Total 109 job vacancies in Mumbai

Start Date: April 20th or May 4th, 2026
Duration: 3 month or 6 month internship

The Talent Acquisition Intern within Third Bridge is a paid, full-time opportunity. You’ll receive formal classroom and hands-on training through shadowing and coaching, which will help you hone your stakeholder management, professional communication and team collaboration skills.

As part of the Talent Acquisition team, this is a key strategic role within Third Bridge. This role will be critical in identifying and recruiting the best early talent into our teams across multiple disciplines. You will be responsible for working with the local TA team on sourcing initiatives, enabling a robust selection and assessment process.

This role is ideal for individuals who are proactive, comfortable with phone outreach, and eager to develop skills in relationship-building, project management, and professional communication.

Responsibilities 

• Sourcing and shortlisting candidates using various recruitment channels.
• Maintaining a thorough understanding of Third Bridge and our business model to enable you to identify, attract, assess, and retain talent.
• Conducting phone and face-to-face interviews.
• Supporting global talent acquisition projects and employer brand activities

The ideal candidate will possess strong leadership skills, a solid understanding of Proactive Resolution processes, and a passion for driving continuous improvement. As a Team Leader, you will be responsible for managing a team of error handling specialists, POS Conversions, Error Resolution, Pricing Discrepancy processes overseeing shift rosters, providing coaching and training, documenting processes, analyzing data, and driving process improvement and automation initiatives.

Key Responsibilities:

• Leadership and Team Management: Provide guidance, and mentorship to the error handling and proactive resolution team. Coach team members to ensure they have the necessary skills and knowledge to deliver exceptional support experiences. Foster a positive and collaborative work environment that encourages teamwork and professional growth. Develop and maintain shift rosters to ensure adequate coverage and optimal utilization of resources.

• Process Optimization: Lead efforts to optimize Error Handling and Proactive resolution processes and workflows, focusing on improving error rate, reducing pricing discrepancies. Identify opportunities for automation and efficiency improvements to streamline operations.

• Quality Assurance: Implement and maintain quality to ensure consistency and accuracy in order error resolutions. Perform Quality Assurance to measure the performance of the team and provide timely feedback.

• Documentation: Document error handling processes, procedures, and best practices to ensure consistency and knowledge transfer.

• Workflow Management: Efficiently manage the workflow within the Error Handling department, including providing a real-time resolution to the order errors, proactively reducing the order errors and reviewing the pricing discrepancies in the orders received. 

• Training and Development: Assist in developing and delivering training programs for Error Handling staff. Provide ongoing support and guidance to ensure team members have the necessary skills and knowledge to provide exceptional service.

• Data Analysis and Reporting: Utilize data analytics tools to analyze order error metrics and derive actionable insights. Generate regular reports on key performance indicators, such as order error volume, order pricing discrepancy, and Error Rate. Use findings to drive continuous improvement initiatives. Work on ad hoc requirements.

• Cross-functional collaboration: Collaborate with other departments, such as product development, and Customer Support to communicate order errors, and insights. Work closely with cross-functional teams to address order issues and proactive resolutions to drive product improvements.

• Bachelor's degree in related field.
• Overall 3-5 years of work experience and in-depth knowledge of Proactive and Error Resolution processes
• preferable leadership experience in Quality Assurance, Quality Control or a related field.
• Excellent team management and interpersonal skills.
• Ability to effectively coach, mentor, and motivate team members.
• Proficiency in documenting processes and creating training materials.
• Experience in data analysis, reporting, and presenting findings to stakeholders.
• Demonstrated ability to drive process improvement and automation initiatives.
• Strong problem-solving and decision-making skills.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
  

Preferred Qualifications:

• Certification in project management or leadership
• Experience with process automation tools and technologies.

We are looking for a passionate and driven Business Controller to join our dynamic Finance team. The ideal candidate will lead the Business Controlling team in management reporting (MIS), budgeting, forecasting, and financial analysis. This role also includes cross-functional collaboration and the use of digital tools for automation, insights, and enhanced decision-making.

Key Responsibilities:

A. Financial Controlling

• Lead in month-end close activities, including accruals, reconciliations, and reporting.
• Ensuring efficient cash management
• Ensuring closing related activities are accurately and timely completed
• Ensuring finance controllers are well supported during audit activity and addressing audit queries efficiently
• Support business teams in processes

B. Business Partnering & Performance Monitoring

B1. Business Partnering:

• Budget: Lead/support all the budget/re-forecast activities in co-ordination with Support functions and business teams including the messaging in presentations esp. identifying gaps in Business Plan vs budget.
• Periodic review of Business performance between Business Plan and Budget
• Effective Cost analysis and ensuring timelines are met
• Creation and follow through of local calendar for as per group submission.
• Support Head of Finance in Pre and Post QBR discussions with business and at group level

B2. Performance Monitoring:

• Leverage Central dashboards for drawing actionable insights to support effective performance review discussions with business teams
• Create & manage high-impact dashboards, financial reports, and presentations for senior leadership
• Consistent, timely & accurate submission of MIS including finance deck with action-oriented commentaries.
• Supporting business with qualitative analysis and incorporating new KPIs in our MIS
• Manage structured business databases for quick turnaround on ad hoc analysis.

C. Finance Projects:

• Supporting projects which will lead in simplifying performance management and also ensure that the long-term objective of the organization is achieved.
• Supporting Business in any Due diligences / Business Development deals by providing strategic and financial inputs.

Required Skills:

• 9 - 11 years of experience in Financial Planning & Analysis, Business Finance, or similar role.
• Strong proficiency in Microsoft / Google Suite
• Experience with Power BI, Alteryx, Tableau, and Generative AI tools is highly preferred.
• Solid understanding of finance and accounting principles.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities and meet tight deadlines.
• A self-starter with a learning mindset and adaptability in a dynamic work environment.

What We’re Looking For:

• A curious, analytical mind with a passion for numbers and technology.
• Proactive contributor to the ongoing evolution of the finance function.
• Collaborative team player with strong interpersonal skills to work across departments.

Apply: Interested applicants can email their resumes at chandani.veera@believe.com or reach out to us at +91 9987373636.

Job Title: Sales Manager

Department: Sales and Marketing

Location: Sofitel, Mumbai-BKC

Job Purpose

Within the framework of the sales policy, manage and implement sales and distribution strategy in his business scope (Segment or region) in order to increase the total sales volume and hotel Market Share.

Key Interactions

Internally

• DOSM,DOS& Director of Revenue,
• Marketing Team
• Global Sales Team-Account Managers.
•  International Sales Coordinators

Externally

• Corporate (B to B) clients including procurement, meeting planners, company decision makers.
• Wholesalers, Travel Agencies, MICE companies

Primary Responsibilities

•Understanding the global Accor sales strategy and distribution channels

•Being able to translate the strategy into a hotel approach

•Working with various hotel teams to achieve goals

•Collaborating permanently with the Account Managers and hotel teams in order to preserve the “one face to the customer” strategy.

Other Responsibilities

Financial

• Achieve business targets by managing the total revenue and Market share, develop where possible sales through TARS connected channels, in favor of hotel direct channels.

Operational

• Define and implement the hotel sales strategy in accordance with the country/brand global strategy
• Identify business opportunities and ensure clients loyalty in the hotel through the promotion and enrolment to Accor loyalty programs.

Business plan /Analysis

• Track, analyse and report business trends in the market with some appropriate recommendations for new opportunities through the use of ANAIS.

Team Management

• Shadowing new joiners in the Sales Team.

General Duty

• Ensure that a “Sales culture & performance” is spread in the hotel, through the participation in Sales & Revenue meetings and regular information provided to the hotel teams

Competencies

Personal

• Result Oriented
•  Proactivity
• Analysis / Conceptualization / Strategy
• Persuasion
•  Sense of Relationship
•  External and internal environment understanding
•  Customer Focus

Technical

• Spoken and written English
•  Professional experience
•  Accor sales tools
•  Excel & PowerPoint
•  ANAIS
•  Distribution & Reservation systems
•  Sales techniques
•  Expertise in the segment

We are looking for a Desktop Support Engineer to provide technical assistance to our internal clients. You will be involved in installing, upgrading and troubleshooting hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsible to drive high level objective with Regional sales, specification and support regional team to increase sales opportunities of the respective product segment and there by maximize sales, margin, and market share for the region.

• Achieving the given sales targets for West zone through distributors and collect payments on time.
• To establish and maintain good rapport with distributors to gain higher sales and help them to expand their base.
• Handling & closing customer complaints effectively.
• To strategize & implement sales promotion activities in consultation with Zonal Head.
• To locate, appoint and develop distributor in untapped areas.
• To work with sales & marketing teams to promote Sika products in Channel Sales.
• To execute sales and marketing activities across the territory/zone to achieve agreed sales volume, pricing and selling cost objectives by implementing consistently the overall sales strategy, using technical, organizational and customer knowledge.
• To ensure new business development to develop / maintain strategic long-term business relationships with major key distributor accounts to promote brand value.
• To guide specific business development in the distribution sector through specification selling to key influencers.
• To ensure all necessary procedures and processes in the distribution management is formulated in line with strategy and implement across the zone.
• To establish and maintain good rapport with distributors to gain higher sales and help them to expand their base
• In addition, provide inputs and participate in the marketing, market planning and technical development of products and services to enhance and grow Distribution Management

Job Description: Systems Support Specialist
 
Role title: Systems Support Specialist  
Department: Central Operations 
Location: Mumbai (Andheri)

 
Role purpose 
 
We’re hiring a Systems Support Specialist to provide day-to-day administrative and operational support for two of our central systems, our agency management system (Productive) and our contract management system (Juro). This role is focused on keeping the systems accurate, well-managed, and easy for teams to use—through excellent execution, strong attention to detail, and “systems thinking”. 
 
You’ll be trusted to work independently: attempting solutions first, using documentation and testing to validate outcomes, and escalating with clear context when you need confirmation or can’t find the right answer. 
 
Key responsibilities 
 
System support & administration 

• Provide day-to-day admin support (user setup, permissions, basic configuration, troubleshooting). 

• Maintain data hygiene by spotting and flagging issues (incomplete/inconsistent fields, duplicates, incorrect values) and supporting clean-up activities. 

• Keep changes structured and safe by considering dependencies and downstream impacts before updating the system. 

• Creation of reports and views of data within the systems. 

• Creation of templates, including the use of conditional formatting. 

• Identify areas for automation. 

• Maintain clear notes/documentation for recurring requests and improvements. 

Other operational support 

• Assist in process mapping and developing documentation and training materials. 

• Identification of opportunities for continuous improvement. 

• Assistance with other operational software systems as backup and holiday cover (e.g. Spendesk, HubSpot, Beanworks) 

• Learn the organisation structure quickly (teams, responsibilities, stakeholders) to route requests and resolve issues efficiently. 

Skills & experience 

Essential 

• Hands-on experience administering software systems 

• Strong “systems thinking”: structured problem-solving, awareness of dependencies, and careful change execution. 

• Experience with automation/workflow platforms such as Zapier or Microsoft Flow 

• Analytical and detail-oriented, especially when working with data and segmentation. 

• Strong spreadsheet skills (Excel/Google Sheets) for cleaning and validating data. 

• Clear written communication and comfort working with multiple internal stakeholders. 

• Self-sufficient and disciplined: able to manage a queue of requests with minimal oversight. 
   

Desirable 

• Experience with automation or workflows utilising web hooks or API calls 

• Experience supporting a multi-team/multi-business-unit organisation. 

• Familiarity with basic software governance concepts (data standards, access control, documentation). 
   

Personal attributes 

• Fast learner with strong initiative. 

• Calm, methodical, and reliable under pressure. 

• Comfortable asking questions to confirm understanding—especially where changes could have wider impact. 

Job Description: HubSpot Systems Support Specialist
Role title: Systems Support Specialist – HubSpot 
Department: Central Operations 
Location: India (Andheri)
Reporting to: Central Operations – Systems Lead
 
Role purpose 
 
We’re hiring a HubSpot Systems Support Specialist to provide day-to-day administrative and operational support for HubSpot. This role is focused on keeping the CRM accurate, well-managed, and easy for teams to use—through excellent execution, strong attention to detail, and “systems thinking”. 
 
You’ll be trusted to work independently: attempting solutions first, using documentation and testing to validate outcomes, and escalating with clear context when you need confirmation or can’t find the right answer. 
 
⸻ 
 
Key responsibilities 
 
HubSpot support & administration 

• Provide day-to-day HubSpot admin support (user setup, permissions, basic configuration, troubleshooting). 

• Support teams with segmented lists and audiences, applying strong judgement around data quality and HubSpot filtering nuances. 

• Maintain data hygiene by spotting and flagging issues (incomplete/inconsistent fields, duplicates, incorrect values) and supporting clean-up activities. 

• Keep changes structured and safe by considering dependencies and downstream impacts before updating the system. 

• Maintain clear notes/documentation for recurring requests and improvements. 
   

Other operational support 

• Triage inbound enquiries from shared inboxes (e.g., hello@), routing accurately and escalating when unclear. 

• Support process-driven tasks across Central Operations, including basic spreadsheet-based data cleaning and ad-hoc reporting support. 

• Learn the organisation structure quickly (teams, responsibilities, stakeholders) to route requests and resolve issues efficiently. 

Skills & experience 
 
Essential 

• Hands-on experience supporting or administering HubSpot (or equivalent CRM support experience with strong HubSpot capability). 

• Strong “systems thinking”: structured problem-solving, awareness of dependencies, and careful change execution. 

• Analytical and detail-oriented, especially when working with data and segmentation. 

• Strong spreadsheet skills (Excel/Google Sheets) for cleaning and validating data. 

• Clear written communication and comfort working with multiple internal stakeholders. 

• Self-sufficient and disciplined: able to manage a queue of requests with minimal oversight. 

Desirable 

• HubSpot certifications. 

• Experience supporting a multi-team/multi-business-unit organisation. 

• Familiarity with basic CRM governance concepts (data standards, access control, documentation). 

Personal attributes 

• Fast learner with strong initiative. 

• Calm, methodical, and reliable under pressure. 

• Comfortable asking questions to confirm understanding—especially where changes could have wider impact. 

Overview

To obtain the most suitable Sika admixture approved with Sika customers, such as ready-mix concrete producers, contractors, precast producers etc. In case, standard admixtures do not meet the customer requirements, suggest suitable modifications in the concrete mix design or as a last option do modifications in the admixture formulation to meet the concrete requirements.

Duties and Responsibilities

• Product approval of new & existing customers leading to sales growth
• Understand and align product development as per customer requirement
• Mix designs as per customer requirements.
• Conduct Laboratory testing relating to Concrete, Aggregates, and Cement.
• Record, analyse, certify and prepare summaries of findings and maintain records of the results.
• Troubleshoot to determine reasons for problems of complaints.
• Provide technical support to customers /contractors on site.
• Engage into Product demonstration & testing
• Provide support to Sales team to conduct trials at site.
• Stay abreast of market trends as well as changes in market and competitive landscape and initiate necessary actions

We are seeking a Principal Engineer(Primary Substation) to join our Transmission & Distribution team in India. This is an exciting opportunity for a motivated engineer to contribute to impactful Energy projects across global offices and continue developing their technical expertise in a supportive, high-performing team.

• Preparation of designs and deliverables related to primary electrical systems for transmission and distribution projects. The tasks may encompass, but are not limited to, the following, depending on project requirements and the design phase:

• Design of primary substation systems, including AIS/GIS configurations, transformer installations, circuit breaker selection, busbar arrangements, switchgear layouts, and disconnectors for voltages up to 800kV.

• Preparation of single-line diagrams (SLDs), general arrangement (GA) layouts, equipment sizing, and equipment layout plans for substations and transmission systems.

• Short-circuit force calculations, busbar sizing, fault current analysis, and equipment protection design, ensuring system stability and protection under fault conditions.
• Design of earthing systems, including grounding layouts, ground grid system design, and lightning protection systems for substations.
• Design and integration of HVDC and HVAC systems, including converter stations, ensuring compatibility with the overall substation design.
• Development of transformer layouts, including oil containment, busduct routing, and secondary system interfaces.
• Optimisation of substation layouts for new and upgraded substations, considering space constraints, equipment accessibility, and construction considerations.
• Review and development of control and protection systems for primary substations, ensuring coordination with secondary systems and compliance with grid operator requirements.
• Coordination with civil teams to design and integrate foundations, steel structures, and electrical cable routes, ensuring seamless integration with the primary systems.
• Development of equipment specification documents, bill of materials (BOM), and procurement support, ensuring the correct equipment is selected as per project requirements.
• Preparation of electrical interconnection diagrams, termination diagrams, cable schedules, and other supporting documentation for the installation and operation of primary systems.
• Detailed design and review of auxiliary systems, such as cooling systems, auxiliary power supplies, and battery systems for substations.
• Underground cable design, including cable sizing, cable routing, and integration into existing systems, particularly for HV cable systems.
• Coordination with external vendors and contractors to ensure the supply and installation of equipment in accordance with design specifications and project requirements.

Lead Software Engineer /Full Stack Developer Support (PL/SQL, Java, Ionic & Angular)

Job Description

Full Stack Developer Support (PL/SQL, Java, Ionic & Angular)

Requisites

Education: B.E. or equivalent

Experience (years): 8 +

Industry / Technology

background: Web & Mobile Application Development support

Location: India

Working Hours: 09:30 – 18:00

Role Summary: We are seeking a highly skilled Full Stack Developer (support) with strong hands‑on expertise in supporting Angular as front end, with Java and PL/SQL. Preference shall be given to candidates with mobile development using ionic. The ideal candidate is a full‑stack professional who can independently work on development support tasks. Preference shall be given to candidates with mobile development using ionic. This role involves bug resolutions, patches, resolving production issues, supporting enterprise applications, and handling development support requests end‑to‑end. The candidate will also be responsible for co-ordination with product, QA, and business stakeholders.

Qualification Criteria/Work Experience

Essential: Essential Technical Skills: - Hands‑on coding experience in full‑stack development - Strong experience with Ionic (v6+), Angular (v16+), TypeScript, JavaScript, HTML5, CSS3/SCSS - Java with Spring Boot - PL/SQL backend development and RESTful APIs - Ability to review bugs, analyze impact, and create quality patches - Strong understanding of design principles, architecture, and performance optimization - Experience working in Agile environments - Source control tools such as GIT, SVN, PVCS Essential Personal Skills:

- Strong communication skills with onshore and offshore teams - Ability to work under pressure and handle critical issues - Strong analytical and problem‑solving skills - Ability to enforce standards and processes

Desirable: - Experience with message brokers such as RabbitMQ - Backend DB experience (PostgreSQL, SQL Server, MySQL) - Experience with Jira, Jenkins, CI/CD tools

Overall Project/Task description

- Provide development support for enterprise-scale web and mobile applications

- Work on complex bug fixes and patch development across PL/SQL, Ionic, and Angular

- Development support request review, prioritization, and communication

- Support QA with defect reproduction and technical clarifications

- Deliver high‑quality code and ensure adherence to standards

- Collaborate with business analysts, testers, and product experts

- Ensure clear communication of issue status, risk, and priority

Qualifications

Graduate

Role/ Designation: -  Senior Software Engineer

Total Experience: - 7-10years

Location & Job Type: - Mumbai/ Pune / Bangalore (Hybrid 12 days from office)

Shift Timings: - General

Job Description:- 

• Strong logical and analytical skills, with the ability to break down complex problems into manageable components.
• Proven experience in developing and implementing software modules using ASP.NET technologies (MVC, Web API, .NET Core, etc.).
• Experience working with Microsoft technologies, modern IDEs (Visual Studio/VS Code), Git‑based version control, and CI/CD pipelines as part of daily development.
• Adherence to coding standards, documentation norms, and secure development practices, ensuring quality and consistency across deliverables.
• Strong debugging, troubleshooting, and problem‑solving skills, capable of identifying root causes and delivering reliable fixes.
• A self-starter with an insatiable desire to resolve issues promptly and satisfactorily.

Mandatory Technologies:-

C# .NET, .NET Framework, MVC ASP.NET - 5yrs 

SQL Server - 2yrs 

Git GitHub - 2yrs

Desirable Technologies:-

Angular - 3+ yrs 

RabbitMQ - 3+ yrs 

WCF/WPF - 2+ yrs

C++ - 1yrs

Regards, 

Dakshata

Job Description – Test Analyst

Using a suite of modern tools, the Full Stack Tester will play a pivotal role in helping us to automate our move towards a truly continuous integration and continuous deployment environment. You will work with our product and development teams to ensure that we are constantly analysing the automated tests that we design and execute for each of our products.

You will report to the QA Lead, work alongside the automation testers, product and development teams to ensure a high standard of quality in our products. You will carry out automated functional testing on our products. You will have the chance to test modern products based on Microsoft .NET technology.

You will design, maintain and execute suites automated tests using modern languages and tools such as C#, Visual Studio, Selenium, Playwright, JavaScript and Microsoft Azure DevOps.

You will be responsible for working through and developing our backlog to make constant improvements and additions to our existing automated tests. You will review and automate existing manual test cases. You will also be responsible for creating and reviewing defects, tracking their progress from their discovery through to their resolution, ensuring that they are adequately documented and tested.

Over time your role will grow and become more varied as you begin to test a larger variety of products across the NEC SWS. We are constantly developing new and cutting edge, scalable solutions and we need a highly skilled QA expert who embraces problem solving on products built with new, well-structured code as well as elements of legacy code.

You will be someone who likes to push boundaries and enjoys rising to a challenge. We are a committed and supportive team with a ‘can do’ mindset.

Key Responsibilities

• Drive the implementation of modern test automation frameworks and tools.
• Promote shift-left testing practices and support developers in embedding quality.
• Designing and executing automated tests on the latest revisions of the software.
• Participating in the development of our automated testing framework, assisting our move towards automated testing in a CI/CD environment.
• Interpreting requirements from existing manual test cases and specification documents.
  Liaising with Manual Testers and / or Business Analysts to understand the requirements.
• Liaising with the product and development teams to ensure that our backlog is up to date
• Providing estimates regarding the test effort required to complete work.
• Raising bugs and liaising with the development team from discovery through to resolution
• Setting up and configuring the testing environment and associated database(s)
• Working with and communicating frequently with a DevOps team to ensure smooth product delivery from beginning to end.
• Preparing the test execution report and sharing it with stakeholders.

Required technical skills and experience

• Experience with C# / Java Script
• 2 to 4 years of experience in Test Automation using various tools such as Selenium, Playwright etc
• Experience developing and executing automated test cases for User Interfaces
• Knowledge of software development in a web environment

Required soft skills and experience

• Clear and concise communicator
• Able to work independently and as part of a team
• Detailed and effective written communication skills for documenting the features tested and bugs found
• Highly organized, detail oriented, extremely responsive
• Be comfortable discussing technical aspects of projects with other testers, developers & business owners.

Desirable skills and experience

• Experience using Azure DevOps or any equivalent tool
• Experience using Selenium and Playwright or equivalent tools
• Usage of latest AI tools.
• Experience implementing CI/CD pipelines
• Experience testing User Interfaces and databases
• You'll have ISTQB/ISEB Foundation certifications or equivalent certifications or be working towards achieving them.
• Experience coordinating with external/Offshore QA resources

Company Description
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale – tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.   

Team Summary

A core priority for Visa India is to strengthen sales execution by building a best‑in‑class Sales Excellence and Operations capability that improves how we plan, execute, and deliver for clients across India. As our portfolio, solutions, and client expectations increase in complexity, the Sales Excellence function will provide operating discipline, deal discipline, actionable insights, and scalable enablement — harmonizing and supporting all account executives to bring the best of Visa to all of our clients. This team will act as the common bridge and program management office for all common initiatives across different clients, while transferring best practices from one client to another.

Role Summary

The Senior Director, Sales Excellence and Operations is a senior leadership role responsible for end‑to‑end Sales Operations and Sales Excellence for India. The role oversees a team of Sales operations professionals and ensures strong sales discipline, deals discipline, accurate forecasting, commercialization frameworks across clients, pipeline rigor, incentive governance, productivity tracking & advanced sales training programs.
This role reports directly to the Country Manager, India and serves as a key advisor to country sales leadership, enabling execution of India’s growth strategy through scalable, well‑governed commercial operations. This leader will work closely with Account leads and executives, Product, VAS, CMS, Risk, Legal, Finance, Strategy and Pricing teams to ensure that Sales Excellence materially improves pipeline quality, seller effectiveness, and faster realization of revenues for Visa India.

What a Senior Director, Sales Excellence and Operations - India will do:

Sales Operations Leadership

• Lead, coach, and develop the India Sales Excellence team, setting clear priorities, performance standards, and development plans.
• Establish and strengthen Sales Operations foundations to support scale, growth, and operational excellence.
• Drive a culture of accountability, continuous improvement, and data‑driven decision‑making.

Deal Excellence & Governance

• Own end‑to‑end deal lifecycle governance through the team, including deal fast‑track, IDC/GIG readiness, and approvals.
• Ensure consistent quality in deal structuring and training of account executives for effective deal modeling and presentations.
• Work closely with the AP MSC Deal Desk team to ensure deal excellence, adherence to best practices, and alignment on deal governance across India.
• Ensure consistency in contract review and pipeline hygiene.
• Provide leadership oversight for complex or high‑risk deals while enabling team members to execute day‑to‑day work.
• Establish standard operating procedures (SOPs) and review mechanisms for deal management.

Business Planning, Sales Discipline and Pipeline Management

• Partner with Sales and Finance to drive accurate revenue forecasting, sales targets, quota setting, and multi‑year operating plans at a client level
• Establish and enforce a consistent account planning framework, including account reviews, pipeline reviews, and stakeholder mapping, ensuring comparability and discipline across different clients and accounts
• Own ongoing tracking and analysis of sales performance, revenue, pipeline, and quota attainment.
• Ensure consistency between country strategy, annual plans, and execution outcomes.
• Embed consistent sales processes, methodologies, and governance across the India sales organization while implementing programs and projects across multiple clients
• Identify performance risks early and drive corrective actions.

Sales Incentive Planning & Quota Governance

• Build and run the performance management operating system for India sales, including market and seller scorecards, target setting, and attainment tracking.
• Partner with relevant stakeholders to ensure performance measurement aligns to incentives and compensation frameworks in an increasingly SIP oriented environment.
• Institutionalize seller and team recognition mechanisms (e.g., Visa Infinite Circle and related programs) as part of a broader performance, accountability, and engagement model.

Business Analysis & Commercial Insights

• Deliver timely, accurate, and actionable insights on sales performance to the Country Manager and other senior stakeholders.
• Translate complex data into clear recommendations that inform decision‑making and prioritization.
• Support strategic initiatives related to revenue realization, deal performance, and productivity improvement.

Sales Tools, Processes & Enablement

• Own deployment, adoption, and optimization of sales tools and processes, including CRM (MS Dynamics), contract management, CPQ, taxation, risk, and audit processes.
• Accountable for timely and accurate incentive payouts through strong team processes, validation, and approvals.
• Drive process simplification and automation to improve sales efficiency and productivity.
• Ensure sales teams are equipped with the right tools, data, and processes to achieve targets.

Revenue Operations & Billing

• Partner with relevant operations teams to ensure accurate and timely billing.
• Lead initiatives in India to reduce billing issues, delinquencies, and manual interventions.
• Ensure strong operational controls and transparency across revenue processes.

Regulatory, Risk & Control Ownership

• Ensure the team consistently supports Risk and Compliance stakeholders with accurate business inputs, consolidated across all clients
• Own documentation standards, audit readiness, and governance discipline across all team outputs.

Stakeholder Management & Thought Leadership

• Act as a trusted advisor to the Country Manager and senior leadership in the country
• Build strong partnerships across Sales, Finance, Product, Strategy, Risk, Legal, HR, and Client Services.
• Provide thought leadership on sales effectiveness, operational rigor, and best practices.

Be the consolidated voice of the clients, consolidating feedback from clients on our products, solutions and pricing.

Main Duties:

• Administration:

• Responsible for purchase of materials required by the company.
• To assist the Materials Manager in the allocation of suppliers based on the vendor capacity, location etc., and the company’s requirements.
• To survey the market and update the knowledge about new products and suppliers available in the market.
• Assist the Materials Manager to coordinate all the operations of the team within the department.
• Provide information on choices of items available for purchase.
• Any matter which may affect the interests of ACCOR should be brought to the attention of the Management.
• Assist the Materials Manager to prioritize purchases based on resources and urgency.
• Ensure to evaluate user needs and functionality of various materials purchased.
• Ensure that all Licensing laws are adhered to.
• Assist the Materials Manager to plan, direct and control all day-to-day Purchasing functions.
• Customer Service:.
•   Motivate and develop the team to ensure smooth functioning of the department and promote teamwork.
• Provide effective support to the team to enable them to provide a range of effective and efficient services.
• Financial:  
•  Assist the Materials Manager to monitor and maintain inventory records of all the purchases made.
• Identify optimal, cost effective use of the resources and educate the team on the same.

Operational:

• To compare the quotations received and select the supplier, who suits to the company’s requirements.
• Ensure to place order with suppliers taking the lead time into consideration.
• Negotiate with supplier and evaluate the proposal when required.
• Ensure that the purchase order meets the criteria of quality, price, timelines and reliability and also the standards of the company.
• Ensure that a copy of purchase order is sent to all the concerned departments.
•  Follow up with suppliers for efficient service and in case of late delivery of the materials ordered.
•  Ensure closure of purchase record after delivery of items.
•  Handle dispatches to other departments as required.
•  Keep track of new Legislation, Excise and Custom rules that come into force from time to time.
•  To handle day-to-day purchase activities.
•  Follow up on payment on receiving the materials.
•  Handle additional responsibilities as and when delegated by top management
• Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource

     utilization and the prompt delivery of services.