Total 17,383 Full-time customer experience manager job vacancies in Malaysia

要求

• 至少1-2年貨運代理、物流、報關或其他類似行業的相關工作經驗。
• 我們鼓勵有強烈學習意願的候選人申請。
• 具備良好的問題解決能力和工作動機。
• 願意出差拜訪客戶/供應商。

任務與職責：

• 建立、維護和加強與現有/潛在客戶的關係。
• 協調和監控出貨活動，確保及時向客戶提供出貨狀態更新資訊。
• 處理提單/空運單等運輸單據。
• 推廣公司物流服務和解決方案，以增強業務成長機會。
• 與內部和外部利害關係人（包括客戶、運輸公司、貨運代理、船公司等）密切合作，以確保順利完成貨物運輸。
• 履行管理層不時分配的其他職責。

福利待遇

• 佣金和獎金
• 休閒著裝要求
• 公司旅行
• 醫療索賠
• 法定福利，如公積金、社保、年假等

職位：客戶服務（進出口）

地點：巴生港總部

薪資：每月2500至3500令吉

職責：

• 始終以客戶為中心，並按照標準指南迴答客戶的詢問。
• 確保貨運預訂和貨物運輸計劃符合客戶要求並遵循既定流程。
• 能夠處理空運/海運出境拼箱/整箱/指定貨運。
• 與承運商聯絡，確保貨運資料的準確性，並及時向承運商提交貨運單。
• 能夠與內部和外部客戶建立富有成效的工作關係。
• 能夠預見並識別問題。系統地分析問題，並提出有效的解決方案或替代方案來解決問題。
• 支持並與團隊成員緊密合作，以確保客戶供應鏈的順利進行和及時執行。
• 安排和協調運輸/貨運/運輸事宜。
• 跟進代理商和收貨人對到貨貨物的處理情況，確保貨物順利運輸。
• 處理和準備運輸單據（例如：提貨單/提貨單、稅務發票、到貨通知）。

教育/經驗/技能需求：

• 候選人必須至少擁有SPM、文憑或高級/高等/應屆畢業生學歷，市場行銷、物流/運輸或同等專業的文憑。
• 至少有 2-3 年航運和貨運代理行業的工作經驗，尤其是貨運代理經驗。
• 必備技能：較強的口頭溝通和表達能力、自律性、電腦操作能力、簡報準備和報告撰寫能力。
• 英語、國語和馬來語聽說讀寫能力俱佳。

好處 ： -

• 年終獎金
• 年度增量
• 委員會
• 醫療的
• 停車處

職位描述

職責：

• 負責辦理與海關及其他相關部門有關清關的所有手續。
• 管理貨運代理活動，確保進出口貨物及時清關。
• 每日前往港口處理自訂文件提交。 （如有需要）
• 透過連接埠系統監控和更新容器
• 監控倉庫和港口的裝卸情況（如有需要）
• 辦理進出口手續（例如報關所需的K1/K2/K4/K8/K9/ZB1/ZB2許可證）
• 熟悉 EDI、大港網和港口 VGM 提交
• 與客戶和代理商溝通，提供正確的HS編碼，並根據詢問提供關稅/稅額建議。
• 及時提供報告和適當的分析
• 確保正確填寫文件並更新系統

教育/經驗/技能需求：

• 應徵者至少需持有SPM、文憑或高級/高等/交通運輸或同等學歷。
• 至少有 2-3 年貨運業務工作經驗，並精通皇家海關程序。
• 必備技能：較強的口頭溝通和表達能力、自律性、電腦操作能力、簡報準備和報告撰寫能力。
• 英語和馬來語聽說讀寫能力俱佳
• 願意在充滿挑戰的環境中工作
• KEK憑證是一項額外優勢

Key Responsibilities:

• Oversee daily restaurant operations and ensure smooth service flow.
• Manage staff scheduling, training, and performance.
• Maintain high standards of food quality, hygiene, cleanliness, and customer service.
• Monitor inventory, stock ordering, and cost control.
• Handle customer feedback and resolve operational issues professionally.
• Work closely with the kitchen and service team to improve efficiency and guest satisfaction.
• Ensure compliance with company policies and food safety regulations.
• Prepare operational reports and support business growth initiatives.

Job Requirements:

• Minimum 3–5 years of experience in F&B or restaurant management.
• Strong leadership and team management skills.
• Good communication and problem-solving abilities.
• Experience in vegetarian restaurant operations will be an added advantage.
• Candidate with strong experience in Indian cuisine and restaurant operations ( Tamil speaking candidates are encouraged to apply ）
• Able to work on weekends and public holidays when required.
• Proficient in English and Bahasa Malaysia; additional languages will be an advantage.

Perks & Benefits

• EPF & SOCSO
• Annual Leave & Medical Leave
• Staff Meal / Accommodation (if applicable)
• Career Advancement Opportunities
• Training & Development Support

Human Resources

1. Assist the HR & Admin Manager in all HR-related matters to ensure smooth operations and alignment with business objectives.
2. Involved in the full spectrum of HR activities including employee engagement, employee relations, orientation and training, payroll, compensation and benefits, recruitment, learning and development and performance management. 

Recruitment & Talent Acquisition:

1. Develop and implement recruitment strategies to attract talents.
2. Oversee the end-to-end recruitment process, including job postings, interviews, and hiring decisions.
3. Collaborate with department heads to ensure workforce planning aligns with business objectives. 

Business Partnering Role:

1. To assist in managing employment dispute, provide guidance and advice in handling staff disciplinary and personal grievance cases and union matters.
2. Ensure proper implementation of terms and conditions and observance of relevant labor legislation.
3. Maintain knowledge of and ensure compliance with employment practices and regulations.

Compensation & Benefits:

1. Manage performance appraisal and salary review exercises.
2. To assist in reviewing and recommending changes. 
3. Ensure the confidentiality and privacy of all employee and payroll information.
4. Ensure that compensation practices are in compliance with current regulations.
5. Assess compensation and benefits programmes, terms and conditions of service to ensure alignment with HR strategies.

Human Resources Information System:

1. Ensure that employees’ records are updated and documented accurately.
2. Ensure that System is able to support current business processes.
3. Employee Benefits and Compensation
4. Support in administering employee benefits programs, including health insurance, retirement plans and other perks.
5. Assist with payroll processing and address employee inquiries related to compensation.

Administrative

1. Office Management

• Oversee day-to-day office operations, including maintenance, supplies, and equipment.
• Manage office budgets and expenses.

2. Vendor Management

• Liaise with vendors and suppliers for office-related services and supplies.
• Negotiate contracts / agreements when necessary and ensure cost-effectiveness.

3. Travel and Event Coordination

• Arrange travel and accommodation for employees and visitors.
• Assist in planning and coordinating company events and meetings.

4. Documentation & Procedure Compliance

• Maintain administrative records, such as contracts, invoices, and correspondence.
• Ensure that administrative processes and procedures are in compliance with company policies and regulations.

5. Facilities Management

• Ensure a safe and productive work environment for employees.
• Coordinate maintenance activities and repairs for office facilities and equipment.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Medical insurance
• Open culture
• Dental insurance

Job Responsibilities

1.⁠ ⁠Property Acquisition & Business Development

•⁠ ⁠Identify and approach property owners, investors, landlords, and developers to introduce COBNB's short-term rental management services.

•⁠ ⁠Generate new leads through networking, referrals, cold calling, social media, property exhibitions, and industry events.

•⁠ ⁠Conduct sales presentations and consultations with prospective clients.

•⁠ ⁠Manage the full sales cycle from lead generation to contract signing.

•⁠ ⁠Negotiate and close property management agreements.

•⁠ ⁠Achieve monthly and quarterly acquisition targets.

2.⁠ ⁠Relationship Management

•⁠ ⁠Build and maintain long-term relationships with property owners, agents, and business partners.

•⁠ ⁠Act as the main point of contact during the onboarding process.

•⁠ ⁠Ensure excellent client experience and satisfaction.

•⁠ ⁠Develop strategic partnerships with real estate agencies and referral partners.

3.⁠ ⁠Market Research & Strategy

•⁠ ⁠Monitor market trends, occupancy rates, rental performance, and competitor activities.

•⁠ ⁠Identify new growth opportunities and target markets.

•⁠ ⁠Provide market feedback and recommendations to management.

•⁠ ⁠Prepare sales reports, forecasts, and business development updates.

4.⁠ ⁠Internal Coordination

•⁠ ⁠Work closely with Operations, Marketing, and Customer Service teams to ensure smooth unit onboarding.

•⁠ ⁠Coordinate property inspections, documentation, and handover processes.

•⁠ ⁠Maintain accurate records of leads, opportunities, and signed agreements in the CRM system.

Job Requirements :

•⁠ ⁠Diploma or Bachelor's Degree in Business, Marketing, Hospitality, Real Estate, or related field.

•⁠ ⁠Experience in sales, business development, real estate, hospitality, or property management is an added advantage.

•⁠ ⁠Strong communication, negotiation, and presentation skills.

•⁠ ⁠Self-motivated and target-driven personality.

•⁠ ⁠Ability to work independently and as part of a team.

•⁠ ⁠Possess own transport and willing to travel for meetings and site visits.

•⁠ ⁠Proficient in Microsoft Office applications.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Position: Construction Manager (Wet Works / Reinforced Concrete)

Job Location: Project Site (Johor)

Company Overview

Grande Build Sdn Bhd is a specialist construction subcontractor with strong experience in reinforced concrete (RC) structure works and wet trades. We support major developers and main contractors in delivering high-quality structural and finishing packages across residential, commercial, and mixed-development projects.

Job Summary

We are seeking an experienced Construction Manager to lead and coordinate site execution for reinforced concrete and wet-trade subcontract works. The role focuses on managing structure progress, manpower planning, coordination with main contractors and consultants, and ensuring timely delivery of subcontract packages according to project requirements.

Key Responsibilities

Site Execution & Coordination

Manage daily execution wet-trade works at site

Coordinate closely with main contractor’s project team on work sequence and scheduling

Ensure compliance with approved drawings, method statements, and specifications

Resolve site coordination issues between structure, M&E openings, and architectural interfaces

Programme & Productivity Control

Plan manpower, machinery, and material requirements based on construction schedule

Monitor site productivity and ensure works meet programme milestones

Identify delays and implement corrective actions with site team

Coordinate concrete pours, formwork cycles, and reinforcement installation progress

Subcontractor & Workforce Management

Supervise site supervisors, foremen, and subcontract gangs

Ensure proper deployment of workers to achieve planned output

Monitor subcontractor performance and workmanship quality

Coordinate material delivery and site logistics with suppliers

Quality Control

Ensure works comply with consultant specifications and inspection requirements

Coordinate with QA/QC personnel on inspections and approvals before casting

Monitor workmanship standards for wet trades such as plastering, brickwork, screeding, and related works

Safety & Compliance

Enforce site safety requirements in accordance with DOSH regulations

Work closely with Safety Officer to maintain safe working conditions

Ensure workers comply with PPE and site safety procedures

Progress Reporting & Documentation

Prepare site progress updates for management and main contractor meetings

Track progress against planned structure cycle targets

Assist with verification of site progress for interim claims submission

Maintain proper site documentation and records

Requirements

• Diploma or Degree in Civil Engineering / Construction Management or equivalent
• Minimum 5 years experience in reinforced concrete or wet-trade construction works
• Experience working with main contractors as subcontractor site representative is preferred
• Able to manage site supervisors, workers, and subcontract gangs effectively
• Familiar with inspection procedures
• Able to read construction drawings confidently
• Willing to be based at project site

Perks & Benefits:

• Personal development opportunities
• Bonus (Depend on company performance) 
• Company Trip (Depend on company performance) 

Role Overview

The Strategic Brand & Partnerships Manager will lead LGSI’s brand positioning, strategic outreach, and ecosystem engagement agenda. This role sits at the intersection of business development, marketing, strategic communications, and thought leadership, translating LGSI’s investment thesis into compelling narratives and meaningful partnerships.

You will play a critical role in shaping LGSI’s identity as a purpose-led investment platform while enabling strategic relationships that drive visibility, influence, and catalytic capital.

Key Responsibilities

1. Strategic Branding & Positioning

• Lead the development and execution of LGSI’s brand strategy and visual identity, ensuring alignment with LGSI’s mission, fund strategy, and organisational priorities.
• Ensure consistent messaging across all communication materials, investor decks, reports, the website, and public engagements.
• Build LGSI’s thought leadership presence through articles, media engagements, conferences, and speaking opportunities.
• Maintain brand governance and compliance, ensuring communications adhere to LGSI’s brand guidelines and sustainability disclosure standards.

2. Communications & Content Strategy

• Drive storytelling that connects LGSI’s investment pillars with measurable and authentic impact outcomes.
• Develop compelling multi-format content (social media, investor briefs, articles, ESG reports, campaign assets).
• Coordinate and manage the design, production, and publication of communication and marketing materials.
• Work closely with internal teams to translate technical investment insights into accessible narratives for partners, investors, and the wider ecosystem.

3. Ecosystem Engagement & Business Development

• Map, cultivate, and strengthen strategic relationships with investors, family offices, development finance institutions, corporates, and ecosystem partners.
• Support investor relations efforts, including narrative crafting that connects financial returns with sustainability outcomes.
• Prepare, maintain, and refine investor materials such as fund sheets, presentations, and periodic stakeholder updates.
• Represent LGSI at ecosystem events, dialogues, and partnership engagements to enhance visibility and trust in the LGSI brand.

4. Market Intelligence & Strategic Support

• Track trends in ESG investing, sustainable finance, climate innovation, and circular economy models.
• Translate market insights into strategic recommendations, positioning opportunities, or potential partnership pipelines.
• Support Senior Management with inputs for pitch materials, partnership proposals, and grant submissions.

5. Internal Collaboration & Alignment

• Partner with Investment, Sustainability, and Operations teams to ensure consistent messaging, brand alignment, and integration of impact data.
• Facilitate cross-functional communication and delivery to ensure timely execution of branding, communications, and partnership initiatives.

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Growth and quality of LGSI’s visibility and engagement across sustainability and investment networks.
• Number, depth, and strategic value of partnerships and investor engagements built per quarter.
• Consistency, clarity, and brand alignment of communication materials and public messaging.
• Recognition through media features, speaking engagements, or published content under the LGSI brand.
• Internal alignment and execution effectiveness across teams on branding and partnership initiatives.

Who We’re Looking For (Minimum Requirements)

• 5–8 years of experience in branding, strategic communications, partnerships, or related fields, ideally with exposure to financial services, ESG, sustainability, or corporate affairs.
• Demonstrated ability to lead branding and communication functions within a fast-paced, lean organisation.
• Strong writing, presentation, and stakeholder management capabilities, with an ability to engage diverse audiences.

Preferred Qualities

• Experience in impact investing, sustainable finance, ESG, or startup/innovation ecosystems.
• Strong visual storytelling and design sensibility (e.g., Canva, PowerPoint, Adobe Suite).
• Self-driven, collaborative, and comfortable working with varied stakeholder groups—from investors to NGOs.
• Strategic thinker able to connect brand identity with investment impact and ecosystem influence.

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

主要職責

客戶服務管理

• 領導和管理售後支援團隊，提供優質的客戶服務。
• 處理升級的客戶投訴，並確保及時解決。
• 監測客戶滿意度並實施改善措施。
• 建立長期的客戶關係，以提高客戶忠誠度和留存率。

服務營運

• 監督維修、保養、保固和退貨（RMA）流程。
• 確保服務請求在約定的服務等級協定（SLA）範圍內完成。
• 制定和改善售後服務政策、流程和工作流程。
• 監控服務週轉時間（TAT）和生產效率。

保固和技術支援

• 管理保固索賠
• 與技術支援團隊協調進行產品故障排除和維修。
• 分析反覆出現的技術問題並提出糾正措施建議。

零售店支持

• 為零售據點提供售後服務流程和客戶問題解決方案支援。
• 與門市經理協調，確保服務標準的一致性。
• 監控多家零售網點的服務績效。
• 確保服務櫃檯人員配備充足，設備齊全。

庫存和備件管理

• 管理備件庫存，確保供應充足。
• 與採購部門和供應商協調庫存補貨事宜。
• 在保持服務效率的同時，最大限度地減少過時庫存。

跨職能協作

• 與銷售、零售營運、物流、採購和技術團隊緊密合作。
• 必要時協調產品召回和服務活動。
• 將客戶回饋提供給產品管理和供應商，以提高產品品質。

福利待遇

• 津貼（旅費、交通費等）
• 個人發展機會
• 有薪培訓和發展

財務經理負責以專案為導向的工程業務的端到端財務和會計管理。

這是一個需要親力親為的職位，涵蓋馬來西亞和新加坡實體的財務控制、專案成本會計、現金流量管理、法定合規和管理報告。

該職位為管理層提供商業洞察力、風險可見性和財務紀律方面的支持，尤其是在涉及進口、物流和里程碑結算的長期專案中。

主要職責

1. 財務營運與報告

• 管理全套帳戶（總帳、應收帳款、應付帳款、固定資產、應計項目、準備金）。
• 編制每月管理帳目、差異分析和財務評論。
• 確保按時完成月末和年末結算。
• 支援預算編制、預測和現金流預測。

2. 項目會計與成本控制

• 監控專案預算與實際支出狀況；識別成本超支、時間錯配和利潤風險。
• 追蹤專案相關成本，包括進口、物流、關稅、保險和分包費用。
• 與專案/營運團隊緊密合作，確保成本確認準確無誤，帳單結算一致。
• 儘早向管理階層指出有重大商業風險。

3. 現金流量與資金管理

• 管理現金流計劃、資金需求和付款優先順序。
• 協調客戶發票、進度索賠和收款跟進工作。
• 監督支付控制、審批流程和銀行安排。

4. 法定、稅務及審計

• 與審計師、稅務代理人、公司秘書和銀行家聯絡。
• 確保遵守馬來西亞法定要求（稅金、銷售與服務稅，如適用）。
• 負責新加坡實體報告的外包公司秘書工作，包括消費稅申報和審計協調。
• 始終確保文件記錄完整，並做好審計準備。

5. 控制、過程和系統

• 維護和改進內部控制、財務程序和審批矩陣。
• 在適用情況下，監督或協調外包的簿記/工資服務提供者。
• 確保跨系統（Excel、會計軟體、共用磁碟機）的財務資料完整性和控制。

6. 管理支持

• 向管理層提供清晰的財務見解，而不僅僅是報告。
• 支持管理階層在定價、利潤率、成本控制和風險敞口方面的決策。
• 根據需要進行臨時財務分析和專案任務。

福利待遇

• 佣金和獎金
• 休閒著裝要求
• 公司旅行
• 醫療保險
• 個人休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

Job Position : Site Engineer, Lifting Engineer / Lifting Manager (Chinese Speaking)

Urgent position (6 Vacancies)

Contract Term :August 2026 – August 2027 (1-year contract)

Contract renewal will be reviewed based on actual project conditions upon expiry.

Salary: After-tax salary: 4,000 – 6,000 EUR per month

Job Requirements :

1. Engineer or lifting engineer with fluent verbal and written communication in both Chinese and English.

2. Candidates with Data Center construction experience are preferred, and must have hands-on experience in lifting and installing large-scale equipment.

3. Minimum 3 years of relevant working experience.

4. No minimum education requirement.

5. Capable of on-site management, responsible for lifting operation supervision and overall construction progress control at site.

Working Terms & Benefits

1. Must accept long-term overseas business travel for the full one-year contract period.

2. Working schedule: 6 working days per week with 1 rest day.

3. Annual leave: 15 days per year.

4. Public holidays: Follow Finland’s local public holiday standards.

5. Social security & housing fund: social insurances and housing fund will be contributed in Finland.…

Working Address:-

Finland Lahti Phase1 50MW project

* We are building Data Center

職責

主要任務職責

• 研究產業相關主題
• 使用數位出版平台準備結構清晰的草稿
• 撰寫並分發行銷文案，宣傳我們的公司和產品。
• 為公司網站、部落格、行銷資料和類似平台撰寫、審核、編輯和更新內容。
• 在發表前對已寫好的文章進行編輯與校對。
• 設計和開發行銷材料
• 與外部供應商和供應商聯絡和溝通
• 與餐廳經理和主管溝通，制定每月促銷方案。
• 監控行銷資料的製作
• 新聞稿及媒體稿件草稿
• 與公關和媒體聯絡人保持溝通
• 協助準備和進行產品演示
• 協助策劃、協調和參與行銷活動
• 執行直接行銷活動
• 準備線上行銷活動
• 制定並實施社群媒體平台策略
• 負責管理會員忠誠度和獎勵計劃
• 定期對現有和新興的數位行銷平台進行研究分析，以確定其有效性。
• 監控競爭對手的活動和市場趨勢
• 收集和分析銷售數據，以編制行銷和銷售報告。
• 追蹤、協調和匯總數據，以衡量行銷計劃的成果
• 與銷售和生產部門溝通產品和價格變更事宜。
• 維護宣傳品庫存
• 維護行銷資料檔案
• 確保行銷活動符合州和聯邦法規。
• 管理品牌推廣活動以促進銷售
• 在線上管理我們所有分店餐廳的社交媒體平台和供應商。

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 定期團隊活動
• 醫療保險
• 個人休假

主要職責

• 領導和監督工廠日常運營，以實現生產、品質和交付目標。
• 規劃並優化人力、物料、機械和生產計劃，以實現最高效率。
• 監控生產績效，解決營運問題，並推動持續改善計畫。
• 確保遵守品質標準、工作場所安全要求和公司政策。
• 負責監督機械設備的維護和保養，以最大限度地減少生產停機時間。
• 控制生產成本、損耗和營運費用。
• 領導、指導和培養生產團隊，以提高生產力和績效。
• 準備生產報告和KPI分析，供管理階層審核。
• 與品質、維護、倉儲、採購和管理團隊緊密合作，確保營運順利進行。

要求

• 工程、製造、營運管理或相關領域的文憑/學位。
• 至少4年製造業營運經驗，並承擔主管或管理職務。
• 有塑膠製造、塑膠回收、樹脂加工、注塑成型、擠出成型或相關行業經驗者優先考慮。
• 在提高生產力、品質、成本控制和營運績效方面擁有良好的業績記錄。
• 較強的領導能力、問題解決能力及決策能力。
• 了解精益生產、5S、ISO標準或持續改善實踐者優先考慮。
• 精通微軟Excel和生產報告製作。
• 能夠用國語、英語和馬來語進行有效溝通。
• 願意在雪蘭莪加寶工作。

公積金 (EPF)、社保 (SOCSO)、就業保險計劃 (EIS)、年假、病假、醫療報銷

JOB SCOPE:

• Reply to daily sales orders and enquiries from customers via email and WhatsApp

• Attend to walk-in customers in Showroom

• Communicate sales information to customers via chats and emails broadcast

• Participation in trade shows, events and sales road shows

• Assist sales and marketing team as required

OBJECTIVES:

• Provide professional support for best customer experience and satisfaction

• Improve brand awareness in market place

• Be a team player in Sales and Marketing Team to achieve greater sales revenue

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Company trips and meals
• Personal leave (Annual Leave entitlement)
• Personal development opportunities
• In-house training and development on Aromatherapy
• Free products up to RM500 value per annum
• Additional products purchase at special Staff Rate

JOB SCOPE:

• Reply to daily sales orders and enquiries from customers via email and WhatsApp

• Attend to walk-in customers in Showroom

• Communicate sales information to customers via chats and emails broadcast

• Participation in trade shows, events and sales road shows

• Assist sales and marketing team as required

OBJECTIVES:

• Provide professional support for best customer experience and satisfaction

• Improve brand awareness in market place

• Be a team player in Sales and Marketing Team to achieve greater sales revenue

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Company trips and meals
• Personal leave (Annual Leave entitlement)
• Personal development opportunities
• In-house training and development on Aromatherapy
• Free products up to RM500 value per annum
• Additional products purchase at special Staff Rate