Responsibility:

• To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
• To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
• To be the Site Coordinator at the Institute, as a Single Point of Contact ("SPOC") and as a liaison officer for the End Users. In addition, he /she also acts as a supervisor to all the Onsite Support Staff.
• SLA Performance – Ensure no SLA Failure
• IMAC Reports – Ensure all IMAC Requests are performed in accordance with the SLA
• Tracking of Cases – Ensure all cases are tracked to closure in accordance with the deliverables
• Resources – Manage the resources on day-to-day basis to ensure designated resources are in place.
• Compliments and Complaints – Work closely with the Institute to ensure high compliments and no or nil complaints.
• Day to Day Operations is run with minimal interruptions to the services
• All meetings with internal and external parties are documented and followed through
• Responsiveness – All emails, calls and any other communication are responded to, on a timely manner

Required Experience:

• Bachelor's degree / diploma in computer science, business, or a related field.
• 2-3 years of management and related experience in IT
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful
• Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines

Responsibilities including but not limited to:

• Achieve sales performance targets and maintain good client relations
• Serving and increasing sales from existing key accounts
• Generate and develop new key accounts
• Work closely with renowned partners like Samsung, Logitech, Microsoft, and the in-house AV Designer Team to propose solutions to meet customers’ needs.
• Negotiate pricing with partners to ensure bids are competitive.
• Solution to focus: All types of Audios, Visual, and video conferencing solutions
• Present and submit weekly sales report.
• Primary market to focus: SME & Enterprise Company

Requirements:

• Diploma in IT/Engineering/Audio Visual or other disciplines
• 2 years of sales experience in a B2B environment with a good sales track record
• Experience in a project-based, development of customized solutions sales environment
• Experience in managing key accounts in the Enterprise market, especially in Financial & Banking, Technology, Manufacturer, Oil & Gas

Our client is a Global MNC in the Logistics and Freight forwarding industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their team, in hopes of developing the current high performing team. They are located in East.

Job Responsibilities:

• Identify and develop new business opportunities to expand market share and drive revenue growth.
• Manage relationships with both existing and prospective clients, ensuring timely follow-up on business needs.
• Conduct sales activities including client visits, presentations, service proposals, and solution demonstrations.
• Negotiate contracts and service packages while ensuring competitive and commercially viable terms.
• Maintain accurate CRM records, quotations, and sales reports, while collaborating with internal teams to ensure smooth service delivery.

Requirements:

• Diploma/Degree in related discipline

• With at least 3 years of relevant experiences in the freight forwarding industry

• Demonstrate aptitudes and skills of speaking, and written communication

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

What you will do:

The Product Manager, APAC Controls Service is accountable for innovation, development, and management of service products within the Controls domain in the Asia Pacific (APAC) region. This role operationalizes global service platforms within the region and is responsible for building and managing region-specific service products using the Rapid Closed Loop (RCLP) new service design process.

This role sits within the Global Service Product Management organization and is a key partner to the APAC domain and leadership teams.

How you will do it:

• Owns KPIs for an assigned service product portfolio
• Operationalizes service platforms from global team
• Builds and launches region‑specific service offerings as needed, in alignment with global standards
• Serves as domain service subject-matter expert (SME)
• Participates in problem-solving, kaizen, and VSM events
• Represents regional field and customer voice to global team
  
  Success Measures
• Supports region domain service P&L performance, including revenue growth and margin expansion
• Delivers on-performance new service introduction (NSI)
• Improves service attach/linkage rates across the portfolio
• Increases premium (full coverage) service mix
• Drives growth in connected assets

What we look for:

• Bachelor’s degree required
• 10-15years’ experience in service product management, service operations, service commercial enablement, or product lifecycle management
• Strong cross-functional leadership skills
• Ability to travel 10-25% of the time

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

WE’RE PURSUING TALENT – MARKETING

Building Future Leaders - We are building the next era of leaders in the sales and marketing industry.

Driven & Growth-Minded Individuals - We’re looking for people who are driven, open to learning, and ready to build something long-term.

Experience is not required - Attitude and humility matter more.

WHO WE’RE LOOKING FOR

Self-Driven Learners
• Self-motivated individuals willing to learn

Team-Oriented Individuals
• Those interested in leadership and personal growth

Open to Fresh Talent
• Fresh graduates & career switchers are welcome

WHAT YOU’LL DO

Marketing Skill Development
• Learn practical and ethical sales & marketing skills

Leadership Growth Mindset
• Work with a team to run campaigns for established brands

Client Relationship Management
• Build strong relationships with clients and customers

Leadership Growth Path
• Grow into leadership roles over time

WHAT YOU’LL GET

Hands-On Training & Support
• Hands-on training and guidance

Performance-Based Progression
• Clear, performance-based career progression

Local & Overseas Exposure
• Opportunities for local and overseas exposure

Supportive Team Environment
• A collaborative environment with strong mentorship

1-to-1 Mentorship
• Personal guidance to accelerate your growth

INTERESTED? APPLY NOW

Send in your resume and apply today.
We invest heavily in people with potential — not entitlement.

We are looking for a driven and collaborative Lead, Talent, Leadership & Learning to partner with business leaders in building Prudential Singapore’s talent pipelines and strengthening organizational capabilities & culture. This role will play a critical part in executing succession, leadership development, and learning initiatives that support business growth and build capability.

• Support the design and delivery of talent management and succession frameworks.
• Partner with business leaders and HRBPs to identify key talent, assess succession readiness, and implement targeted development actions.
• Coordinate talent reviews and contribute to pipeline reporting, analytics, and insights.
• Work with Talent Acquisition on pipelines of future-ready skills and external talent pools.
• Design and deliver corporate L&D programmes including orientation, induction, and core development pathways.
• Collaborate with subject matter experts and stakeholders to curate training, peer learning, and leadership sessions.
• Refresh and enhance training programmes aligned to business and enterprise needs.
• Drive adoption of digital learning and innovative approaches to enhance capability built.
• Execute annual culture survey, analyse insights and work with Business Partners to develop specific interventions for functional teams.
• Manage vendor and regulatory relationships to support learning and leadership initiatives.
• Work closely with the Head of Talent Management & Learning on projects, pilots, and enterprise-wide programmes.

Who we are looking for:

• 12 -15years’ HR experience with focus in talent management, succession planning, and leadership development.
• Strong business acumen, strategic thinking and understanding of the latest talent management and succession practices and execution of culture interventions (high level).
• Good programme management skills with the ability to plan, communicate and drive programmes / projects effectively.
• Excellent communication and interpersonal skills to engage and influence business stakeholders.
• Highly resilient, adaptable and thrives in a fast-paced environment.
• Highly collaborative with a strong hands-on approach.

What you will do:

As Customer Excellence & Quality manager, you will be assigned directly to one or more major customers/ dealers to ensure their requirements are fully understood and translated to JCI’s design and operations processes.

This role will drive communication and action working directly with customer focal points for quality, account executives, PBU Quality leaders and other functional experts and leaders such as R&D, Manufacturing, Procurement, Sales and Service.

This role includes establishing critical customer quality metrics for assigned key accounts while coordinating with the Customer Excellence & Quality Leader, orchestrating escalation resolution, and advocating for customers to ensure JCI is the best supplier. This person will be responsible to the assigned customers/account teams to drive improvement in key customer metrics by identifying issues/opportunities, initiating resolution/improvement plans and driving/tracking actions by engaging appropriate functional management and business units to ensure full support.

The scope of this role can be global/regional and will likely involve multiple PBUs.

How you will do it:

• Work with the Customer Excellence & GlobalQuality Senior Director and other Customer Excellence & Quality Managers tobuild and manage the processes to drive improved customer experience.  This includes the adherence to global processes, tools and communications mechanisms to ensure timely and accurate visibility of opportunities and issues driving to quick action and results.
• Track and proactively share key customer insights and feedback to ensure product design and process improvements for a better customer experience. Collaborate with colleagues across the organization to create feedback cycles, and to inform and enact these improvements
• Oversee the communication to the customer and resolve escalations when non-conformances are found at the customer in a timely and cost-efficient manner
• Develop and implement customer quality scorecard / KPIs to drive performance baselining and improvement on an ongoing basis
• Actively engage with your leadership and thebroader organization to support a customer-focused culture
• Account executive relationship management –Responsible for weekly updates to key partners across the business.  Must create and communicate progress in a way that builds confidence and demonstrates continued progress towards a world-class Quality organization
• Manage key partner relationships to ensure alignment across the enterprise via appropriate planning, execution, visibility, tracking, and governance
• Responsible for sharing Customer Quality and PMO best practices. Drive the use of best practices and apply lessons learned
• Engage globally with the ability to understand and work effectively in a culturally diverse organization

What we look for:

• Early career to experienced professionals with at least 8 years of experience in customer quality, operations, supplier management, business optimization and/ or project management
• Experience overseeing a large quality organization including recruiting employees, assigning and directing work, evaluating performance, overseeing the development and maintenance of staff, building trust and rapport and motivating the team.
• Excellent people skills with ability to develop and maintain professional relationships across a matrix, multi-cultural organization to collaborate for results
• Ability to influence across a matrix organization through partnering and collaboration fostering strong relationships
• Regular executive interactions at Director/ VP level.  Must be able to build relationships at all levels.
• Candidate must be innovative, creative, broad-thinker, well-organized in managing numerous competing priorities, and can deal with adverse situations
• Candidate must exhibit a high level of self-motivation, sense of urgency, and assertiveness with the ability to make important decisions with minimal supervision.
• Bachelor’s degree in engineering, supplychain, business or related discipline, MBA is desirable
• Lean Manufacturing and/or Six Sigma trainingis desirable
• Strong oral & written in English
• Strong capability with standard MS Office tools
• Ability to travel

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefitspackage
• On the job/cross trainingopportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

We are a reputable private education institution in Singapore offering GCE O-Level and A-Level programmes. To support our growing student body, we are seeking a dedicated and responsible Student Support Manager to oversee student wellbeing, discipline, and engagement, ensuring a positive and supportive learning environment.

Key Responsibilities

Student Management

• Oversee student attendance, discipline, and overall wellbeing.
• Provide pastoral care and guidance to support students’ personal and emotional development.
• Identify at-risk students and implement appropriate intervention strategies.
• Guide students in adapting to school life in Singapore and developing positive learning habits.

Parent & Stakeholder Communication

• Communicate regularly with parents/guardians regarding students’ progress, attendance, and behaviour.
• Address and resolve student-related concerns in a timely and professional manner.
• Maintain accurate records of student cases, communications, and follow-ups.

Student Engagement & Development

• Plan and implement student development programmes, workshops, and activities.
• Promote a positive school culture and encourage student participation in school initiatives.
• Support orientation programmes for new students, especially international students.

Collaboration & Coordination

• Work closely with academic staff, counsellors, and management to support students’ holistic development.
• Coordinate with teaching teams to monitor academic progress and student behaviour.
• Assist in developing and reviewing student management policies and procedures.

Administrative Responsibilities

• Maintain proper documentation of student attendance, disciplinary records, and case management.
• Prepare reports on student performance, attendance trends, and behavioural issues.
• Ensure compliance with school policies and regulatory requirements.

Requirements

• Minimum 2–3 years of experience in student management or education settings.
• Strong interpersonal and communication skills, with the ability to engage students and parents effectively.
• Mature, responsible and able to handle sensitive situations with professionalism.
• Ability to work independently as well as collaboratively within a team.
• Experience working with international students is an advantage.

We Offer

• A supportive and professional school environment.
• Opportunities for career growth and professional development.
• Competitive remuneration, commensurate with qualifications and experience.
• A meaningful role in shaping students’ academic and personal development.

Responsibilities:
 

• Develop and execute channel sales strategies to drive revenue growth and expand market reach.
• Identify and prioritize potential channel partners based on market trends,
  competitive analysis, and business objectives.
• Establish and maintain strong relationships with key channel partners, including retailers, distributors, and online marketplaces.
• Collaborate with internal teams, including marketing, operations, and product development, to support channel sales initiatives and ensure alignment with overall business goals.
• Negotiate partnership agreements and contracts with channel partners to secure favourable terms and maximize revenue opportunities.
• Provide ongoing support and training to channel partners to optimize sales
  performance and enhance product knowledge.
• Monitor and analyse sales performance metrics, market trends, and competitor activities to identify opportunities for growth and improvement.
• Develop and implement promotional campaigns, incentives, and marketing
  programs to drive sell-through and increase product visibility in the channel.
• Prepare regular reports and presentations for senior management on channel sales performance, forecasts, and strategic initiatives.
   

Requirements:

• Diploma or Bachelor's degree in Business Administration, Marketing, or related field.
• Proven experience in sales roles within the gaming or entertainment industry, with a focus on the Asia market.
• Strong understanding of the gaming industry landscape in Asia, including market dynamics, distribution channels, and consumer preferences.
• Excellent sales and negotiation skills, with a track record of achieving and exceeding sales targets and driving revenue growth.
• Ability to build and maintain strong relationships with partners and stakeholders, with excellent communication and interpersonal skills.
• Results-driven mindset with a focus on delivering measurable business outcomes and driving continuous improvement.
• Ability to work independently, prioritize tasks, and manage multiple projects and deadlines effectively in a fast-paced environment.
• Willingness to travel frequently within the Asia region for business meetings, partner visits, and industry events.
   

Benefits:

• Competitive salary and commission structure.
• Opportunities for professional development and career advancement.
• Collaborative and inclusive work environment.
• Access to the latest gaming technologies and products.

Centre Manager (Student Development)

About the Role

Our client is seeking for a people-focused leader who believes that meaningful growth happens when individuals are given the right balance of guidance, support and opportunities to develop.

As Centre Manager, you will play a key role in shaping both the student and staff experience. Working closely with senior leadership, you will help strengthen centre operations, develop student mentors, improve practices and build an environment where students are encouraged to grow, explore and thrive.

This is more than an operational role. We are looking for someone who enjoys developing people, building capable teams and turning ideas into practical solutions. You are someone who is comfortable bringing structure to a dynamic environment while recognising that lasting improvements are achieved through relationships, trust and consistency.

Key Responsibilities

Team Leadership & Development

• Lead, coach and develop a team of student mentors, helping them build confidence, strengthen their capabilities and grow in their ability to support students effectively.

• Foster a culture of continuous learning, reflection and improvement within the team.

• Provide regular guidance, feedback and coaching to help team members navigate challenges and achieve their potential.

• Identify development opportunities and support the growth of future leaders within the organisation.

• Create an environment where team members feel supported, empowered and accountable for their work.

Student Experience & Engagement

• Work closely with student mentors to create a safe, engaging and positive environment that supports student growth and development.

• Support the team in managing student behaviours and challenges through practical, relationship-based approaches that encourage positive outcomes.

• Monitor student engagement and identify opportunities to improve participation, learning experiences and overall programme effectiveness.

• Partner with the team to develop strategies that balance structure, consistency and flexibility based on students' developmental needs.

• Help create an environment where students are encouraged to take ownership of their learning, build confidence and develop positive habits.

Operations & Continuous Improvement

• Oversee the day-to-day operations of the centre and ensure programmes are delivered effectively.

• Review existing practices, identify areas for improvement and implement practical solutions that enhance both the student and staff experience.

• Work closely with senior leadership to operationalise ideas, initiatives and long-term plans.

• Develop and maintain systems, processes and operating standards that support consistency, quality and accountability.

• Take ownership of operational challenges and work collaboratively with stakeholders to identify sustainable solutions.

• Support reporting, documentation and compliance requirements as required.

Stakeholder Management

• Build trusted relationships with students, parents, staff and external stakeholders.

• Communicate effectively and professionally while managing differing expectations and perspectives.

• Partner with families to support student development and maintain a positive centre experience.

• Serve as a key point of contact for operational and programme-related matters.

What We're Looking For

The successful candidate will likely be someone who:

• Enjoys helping others grow and finds fulfilment in seeing both students and team members develop over time.

• Believes that strong teams are built through coaching, support and trust rather than authority alone.

• Understands that a positive environment is created through relationships, consistency, clear expectations and mutual respect.

• Is comfortable balancing structure with flexibility, recognising that different individuals may require different approaches to succeed.

• Enjoys identifying challenges, experimenting with new ideas and continuously improving existing practices.

• Is naturally organised and able to bring clarity, structure and direction to complex situations.

• Takes ownership of issues and works collaboratively with others to find practical solutions.

• Is confident working with both children and adults and able to adapt their communication style accordingly.

• Has a genuine interest in developing people and building stronger teams.

Requirements

• Diploma or Degree in Education, Psychology, Youth Development, Social Services, Business Management or a related field.

• Experience leading teams within education, student care, enrichment, youth development, community services or similar environments.

• Demonstrated experience coaching, mentoring or developing team members.

• Strong interpersonal, communication and stakeholder management skills.

• Ability to manage both operational responsibilities and people development priorities.

• Experience implementing improvements, initiatives or operational changes will be advantageous.

Why this role?

This is an opportunity to play a meaningful role in developing both students and future leaders. You will have the chance to shape programmes, strengthen teams, improve practices and contribute to an environment where growth, learning and continuous improvement are valued.

EA Personnel: Sim Ee Targa

EA Reg ID: R1102530

EA Licence No.:24C2359

Position: F&B Management Trainee

• Industry: F&B Quick Services Concept
• 6 Work Days, 60 Hours Per Week | 1 Day Off on Weekday
• Location: Islandwide, Singapore

Requirements:

• Degree holder in any field and keen to work in food and beverages industry
• Shortlisted profiles will undergo training in kitchen duties & service crew in front line
• Able work on weekends / public holidays

Job Scope:

• Prepare and cook menu items in accordance with specifications from recipes
• Maintain highest quality and consistent products standards
• Ensure safe and proper use of equipment at all times
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Preparation for opening and closing of shop
• Weekly/ monthly inventory reporting
• Implement, enforce and maintain brand and outlet SOPs to enhance productivity and service quality across all outlets
• Ensure compliance to food safety, hygiene and sanitation standards
• Daily sales reporting to F&B Operation Manager
• Run basic SOP training for untrained part-timers
• Handle staff grievances and staff monthly roster
• Address and resolve customer complaints and issues promptly and professionally
• Any other ad-hoc duties base on operational need

Position: F&B Management Trainee

• Industry: F&B Quick Services Concept
• 6 Work Days, 60 Hours Per Week | 1 Day Off on Weekday
• Location: Islandwide, Singapore

Requirements:

• Degree holder in any field and keen to work in food and beverages industry
• Shortlisted profiles will undergo training in kitchen duties & service crew in front line
• Able work on weekends / public holidays

Job Scope:

• Prepare and cook menu items in accordance with specifications from recipes
• Maintain highest quality and consistent products standards
• Ensure safe and proper use of equipment at all times
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Preparation for opening and closing of shop
• Weekly/ monthly inventory reporting
• Implement, enforce and maintain brand and outlet SOPs to enhance productivity and service quality across all outlets
• Ensure compliance to food safety, hygiene and sanitation standards
• Daily sales reporting to F&B Operation Manager
• Run basic SOP training for untrained part-timers
• Handle staff grievances and staff monthly roster
• Address and resolve customer complaints and issues promptly and professionally
• Any other ad-hoc duties base on operational need

Roles and Responsibilities

• Provide overall leadership and strategic oversight of civil engineering and construction operations
• Drive business performance across multiple projects, ensuring alignment with organisational goals and HQ expectations
• Oversee project portfolios, including budget performance, resource allocation, and profitability
• Establish and enforce governance frameworks for project delivery, safety, quality, and compliance standards
• Review and approve major project plans, contracts, and commercial strategies
• Lead senior project and operations teams, ensuring strong execution capability across all sites
• Manage key stakeholder relationships including clients, joint venture partners, consultants, and regulatory bodies
• Report regularly to Japanese Headquarters on operational performance, risks, and strategic initiatives
• Identify and implement process improvements to enhance efficiency, cost control, and project outcomes
• Lead risk management and ensure appropriate mitigation strategies are in place across all projects

Requirements

• Bachelor’s degree in Civil Engineering, Construction Management, or related discipline
• Minimum 15 years of experience in civil engineering, infrastructure, or construction industries
• At least 8 years in senior leadership or general management roles overseeing multiple projects or business units
• Strong track record in delivering large-scale, complex infrastructure or construction portfolios
• Deep understanding of commercial management, contract strategy, and project governance
• Proven ability to lead senior teams and influence at executive level
• Strong financial acumen with experience managing P&L responsibility
• Fluency in Japanese is required due to regular engagement and reporting with Japanese Headquarters

Responsibilities:

• Working with youth at and in risk e.g. youth who are youth offenders.
• Provide case management and appropriate level of care through risk assessment, care planning, and interventions to youths at risk and their families.
• Collaborate with schools and community stakeholders to implement a holistic intervention and supportive care plan for youths and families.
• Conduct and facilitate groupwork sessions according to the curriculum provided to youths.
• Plan and executive community-based programme.
• Contribute to work teams and projects in the Youth Department.

Requirements:

• Passionate in working with youths
• Candidate possesses minimum Degree/postgraduate certification in Psychology, Counselling or Sociology.
• Preferably trained in YLS/CMI (Youth Level of Service/ Case Management Inventory).
• Willing to work one night every fortnight and on some weekends to execute community-based programme.
• Have good interpersonal and administration skills
• Strong team player with excellent organisational skills
• Job position is on contractual basis

If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

Job description

Methodist Welfare Services (MWS) is all about empowering people to have life to the full. 

We are a non-profit organisation serving people across all ethnicities and religions. We recognise that the people we serve may experience poverty in different ways – weak social support or fractured relationships, poor health, a sense of hopelessness, or a lack of means. We journey alongside them to uncover their inherent strengths, affirm them and support them holistically towards a better life. While MWS’ sphere of impact has expanded since our founding, our core spirit of social holiness remains unwavering.  Today, we serve over 22,000 beneficiaries, including children from disadvantaged backgrounds, youths at risk, families in distress, seniors who are socially isolated, and the chronically ill and destitute.

Role & Responsibilities

In this dynamic hands-on role, you will report to Associate Director of Compliance and Risk and collaborate with cross-functional teams on enterprise risk management and compliance related activities ensuring sound risk and governance across the organisation including areas of overall workplace safety and data protection.

1) Compliance and Risk

• Assist in the development and enhancement of enterprise risk management framework, risk and compliance policies and procedures

• Assist in the development and periodic review of risk appetite statements, risk thresholds, Key Risk Indicators and emerging risks

• Collaborate with risk owners to conduct regular risk assessments; facilitate risk analysis and assessments and propose suitable mitigations when required

• Maintain active oversight of the organisation’s compliance program & calendar and coordinate with internal stakeholders on timely regulatory submissions and reporting

• Carry out regular group compliance reviews through audits, assessment and control testing

• Monitor, evaluate, assess the impact of new or updated statutory and regulatory developments

• Investigate, manage and follow up on matters related to non-compliance incidents/breaches and ensure appropriate mitigations are in place

• Work with the relevant internal stakeholders on the improvement to processes and systems when required

• Collaborate with risk & compliance owners/representatives in preparation of various risk and compliance reports to senior management, Board and regulators (if applicable), highlighting key risk exposures, potential issues, and mitigation strategies

• Assist in the implementation and monitoring of risk and compliance management programs and initiatives across the group

• Act as a liaison between various departments and business units to provide guidance & support and ensure alignment of risk management and compliance efforts

• Design suitable risk communications and awareness programs; prepare materials and conduct regular orientation, training/workshops to all levels of employees

• Take charge and manage incident reporting channel; maintain active oversight on the reported incidents and oversee the effective closure of actions; escalate to senior management and key stakeholders when required

• Organise Risk Management meetings and perform secretariat duties as well as administrative duties where required

• Provide administrative support for the overall audit function conducted by the internal/external auditors

• Attend to matters as assigned by Associate Director

2) Data Protection (PDPA)

• Support the DPO/Associate Director in the review and implementation of PDPA act within the organisation

• Monitor and review PDPA non-compliance and/or lapses and provide solutions and mitigating plans to prevent re-occurrence

• Conduct PDPA updates and training (where necessary)

• Attend to matters as assigned by DPO/Associate Director

Qualifications, Competencies & Experience

• Minimum diploma holder and above in a related field of study

• Minimum 3 years of hands-on relevant working experience in a compliance and/or risk management role including experience in an external or internal audit capacity

• Preferably hold data protection certifications and/or has strong knowledge of PDPA obligations

• Excellent written and verbal communication skills; able to provide sound advice to stakeholders

• Proficient in Microsoft Office (Excel, Word, PowerPoint) & data analytics and AI tools to support work

• Skills:

  • Good leadership and communication skills, able to empathise with all levels of staff and workers.

  • Strong analytical skills, problem-solving skills and critical thinking to pinpoint issues and ability to deep dive to find the ultimate root cause(s) and measures

  • Ability to work independently under minimal supervision and collaboratively within a team and engage effectively with stakeholders at all levels across multiple business verticals

  • Strong interpersonal, organisational and project management skills

  • Attention to detail, proactive learning attitude, ability to manage multiple priorities and deliver quality work under tight deadlines