Total 207 Others support analyst job vacancies in Malaysia

Job Summary

The Sales Support Executive plays a critical role in supporting the Sales and Operations teams by ensuring smooth coordination between clients, sales personnel, production, procurement, and project execution. This position requires a strong technical background, excellent costing and planning skills, exceptional communication abilities, and a high level of emotional intelligence (EQ) to deliver outstanding customer service and maintain strong client relationships.

The successful candidate must be detail-oriented, proactive, capable of handling multiple priorities, and committed to providing a professional and seamless experience for every client.

Key Responsibilities

1. Sales & Client Support

- Provide comprehensive administrative and technical support to the Sales and Operations teams.

- Prepare quotations, costing sheets, proposals, and project documentation accurately.

- Ensure all sales documents are complete before processing.

- Follow up closely with clients regarding quotations, confirmations, project schedules, and outstanding matters.

- Build positive relationships with clients and ensure they receive prompt, professional, and courteous service.

- Handle customer enquiries and resolve issues efficiently while maintaining high customer satisfaction.

2. Costing & Technical Support

- Prepare detailed product costing, pricing calculations, and profit margin analysis.

- Possess strong technical knowledge of furniture products, materials, hardware, manufacturing processes, and installation requirements.

- Review drawings, specifications, and project requirements to ensure accurate costing.

- Assist in value engineering and recommend cost-effective alternatives where appropriate.

- Verify material quantities, measurements, and production requirements before project commencement.

3. Planning & Project Coordination

- Coordinate project schedules with internal departments to ensure timely delivery.

- Assist the Operations Manager in monitoring project progress and ensuring deadlines are met.

- Follow up with internal teams on outstanding tasks, approvals, and project updates.

- Coordinate with procurement, production, logistics, installers, and external suppliers to ensure smooth project execution.

- Monitor project timelines and escalate potential delays proactively.

4. Operations Support

- Assist the Operations Manager in tracking project status and ensuring all departments meet their commitments.

- Follow up with internal teams and clients for confirmations, approvals, drawings, materials, delivery schedules, and site readiness.

- Ensure information communicated between departments is accurate and timely.

- Prepare weekly project progress reports and update management regularly.

5. Communication & Customer Experience

- Serve as one of the primary points of contact between clients and the company.

- Communicate professionally with clients, consultants, contractors, suppliers, and internal teams.

- Demonstrate excellent interpersonal skills and emotional intelligence when handling customer concerns or project challenges.

- Maintain a calm, solution-oriented approach under pressure.

- Ensure every client feels valued, supported, and confident throughout the project lifecycle.

6. Documentation & Administration

- Maintain accurate project records, quotations, purchase information, costing files, and correspondence.

- Ensure all project documentation is properly filed and updated.

- Assist in preparing reports, presentations, and management summaries as required.

Performance Expectations

- Accurate costing and quotation preparation.

- Timely follow-up on all client and internal confirmations.

- Effective coordination between departments.

- High level of customer satisfaction.

- Strong project planning and execution support.

- Minimal project delays due to communication gaps.

- Professional, responsive, and solution-focused service to both internal and external stakeholders.

Perks & Benefits

• Medical
• EPF
• Sosco

Job Description

PRODUCTION COORDINATOR

• Make sure production department can on time delivery product to customer.
• Preparing the production schedule for Mr Ham, Record every production department output daily.

PURCHASER

• Always monitor the material (Ink,Baseboard, Carton, Glue, Belt, Packing Material, etc) of production department, order before out of stock to make sure production run smoothly.
• Do the comparison table between supplier before order (New material/sparepart). Get approval from Mr Ham only can order.
• Preparing PO to supplier and let Mr Ham/Ashton Sign. Follow up PO to make sure material arrive on time.

ADMIN

• Preparing report every week/ month for Mr Ham & Sales Team. (Sales Report weekly, Actual Sales Report Monthly, Contract Report Monthly, Stock Report Monthly, Aeon delivery report ...etc)
• Preparing Sales order when receive customer purchase order to let Evon create Jobsheet for Production.
• Preparing DO & Invoice in SQL for delivery.
• Update stock balance everytime delivery in sharefile.
• Stock in with SQL system every time receive the completed jobsheet.
• Always monitor stock balance to make sure enough stock to delivery, if not enough must proceed production.
• Get customer/supplier detail to open new account. (Ask customer / supplier filling up new application form attach with Form 9 or business document)
• Create New Stock Code at SQL when receive new brand order.
• Control Petty Cash.

LOGISTIC COORDINAOR

• Arrange delivery on time.
• Accept Aeon PO VIA Aeon System & Booking Aeon DC Delivery VIA B2B system. (2 or 3 Times @ month
• Make sure delivery rate must be below our delivery costings

Perks & Benefits:

• Observe all Selangor Public Holiday.
• 5 days work
• Outpatient Benefit (GP & Dental)
• Staff Insurance (GHS & GTL)
• Annual leaves
• Compassionate leave and bereavement compensation
• On-the-job training provided
• Staff purchase

職位描述

生產協調員

• 確保生產部門能夠按時向客戶交付產品。
• 為Ham先生製定生產計劃，每日記錄各生產部門的產量。

購買者

• 隨時注意生產部門的物料（油墨、底板、紙箱、膠水、輸送帶、包裝材料等），在缺貨前及時訂購，以確保生產順利進行。
• 訂購新材料/備品前，請先製作供應商比較表。只有獲得Ham先生的批准才能下單。
• 準備好發給供應商的採購訂單，並請Ham先生/Ashton先生簽名。跟進採購訂單，確保物料準時到貨。

行政

• 每週/每月為Ham先生和銷售團隊準備報告。 （每週銷售報告、每月實際銷售報告、每月合約報告、每月庫存報告、Aeon發貨報告…等等）
• 收到客戶採購訂單後，準備銷售訂單，以便 Evon 建立生產作業單。
• 在 SQL 中準備出貨單和發票。
• 每次出貨後，更新共享文件中的庫存餘額。
• 每次收到已完成的作業單時，都要將庫存資訊輸入到 SQL 系統中。
• 隨時監控庫存餘額，確保有足夠的庫存進行出貨；如果庫存不足，則必須進行生產。
• 獲取客戶/供應商詳細資訊以開設新帳戶。 （請客戶/供應商填寫新的申請表，並附上表格9或商業文件）
• 收到新品牌訂單時，在 SQL 中建立新的庫存代碼。
• 管控零用現金。

物流協調員

• 安排準時送貨。
• 透過永旺系統接收永旺採購訂單，並透過B2B系統預訂永旺配送中心出貨。 （每月2-3次）
• 請確保運費低於我們的運費成本。

福利待遇：

• 遵守雪蘭莪州所有公共假期。
• 5天工作
• 門診福利（全科醫生和牙科）
• 員工保險（GHS 和 GTL）
• 年假
• 喪假和喪親補償
• 提供在職訓練
• 員工購買

我們正在八打靈再也招募一位積極主動的行銷及銷售支援主管/協調員/文員加入我們的團隊。成功入選者將協助進行行銷活動、處理行政事務，並協助確保日常營運順利進行。

職責：

• 協助規劃、協調和執行銷售方案和報價。
• 負責處理行政和文書工作，例如資料輸入、文件歸檔和文件整理。
• 與供應商、客戶和內部團隊溝通，以支援營運。
• 根據管理階層的安排，執行其他臨時性任務。

要求：

• 最低學歷要求為相關領域的SPM/文憑/學位
• 歡迎應屆畢業生申請（公司將提供培訓）
• 較強的組織能力與多工處理能力
• 良好的英語和馬來語溝通能力（會說普通話者優先）
• 精通微軟辦公室軟體（Word、Excel、PowerPoint）
• 積極樂觀，注重細節，具備團隊合作精神

好處：

• 具競爭力的薪資待遇
• 培訓和職業發展機會
• 友善互助的工作環境
• 位於八打靈再也的便利位置

申請方式：

有意者請將履歷及期望薪資寄至 chrisyee@tomac.com.my 或 maria@tomac.com.my（WhatsApp 號碼：016-2613007）。

或者

您可以每週一至週五上午 9 點至下午 5 點前來面試 @ Tools & Machinery Parts Supplies Sdn Bhd - Lot 22, Jalan 51A/223, Petaling Jaya 46100, Selangor, Malaysia

• Position: Sales Administration Support Executive.
• Salary: RM 2800-4000.
• Location: Bandar Bukit Jalil, WPKL.

About the hiring company

This company, a subsidiary of a Public Listed Company, is a forward looking organization specializing in car/vehicle rental and business support services. They are the leading motor vehicle rental company since 1985,operating through 5 branches throughout Malaysia with more than 400 vehicles/trucks.

About the role/job

The role is primarily office based where the incumbent will be responsible for providing administrative support role to the overall business operations and sales activities. The role is challenging as you will handle a variety of responsibilities ranging from generating documents to attending to customers requests. The job would suite a matured outgoing person who enjoys a highly diverse work environment, can easily handle a wide range of customers and suppliers.

Job Requirements: candidate profile

The successful candidate should fulfill the following criteria/requirements:

-Malaysian female; matured; recent enthusiastic retirees will be duly considered.

-Possess minimum a Diploma qualification in business related discipline or any other disciplines.

-Strong verbal and written communication skills; must be proficient in English,BM and Mandarin; Mandarin speaking ability is necessary to interact/liaise with China business clients in Malaysia.

-Intermediate computer skills, including Microsoft Office and internet applications.

-Have flexible approach to work and be able to work well on own initiative.

This permanent position offers an excellent remuneration salary package depending on ones' attributes and experience. Recently retirees who are willing and fit to take on this role will be duly considered. However, all applicants must forward a comprehensive CV in Word format.

APPLICATION TO THIS JOB

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my 

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：銷售行政支援主管。
• 薪資：2800-4000 馬幣。
• 地點：武吉加里爾鎮，WPKL。

關於招募公司

這家公司是上市公司的子公司，是一家具有前瞻性的企業，專門從事汽車/車輛租賃和商務支援服務。自1985年以來，他們一直是領先的汽車租賃公司，在馬來西亞設有5家分公司，擁有400多輛汽車/卡車。

關於職位/工作

該職位主要為辦公室工作，任職者將負責為公司整體營運和銷售活動提供行政支援。這份工作頗具挑戰性，您將承擔各種職責，包括產生文件和處理客戶請求等。此職位適合成熟外向、喜歡多元化工作環境、能夠輕鬆應付各類客戶和供應商的人士。

職位要求：候選人簡介

成功的候選人應符合以下條件/要求：

-馬來西亞女性；成熟穩重；近期熱情退休人士亦可考慮。

- 至少擁有商業相關專業或其他專業的文憑資格。

- 具備強大的口頭和書面溝通能力；必須精通英語、馬來語和普通話；普通話口語能力對於與在馬來西亞的中國商業客戶進行互動/聯絡至關重要。

-具備中級電腦技能，包括微軟辦公室軟體和網路應用。

-工作態度靈活，能夠獨立自主地完成工作。

此職位為長期職位，提供優厚的薪資待遇，具體金額視個人能力和經驗而定。近期退休且身體狀況適合該職位的人士將優先考慮。所有申請者均須提交一份完整的Word格式履歷。

申請這份工作

有意者請將履歷寄至我司審核。您可透過JOBSTORE線上申請，點選「申請」按鈕提交申請。您也可以將履歷直接寄至我司信箱jobs@chrisjac.com.my。

福利待遇

• 休閒著裝要求
• 個人休假
• 開放文化

Overview / Brief 

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally. 

As a Trade Support Analyst for the Cotton Platform, you will be a part of the Global SBS Commercial Service Line Team. Reporting to SBS Commodity Management Operation Manager, this rôle is responsible for providing operational support for the Domestic & International Supply Chain in various scopes including contract management, master data management, commercial invoicing, cash management, stock data reconciliation & declaration, and client service management. This rôle needs to provide support to the Cotton Platform for various markets, mainly Australia, and other important markets (China, etc).  

Main Responsibilities: 

Contract Management: 

• Perform daily trade capture and system entry  

• Perform daily trade confirmation, monitoring, and reconciliation (completeness/coherence check) 

• Perform daily contract document reception/issuing, monitoring, and signature 

• Issue contracts after trades are validated and verify accuracy between contracts issued/received in database; recognize discrepancies and communicate with the trading desk  

• Perform daily price fixation and input in the Front Office System 

• Perform daily price fixation note management 

• Conduct regular contract updates in the Front Office System 

Invoicing and Cash Management: 

• Handle the daily goods’ invoices issuance  

• Handle the daily booking for the secondary costs’ invoices  

• Handle the daily payment request issuance 

• Handle the daily cash collection monitoring by ensuring timely payment of the goods, based on the customers’ orders and forecast, safety stock levels (per customer and/or product) 

• Monitor the daily cash collection monitoring, including checking the invoices (matched or not), reporting cash (received or not) 

• Update the data in the Front Office System 

Stock Data Management: 

• Handle the stock insurance declaration 

• Upload the daily/weekly warehouse report in the Front Office System 

• Perform stock reconciliation against warehouse receipts 

• Maintain/Match cotton batch attributes in Cotton Receiving System (CRS) 

• Maintain and update the specific data delivery in the system, ensuring accuracy of delivery details and preferences 

• Manage individual requirements and order history records 

Client Service Management: 

• Act as the key point of contact on any of the Client’s orders, ensuring proactive and professional communication 

• Manage administrative counterparty requests such as payment status, contracts & invoices documents, account statements reconciliation, etc  

• Address clients’ inquiries and provide order status updates, shipping details, and documentation support 

• Record clients’ claims/complaints and provide feedback after identifying resolution 

• Build and maintain strong relationships with customers, ensuring high standards and satisfaction levels 

Export documents Management  

• Export documents preparation and issuance  

• Export documents checking and validation 

• Export documents Dispatch, status update and filling  

Experiences: 

• At least 3-5 years of relevant working experiences in customer service, order management, supply chain or logistics in a B2B working environment  

• Highly proficient with Microsoft Excel 

• Experience in systems (SAP, trading systems, payment system, etc) is a plus 

• Ability to work in a fast-paced environment and handle a huge volume of requests 

• Ability to prioritize multiple tasks, meet deadlines and propose solutions 

• Ability to work independently and commit OT when required 

• With a financial background are preferred 

Other Soft-skills: 

• Good business acumen and commercial awareness  

• Strong analytical skills with a keen eye for details  

• Independent self-starter who takes initiative, and has a proactive attitude toward problems and issues 

• Good communication and interpersonal skills 

• Deliver high performance under tight deadline in a high-pressure environment   

Languages:  

• English (Fluent) 

• Mandarin (Fluent) 

• Additional language in ASEAN is an added advantage 

Academics: 

• Degree in Business/Accounting/Supply Chain/Logistics or related field of study 

Diversity & Inclusion 

LDC is driven by a set of shared values and high ethical standards 

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background. 
 

Sustainability 

Sustainable value is at the heart of our purpose as a company 

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us. 

about the company.

An established financial services technology organization that specializes in delivering progressive digital solutions within a collaborative and supportive corporate environment.

about the job.

An exciting opportunity has arisen for a technical specialist to join a dedicated team in ensuring the seamless performance and reliability of enterprise software applications.

• Troubleshoot and resolve system queries for corporate users to minimize operational downtime.

• Coordinate platform updates, mobile application maintenance, and the deployment of software patches.

• Record detailed entries of system incidents, user interactions, and technical updates for escalated support tiers.

• Review technical manuals and participate in internal focus groups to continually expand product systems knowledge.

• Formulate operational documentation and procedural guides to streamline troubleshooting workflows for end-users.

skills and experience required.

• Academic qualification in computer science, information technology, or an equivalent engineering discipline.

• Practical knowledge or exposure within the fintech, financial payments, or digital assets domain.

• Basic familiarity with web development or object-oriented programming concepts.

• Clear communication and interpersonal capabilities to engage effectively with business users and internal stakeholders.

• Flexibility to support business continuity plans by working on a rotating twenty-four-seven shift roster.

Please click on the 'apply' button to apply online. For more information, please reach out to Amir Hamzah. (EA: 94C3609 / R1984348)

• Bachelor’s degree in Computer Science or related field.
• 7–15 years of IT experience in Application Support and/or Big Data Support.
• 3–5 years of application development experience preferred.
• Experience supporting banking applications.
• Strong knowledge of Windows and Linux/Unix scripting.
• Hands-on experience with incident, problem, and change management.
• Experience with relational databases such as MariaDB, Oracle, or SQL Server.
• Knowledge of scheduling tools like Control-M or Tivoli/TWS.
• Familiarity with Spark, Airflow, and big data platforms is an advantage.
• Experience with DevOps tools such as Git, Bitbucket, Jenkins, and Jira.
• Experience with monitoring/APM tools like AppDynamics, Graylog, Prometheus, and Grafana.
• Good communication and teamwork skills.
• Ability to handle multiple tasks and work during critical incidents.

Company Overview

Zenith Infotech (S) Pte Ltd. was founded in 1997 to provide advanced IT professionals and solutions, enhancing productivity and competitiveness. It supports clients with staff augmentation for long-term projects across IT companies, consultancies, system integrators, government, and MNCs.

Job Summary

We are seeking an experienced Infrastructure Support Analyst to maintain and enhance enterprise IT infrastructure in cloud environments, ensuring system availability, security, and operational excellence for critical business systems.

Responsibilities

• Deliver technical support by monitoring, troubleshooting, and maintaining IT infrastructure, servers, databases, and cloud platforms to ensure system reliability
• Implement system upgrades, patches, enhancements, and automate infrastructure processes to improve operational efficiency
• Manage incident resolution and service recovery, coordinating escalation processes for production issues to minimize downtime
• Administer and maintain AWS cloud services and manage Linux/Red Hat and Windows Server environments to support business needs
• Conduct security reviews and audits, ensuring compliance with security best practices to protect enterprise assets
• Analyze infrastructure and database capacity, forecast future requirements, and recommend improvements to support scalability
• Support infrastructure projects, evaluate new technologies, and assist in system implementations to drive innovation

Technical Skills

• Cloud & Platforms: AWS (EC2, Fargate, Lambda, RDS, Aurora, DynamoDB, EKS, EMR, Glue, QuickSight, IAM, Step Functions), Kubernetes.
• Networking: AWS VPC, Route 53, ELB, Security Groups, NACLs, Transit Gateway, Network Firewall, WAF.
• Operating Systems: Linux, Red Hat Enterprise Linux, Windows Server.
• Databases: MySQL, PostgreSQL, RDS, Aurora, DynamoDB.
• Automation & Scripting: Terraform/OpenTofu, Ansible, Bash/Shell, Python, PowerShell, AWS CLI.
• Middleware & Tools: JAMS Scheduler, Keycloak/Red Hat SSO, SFTP/OpenSSH, Postman, SOAPUI, JMeter

Preferred competencies and qualifications

• AWS certifications and proven experience supporting enterprise-scale cloud infrastructure environments

Other Information

• Employment type: Contract - 24 months (renewable)
• Location: Central Region, Singapore
• Working Hours: 8:30AM to 6:00PM (Mon-Fri)
• Salary: $6000 - 7800 per month (no bonus)
• Working Arrangement: Full Onsite/Hybrid

EA Licence No. 20S0237

Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.

EA Licence No: 20S0237

Role:

• Provide technical support and maintenance of IT infrastructure.

• Monitor system performance, troubleshoot, and resolve IT issues.

• Implement system upgrades and enhancements.

Requirements:

• At least 6 years of experience in IT support and infrastructure maintenance.

• Good communication, project management, strong analytical, problem-solving skills.

• At least 3 years of working experience in managing or maintaining Microsoft Windows and/or Red hat/Linux Server in a Cloud environment.

• Possess a strong understanding of security practices in server, database, and network is important.

• Manage the escalation processes and perform service recovery for incidents that directly impact services or users.

• Conduct internal security reviews and assist in internal and external audits

• Support user projects involving infrastructure acquisitions and evaluations.

• Review infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the systems in a timely manner to meet such needs.

• Review database infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the database systems in a timely manner to meet such needs.

• Ensure the Infrastructure servers and networks systems are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

• Ensure the database servers are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack

• Continually exploit technological advancements or new processes to improve on the robustness, performance or resilience of existing operations and services.

• Assist in the planning, review and testing of the IT Disaster Recovery Plan for ensuring the resiliency of the IT infrastructure services.

• Adherence to the Board’s internal processes, procedures and policies for ensuring quality output as well as sound security and controls.

• Self-motivated, dedicated, committed and resulted-oriented team player with strong initiative, ownership and possess good inter-personal and analytical skills.

Technical Skills Requirements:

Integration Development:

• AWS Lambda

Database and Server Infrastructure (1 or 2 of the following):

• AWS Compute (e.g EC2, Fargate)

• AWS RDS (e.g. RDS, Aurora)

• AWS DynamoDB

Network Infrastructure Technologies (1 or 2 of the following):

• AWS VPC (e.g. Subnet, NACL, Security Group, Route Table, Transit Gateway)

• AWS Firewall (e.g. Network Firewall, WAF)

• AWS Route53

• AWS ELB

Data Management and Middleware (any of the following):

• JAMS Scheduler

• Keycloak / RedHat SSO

Continuous Integration (CI)/ Continuous Delivery (CD) Process or Set Up CI/CD Pipelines (e.g. build, setup, test, release, deploy) - 1 or 2 of the following:

• Gitlab Enterprise

• Binary and Build Artifact repository

• Build Pipeline

• Dynamic Application Security Testing (DAST) tools

• GIT Source Code Repository

• Release management

• Software Composition analysis

• Static Application Security testing (SAST) tools

Environments/Systems (1 or 2 of the following):

• Linux

• Open System Environment

• Red Hat Linux

• Windows

Operating System (1 or 2 of the following):

• Linux

• Red Hat Linux

• Windows Server

Platforms (any of the following):

• Amazon Web Services (AWS)

• Kubernetes

Databases (any of the following):

• MySQL

• PostgreSQL

Programming Languages & Other Languages (1 or 2 of the following):

• Bash/ Shell

• Python

• PowerShell

• HCL (Terraform)

Technologies (1 or 2 of the following):

• AWS EKS

• AWS EMR

• AWS Glue

• Amazon QuickSight

• AWS IAM

• AWS Step Function

Tools (1 or 2 of the following):

• Ansible

• Terraform / OpenTofu

• SFTP / OpenSSH

• AWS CLI

• JMeter / SOAPUI / Postman

To apply:

Please send your latest CV in MS Word format to jennifer@zenithinfotech.com.sg

Appreciate the interest of all applicants; however only shortlisted candidates will be notified.

Job Summary:

We are seeking an experienced [ 8+ years ] and highly motivated Assistant vice president [ AVP ] to join our Production/Application support team in a dynamic Fintech/Liquidity reporting environment. The ideal candidate will bring a blend of strong technical skills [ Unix, SQL, Big Data technologies] and deep domain expertise in financial services

[ e.g: Securities, secured financing, rates, Liquidity reporting, Derivatives, front office/back-office system, trading lifecycle ]

This role requires someone who thrives in a high-pressure environment, can troubleshoot complex production issues, understands the full trade lifecycle, and can bridge the gap between critical business users and technical teams.

Key Responsibilities:

• Provide L2/L3 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance.

• Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting.

• Engage with operations, traders, quants, development teams to understand and resolve production outages/issues.

• Proactively manage alerts, logs and jobs using Autosys, Unix tools, and monitoring platforms [ ITRS/AWP ].

• Execute advance SQL queries and scripts for data analysis, validation, and issue resolution.

• Support multiple applications build on stored proc, SSIS, SSRS, Big data ecosystems [ hive, spark, Hadoop] and troubleshoot data pipeline issues.

• Maintain and improve knowledge bases, SOPs, and runbooks for production support.

• Participate in change management and release activities, including deployment validations.

• Lead root cause analysis [ RCA] , conduct post incident reviews, and drive permanent resolutions.

• Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives.

• Contribute to continuous service improvement, stability management and automation initiatives.

Required Skills & Qualification:

• Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.

• 8+ Years of experience in application or production support with 2+ years at a lead level.

• Strong hands-on experience with.

• Unix/Linus [ scripting, file manipulation, job control]

• SQL [ MSSQL/Oracle or similar, Stored proc, SSIS, SSRS ]

• Big Data technologies [ Hadoop, Hive, Spark ]

• Job Schedulers like Autosys.

• Log analysis tools.

• Solid understanding of financial instruments and trade lifecycle [ Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management ]

• Familiarity with CUSIP, ISINs and other instrument identifiers.

• Knowledge of front office/back office and reporting workflows and operations.

• Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment.

• Effective communication and stakeholder management skills across business and technical teams.

• Experience with ITIL processes, including incident, problem and change management.

Preferred Qualifications:

• Exposure to cloud platforms and containerization [ Docker, Kubernetes ]

• Experience with scripting languages [ Python, Shell ]

• Knowledge of messaging services , middleware [ Kafka, MQ ]

• Familiarity with regulatory and compliance reporting tools and processes.

• Support General Price Increase (GPI) Exercise
• Assist in compiling monthly incentive plans for Global Customers’ GPI review.
• To clarify pricing terms.
• Maintenance of Rates
• Support rate setup or updates in Express Billing
• Maintenance of Global Agreements
• Support post-activation maintenance activities
• Update Global Customer Agreement information

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

Duties and Responsibilities:

• Support the Capesize broking team in the negotiation and fixture process by providing timely market intelligence and operational support.
• Monitor and analyze dry bulk shipping market activities, with a focus on the Capesize segment.
• Prepare and distribute daily market updates, including vessel fixtures, freight rates, and route-specific developments to brokers and clients.
• Maintain and update centralized market databases to ensure the accuracy, relevance, and timeliness of information.

Detailed Day to Day task:

• Update and maintain daily records of Capesize fixtures and freight market developments across key trade routes.
• Compile and distribute morning market reports for brokers and clients.
• Support broker communications by preparing market updates and centralized data reports through internal communication channels.
• Ensure all market data, vessel positions, and cargo information are accurately maintained within internal systems.
• Assist brokers in distributing cargo and tonnage availability reports to targeted client groups.
• Follow up on vessel and cargo positions to ensure information remains current and actionable.
• Monitor market movements and provide relevant updates to support ongoing negotiations and commercial discussions.

Job Requirement:

• Good analytical skills with the ability to interpret market data and identify key trends.
• Excellent attention to detail and ability to manage routine, data-intensive tasks efficiently.
• Strong interpersonal and communication skills, with the ability to work effectively with internal stakeholders and clients.
• Customer-oriented mindset with a professional approach to communication.
• Proficiency in Microsoft Excel is required; knowledge of SQL or other data analysis tools is an advantage.
• Ability to work independently while managing multiple priorities in a fast-paced environment.
• Self-motivated, proactive, and eager to learn about the dry bulk shipping industry.
• No prior experience required, training will be provided

The individual is responsible for managing daily PN & JO freight billing operations, including resolving billing exceptions and disputes with suppliers and internal stakeholders. Key responsibilities include collaborating with external suppliers and the Accounts Payable team to improve billing processes, ensuring billing accuracy, timely freight payment settlement, and preparation of required reports. The role also involves analyzing shipment volumes, transportation costs, and supplier performance to support cost control initiatives. In addition, the individual supports logistics operations execution, including inbound and outbound freight activities, import and export customs compliance, preparation of customs documentation and regulatory reports, and liaison with Trade Compliance teams, Customs authorities, government agencies, and logistics providers while ensuring compliance with FIZ, LMW, and international customs requirements. The position also provides support for inventory management activities, including material receiving, storage, and issuance, and assists with internal and external audits as required.

Essential Duties & Responsibilities  

• Responsible for the verification of the billing invoices from the PN & JO Logistics Service Providers.
• Ensure the accuracy of the freight invoice billing and submit for payment processing with the Finance department.
• Perform auditing and handle exceptions or disputes with relevant suppliers and internal stakeholders.
• Support establishing and monitoring WD freight billing processes with external suppliers and the internal accounts payable team.
• Perform correct reporting and timely submission to the management and Finance department.
• Cooperate with the accounts payable team to manage the freight payment with suppliers on time.
• Generate relevant reports to analyze shipment volumes, unit costs, and supplier performance.
• Support operational cost control. Work with Finance on trends and other related queries. 
• Support Logistics operations execution, including import and export customs compliance activities, preparation of customs documentation and regulatory reports, and liaison with Trade Compliance teams, Customs authorities, government agencies, and logistics providers, while ensuring compliance with FIZ, LMW, and international customs requirements.
• Support inventory management activities as needed, including material receiving, storage, and issuance.
• Provide support to inbound & outbound freight execution and monitoring.
• Work with internal teams to identify process improvements, opportunities, and work on improvement projects.
• Support any other ad-hoc projects as assigned.
• Provide support during audits as necessary.