Total 18,358 Senior Executive job vacancies

• Provide and facilitate socio-economic evaluations to help patients and their families address practical concerns, such as financial matters, which are often an issue at the end of life
• On-going individual and family counseling through face-to-face sessions
• Work with the broader community which includes educational, religious, and social service organizations so that patients and their families can achieve the optimal care plan

Requirements

• Degree/ Graduate Diploma in Social Work
• Registered with the Singapore Association of Social Workers
• Passion to serve and provide good patient care
• Good interpersonal skills and able to work independently
• Flexible, adaptable, and able to work effectively in varied settings

To submit your application, please apply online apply@rn-care.com.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• 5 Days, 8.30am-5.30pm (weekends & PH off)
• Salary: $2,800 - $3,300 + 14 Days AL
• Office at Bedok MRT, Singapore

Company Background:

• Landscaping solutions for businesses and industry in financial, healthcare, commercial property, residential property, retail and education.

Summary:

• Seeking a Sales Advisor who can combine plant knowledge with Sales Acumen to deliver tailored indoor plant and landscaping solutions.
• You’ll play a key role in helping businesses and homeowners create environments that are healthier, greener, and more inspiring.

Requirements:

• At least diploma / degree in Landscape Architecture, Horticulture, Agriculture or related fields.
• Min 2 years of working experience ( plants, landscape design, horticulture, or related sales).

Job Scopes:

• Leverage your horticulture / landscape expertise to understand client needs and recommend suitable plant solutions.
• Grow our client base by identifying and securing new business opportunities.
• Provide professional consultation, proposals, and creative plant concepts to clients.
• Manage and deepen client relationships to ensure long-term satisfaction.
• Negotiate and close deals to achieve sales targets and revenue growth.
• Collaborate with our operations and design teams to deliver seamless solutions.

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Advanced Hardware & Emerging Technology

Our client is an innovative technology company developing next-generation communication and sensing solutions. Due to business expansion and ongoing R&D initiatives, they are looking for a passionate and hands-on Senior Electronics Engineer to join their growing engineering team in Singapore.

This opportunity is ideal for engineers who enjoy solving complex technical challenges, working on advanced hardware platforms, and contributing to cutting-edge product development in a highly collaborative environment.

Key Responsibilities

• Design, develop and test electronic hardware systems and subsystems
• Perform analog and digital circuit design, verification and troubleshooting
• Develop and optimize sensor interface and signal conditioning circuits
• Design and validate PCB layouts, including high-speed and mixed-signal designs
• Collaborate with multidisciplinary engineering teams throughout the product development lifecycle
• Conduct hardware integration, debugging, validation and performance testing
• Prepare technical documentation, test reports and engineering specifications
• Support continuous product improvement and technology development initiatives

Requirements

• Degree or Master's in Electrical Engineering, Electronics Engineering or related discipline
• At least 3 years of relevant electronics design experience
• Strong knowledge of analog and digital circuit design
• Experience with PCB design, testing and troubleshooting
• Familiarity with communication protocols such as SPI, I2C, USB, UART or CAN
• Hands-on experience with laboratory instruments and hardware validation activities
• Strong analytical and problem-solving skills
• Ability to work independently and within multidisciplinary project teams

Preferred Experience

Candidates with experience in any of the following areas will have an advantage:

• High-speed electronics
• Signal processing
• FPGA development
• Sensor technologies
• Optical or photonic systems
• Embedded systems
• Precision instrumentation
• Semiconductor or advanced technology industries
• R&D or product development environments

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

❤️Sales Executive Consultant (100% Customers Provided)

(Looking For New Career Opportunity + No Relevant Experience Required)

❤️Earn $3000 Salary + High Active Comms = $8000-$10000 Income Monthly, Excluding Other Monetary Rewards - Incentives, Recurring Comms, Year Bonus, Loyalty Benefits, Career Progression Etc

(It Is Common For New Personnels Without Experience To Fetch At Least $8000 Monthly Income Over Here)

Responsibilities

• In charge of managing daily production, capacity planning and machine optimization.
• In charge of leading and motivating the production team to meet schedules for the various operations supporting customer requirements.
• Responsible for maintaining a safe, organized and clean work environment by setting and driving 6S standard.
• Responsible for respective consumable spending, delivery metrics, capacity planning, risk assessment, Total Productive Maintenance (TPM), and Overall Equipment Efficiency (OEE).
• Involve in supporting and participating in Lean/Kaizen initiatives.
• Conduct routine cell and tool box meetings with effectively.
• Responsible for maintaining a motivated and disciplined workforce and promote a positive working environment to improve employee morale.
• Coordinate with cross functional teams in resolution of any issue that may impact production/quality.
• Responsible in identifying opportunities for production efficiency improvement and reduction in waste.
• Taking charge of managing proper and accurate updating of ERP system (Syteline).
• Perform related duties as assigned.

Requirements

• Min Diploma in Engineering or relevant
• Min 7 years of production or operations experience in a manufacturing environment with 3 years of experience in a supervisory
• Experience in CNC machining and metal fabrication processes.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

A reputable financial institution is hiring a Senior Associate to join its Corporate Actions team,

What you’ll do:

• Oversee daily corporate actions processing across global markets
• Handle events such as dividends, rights issues, stock splits, tender offers, and mergers
• Monitor notices from exchanges, custodians, and issuers
• Reconcile entitlements and payments accurately within deadlines
• Act as key escalation point for complex queries and issues
• Support US tax / QI reporting requirements
• Drive process improvements, controls enhancement, and UAT projects

What they’re looking for:

• 3+ years’ experience in Corporate Actions / Securities Operations
• Strong knowledge of market events and operational workflows

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R22109164 | Valenzuela Alexandra Marie Tolentino

The selected applicant will be stationed at Pharmacy Services Centre 1, located at Buangkok Green Medical Park and/or Pharmacy Services Centre 2, Located at Serangoon North or NHG Pharmacy location.

Job Responsibilities

• Manage the operation of multi-dose medication supply services
• Set up of medication management system at new ILTC facilities
• Accountable for the accurate and timely dispensing of medicine to the right patient
• Provide pharmaceutical care services to Intermediate, Long-term care (ILTC) facilities & day centers
• Provide quality customer service
• Keep abreast of changing medical treatments by attending continuing education talks and seminars
• Achieve mandatory Continuing Professional Development (CPD) points and target training hours per year
• Demonstrate the ability to communicate information and ideas well to pharmacy colleagues, other healthcare professionals, and patients

Personal Attributes

• Must have initiative, drive, and ability to work in a fast-paced environment
• Must be team-oriented
• Possess good organizational, and analytical skills
• Have excellent communication skills

Qualifications

• Degree in Pharmacy and registered as a Pharmacist with Singapore Pharmacy Council
• 2-3 years of relevant working experience in pharmacy operations
• Experience in managing a team or providing pharmaceutical care services to nursing homes/daycares is an advantage.

This is a six month (renewable) contract position attached to a Community Club. Location: Tampines

Job Scope

-Create and develop advertising and publicity collateral for events, programmes, campaigns, collaborations, initiatives, and promotions.

-Generate all advertising and publicity collateral for events, programmes, campaigns, collaborations, initiatives and activities.

-Adapt all artwork across all digital, social media and OOH formats, ensuring brand guidelines and policies are adhered to, including the required clearance for all infographics and pictures used.

-Supervise appointed creative agency for artwork generation, to ensure that all collateral generated is timely and consistent.

-Work with stakeholders and promotional partners in the execution of collaborative efforts, in terms of collateral design and artwork

-Source for programme software to continually upgrade standards of quality in terms of design and artwork for communication material

Requirements

-Diploma or Degree

-Preferably with graphic design experience 

Working Hours

Monday to Friday 9am to 6pm, 5 day week 

To Apply:

WhatsApp resume: 8023-1992 OR 

Email resume to: acerec@singnet.com.sg

Job Description:

• In charge of supporting the team through accurate business reporting, data governance, and cross‑functional project execution.
• Responsible for regular operational reporting, ensuring data accuracy in the ERP system
• In charge of providing insightful analysis to management that supports decision‑making, sales support operations, and ROAIC improvement.
• In charge of preparing, analysing, and presenting monthly/ weekly operational reports.
• Responsible in ensuring proper, accurate, and timely data update in the ERP system
• In charge of identifying data discrepancies and drive corrective actions with relevant stakeholders
• Present reports, analysis, and insights to management during face‑to‑face meetings
• Establish and maintain a data management framework which consist of Data ownership and accountability, standard definitions and reporting logic as well as regular data validation and controls
• Lead multiple cross‑functional programs and projects across departments
• Ensure projects are delivered on time, within scope, and aligned with business objectives
• Project planning and coordination, providing regular progress tracking
• Structured project update reporting to project sponsors and management

Job Requirement:

• Minimum Degree in Business or related field
• Minimum 3 years of working experience in business operation in engineering industry
• Experience in ERP
• Proficiency in Excel and data analysis tools

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Joining Arup

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

The focus of this role is to provide technical leadership and oversee project delivery across major projects, with a strong focus on Security-by-Design (SBD) engagements throughout the full project lifecycle. This role requires an individual who can operate independently, lead client engagements, and support both strategic advisory and delivery execution across security risk and planning scopes. As part of Arup’s South-East Asia Resilience, Security & Risk Team, you will contribute to delivering technically outstanding security solutions across a diverse range of sectors throughout the region.

The Opportunity

·       Lead and manage the full lifecycle delivery of Security-by-Design projects, including risk assessments, concept and detailed design, tender support, construction administration, and operational planning.

·       Provide technical leadership across security risk and strategy disciplines, including physical security, security planning, risk management, and integrated security solutions within the built environment.

·       Apply strong knowledge of risk management frameworks and industry standards, including ISO 31000, FEMA 452, Bowtie Method, and relevant international best practices.

·       Prepare and review high-quality technical documentation, reports, proposals, and advisory materials with clear and professional communication standards.

·       Build strong client relationships by understanding client needs, providing strategic advice, and developing innovative solutions that exceed expectations.

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.

You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve. 

Is this role right for you?

·       A recognised tertiary qualifications in Security, Risk Management, Public Safety, Engineering, or a related discipline are essential.

·       Relevant professional certifications such as CPP (ASIS), Competent Person (Security), or Business Continuity certifications are highly regarded.

·       Minimum 6–8 years’ experience within the security industry, preferably within a consulting or advisory environment.

·       Strong understanding of the engineering and project delivery lifecycle, from concept and design through to construction and operational support.

·       Demonstrated experience delivering security and risk management solutions across sectors such as aviation, transport, critical infrastructure, healthcare, or data centres

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair, and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling eligible members to share in the results of our collective efforts.

Please see a list of Arup’s Singapore benefits below:

·       Hybrid working policy & flexible working hours

·       13th month bonus

·       Birthday leave

·       Paid parental leave for birth mothers 16 weeks & new parents (excluding birth mothers) 4 weeks

·       Purchase Additional leave of up to 20 days (permanent employees)

·       Paid Annual subscription to relevant Professional association.

·       Reimbursement of Professional Engineers application and examination Fees

·       International mobility opportunities

·       QP allowance

·       Site Allowance

·       Work related travel insurance

·       Dental expense cover

·       Marriage leave (3 days)

·       Examination leave (2 days)

·       Family care leave

·       Bike Loans of up to SGD2000

Different people, shared values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Arup provide an environment where you will make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup.

We are committed to making our recruitment process and workplaces accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

Our Application Process

Please apply directly through our applicant tracking system. Shortlisted candidates will be contacted by Talent Acquisition to discuss next steps. Stay safe online – Arup will never ask for your bank details as part of our recruitment process.

Arup does not accept unsolicited resumes from recruiters or employment agencies.

Job Responsibilities

Recruitment & Onboarding

• Assist in the end-to-end recruitment process from job posting, resume screening, talents selection and interview arrangement
• Coordinate interviews with hiring managers and candidates, and follow up on interview status
• Assist in preparing Letters of Employment, Confirmation, and other HR-relateddocuments
• Conduct new hire orientation, onboarding, and offboarding processes

HR Operations & Employee Administration

• Update and maintain employees’ details and personal files
• Maintain and update leave records for a designated group of employees, ensuring accuracy and timeliness
• Manage and process employee claims, ensuring accuracy and compliance with company policies
• Organise staff flight and hotel bookings and process related claim forms
• Coordinate the creation and distribution of name cards for employees, including management and staff across all regions except the Philippines (PH) and Saudi Arabia (KSA)
• Provide support in day-to-day HR and administrative operations

Training & Learning & Development (L&D)

• Manage the full process of staff training programs, including coordination with internal stakeholders and training vendors, course registration and confirmation, post-training evaluations, training records maintenance, and certification tracking
• Source and liaise with training vendors to register employees for training
• Coordinate planning and scheduling of L&D courses, including trainer liaison and participant management
• Evaluate effectiveness of training programs through employee feedback

Office Administration, Front Desk & General Support

• Answer incoming calls, take messages and redirect calls when required
• Cover reception duties when needed
• Manage and maintain pantry inventory and assist in purchasing pantry items
• Plan, organise, and execute internal events and activities, including monthly birthday celebrations, monthly fruit day, and festive celebrations such as Chinese New Year (CNY) and Christmas
• Perform any other ad-hoc HR and administrative duties as assigned

Job Requirements

• Minimum "O" Level / "A" Level / ITE / Diploma or equivalent
• At least 1 year of related working experience
• Entry level is welcome to apply
• Proficient in Microsoft Office applications
• Good communication and interpersonal skills
• A good team player with a positive work attitude, strong initiative, and resilience
• Able to work independently with minimal supervision

Others

• Working hours: 9am to 5pm, Mondays to Fridays
• AWS and Performance Bonus is given subject to company and individual's performance

We regret to inform that only shortlisted candidates will be contacted.

The Corporate Services Division supports the organisation in financial, regulatory and tax reporting, investment management, finance operations and credit control.

Job Purpose

The Senior Executive is responsible for end-to-end operational finance activities, including premium collections, credit control, reinsurance accounting, and payment processing. Reporting to the Finance Operations Manager, this role is heavily focused on high-volume, hands-on processing within Odyssey 5, including manual receipting, policy matching, and disbursement execution.

As part of an organization undergoing operational transformation, this role requires a highly resilient, detail

oriented professional with 5–8 years of experience who can take full ownership of operational challenges, meet tight deadlines, and actively contribute to process improvements and automation initiatives.

Main Responsibilities

Reporting Structure

• Act as a core member of the Finance Operations Team.
• Report directly to the Finance Operations Manager, with timely escalation of complex operational issues and bottlenecks.

Transformation & Adaptability

• Support ongoing operational and digital transformation initiatives.
• Identify manual inefficiencies and contribute ideas toward automation and process optimization.

Manual Receipting & Policy Matching (Odyssey 5)

• Perform high-volume manual data entry into Odyssey 5 to issue official receipts for premium collections.
• Process collections from multiple channels (GIRO, PayNow, credit cards, bank transfers, broker statements).
• Investigate and manually match unidentified receipts to policies or broker accounts.
• Perform daily bank reconciliations (SGD and foreign currency) against system records.

Credit Control & Collections Management

• Monitor and manage outstanding premium balances, ensuring timely follow-up and collection.
• Generate and review aged receivables reports to track overdue accounts.
• Proactively engage brokers, agents, and policyholders to resolve outstanding invoices.
• Investigate and resolve discrepancies related to unpaid or partially paid premiums.
• Support enforcement of credit control policies, including escalation of overdue accounts and suspension recommendations where necessary.
• Collaborate with underwriting and distribution teams to ensure accurate premium booking and timely collections.

Payment Processing &Disbursements

• Process outbound payments including vendor payments, refunds, reinsurance settlements, and broker commissions.
• Verify payment instructions, supporting documents, and ensure compliance with Delegation of Authority (DOA).
• Liaise with banks on payment issues, rejected transactions, and system-related queries.

Problem Ownership & Issue Resolution

• Take full ownership of operational issues and ensure timely resolution.
• Investigate and resolve mismatches such as unallocated receipts, failed payments, or unidentified transactions.
• Deliver accurate work within tight timelines, particularly during month-end and peak periods.
• Collaborate with internal and external stakeholders (underwriters, brokers, agents) to resolve discrepancies.

Reinsurance Accounting

• Prepare monthly and quarterly reinsurance statements (proportional and non-proportional treaties).
• Calculate and process outward reinsurance premiums and track inward claims recoveries.
• Manage facultative placements, including billings and settlements.
• Ensure accurate and timely data handover to the finance reporting team.

Other Responsibilities

• Perform any other ad-hoc duties and responsibilities as assigned by the Finance Operations Manager or Management, including support for operational, finance, or transformation-related initiatives.

Requirements & Qualifications

• Diploma or Degree in Accountancy, Finance, Business Administration, or equivalent.
• 5–8 years of operational finance, credit control, or accounting experience.
• Experience in the Singapore General Insurance sector is highly preferred.
• Intermediate Excel (Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS).
• Experience with Odyssey 5 is a strong advantage.

Core Competencies

• Strong sense of ownership and accountability
• Ability to work under pressure and meet tight deadlines
• Detail-oriented with strong problem-solving skills
• Adaptable and resilient in a transformation environment

As a Senior/Principal Quality Engineer, you will serve as a senior technical leader for manufacturing quality in a complex, precision manufacturing environment. This role is ideal for candidates with deep experience in industrial lasers, photonics, optics, semiconductor capital equipment, or other high-complexity electro-mechanical systems. You will partner closely with Manufacturing, Engineering, Operations, Supply Chain, and Supplier Quality teams to drive product and process quality, support new product introduction and manufacturing transfers, resolve critical quality issues, and strengthen process capability across precision assembly and test operations. You will act as a key quality liaison for high-value, technically complex products and will help drive a culture of zero-defect quality, data-driven decision-making, and proactive risk management across the factory.

Key Responsibilities

• Lead Quality Engineering activities for complex laser, optical, photonic, or precision electro-mechanical products, including subsystem assembly, integration, test, and manufacturing support.
• Provide technical leadership for NPI, qualification, validation, and manufacturing transfer activities to ensure production readiness and robust process control.
• Lead development and deployment of PFMEA, control plans, inspection strategies, and risk-based quality controls for complex assemblies and manufacturing processes.
• Drive implementation of process controls that mitigate risk, improve detection at the point of generation, and reduce variation in manufacturing and test operations.
• Lead structured problem-solving for critical internal, supplier, and customer quality issues using methodologies such as 8D, DMAIC, 5-Why, Fishbone, Fault Tree Analysis, and CAPA.
• Partner with Engineering and Operations to improve process capability, product quality, and manufacturing robustness using SPC, MSA/GR&R, DOE, and data analysis.
• Evaluate and improve manufacturing monitoring, inspection, and measurement systems to ensure they are both technically effective and statistically sound.
• Support and influence supplier quality resolution for components, materials, and subassemblies that affect product performance, manufacturability, or customer satisfaction.
• Review and strengthen quality documentation, process controls, and quality system practices in compliance with ISO 9001:2015 and customer-specific requirements.
• Lead or support customer complaints, RMAs, audits, and corrective actions with a high level of ownership, urgency, and technical credibility.
• Drive continuous improvement initiatives focused on reducing escapes, improving yield, increasing process repeatability, and supporting long-term product reliability.
• Serve as a technical mentor and escalation point for other quality engineers and cross-functional teams on complex manufacturing quality topics.

Minimum Qualifications

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Physics, Optics, or a related technical field.
• 6+ years of progressive experience in Quality Engineering, Manufacturing Quality, Process Quality, or Product Quality in a complex manufacturing environment.
• Strong experience in precision manufacturing, preferably involving lasers, photonics, optics, semiconductor equipment, or precision electro-mechanical systems.
• Demonstrated experience leading complex quality investigations, cross-functional problem solving, and process improvement activities.
• Experience supporting NPI, process qualification, validation, and/or product or manufacturing transfer.
• Strong knowledge of core quality tools and methodologies such as PFMEA, Control Plans, SPC, MSA/GR&R, 8D, CAPA, DOE, and process audits.
• Working knowledge of ISO 9001:2015, technical drawings, GD&T, and structured quality system practices.

Preferred Qualifications

• Master’s degree in Engineering, Physics, Optics, or related technical discipline.
• Experience in laser systems, optical assemblies, fiber optics, optoelectronics, electro-optical products, or advanced precision instrumentation.
• Experience supporting Tier-1 semiconductor, aerospace, medical device, imaging/diagnostics, or other high-reliability technology customers.
• Familiarity with cleanroom manufacturing, contamination control methods, metrology, interferometry, environmental qualification testing, or advanced inspection systems.
• ASQ certification such as CQE or CQA.
• Experience with product lifecycle management, transfer validation, and supplier quality development.
• Reliability engineering experience is highly desirable.

Skills and Competencies

• Deep technical problem-solving capability with the ability to lead resolution of complex, ambiguous quality issues.
• Strong command of quality methodologies including 8D, DMAIC, PFMEA, Control Plans, SPC, MSA, DOE, CAPA, and Root Cause Analysis.
• Ability to influence across functions and drive alignment with Engineering, Manufacturing, Supply Chain, and Operations teams.
• Strong written and verbal communication skills, including the ability to communicate effectively with customers, suppliers, and senior leadership.
• Data-driven mindset with proficiency in tools such as Excel, Minitab, JMP, or Power BI.
• Ability to balance technical depth with practical execution in a fast-paced, high-mix, precision manufacturing environment.

NOTE: We are hiring for candidates familiar with social dashboards and identifying actionable insights, and who are strong writers comfortable working with creatives and interfacing with clients.

You will support the creative and content team, and the larger agency, through research, auditing, and uncovering insights to power effective creative and content solutions, and analysing data that inform and guide strategies.

You will be a core member of the Social Media team to ensure clients’ performance objectives and KPIs are duly met. You will provide assistance to the wider Creative and Content team and other departments of the agency in the space of digital and social performance, best practices and key trends and insights. Likewise, you will act as a consultant to clients and advise on performance efficiency and digital technologies.

You will be the go-to person on all things digital and social performance with key focus on paid social. You are passionate in driving digital success and will provide the learnings and findings on ways to achieve exemplary results for our creative content output.

Key Responsibilities

Operational / Technical

• Manages content operations and quality checking processes for efficient and error-free execution
• Decent understanding of platforms - latest digital and social platforms, channels and format
• Create reports/presentations to present observations, insights and recommendations

Reporting

• Broad understanding of reporting metrics to help improve and strengthen Social Media management activity and social content development
• Regular and accurate analysis and reporting of always-on and campaign performance against client benchmarks
• Decent understanding of the strategic and business context the client is operating in, using this knowledge to develop effective solutions for the client
• Adhere to performance reporting standards such as social media, post campaign, website performance results and analysis
• Basic understanding of social and digital ecosystems, how consumers use each platform and how a brand should participate in an authentic way to identify strategic roadmaps across these channels

Business & Client Management

• Understand the client's overall objectives, and how their work contributes to that
• Learn how to use and configure digital and social media analytics tools to support and deliver client's BAU reports
• Able to create presentations to present observations and findings from the data analysis

Stakeholder Management

• Work effectively in a team, able to support the team in requirements
• Day-to-day stakeholder management, maintaining regular contact to ensure communication flows effectively

Communication

• Coherent and clear written and verbal skills
• Keen to contribute & not shy to share their thoughts with the team (everyones POV is valid)

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus