Total 13,625 Customer Service job vacancies

Job Responsibilities:

• Perform preventive and corrective maintenance on communication systems and sub-systems
• Carry out workshop-level repairs according to maintenance instructions and procedures
• Maintain tools, test equipment, and test jigs in good working condition
• Provide technical support and training when required
• Liaise with customers and suppliers on quotations, invoices, and shipping documents
• Handle other related administrative and operational duties as assigned

Period:

• 2 years contract (Renewable and convertible)
    

Location: 

• Ang Mo Kio

Working Hours:

• Monday – Friday: 8:30 am to 6.00 pm

Salary:

• Up to $3,600

Job Requirements:      

• Diploma in Electrical and Electronics Engineering or equivalent
• Minimum 2 years of relevant experience in electronic systems maintenance
• Strong knowledge and hands-on skills in repairing electronic cards and modules
• Experience with networks, routers, servers, and computers will be advantageous
• Good customer service and problem-solving skills
• Strong communication and listening skills
• Willing to learn and work effectively in a team

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

azmin@successhrc.com.sg (Reg No: R25129300)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

Job Summary

You will lead and manage a customer service team to deliver effective support and maintain strong relationships with clients and stakeholders. You will communicate clearly across all organizational levels and ensure operational coverage during late hours.

Responsibilities

• Lead and manage a customer service team to achieve performance targets and deliver quality service
• Develop and maintain strong local contacts to support customer service operations and business growth
• Communicate effectively with internal teams and external stakeholders to resolve issues and enhance customer satisfaction
• Manage staff schedules and resources to ensure coverage during late working hours
• Adapt to evolving business needs by performing additional tasks as assigned

Preferred competencies and qualifications

• Experience in customer service management, including team leadership and staff management
• Strong interpersonal and communication skills to engage with diverse audiences at all levels
• Familiarity with local market and contacts to support customer relations
• Willingness to work late shifts as required
• Preference for candidates with local residency

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

Why join us?

• 5-day work week (Mon - Fri, 8am to 5:30pm or 8.30am to 6pm)
• KPI incentives
• Training provided

What is your mission?

• Provide excellent support experience to customers via relevant communication channels such as phone lines, emails etc.
• Identify customer's needs, researching any existing issue to provide strategic solutions that will best address customer's needs and ensure that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance with our service standards.
• Provide constructive feedback on tools, resources, procedures, and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• GCE 'A' Level/Diploma/Degree with preferably 2 years of experience in contact centre setting; Candidates with no experience are encouraged to apply
• Effectively bilingual and articulate with a strong command of spoken and written English
• Proficient in MS Office applications with excellent keyboard skills
• Possess good customer handling skills with a positive mindset
• Team player who is able to adapt in a fast-paced environment
• Strong time management skills and motivation to exceed expectations
• Comfortable working with computers and multiple systems

Additional information

• This position will be in a call centre environment
• Mobile phones/recording devices to be kept in a personal locker when on the call floor

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future 
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Performs all channel Monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations
• Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities
• Prepares and analyzes internal and external quality reports for review with Internal Stakeholders and/or clients
• Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
• Works in partnership with Operations, Training and Clients in developing and/enhancing evaluation programs that’s targeted to the objectives of the account and will unearth root cause of the problems, possible solutions and provide actionable insights for performance improvement
• Uses Call Center Tools and/or Client Systems to gather data and analyze trends or patterns affecting quality performance
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘A’ level/ Diploma in any field.
• At least two (2) years of relevant working experience in handling contact centre cases in a call centre or service industry environment.
• Good knowledge of MS Excel and PowerPoint with knowledge on basic reports preparation.
• Experience in performing quality audit, root cause analysis, calibration, process improvement initiative.
• Knowledge of Quality terms, tools, and methodologies.
• Demonstrated ability to train and develop new and existing support agents
• Excellent organizational, time management, customer service and problem-solving skills while working in an environment with frequent interruptions.
• Excellent verbal and written communication skills in English and the language of supporting market.
• Strong time management skills and motivation to exceed expectations.
• Comfortable working with computers and multiple systems.

Working days: Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm
Salary: Basic $2200 to $2600
Address: Joo Koon

Requirements

At least diploma

Job scope
Answer call
Issue sales order
Reply email
Prepare quotation

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

JobResponsibilities:

• Assist senior consultants (including the Marketing Director and future consultants) in delivering business advisory and strategic consulting services to clients.
• Conduct market research, industry analysis, and competitor benchmarking for client projects.
• Support the development of business plans, market entry strategies, and operational improvement recommendations.
• Prepare consulting reports, presentations, and data analysis for client meetings.
• Assist in client onboarding, project coordination, and timeline management.
• Help identify business opportunities and potential partnerships for clients.
• Support the team in preparing proposals, pitch decks, and thought leadership content.
• Participate in client interviews, workshops, and strategy sessions as required.
• Monitor project deliverables to ensure client satisfaction and project success.

Requirements &Qualifications:

• Bachelor’s degree in Business Administration, Management, Economics, Marketing, or related field.
• Minimum 2–4 years of experience in business consulting, corporate strategy, or related roles.
• Proficient in Microsoft Office (PowerPoint, Excel, Word) and research tools.
• Ability to work independently and collaboratively in a fast-paced environment.
• Prior experience in management consulting or business advisory services is an advantage.

• Visitors - receives visitors to the office and advises the relevant internal party of their arrival.

• Refreshments – ensures refreshments are provided to visitors and internal meeting coordinators in the waiting area and meeting rooms as appropriate. Ensure refreshments, crockery and cutlery are cleared away after meetings and that crockery and cutlery are cleaned and stored after use. Ensure reception pantry is stocked with refreshments.

• Meeting rooms – manages meeting rooms bookings and ensures meeting rooms are clean and prepared as appropriate in advance of meetings. Assist with setting up video conference equipment when IT staff are unavailable.

• Telephone – operates the telephone switchboard, ensuring that incoming calls are answered promptly and politely and are diverted to the appropriate internal party as efficiently as possible, or clear messages are taken and passed to the appropriate party quickly.

• Mail – receives incoming mail from postal service and courier companies. Arranges for mail to be sorted and to be delivered to the relevant internal party as quickly as possible. Collates outgoing mail and courier packages and arranges for it to be posted, delivered in person or collected by courier company.

• Reception relief – arranges for relief cover at lunchtimes, during annual and other leave and other times as necessary.

• Assist visiting staff with arranging local travel as required.

• Assist vendors with carrying out routine office equipment readings, minor repairs such as light bulb replacement.

• Replenishing staff pantry fridge with drinks.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

1. Provide leadership, mentorship and guidance to the team
2. Take charge of multiple projects / teams and be responsible of the overall operations
3. Manage customers’ feedbacks, develop effective relationships, and maintain high quality service standards to all relevant stakeholders
4. Ensure proper site management and control, inclusive but not limited to work efficiency, safety and cleanliness
5. Evaluate and review manpower and material allocation
6. Manage the performance of subcontractors and suppliers to ensure on-time delivery of works and materials
7. Monitor and control maintenance’s cost by taking proactive measures to prevent costs overruns
8. Assist QSD Manager in ensuring proper documentation and archiving of records in line with company’s ISO system.
9. Work closely with Project Manager, Developer, Consultants and relevant Authorities to ensure proper handover of project during and after DLP
10. Analyse all reported defects and provide valuable feedback and lesson learnt to the project teams
11. Work with QSD Manager to continually fine-tune and streamline the maintenance system, policies and procedures
12. Produce and submit reports whenever necessary
13. Work in collaboration with QAQC team by carrying out audit inspections at on-going projects and meetings for knowledge and experience sharing aimed to enhance quality of work and reduce potential building defects
14. Provide directions / advice in construction as precursor to handing over of completed projects
15. Participate in any other ad-hoc corporate duties assigned

Requirements

Degree in Civil Engineering/Projects & Facilities Management or its equivalent. Diploma holders with relevant experience will also be considered.

Minimum of 5 years' experience in building construction works.

Proven customer service track record in HDB and/or private residential projects during Defect Liability Period (DLP)/handing over stage from Project Management Team.

Strong experience in architectural works.

Knowledge in MEP works will be an added advantage.

Job Summary:

To work with caregivers towards peace of mind and freedom to live the life they aspire. This is done through partnership with caregivers, volunteers, and internal/external stakeholders to deliver programmes and services using a caregiver-centric approach.

*Scope of Caregivers Support: Provide support to caregivers and families of older persons, persons with special needs and mental health conditions.

Principal Responsibilities and Duties:

Programme development, implementation, and evaluation:

• Plan, publicise and conduct caregiver support programmes (e.g., talks & workshops, Carer Lighthouse, Care Line).
• Facilitate talks, workshops and group programmes in a strength-based and caregiver-centric approach
• Monitor attendance, collect feedback, and support impact evaluation to improve service quality.
• Foster a sense of community among caregivers through conducting peer support networks and social events.
• Continuous learning with the team through regular review of programs.

Caregiver Engagement & Support:

• Serve as a first point of contact for caregivers, providing information, referrals, and empathetic listening via Care Line.
• Conduct outreach to raise awareness of available services through community events and partnerships.
• Maintain strong relationships with caregivers and work with caregivers to achieve their aspirations
• Volunteer & Stakeholders engagement:
• Maintain strong relationships with the community, volunteers and internal stakeholders to deliver suitable programmes for caregivers
• Liaise with corporate and school volunteers to implement ad-hoc events or regular activities for Caregivers.
• Collaborate with internal departments to achieve organisational goals.
• Recruit, train, and engage volunteers to support programme delivery.

Backbone support to team function:

• Maintain knowledge resource of the team related to Caregiving e.g. Care Line resource library.
• Organize events for the team that contributes to team growth and bonding.
• Prepare reports and presentations to track programme effectiveness and inform improvements.
• Support grant applications and documentation for funding compliance.

Essential Qualifications:

• Degree in any discipline.
• Prior training in WSQ ACLP 2.0 will be an added advantage.
• Interested in improving the Caregiving situation in Singapore.
• 1-2 years of experience working with Caregivers and families.
• Prior experience in programme management or working with caregivers will be an added advantage.
• Excellent verbal and written communication, problem-solving solving and administration skills.
• Excellent programme planning and facilitation skills.

Core Competencies, Skills, and Attributes:

• Passionate about journeying with Caregivers and families
• Practice empathetic listening and communication skills with Caregivers and families
• Keen learner and strong team player
• Creative and adaptable to dynamic nature of work
• Good organization and problem-solving skill
• Proficient in MS Office 365 programs
• Experience in social media platforms e.g. facebook, telegram and Instagram.

* This role is required to run across Singapore to conduct workshops and programmes, the office is based at Tampines.

Job Responsibilities

• Welcome guest in a warm and friendly manner.
• To provide excellent customer satisfaction through exceeding expectations of guests.
• To provide excellent customer service to guest in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
• Perform day to day pre-opening and closing activities as per SOPs.
• To adhere to service SOPs.
• Ensure that food hygiene and safety standards are maintain and comply.
• Maintain day to day outlet cleanliness.
• Perform general housekeeping and equipment maintenance duties.
• Report on time, in proper uniform and grooming standard.
• Work together with other team members to provide good quality service.
• Assist in dishwashing duties as and when required.
• Execute any other duties as assigned.

Education

• Min. GCE “N”/ “O” Level, customer service certificate or any related fields.

Experience

• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B.
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment.

Benefits

• Staff Discount
• Medical Benefits
• Meal Benefits
• Career Progression
• Flex-health Benefits

Role Summary 

As an Assistant Cost Manager for Data Centre Projects, you will support the delivery of cost management services across fast‑paced, service‑intensive environments. Working under the guidance of a Cost Manager or Senior Cost Manager, you will assist with cost planning, tender support, contract administration, and reporting activities.

Pre‑Contract Support

• Assist in preparing cost estimates, cost plans, and budgets for data centre projects.
• Support quantity take‑offs and rate analysis for MEP or CSA packages depending on background.
• Help prepare tender documentation, gather quotations, and support tender analyses and evaluations.
• Assist in compiling contract documents and supporting procurement activities.

Post‑Contract Support

• Help track project costs, monitor variations, and assist in change control procedures.
• Support preparation of monthly cost reports and updates for clients.
• Collect and verify data required for progress valuations and payment certifications.
• Coordinate with contractors and consultants to verify work progress and financial claims.

Governance & Coordination

• Maintain organised documentation, cost records, and audit‑ready files throughout the project.
• Assist in value engineering discussions and cost‑saving reviews.
• Support the project team by providing timely inputs during meetings, workshops, and client discussions.
• Ensure key information and learning from each project is uploaded into internal knowledge platforms.

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.  

RESPONSIBILITIES 

• Summarize data in tables, charts, and graphs 
• Analyze and interpret sales data and consumer data
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations 
• Review data for errors and inconsistencies 
• Use internal tools and data sources 
• Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners’ (CBPs') expectations 
• Interacts with client staff on routine issues 
• Independently discusses analysis design to best answer client questions with CBP/client 
• Discuss design and calculate the Quantified Business Opportunity 
• Drive time/cost-effectiveness on the project 
• Support meeting the COE objectives as a whole 

Our client is a Germany MNC . Due to business needs, they are now recruiting a Key Account Manager to be part of their Team for ongoing transformation projects. They are located in the Central - easily accessible.

Responsibilities:

• Drive overall sales performance by achieving sales targets while ensuring budget control and profitability
• Partner closely with retailers and distributors to formulate and implement long-term business growth strategies
• Plan and execute effective sales and trade marketing initiatives
• Work collaboratively with the marketing team to align trade and above-the-line activities with business objectives
• Lead negotiations on contracts, pricing structures, and trading terms
• Evaluate and analyze the effectiveness and ROI of sales and marketing campaigns
• Prepare and monitor sales forecasts to support market demand planning
• Oversee demand planning and inventory movement to ensure smooth operations
• Prepare monthly sales reports and provide insights on sales performance
• Identify business opportunities and gaps to drive continuous growth

Requirements:

• 5 years of relevant sales experience
• Experience in FMCG or pharmaceutical industry is bonus
• Experience working with distributors/modern trade channels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No: 19C9682
EA Personnel No: R25157233 (Loh Pooi Keng)

We are looking for a Procurement Intern to support our procurement team in day-to-day administrative, operational, and basic analytical tasks. This role is suitable for a motivated candidate who is organized, detail-oriented, and willing to learn how procurement processes work in a professional environment.

The ideal candidate should have good knowledge of Microsoft Office, especially Excel, Word, and PowerPoint, and be comfortable working with data, documents, and internal stakeholders.

Key Responsibilities

Support the procurement team with daily administrative and operational tasks.

Assist in preparing, updating, and maintaining procurement documents, records, and trackers.

Help with data entry, file organization, and document management.

Support basic analytical work, including preparing simple reports, summaries, and data updates.

Assist in tracking purchase requests, purchase orders, delivery status, and pending items.

Coordinate with internal departments when information or follow-up is required.

Support vendor-related administrative tasks, such as updating vendor details and organizing supplier documents.

Assist in preparing presentations, reports, and spreadsheets using Microsoft Office.

Help ensure procurement records are accurate, complete, and properly maintained.

Perform other tasks assigned by the procurement team.

Role Summary 

The CSA Cost Manager will be responsible for delivering full lifecycle cost management services for the Civil, Structural & Architectural (CSA) packages on a large‑scale data centre development.

This role focuses on ensuring cost certainty, commercial control, and value optimisation across complex base‑build works, including substructure, superstructure, building envelope, and architectural elements. You will work in a fast‑paced, mission‑critical environment, collaborating closely with project teams, consultants, and contractors.

Key Responsibilities

Cost Planning & Pre‑Contract Management

• Prepare and manage cost estimates, feasibility studies, and detailed cost plans for CSA works.
• Provide cost advice during design development on structural systems, construction methods, and architectural elements.
• Benchmark costs and identify value engineering opportunities to optimise project outcomes.

Procurement & Tendering

• Prepare tender documentation and commercial deliverables for CSA trade packages.
• Manage tender processes including pre‑qualification, tender analysis, evaluation, and recommendations.

Post‑Contract Cost Management

• Manage change control processes, including variation assessments and cost impact analysis.
• Review and certify contractor progress payments.
• Monitor cost performance and maintain accurate forecasts and records.
• Support final account negotiation and project close‑out.

Reporting & Financial Control

• Prepare regular cost reports, forecasts, and financial updates.
• Identify cost risks, trends, and mitigation measures.
• Ensure alignment with project budgets and financial governance requirements.

Stakeholder Coordination

• Work closely with Project Managers, consultants, contractors, and client representatives.
• Participate in design, coordination, and site meetings, providing commercial input for CSA scope.
• Coordinate closely with MEP teams to ensure integrated project delivery.

Governance & Risk Management

• Ensure compliance with project governance, procedures, and reporting standards.
• Identify and manage project cost risks proactively.
• Maintain transparency and accuracy in all cost management deliverables.