Total 1,805 Director/C-Level job vacancies

• Able to prepare local chinese cuisine
• Cook food in a timely manner
• Delegate tasks to kitchen staff
• Inform wait staff about daily specials
• Ensure appealing plate presentation
• Supervise Cooks and assist as needed
• Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
• Monitor food stock and place orders

Responsible for food preparation and cooking to standard operating procedures.

Ensure smooth operations and allocation of duties within the kitchen.

Ensure that all orders are fulfilled in a timely manner and to expected standards.

Attend to kitchen-related duties stock- checking and inventory and ordering.

Ensure good hygiene and housekeeping standards within the kitchen.

Ensure food is stored, prepare and presented in a safe and hygiene manner.

Maintain strong relationships with key clients and wholesale buyers.

Willingness to work night shift and split shift.

Willingness to work extra hours or weekend if needed.

Job Description

We are seeking a highly capable and strategic Director to lead the overall operations, performance, and growth of our healthcare business. This role will oversee multiple functions and drive both operational excellence and long-term business strategy.

Key Responsibilities

• Lead overall business operations, including clinic performance, administration, and commercial outcomes
• Develop and execute strategic plans to drive revenue growth, scalability, and market expansion
• Oversee and manage multiple clinics or business units (if applicable), ensuring consistent operational standards
• Build, lead, and mentor management teams, including clinic managers and senior staff
• Drive financial performance, including budgeting, forecasting, and profitability management
• Ensure compliance with all regulatory requirements, including guidelines from the Traditional Chinese Medicine Practitioners Board
• Identify and develop new business opportunities, partnerships, and service offerings
• Oversee marketing strategy, branding, and patient acquisition initiatives
• Establish governance frameworks, SOPs, and performance KPIs across the organization

Requirements

• Minimum 8–12 years of relevant experience, with at least 3–5 years in a senior leadership role
• Proven track record in managing business operations, preferably in healthcare, wellness, or TCM sector
• Strong commercial acumen with experience in revenue growth and cost management
• Demonstrated leadership in managing teams and scaling operations
• Excellent strategic thinking, communication, and stakeholder management skills
• Ability to operate both at strategic and operational levels

Chef responsibilities include studying recipes, setting up menus and preparing high-quality dishes. You should be able to delegate tasks to kitchen staff to ensure meals are prepared in a timely manner. Also, you should be familiar with sanitation regulations.

• Strong multitasking and organizational skills
• Good understanding of ingredients, recipes, kitchen safety and hygiene
• Passionate about culinary arts and creative cooking
• Familiar with general kitchen equipment and appliances
• Able to follow instructions accurately and efficiently
• Able to perform well under pressure in a fast-paced environment

Job Description

• Industry/ Organization Type: Medical Devices Supplier
• Position Title: Business Development Director
• Working Location: Bukit Merah
• Working Hours: 5 Days, Mon – Fri (9am – 6pm)
• Salary Package: Basic Salary + Commission + Cash Benefits + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Drive strategic growth initiatives for orthopaedic products across Singapore’s healthcare sector.
• Build and maintain direct engagement with surgeons, hospital leaders, and procurement stakeholders.
• Lead and manage tender submissions for public and private institutions, ensuring timely and competitive proposals.
• Organize and oversee clinical education programs, including workshops and in-theatre product demonstrations.
• Recruit, coach, and develop a high-performing team of sales and clinical professionals.
• Establish clear performance goals and career development plans to support team success.
• Actively support key accounts (public healthcare clusters and private hospital groups) through hospital visits, case coverage, and relationship management.
• Cultivate a results-oriented and collaborative team culture focused on accountability and excellence.
• Align product positioning with market demands through cross-functional collaboration and strategic insights.
• Monitor business performance, manage budgets, and ensure full compliance with healthcare regulations and industry standards.

APPLY NOW!!!

• Minimum Diploma holder.
• At least 5-8 years of experience in business development or commercial leadership role in Medical or Healthcare industry.
• Knowledge and experience with Orthopaedic Devices is highly preferred.
• Proven success in direct hospital engagement and tender management in Singapore.
• Good network of decision maker within the healthcare/ surgeon industry.
• Excellent negotiation, presentation, and interpersonal communication abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79073 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

1. Strategy to Execution

• Convert corporate strategy into a clear, prioritised platform roadmap
• Align product development with scalable, multi-market service delivery
• Balance innovation with operational control and risk management

2. Platform & Technology Governance

• Ensure reliability, scalability, and data integrity
• Establish predictable release cadence and engineering discipline
• Reduce technical debt, rework, and key-person dependency

3. Service Delivery Excellence (Payroll& Benefits)

• Deliver industry-leading payroll accuracy and SLA performance
• Standardise SOPs and strengthen operational controls
• Improve onboarding efficiency and escalation governance

4. Operational Integration & Risk

• Align Product, Technology, and Operations under a unified operating model
• Identify and resolve bottlenecks early
• Protect service quality while enabling growth

5. Margin & Efficiency

• Improve cost-to-serve through automation and process optimisation
• Increase transparency of gross margin drivers
• Build scalable infrastructure to support sustainable expansion

Requirements:

• 10+ years in HR tech-enabled services, SaaS + managed services, or fintech operations
• End-to-end ownership of product strategy and execution (from problem definition to delivery and iteration)
• Experience operating in less structured, scaling environments where they need to define processes, not just follow them
• Strong commercial and operational thinking, beyond just product optimisation

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   |   Eddie Tang |   Registration No: R1221129

We are looking for an award-winning Creative Director with extensive AI production experience to lead the development and integration of artificial intelligence into our creative strategy, processes and outputs.

The Creative Director will be driving the creation of compelling copy and conceptual ideas that meet both client objectives and agency standards. The role requires a balance of creative thinking, leadership, and a deep understanding of the advertising landscape, ensuring that the work produced is both strategically sound and creatively inspiring. You will be responsible for shaping how AI enhances storytelling, design, and the execution of integrated, cross-channel campaigns, while mentoring teams to embrace emerging technologies in their creative workflows todevelop ground-breaking creative content.

Job Responsibilities:

• Lead AI-driven creative strategy across brand, digital, and experiential platforms.
• Creates high-quality deliverables and generates new and innovative ideas, alongside partners and under the supervision of ECD
• Collaborate with cross-functional teams to conceptualize and execute AI-enhanced campaigns
• Guide and inspire creative teams to experiment with generative AI, machine learning, and other emerging technologies to produce better work
• Understanding the client’s needs with the ability to develop, present and sell creative concepts to clients
• Ensure creative outputs meet brand standards while pushing boundaries through innovation
• Presents and sells AI-enhanced ideas to clients; listens and interprets client feedback to refine creative output
• Collaborates to refine creative briefs and interacts with project teams to understand business objectives and audience demographics, translating concepts into effective visualizations
• Stay ahead of AI trends and translate them into actionable creative opportunities
• Fluency in both digital and traditional channels, including all social media platforms, content creation, video, and understands best production practices
• Identify new business opportunities within existing accounts to expand current assignments and acquire new projects
• Uses presentation skills and command of visual ideas to help win pitches
• Hiring and managing group of direct reports
• Regional experience will be an added bonus

Requirements:

• At least 8 to 12 years of relevant experience, with a strong portfolio showcasing creative work that integrates AI or emerging technologies.
• Proven experience in creative leadership within an advertising agency, innovation lab or similar environment, especially in a client-facing capacity.
• Deep understanding of generative AI tools (e.g. Midjourney, Runway, Sora, etc) with familiarity in machine learning concepts, data-driven design, and creative automation.
• Ability to bridge creative vision with technical feasibility.
• Ability to work effectively in a fast-paced and deadline-driven environment
• Exceptional communication, storytelling and analytical skills, coupled with a strategic mindset.
• Strong leadership qualities with experience mentoring juniors.
• Proactive approach with a passion for collaboration and a proven ability to work effectively with cross-functional teams.
• Proven track record of creative recognition and awards is highly desirable.

Kindly note that only shortlisted applicants will be notified.

Director - AI Practice & Solutions, India

Location: Hyderabad, India

Experience: 12–18+ years

Role Overview

We are looking for a high-impact Director - AI Practice & Solutions to build, scale, and lead our AI capabilities in India. This role demands a strong technical leader who can drive solutioning, guide engineering teams, engage with customers, and contribute to business growth.

This is not a project/program management role—it is a hands-on technical leadership + practice building role with ownership across delivery, capability development, and market expansion.

Key Responsibilities

1. Technical Leadership & Solutioning

• Act as a Strong Technical Capability Lead for AI/ML and related technologies
• Drive end-to-end solution architecture for AI-led engagements
• Provide hands-on technical guidance to teams on design, development, and deployment
• Review and ensure high-quality, scalable, and production-ready solutions
• Stay current with evolving AI trends (GenAI, LLMs, MLOps, etc.) and apply them in delivery

2. Practice Building (AI)

• Build and scale the AI Practice in India aligned with Oteemo’s global vision
• Define capabilities, offerings, accelerators, and reusable assets
• Develop AI service lines (e.g., GenAI, AI/ML, Data Science, MLOps)
• Mentor and grow a high-performing AI engineering team
• Drive hiring strategy, capability development, and certifications

3. Delivery Oversight (Hands-on)

• Work closely with teams on technical problem-solving and execution
• Ensure best practices in AI engineering, DevOps, and cloud are followed
• Step in as a technical anchor in critical engagements
• Balance architecture, coding guidance, and delivery excellence

4. Account Management & Customer Engagement

• Build strong relationships with key customer stakeholders
• Act as a trusted technical advisor to clients
• Participate in account planning, solution discussions, and technical workshops
• Support pre-sales, proposals, and client presentations

5. Business Growth & Market Presence

• Contribute to revenue growth through AI-led opportunities
• Identify and drive upsell and cross-sell opportunities
• Collaborate with leadership on go-to-market strategies
• Represent Oteemo at industry events, conferences, and client forums
• Build strategic partnerships and ecosystem relationships

6. Cross-Practice Collaboration

• Work across Oteemo service offerings such as:
• Cloud & DevOps
• Platform Engineering
• SRE / Infrastructure
• Bring AI-led enhancements into existing offerings
• Leverage experience/exposure to multi-domain capabilities

Key Skills & Qualifications

Technical Expertise

• Strong experience in AI/ML, GenAI, and Data Engineering ecosystems
• Hands-on expertise in:
• Python, ML frameworks (TensorFlow, PyTorch, etc.)
• LLMs, prompt engineering, vector databases
• Cloud platforms (AWS / Azure / GCP)
• MLOps & scalable AI deployment
• Proven ability to design and lead complex AI solutions

Leadership & Business Skills

• Demonstrated experience in building and scaling practices/COEs
• Strong customer-facing and stakeholder management skills
• Experience in account management and revenue growth
• Ability to blend technology with business outcomes

Experience

• 12–18+ years in technology, with recent focus on AI/ML
• Experience in IT services / consulting environment
• Prior exposure to global delivery models
• Experience working across multiple service offerings (preferred)

Success Metrics

• Growth of AI practice (team size, capabilities, offerings)
• Revenue contribution from AI initiatives
• Customer satisfaction and account expansion
• Quality and scalability of delivered solutions
• Thought leadership and market presence

What We Are Looking For

• A builder mindset, not just an executor
• A hands-on technical leader, not a pure manager
• Someone who can scale Oteemo in India through capability + relationships
• A leader who can balance technology depth with business growth

The Assistant Director of Sales supports the Director of Sales in driving hotel revenue performance by managing key accounts, developing new business, and ensuring the achievement of room, meeting, and rate targets. The role focuses on strengthening corporate and leisure sales, maintaining strong client relationships, and ensuring alignment with hotel commercial strategy and budget objectives.

The role also involves active market engagement, competitor analysis, contract negotiation, and coordination with internal departments to ensure smooth sales operations and high levels of guest and client satisfaction. The incumbent contributes to sales strategy development, reporting, and team support while promoting Accor values and brand standards.

Key Responsibilities:

• Support achievement of hotel revenue, occupancy, ADR, and meeting room targets

• Manage and develop key accounts, corporate and leisure clients

• Conduct sales calls, site inspections, and client visits

• Negotiate contracts and pricing with clients

• Monitor competitors and market trends

• Prepare reports (weekly, monthly, MIS, production reports)

• Assist in sales and marketing strategies and promotions

• Ensure strong client relationships and after-sales service

• Support DOS in team training and business planning

• Coordinate with other departments to ensure service delivery

• Participate in hotel marketing initiatives and promotional activities

• Adhere to Accor standards, policies, and brand values

Our client, a well-established organisation is seeking for an IT Director ( AI , Data , System ) - $ 15,000.00 + AWS + attractive bonuses / 21 annual leave / Central area

Requirements

• Degree in IT / Computer or relevant
• At least 8 to 10 years of top management experience leading a team of 10 to run the entire IT Operation which include AI Automation, Data Analytics, System Application and Infrastructure
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers, Network and Security
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Familar with Netsuite, SAP application is a plus
• Strong communication and interpersonal skills to deal with all level of people including stakeholders
• Independent and team player

Others

• Salary up to $ 15,000.00 + AWS + attractive bonuses
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

As Director of Sales & Marketing, you will shape and lead the commercial strategy for NH Collection Sydney, driving revenue growth, market share and brand prominence across all key segments. Partnering closely with the General Manager and regional commercial teams, you will play a critical role in positioning NH Collection as a leading luxury hotel in the Australian market.

This role suits a commercially astute leader who thrives in a high-profile hotel environment and brings deep expertise across sales strategy, brand-led marketing, revenue collaboration and stakeholder engagement. The ideal candidate will bring proven experience from within the luxury hotel sector, with a strong understanding of high-end hospitality environments.

Key Responsibilities: 

Reporting to the General Manager, you will hold end-to-end accountability for the hotel’s sales and marketing performance, balancing global brand alignment with agile, market-responsive execution.

You will lead the commercial agenda across corporate, leisure, MICE and group business, working in close partnership with Revenue Management, Brand, Marketing and Distribution teams.

• Develop and execute sales and marketing strategies to drive revenue, RevPAR and market share.
• Lead the annual marketing plan to position the hotel and its outlets across all segments and channels.
• Drive proactive and reactive sales activity, managing pipelines, key accounts and new opportunities.
• Partner with Revenue Management on forecasting, pricing, distribution and RGI performance.
• Lead and motivate the on‑site sales team with clear goals and accountability.
• Manage and grow corporate, leisure and MICE accounts, including RFPs and contract negotiations.
• Build brand presence through local marketing, partnerships, PR and events.
• Oversee brand‑aligned content and assets in collaboration with Corporate Marketing.
• Represent the hotel at industry events and within the local market to build profile and reputation.
• Ensure compliance with brand standards, company policies and governance requirements.
• Monitor market trends and competitor activity to inform strategic decisions.

Key Responsibilities

• Lead and support financial due diligence engagements, including the identification of key financial, operational, and commercial risks, deal breakers, and value drivers, in the context of clients’ investment strategies.
• Analyze detailed financial information, including income statements, balance sheets, cash flows, and operational metrics, and synthesize findings into clear, actionable insights to support discussions with target management and clients.
• Assess the quality and sustainability of reported earnings, net assets, working capital, and cash flows.
• Contribute to the preparation of clear, concise, and deal‑focused reports and presentations that highlight key findings, risks, and considerations impacting transaction valuation and structuring.
• Advise on how due diligence findings may be incorporated into transaction terms, valuation assumptions, and sale or purchase agreements, including identification of potential negotiating points.
• Participate in meetings and calls with target company management and client stakeholders, and serve as a key point of contact for execution‑related matters.
• Manage day‑to‑day client interactions, engagement status updates, scope changes, and billing matters, while supporting the maintenance and development of long‑term client relationships.
• Lead Quality of Earnings, profit and loss, and working capital analyses across multiple engagements.
• Review and critique project deliverables, data books, and reports prepared by team members to ensure technical quality and consistency.
• Manage multiple concurrent chargeable and non‑chargeable projects of varying size and complexity, including engagement budgeting and fee analysis.
• Provide leadership, coaching, and mentorship to Associates, Senior Associates, and Managers, including participation in recruitment, training, and team development initiatives.
• Support internal processes such as conflict checks, engagement setup, and coordination with senior leadership.
• Assist senior leadership in business development, proposal preparation, and sales efforts.
• Proactively identify engagement and transaction risks and develop practical solutions to address issues efficiently and professionally.

Qualifications & Experience

• Bachelor’s or Master’s degree in Accounting, Finance, Business, or a related discipline.
• Professional accounting qualification such as CPA or CA is strongly preferred.
• Extensive professional experience in financial accounting due diligence, transaction advisory, or related areas, with demonstrated exposure to medium to large‑scale transactions.
• Prior experience within a large professional services or audit environment is required.
• Proven track record of leading complex engagements, managing teams, and interacting confidently with senior client stakeholders.
• Strong technical knowledge of accounting standards, financial analysis, and transaction‑related financial issues.
• Proficiency in English as the primary working language. Additional language skills (e.g. Asian regional languages) would be an advantage where relevant to client engagement needs.
• Strong Excel and PowerPoint skills are required. Experience with data analytics and visualization tools such as Alteryx, Power BI, or Tableau is advantageous.
• Ability to manage multiple priorities, work under deadlines, and exercise sound professional judgement.
• Strong interpersonal, leadership, and communication skills, with the ability to work collaboratively while also operating independently when required.
• Willingness and ability to travel within the region where business needs require, subject to practical considerations.

The Facilities Director (FD) will provide leadership and oversight of all General Affairs activities in India along with the Facilities coordination of the India offices in Bangalore, Noida, Pune, Hyderabad. This includes managing financial budgets, managing projects, and coordinating administrative support across the team. As a people manager, the FD will complete tasks in a resourceful and effective way whilst working on assignments requiring considerable judgment and initiative. The FD will understand the implications of their work and relish the opportunity to make recommendations for solutions.

Principal Accountabilities

Facilities Management -

• Liaising with the landlords, contractors and service providers (Security, utilities, air conditioning, etc), managing the relationships and ensuring service delivery meets business requirements.  Conducting regular reviews to ensure service providers deliver & maintain good service standards.
• End-to-end management of contracts (in agreement with the purchasing department) with external providers including: preparing documents for tenders, obtaining quotes, assessing costs for goods and services to ensure maximum value for money, project management, ensuring appropriate legal documentation is obtained (e.g. Licence to Alter etc) co-ordination of work of contractors and service providers, and checking that agreed work by contractors has been completed satisfactorily and any deficiencies are followed up and resolved
• Overall management of facilities projects and supervision of planned preventive maintenance and compliance.
• Responding appropriately to emergencies and urgent issues as they arise
• Main ISO contact for the respective sites in charge 
• Support the energy management system and team implementing the energy policy, setting achievable targets for energy use, and designing action plans to reach them and measure progress.
• Coordination of maintenance work of technical building equipment
• Monitor working environment and liaise with colleagues & suppliers to ensure it is maintained to a pleasant and professional standard, arranging for repairs etc as appropriate
• Planning best space allocation and utilisation of buildings resources, working with Executive Team as appropriate.
• Ensure any statutory testing takes place on time, and keeping relevant records
• Project Management of any planned expansion (or reduction) of India associated site facilities, pro-actively planning & implementing these strategies, demonstrating appropriate discretion & confidentiality when required, liaising with lawyers, surveyors and specialist contractors and suppliers to ensure overall goals are achieved.
• Ensuring appropriate employee communication on buildings issues or works being completed.
• Point of Contact for all town and country/ public authorities.

Health & Safety and BCP-

• Establishing, reviewing and updating India health and safety policies and ensuring they are observed, liaising with external consultancies as required
• Coordinate India Health and Safety routines (such as fire drills and inspections).
• Undertake Risk Assessments and Accident Investigations, and implementing subsequent action plans
• Maintain accident records for the offices and ensure appropriate reports are issued.
• Manage the First Aid and Fire Warden databases, and ensure appropriate Training occurs & is kept current.
• Provision of appropriate documentation to demonstrate compliance with Health & Safety legislation and company policies.
• Coordinate and control India BCP (business continuity program) activities.

Office/Administration Management-

• Day to day management of the administration team, including taking responsibility for the performance and development of these individuals
• Ensuring that the India reception function is run to provide an effective & professional first point of contact for all visitors. This will include the provision of lunchtime, holiday and absence cover as appropriate.

Financial Management-

• Negotiates on costs with third party vendors
• Assesses projects using cost benefit analysis methods
• Managing the overall budget ensuring financial KPIs are met
• Obtaining Capex and overall financial approvals for facilities projects
• Preparation of financial project presentations
• Monthly budget reviews
• Help prepare AOP for forthcoming year

General Administration-

• To provide administrative support to the Facilities Director, EMEA in respect of starters and leavers.
• To be responsible for maintaining a full contract database, including copies of contracts and insurance certificates
• To maintain supplier set-up and onboarding
• Provide a customer facing approach to all enquiries at offices, often as the first point of contact for visitors. Answering the telephone and professionally dealing with all queries and complaints.
• Overseeing incoming post and producing all outgoing correspondence on behalf of the office
• To provide financial administration of the accounts system, raising Purchase Orders and dealing with urgent invoices etc to progress for payment.
• Overseeing courier services.
• Managing the offices to ensure stationary, equipment, meeting rooms and the environment meet the needs of the users.
• Any ad hoc tasks as deemed reasonable by your manager.

1. Position Summary:

Rixos Phu Quoc, Vietnam is seeking a dynamic and results-driven Director of Sales to lead and manage the Sales team. The Director of Sales will be responsible for developing and implementing strategic sales plans, maximizing revenue, and maintaining strong client relationships to achieve business targets. This role plays a vital part in positioning the property in the market, driving profitability, and leading a high-performing sales department.

1. Key Responsibilities:

• Sales Strategy: Develop and execute comprehensive sales strategies aligned with business goals to drive revenue growth across all market segments.

• Team Leadership: Lead, motivate, and manage the Sales team. Set performance goals, monitor results, and conduct regular coaching to foster high productivity.

• Revenue Generation: Proactively identify and secure new business opportunities, partnerships, and key accounts in line with revenue targets.

• Market Analysis: Monitor market trends, competitor activity, and customer preferences to identify opportunities and adjust sales strategies accordingly.

• Client Relations: Build and maintain strong relationships with key clients, corporate accounts, travel agencies, and event organizers to drive repeat business.

• Budget Management: Prepare and manage the sales budget, forecast, ensuring optimal allocation of resources and return on investment.

• Collaboration: Work closely with Marketing, Revenue Management, and Operations teams to ensure alignment and support of promotional initiatives.

• Sales Reporting: Prepare regular reports on sales performance, forecasts, and market trends for senior management review.

• Event Representation: Represent the property at trade shows, sales missions, and networking events to enhance brand visibility and attract new clients.

Compliance: Ensure all sales activities comply with legal regulations and company policies.

Nuvei is the Canadian fintech company accelerating the business of clients around the world. Our modular, flexible, and scalable technology allows leading companies to accept next-gen payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies, and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values and thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Mission

The Underwriting and Risk Operations function aims to mitigate financial losses and regulatory exposure for the company through proactive merchant reviews, structured credit risk assessments, and continuous portfolio monitoring across the APAC region.

The Regional Director oversees all underwriting activities in the APAC region and is responsible for selected risk functions, including credit risk oversight, fraud investigation governance, merchant monitoring, chargeback performance oversight, and portfolio risk quality control.

This position is responsible for planning, coordinating, monitoring, analyzing, and evaluating the activities of underwriting and aligned risk functions to achieve departmental objectives. The role ensures that the APAC portfolio operates within defined KPIs, scheme rules, and internal risk appetite, and complies with company policies and regulatory requirements

Key Responsibilities

Leadership, Governance & Regional Oversight

• Oversee and manage all underwriting activities for the APAC region and selected risk operations.
• Plan, coordinate, and evaluate the activities of regional Underwriting, Risk, and Monitoring resources to meet departmental goals.
• Develop, implement, and maintain regional procedures, guidelines, and operational frameworks in alignment with global policies.
• Ensure that policies, rules, regulations, and internal procedures are followed at all times.
• Foster operational excellence, professional development, and structured training across teams.
• Act as the regional escalation point for complex merchant underwriting, risk, fraud, and credit matters.
• Partner closely with Legal, Compliance, Commercial, Risk, BI, and Operations teams to support business objectives.

Underwriting Operations & Merchant Onboarding

• Maintain full accountability for merchant onboarding quality, risk classification, and underwriting integrity across APAC.
• Manage all aspects of client onboarding, including implementation of processes, controls, and follow-up procedures.
• Supervise the utilization of KYC and due diligence tools to ensure regulatory compliance and scheme alignment.
• Identify, investigate, and report potentially suspicious activities, violations, and high-risk applications to senior management, the AMLCO, and relevant governance bodies.
• Review and approve complex merchant applications and business models and make decisions on the disposition of merchant processing activity to mitigate financial, regulatory, and reputational risk.
• Monitor the application status of all merchants handled by the Underwriting function.
• Ensure underwriting operations are performed within approved SLAs.
• Communicate effectively with commercial teams regarding merchant onboarding, application status, and risk positioning.

Credit Risk Management

• Oversee the regional credit risk assessment framework within underwriting governance.
• Define and approve risk profiles, exposure thresholds, and collateral conditions.

Fraud Investigation, Merchant & Chargeback Monitoring

• Supervise Fraud Investigation and Merchant Monitoring functions, ensuring low fraud and chargeback (CHB) levels maintenance across the APAC portfolio.
• Oversee fraud and chargeback ratios at merchant, industry, acquirer, and card scheme levels.
• Ensure merchants remain within mandatory scheme thresholds and program limits.
• Lead mitigation planning and remediation strategies for merchants demonstrating problematic performance.
• Oversee fraud detection initiatives and escalation processes.
• Participate in underwriting-related fraud investigations and merchant risk reviews.

Reporting, KPIs & MI Distribution

• Submit and distribute Management Information (MI) reports for the APAC region. Although the Business Intelligence (BI) team prepares these reports, this role is responsible for their validation, regional distribution, and governance.
• Prepare and present structured risk, underwriting, credit, fraud, and performance reports to the regional board/Risk Committees.
• Communicate merchant performance, risk trends, and portfolio insights to commercial and operational stakeholders.
• Act as the regional coordination point between BI, Risk Analytics, and business functions.

• Bachelor’s degree in Law, Finance, or equivalent relevant experience and training.
• Minimum 7 years of experience in underwriting, risk management, payment risk, fraud, or credit risk, with at least 5 years in a leadership role.
• Proven experience in the payments, acquiring, fintech, or bank card industry.
• Strong knowledge of card scheme rules and regulations; registration and compliance requirements; chargeback programs; fraud frameworks; credit risk principles.
• Demonstrated ability to analyse financial data, build structured risk assessments, and draw meaningful conclusions.
• Strong methodical and analytical skills with the ability to prepare structured written summaries and business recommendations.
• Practical knowledge of Excel and data interpretation.
• Excellent verbal and written communication skills in English and Chinese Mandarin.
• Ability to work in a fast-paced, multi-stakeholder environment.
• Ability to interact with local regulators, card schemes, and external partners as required.

• Competitive holiday allowance
• Private Medical and Dental Insurance
• Parental leave

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically distributed.

Our recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.