools

· Strong foundation in Lean principles and operational excellence frameworks

·        Ability to break down complex, ambiguous problems into structured components andactionable insights

·        Outstanding ability to convert ambiguity into structured, logical frameworks

·        Ability to use data (where available) to validate hypotheses and quantify impact

·        Ability to engage stakeholder across business and technical teams, and facilitate structured discussions

About Us

Banjaran Asset Management Pte. Ltd. is an MAS-regulated asset management company. Our investment team manages a multi-asset portfolio encompassing public equities, fixed income, and alternative investments, aimed at delivering targeted risk-adjusted returns for our clients. We pride ourselves on a collaborative culture that encourages research, ownership, and intellectual curiosity.

Role Summary

We are seeking an Investment Analyst to support our Private Equity and Private Credit mandates. This is a role requiring a candidate who is fluent in legal documentation. You will play a key role in the full investment lifecycle from initial deal screening & due diligence to transaction execution & portfolio monitoring.

Key Responsibilities

Due Diligence

Legal Due Diligence: Ensure regulatory compliance, review contracts and legal documentation.

Operational Scrutiny: Conduct background checks on management teams and assess the competitive landscape of target industries.

Transaction Execution

Documentation Management: Review and negotiate Non-Disclosure Agreements (NDAs), Term Sheets, Exclusivity Agreements, and SPAs/LPAs.

Conditions Precedent (CPs): Manage the CP checklist to ensure all legal and financial requirements are met before capital is deployed.

Investment Analysis & Monitoring

Investment Memos: Draft comprehensive memos for the Investment Committee (IC) that synthesize financial upside with legal risk mitigants.

Portfolio Management: Monitor the financial health and covenant compliance of portfolio companies.

Required Skills and Qualifications

Education: Diploma in Legal Studies

Experience: 3 years and above as a Corporate Paralegal

________________________________________

Why Join Us

• Comprehensive exposure to the full investment cycle.
• Direct interaction with senior investment professionals.
• A collaborative work environment that promotes career growth and learning.

About

Liquid Group is a FinTech payments services group based in Singapore. Liquid empowers and connects businesses and individuals to make transactions in a smart, secure and cost-effective way, anywhere in the world.

We operate a regional payment network to enable cross-border QR payment services for e-wallet operators, banks, and merchants. We also provide white-label solutions to accelerate the development and adoption of mobile payments for our business partners.

We work in a collaborative and adaptive way, exploring innovative ideas and solving challenging problems to develop our products. Together, we ensure efficiency, security, and convenience for our partners and customers.

Website: www.liquidgroup.sg

Own the product acceptance layer of our AI-first SDLC: translate business requirements into crisp acceptance criteria, design the acceptance test strategy, automate high-value scenarios (using company-approved AI tools), and present objective release-readiness recommendations to the Product Committee (acting as CAB). The role balances technical BA rigor with QA depth, ensuring each release is secure, compliant, auditable, and aligned to business value.

Key responsibilities

Requirements & acceptance criteria

• Analyze business requirements and PRDs to create unambiguous acceptance criteria (e.g., BDD-style Given/When/Then) and clear non-functional requirements (security, performance, compliance).
• Maintain end-to-end traceability from requirement → test → evidence → approval in ticketing/VCS systems.

Test strategy & planning

• Create a product acceptance test strategy covering integration, UAT, happy paths, edge cases, and negative/fraud scenarios; align with security/testing outputs (SAST/DAST/vulnerability scans).
• Define test plans and test data needs; ensure no production/cardholder data is used in AI tools.

Automation with approved AI tools

• Use company-approved AI tools (e.g., ChatGPT Business, Cursor, Lovable) to generate automated acceptance test suites and scaffolds from defined criteria & business scenarios—always with human review/peer review and proper evidence capture.

Execution & reporting

• Execute acceptance suites across environments; triage defects with Dev, Sec, and DevOps; confirm fixes meet criteria.
• Produce Acceptance Test Reports (metrics, pass/fail per criterion, known issues, residual risks, security findings, evidence links) and present to the Product Committee with a clear go/no-go recommendation for production readiness.

Compliance, security & auditability

• Ensure artifacts and approvals (business, technical, security, compliance) are recorded; support audits with explainable evidence. Retain evidence per policy.
• Proactively identify/flag AI-related risks (fairness/bias, explainability), data protection issues, and separation-of-duties breaches.

Key Requirements

• 4+ years experience in Technical Business Analysis or Product QA / Testing
• Deep understanding of product workflows, system requirements, and user journeys
• Hands-on experience in:
• Functional and UAT testing
• Test planning & execution
• Writing test cases and acceptance criteria
• Regression & API testing
• Comfort working with automation or AI-assisted testing tools (experience piloting or adopting AI tools a strong plus)
• Experience with FinTech, payments, banking, or transactional systems preferred
• Strong analytical skills with ability to break down complex workflows
• Effective communicator with cross-functional teams

• Seniority Level

  Mid-Senior level

• Industry

  • Financial Services

• Employment Type

  Full-time

• Job Functions

  • Quality Assurance

• Skills

  • Analytical Skills
  • Quality Assurance
  • Test Planning
  • Strategy
  • Business
  • Test Strategy
  • Business Analysis
  • System Requirements
  • Artificial Intelligence (AI)
  • Business Requirements

Duties:

• Review and investigate transaction monitoring alerts in accordance with AML policies and procedures.
• Analyse customer profiles, KYC records, and transaction activities to assess potential risks.
• Identify unusual or suspicious transaction patterns and escalate findings where appropriate.
• Support the review, documentation, and closure of alerts within established timelines.
• Maintain accurate case records and investigation documentation for audit and compliance purposes.
• Assist in the preparation of Suspicious Transaction Reports (STRs) and related documentation.
• Liaise with internal stakeholders to obtain information required for investigations.
• Support AML reviews, remediation exercises, regulatory initiatives, and ad-hoc projects assigned by the team.

Requirements:

• Diploma or Degree in Banking, Finance, Business, Accountancy, or related disciplines.
• Min 3 years of experience in Transaction Monitoring, AML, KYC, Compliance, or Banking Operations.

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Job Scope

• Collate and manage all the details regarding the application for the assigned business vertical information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy
• Collate and rationalize all stakeholders’ requirements and walkthrough these requirements with team.
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Job Qualifications

• A Degree in business, Finance, or related field
• With at least 1 year of business analysis experience. Banking domain background is a plus.
• Able to liaise with stakeholders, internal tech teams, solution engineers and work closely with them to determine acceptable solutions.
• Good written and spoken communication skills, and documentation skills

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with carolyn.mendoza@manpower.com.sg | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Overview

We are seeking a Business Analyst to support operationa lsystems and business processes within a large-scale resort servicesenvironment. This role focuses on system enhancements, operational support, issue analysis, and process improvement initiatives across resort services applications and operational platforms.

The ideal candidate should possess strong operational understanding together with hands-on experience working with business users, technical teams, and vendors to support day-to-day operations and system delivery.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and operational requirements
• Translate business needs into functional specifications and process workflows
• Conduct impact analysis for system enhancements and operational changes
• Facilitate discussions between business users and technical teams

Resort Services Systems Support

• Support resort services operational systems and related business applications
• Analyze and troubleshoot system and operational issues
• Support operational workflows related to guest services, bookings, service requests, scheduling, or related resort operations
• Ensure operational processes and system configurations align with business requirements

System Enhancement & Delivery

• Coordinate and support system enhancement and process improvement initiatives
• Work closely with technical teams on issue resolution and solution implementation
• Support testing, deployment, and post-implementation stabilization activities
• Participate in defect analysis, root cause investigation, and operational issue resolution

Testing & Documentation

• Prepare business requirement documents, process flows, and functional specifications
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain documentation for operational procedures, issues, and system changes
• Support user training and knowledge transfer activities where required

Stakeholder Management

• Coordinate with operations users, vendors, and IT stakeholders
• Provide regular updates on project progress, operational issues, and risks
• Support continuous improvement initiatives across resort services operations

Requirements

Experience

• Experience as a Business Analyst, Operations Analyst, or Application Support Analyst in operational system environments
• Experience supporting operational workflows and enterprise applications
• Exposure to system enhancement, UAT, or production support activities preferred

Functional & Technical Skills

• Good understanding of operational support processes and incident management
• Experience supporting enterprise or operational systems
• Exposure to system integration, reporting, and process improvement initiatives
• Familiarity with troubleshooting application and operational issues

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in hospitality, resort operations, guest services, or entertainment environments
• Exposure to booking, service management, or guest operations systems
• Familiarity with Agile or Waterfall delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Key Responsibilities

Security Governance

• Conduct preliminary assessments of SaaS requests using established governance frameworks to determine whether further security risk assessment is required.
• Collect and compile security scorecard data from project teams, cross-referencing reported metrics against actual deliverables to ensure accuracy within specified reporting periods.
• Gather and compile the security metrics defined in the cyber workplan initiatives.

Security Awareness

• Analyse whole-of-government phishing exercise results to identify patterns and areas for improvement.
• Monitor and follow up to ensure that new joiners and staff who fell prey to phishing exercises complete mandatory security awareness training.
• Develop engaging security awareness content such as EDMs and gamified quizzes.

Security Operations

• Analyse Data Loss Prevention (DLP) reports to assess whether users may have inadvertently uploaded classified information to central storage platforms, AI tools, or external email.
• Track and consolidate responses from project teams on queries raised through GITSIR/GIROC polls, ensuring timely follow-up.

Vulnerability Management

• Support the establishment of systematic processes for communicating vulnerability information to project teams and tracking remediation status, helping to close the gap between asset visibility and actionable remediation.

Responsibilities:

• Assist in the project management office and implementation of IT Infrastructure projects, ensuring adherence to project governance standard
• Assist and perform project management dashboard including regular project reporting
• Tracking and manage budget planning and utilization including payment related tasks to our planning team and vendor
• Tracking and manage resource plan and utilization including resource hiring coordination
• Facilitate project meeting including preparing agenda, meeting minutes, following up on action items
• Work and collaborate under the guidance of other senior members to assist project delivery aligns with established schedule, budget and quality
• Facilitate communication and coordination between internal teams and external stakeholders
• Assist in overall project and team related administrative tasks

Requirements:

• At least 2-3 years of experience in PMO and/or project management within the banking or IT infrastructure sectors
• Familiarity with vendor management processes and practices
• Familiar with budget and financial management
• Knowledge and practice of resource management
• Proven ability to manage multiple projects simultaneously with strong attention to detail
• Proactive mindset with a strong sense of initiative
• Excellent written and verbal communication skills

Good to Have:

• PM or PMO certification (e.g. CAPM, PMP, Prince2) is a plus.
• Hands‑on skills with analytical and reporting tools such as Power BI and Power Automate are a strong advantage