BACKGROUND

Unilever International (UI) is a global business operating in cross-border B2B.
We aim to serve underserved markets, consumers, and customers.
Digital Evolution is our crucial enabler to provide a superb customer experience and world-class operational excellence.

UI Digital Intelligence is responsible for Digital strategy execution with a mission to:

1. Intelligence - Empower the future with digital brilliance.
Create happiness for customers and teams by delivering digital growth channels, outstanding service, and resilient business operations.
2. Capabilities - Secure evolution success with confidence.
Achieve company objectives with peace of mind through secure, compliant capabilities & technology.

We are looking for skilled individuals to enhance our Intelligence and Capabilities team as Business Analyst (BA).
As a BA, your role is pivotal in connecting business goals with user journeys, technology & digital habits by applying design thinking methods to craft solutions and applications that precisely meet user needs.
Our Digital Intelligence (DI) Team thrives in a constantly evolving environment, offering abundant opportunities for innovation, creativity, and ongoing learning. This setting is ideal for those passionate about working in a vibrant and ever-changing landscape.

Your performance will be evaluated on several key areas: Project Delivery Metrics, Precision and Quality of Work, Adherence to Regulations, Stakeholder Satisfaction, and the Realization of Benefits. A successful BA journey involves meeting these metrics, innovating, contributing creative solutions, and working effectively within cross-functional teams. Given the dynamic nature of our business and market conditions, we expect each BA to consistently grow and refine their professional skills.

JOB RESPONSIBILITIES

Gathering and analyzing business requirements:

• Work with stakeholders to understand their needs and expectations.

• Define the north start requirements for a new or changed business process or system.

Analyzing business Problem/Opportunity:

• Gather information through interviews, surveys, and workshops.

• Use Data modeling, empathy mapping, process mapping, or other techniques to analyze the situation.

• Analyze the root causes of the stated problems.

• Identify areas where business processes can be improved. 

• Maintain documentation and reports that detail findings, outcomes, and recommendations.

Developing solutions:

• Work with stakeholders to develop solutions that meet business requirements.

• Define the solution requirements: data, integration, perfect process, user interface, and user experience.

• Create functional specifications and design prototypes.

• Communicate requirements, proposed design, and process clearly to business stakeholders, developers, and technical leads.

Delivering the solutions:

• Perform assessment & validation of the solution against agreed requirements.

• Develop change management and training initiatives to land the solution and collect feedback.

Communicating with stakeholders:

• Communicate with stakeholders throughout the project lifecycle. 

• Provide status updates on project progress.

• Explain complex technical concepts to non-technical stakeholders.

**The roles of duties are not exhaustive and may change according to business requirements.                                        
                                        

QUALIFICATIONS:

• Entry-level, mid-level Experience Level.

• A degree in Business Administration, Finance, Computer Science, or a related field.

• Relevant certifications (like CBAP PMI-PBA) can be beneficial.

SKILLS

- Experience with Agile Methodology

- Design Thinking & problem-solving

- Strong Business Acumen

• Familiar with Core Domains: Sales / Supply Chain / Finance. Preference within FMCG

• Experiences with fundamental business processes: Order to Cash / Procure to Cash / Sales Pipeline / Record to Report

- Project Management Skills

- Excellent communication and Collaboration skills

• Listen to understand with empathy

• Able to convey ideas effectively to engage stakeholders

• Deliver the message, and influence decision-making

• Able to facilitate meetings and discussions to solve a problem or design a solution

• Able to influence, guide, build consensus, and encourage.

- Technical Proficiency

• Loves the Problem to Solve.

• Experience in data analysis, process modeling, and user Interface design.

• Basic understanding of IT systems and how they work.

• Interested in New Technologies: Gen AI, Connected Experiences.

GOOD TO HAVE

• AI | ML | Statistics certificate

• Programming and technical knowledge

• Basic understanding of ERP, CRM & connected Planning solutions.

BEHAVIORAL CHARACTERISTICS

• Highly motivated, purpose-driven individual who is adaptable to rapidly changing environments.

• Team player in a multicultural environment.

• Able to focus and prioritize.

• Open to Agility, Initiative, Curiosity, and Experimentation.

• Resilient and able to come back from setbacks.

SOFTWARE

• Microsoft Suite (Excel, PowerPoint, Outlook, Word, Teams, SharePoint).

• Project Management Tools (Jira, Confluence).

• Wireframe design and concepts (Figma).

• BI Solutions (Power BI / Tableau/Alteryx/SQL).

• Work closely with business stakeholders, product owners, and technology teams to gather, analyze, and document business and functional requirements.
• Translate business requirements into detailed functional specifications and technical requirements for development teams.
• Conduct business analysis, process mapping, gap analysis, and impact assessments to support digital transformation initiatives.
• Collaborate with cross-functional teams to deliver end-to-end solutions aligned with business objectives.
• Perform research and feasibility studies on emerging technologies, including AI-driven solutions and process automation opportunities.
• Support AI initiatives by identifying use cases and assisting in integrating AI capabilities into business processes.
• Leverage previous development experience to bridge communication between business users and technical teams.
• Analyze data and provide insights using reporting and analytics tools such as Tableau, Cognos, or other Business Intelligence platforms.
• Work with data teams to define data requirements, data quality standards, and reporting solutions.
• Prepare business proposals, solution recommendations, presentations, and executive summaries for stakeholders.
• Participate in requirement workshops, design discussions, and solution reviews.
• Collaborate with offshore and USA-based teams to ensure timely delivery of project milestones.
• Understand and support applications and processes within the Real Estate and Construction domain.
• Conduct market research and industry analysis to recommend process improvements and innovative solutions.
• Facilitate User Acceptance Testing (UAT), requirement validation, and change management activities.
• Identify risks, dependencies, and opportunities for optimization across business processes.
• Work closely with architects, developers, QA teams, and project managers throughout the project lifecycle.
• Ensure proper documentation, traceability, and governance standards are maintained.
• Drive continuous improvements and contribute to strategic initiatives through strong business acumen and analytical capabilities.
• Provide functional support and clarify requirements during development and implementation phases.
• Prepare project status reports, dashboards, and stakeholder presentations.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business Analytics, or related disciplines.
• Minimum 7 years of experience as a Technical Business Analyst or Business Analyst in enterprise environments.
• Previous software development background with strong understanding of SDLC and Agile methodologies.
• Experience in AI processes, AI-enabled solutions, or digital transformation initiatives is preferred.
• Strong business analysis, requirement gathering, and process improvement skills.
• Experience working with data analytics and reporting platforms such as Tableau, Cognos, Power BI, or similar BI tools.
• Experience in data analysis, data modeling, and data-driven decision-making.
• Domain experience in Real Estate or Construction industry will be highly advantageous.
• Strong research capabilities and ability to prepare business proposals and solution recommendations.
• Excellent business acumen and stakeholder management skills.
• Experience working with geographically distributed teams, particularly USA-based teams.
• Strong communication, presentation, and documentation skills.
• Ability to work independently in an Individual Contributor (IC) role.
• Familiarity with AI technologies, cloud platforms, and enterprise applications is an added advantage.

Role and Responsibility:

The Business Analyst serves as the critical interface, bridging the gap between complex business requirements and robust technical solutions within systems delivery projects.

Reporting to the Project Manager, the Systems Analyst will collaborate closely with business stakeholders and project team to understand their needs, then meticulously translates them into detailed system requirements, functional specifications, and crucial non-functional requirements such as performance, security, and scalability.

Works collaboratively with clients and stakeholders – both external and internal to the company – to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders. Translates business needs into system/ application requirements and project components to help determine solutions to business problems.

Assists team members in producing functional requirements for tool development. Proactively identifies and manages changes to requirements and identify risks for the company’s clients. Effectively manages client’s expectations. Applies industry

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.

• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.

• Proactively research, identify, and specify solutions to problems.

• Support and conduct visualization, user experience and configuration elements of solution design.Maintenance of documentations, such as Requirement Specifications and Interface Specifications etc.

• Support requirements management and change management processes.

• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.

• Consider the business implications of the application of technology to the current business environment.

• Develop and execute acceptance test plans and test cases

• Knowledge in SQL on Oracle DB, API testing with Postman, ability to provide UAT support with external systems, and liaison between different vendors.

• Proven experience working on enterprise-level projects with complex business processes and integrated systems.

Other Requirements:

• Ability to work independently and as part of a highly collaborative team in a fast-paced, dynamic environment.

• Bachelor’s degree in information technology, Computer Science, Engineering, Business Administration, or a related field is preferred.

Scope and Skill-set

• End-to-End Ticket Lifecycle and monitoring relevant metrics

• Incident Management Workflow, including appropriate escalation

• First Call Resolution and Remote assistance

• Users’ IT accounts and access management (e.g. AD and Email account)

• Password Resets and Account unlock (including self-service)

• Process Change & Service requests Skill-sets

• Good communication skills

• Knowledge on ITSM processes

You will be a key technology partner to our customers in the Defence sector to thrive on developing the next breakthrough for the defence and security of Singapore. Working closely with the Customer, Project Manager and Technical Lead, you will be part of a project management team as part of an overall project implementation.

Be Part of Our Success

• Project Manager shall be suitably qualified personnel with experience to lead and interface with the different teams (eg. System Infrastructure team, Security Team, and Application team).
• Be the POC to present at all progress meetings, he/she shall report the progress to the Authority and Management in Steering Comms Meeting.
• Lead an engineering team to review, modify, design and implement the new and existing system, meeting the agreed timeline and budget.
• Good communication skills and able to work independently.
• Work with various department managers and Project Management Office to streamline and governance the department project management process.
• Risk management.

Qualities We Value

• Bachelor Degree in Computer Science or equivalent
• Excellent project management and leadership skills preferably with PMP Certification
• Possess initiative, positive attitude and strong passion in operation support.
• Committed with good communication skills and able to work independently.
• Coordinate the contractors, customers and all the resources.
• Conflict resolution skills
• Organization and time management skills to keep projects on track and within budget
• Familiar with Government IT process and compliance will be added advantage.
• More than 5 years of Project Manager experience with track records of successful projects deliveries.

Maestro HR

damien lee tian hong

R1106726

16C8462

Role Summary
Lead IT strategy and execution across equipment automation, data analytics platforms, and advanced engineering control, driving digital transformation and operational efficiency.

Key Responsibilities

• Leadership: Build and lead cross-functional IT teams; align technology roadmap with business goals
• Automation: Oversee equipment automation (PLC/SCADA, MES, IoT) and system integration
• Data Platforms: Develop and manage data architecture, analytics, and AI/ML capabilities
• Advanced Control: Implement process control, optimization, and digital twin solutions
• Innovation: Drive adoption of emerging technologies (cloud, AI, Industry 4.0)
• Governance: Ensure security, reliability, and effective project and budget management

Qualifications

• Degree in IT, Computer Science, or Engineering
• 10+ years IT experience with leadership exposure
• Strong expertise in automation systems, data platforms, and control technologies
• Proven leadership, stakeholder management, and problem-solving skills

Success Metrics

• Improved automation efficiency and uptime
• Strong adoption of data-driven decision-making
• Enhanced process performance and system reliability

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people - both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises - as the partner you can turn to in a tight spot- meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

The Assistant Manager, IT plays a key role in ensuring the smooth operation of the company's technology infrastructure. This role combines hands-on IT support with operational oversight, acting as a trusted partner for employees and a reliable link to management. You will be responsible for managing daily IT operations, providing technical assistance, and continuously improving systems to support business growth and efficiency.

This is an opportunity for a proactive, service-oriented IT professional to make a significant impact by ensuring that employees are equipped with the tools, systems, and support they need to perform at their best.

Key Responsibilities

IT Support & Service Excellence

• Provide "above and beyond" IT support by resolving hardware, software, and system issues quickly and effectively.
• Act as the go-to contact for helpdesk assistance, covering areas such as:
• Setting up and configuring workstations, laptops, mobile devices, and printers.
• Managing home office setups and IT requirements for company events.
• Installing, updating, and troubleshooting applications and operating systems.
• Serve as the super user for business-critical applications, including Office 365/Copilot 365, Microsoft Azure, Intune, Entra ID, Windows, SharePoint, ServiceNow, Impero, etc.
• Ensure employees have a positive and seamless IT experience by providing professional, approachable, and solution-focused assistance.

IT Operations Management

• Manage onboarding and offboarding processes, ensuring smooth transitions with full IT setup or deactivation.
• Handle procurement of hardware, software, and licenses, ensuring cost efficiency and timely delivery.
• Monitor and improve system backups, data recovery, and security protocols.
• Conduct regular system health checks and preventive maintenance to minimize downtime.
• Coordinate with vendors, external partners, and service providers for maintenance and upgrades.

Infrastructure & Continuous Improvement

• Assess existing IT infrastructure regularly to ensure scalability and alignment with the company's evolving needs.
• Identify opportunities for improvements in systems, processes, and employee experience.
• Contribute to IT projects, system upgrades, and implementation of new technologies.
• Ensure IT policies and procedures are up to date, aligned with best practices, and communicated across the organization.

Documentation & Governance

• Develop and maintain accurate IT documentation, including user guides, standard operating procedures, and technical manuals.
• Ensure proper record-keeping of assets, licenses, and IT inventory.
• Ensure compliance with IT security, data protection, and internal audit requirements.

Collaboration & Stakeholder Engagement

• Act as a trusted link between IT, employees, and management, ensuring effective communication and problem resolution.
• Provide training and guidance to employees on IT systems, tools, and best practices.
• Contribute to a culture of continuous learning and digital adoption within the organization.

• Diploma in Information Technology, Computer Science, or equivalent professional certification.
• Minimum 3 years' experience in IT support with solid knowledge of Windows, Office365 / Copilot 365, Exchange, Azure, Intune and Entra ID.
• Proven experience in IT operations, troubleshooting, and user support across a wide range of systems and applications.

Skills & Attributes

• Strong problem-solving skills with a hands-on, can-do attitude.
• Highly structured, organized, and able to manage multiple priorities effectively.
• Strong interpersonal skills — outgoing, approachable, and customer-service oriented.
• Excellent written and verbal communication skills with great listening ability.
• Ability to work independently, take initiative, and also collaborate within a team environment.
• Thrive in a fast-paced, dynamic environment with flexibility and adaptability.
• Always ready to assist, with a mindset of ownership and accountability.

Why Join Us?

• Opportunity to work closely with leadership on impactful IT projects.
• A dynamic role with exposure to both day-to-day IT support and strategic infrastructure management.
• Be part of a collaborative and forward-thinking IT team where your ideas and expertise are valued.
• Develop your career in a fast-growing organization that invests in people and technology.

Job Description & Requirements

• Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments
• Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements
• Create / update and track ticket in ticketing tool to closure observing SLA commitments
• Escalate, when necessary, in accordance to escalation matrix
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customers to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary
• Perform Install / Move / Add / Change (IMAC) activities as tasked
• Ensure all material is properly documented and handed over during shift changes
• Perform any ad-hoc duties as assigned
• Build sustainable relationships and engage customers by taking the extra mile

Requirements:

• Diploma or Higher NITEC in Electrical Engineering, Electronics, Information Technology, or a related discipline.
• 1–2 years of relevant experience in system monitoring, operations support, or a similar environment.
• Experience in a monitoring center or operations support role is preferred.
• Basic knowledge of networking and database management is advantageous.
• Exposure to electrical/mechanical drawings, service manuals, or technical documentation is an added advantage.
• Airport operations experience will be an advantage.
• Strong communication, analytical, and problem-solving skills.
• Self-motivated, proactive, and able to work independently as well as within a team.
• Ability to work effectively under pressure and interact with stakeholders at all levels

Working hours

• Rotating 12 hours shift or as assigned.
• Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest
• 2 Months Day shift, followed by 2 months night shift

Reporting locations: Woodlands, ability to travel to other sites during shift may be required 

Compensation:

Annual Bonus: Yes, 1 month annual bonus 

Allowance & Variable Components: Yes

We are seeking a proactive and detail-oriented IT Project Analyst to support the planning, execution, governance, and successful delivery of enterprise technology initiatives. The ideal candidate will work closely with Project Managers, business stakeholders, vendors, and technical teams to ensure projects are delivered on time, within budget, and in compliance with organizational standards.

The role requires strong experience in IT project coordination, PMO governance, budgeting, procurement, stakeholder management, and reporting, with a focus on driving operational excellence across technology projects.

Key Responsibilities

• Support end-to-end IT project management activities, including planning, execution, monitoring, and project governance.
• Coordinate project schedules, milestones, deliverables, dependencies, and status reporting across multiple initiatives.
• Assist in project budgeting, financial tracking, forecasting, and resource planning activities.
• Manage project resource onboarding and offboarding while maintaining accurate resource and capacity trackers.
• Support procurement processes, including Purchase Requests (PR), Purchase Orders (PO), Statement of Work (SOW) reviews, vendor coordination, and invoice processing.
• Monitor project risks, issues, action items, and ensure timely follow-up with relevant stakeholders.
• Prepare project dashboards, management reports, presentations, and governance documentation.
• Maintain project documentation, SharePoint repositories, and reporting trackers to ensure compliance and audit readiness.
• Collaborate with business users, technology teams, finance, procurement, and external vendors to facilitate smooth project execution.
• Support the PMO in driving governance standards, process improvements, and other project-related initiatives.

Must Have Requirements

1. Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related discipline.
2. Minimum 6 years of experience in IT Project Management, PMO, or Project Analyst roles supporting enterprise technology initiatives.
3. Mandatory experience in managing or supporting Unified Communications (UC) projects, including project coordination, governance, vendor management, and budget tracking.
4. Strong experience in project governance, stakeholder management, procurement (PR/PO & SOW), budget management, and project reporting.

Preferred Skills

• Experience working in a banking or financial services environment.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, along with SharePoint and project tracking tools.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent communication and stakeholder management skills with the ability to collaborate across cross-functional teams.
• Ability to manage multiple priorities in a fast-paced and dynamic environment.
• Knowledge of PMO best practices and IT project lifecycle management.

PERSOL Singapore Pte Ltd •RCB No. 200007268E

EA License No. 01C4394 • Registration No. R1113321 (Jacob Tijo)

Job Description:

• System configuration for enabling the downloading of reports
• Manage their Salesforce system
• Management of onboarding and access review process
• System configuration for government systems to support company's workflows
• Creating and maintaining reports from system
• Other ad hoc duties assigned by supervisor

Requirements:

• Diploma or Degree in computer science, engineering or IT
• Experience in salesforce will be preferred but not mandatory
• Good organizational and record-keeping skills
• Attention to detail and accuracy in inventory management
• Ability to work independently and as part of a team

All qualified applicants, please send in your resume to:

medicalhealth@recruitexpress.com.sg

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd | Company Reg. No.199601303W | EA License Number: 99C4599

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Maintain and enhance IT policies, processes and controls to ensure regulatory compliance and effective risk management.
• Lead end-to-end IT audits and regulatory inspections, including response coordination and remediation tracking.
• Assess control gaps against MAS guidelines and monitor corrective actions with stakeholders.
• Provide guidance on IT risk matters and update management on audit and regulatory developments.

Requirements:

• At least 5 years of experience in IT governance, audit, technology risk or IT compliance.
• Strong understanding of MAS TRM and relevant IT governance frameworks (e.g. NIST, ISO 27001).
• Experience in managing IT audits and engaging regulators such as the Monetary Authority of Singapore.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Raffles Place

8 Months Contract

$3000 to $4000

• Execute reviews independently and efficiently, including audit planning and key control evaluation and testing.
• Assess the effectiveness and efficiency of control processes, with a view to provide value-added recommendations to stakeholders for the identified areas of concern.
• Complete assigned reviews effectively and within the established timelines.
• Perform continuous assurance on selected review areas and identify areas of improvement to ensure robustness.
• Provide clear, concise, and timely review findings and reports, ensuring follow-up on identified issues to guarantee appropriate resolution.
• Communicate with relevant business line and other functional units to clarify on identified issues
• Support the Team Lead in the preparation of periodic updates to management
• Stay informed of the latest regulations and standards in the banking and financial services industry to ensure compliance and best practices.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

The successful analyst is expected to assist the Fund Management and Client Relationship teams with respect to :

• Managing in-house asset databases and portfolio monitoring dashboards
• Monitoring and reporting asset/portfolio performance including undertaking attribution analyses
• Preparing drafts of investor reports, bespoke reporting suites and investor communications
• Underwriting investment/divestment opportunities and analysing impact on portfolio
• Preparing investment papers, minutes, action plans and reports
• Updating presentation materials for existing and prospective investors
• Responding to queries from prospective investors due diligence into the Fund
• Other adhoc duties as assigned

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Managing in-house asset databases and portfolio monitoring dashboards
• Monitoring and reporting asset/portfolio performance including undertaking attribution analyses
• Preparing drafts of investor reports, bespoke reporting suites and investor communications
• Underwriting investment/divestment opportunities and analysing impact on portfolio
• Preparing investment papers, minutes, action plans and reports
• Updating presentation materials for existing and prospective investors
• Responding to queries from prospective investors due diligence into the Fund
• Other adhoc duties as assigned

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)