Total 13,942 Manager general manager job vacancies

This role is a senior group-level hospitality leadership position responsible for the overall success of all restaurants, bars, and hospitality businesses within PleasureCraft Group. The General Manager reports directly to the Founder & Managing Director and oversees outlet leaders across the group.

Core Mission

The General Manager must ensure every business delivers:

1. Excellent guest satisfaction
2. Sustainable revenue growth
3. Strong profitability and financial discipline

Main Responsibilities

1. Multi-Outlet Operations

• Oversee daily operations of all restaurants, bars, and hospitality concepts.
• Maintain service, cleanliness, safety, compliance, and operating standards.
• Conduct regular site visits and management reviews.
• Resolve operational issues and ensure SOPs are followed.
• Coordinate departments including operations, kitchen, bar, finance, HR, and marketing.

2. Financial Performance

• Own revenue, profit, and EBITDA targets.
• Review P&L statements and budgets.
• Monitor food cost, beverage cost, payroll, and operating expenses.
• Improve profitability through pricing, menu engineering, labour planning, and cost control.
• Work with finance on forecasts and capital expenditure planning.

3. Sales & Revenue Growth

• Set outlet revenue targets.
• Develop strategies for events, private dining, corporate bookings, partnerships, and promotions.
• Analyze sales trends and underperforming periods.
• Improve guest retention and repeat visitation.

4. Guest Experience

• Ensure each concept delivers its intended guest experience.
• Monitor reviews, complaints, and customer feedback.
• Lead service recovery and complaint resolution.
• Implement systems to recognize and retain repeat guests.

5. Leadership & Team Development

• Directly manage outlet GMs and Restaurant Managers.
• Conduct performance reviews and coaching.
• Develop leadership capabilities and succession plans.
• Hold managers accountable for results.

6. Training & Service Standards

• Establish onboarding and training programs.
• Ensure staff have strong service, menu, POS, and guest-recovery knowledge.
• Maintain standards in grooming, professionalism, and customer service.

7. HR & Recruitment

• Support hiring, retention, workforce planning, and performance management.
• Monitor turnover and employee engagement.
• Work closely with HR on disciplinary and development matters.

8. New Restaurant Openings

• Lead pre-opening planning and execution.
• Coordinate with designers, contractors, suppliers, chefs, and consultants.
• Oversee recruitment, training, procurement, licensing, and launch readiness.

9. Systems & Technology

Responsible for selecting and managing:

• POS systems
• Reservation systems
• Inventory systems
• Procurement systems
• CRM platforms
• Payment gateways
• Workforce management software
• Reporting tools

10. Procurement & Supplier Management

• Negotiate supplier agreements.
• Control purchasing processes.
• Improve group buying power while maintaining quality.

11. Menu & Culinary Collaboration

• Work with chefs on menu design, pricing, profitability, and execution.
• Review menu performance and guest appeal.
• Support menu launches and staff training.

12. Design, Events & Marketing

• Review restaurant layouts and operating equipment.
• Oversee events and collaborations.
• Ensure marketing campaigns are operationally achievable and commercially effective.

13. Reporting

• Provide weekly and monthly performance reports.
• Present risks, opportunities, corrective actions, and recommendations to ownership.

Key Performance Indicators (KPIs)

Success will be measured by:

• Revenue growth
• Profitability and EBITDA
• Food & beverage cost control
• Labour productivity
• Guest satisfaction scores
• Repeat customer rates
• Employee retention
• Training completion
• New outlet performance
• Compliance with operating standards

Candidate Requirements

Education

• Bachelor's degree (or higher) in Hospitality, Hotel, Restaurant Management, or related field.
• Strong business and financial education preferred.
• MBA or postgraduate qualifications are advantageous.

Experience

Minimum:

• 5+ years in a multi-outlet restaurant group.
• Senior operational leadership experience.
• P&L responsibility.
• Experience opening new venues.
• Experience managing restaurant managers and outlet leaders.
• Experience with POS, reservations, inventory, procurement, and reporting systems.

Preferred:

• Hotel F&B background.
• Luxury/lifestyle hospitality.
• Experience in competitive markets such as Singapore, Hong Kong, or Bangkok.

Ideal Candidate Profile

The successful candidate is:

• Commercially driven
• Financially literate
• Hands-on and operationally focused
• Strong leader and coach
• Calm under pressure
• Detail-oriented
• Guest-centric
• Able to balance hospitality excellence with profitability
• Passionate about building successful hospitality brands

In One Sentence

This is essentially a Group Director of Operations / Group General Manager role responsible for all operational, financial, commercial, people, and guest-experience performance across a portfolio of restaurants and hospitality businesses, with full accountability for growth, profitability, and standards.

Responsibilities

• Communicate effectively with Mandarin, Vietnamese, and Myanmar speaking associates to support smooth operations
• Assist the operation manager with daily tasks such as planning staff rosters and ordering stock from suppliers
• Follow company policies and procedures to ensure consistent and compliant outlet operations
• Prepare workstations and ingredients (mise-en-place) to maintain readiness for service
• Deliver fast, friendly, and personalized customer service tailored to individual customer needs
• Accurately take customer orders and process payments efficiently to ensure prompt service
• Prepare and sell food and beverage products following standard operating procedures
• Maintain cleanliness by clearing tables, mopping dining areas, and washing dishes regularly
• Perform additional duties as assigned to support outlet operations

Required competencies and certifications

• Minimum 1 year of experience working in a food and beverage outlet such as a food court, coffee shop, or restaurant
• Ability to work extended hours including weekends and public holidays

·       Assists the General Manager in the proper functioning and fulfillment of the objectives of the Talent Development.     

·        Prepares the annual crewing budget for fleet vessels and ensures vessels operate within the projected budget.                        

·       Takes a leadership role to oversee the Crew Management of the fleet and provides related guidance to vessels/manning agents.          

·       Oversees the performance of manning agents and sets standards of service by each agent under the guidance of the General Manager. 

·       Ensures incoming and outgoing invoices and related accounts are monitored, followed up, and approved as required.                    

·       Supervises and controls the members and activities of the division.                  

·       Follows up on crew performance on board and monitors the career development of assigned crew.                                        

·       Maintains and improves relationships with all stakeholders.                                

·       Develops and executes a comprehensive recruitment, training, and retention strategy, after approval by management.       

·       Handles compensation and benefits strategy, including benchmarking.                      

·       Ensures all seafarers are trained as per the training matrix.  

·       Reviews wage rates as indicated in the valid Collective Bargaining Agreements and revises company scaled as required once approved by the Director, Talent Development, and executive management

·       Monitors crew operating budget, provides relevant commentaries where required, and keeps Director, Talent Development advised on developments for necessary action.

·       Monitors department expenses, submits monthly variance reporting to Director, Talent Development; ensures that all reporting employees adhere to company policies and procedures

·       Assists Director, Talent Development in developing measures and initiatives basis identified Fleet Personnel KPIs so results become visible in our financial reporting

·       Assists in the development of key marine HR (Human Resources) initiatives under the guidance of Director, Talent Development as required

·       Maintains contractual relationships with global Fleet Personnel vendors and confirms that the vendor’s performance is regularly monitored and evaluated.

·       Handling Japanese flag vessels.

Management Reporting:

·       Communicates expectations to direct reports, manages performance, and provides leadership and support to team members in a constructive, efficient, and effective way

·       Ensures that all reporting employees adhere to company policies and procedures. Communicates expectations to direct reports, manages performance, and provides leadership and support to team members

·       Is familiar with the Health, Safety Environmental Protection and Quality Policy and understands the responsibilities under the Environmental Management System (EMS). In keeping with this and other compliance policies, understands his/her duty to report any environmental noncompliance and/or concern to his/her manager or members of the senior management team (including the highest level of management) either directly or through the open reporting system as per Management System guidelines

Medical Repatriation and Claims manage:

·       Defines and designs processes and procedures, together with the Crew Claims Advisor, to manage medical repatriation claims

·       Provides guidance to the Crew Claims Advisor in measuring medical claims performance as per company defined KPIs

·       Proposes policy changes where required

Communications and Reporting:

·       Provides guidance and direction to the Senior Fleet Personnel Assistant in coordinating Master/Chief Engineer visit to the charterers’ office and Setting Up for Success Program

·       Working with the Director, Talent Development, enables successful change management in a constructive and effective manner, to aid improving Fleet Personnel performance and mature the organization efficiently

·       Provides support to the Director, Talent Development in development of regional seafarer Forums and leadership conferences as required

Project Management and System Support:

·       Provides Fleet Personnel project management support as required

·       Provides support and user expertise for various system improvement initiatives in various platforms such as Crew Management software, Crew Communications platforms, and the like

·       Performs other duties as assigned including working in other functional areas to cover absences 

·       Is familiar with the Health, Safety, Environmental Protection and Quality Policy and understands the responsibilities under the Environmental Management System (EMS). In keeping with this and other compliance policies, they understand their duty to report any environmental noncompliance and/or concern to their manager or members of the senior management team (including the highest level of management) either directly or through the open reporting system as per Management System guidelines. 

·       Track and interpret relevant environmental regulations, communicates information to vessels, shore staff and New Build department to ensure compliance with environmental legislations. 

·       Build relationships and consult with regulatory bodies, such as US Coast Guard, etc,

·       Participate in environmental industry associations and committees. 

·       Provide guidance, information, and training on regulatory matters to other departments and sea staff

·       Maintain the legislation register on all upcoming regulatory requirements and looks at trends for the future. 

·       Work with internal stakeholders to position the company for future requirements

·       Drive the implementation of environmental policies and practices onboard and ashore. 

·       Update relevant documents and plans to ensure the most current regulations.

·       Issuing of annual certificates to vessels at completion of monitoring period 

·       Manage the development and employment of systems to ensure compliance, record-keeping, and preparation for: 

o   ISM code certification 

o   ISO standards systems compliance and future certification 

o   Regulatory codes, international regulations 

o   USCG and other relevant national and flag state authority requirements 

o   Documentation, tracking, statistics, and reporting 

·       Perform other duties as required.

·       Liaise with external stakeholders, such as flag states, port authorities, and classification societies, to ensure compliance requirements are met.

·       Maintain positive relationships with regulatory agencies and industry associations to stay informed about changes in regulations and industry standards.

Company Overview

NEW GOLDEN SEA SHIPPING PTE. LTD. (COSCO SHIPPING LINES SOUTHEAST ASIA BRANCH) operates in shipping and logistics, providing carrier and freight forwarding services with a focus on efficient supply chain solutions across Southeast Asia.

Job Summary

Lead shipping operations with full P&L responsibility, optimizing costs and yields through strategic vessel selection, route planning, and customer relationship management to drive business growth and operational excellence.

Responsibilities

• Manage full profit and loss accountability to ensure business profitability and sustainability
• Optimize cost efficiency by selecting vessels with appropriate size, speed, and bunker consumption aligned to volume prospects and port capabilities
• Monitor daily bunker consumption using system data to ensure vessel performance aligns with Time Charter Description and benchmark against sister ships
• Secure port call berth windows to maintain schedule integrity and operational efficiency
• Analyze and control indirect costs to support financial targets
• Manage and resolve cargo, container, and vessel damage claims in coordination with legal teams
• Strategize trade routes by analyzing market demand and supply to enhance service coverage and sailing frequency through own deployment or slot swaps
• Maintain high vessel schedule integrity to meet feeder-to-mother vessel connections and provide timely ETA and ETD updates to customers
• Collaborate with marketing to select customers and deals, actively participate in tender exercises
• Identify and implement General Rate Increases (GRIs), Rate Restorations (RRs), and Critical Bunker Recoveries (CBRs) in response to cost changes across managed trades
• Coordinate rate quotations and filings with marketing to support revenue management
• Manage agencies involved in vessel operations, cargo bookings, and customer relationship management at local service locations
• Engage actively in marketing efforts, especially with key clients introduced by marketing, and manage client relations during operational crises
• Conduct business development by reviewing trade route viability and adapting to operational or market changes
• Evaluate feasibility of new services, solo or via consortiums through vessel sharing agreements
• Make quick, effective decisions and communicate strategies clearly during operational or business crises
• Maintain professional relationships with external clients, port and terminal operators, and business partners
• Stay informed on the rapidly changing business environment through personal involvement and feedback channels including media
• Develop a strong understanding of current market conditions and long-term business outlook to identify opportunities and risks
• Prepare and position the right assets (ships) to meet future challenges and opportunities

Required competencies and certifications

• Minimum 10 years of sales experience in Shipping Carriers or Freight Forwarding
• Bilingual proficiency in English and Chinese, including reading and writing Chinese for reporting and liaison with Shanghai Headquarters
• Strong understanding of shipping carriers, freight forwarding, and supply chain solutions markets, with preference for industry vertical specialization

Preferred competencies and qualifications

• Excellent communication, interpersonal, and negotiation skills demonstrated in client and stakeholder interactions
• Proven ability to develop and execute strategic plans that drive business growth
• Strong analytical and problem-solving skills applied to operational and market challenges
• Customer-centric approach focused on building and maintaining strong relationships
• Excellent time management and organizational skills to handle multiple priorities
• Ability to work independently and collaboratively within teams

Plan, design and direct construction activities, to ensure safe and timely delivery and completion of development works.

• Present management reports pertaining to progress of projects, personnel performance and problems encountered and appropriate and effective solutions.

• Cover site activities and documents, and timely report to management

• Direct all site activities of site staff, contractors, and suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.

• Manage and deliver projects within project timeline and budget, as well as the framework of risk and environmental considerations.

• Manage work delivery and resources based on the resource allocation and project schedules.

Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Quantity Survey, Architecture or equivalent.

• At least 5 Year(s) of working experience in the related field is required for this position.

• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.

• Experienced in Structural and Architecture works will be preferred,

· Good Pay + Good allowance + Good Bonus

· Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Lead and manage all phases of construction projects, from pre-construction to completion.
• Develop, monitor, and update detailed project schedules and budgets.
• Coordinate with architects, engineers, contractors, suppliers, and internal/external stakeholders.
• Conduct site inspections to ensure compliance with quality, safety, and regulatory standards.
• Identify potential risks, resolve issues promptly, and implement proactive solutions.
• Ensure strict adherence to safety procedures and company policies.

Requirements

• Degree in Civil Engineering, Construction Management, or a related discipline.
• Minimum 5 years of project management experience in the construction industry.
• Experience managing HDB projects is REQUIRED.
• Proven track record of successfully delivering residential, commercial, or infrastructure projects.

Good Pay + Good allowance + Good Bonus

· Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job description

• Plan, design and direct construction activities, to ensure safe and timely delivery and completion of development works.

• Present management reports pertaining to progress of projects, personnel performance and problems encountered and appropriate and effective solutions.

• Cover site activities and documents, and timely report to management

• Direct all site activities of site staff, contractors, and suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.

• Manage and deliver projects within project timeline and budget, as well as the framework of risk and environmental considerations.

• Manage work delivery and resources based on the resource allocation and project schedules.

Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Quantity Survey, Architecture or equivalent.

• At least 5 Year(s) of working experience in the related field is required for this position.

• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.

• Experienced in Structural and Architecture works will be preferred,

· Good Pay + Good allowance + Good Bonus

· Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

· Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team

· Verify the overall list of errors, construction detail and design, defects and variations based on construction plans and drawing designs before construction and or processing payment to subcontractors

· Manage people and organisational functions such as perform on-the-job coaching and to track employees’ productivity.

· Plan, forecast and track sub-contractors work progress, provide weekly scheduling and conduct daily coordination meeting to ensure project target timeline are met by sub-contractors, including logistic arrangement for daily operation needs.

· Drive continuous improvement initiatives

Job Requirements

· Possess a degree in Civil Engineering with at least 6 years of relevant working experience, preferably with a main contractor

· Experience in managing deliverables and milestones: on time/within budget/meeting business needs

Good Pay + Good allowance + Good Bonus

· Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Project Management & Execution

• Oversee full project lifecycle from design, tender, and construction to handover.
• Ensure compliance with quality assurance (QA) and health & safety (HSE) requirements.
• Conduct design and site coordination meetings with clients, consultants, and site teams.
• Review design drawings for constructability and value engineering opportunities.
• Monitor site progress, schedule adherence, and cost performance.
• Lead project reviews, manage variations, and resolve site issues promptly.

Requirements:

• Degree / Diploma in Construction, Civil Engineering, Quantity Surveying, or Architecture.
• Minimum 5 years of experience in building or construction project management.

· Good Pay + Good allowance + Good Bonus

· Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team
• Verify the overall list of errors, construction detail and design, defects and variations based on construction plans and drawing designs before construction and or processing payment to subcontractors
• Manage people and organisational functions such as perform on-the-job coaching and to track employees’ productivity.
• Plan, forecast and track sub-contractors work progress, provide weekly scheduling and conduct daily coordination meeting to ensure project target timeline are met by sub-contractors, including logistic arrangement for daily operation needs.
• Drive continuous improvement initiatives

Job Requirements

• Possess a degree in Civil Engineering with at least 6 years of relevant working experience, preferably with a main contractor
• Experience in managing deliverables and milestones: on time/within budget/meeting business needs

Good Pay + Good allowance + Good Bonus

· Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

·       Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team

·       Verify the overall list of errors, construction detail and design, defects and variations based on construction plans and drawing designs before construction and or processing payment to subcontractors

·       Manage people and organisational functions such as perform on-the-job coaching and to track employees’ productivity.

·       Plan, forecast and track sub-contractors work progress, provide weekly scheduling and conduct daily coordination meeting to ensure project target timeline are met by sub-contractors, including logistic arrangement for daily operation needs.

·       Drive continuous improvement initiatives

Job Requirements

·       Possess a degree in Civil Engineering with at least 6 years of relevant working experience, preferably with a main contractor

·       Experience in managing deliverables and milestones: on time/within budget/meeting business needs

Good Pay + Good allowance + Good Bonus

· Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Overview:

Le Clos is seeking an experienced, commercially driven, and hands-on General Manager to lead and oversee all aspects of the business. The General Manager will be responsible for driving operational excellence, financial performance, team development, and guest satisfaction across restaurant, wine retail, and event operations while upholding Le Clos' standards of hospitality and wine expertise.

Key Responsibilities:

• Lead and manage the overall operations of Le Clos, ensuring profitability, efficiency, and service excellence.
• Develop and execute business strategies to achieve revenue, growth, and operational objectives.
• Oversee all front-of-house, retail, wine, and event operations.
• Manage and develop department heads and team leaders, fostering a high-performance culture.
• Ensure exceptional guest experiences and maintain the highest standards of hospitality.
• Monitor financial performance, including budgeting, forecasting, cost control, and profitability analysis.
• Drive sales initiatives and identify opportunities for revenue growth across all business segments.
• Oversee recruitment, onboarding, training, and performance management of staff.
• Maintain compliance with all health, safety, employment, and licensing regulations.
• Build and maintain strong relationships with suppliers, partners, clients, and stakeholders.
• Collaborate with ownership on strategic planning, expansion opportunities, and business development initiatives.
• Ensure accurate inventory management, stock control, and operational reporting.

Requirements:

• Minimum 5 years of senior management experience in hospitality, food & beverage, luxury retail, or wine-related businesses.
• Proven track record in managing multi-functional teams and achieving financial targets.
• Strong leadership, communication, and decision-making skills.
• Solid understanding of P&L management, budgeting, and business operations.
• Passion for hospitality, customer service, and wine culture.
• Ability to work under pressure and adapt in a fast-paced environment.
• Strong organizational and problem-solving abilities.
• Experience with POS systems, inventory management, and operational reporting.
• Flexibility to work evenings, weekends, and public holidays when required.
• WSET qualification or wine industry experience is an advantage.

Company: AS2 ENGINEERING PTE LTD
Location: Singapore
Employment Type: Full-Time

Job Description

We are seeking an experienced and dynamic General Manager (Construction Operations) to oversee daily business operations, manage construction projects, lead site teams, and maintain strong relationships with clients. The successful candidate will be responsible for ensuring projects are delivered safely, on time, and within budget while maintaining high standards of quality and compliance.

Key Responsibilities

• Lead and supervise construction workers, supervisors, and project teams.

• Plan, coordinate, and monitor multiple construction projects from commencement to completion.

• Liaise with clients, consultants, subcontractors, and suppliers to ensure smooth project execution.

• Manage project schedules, budgets, and resource allocation.

• Prepare, review, and maintain project documentation, contracts, reports, and correspondence.

• Ensure compliance with Singapore building regulations, workplace safety requirements, and company policies.

• Resolve operational issues and provide effective solutions to meet project requirements.

• Conduct regular meetings with clients and internal teams to monitor project progress.

• Develop business opportunities and maintain long-term client relationships.

• Oversee procurement, manpower planning, and administrative matters.

Requirements

• Minimum 20 years of relevant experience in construction operations. (Strictly Need minimum 20 years)

• Strong leadership and people management skills.

• Experience in handling clients, subcontractors, and regulatory requirements in Singapore.

• Good knowledge of project planning, documentation, and contract administration.

• Familiar with Workplace Safety and Health (WSH) regulations.

• Proficient in project documentation.

• Excellent communication and interpersonal skills.

Skills

• Construction Project Management

• Team Leadership

• Client Relationship Management

• Document Control and Administration

• Budgeting and Cost Control

• Resource Planning

• Contract Management

• Problem Solving

• Workplace Safety and Health Compliance

• Communication and Negotiation Skills

Working Hours

• No Formal Timing, Need support 24/7.
• If need to work every week end and Publich holidays

Company Overview

Armour Publishing is a Singapore-based independent publisher established in 1991, producing diverse books for readers across Asia and beyond.

Job Summary

Lead Armour Publishing’s strategic publishing, operations, sales, marketing, finance, and HR functions to drive quality content, market expansion, operational efficiency, and sustainable growth.

Responsibilities

• Develop and execute publishing plans that achieve strategic business goals focused on quality and profitability
• Guide editorial team to acquire, develop, and publish market-relevant content aligned with company values
• Build and maintain collaborative relationships with authors, illustrators, clients, partners, and stakeholders
• Identify and secure new partnerships and business opportunities for custom publishing and market expansion locally and regionally
• Monitor publishing technology trends and implement innovative tools to enhance operations and audience reach
• Represent the company at literacy and publishing events to raise profile and expand industry networks
• Oversee daily operations and administrative processes to ensure company-wide efficiency
• Direct and supervise staff performance and operational activities to meet company objectives
• Ensure compliance with legal and regulatory requirements related to publishing, copyrights, and intellectual property
• Develop contingency and crisis management plans to address unexpected business challenges
• Review and enforce Standard Operating Procedures (SOPs) across all company processes
• Manage distribution channels for print and digital products to ensure timely, cost-effective delivery
• Lead marketing team to design and implement sales and marketing strategies targeting key audiences
• Cultivate strong relationships with customers, distributors, booksellers, and industry partners to enhance market presence
• Analyze industry trends, competitor activities, and emerging opportunities to inform business decisions
• Explore and develop new market opportunities including international markets, digital platforms, and emerging formats
• Collaborate with Finance to maintain accurate financial records, audited accounts, budgets, cash flow, and performance tracking
• Review and approve payments and claims to ensure financial control
• Monitor financial performance and make decisions to support sustainable company growth
• Prepare and present regular performance and financial reports to executive team and shareholders
• Develop investment presentations for fundraising to existing and potential investors as needed
• Recruit, train, and develop staff to build a high-performance, collaborative team culture
• Manage staff administration including leave approvals and annual appraisals