Total 3,415 technical support job vacancies in Malaysia

Company: Access Harbour Services Pte. Ltd.
Location: Singapore
Employment Type: Full-time

About the Role

We are seeking an experienced and hands-on Marine Technical Superintendent to oversee the technical management, maintenance, and regulatory compliance of our fleet of harbour craft and workboats. This role is critical in ensuring vessel reliability, safety, and operational efficiency.

Key Responsibilities

• Oversee day-to-day technical management of vessels, including planned and breakdown maintenance

• Ensure vessels comply with MPA, Class, and statutory requirements

• Plan, manage, and attend vessel repairs, dry-docking, and inspections

• Liaise with shipyards, vendors, OEMs, and surveyors

• Monitor technical budgets, spares, and maintenance costs

• Investigate technical incidents, defects, and machinery failures

• Support operations team with technical advice and troubleshooting

• Maintain accurate technical records, maintenance logs, and documentation

Requirements

• Marine Engineering background (Class 1 / Class 2 / Diploma in Marine Engineering preferred)

• Minimum 3–5 years experience as a Technical Superintendent, Chief Engineer, or similar role

• Strong knowledge of harbour craft, diesel engines, propulsion, and auxiliary systems

• Familiar with MPA regulations and Singapore port requirements

• Good planning, problem-solving, and communication skills

• Able to work independently and attend vessels as required

What We Offer

• Competitive salary (commensurate with experience)

• Stable role in a growing marine services company

• Direct involvement in fleet management and decision-making

• Supportive and practical working environment

How to Apply

Interested candidates are invited to submit their resume to:

Job Description

We are seeking a highly experienced Technical Manager to lead and coordinate all technical aspects of tendering and bid preparation for metro electrification projects. The successful candidate will play a key role in delivering competitive and compliant proposals while ensuring alignment with project requirements, engineering standards, and regulatory frameworks.

Key Responsibilities

• Lead the development of comprehensive technical bid proposals in accordance with project specifications, Employer’s Requirements, and applicable design standards.
• Participate in pre-bid meetings, technical clarification sessions, and manage tender queries.
• Identify, assess, and mitigate technical risks and develop cost-effective engineering solutions.
• Collaborate with vendors, suppliers, and subcontractors to secure competitive quotations and technical submissions within deadlines.
• Manage and guide bid teams to deliver complete and high-quality technical and commercial proposals.
• Ensure compliance with local regulations, codes of practice, statutory requirements, and IEC standards.
• Handle multiple tender submissions under tight timelines while maintaining quality and accuracy.
• Prepare and deliver technical presentations to internal and external stakeholders.
• Utilise engineering tools such as AutoCAD, BIM, and 3D modelling platforms.
• Provide technical leadership to multidisciplinary teams throughout the bid lifecycle.
• Work independently while ensuring effective cross-functional coordination.

Requirements

• Degree in Electrical Engineering or related discipline (Master’s degree is an advantage).
• At least 8–12 years of relevant experience in metro electrification, railway systems, or infrastructure projects.
• Proven experience in tendering, bid management, or project engineering for rail electrification systems.
• Strong knowledge of traction power systems, OLE (Overhead Line Equipment), and rail electrification systems.
• Familiarity with IEC standards and Singapore/local regulatory requirements.
• Strong leadership, analytical, and problem-solving skills.
• Proficiency in AutoCAD, BIM tools, and Microsoft Office applications.

What you will do:

As GSAM - Technical Architect, you will be responsible for Leads design, positioning, and technical execution of advanced thermal and cooling solutions for global data center customers. Acts as a trusted advisor aligning customer requirements with optimized, scalable, and energy-efficient architectures across chiller, liquid cooling, and central plant systems. Partners closely with Global Strategic Account Managers (GSAMs) to align technical solutions with account strategy, drive customer engagement, and accelerate deal conversion. Serves as a global customer advocate, ensuring alignment between customer needs, solution delivery, and long-term partnership objectives.

How you will do it:

• Architect end-to-end thermal solutions (air-cooled, liquid cooling, hybrid systems) aligned with hyper scale and colocation requirements
• Translate customer technical requirements into optimized system designs, including capacity modeling and performance trade-offs
• Lead technical components of proposals, including system architecture, energy efficiency modeling, and solution differentiation
• Partner with Global Strategic Account Managers (GSAMs) to align solution strategy with account priorities, customer engagement plans, and pipeline development
• Serve as a global customer advocate, representing customer requirements internally across engineering, product, and operations to drive alignment and delivery
• Lead and support program management of complex, multi-region data center initiatives, ensuring coordination across stakeholders, timelines, and deliverables
• Support pricing and commercial strategy through technical value articulation (TCO, PUE, lifecycle cost)
• Act as technical interface between customer engineering teams and JCI product/engineering organizations
• Drive innovation adoption(e.g., high-density liquid cooling, advanced chillers, heat reuse)
• Operating Rhythms
• Joint engagement with GSAMs in strategic account planning, global customer governance, and executive technical discussions
• Lead global customer advocacy forums to align technical roadmaps, performance expectations, and long-term partnership objectives
• Program management cadence across large-scale deployments, ensuring alignment on scope, schedule, and delivery milestones
• Technical design workshops with customers focused on future state architectures and AI workloads
• Proposal development cycles with cross-functional engineering, product, commercial teams, and GSAM leadership
• Quarterly solution and program reviews aligned to customer roadmap, capacity plans, and technology evolution
• Ongoing engagement with product teams to influence roadmap based on customer requirements.

What we look for:

• Bachelor’s degree with10+ years of proven experience in data center cooling systems (chillers, CDU,CRAH/CRAC, liquid cooling).
• Expertise in thermal system designand capacity planning.
• Strong background in energy efficiencyoptimization (PUE, WUE, sustainability targets).
• Skilled in global customeradvocacy and stakeholder management.
• Experience in program and project management across complex, multi‑region deployments.
• Knowledge of hyperscale and colocation standards.
• Ability in technical sales and solution positioning in partnership with GSAM organizations.
• Proven cross‑functional leadership
• across engineering, sales, and operations.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

We are looking for a sharp and resourceful Support Engineer with 3 - 6 years of experience to join our team in Kuala Lumpur. You will sit at the frontline of our analytics platform investigating customer-reported issues, diagnosing problems across the full stack, and partnering with our engineering team to drive root-cause fixes. This role is ideal for someone with strong analytical and problem-solving skills who enjoys digging through logs, queries, and APIs to understand exactly what is happening and why.

You will handle a wide variety of tickets across the app, from data discrepancies and marketplace integration issues to performance, UI, and reporting questions. You will own each ticket end-to-end: reproduce the issue, identify the root cause, resolve what you can independently, and engage the development team with a clear, well-documented case when escalation is required. The goal isn’t just to close tickets — it’s to ensure each issue is solved once and feeds back into a more reliable product.

• Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
• Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
• Triage and prioritize incoming tickets based on customer impact, business value, and urgency.
• Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
• Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
• Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content.
• Write simple scripts and SQL queries to investigate data issues and automate repetitive support tasks.
• Spot patterns in support data and surface product improvement opportunities to the wider team.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 3 - 6 years of experience in a technical support, solutions engineering, or similar customer-facing technical role.
• Experience in NodeJs, Typescript, React, PostgreSQL, MongoDB.
• Strong analytical and problem-solving skills with a natural instinct for root-cause investigation.
• Proficient in SQL and comfortable reading AWS Cloudwatch logs to diagnose issues.
• Comfortable working with REST APIs (Postman/cURL) and Browser DevTools (Network and Console tabs).
• Excellent written and verbal communication to explain technical issues clearly to non-technical customers and to engineers.
• Ability to triage, prioritise, and stay calm under pressure across multiple concurrent tickets.
• Ability to leverage AI coding assistants to boost overall productivity.

Nice to Have

• Experience supporting B2B SaaS, analytics, or other data-heavy products.
• Familiarity with e-commerce or marketplace platforms (e.g., Amazon, Shopify, WooCommerce) and concepts such as orders, products, and categories.
• Power user of AI tools like Claude, Cursor, or similar to accelerate investigation and documentation.

• Build our support function from the ground up: you won’t inherit a playbook, you’ll write it. Define the tooling, processes, SLAs, and standards that will guide the team as we scale.
• A clear path to own and grow the department. Start as the technical anchor for support, and grow into the leader who shapes hiring, structure, and strategy as the team expands with you.
• Create impact role at the intersection of product, customers, and engineering. Your work directly shapes product quality and the customer experience.
• Work with a modern tech stack and cloud-native architecture across a global, fast-moving team.
• Grow technically and professionally, own the customer experience end-to-end and have visible influence on the product roadmap.

Join the Government Sector and play a key role in driving the digital transformation of government agencies through the Government Commercial Cloud (GCC) platform. As a Senior Cloud Solutions Engineer, you will guide solution design, mentor engineers, and supporting agencies in adopting modern cloud technologies and architecture.

Location: Punggol (Hybrid)
Job Type: Contract (Renewable basis)

Key Responsibilities

• Lead solution architecture and technical design reviews for complex customer engagements.
• Provide mentorship and technical guidance to Solutions Engineers on implementations and best practices.
• Act as the technical escalation point for complex issues, blockers, and customer requirements.
• Define and maintain solution engineering standards, reusable frameworks, and technical playbooks.
• Review and approve solution proposals, technical specifications, and proof-of-concept outcomes.
• Collaborate with Product, Customer Success, Architects, and SMEs to drive successful solution delivery.
• Gather field feedback and recommend improvements to products, processes, and customer experience

Requirements

• Bachelor's Degree in Computer Science, Engineering, or a related discipline
• Min. 4 years of experience in Solutions Engineering, Cloud Engineering, Technical Consulting, or related roles.
• Strong understanding of cloud platforms such as AWS, Azure, or GCP.
• Experience designing and implementing enterprise-scale technology solutions.
• Excellent stakeholder management, communication, and presentation skills.
• Ability to translate technical concepts into business-friendly recommendations.
• Experience working with enterprise customers and managing complex technical engagements.
• Strong analytical, problem-solving, and project management skills.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.

• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elaine Wong (Zoe) l Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

Our esteemed client in the Power Systems industry is seeking a Technical Sales Manager to join their dynamic team:

• Employment Type: Permanent
• Position: Technical Sales Manager
• Location: East (Nearest MRT: Ubi)
• Working Hours: Monday to Friday, 8.30am to 6pm
• Salary Package: Basic + Transport Allowance + AWS + VB

Job Responsibilities:

• Drive sales growth and business development activities within assigned market segments and territories.
• Identify new business opportunities, build strong customer relationships, and expand market presence.
• Develop and execute sales strategies and account plans to achieve revenue targets.
• Provide technical consultation and clarification based on customer requirements and project specifications.
• Collaborate closely with clients and engineering teams to recommend suitable technical solutions and products.

Job Requirements:

• Minimum a Diploma in Electrical or Electronics Engineering, with at least 4 years of proven technical sales experience.
• Possess an established network of contacts within the Marine, Oil & Gas, Petrochemicals, Utilities, Power Generation, and EPC contractor sectors.
• Possess a valid Class 3 driving license with own transport.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

Our esteemed client in the Manufacturing industry is seeking a Technical Sales Engineer (HVAC) to join their dynamic team:

• Employment Type: Permanent
• Position: Technical Sales Engineer
• Location: Kaki Bukit
• Working Hours: Monday to Friday, 8am to 5.30pm
• Salary Package: Basic + Commission

Job Responsibilities:

• Actively prospect and engage clients to promote and sell HVAC and ATCS solutions. Close deals and consistently achieve revenue targets to drive market growth.
• Serve as the technical expert for ATCS during client presentations. Analyze technical requirements and recommend tailored, energy-efficient solutions.
• Manage the end-to-end tender process. This includes attending tender briefings, conducting site visits, and preparing highly detailed technical proposals and RFPs.
• Calculate accurate Bills of Quantities (BOQs), select appropriate equipment, and ensure technical specifications align with project requirements.
• Optimize HVAC solutions to balance client needs with internal cost control, ensuring healthy profit margins and competitive pricing.
• Act as the vital link between the client, internal engineering teams, and external vendors to ensure a seamless transition from pre-sales to project implementation.

Job Requirements:

• At least Diploma in Mechanical Engineering or related field, with minimum 1 year of sales experience in HVAC, cooling systems, or industrial equipment.
• Strong technical understanding of mechanical systems (e.g. cooling towers, chillers, heat exchangers)
• Experience in tendering, proposal preparation, and cost estimation is an advantage

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

At The Perse School Singapore, we cultivate a happy and nurturing environment that inspires students to develop a lifelong love of learning and prepares them for a fulfilling, successful future.

To deliver on our mission of inspiring students to love learning, we embrace The Perse Way — a distinctive educational approach developed over 400 years that places our values at the heart of everything we do.

We are seeking a dedicated and enthusiastic Teachers of Learning Support to help students with individual learning needs achieve their full potential. The successful candidate will work with students in classrooms and small groups, providing support in academic, social, emotional, and behavioural areas, while collaborating closely with teachers, families, and the wider school team.

Key Responsibilities:

• Support students individually or in small groups to achieve academic, social, emotional, and behavioural goals.
• Collaborate with class teachers to develop differentiated learning programmes, individualised learning plans, and strategies tailored to student needs.
• Conduct assessments, monitor progress, and use data to inform interventions and teaching practices.
• Identify root causes of learning challenges and implement effective strategies to address them.
• Coach and guide staff in implementing in-class support plans, including workshops and professional development.
• Work closely with families to promote positive home-school communication and engagement.
• Contribute to a safe, stimulating, and inclusive learning environment that encourages high standards and individual excellence.
• Participate in school-wide initiatives, extracurricular programmes, and holistic learning activities.

Essential Qualifications & Experience:

• Recognised teaching qualification (e.g., B.Ed., PGCE, or equivalent).
• Learning Support, Special Education, or SEN qualification preferred (or evidence of progress towards one).
• Proven classroom teaching experience, preferably at the Primary or Senior level in an international school setting.
• Experience supporting students with diverse learning needs, including academic, social-emotional, and behavioural challenges.
• Experience developing and implementing Individualised Learning Plans (ILPs) or differentiated instruction.

Desirable Skills and Personal Attributes:

• Strong understanding of international curricula (e.g., Cambridge, IGCSE) is desirable.
• Ability to use assessment and data to monitor student progress and inform interventions.
• Excellent interpersonal, communication, and collaboration skills.
• Capacity to build positive relationships with students, parents, and colleagues.
• Inclusive, strengths-based philosophy and commitment to diversity.
• Flexible, proactive, and hands-on approach.

Safeguarding:

Safeguarding is a shared responsibility, ensuring every child feels safe to flourish and learn. The Perse School (Singapore) is committed to the welfare of all our children and wider community, and expects all staff, partners, volunteers, and visitors to share in this commitment.

All candidates will be subject to rigorous safeguarding checks, including reference checks, an enhanced DBS (Disclosure and Barring Service) check, and verification of qualifications and employment history.

As part of our commitment to safeguarding, all staff are required to uphold the school’s safeguarding policies, attend regular training, and promote a safe and inclusive environment for all students. Any gaps in employment must be explained, and candidates should be prepared to discuss their approach to safeguarding in education as part of the recruitment process.

Disclaimer

The statements above outline the general nature and scope of work for individuals in this classification. They are not intended to be a comprehensive list of all responsibilities, duties, and skills required. Staff may be asked to perform tasks beyond their usual responsibilities as needed.

Why Join
Imagine being part of a team that powers the technology behind one of Singapore's longest established banks. As an Application Support Engineer at OCBC, you'll play a critical role in ensuring our systems and infrastructure are secure, efficient, and always available. You'll be part of a team that's driving innovation and transformation in the banking industry.

How you succeed
To succeed in this role, you'll need to stay ahead of the curve when it comes to technology trends and advancements. You'll work closely with our technology teams to design, implement, and maintain our infrastructure, ensuring it's aligned with our business goals and objectives. You'll need to be proactive, collaborative, and always looking for ways to improve our systems and processes.

What you do

• Provide technical support for credit processing applications

• Monitor application performance, availability, and functionality; troubleshoot and resolve related incidents promptly.

• Analyse logs, error messages, and system metrics to diagnose and identify root causes of issues.

• Collaborate closely with development, QA, and infrastructure teams to escalate and resolve complex technical problems.

• Conduct impact analysis and assist with the deployment of patches, fixes, and software upgrades.

• Document incidents, resolutions, and workarounds thoroughly in the knowledge base for future reference.

• Participate in on-call rotations to deliver timely support during critical incidents and outages.

• Assist with performance tuning and optimization efforts to enhance application efficiency.

• Support integration points between microservices and external systems, ensuring seamless communication.

• Adhere to ITIL best practices and maintain compliance with established service level agreements (SLAs).

Who you are

• Bachelor’s degree in computer science, Information Technology, or a related field.

• At least 10 years of experience in application support management.

• Hands on Experience with IIS, WebLogic Server

• Proficient in JAVA application support and troubleshooting.

• Experience with RESTful APIs, messaging queues (e.g., Kafka), and containerization (Docker/Kubernetes) is a plus.

• Familiarity with monitoring and logging tools such as ELK Stack, Grafana

• Experience with Spring Boot and Microservices architecture.

• Solid understanding of databases (MySQL, Oracle & Postgres ) and ability to write and optimize SQL queries.

• Hands-on experience with IIS and Oracle WebLogic Server, including deployment support, configuration, monitoring, troubleshooting, and performance tuning.

• Good understanding of CI/CD pipelines and DevOps practices.

• Strong analytical and problem-solving skills.

• Excellent communication skills and ability to work collaboratively in a team environment.

• Ability to work under pressure and handle multiple priorities.

Who we are
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.
But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe is looking for a leader for our Product Support team. This manager will lead a high-performing team motivated by improving the lives of Stripe's user base. They will cultivate the happiness of their team while guiding them through feedback, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. The Product Support team is also responsible for managing large operational projects that impact key user metrics.

You'll be part coach, part diplomat, part entrepreneur — 100% committed to building and sustaining trust with users and your team.

What you'll do

Responsibilities

• Guide the organization to design and deliver incredible user support.

• Ensure team members are happy, effective, and growing in their careers and new work experiences.

• Set clear goals and directions, and provide regular feedback on team members' performance.

• Maintain metrics and analysis of team performance, and provide regular reporting on team performance in the form of written analysis and performance reports.

• Transmit and foster our values, serving as a beacon of Stripe's user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment.

• Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, or other organizational improvements.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of direct people management experience.

• Experience leading operational teams such as product support teams (preferably in high-growth technology companies).

• Excellent written and verbal communication skills.

• A strong operational background and a track record of making data-driven decisions. 

• Skill and credibility doing the core work of a user-facing team with a high bar for quality and a willingness to lead by example.

• An ability to execute on and deliver complex operational projects involving multiple stakeholders.

Preferred qualifications

• Prior experience with SQL, Tableau, and APIs.

• Comfort with some technical troubleshooting.

• Familiarity with the fintech industry and products.

• Passion for learning new functions and features of technical products.

• Experience leveraging root-cause analyses to make data-driven decisions.

Company Overview

Winnergy Employment Agency connects households and businesses with reliable helpers and workers. We offer recruitment, training, work permit processing, and after-placement support, ensuring smooth employment and peace of mind for employers and talents.

Job Summary

Support human resources and recruitment operations by assisting with candidate screening, maintaining employee records, preparing work permit documents, and managing daily HR tasks with confidentiality and accuracy.

Responsibilities

• Assist in screening candidates to identify suitable applicants for recruitment processes
• Update and maintain accurate employee records to support HR operations
• Prepare and organize documents required for work permit applications and renewals
• Handle confidential information with discretion to protect employee and company privacy
• Support daily HR administrative tasks to ensure smooth workflow and compliance
• Use Microsoft Office tools (Word, Excel) to create and manage HR documents and reports
• Demonstrate strong attention to detail to ensure accuracy in documentation and data management
• Communicate effectively with team members and stakeholders to facilitate HR processes

Required competencies and certifications

• Proficiency in computer skills eg. chatgpt,email & software
• Ability to maintain confidentiality when handling sensitive information
• Strong organizational skills with attention to detail
• Welcome students looking for internship programme
• Good communication skills to support HR and recruitment activities

Other Information

• Location: Kaki Bukit
• Working Hours: Monday to Friday, 9:00am to 6:00pm
• Internship allowance/salary negotiable based on experience and portfolio
• Exposure to real-world HR and recruitment workflows
• Potential for full-time employment based on performance
• No experience is require, training will be given

We are seeking a motivated, organised and detail-oriented Patient Care Admin Support to join our healthcare operations team. This role is patient-facing and time-sensitive: you will be the first point of contact for patient enquiries and clinic calls, and the coordination link between patients, clinics, specialists and the internal business development team. This opportunity is open to fresh graduates —comprehensive training will be provided.

Role Priorities

The following are non-negotiable, ranked priorities for this role:

•    Patient queries and clinic calls come first. Patient enquiries and incoming clinic calls take precedence over all other administrative tasks and must be acknowledged and actioned promptly.

•    Answer and return calls during clinic operating hours, including weekends. Calls and messages must be answered and reverted within clinic hours — Monday through Sunday (including Saturday and Sunday) —in line with the clinic operating schedule.

•    Communicate and coordinate. Keep patients, clinics and internal teams informed with clear, timely and professional communication, ensuring nothing falls through the cracks.

Key Responsibilities

Patient & Clinic Coordination

•    Serve as the first point of contact for patient enquiries; respond to questions accurately, empathetically and promptly.

•    Answer, screen and return incoming clinic calls during operating hours, including Saturdays and Sundays, ensuring no call or message goes unanswered.

•    Manage patient communications across phone, email and WhatsApp, maintaining a professional and responsive tone at all times.

•    Coordinate and follow up on patient-related matters between patients, clinics, specialists and internal teams in a professional and efficient manner.

Administrative & Billing Support

•    Provide administrative support to the business development team.

•    Assist in handling billing matters and ensuring timely processing of payments; verify invoice accuracy and resolve discrepancies promptly using Excel.

•    Maintain and update trackers, schedules and patient records in Microsoft Excel, ensuring data is accurate and current.

•    Assist in preparing reports, proposals and other documentation as needed.

Efficiency & Multitasking

•    Multitask effectively under pressure — juggle live patient calls, follow-ups, billing and admin concurrently while keeping patient enquiries the top priority.

•    Leverage AI tools (e.g. drafting, summarising, scheduling and data-entry assistants) to work faster, reduce errors and lift overall task efficiency.

•    Continuously look for ways to streamline workflows and improve turnaround times.

Relationships & Operations

•    Support the development and maintenance of strong relationships with patients, clinics, clients and stakeholders.

•    Work closely with internal teams to ensure seamless business operations.

•    Perform any other duties as assigned to support business growth and operational excellence.

Requirements

•    A diploma in Business Administration, Finance, Marketing, Healthcare Management, or a related field.

•    Fresh graduates are welcome to apply — training will be provided.

•    Strong organizational, communication and coordination skills.

•    Proven ability to multitask and work efficiently in a fast-paced, dynamic environment.

•    Comfortable using WhatsApp for patient and team communication, and AI tools to improve productivity.

•    Proficiency in Microsoft Office, with strong Excelskills (Word, Excel, PowerPoint, Canva).

•    Willing and available to answer and return calls during clinic hours, including Saturdays and Sundays.

•    A proactive, service-oriented attitude with a willingness to learn and grow in the role.

Job Description

·      We are seeking a proactive and customer-focused IT Helpdesk Support Professional to provide technical assistance and support to end users experiencing software and application-related issues. 

·      The ideal candidate will possess strong troubleshooting abilities, effectively manage support tickets, and ensure timely resolution of incidents while adhering to defined SLAs and KPIs. 

Key Responsibilities 

·      Provide first-level technical support for software and application-related issues. Diagnose, troubleshoot, and resolve incidents raised by end users. Log, track, prioritize, and manage tickets through ServiceNow or other ticketing systems. 

·      Escalate unresolved issues to appropriate teams and follow up to ensure timely closure. 

·      Communicate updates and resolutions clearly to users throughout the ticket lifecycle. Monitor and meet established service levels, KPIs, and response timelines. 

·      Document incidents, solutions, and workarounds accurately within the ticketing system. 

·      Support incident, service request, and problem management processes. 

·      Collaborate with internal teams to identify recurring issues and drive continuous improvement. 

·      Maintain a high level of customer satisfaction through professional and effective support. 

Required Skills 

·      Experience handling ticket management and escalations in a service desk environment. 

·      Strong troubleshooting and problem-solving skills for application-related issues. Hands-on experience with ServiceNow or similar ticketing tools. 

·      Familiarity with ITIL processes, including incident, problem, and service request management. Experience working in SLA/KPI-driven support environments. 

·      Strong customer service, communication, and end-user engagement skills. 

·      Ability to manage multiple priorities in a fast-paced support environment. 

·      Preferred Experience 2–4 years of experience in IT Helpdesk, Service Desk, or Application Support roles. 

·      Experience supporting enterprise users and business applications. 

·      ITIL Foundation certification will be an added advantage.

ASTEK has been providing IT and Engineering solutions for some of the world’s largest industrial and services groups for more than 35 years with 10,000 passionate experts in 22countries throughout Europe, APAC, Middle East and the Americas

Currently, we are looking for Application Support Specialist which would be based in Singapore

Requirements and Responsibilities:

·       Bachelor’s degree with minimum 5 years’ experience in relevant activities.

·       Monitor Production Systems: Continuously monitor the health and performance of production applications using monitoring tools and dashboards.

·       Incident Management: Respond to and resolve application incidents, ensuring minimal impact on business operations. Document incidents and their resolutions.

·       Root Cause Analysis: Conduct root cause analysis for recurring issues and implement corrective actions to prevent future occurrences.

·       Collaboration: Work closely with development, QA, and operations teams to identify and resolve application issues.

·       Performance Tuning: Analyze application performance and implement tuning measures to optimize system performance.

·       Deployment Support: Assist in the deployment of new releases and patches, ensuring minimal disruption to production services.

·       Documentation: Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.

·       User Support: Provide support to end-users and stakeholders, addressing their queries and issues related to production applications.

·       Continuous Improvement: Identify opportunities for process improvements and automation to enhance the efficiency and reliability of application support.

·       Hands-on experience in application support or development in Python, SQL, Unix, Java, AWS, Datadog, CICD Pipelines, and Git.

·       Strong interpersonal and communication skills to interact with diverse stakeholders.

·       Agile, fast learner, and able to adapt to changes.

·       Experience with the Systems Development Life Cycle (SDLC) implementation methodology and/or Agile methodologies such as Scrum and Kanban.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: IT Support Engineer
• Working Location: Tuas (Transport provided from Boon Lay MRT)
• Working Hours: 5.25 days (Mon - Fri, 8.30am - 5.00pm; Alternative Sat, 8.30am – 1.00pm)
• Salary Package: Basic salary up to $4,000 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide technical support for users’ desktops, laptops, system/OA software, NAS, printers/MFP, backup facilities, and other related IT equipment.
• Troubleshoot computer network issues in a Windows domain environment, including TCP/IP, Active Directory, Wireless AP, Firewall, Router, and Switch.
• Set up and administer corporate email systems, including Exchange Server, Outlook, and Mobile ActiveSync.
• Perform system administration for various servers.
• Maintain hardware and software inventory records.
• Review, recommend, and implement IT initiatives to improve IT operations.
• Supervise contract workers and conduct outdoor site surveys across areas such as telecommunications, machinery, networking, IoT, and other IT equipment.
• Perform any other tasks assigned by the immediate supervisor.

APPLY NOW!!!

• Diploma/Degree in IT or a related field.
• At least 3 years of hands-on experience in end-user support for hardware and software
• Possess fieldwork experience in outdoor IT projects.
• Able to liaise and follow up effectively with vendors and users, both onsite and offsite.
• Able to suggest new ideas and contribute to improving IT operations and project work.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84526 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781