Total 2,231 Senior Executive level Customer Service job vacancies

Cloud Support Engineers are responsible for providing technical support for a set of Strategy Products.  This person dedicates his/her time to resolving customer issues, contributing to the growth of our Strategy Community, and further growing their Strategy Product Knowledge to provide top-notch service.  To succeed in this role this person must be passionate about our technology, thrive in challenging situations, and have a strong desire to help others

Responsibilities 

• Provide support for Strategy’s Business Intelligence product suite, Cloud platform, and its underlying technologies 
• Develop strong relationships with Strategy customers and partners through daily, high quality interactions during customer project development and production system maintenance 
• Find creative and sophisticated solutions to complex or higher priority problems reported while using Strategy’s product suite through analytical talent and strong troubleshooting abilities 
• Collaborate and communicate effectively with peers, internal application and software development teams 
• Prioritize and communicate product defects and enhancements to development teams 
• Contribute to the growth of the Strategy Community by creating customer-facing documentation of all technical solutions and product documentation addendums 
• Enhance personal and professional growth by participating in Internal Development Programs 
• Work in a strong team environment 

Qualifications 

• Bachelor’s degree, preferably in a technical field (Engineering, Physics, Mathematics, Computer Science) 
• Exposure to Python, REST API, Java, SQL, HTML, or XML/XSL technologies 
• Windows/Linux system administration knowledge 
• Minimum of 2 years of IT customer service experience / strong customer focus 
• Minimum of 1 year of MicroStrategy Platform usage or administration knowledge 
• Strong analytical and troubleshooting skills and experience 
• Strong Time management skills to prioritize workload, multi-task, meet deadlines, and manage competing priorities under pressure  

Preferred Cloud certifications (AWS, Azure, or Google Cloud). Bilingual, with proficiency in both English and Japanese.

• Clinical Aspects
• Manage enquiries and referrals
• Conduct assessment and home/site visits, and provide counselling, behavioral interventions, groupwork and support for residents and their families
• Conduct comprehensive assessments of residents' care and financial needs, and support in the submission of HOMES means testing and transport subsidy applications as required
• Look after clients' physical and emotional welfare, identify anomalies and provide the appropriate intervention or service linkage
• Manage emergency response and crisis management with regards to residents' behaviour management with the multi-disciplinary team
• Develop, implement and review Individual Training Plans for residents with the multi-disciplinary team
• Provide information, referral and psychoeducation services to caregivers
• Network and collaborate with relevant stakeholders and community partners
• Participate in multidisciplinary team meetings and case conferences as required and actively share information in a respectful, non-judgemental manner
• Process and Resources Aspects:
• Maintain accurate and timely updates of case recordings, client profiles and other related case work management processes
• Maintain accurate records, update records and prepare reports for reporting to governing agencies and government means-testing applications
• Adhere to the standard operating procedures and social work practices
• Plan and implement projects/programmes assigned
• Attend and participate in individual clinical and group supervision sessions
• Attend relevant professional development seminars and training programmes for self-development
• MediFund/Financial Assistance application experience

Requirements:

• Min. Degree in Social Work
• Min 2 to 4 years of social worker experience will be an advantage
• Must have MediFund/Financial Assistance application experience

Up to $5K

Office hours, Mon to Fri

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Description

• Industry/ Organization Type: Oil & Energy industry
• Position Title: Administrative Executive (HR & Accounts Support)
• Working Location: West – Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5 Days (Monday – Friday, 8:00 AM – 5:00 PM)
• Salary Package: Basic Salary + Transport Allowance + OT + AWS
• Duration: Permanent Role

Key Responsibilities

• Provide comprehensive administrative support to the office and management team, including filing, documentation, record-keeping, and correspondence management.
• Coordinate office supplies, equipment, and vendor services to ensure smooth daily operations.
• Assist in scheduling meetings, preparing agendas, taking minutes, and preparing reports, memos, and other administrative documents as required.
• Maintain accurate records of invoices, payment vouchers, and related documents, and support basic accounts administration for audit and finance purposes.
• Assist in organizing company events, staff activities, and welfare initiatives.
• Support recruitment and HR administrative functions, including job postings, resume screening, interview coordination, onboarding processes, and applicant communication.
• Promote workplace safety, health, and environmental practices while ensuring efficient day-to-day office operations.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in Business Administration, Accounting, Human Resource Management, or a related field
• At least 3 years of relevant experience
• Proficient in Microsoft Office applications
• Good organizational and time management skills
• Good communication and interpersonal skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83636 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

[Job ID: 1093205]

Responsibilities

• Handle inquiries from corporate and individual clients
• Conduct property viewings and guide clients through tours
• Support contract finalization in collaboration with local staff
• Coordinate and manage property handover to tenants, including preparation and guidance
• Perform administrative tasks such as document preparation and email correspondence
• Report updates and share progress with supervisors
• Provide post-handover customer support

Requirements

• Minimum 2–3 years of experience in B2C sales or customer service
• Proficient in Japanese (business level) to liaise with Japanese-speaking customers.
• Ability to work on weekends when required (compensatory leave provided)
• Strong communication and interpersonal skills
• Detail-oriented with good organizational abilities
• Proficiency in Microsoft Office applications is an advantage

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Kota Baba

EA Personnel Reg. no.: R22106801

EA License no.: 07C5771

Key Responsibilities:

·      Supervise and/or provide care, protection, cleanliness and hygiene of all church properties including interior and exterior of buildings, grounds, landscape, equipment and vehicle

·      Supervise, manage and work closely with security guards and cleaners

·      Supervise and ensure proper works are carried out by external contractors

·      Ensure proper protection before commencement of works and clean up after

·      Conduct periodic checks and reports on existing plants, machineries and facilities, plants and landscape

·      Implement maintenance schedules including hands-on preventive and corrective maintenance of all M&E plants and equipment, sanitary and plumbing works and other building works

·      Supervise and coordinate installation of new equipment and in-house upgrading projects and renovation works to ensure compliance with by-laws

·      Review and make constant improvements to facilities

·      Keep and update inventory records of assets

·      Prepare contractors’ and suppliers’ payment claims

·      Submit weekly, monthly and urgent maintenance reports

·      Review, request and recommend renewal of existing contracts or new service quotations

·      Supervise and ensure proper allocation of storage space and control of usage of storage throughout the organization

·      Manage facility bookings and control building automation for locking and unlocking as well as activities of rooms/hall, doors and air-conditioning systems

·      Supervise and ensure submission of defects listing and works requiring repairs     

·      Supervise the preparation of facilities or decors/fixture for all church events/ weddings and festive seasons, including arranging of chairs and setting up stage

• Responsible for assigned inbound shipments in Singapore.
• Manage & update all import discrepancies.
• Promptly handle customer inquiries, complaints, and feedback.
• Coordinate with the origin country in case of any discrepancy...
• All emails are to be replied to in a timely manner, but not later than the end of the business day.
• Resolves product or service problems by clarifying the customer’s complaint, determining the root cause of the problem, and selecting and explaining the best solution to solve the problem.
• Ensure all import shipments are handed over to a third party for SG delivery as per the required service.
• Identify the service codes (ADC and eADC) for correct billing.
• Coordinate with Ops to print labels for Ninja van & TCK couriers.
• Responsible for any return shipment or export to LHR, HKG, or TPE
• Manage & handle all undelivered shipments.
• Ensure the weekly KPI for POD closure is maintained at 98% completion by running a daily report and liaising with delivery vendors.
• Ensure all local and international pickups are arranged under Ad-hoc

Good Comand over English / Chinese Language

Company Overview

• Princess's Cottage: The Nails Story is a premium nail salon chain in Singapore offering professional nail, eyelash, eyebrow, and waxing services. Known for quality, hygiene, and excellent customer experience across multiple outlets including Tampines, Pasir Ris, Sengkang, and Somerset.

Job Summary

Manage inbound and outbound calls to handle appointment bookings, enquiries, and customer issues while supporting salon operations and promoting services to enhance customer satisfaction and revenue.

Responsibilities

• Handle inbound and outbound calls to book appointments, respond to enquiries, manage cancellations, and conduct follow-ups professionally
• Update client records, preferences, and service history accurately using the salon booking/CRM system
• Provide clear product and service information to customers and recommend add-ons and promotions to increase sales
• Resolve customer complaints empathetically and follow up promptly; escalate issues to management when necessary
• Coordinate with salon receptionists and technicians to ensure smooth appointment flow and timely service delivery
• Process payments and refunds and assist with basic POS operations as needed
• Monitor and report daily call volumes, missed calls, booking trends, and customer feedback to support operational improvements
• Maintain and update phone scripts, FAQs, and standard operating procedures; suggest service improvements

Required competencies and certifications

• Strong customer service skills demonstrated by courteous phone manner, active listening, empathy, patience, and conflict resolution
• Proficiency in using booking/CRM systems, MS Office, and basic POS operations with the ability to quickly learn new software
• Ability to upsell services and meet sales-related KPIs such as conversion rates, customer retention, and average spend
• Professional appearance, punctuality, and flexibility to work shifts including evenings and weekends

Preferred competencies and qualifications

• Diploma, A-levels, or equivalent education; relevant coursework in hospitality, retail, or beauty industry preferred
• 1–3 years of experience in customer service, call center, or front-desk roles; salon or F&B experience is an advantage
• Skills in multi-site coordination, time management, accurate data entry, teamwork, and problem-solving
• Proficiency in spoken and written English; knowledge of Mandarin or other local languages (Malay/Tamil) is a plus for customer communication

Responsibilities:

• Lead and drive applied R&D projects in the areas of Battery Management Systems (BMS), Energy Storage Systems (ESS), and green power technologies.
• Conduct system-level research on battery safety, performance, reliability, and external monitoring for lithium-ion, sodium-ion, and other emerging battery systems, with a focus on practical engineering applications rather than materials development.
• Develop control, monitoring, diagnostic, and optimisation solutions for battery systems, ESS, and hybrid energy platforms. Design and implement energy management strategies for integrated clean energy systems involving batteries, solar PV, hydrogen/fuel cells, and other hybrid power configurations. Support the development of ESS solutions for grid stability, resilience, and efficient energy utilisation in distributed energy and microgrid applications.
• Advance the use of digital twin and AI-enabled approaches for battery systems, ESS, solar energy, hydrogen, and other green energy platforms to improve monitoring, control, optimisation, and predictive maintenance.
• Development of innovative prototypes, proof-of-concept systems, and demonstration platforms for industry-relevant applications.
• Identify, develop, and secure research funding opportunities through grants, industry-sponsored projects, and strategic collaborations. Prepare and manage project proposals, technical reports, research publications, presentations, and related documentation. Build and maintain partnerships with industry, government agencies, and research institutions to support technology translation, validation, and deployment.
• Provide training and mentorship for industry professionals and Temasek Polytechnic students through project supervision, applied learning activities, workshops, and short courses.
• Support the Centre’s strategic growth in the areas of battery management, energy storage, and green power, aligned with emerging industry and national priorities.

Pre-requisites:

• Qualifications in Electrical/Electronic Engineering, Computer Engineering, Automation, Power Engineering, Computer Science, or a related field. Postgraduate qualifications are preferred.
• Relevant R&D or industry experience of 2–8 years in Battery Management Systems (BMS), Energy Storage Systems (ESS), battery systems, or green power technologies.
• Good knowledge of battery safety, performance, reliability, monitoring, and system integration. Familiarity with integrated energy systems involving batteries, ESS, solar PV, hydrogen/fuel cells, or hybrid power platforms.
• Experience in control, diagnostics, optimisation, or energy management for electrical or energy systems. Exposure to digital twin, AI-enabled methods, or intelligent system applications in battery, ESS, or green energy areas will be an advantage.
• Practical experience in hardware and software development, embedded systems, instrumentation, prototyping, system integration, and testing.
• Experience in project proposal writing, research planning, technical reporting, and R&D project execution. Experience in industry collaboration and applied research will be an advantage.
• Strong analytical, problem-solving, communication, and teamwork skills, with the ability to work independently in a multidisciplinary environment.
• Passion for advancing battery, energy storage, and green power technologies with practical industry impact.

Evaluate and handle the processing of all sales orders and administrative transactions while ensuring accuracy and timeliness.

Monitor, co-ordinate and negotiate with suppliers on delivery schedules/shipments to ensure on-time deliveries, if necessary, seek advice from Sales Solutions Engineers

Coordinate with freight forwarders for the shipment of goods with competitive freight cost.

Job Requirements:

Have a minimum 2 years experience

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description

• Lead the design, development, and implementation of community development
• Drive community engagement initiatives, including identifying and empowering community leaders.
• Oversee the development and implementation of Kaki Learn and Kids Read.
• Provide supervision to not more than 3 community workers and/or programme associates.
• Champion community-centric practices within the centre to strengthen engagement and impact.
• Build and maintain strong networks with internal teams and external partners to achieve program objectives.
• Provide leadership, supervision, and professional development support to team members.
• Undertake any other responsibilities and duties assigned by Director.

Requirements

• Degree, Graduate Diploma, or Master’s in Social Work, Sociology, Political Science, or a related discipline.
• Minimum of 5 years’ experience in program development and team supervision.
• Demonstrated ability to lead teams and manage complex projects effectively.
• Strong networking, partnership-building, and stakeholder engagement skills.
• Excellent communication, report writing, and interpersonal abilities.
• Prior experience in community development will be an advantage.

Responsibility:

* Support the sales team to facilitate customer orders and ensure accurate, timely fulfilment.

* Deliver a premium shopping experience and professionally resolve customer inquiries or complaints

* Oversee logistics and delivery planning to ensure prompt and reliable service.

* Handle walk-in customer inquiries related to sales queries, orders, deliveries, and operational issues with professionalism and care.

* Maintain accurate records across orders, inventory, production, and logistics.

* Prepare regular sales and operational reports for management.

* Identify and implement process improvements to enhance efficiency and customer satisfaction.

* Collaborate cross-functionally to ensure seamless integration of sales, operations, and service delivery.

Requirement

* At least a diploma or degree in Logistics, Supply Chain, or Business Administration

* Minimum 1–2 years of experience in a related field

* Ability to work in a sales-driven, fast-paced environment

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

The Job:

• Manage customer feedback across its full lifecycle, ensuring timely responses, accurate tracking, and appropriate escalation.
• Serve as a key contact for complex or sensitive cases, working closely with relevant teams to drive coordinated resolutions and review customer communications for professionalism and brand consistency.
• Manage the Voice of Customer ecosystem, ensuring data accuracy, monitoring customer satisfaction metrics, and translating insights into performance improvement actions with relevant teams.
• Coordinate and manage customer board meetings with key stakeholders, preparing materials, tracking KPI performance and action plans, ensuring visibility and follow through.
• Represent the organization in customer care governance, ensuring alignment with regional standards, and acting as a key liaison on customer‑related matters

Requirement:

• Diploma or Degree in Business Administration, Communications, Service Management, Hospitality Management, Marketing, or related fields.
• Minimum4 years of relevant experience in Customer Experience (CX), Customer Relations (CR), complaints management, service quality, or customer management, preferably in a service-driven environment

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

About BUZUD

BUZUD is a leading healthcare and medical technology company in Singapore, specializing in innovative home-based medical equipment and Continuous Glucose Monitoring Systems (CGMS). We are committed to improving healthcare accessibility and affordability by working closely with healthcare professionals, partners, and consumers to deliver reliable and trusted solutions.

Position Overview

We are looking for dedicated and customer-oriented Customer Service Executives to join our frontline showroom team. In this role, you will work closely with internal teams to manage customer enquiries, deliver positive service experiences, and provide timely product and service support across our retail and showroom operations.

The ideal candidate is empathetic, detail-oriented, and passionate about delivering high-quality customer service while supporting operational and business objectives.

Key Responsibilities

Customer Service & Support

·      Handle customer enquiries via phone, email, WhatsApp, and walk-ins in a professional and timely manner.

·      Provide accurate product information and basic technical guidance on BUZUD medical devices, including CGMS and other healthcare solutions.

·      Assist customers with orders, returns, warranties, and after-sales support.

·      Manage service requests, feedback, and complaints, ensuring resolution within agreed service timelines.

·      Maintain and update accurate customer records in the CRM system.

Retail Operations & Showroom Support

·      Prepare and scan products in the showroom daily for merchandising and operational purposes.

·      Prepare items for sales team pick-up and delivery.

·      Manage showroom inventory, ensuring sufficient stock levels and timely replenishment.

·      Maintain cleanliness, organization, and overall presentation of the showroom.

·      Support retail operations, roadshows, and in-store customer service activities when required.

Coordination & Administration

·      Liaise with Sales, Operations, and Technical Support teams to resolve customer issues efficiently.

·      Coordinate oxygen concentrator rental confirmations, deliveries, and collections with hospitals, next-of-kin, and AIC.

·      Perform administrative and ad-hoc duties, including documentation and filing.

Compliance& Continuous Improvement

·      Ensure compliance with company policies, PDPA requirements, and healthcare regulations.

·      Contribute to service improvement initiatives and SOP development.

·      Identify and recommend suitable upselling opportunities where appropriate.

Other Duties

·      Carry out ad-hoc tasks and projects as assigned by the Manager.

Requirements

·      Diploma or Degree in Business, Customer Service, Healthcare, or a related field.

·      Prior customer service experience, preferably in healthcare, retail, or medical device environments.

·      Ability to work a 5.5-day work week, including one weekend day (Saturday or Sunday).

·      Willingness to work flexible hours and beyond stipulated working hours when operational needs arise.

·      Willing to attend and support meetings, customer visits, and company events when required.

·      Strong communication and interpersonal skills; fluency in English is required (Mandarin, Malay, or Tamil is an advantage).

·      Proficient in Microsoft Office applications and Customer Relationship Management (CRM) systems.

·      Ability to multitask, work under pressure, and handle customer issues calmly and professionally.

·      Customer-oriented mindset with a genuine passion for helping others.

Interested candidates

Please submit your application with a detailed resume, or email your resume to careers@buzud.com.

Only shortlisted candidates will be notified.