Total 3,415 technical support job vacancies in Malaysia

• Bachelor’s degree in Computer Science or related field.
• 7–15 years of IT experience in Application Support and/or Big Data Support.
• 3–5 years of application development experience preferred.
• Experience supporting banking applications.
• Strong knowledge of Windows and Linux/Unix scripting.
• Hands-on experience with incident, problem, and change management.
• Experience with relational databases such as MariaDB, Oracle, or SQL Server.
• Knowledge of scheduling tools like Control-M or Tivoli/TWS.
• Familiarity with Spark, Airflow, and big data platforms is an advantage.
• Experience with DevOps tools such as Git, Bitbucket, Jenkins, and Jira.
• Experience with monitoring/APM tools like AppDynamics, Graylog, Prometheus, and Grafana.
• Good communication and teamwork skills.
• Ability to handle multiple tasks and work during critical incidents.

A fintech product company is now looking for an application support to troubleshoot system issues throughout the trade life cycle.

Customer Onboarding & Solution Delivery

1. Manage the full onboarding lifecycle for new clients, including environment setup, platform configuration, connectivity establishment, integration validation, and production go-live activities.
2. Partner closely with Customer Solutions teams to convert solution architecture into structured implementation and deployment plans.
3. Participate in early-stage solution discussions to understand client requirements, integration flows, trading behavior, and technical architecture before deployment execution.
4. Coordinate onboarding activities across Platform Engineering, Application SRE, and R&D teams to ensure successful delivery within agreed timelines.
5. Validate production readiness through successful client-side testing and test trade execution before transitioning accounts into BAU operations.
6. Support onboarding of additional product modules and enhancements for existing clients, including testing, configuration, and client validation.

Configuration Management & Platform Changes

1. Take ownership of post-production configuration requests, including liquidity provider connectivity updates, pricing configuration changes, risk parameter adjustments, entitlement management, and environment modifications.
2. Evaluate the downstream impact of configuration updates on trading workflows, integrations, and client systems prior to implementation.
3. Perform production changes with proper validation procedures, rollback strategies, and client communication.
4. Maintain accurate client configuration documentation to ensure operational transparency across teams.
5. Identify repetitive operational tasks and collaborate with engineering teams to automate recurring configuration processes.

Technical Investigation & Incident Resolution

1. Lead investigations for high-complexity technical issues beyond first-level support, including latency concerns, service disruptions, trading discrepancies, integration failures, and data inconsistencies.
2. Troubleshoot across APIs, microservices, market data infrastructure, configuration layers, and client integration points.
3. Work alongside domain specialists across Retail FX, BankFX, and Digital Asset products to deepen investigation coverage when required.
4. Reconstruct incident timelines using logs, metrics, traces, and trade/order data to determine root cause efficiently.
5. Provide comprehensive escalation analysis to Application SRE or Infrastructure SRE teams, including investigation findings, attempted resolutions, and suspected causes.
6. Maintain ownership of SLA tracking and client communication throughout the full incident lifecycle.
7. Conduct post-incident reviews for recurring issues and contribute improvements to operational runbooks and future product enhancements.

Client Engagement & Stakeholder Management

1. Act as the primary technical point of contact for assigned strategic clients.
2. Manage ongoing technical communication and relationship support for key customer accounts.
3. Contribute technical insights during quarterly reviews, growth discussions, and operational risk assessments.

Documentation, Mentorship & Knowledge Sharing

1. Develop and maintain operational runbooks covering new issue patterns, troubleshooting approaches, and configuration procedures.
2. Mentor junior support engineers on technical investigation practices, product understanding, and stakeholder communication.
3. Support internal enablement initiatives through training sessions and knowledge-sharing materials.

Automation & Operational Efficiency

1. Design and implement automation solutions for onboarding workflows, operational support tasks, and configuration management.
2. Utilize scripting and AI-enabled tools to streamline manual processes, improve consistency, and enhance operational reliability.

Qualifications

Required

1. 5+ years of experience in Customer Engineering, Technical Account Management, Production Support, or similar client-facing technical roles within fintech or B2B SaaS environments.
2. Practical experience supporting FX trading platforms, market data systems, pricing engines, or order management solutions.
3. Proven experience leading complex onboarding and deployment projects across multiple teams and regions.
4. Strong troubleshooting capability across APIs, distributed systems, client integrations, logs, monitoring metrics, and tracing tools.
5. Experience managing production configuration changes with appropriate validation, risk assessment, and rollback planning.
6. Excellent communication skills with the ability to engage both technical and non-technical stakeholders effectively.
7. Comfortable operating within SLA-driven environments and priority-based support models.
8. Hands-on scripting experience using Python, Bash, or similar technologies, with familiarity in deployment and monitoring tools.

Preferred

1. Exposure to Retail FX, Institutional FX, or Digital Asset trading environments.
2. Familiarity with AI-driven tooling and operational automation frameworks.
3. Experience using CRM platforms, ticketing systems, and modern support workflow tools.
4. Prior mentoring or team leadership experience within technical support or operations teams.
5. Understanding of institutional client environments where reliability, compliance, and operational trust are critical.

Kafka Cluster Management & Support

• Monitor, maintain, and optimise existing Kafka clusters to ensure high availability and performance
• Troubleshoot and resolve Kafka-related issues in production and non-production environments
• Perform regular health checks, capacity planning, and performance tuning of Kafka infrastructure
• Implement and maintain Kafka security configurations and access controls
• Support incident management and provide timely resolution for Kafka-related incidents

Development & Enhancement

• Develop and enhance Kafka-based applications using Java
• Design and implement Kafka producers, consumers, and stream processing applications
• Write clean, maintainable, and well-documented code following best practices
• Collaborate with development teams to integrate Kafka solutions into existing applications
• Conduct code reviews and ensure adherence to coding standards
• Implement monitoring and alerting solutions for Kafka applications

Continuous Improvement

• Identify opportunities for automation and process improvements
• Stay updated with latest Kafka features and industry best practices
• Contribute to technical documentation and knowledge sharing
• Participate in capacity planning and infrastructure scaling activities

Technical Skills

• Kafka Expertise: Strong hands-on experience with Apache/ Confluent Kafka, including:

• Kafka cluster setup, configuration, and administration & Kafka topics, partitions, replication, and consumer groups

  Kafka Connect and Kafka Streams

  Performance tuning and troubleshooting

• Java Development: Proficient in Java programming with:

• Strong understanding of Java fundamentals and object-oriented programming

  Experience with Kafka Java client libraries

  Knowledge of multithreading and concurrent programming

  Familiarity with build tools (Maven/Gradle)

• Additional Technical Knowledge:

• Experience with message serialisation formats (like, JSON)

  Understanding of distributed systems and microservices architecture

  Knowledge of monitoring tools (Prometheus, Grafana, or similar)

  Familiarity with version control systems (Git)

  Experience with CI/CD pipelines is a plus

Professional Experience

• Minimum 3-5 years of hands-on experience with Apache Kafka
• Proven track record in both development and support roles
• Experience in production support and incident management
• Background in maintaining mission-critical systems

The Services required are set out as follows:

1. Student Support

• Be part of the school's counselling team to provide one-to-one

counselling and coaching support for students' social, emotional

and mental well-being

• Support the school's student management and counselling team

in strengthening restorative practices and student support

• Conduct group and individual intervention programmes for

students with additional needs in targeted support areas,

including learning motivation and engagement, cyber wellness,

peer relationships and social skills, and emotional regulation and

behaviour across relevant primary levels as directed by the

school

2. Staff Engagement and Professional Development

• Conduct sharing sessions for teachers on student well-being

topics as part of the school's ongoing professional learning during

term period and/or school holidays.

• Support programme development and teacher engagement

aligned to the school's Character and Citizenship Education

(CCE) and Education and Career Guidance (ECG) curriculum

and initiatives

• Provide case consultation with teachers to better support

identified students with additional needs

3. Stakeholder and Parent Engagement

• Support the school's well-being and counselling team in case

consultation with relevant external agencies and social service

organisations

• Provide counselling consultation for identified parents as required

• Support the school's parent engagement efforts, including talks

and workshops as directed by the school during term period

and/or school holidays

4. Engagement Disposition and Professional Conduct

The Personnel should demonstrate a warm, approachable, and non-

judgmental disposition when working with students, with the ability to

build trust and rapport while maintaining professional boundaries.

Cultural sensitivity and an awareness of the school environment are

important, as is a collaborative working style with teachers, school

counsellors, and student management staff. The Personnel is expected

to uphold confidentiality, ethical standards, and professional conduct in

all interactions with students, staff, and external agencies.

5. Values & Professional Ethics

The Personnel should be aligned with a strengths-based and student-

centered approach to well-being support, with a genuine belief in every

student's capacity for growth and development. The Personnel should

demonstrate empathy, compassion, and professional maturity in all

aspects of their work, alongside reliability, integrity, and respect for

student dignity.

Responsibilities

• Drive and lead analysis & design, solution validation, workshops under assigned domain to ensure consistent and complete requirement and solution coverage.
• Capture the voice of customers in order to scope the changes: Strong analytical and domain management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Think outside the box, always consider business needs, and be prepared to challenge the stakeholders. Any solution must be cost-optimum.
• Manage functional & technical designs for new features or adaption.
• Define and bridge the gap between the requirement, solution, development and testing, work with developers regarding the delivery: scope, resources, planning.
• Formalize the business requirements (functional & technical specification): document analysis, requirements workshops, surveys, business process descriptions (As-Is and Target workflows), use cases, scenarios.
• Mediate business and technical discussions and in case no agreement can be reached, take the decision by considering technical and economic feasibility, business strategies, architectural guidelines and other constraints.
• Report on the progresses, risks and issues. Escalate to the project manager / delivery manager on a timely manner.
• Act as subject matter expert at specific areas and able to go deep into requirement / solution gaps with support from product architects.
• Acting as the contact person concerning functional questions as well as supporting consulting projects and workshops with customers.

Requirements

• Bachelor’s Degree in Computer Science /Information Technology / Programming & Systems Analysis/Science (Computer Studies).
• 8 - 13 years of experience in the Financial Technology (Wealth Management, Core Banking), Avaloq preferred.
• Good Knowledge of Financial and Global Market Regulations.
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Knowledge of Trading, Middle Office, and BackOffice platforms such as Bloomberg, Avaloq, FinIQ, will be beneficial.
• Good stakeholder management skills.
• Excellent interpersonal skills: good negotiation and conflicts management skills, able to build momentum / define consensus.
• Structured, organized and results oriented approach, demonstrating a high level of diligence and attention to detail and the ability to ensure high quality and consistency in the deliverables produced.
• Proficient in Testing Concepts and Test Automation Experience is good to have.
• Ability to multitask, be flexible and allocate time according to moving priorities.

Good to have

• Client Management knowledge: Static data knowledge, Client Modelling, Client onboarding process, CRM module; OR
• Portfolio Management knowledge: Portfolio Desk, Performance Desk, Investment Policy Statement, Asset Allocation, Benchmark, Model Portfolio, Investment Proposition etc.; OR
• Transactional Modules knowledge:

- Cash Related Transactions (FX, Money Market, OTCs, Payment, Money Transfer etc).
- Investment Related Transactions (Asset Management, Time Series management, Stock Exchange, Settlement, Corporate Actions, Reconciliation etc).
- Credit/Finance (Facility/Financing, Limit, Loan, Guarantee, Other security Financing).
- Cost & fees
- Compliance rules and setup
- Regulatory OR

• Migration Knowledge: ETL (extract transform load), Static and Dynamic Data Migration, Migration Workflows and Activities, Migration Strategies and Planning, Data Mapping; OR
• Project Management: both waterfall and Agile methodology.

Company Overview

Zenith Infotech (S) Pte Ltd. was founded in 1997 to provide advanced IT professionals and solutions, enhancing productivity and competitiveness. It supports clients with staff augmentation for long-term projects across IT companies, consultancies, system integrators, government, and MNCs.

Job Summary

We are seeking an experienced Infrastructure Support Analyst to maintain and enhance enterprise IT infrastructure in cloud environments, ensuring system availability, security, and operational excellence for critical business systems.

Responsibilities

• Deliver technical support by monitoring, troubleshooting, and maintaining IT infrastructure, servers, databases, and cloud platforms to ensure system reliability
• Implement system upgrades, patches, enhancements, and automate infrastructure processes to improve operational efficiency
• Manage incident resolution and service recovery, coordinating escalation processes for production issues to minimize downtime
• Administer and maintain AWS cloud services and manage Linux/Red Hat and Windows Server environments to support business needs
• Conduct security reviews and audits, ensuring compliance with security best practices to protect enterprise assets
• Analyze infrastructure and database capacity, forecast future requirements, and recommend improvements to support scalability
• Support infrastructure projects, evaluate new technologies, and assist in system implementations to drive innovation

Technical Skills

• Cloud & Platforms: AWS (EC2, Fargate, Lambda, RDS, Aurora, DynamoDB, EKS, EMR, Glue, QuickSight, IAM, Step Functions), Kubernetes.
• Networking: AWS VPC, Route 53, ELB, Security Groups, NACLs, Transit Gateway, Network Firewall, WAF.
• Operating Systems: Linux, Red Hat Enterprise Linux, Windows Server.
• Databases: MySQL, PostgreSQL, RDS, Aurora, DynamoDB.
• Automation & Scripting: Terraform/OpenTofu, Ansible, Bash/Shell, Python, PowerShell, AWS CLI.
• Middleware & Tools: JAMS Scheduler, Keycloak/Red Hat SSO, SFTP/OpenSSH, Postman, SOAPUI, JMeter

Preferred competencies and qualifications

• AWS certifications and proven experience supporting enterprise-scale cloud infrastructure environments

Other Information

• Employment type: Contract - 24 months (renewable)
• Location: Central Region, Singapore
• Working Hours: 8:30AM to 6:00PM (Mon-Fri)
• Salary: $6000 - 7800 per month (no bonus)
• Working Arrangement: Full Onsite/Hybrid

EA Licence No. 20S0237

Company: Access Harbour Services Pte. Ltd.
Location: Singapore
Employment Type: Full-time

About the Role

We are seeking an experienced and hands-on Marine Technical Superintendent to oversee the technical management, maintenance, and regulatory compliance of our fleet of harbour craft and workboats. This role is critical in ensuring vessel reliability, safety, and operational efficiency.

Key Responsibilities

• Oversee day-to-day technical management of vessels, including planned and breakdown maintenance

• Ensure vessels comply with MPA, Class, and statutory requirements

• Plan, manage, and attend vessel repairs, dry-docking, and inspections

• Liaise with shipyards, vendors, OEMs, and surveyors

• Monitor technical budgets, spares, and maintenance costs

• Investigate technical incidents, defects, and machinery failures

• Support operations team with technical advice and troubleshooting

• Maintain accurate technical records, maintenance logs, and documentation

Requirements

• Marine Engineering background (Class 1 / Class 2 / Diploma in Marine Engineering preferred)

• Minimum 3–5 years experience as a Technical Superintendent, Chief Engineer, or similar role

• Strong knowledge of harbour craft, diesel engines, propulsion, and auxiliary systems

• Familiar with MPA regulations and Singapore port requirements

• Good planning, problem-solving, and communication skills

• Able to work independently and attend vessels as required

What We Offer

• Competitive salary (commensurate with experience)

• Stable role in a growing marine services company

• Direct involvement in fleet management and decision-making

• Supportive and practical working environment

How to Apply

Interested candidates are invited to submit their resume to:

Job Description

We are seeking a highly experienced Technical Manager to lead and coordinate all technical aspects of tendering and bid preparation for metro electrification projects. The successful candidate will play a key role in delivering competitive and compliant proposals while ensuring alignment with project requirements, engineering standards, and regulatory frameworks.

Key Responsibilities

• Lead the development of comprehensive technical bid proposals in accordance with project specifications, Employer’s Requirements, and applicable design standards.
• Participate in pre-bid meetings, technical clarification sessions, and manage tender queries.
• Identify, assess, and mitigate technical risks and develop cost-effective engineering solutions.
• Collaborate with vendors, suppliers, and subcontractors to secure competitive quotations and technical submissions within deadlines.
• Manage and guide bid teams to deliver complete and high-quality technical and commercial proposals.
• Ensure compliance with local regulations, codes of practice, statutory requirements, and IEC standards.
• Handle multiple tender submissions under tight timelines while maintaining quality and accuracy.
• Prepare and deliver technical presentations to internal and external stakeholders.
• Utilise engineering tools such as AutoCAD, BIM, and 3D modelling platforms.
• Provide technical leadership to multidisciplinary teams throughout the bid lifecycle.
• Work independently while ensuring effective cross-functional coordination.

Requirements

• Degree in Electrical Engineering or related discipline (Master’s degree is an advantage).
• At least 8–12 years of relevant experience in metro electrification, railway systems, or infrastructure projects.
• Proven experience in tendering, bid management, or project engineering for rail electrification systems.
• Strong knowledge of traction power systems, OLE (Overhead Line Equipment), and rail electrification systems.
• Familiarity with IEC standards and Singapore/local regulatory requirements.
• Strong leadership, analytical, and problem-solving skills.
• Proficiency in AutoCAD, BIM tools, and Microsoft Office applications.

Responsibilities:

• Manage daily technical operations of assigned vessels in compliance with company and industry standards.
• Plan and oversee vessel repairs, maintenance, dry dockings, and conversions within budget.
• Monitor vessel performance and implement corrective actions to optimize operations.
• Ensure compliance with environmental, class, and statutory regulations and documentation requirements.
• Coordinate surveys, inspections, certifications, and regulatory approvals with relevant authorities.
• Conduct regular vessel visits, prepare inspection reports, and follow up on corrective actions.
• Prepare operational and management reports for internal review.
• Monitor and control vessel operating budgets and related financial reports.
• Support training and development of crew members and office staff.
• Assist with audits, inspections, and compliance-related activities.

Qualifications

• Possess a Marine Engineer Class 1 Certificate with relevant sea-going experience.
• 4-6 years of relevant tanker experience, including experience as Chief Engineer.
• Strong team player with a hardworking and proactive attitude.
• Good organizational, communication, and hands-on problem-solving skills.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Responsibilities:

• Report to the Fleet Manager and support the effective implementation of the Company’s Fleet Management System for assigned tanker vessels.
• Ensure all assigned vessels maintain valid statutory, class, flag state, vetting, and trading certifications.
• Ensure vessels are manned in compliance with Safe Manning requirements, STCW regulations, flag state, OCIMF, and tanker industry standards.
• Liaise with Masters and Chief Engineers to plan and execute preventive and long-term maintenance programs.
• Monitor vessel maintenance schedules, inspections, testing activities, and ensure timely completion of PMS and critical equipment maintenance.
• Review and approve technical requisitions, including spares, stores, and repair requirements for tanker operations and cargo systems.
• Monitor vessel performance, including fuel consumption, cargo operation efficiency, machinery reliability, and off-hire prevention.
• Review analysis reports for fuel oil, lube oil, cargo equipment, and machinery, ensuring prompt corrective actions are taken.
• Prepare and monitor vessel operating budgets and expenses, recommending cost-control measures where required.
• Ensure timely submission and review of technical, operational, and tanker-related reports.
• Prepare quarterly reports covering vessel condition, certification status, crew matters, dry docking progress, budget performance, and class status.
• Prepare dry-docking specifications, evaluate shipyard quotations, and coordinate docking projects for tanker vessels.
• Conduct vessel visits, inspections, and audits in line with company procedures and tanker industry requirements.
• Support SIRE/CDI vetting inspections, PSC inspections, internal audits, and oil major compliance requirements.
• Ensure compliance with ISM, ISPS, MLC, MARPOL, SOLAS, and tanker safety standards.
• Review charter party requirements related to tanker operations, cargo handling, voyage instructions, and performance warranties.
• Handle technical incidents, cargo claims, insurance matters, sea protests, and emergency response activities when required.
• Coordinate pre-arrival requirements, ballast water reporting, cargo readiness, and port documentation with vessels and authorities.
• Perform additional duties and responsibilities assigned by the Fleet Manager.
• Approve spares, stores, repairs, and emergency purchases for assigned vessels within authorised limits.
• Recommend crew promotion, transfer, and repatriation matters.
• Review and approve repair and dry-docking invoices upon management approval.
• Conduct performance appraisals for senior ship staff and provide recommendations to the Fleet Manager.
• Undertake additional responsibilities delegated by management.

Qualifications

• Possess Chief Engineer Class 1 / Motor Unlimited Certificate of Competency (CoC)
• Minimum 2 years of sailing experience on tanker vessels, preferably Oil, Chemical, LNG, or LPG tankers
• Prior experience as a Technical Superintendent or in tanker vessel management is advantageous
• Strong technical knowledge of tanker operations, dry docking, planned maintenance systems (PMS), and vessel maintenance
• Familiar with SIRE/CDI inspections, OCIMF standards, and tanker vetting requirements
• Good understanding of ISM, ISPS, MLC, MARPOL, and SOLAS regulations
• Strong analytical, problem-solving, planning, and budget management capabilities
• Effective communication and stakeholder management skills with vessel crew, shipowners, managers, and external parties
• Proficient in PMS and ship management software systems
• Willing to travel for vessel inspections, audits, and dry-docking assignments when required

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Role Overview

The Technical Manager is responsible for leading the design, deployment, and management of enterprise cloud infrastructure across AWS and Azure platforms. This role drives the adoption of cloud engineering and security best practices to address evolving business requirements and mitigate technology risks. You will contribute to the design, development, and implementation of cloud solutions while ensuring alignment with enterprise architecture standards and strategic technology objectives.

The role also provides technical leadership across both Day 1 (deployment and migration) and Day 2 (operations and optimization) cloud activities, ensuring highly available, secure, and scalable cloud environments.

Job Responsibilities:

• Design and implement cloud architectures, security controls, and governance frameworks in accordance with enterprise security and compliance standards.

• Evaluate and implement new cloud-native services, tools, and deployment models to enhance scalability, resilience, and operational efficiency.

• Recommend cloud technologies, services, and best practices to improve overall system architecture and business capabilities.

• Develop and maintain architecture documentation, operational procedures, and technical standards for AWS and Azure environments.

• Lead the implementation of enterprise cloud solutions and enhancements across Day 1 deployment and Day 2 operational activities.

• Troubleshoot and resolve issues related to cloud deployments, migrations, integrations, and production environments.

• Drive infrastructure automation through Infrastructure-as-Code (IaC), CI/CD pipelines, and cloud monitoring solutions to improve efficiency and consistency.

• Monitor cloud infrastructure performance, availability, security, and costs, identifying opportunities for continuous improvement and optimization.

• Oversee the administration and maintenance of cloud platforms, services, and automation frameworks.

• Develop and execute disaster recovery exercises, failover testing, and resilience simulations for mission-critical cloud workloads.

• Lead incident response efforts, resolve performance bottlenecks, and provide guidance on cloud operational challenges.

Job Requirements:

• Strong understanding of cloud architecture principles, design patterns, and best practices for enterprise-scale environments.

• Proven hands-on experience with AWS and Azure across the full cloud lifecycle, including:

o Day 1: Architecture design, deployment, configuration, and migration.

o Day 2: Operations, monitoring, performance optimization, troubleshooting, and incident management.

• Hands-on experience with Infrastructure-as-Code (IaC) tools such as Terraform, CloudFormation, or ARM templates.

• Proficiency in Python scripting for automation and workflow orchestration is an advantage.

• Familiarity with hybrid and multi-cloud environments; exposure to Google Cloud Platform (GCP) is a plus.

• Strong collaboration and communication skills, with the ability to work effectively in cross-functional, Agile, and DevOps teams.

• Demonstrated analytical thinking and problem-solving skills, with the ability to address complex cloud architecture and operational challenges.

• Strong attention to detail and commitment to delivering secure, scalable, resilient, and cost-efficient cloud solutions.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

Key Responsibilities

• Technically leads deployment and set up of Actionable Insights Accelerator (AIx) and Wafer Results Analytics (WRA) servers at customer sites and internal labs.

• Provides onsite and remote technical support of AIx and WRA servers SW/HW during initial installation & regular server maintenance and during the manufacturing/testing process.

• Provides technical support to team members in other geographical areas.

• Provides technical support for remote connectivity installations and troubleshooting for semiconductor manufacturing tools, AIx, and WRA.

Leadership

• Demonstrates leadership skills within own team and local Account Teams

• Interfaces with internal and external customers on AIx and WRA server HW/SW & networking issues

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Business Expertise

• Field Operation experience is required. Must have a good understanding of our customers operational models and the AGU service business

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Functional Knowledge

• Requires proficiency in software scripting and the ability to build and deploy enterprise-class Microsoft Windows and Linux server infrastructures.

• Utilizes all of the AIx and WRA reporting functions and has a high level knowledge of AIX and WRA server applications

• Expertise across at least one business unit and understanding of customers High Value Problems

• Experience in high volume 300mm and PDC tool experience preferred

• Minimum 5-years of hardware/software experience

Problem Solving

• Utilizes AIx and WRA server HW/SW and networking skills to solve complex problems

• Ability to work with other tool/process experts to fill any gaps in technical knowledge

• Takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Deploys and maintains AIx and WRA server HW/SW specifically targeted at service contract KPI’s

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information and works to build consensus

Education: 

Bachelor's Degree in engineering discipline preferred

Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.

EA Licence No: 20S0237

Role:

• Provide technical support and maintenance of IT infrastructure.

• Monitor system performance, troubleshoot, and resolve IT issues.

• Implement system upgrades and enhancements.

Requirements:

• At least 6 years of experience in IT support and infrastructure maintenance.

• Good communication, project management, strong analytical, problem-solving skills.

• At least 3 years of working experience in managing or maintaining Microsoft Windows and/or Red hat/Linux Server in a Cloud environment.

• Possess a strong understanding of security practices in server, database, and network is important.

• Manage the escalation processes and perform service recovery for incidents that directly impact services or users.

• Conduct internal security reviews and assist in internal and external audits

• Support user projects involving infrastructure acquisitions and evaluations.

• Review infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the systems in a timely manner to meet such needs.

• Review database infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the database systems in a timely manner to meet such needs.

• Ensure the Infrastructure servers and networks systems are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

• Ensure the database servers are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack

• Continually exploit technological advancements or new processes to improve on the robustness, performance or resilience of existing operations and services.

• Assist in the planning, review and testing of the IT Disaster Recovery Plan for ensuring the resiliency of the IT infrastructure services.

• Adherence to the Board’s internal processes, procedures and policies for ensuring quality output as well as sound security and controls.

• Self-motivated, dedicated, committed and resulted-oriented team player with strong initiative, ownership and possess good inter-personal and analytical skills.

Technical Skills Requirements:

Integration Development:

• AWS Lambda

Database and Server Infrastructure (1 or 2 of the following):

• AWS Compute (e.g EC2, Fargate)

• AWS RDS (e.g. RDS, Aurora)

• AWS DynamoDB

Network Infrastructure Technologies (1 or 2 of the following):

• AWS VPC (e.g. Subnet, NACL, Security Group, Route Table, Transit Gateway)

• AWS Firewall (e.g. Network Firewall, WAF)

• AWS Route53

• AWS ELB

Data Management and Middleware (any of the following):

• JAMS Scheduler

• Keycloak / RedHat SSO

Continuous Integration (CI)/ Continuous Delivery (CD) Process or Set Up CI/CD Pipelines (e.g. build, setup, test, release, deploy) - 1 or 2 of the following:

• Gitlab Enterprise

• Binary and Build Artifact repository

• Build Pipeline

• Dynamic Application Security Testing (DAST) tools

• GIT Source Code Repository

• Release management

• Software Composition analysis

• Static Application Security testing (SAST) tools

Environments/Systems (1 or 2 of the following):

• Linux

• Open System Environment

• Red Hat Linux

• Windows

Operating System (1 or 2 of the following):

• Linux

• Red Hat Linux

• Windows Server

Platforms (any of the following):

• Amazon Web Services (AWS)

• Kubernetes

Databases (any of the following):

• MySQL

• PostgreSQL

Programming Languages & Other Languages (1 or 2 of the following):

• Bash/ Shell

• Python

• PowerShell

• HCL (Terraform)

Technologies (1 or 2 of the following):

• AWS EKS

• AWS EMR

• AWS Glue

• Amazon QuickSight

• AWS IAM

• AWS Step Function

Tools (1 or 2 of the following):

• Ansible

• Terraform / OpenTofu

• SFTP / OpenSSH

• AWS CLI

• JMeter / SOAPUI / Postman

To apply:

Please send your latest CV in MS Word format to jennifer@zenithinfotech.com.sg

Appreciate the interest of all applicants; however only shortlisted candidates will be notified.

[Job ID:1490794]

1. Sales Support & Order Management

• Handle order processing and daily sales/profit recording
• Prepare quotations and manage pricing
• Coordinate shipments with customers and suppliers (including preparation of shipping documents)
• Follow up on accounts receivable and payment collection

2. Inventory & Warehouse Management

• Support annual stock-taking activities
• Conduct monthly inventory checks and warehouse management

3. Procurement & Supplier Coordination

• Manage purchase orders and delivery schedules with suppliers (mainly Japanese companies)

4. Accounting & Administrative Support

• Process payments at the beginning, middle, and end of each month
• Handle expense claims and cost management
• Manage annual renewal of local insurance (e.g., work injury insurance)

5. Sales Support & Networking

• Build relationships with Japanese clients
• Accompany sales visits to local Singapore companies (including meetings with MDs and senior management)
• Support planning of seminars and exhibitions

Requirements

(Must Have)

• Business-level communication skills in Japanese to communicate with Japanese speaking counterparts
• At least 2 years of experience in sales support, administration, or order management
• Basic proficiency in Microsoft Excel, Word, and PowerPoint
• Strong multitasking ability, attention to detail, and sense of responsibility
• Ability to work independently in a small office environment
  

If you are interested in the role, please feel free to contact me at
cv_madoka@goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

Position Summary

Provide comprehensive secretarial and administrative support to the Managing Director and Senior Management Team while assisting with management reporting, data consolidation, project coordination, and busines ssupport activities. The role serves as a key liaison between departments to ensure smooth communication, timely follow-up of action items, and effective management reporting.

Key Responsibilities

Executive Secretarial Support

• Provide full secretarial and administrative support to the Managing Director and Senior Management Team.
• Manage calendars, appointments, meetings, and travel arrangements.
• Coordinate meeting schedules, venue bookings, and meeting logistics.
• Prepare meeting agendas, presentation materials, minutes of meetings, and follow-up action lists.
• Handle correspondence, emails, and confidential documents professionally and discreetly.
• Maintain filing systems and business records.

Management Reporting Support

• Consolidate weekly and monthly operational reports from various departments.
• Assist in preparing management reports, presentations, dashboards, and business review materials.
• Support the collection, validation, and compilation of business data for management review.
• Monitor and follow up on key action items arising from management meetings.
• Assist in maintaining organization charts, department contact lists, and reporting templates.

Business & Project Coordination

• Coordinate cross-functional activities and follow up with departments on assigned tasks and deadlines.
• Liaise with internal departments and external parties to ensure timely communication and resolution of issues.

Basic Data Analysis & Reporting

• Prepare routine reports using Excel templates.
• Update and maintain dashboards and reporting databases.
• Perform basic analysis and data validation to ensure reporting accuracy.
• Support management with ad-hoc data requests and information gathering.

Administrative & General Support

• Arrange travel bookings, accommodations, and logistics for management staff.
• Coordinate company events, management meetings, and customer visits when required.
• Maintain confidentiality of company information and management discussions.
• Perform other duties assigned by the Managing Director or Senior Management Team.

Qualifications

• Diploma or Degree in Business Administration, Management, Economics, or related field.
• Minimum 3–5 years of experience in executive secretarial, administrative, or business support roles.
• Experience supporting senior management is preferred.

Skills & Competencies

Technical Skills

• Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Basic Power BI knowledge preferred
• Basic data reporting and analysis skills
• Experience with ERP systems (Oracle & NetSuite)

Soft Skills

• Strong organizational and coordination skills
• Good communication and interpersonal skills
• Ability to manage multiple priorities and deadlines
• Strong attention to detail
• High level of professionalism and confidentiality
• Proactive and able to work independently