Total 194 Manager tech support job vacancies in Malaysia

• Working Days: Monday - Friday, 8.30am to 5.30pm
• Location: Ang Mo Kio Techplace
• Industry: Electronic Manufacturing/ Semiconductor Industry prefer

Job Responsibilities

• Lead, manage and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.
• Ensure good customer service through professional and timely handling of customers' enquiries, orders, quotations, service requests, concerns and escalations.
• Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management.
• Identify and drive improvements in service processes and workflows to enhance team efficiency, service quality and overall service delivery excellence.
• Coordinate closely with internal departments to ensure timely orders fulfilment and resolution of customer issues.
• Build and maintain strong relationships with customers, internal departments and senior management.
• Maintain accurate and detailed documentation including customer reports and operational records.
• Ensure compliance with company and customer policies, quality standards and regulatory requirements.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Role Title: Senior Program Manager

About the role
Your primary goal is to ensure that our creative teams can deliver groundbreaking work that exceeds client expectations, within agreed budgets and timelines. You’ll create project proposals and partner with our clients to write clear creative briefs. You’ll manage budgets and timelines, gather creative feedback, and keep your teams informed. You’ll be a central point of contact for clients, and a key representative of our agency.
Our work ranges from large-scale websites to smaller microsites. We also do plenty of
email, social, and display ad campaigns, plus brand identity work (logo design and
naming). So, you should be comfortable with managing diverse types of creative
projects with multiple dependencies, ensuring that those projects are delivered
on-time and on-budget, and being a key point of client contact.
This specific role will be focused on leading a large scale CRM/ email program.

We mastered the art of working remotely since long before “corona” meant anything other than a tasty beverage, so much of your work will be withfully-remote team members located across North America.
 
What you’ll be doing
● Collaborate closely with Factor account lead, creative leads, designers,writers, and other program managers.
● Schedule internal and client-facing meetings.
● Create custom project plans based on the project need since not all projects have the same requirements.
● Track project budgets, timelines, and deliverables.
● Be a key point of client contact.
● Collaborate closely with client campaign managers, production teams and cross-functional stakeholders.
● Be very flexible and adaptable to client feedback.
● Proactive in reaching out to and working with clients and stakeholders on
feedback and open questions.
● Ensure the creative team maintains consistency in content across all emails in the program ecosystem.
● Manage resources within this account’s team and more broadly with other
project managers at Factor.
● Work with the agency’s leadership to create project proposals with budgets and
timelines, and get approval on those proposals

Qualifications
● 10+ years of experience in a related field
● Must have CRM experience on either the agency or client side. Bonus for managing design systems within comms or CRM ecosystems.
● Must have experience as a client-facing program manager at either an interactive creative agency or an in-house creative department for a well-respected brand.H
● Must be self-motivated to prioritize and manage workload and meet project deadlines.
● An ability to accept (and thrive on) constant change: deliverables,timelines, budgets, and so forth.
● A multitasker who can successfully manage multiple projects ranging from small to very large in scope on current project schedules
● A highly detail-oriented professional who is able to stay on top of the smallest of details on all projects.
● Proven track record of effectively collaborating with creative and web development teams, understanding their multi-layered workflows, and facilitating seamless communication by clearly articulating concepts to both technical and non-technical team members.
● Demonstrated ability to solve difficult technical problems, employing critical and analytical thinking and innovative solutions.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured,and only shortlisted candidates will be notified for interviews.

Tech Aalto Pte Ltd | 24S2130 EA |Pushpanjli Kir | R1657306.

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

• Working Days: Monday - Friday, 8.30am to 5.30pm
• Location: Ang Mo Kio Techplace
• Salary: SGD 6,000 - SGD 7,000 

Job Responsibilities

• Lead, manage and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.
• Ensure good customer service through professional and timely handling of customers' enquiries, orders, quotations, service requests, concerns and escalations.
• Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management.
• Identify and drive improvements in service processes and workflows to enhance team efficiency, service quality and overall service delivery excellence.
• Coordinate closely with internal departments to ensure timely orders fulfilment and resolution of customer issues.
• Build and maintain strong relationships with customers, internal departments and senior management.
• Maintain accurate and detailed documentation including customer reports and operational records.
• Ensure compliance with company and customer policies, quality standards and regulatory requirements.

Job Requirements

• Bachelor's Degree or Diploma in Business Administration, Engineering, Operations Management or related field.
• Minimum 5 years of relevant working experience in a managerial or senior leadership role.
• Experience in machinery, equipment or technical service industry will be an added advantage.
• Able to work after office hours when required (for urgent customer support).

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

• Location: Jalan Besar
• Working Hours / Days: Mon to Thur [ 930am – 630pm | Fri [ 930am – 530pm]
• Salary: $4000 - $5500 [Depends on experience]

Job Description

• We are looking for a dedicated and experienced Accounts & Sales Support Manager to lead our accounting and tax team while supporting the operations of our sales division. The ideal candidate will have a strong background in accounting, tax, and corporate secretarial work, with excellent leadership and client management skills.

Key Responsibilities

Leadership & Management

• Lead and manage a team of accounting and tax executives, providing guidance, training, and performance management.
• Oversee daily operations of the accounting and tax department to ensure tasks are completed accurately, efficiently and within filing due dates.

Accounting & Tax Review

• Review full sets of accounts and GST reports prepared by accounts executives.
• Review unaudited financial statements and corporate tax computations prepared by tax executives.
• Ensure all client deliverables and statutory deadlines are met consistently.

Client Relationship Management

• Maintain a professional and positive working relationship with clients.
• Provide timely support, address queries, and ensure high client satisfaction.

Sales Support

• Support the sales team in daily and ongoing operations, including documentation, client onboarding, grant application support, follow-ups on meeting deadlines, and coordination.
• Assist in preparing quotations, billings and communicating service deliverables to clients.

Requirements

• Diploma/Degree in Accounting, Finance, Business, or related field.
• Prefer experience with Account / Audit firm
• At least 3–5 years of relevant experience in accounting, tax, or corporate secretarial roles.
• Experience in managing or supervising a team is preferred.
• Strong knowledge of Singapore accounting standards, GST requirements, and corporate tax regulations.
• Familiarity with cloud accounting software such as Xero is an advantage.

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Location: Jalan Besar
• Working Hours / Days: Mon to Thur [ 930am – 630pm | Fri [ 930am – 530pm]
• Salary: $4000 - $5500 [Depends on experience]

Job Description

• We are looking for a dedicated and experienced Accounts & Sales Support Manager to lead our accounting and tax team while supporting the operations of our sales division. The ideal candidate will have a strong background in accounting, tax, and corporate secretarial work, with excellent leadership and client management skills.

Key Responsibilities

Leadership & Management

• Lead and manage a team of accounting and tax executives, providing guidance, training, and performance management.
• Oversee daily operations of the accounting and tax department to ensure tasks are completed accurately, efficiently and within filing due dates.

Accounting & Tax Review

• Review full sets of accounts and GST reports prepared by accounts executives.
• Review unaudited financial statements and corporate tax computations prepared by tax executives.
• Ensure all client deliverables and statutory deadlines are met consistently.

Client Relationship Management

• Maintain a professional and positive working relationship with clients.
• Provide timely support, address queries, and ensure high client satisfaction.

Sales Support

• Support the sales team in daily and ongoing operations, including documentation, client onboarding, grant application support, follow-ups on meeting deadlines, and coordination.
• Assist in preparing quotations, billings and communicating service deliverables to clients.

Requirements

• Diploma/Degree in Accounting, Finance, Business, or related field.
• Prefer experience with Account / Audit firm
• At least 3–5 years of relevant experience in accounting, tax, or corporate secretarial roles.
• Experience in managing or supervising a team is preferred.
• Strong knowledge of Singapore accounting standards, GST requirements, and corporate tax regulations.
• Familiarity with cloud accounting software such as Xero is an advantage.

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

At EY, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. 

We work together across our full spectrum of services and skills powered by technology and AI, so that businesses, people and the planet can thrive together.  

We’re all in, are you? 

Join EY and shape your future with confidence. 

About the opportunity 

We are looking for a techno-functional Low Code Support Analyst specializing in OutSystems to join our team. The ideal candidate will have strong analytical and technical skills, with hands-on experience in troubleshooting OutSystems applications /support and SQL (including advanced queries). This role requires excellent communication skills, a proactive mindset, and familiarity with Agile methodologies, stakeholder management, and low-code application environments.

Your key responsibilities 

• Provide Level 2 support for OutSystems applications, ensuring timely resolution of incidents and service requests.
• Analyze and troubleshoot application and data issues using OutSystems Service Studio, logs, and SQL queries.
• Collaborate with development, QA, and platform teams to escalate and resolve complex issues.
• Maintain documentation of support processes, known errors, and solutions.
• Monitor OutSystems application performance, logs, and integrations, proactively identifying areas for improvement.
• Engage with business stakeholders to understand requirements, pain points, and provide functional support.
• Participate in Agile ceremonies (stand-ups, sprint reviews, retrospectives) and contribute to continuous improvement.
• Support release management and deployment activities within the OutSystems platform.
• Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.
• Ensure adherence to best practices in low-code development and support, including performance optimization and security.

To qualify for the role, you must have

• Bachelor’s degree in computer science, Information Technology, or related field
• Minimally 6 years of software development experience with strong expertise in Java
• Proven experience in a techno-functional support role, in Outsystems.
• Strong hands-on experience with troubleshooting OutSystems based applications
• Proficiency in SQL (including advanced queries) for data analysis and troubleshooting.
• Excellent verbal and written communication skills.
• Experience working in Agile environments with cross-functional teams.
• Ability to manage stakeholders and communicate effectively with both technical and non-technical audiences.
• Strong problem-solving skills and attention to detail.

Ideally, you’ll also have 

• OutSystems certification (Associate / Professional Developer) is a plus.
• Experience in enterprise application support or digital transformation programs.
• Knowledge of ITIL practices and incident management tools (e.g., ServiceNow, Jira).
• Exposure to cloud platforms (Azure, AWS) and integration technologies (REST, SOAP APIs).
• Familiarity with CI/CD pipelines and release governance in OutSystems.

What we look for 

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. 

What working at EY offers 

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer: 

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. 

Company description 

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. 

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. 

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. 

All in to shape the future with confidence. 

Mode: Full time - perm

Location: Ang Mo Kio

Manufacturing

Monday - Friday 830am to 530pm

Job Responsibilities

• Lead and oversee daily operations of the customer support team
• Ensure prompt and professional handling of customer enquiries, orders, quotations, service requests and escalations
• Provide updates on order and shipment status to customers and management
• Improve service processes and workflows to enhance efficiency and service quality
• Coordinate with internal departments to ensure timely order fulfilment and issue resolution
• Build and maintain strong relationships with customers and stakeholders
• Prepare customer reports and maintain operational documentation
• Ensure compliance with company policies, quality standards and regulatory requirements

Job Requirements

• Diploma or Degree in Business Administration, Engineering, Operations Management or related field
• Minimum 5 years of relevant experience in a managerial or senior leadership role
• Experience in machinery, equipment or technical service industry is an advantage
• Able to provide support after office hours when required for urgent customer matters

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our Client:

Our client is a global technology company operating a large‑scale digital platform used by millions of users worldwide. The organisation develops and manages high‑impact consumer and enterprise‑level digital products, supported by advanced data, automation, and content delivery capabilities.

Job Details:

1. Contract Duration: 12 Months

2. Working Location:  One Raffles Quay

3. Working Hour: 10 - 7 pm

Job Descriptions:

Program & Product Operations

• Own the end-to-end affiliate program experience, including partner onboarding, activation, and lifecycle management.

• Design and launch affiliate initiatives (e.g., campaigns, missions, incentives) within internal platforms, ensuring scalability and strong user experience.

• Drive partner growth through targeted lifecycle campaigns (acquisition, activation, reactivation) using CRM and engagement tools.

• Manage and continuously improve the affiliate ecosystem and community experience at scale.

Product Analytics & Insights

• Leverage data to evaluate product and campaign performance, uncover growth opportunities, and identify friction points in the user journey.

• Monitor key metrics (e.g., activation rates, conversion, tracking accuracy) and proactively surface anomalies or performance gaps.

• Translate data insights into actionable product and operational improvements.

Product & Process Optimisation

• Continuously refine workflows and user journeys across onboarding, campaign setup, communications, and support.

• Identify product gaps, tooling limitations, or UX pain points, and partner closely with Product and Engineering teams to implement enhancements.

• Contribute to roadmap discussions by providing data-backed recommendations to improve platform functionality and partner experience.

Partner & Stakeholder Experience

• Act as the voice of affiliates by addressing partner needs related to platform features, attribution, incentives, and performance.

• Collaborate cross-functionally with product, marketing, and support teams to deliver a seamless and consistent partner experience.

• Support enablement through training materials, knowledge hubs, and scalable documentation.

Quality, Governance & Platform Integrity

• Ensure campaigns, incentives, and partner activities align with platform policies, compliance standards, and regional regulations.

• Maintain high standards of data integrity, tracking accuracy, and overall platform reliability.

Web & Digital Experience Management

• Own and optimise affiliate-facing digital touchpoints (landing pages, education hubs, dashboards).

• Iterate on content, design, and UX using CMS tools (e.g., Webflow, WordPress) to improve conversion and usability.

Requirements

• 5-8 years of experience in product operations, growth and digital platforms.

• Strong data handling skills (Excel/Sheets; SQL a bonus).

• Ability to build and update web pages (Webflow/WordPress/HTML/CSS basic proficiency advantageous).

• Demonstrated ability to identify user pain points and drive cross-functional solutions.

• Strong problem-solving and cross-team coordination abilities.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Our Client:

Our client is a global technology company operating a large‑scale digital platform used by millions of users worldwide. The organisation develops and manages high‑impact consumer and enterprise‑level digital products, supported by advanced data, automation, and content delivery capabilities.

Job Details:

1. Contract Duration: 12 Months

2. Working Location:  One Raffles Quay

3. Working Hour: 10 - 7 pm

Job Descriptions:

Program & Product Operations

• Own the end-to-end affiliate program experience, including partner onboarding, activation, and lifecycle management.

• Design and launch affiliate initiatives (e.g., campaigns, missions, incentives) within internal platforms, ensuring scalability and strong user experience.

• Drive partner growth through targeted lifecycle campaigns (acquisition, activation, reactivation) using CRM and engagement tools.

• Manage and continuously improve the affiliate ecosystem and community experience at scale.

Product Analytics & Insights

• Leverage data to evaluate product and campaign performance, uncover growth opportunities, and identify friction points in the user journey.

• Monitor key metrics (e.g., activation rates, conversion, tracking accuracy) and proactively surface anomalies or performance gaps.

• Translate data insights into actionable product and operational improvements.

Product & Process Optimisation

• Continuously refine workflows and user journeys across onboarding, campaign setup, communications, and support.

• Identify product gaps, tooling limitations, or UX pain points, and partner closely with Product and Engineering teams to implement enhancements.

• Contribute to roadmap discussions by providing data-backed recommendations to improve platform functionality and partner experience.

Partner & Stakeholder Experience

• Act as the voice of affiliates by addressing partner needs related to platform features, attribution, incentives, and performance.

• Collaborate cross-functionally with product, marketing, and support teams to deliver a seamless and consistent partner experience.

• Support enablement through training materials, knowledge hubs, and scalable documentation.

Quality, Governance & Platform Integrity

• Ensure campaigns, incentives, and partner activities align with platform policies, compliance standards, and regional regulations.

• Maintain high standards of data integrity, tracking accuracy, and overall platform reliability.

Web & Digital Experience Management

• Own and optimise affiliate-facing digital touchpoints (landing pages, education hubs, dashboards).

• Iterate on content, design, and UX using CMS tools (e.g., Webflow, WordPress) to improve conversion and usability.

Requirements

• 5-8 years of experience in product operations, growth and digital platforms.

• Strong data handling skills (Excel/Sheets; SQL a bonus).

• Ability to build and update web pages (Webflow/WordPress/HTML/CSS basic proficiency advantageous).

• Demonstrated ability to identify user pain points and drive cross-functional solutions.

• Strong problem-solving and cross-team coordination abilities.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

What the role is

Levy and Incentives Management Division (LIMD) is part of SSG’s Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) collection, and enforcement against fraud and abuse. LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.

What you will be working on

Reporting to the team lead, the successful candidate will be responsible for reviewing and developing business processes to support various incentive programmes, augment operational efficiency and improve service delivery in in funding administration.

Responsibilities and Competencies:

• Operational Process Design and Implementation

o Design, develop, and implement effective operational processes relating to funding administration.

o Implement business process re-engineering and digitisation initiatives, including incorporating business requirements into system specifications and coordinating with business technology on system implementation.

o Competencies: Process Design, Operational Efficiency, Digitisation

• Project Management and Technology Integration

o Lead project management efforts in the area of system development.

o Drive operations and technology integration initiatives to enhance operational efficiency.

o Competencies: Project Management, Technology Integration, Strategic Execution

• Policy Development and Compliance

o Review workflows and develop Standard Operating Procedures (SOPs) and guidelines in alignment with funding policy implementation plans.

o Build and continuously strengthen processes and operational policies to achieve high service standards.

o Competencies: Policy Development, Compliance Management, Process Improvement

• Stakeholder Engagement and Support

o Engage with training providers and other stakeholders to support and address queries, ensuring smooth operation in grant administration.

o Assist in the management of the outsourced service partner to maintain effective service delivery.

o Competencies: Stakeholder Engagement, Service Management, Communication Skills

• Data Analysis and Reporting

o Work with large datasets to perform data extraction, collation, tracking, and analyses.

o Draw insights from data analyses to facilitate funding administration, risk management, and process redesign.

o Collate data and statistics and prepare information for reporting purposes.

o Competencies: Data Analysis, Insight Generation, Reporting Skills

• Secretariat Responsibilities

o Perform secretariat responsibilities for a multiple-agency workgroup, ensuring effective coordination and communication.

o Competencies: Organizational Skills, Multi-Agency Coordination, Communication

What we are looking for

• Possess the required competencies to execute the job duties proficiently

• Manager: 3 to 5 years of relevant work experience in grants, operations, project

• Senior Manager: At least 6 years of relevant work experience in grants, operations, project management, or system development.

• Good analytical and problem-solving skills.

• Proficiency in systems and design thinking methodologies.

• Ability to work independently, within a team, and across teams.

• Good interpersonal relationship skills and adaptability to a fast-paced work environment.

• Good verbal and written communication skills, including stakeholder management and presentation skills.

• Proficient in word processing, spreadsheet, and presentation applications.

• Knowledge of SkillsFuture Grants and Continuous Education Training (CET) and industry experience are an advantage.

This is an individual contributor role.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

RESPONSIBILITIES

• Lead and implement programmes that support the rehabilitation and reintegration of ex-offenders and their families
• Build strong partnerships with government agencies, community organisations, corporate partners, and volunteers
• Monitor programme effectiveness, analyse outcomes, and prepare reports for stakeholders and management
• Oversee volunteer recruitment, training, engagement, and compliance with SPS requirements
• Develop meaningful volunteer experiences and recognition initiatives to encourage long-term involvement
• Support fundraising initiatives, donor engagement, and community outreach efforts
• Coordinate faith-based activities, centre operations, and programme logistics
• Supervise and mentor junior staff while fostering a collaborative and service-oriented team culture
• Represent the organisation at meetings, events, and stakeholder engagements
• Support other organisational initiatives and duties as assigned

Qualifications & Experience

• Degree in Social Work, Psychology, Community Development, or related field
• Minimum 3-5 years of relevant experience, preferably in social services, rehabilitation, or programme management
• Experience working with ex-offenders, vulnerable groups, or volunteers is an advantage
• Prior supervisory or leadership experience preferred

Core Competencies

• Programme development, implementation, and evaluation
• Stakeholder engagement and partnership building
• Volunteer coordination, management, and retention
• Team leadership and staff supervision
• Effective communication and relationship management skills
• Data interpretation, reporting, and documentation
• Cultural awareness, empathy, and client-centric approach

Personal Attributes

• Passionate about supporting the rehabilitation and reintegration of ex-offenders
• Demonstrates professionalism, integrity, and accountability
• Resourceful, adaptable, and solutions-driven
• Able to work both independently and collaboratively in a fast-paced environment

Working Hours

• 5-day work week, totalling 44 hours per week
• Typical schedule:
• Weekdays: 9:00 AM to 6:00 PM (5 days)
• Flexibility is required to meet operational demands, including:
• Evening, weekend, and public holiday duties
• Responsiveness to the needs of released inmates and programme operations

Working Location

Prison Support Services

7 Upper Changi Road North Singapore 507705

By submitting this job application, I affirm that I have given to The Salvation Army true and complete information on this application. No requested information has been concealed.

I agree that The Salvation Army (TSA) may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by TSA as a result of your employment, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website at https://www.salvationarmy.org.sg/data-protection-policy/ ):

1. a) the processing of this employment application;
2. b) the administration of the employment with TSA; and
3. c) sharing of personal information to third party, including but not limited to government agencies, hospitals, vendor(s)/supplier (s), working in collaboration with TSA to support the employment.

If you are providing third party's personal data, you hereby declare that you have obtained consent from the named individual(s), for the collection, use and disclosure of his/her personal data by you to TSA, TSA business partners and other third-party service providers. I authorised the organisation to contact references provided for employment reference checks.

Please visit our website at https://www.salvationarmy.org.sg/data-protection-policy/ for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.

If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for denial of employment or immediate dismissal.

1.     Responsible for co-ordination of all activities on assigned projects and assist in ensuring successful completion and execution of projects.

2.     Liaises with internal parties within the company to implement projects.

3.     Ensures effective communication and coordination between all disciplines and project participants in the projects.

4.     Assists in planning, scheduling and coordination to ensure proper engineering deliverables and compliance to engineering standards.

5.     Assists in all project management and coordination activities delegated by Project Director and Managing Director; including day-to-day interaction with clients ,preparation of project proposals and production coordination.

6.     Assists in all project administration where required.

7.     Any Tasks assigned by the Management.

8.     Report to Project Director and Managing Director.

9.     To lead Project Manager and Engineers.

We are seeking a proactive Operations Manager to oversee daily operations, workforce management, project coordination, and business processes. The successful candidate will ensure operational efficiency, regulatory compliance, and high service standards across the organization.

Key Responsibilities

• Manage day-to-day operational activities and company resources.
• Coordinate manpower deployment and project requirements.
• Monitor project progress and operational performance.
• Develop and implement operational procedures and workflows.
• Ensure compliance with MOM regulations, workplace safety requirements, and company policies.
• Liaise with clients, suppliers, subcontractors, and government agencies.
• Prepare operational reports, budgets, and management updates.
• Lead and supervise operational teams to achieve business objectives.
• Identify opportunities for process improvements and cost optimization.

Requirements

• Minimum 3 years of operations management experience.
• Strong leadership and organizational skills.
• Excellent communication and problem-solving abilities.
• Proficiency in Microsoft Office applications.
• Experience in construction, engineering, or manpower services will be an advantage.

We are looking to add an Admin, Office & Case Support Executive / Manager to join our growing Criminal Defence and Family Law practice.

This is a dynamic and multifaceted role for someone who enjoys client communication, organisation, problem-solving, and improving how work gets done.

You will serve as a key point of contact for clients, coordinate case-related communications and updates, support lawyers with case management and administrative matters, and help the firm leverage technology and AI tools to improve productivity and client service.

This role is ideal for someone who enjoys taking ownership, keeping things organised, finding solutions, and ensuring no important details fall through the cracks.

RESPONSIBILITIES

Administration & Office Management

• Manage file-opening procedures, conflict checks and client onboarding processes
• Prepare invoices, receipts and payment records
• Track bills, expenses and administrative documentation
• Maintain office filing systems, databases and records
• Coordinate office supplies, equipment and general administrative requirements
• Manage calendars, appointments, scheduling and meeting logistics
• Use AI and modern productivity tools to review, organise, summarise and extract key information from documents, emails and case materials
• Assist with drafting, proofreading, rewriting and improving emails, letters, reports, meeting notes and internal documentation
• Identify action items, key deadlines, risks and follow-up tasks from meetings, discussions, correspondence and case updates
• Assist in improving workflows, systems, templates, automations and operational processes to enhance productivity, organisation and client service
• Continuously look for practical ways to streamline work, improve efficiency and support the firm's day-to-day operations

Client Communications & Relationship Management

• Build and maintain strong relationships with clients through professional, empathetic and responsive communication
• Respond promptly and professionally to client enquiries, messages, concerns and feedback via phone, video calls, WhatsApp, email and other communication channels
• Provide regular updates to clients regarding the progress of their matters
• Escalate urgent, sensitive or complex matters internally in accordance with firm protocols
• Facilitate communication between clients, lawyers, Courts and third parties

Case Support & Coordination

• Coordinate and manage case-related communications, updates, follow-ups and action items
• Prepare case summaries, timelines, meeting notes, call briefs and follow-up reports
• Monitor email inboxes, Court notification systems and internal task trackers for new developments, deadlines and action points
• Maintain accurate and well-organised client files, records and documentation
• Track Court dates, filing deadlines, appointments, consultations and key milestones
• Support lawyers with preparation of materials for meetings, consultations and Court attendances
• Follow structured workflows, SOPs and checklists to ensure matters are progressed efficiently and accurately

REQUIREMENTS

• Strong organisational skills with exceptional attention to detail
• Ability to manage multiple priorities, deadlines and ongoing matters simultaneously
• Confident handling clients, communications and administrative responsibilities in a professional environment
• Comfortable working independently while remaining highly collaborative within a team
• Resourceful, proactive and solutions-oriented mindset
• Strong time management skills with the ability to prioritise effectively
• Reliable, disciplined and accountable, with a strong sense of ownership and follow-through
• Customer service-oriented and genuinely committed to helping clients
• Proficient in Microsoft Office, Outlook, Word, Excel and common business applications
• Comfortable learning and using AI tools such as ChatGPT, Claude, Gemini, Perplexity and other productivity platforms
• Tech-savvy and curious about leveraging technology, automation and AI to improve workflows and efficiency
• Prior experience in administration, client service, legal support, operations, project coordination or case management will be an advantage
• Experience in a law firm, professional services environment or client-facing role is beneficial but not essential

We look for candidates who are driven, self-motivated and resourceful, and who share our desire to build a purpose-driven law practice based on our values:

• Empathy: We will understand what you are going through and show compassion in helping you.
• Integrity: We will always do the right thing, because the time is always right to do what is right.
• Humility: We will put our ego aside and listen to your opinions and feedback because we can always do better.
• Courage: We will act without fear or favour, knowing that we are empowered with our team’s full support.
• Tenacity: We will persevere and work even harder when the going gets tough, when no one else is looking and everyone else quits.
• Ownership: We will be accountable for our actions, and we will not turn away from responsibility.
• Teamwork: We will support and stand alongside our team in every test and triumph.
• Purpose: This is not ‘a’ job; this is ‘OUR’ job. We are grateful to have it, and we take pride in everything we do.

If you would like to apply, please send the following to jonathan.wong@tembusulaw.com:

• CV / resume
• Recent photograph
• Current / last drawn salary
• References or testimonials

Only candidates selected for interviews will be notified. Thank you.

Account and Sale Support Manager

• Location: Jalan Besar
• Working Hours / Days: Mon to Thur [ 930am – 630pm | Fri [ 930am – 530pm]
• Salary: $4000 - $5500 [Depends on experience]

Job Description

• We are looking for a dedicated and experienced Accounts & Sales Support Manager to lead our accounting and tax team while supporting the operations of our sales division. The ideal candidate will have a strong background in accounting, tax, and corporate secretarial work, with excellent leadership and client management skills.

Key Responsibilities

Leadership & Management

• Lead and manage a team of accounting and tax executives, providing guidance, training, and performance management.
• Oversee daily operations of the accounting and tax department to ensure tasks are completed accurately, efficiently and within filing due dates.

Accounting & Tax Review

• Review full sets of accounts and GST reports prepared by accounts executives.
• Review unaudited financial statements and corporate tax computations prepared by tax executives.
• Ensure all client deliverables and statutory deadlines are met consistently.

Client Relationship Management

• Maintain a professional and positive working relationship with clients.
• Provide timely support, address queries, and ensure high client satisfaction.

Sales Support

• Support the sales team in daily and ongoing operations, including documentation, client onboarding, grant application support, follow-ups on meeting deadlines, and coordination.
• Assist in preparing quotations, billings and communicating service deliverables to clients.

Requirements

• Diploma/Degree in Accounting, Finance, Business, or related field.
• Prefer experience with Account / Audit firm
• At least 3–5 years of relevant experience in accounting, tax, or corporate secretarial roles.
• Experience in managing or supervising a team is preferred.
• Strong knowledge of Singapore accounting standards, GST requirements, and corporate tax regulations.
• Familiarity with cloud accounting software such as Xero is an advantage.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279