Total 86 job vacancies by IQ-EQ

To act as an integral part of the new business client on-boarding and the ongoing monitoring of processing client due diligence (CDD).

Support the CDD and Onboarding team with the execution of onboarding new business completion and collation of new business packs and undertaking ad-hoc searches and processing of CDD to ensure up to date information is held on clients in core systems.

What you'll do

• You’ll manage end‑to‑end new business onboarding by scheduling NBAC/Discovery meetings within 24 hours, preparing NBAC packs ahead of meetings, maintaining trackers, and drafting accurate meeting notes within 3–5 hours post‑meeting.
• You’ll execute onboarding and BAU CDD processes accurately and on time across core systems (5Series, Imagein, PureFunds, and MaxComply), ensuring tracker logs and records are consistently updated.
• You’ll ensure strong operational controls and data integrity by maintaining high‑quality records in Pure Client/5Series, completing timely time recording, responding promptly to emails, and filing correspondence accurately.
• You’ll conduct and quality‑review screening (GS, WC, RS), identify PEP connections, high‑risk red flags, and provide clear risk justifications while adhering to regulatory requirements and appropriate mitigation measures.
• You’ll support team effectiveness by escalating NBAC/CDD issues to management, collaborating with Client Services, Compliance, and Operations, adapting positively to change, and actively managing your own training and development needs.

What we offer 

• Comprehensive remuneration: Competitive financial packages based upon market rates for your role, proportionate to your qualifications, level of experiences and skills profile 
• Pension Scheme: Generous employer contribution with the ability to increase employee contributions 
• Wellbeing: Additional social benefits such as medical insurance & life assurance, discounted gym memberships and the opportunity to engage with our local community via sports activities, charity programmes & environmental initiatives 
• Flexible working: We recognise the value of working flexibly and enable our employees to enjoy an excellent work-life blend 
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day. 

Join our Lux Fund Corporate Secretarial & CoSec team in a role that offers hands‑on exposure to complex international clients and cross‑border collaboration with our Luxembourg operations. You’ll play a key part in delivering day‑to‑day corporate secretarial and administrative support, ensuring client entities remain compliant and in good standing. This role provides the opportunity to work on sophisticated structures, support process reviews and ad‑hoc assignments, and grow your expertise within a global, high‑performing organization.

What you'll do

• You’ll provide end-to-end corporate secretarial support to Luxembourg Funds under agreed SLAs, including board and shareholder meetings, finalizing and reviewing complex board minutes and packs, and supporting audit processes.
• You’ll act as a key point of contact for complex clients, manage daily operations, assist with client onboarding, and ensure timely, high‑quality delivery of requests from the Lux FCS team.
• You’ll prepare and review regulatory and compliance documentation (RCS, RBO, UBO), conduct transaction monitoring, review Compliance File Reviews (CFRs), and oversee bank account opening documentation.
• You’ll coordinate closely with the Lux FCS and Payments teams on payment processing, ensuring controls, monitoring, and regulatory adherence to minimize operational and compliance risk.
• You’ll manage and support a small team of junior members (up to three), maintain effective stakeholder relationships, develop client-specific expertise, and pursue continuous professional development while strictly following policies, laws, and regulations.

What we offer 

• Comprehensive remuneration: Competitive financial packages based upon market rates for your role, proportionate to your qualifications, level of experiences and skills profile 
• Pension Scheme: Generous employer contribution with the ability to increase employee contributions 
• Wellbeing: Additional social benefits such as medical insurance & life assurance, discounted gym memberships and the opportunity to engage with our local community via sports activities, charity programmes & environmental initiatives 
• Flexible working: We recognise the value of working flexibly and enable our employees to enjoy an excellent work-life blend 
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day. 

THIS ROLE 

A review position responsible for validating fund accounting deliverables and ensuring quality standards. This role performs detailed reviews of financial statements and supports complex accounting processes while serving as a technical resource for preparers. The position focuses on quality assurance and maintaining accounting standards across deliverables. 

WHAT YOU WILL DO 

• Review financial statements, NAV calculations, and client deliverables
• Apply accounting standards and regulatory requirements
• Maintain strong knowledge of client-specific requirements
• Contribute to and support process improvement initiatives
• Provide basic technical guidance to preparers
• Ensure compliance with established procedures

WHAT WE OFFER 

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experience, and skills profile
• Wellbeing: Additional social benefits such as HMO coverage on your Day 1 with 2 dependents covered and group life and accident insurance
• Annual leave: All our employees are entitled to 26 days paid leave (subject to change due to the job level of the position)
• Hybrid working arrangement: We recognize the value of working flexibly and are keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day

THIS ROLE 

An entry-level accounting position responsible for delivering basic fund accounting services under supervision. This role focuses on standardized processes and routine financial operations while developing core accounting competencies. The position handles low-complexity clients and tasks within established frameworks.

WHAT YOU WILL DO 

• Prepare basic financial statements and NAV calculations and other deliverables using prescribed guidelines with guidance
• Support daily fund accounting operations following established procedures
• Maintain accurate and timely processing of accounting transactions
• Follow quality control processes and risk mitigation efforts
• Develop knowledge of client-specific requirements and deliverables

WHAT WE OFFER 

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Wellbeing: Additional social benefits such as HMO coverage on your Day 1 with 2 dependents covered and group life and accident insurance
• Annual leave: All our employees are entitled to 26 days paid leave (subject to change due to the job level of the position)
• Hybrid working arrangement: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day

This role offers an exciting opportunity to support and lead a high‑performing Corporate Secretarial team delivering services to the Luxembourg Fund CS & CoSec function. Working closely with the Manager – Fund Corporate, you will help drive service excellence by overseeing complex client work, monitoring KPIs, and ensuring quality and timeliness across deliverables. You will play a hands‑on leadership role, guiding, coaching, and developing team members while fostering a culture of continuous improvement. Ideal for candidates who enjoy combining technical expertise with people leadership in a global, collaborative environment.

What you'll do

• You’ll oversee corporate secretarial service delivery for Lux Fund clients in line with SLAs, ensuring accuracy, quality, timeliness, and adherence to all applicable procedures, laws, regulations, and risk controls.
• You’ll monitor, review, and support the Indian Cosec teams by addressing quality and timeline issues, managing escalations with cluster counterparts, and ensuring consistent compliance with agreed standards.
• You’ll coach and develop team members through technical and non-technical guidance, structured feedback on deliverables, and endorsement to appropriate learning and development initiatives.
• You’ll act as a key stakeholder partner by maintaining effective communication, managing crucial conversations, building strong relationships, and developing specialist knowledge of designated client requirements, SOWs, and SLAs.
• You’ll support governance and reporting by validating client requirements, assisting with compliance reporting and root-cause analysis, enforcing process standards, maintaining accurate client databases, and tracking and reporting KPIs.

What we offer 

• Comprehensive remuneration: Competitive financial packages based upon market rates for your role, proportionate to your qualifications, level of experiences and skills profile 
• Pension Scheme: Generous employer contribution with the ability to increase employee contributions 
• Wellbeing: Additional social benefits such as medical insurance & life assurance, discounted gym memberships and the opportunity to engage with our local community via sports activities, charity programmes & environmental initiatives 
• Flexible working: We recognise the value of working flexibly and enable our employees to enjoy an excellent work-life blend 
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day. 

Responsibilities (how we will measure success)

• This is a part-time role (three (3) days/week).
• Apply legal skills to take responsibility for managing the legal work and legal risks across the business.
• Work closely with senior management and business teams and support them by providing timely, sound and practical legal advice.  
• Work as a key member of the AMAL business in Australia and New Zealand while collaborating with members of the global legal team at group level and in other business regions (US; UK, Ireland & Crown Dependencies; Continental Europe).
• Work closely with the wider group legal team to collaborate on global initiatives and share best practice
• Report to Senior Legal Counsel, APAC with secondary reporting to Amal Managing Director.

Tasks (what does the role do on a day-to-day basis)

• Review, negotiate and draft commercial contracts, including fund or loan administration agreement, trust services agreement, employment agreement.
• Identify, monitor, research and resolve issues relating to commercial contracts and liaising with internal stakeholders, clients and law firms.
• Monitor and handle potential legal disputes.
• Handle corporate secretarial and governance matters, including preparing Board papers and coordinating Board meetings.
• Handle legal integration of AMAL with IQ EQ, including developing agreement templates, data privacy, legal policies, inter-company outsourcing and vendor engagement.
• Under the direction of the Company Secretary, provide support to the Company Secretary in the discharge of statutory, regulatory and corporate governance obligations, such as provide legal advice on corporate, regulatory and governance matters; assist with the preparation and review of board and committee papers, resolutions and minutes; support compliance with applicable laws, regulations and governance standards; and liaise with external advisers and regulators as required.
• Set up legal team’s structure and processes, such as filings, database.

Key competencies for position and level (see Group Competency model)

• Possess relevant legal skills and experience
• Plans, aligns and being productive
• Being resilient
• Manages conflict
• Communicates effectively
• Builds effective teams
• Ensures accountability
• Optimises work processes
• Manages complexity

Key behaviours we expect to see

• Accuracy
• Approachability
• Team working
• Attention to detail
• Collaboration
• Relationship building
• Proactivity

Job Summary
•    To provide and ensure the timely and high-quality service and deliverables to the private equity and                  private debt funds clients allocated to you and your team. 
•    Main person who is accountable, has ownership of deliverables.
•    Concentrates in engaging and developing teams and individuals. Expected to perform review of core             processes, complex ad hoc work and all other client requirements. Provides consistent feedback on               accuracy and timeliness of outputs made by their team
•    Responsible in review and/or preparation and completion of NAV and Financials of the private equity               funds and debt funds that include recording journal entries, monthly/quarterly/annual                                       financials, processing payments, investor notices and various client reporting.
•    Responsible in assisting in the review and/or preparation and completion of capital call and distribution           workings along with notices and release to respective investors.
•    To facilitate and assist with conversion of Private Equity Funds from other accounting applications to                Investran.
•    To facilitate and assist with onboarding new Private Equity Funds in the accounting                                            platform (Investran/Paxus).
•    This entails assisting in the review and/or preparation of all/and complex reporting requirements, such as        but not limited to financial statements, working papers/ management accounts, partner statements and          ad-hoc client deliverables.
•    Spends most of the time in driving results based on the KPIs (ex. Quality and Timeliness, Error Report,            Increased Productivity and Lowers Overtime, among others) and optimizing the work performance of the        team.
•    To facilitate and assist various accounting and administration processes of complex clients and conduct          all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures.
•    As a supervisor, the Assistant Manager leads, organizes, coordinates, develops, monitors the                         performance, delegates tasks and responsibilities to team members.

Core Responsibilities 
•    Responsible for review of NAV reporting, Financial Statements with Disclosures, and other ad-hoc                   service requests for complex private equity and private debt funds and/or corporate clients. 
•    Responsible for the preparation of complex reporting requirements, when necessary.
•    Manages and ensures the timely and accurate deliverables of the team.
•    Acquire knowledge to become specialists of their designated clients' requirements and deliverables.
•    Ensures and champions compliance by following procedures and checklists following SSAE and other           similar statutory requirements of the clients they handle.
•    Provides guidance and coaching to the team in both technical and non-technical aspects of their role. 
•    Seeks knowledge and expertise for their own professional development.
•    Initiates the development of the technical competencies of their teams by providing feedback on their             deliverables and endorsing them to the appropriate learning & development activities.
•    Directly liaises with the cluster counterparts of upcoming deliverables and the progress thereof, queries          and other dependencies to carry out the work.
•    To be able to effectively communicate and relate with the various stakeholders of the team. 
•    Submits cluster client requirements after thoroughly being reviewed.
•    To act as an alternate for Managers based on business needs which may include cluster client                       responsibilities, administrative tasks, and team management.
Tasks & Duties
Cluster Client Delivery
•    Acquires and shares specialized knowledge and understanding of the clients’ agreements, Scope of               Work (SOW), SLA’s and other necessary information needed to review and/or prepare deliverables.
•    Confirms that the complete information, data and supporting documents are received for the                            review/preparation of the needed requirements, then escalates and requests from the cluster                          counterparts any missing information.
•    Ensures the delivery of consistent and quality information within the agreed timeframes of the team.
•    Coordinates with the cluster the deadlines (and any changes) of deliverables then plans and assigns the         workload within the team.  Facilitate the request for support from peers, as needed.
•    Prepare (if needed), completely review, and ensure the quality of the assigned clients’ deliverables within       the agreed timelines.
•    To be knowledgeable with the components of the reports generated by the appropriate platform/s, when          necessary.
•    Reviews the reports generated by the team.
•    To be able to review outputs and all other deliverables prepared.
•    Monitors all review comments for all clients have been addressed.
•    Monitors that their team takes full ownership and replies to cluster/Client/Investor’s queries within 24               hours.  
•    Addresses any job-related issues and concerns in a timely manner and escalates to the appropriate               authorities, as needed. 
•    Communicates review comments to the team and then follows up to address pending comments for               preparers.
•    Monitors and oversees the interpretation of the requirements of the client and in some instances, does            the research and validates in the absence of an Accountant.
•    Drafts error reports/compliance cases by collecting information on the root cause then proposes the                corrective actions and preventive measures in a timely manner.
•    Gathers and organizes the information needed for the quarterly debrief meeting with the cluster to review       the team's performance. This includes consolidating review comments and action points to watch out for         the following quarter.
•    Decides the proper treatment for transactions when differences in points of view arise, and escalate                recommendations to appropriate authorities, as needed.
•    Decides on escalated recommendations and if necessary, escalate to SMEs/Manager or technical team.
•    Standardizes and optimizes the efficiency of the process of their funds.
Workflow Management
•    Ensures timesheets are completed daily and accurately filed for all hours worked.
•    Reviews and approves timesheets of their team and ensures they are completed daily and accurately             filed for all hours worked in a timely manner (of their SA's).
•    Reviews and pre-approves filed overtime of their team (SA's).
•    Sets up, monitors and updates all deliverables via the workflow planner in a timely manner.  
•    Oversees the accuracy and completeness of the workflow planner for the team.

Systems
•    Understands and uses best practice on accounting platform/s. 
•    Understands and becomes knowledgeable on how to generate reports using reporting platform/s.

Risks
•    Champions compliance by ensuring relevant procedures, checklists and SSAE requirements are adhered       to and completed to mitigate errors. 
•    Report any breaches, complaints, or errors to appropriate authorities in a timely manner.
•    Acquires knowledge of risk factors and potential breach.
•    Monitors and oversees drafts reports and compliance cases with root cause information.  In the absence       of a Senior Accountant, will draft the error reports/compliance cases, corrective actions and preventive           measures based on collected root cause information in a timely manner.

Other
•    May undertake any additional tasks and/or responsibilities as part of their professional development               which may or may not be related to their specific function. 
•    Escalate any other work-related issues and concerns to the appropriate authorities in a timely manner.
•    Participate in interviews, as needed.

Key behaviours we expect to see
In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:
•    Drives Results - Consistently achieving results, even under tough circumstances.
•    Optimises Work Processes - Knowing the most effective and efficient processes to get things done, with         a focus on continuous improvement.
•    Directs Work - Providing direction, delegating, and removing obstacles to get work done.
•    Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to         achieve common goals.
•    Resourcefulness - Securing and deploying resources effectively and efficiently.
•    Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
•    Courage - Stepping up to address difficult issues, saying what needs to be said.
•    Develops Talent - Developing people to meet both their career goals and the organisation's goals.
•    Persuades - Using compelling arguments to gain the support and commitment of others.
•    Business Insight - Applying knowledge of business and the marketplace to advance the organisation's           goals.
•    Builds Networks - Effectively building formal and informal relationship networks inside and outside the             organisation.
•    Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders.
•    Decision Quality - Making good and timely decisions that keep the organisation moving forward.

THIS ROLE 

An entry-level accounting position responsible for delivering basic fund accounting services under supervision. This role focuses on standardized processes and routine financial operations while developing core accounting competencies. The position handles low-complexity clients and tasks within established frameworks. 

WHAT YOU WILL DO 

• Prepare financial statements, NAV reports, and other deliverables using prescribed guidelines
• Ensure accuracy and timeliness of work within established standards and following detailed checklists
• Apply relevant accounting standards and requirements as directed
• Follow quality control processes and risk management protocols
• Build knowledge of clients specific requirements and industry practices
• Process and maintain accurate fund books and records
• Perform daily bookkeeping and prepare periodic financial reports
• Process routine capital calls, distributions, and investor notices
• Identify and report potential operational risks to manager
• Conduct self-reviews to maintain quality standards
• Assist in documenting standard operating procedures and to follow the agreed upon standard operating procedures
• Track work progress through timesheet completion
• Participate in required training programs and in process improvement initiatives
• Perform other related duties as assigned for role and business needs

WHAT WE OFFER 

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile 
• Wellbeing: Additional social benefits such as HMO coverage on your Day 1 with 2 dependents covered and group life and accident insurance 
• Annual leave: All our employees are entitled to 26 days paid leave (subject to change due to the job level of the position) 
• Hybrid working arrangement: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements 
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day

THIS ROLE 

An entry-level accounting position responsible for delivering basic fund accounting services under supervision. This role focuses on standardized processes and routine financial operations while developing core accounting competencies. The position handles low-complexity clients and tasks within established frameworks. 

WHAT YOU WILL DO 

• Prepare basic financial statements and NAV calculations and other deliverables using prescribed guidelines with guidance 
• Support daily fund accounting operations following established procedures 
• Maintain accurate and timely processing of accounting transactions 
• Follow quality control processes and risk mitigation efforts 
• Develop knowledge of client-specific requirements and deliverables 

WHAT WE OFFER 

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile 
• Wellbeing: Additional social benefits such as HMO coverage on your Day 1 with 2 dependents covered and group life and accident insurance 
• Annual leave: All our employees are entitled to 26 days paid leave (subject to change due to the job level of the position) 
• Hybrid working arrangement: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements 
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day

Job Description

To provide and ensure the timely and high-quality service and deliverables to the cluster clients for funds and/or corporate clients allocated to you on a regular basis.

• Concentrates on creating collaborative relationships and delivering consistent results by planning and prioritizing to meet work commitments. Expected to perform review of core processes, complex ad hoc work and all other client requirements. Provides consistent feedback on accuracy and timeliness of outputs made by the Accountants and Jr. Accountants.
• Responsible in assisting in the review and/or preparation and completion of NAV and Financials of the private equity funds that include recording journal entries, preparing monthly/quarterly/annual financials, processing payments, preparing investor notices and various client reporting.
• Responsible in assisting in the review and/or preparation and completion of capital call and distribution workings along with notices and release to respective investors.
• To facilitate and assist with conversion of Private Equity Funds from other accounting applications to Investran.
• To facilitate and assist with onboarding new Private Equity Funds in the accounting platform (Investran, Paxus).
• This entails assisting in the review and/or preparation of all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. 
• To facilitate and assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures.

Core Responsibilities

• Responsible for the review of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for funds and/or corporate clients.
• Responsible for the preparation of complex reporting requirements, when necessary.
• Manages and ensures the timely and accurate deliverables of Accountants and Junior Accountants.
• Acquire knowledge and to become SME's of designated clients' requirements and deliverables.
• Ensures and champions compliance by following procedures and checklists following SSAE and other similar statutory requirements.
• Proactively seeks adequate training, feedback and support in both technical and non-technical aspects of the role.
• Assist in the development of the technical competencies of Accountants and Junior Accountants through providing feedback on their deliverables.
• To be able to effectively communicate and relate with the various stakeholders of the team.
• Submits cluster client requirements after thoroughly being reviewed.

Tasks & Duties

Cluster Client Delivery

• Acquires and shares knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to review and/or prepare deliverables.
• To confirm the complete information, data and supporting documents are received for the review/preparation of the needed requirements.
• To escalate and to request from the cluster counterparts any missing information.
• Delivers consistent and quality information within the agreed timeframes.
• Coordinates with the cluster the deadlines (and any changes) of deliverables then plans and assigns the workload to the team. 
• Prepare, completely review, and ensure the quality of the assigned clients’ deliverables within the agreed timelines.
• To be knowledgeable with the components of the reports generated by the appropriate platform/s, when necessary.
• Reviews the reports generated by Accountants and Junior Accountants.
• To be able to review outputs and all other deliverables prepared.
• Ensures review comments have been addressed.  To address review comments of complex clients
• Ensures that the team takes full ownership, prepares and replies to cluster/Client/Investor’s queries within 24 hours.
• Escalates any job-related issues and concerns to the appropriate authorities in a timely manner
• Provides support to the rest of the team and other teams, as needed.
• To act as an alternate for Assistant Managers based on business needs
• Communicates review comments to the team and then follows up to address pending comments for preparers
• Assists the Assistant Manager in gathering and organizing the information needed for the quarterly debrief meeting with the cluster to review the team's performance.  This includes consolidating review comments and action points to watch out for the following quarter.
• Decides on proper treatment for transactions when differences in points of view arise, then escalates recommendations to appropriate authorities, as needed.

Workflow Management

• Ensures timesheets are completed daily and accurately filed for all hours worked.
• Reviews and approves the timesheets of their team (Junior Accountants and Accountants) and ensures they are completed daily and accurately filed for all hours worked in a timely manner. 
• Reviews and pre-approves filed overtime of their team (Junior Accountants and Accountants).
• Assigns, sets up, monitors, updates all deliverables via the workflow planner in a timely manner for the team.

Systems

• Understands and uses best practice on accounting platform/s.
• Understands and becomes knowledgeable on how to generate reports using reporting platform/s.

Risks

• Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. 
• Reports any breaches, complaints or errors to appropriate authorities in a timely manner.
• Prepares the error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error. 
• Responsible for ensuring action items are addressed in a timely manner.
• Drafts error reports/compliance cases by collecting information on the root cause then proposes the corrective actions and preventive measures in a timely manner.

Other

• May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function.
• Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner.

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Interpersonal Savvy - Relating openly and comfortably with diverse groups of people.
• Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Manages Conflict - Handling conflict situations effectively, with a minimum of noise.
• Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
• Organizational Savvy - Manoeuvring comfortably through complex policy, process and people-related organisational dynamics.
• Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.

JOB DESCRIPTION: Manager

Department: Client Services

Job Summary

• Concentrates in driving business growth and the development of talent.  Spends time in reviewing and assessing overall team performance.
• Balances stakeholders by establishing good working relationship with the cluster counterparts and other support groups (e.g. HR, GPT, IT, BAT, etc.)
• Concentrates in engaging and developing teams and individuals.  Expected to perform review of core processes, complex ad hoc work, and all other client requirements, as needed.  Provides consistent feedback on accuracy and timeliness of outputs made by their AM teams.
• Responsible for reviewing and completion of NAV and Financials of the private equity funds that include recording journal entries, monthly/quarterly/annual financials, processing payments, investor notices and various client reporting.
• Responsible for the review and completion of capital call and distribution workings along with notices and release to respective investors.
• To facilitate conversion of Private Equity Funds from other accounting applications to Investran/Paxus.
• To facilitate onboarding new Private Equity Funds in the accounting platform (Investran/Paxus).
• Monitors overall teams' results and performance based on the KPIs (ex. Quality and Timeliness, Error Report, Increased Productivity and Lowers Overtime, among others). 
• Initiates and facilitates meetings to address overall teams' performance and develop/coach non-performing individuals.
• To facilitate various accounting and administration processes of complex clients and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures, as needed.  (when AM is unable to, depending on capacity).
• As a supervisor, the Manager leads, organizes, coordinates, develops, monitors the performance, delegates tasks and responsibilities to their direct reports and their team members (skip level), as needed.
• Ensures balanced work allocation across their teams and reallocates resources accordingly.

Core Responsibilities

• Responsible for review of Financial Statements with Disclosures and other ad-hoc service requests for complex funds and/or corporate clients. 
• Responsible for the preparation of complex reporting requirements, when necessary.
• Monitors the timely and accurate deliverables of their teams, and intervene, as necessary.
• Acquire knowledge to become specialists of their designated clients' requirements and deliverables.
• Monitors their teams' compliance as they follow procedures and checklists following SSAE and other similar statutory requirements of the clients their teams handle.
• Provides guidance and coaching to the team in both technical and more on the non-technical aspects of their role. 
• Seeks knowledge and expertise for their own professional development.
• Initiates the development of the technical competencies of their teams by providing feedback on their deliverables and endorsing them to the appropriate learning & development activities
• Monitors the development and assigned trainings of their teams.
• Monitors and provides support to cluster counterparts escalations and involves the relevant stakeholders.
• Monitors the agreed timelines of deliverables with the cluster counterparts and provides support for escalations to ensure that their teams carry out the work, as agreed.
• To be able to effectively communicate and relate with various stakeholders of the team.  Maintains and enhances relationships through crucial conversations.
• Monitors that all client cluster requirements are thoroughly being reviewed and follows standards.
• To act as an alternate for the Head of Delivery based on business needs which may include cluster client responsibilities, administrative tasks, and team management.

Tasks & Duties

Cluster Client Delivery

• Acquires functional knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to review and/or prepare deliverables.
• Monitors if the team has the needed information, data and supporting documents are received for the review/preparation of the needed requirements.  Addresses and escalates issues, as needed.
• Monitors the consistency and quality of the deliverables within the agreed timeframes of the teams. 
• Provides support (for timelines) and address issues (for quality), as needed.
• Provide support for the rest of the team and other teams by allotting additional capacity, as needed.  At the same time, initiates the request for support needed from other teams.
• Monitors and communicates the review comments of the team and then follows up to address pending comments for preparers, as needed.
• To act as first line of escalations for the preparers of any requests not properly actioned by the CS Support team. (e.g. BAT, GPT)
• Monitors and oversees the interpretation of the requirements of the client and in some instances, does the research and validates in the absence of an Assistant Manager.
• Reviews and acts as the team approver of submitted reports and compliance cases with root cause information, corrective action, and preventive measures in a timely manner.  Responsible in discussing the details and actions done with the HODs and CDDs.
• Oversees the quarterly debrief meeting with the cluster to review the team's performance.  Then addresses concerns and drives resolutions based on its criticality and complexity. 
• Decides the proper treatment for transactions when differences in points of view arise, and escalate recommendations to appropriate authorities, as needed.
• Decides on escalated recommendations and if necessary, escalate to SMEs or technical team.
• Monitors and works with the Assistant Manager to enforce process standards across the teams.
• Acts as first level of escalation of issues/concerns from the funds assigned to their clusters.
• Supports Project Managers by functioning as SMEs, coordinating with stakeholders, and allocating resources.

Workflow Management

• Ensures timesheets are completed daily and accurately filed for all hours worked.
• Reviews and approves timesheets of their team and ensures they are completed daily and accurately filed for all hours worked in a timely manner (of their AM's and SA's).
• Reviews and pre-approves filed overtime of their team (AM's and SA's).
• Setups, monitors and updates all deliverables via the workflow planner in a timely manner, as needed.
• Monitors and ensures the completeness and accuracy of all deliverables via the workflow planner in a timely manner. 
• Analyses and proactively manages team capacity deliverables by allocating needed resources/support.

Systems

• Understands and uses best practice on accounting platform/s.
• Understands and becomes knowledgeable on how to generate reports using reporting platform/s.

Risks

• Monitors relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors.
• Monitors reported breaches, complaints or errors to appropriate authorities are acted upon in a timely manner.
• Acquires knowledge of risk factors and potential breach.
• Reviews and acts as the team approver of submitted reports and compliance cases with root cause information, corrective action, and preventive measures in a timely manner.  Responsible in discussing the details and actions done with the HODs and CDDs.

Other

• May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function.
• Escalate any other work-related issues/concerns to the appropriate authorities and acted on in a timely manner.
• Participate in interviews, as needed.

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Resourcefulness - Securing and deploying resources effectively and efficiently.
• Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders.
• Courage - Stepping up to address difficult issues, saying what needs to be said.
• Develops Talent - Developing people to meet both their career goals and the organisation's goals.
• Builds Networks - Effectively building formal and informal relationship networks inside and outside the organisation.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Optimises Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Persuades - Using compelling arguments to gain the support and commitment of others.
• Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Business Insight - Applying knowledge of business and the marketplace to advance the organisation's goals.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Decision Quality - Making good and timely decisions that keep the organisation moving forward.

Directs Work - Providing direction, delegating, and removing obstacles to get work done

Office:             Hyderabad, India

Reports to:      Manager - Client implementation
 

Responsibilities:

Reporting to the Client Implementation - Manager, this role will focus on new client onboarding and incremental business, into the Client Service Shared Operations, ensuring it is proactively managed and planned in close coordination with the Country clusters. You will ensure the successful implementation of new Client work ensuring that it delivers on client quality expectations, contractual commitments, and the scalability of the Shared Service Team.

• Jointly work with the Cluster ‘on boarding’ Teams to define, plan, and execute high priority client initiatives into the Back Office shared service environment in line with the Business objectives.
• Lead and execute data migration projects for new and existing clients transitioning to Yardi
• Extract, transform, and load fund accounting data from legacy systems to Yardi
• Setup and configure fund structures, investor records, fee calculations, and reporting templates in Yardi
• To conduct one to one comparison of all transactions and reports between erstwhile Client applications vs Yardi and highlight any significant changes to be implemented in Yardi to accommodate client requirement to Project team.
• To complete data migration for all information as per agreed timelines into Yardi from Client books.
• Experience with Real Estate funds and investor transactions.
• To understand clients reporting requirements and perform necessary testing to make sure it meets client’s requirements.
• Provide regular reporting on potential new clients from Country Clusters, and impact on Shared services.
• To take complete ownership from date of migration and ensure smooth go-live of clients into Yardi accounting system.
• Contribute to the continuous improvement of the global standard operating model for ‘onboarding’ new business and related functional groups/business partners.
• Assist with the development of on-boarding and transition plans for new client onboarding and develop best practice models for service delivery.
• Act as the liaison between Front office and Shared Service Client teams to on-board clients to systems
• As required participate in discovery sessions to fully understand new client requirements, identify pain points for shared services & define the implementation approach for clients.
• Present and articulate shared services scope of work, features and standardized solutions, clear processes, and SLAs
• Coordinate with Head of New Business Onboarding to ensure incremental new business resources and skill required are forecasted accurately and recruited on time.
• Coordinate with local Training teams to ensure that the relevant Client information is clear and any Client nuances are documented for scalability
• Track and record each stage of the process for Shared service re incremental business effectively and efficiently, providing regular reporting on status and highlighting any issues.
• Ensure that legal checks and requirements for potential clients are conducted satisfactorily.
• Perform due diligence analysis for scoping of on-boarding activities.
• Comply with the Compliance and risk policies and protocols to ensure they are adhered to by the entire department and deficiencies repaired and escalated.
• Coordinate with all relevant teams to ensure internal workflows will meet client needs and regulatory controls.
• Communication of progress and expectations to key internal/external stakeholders
• Continue to optimise the Client onboarding process for the benefit of the Client and shared Service effectiveness.
• Ensure that all projects are delivered on time, within the scope and agreed budget.
• To document the policies and procedures for funds involved in migration and capture client specific scenarios in the documentation.
• To provide structured training and proper hands off on client deliverables to BAU team.

Key competencies for position and level (see Group Competency model)

• Creates Collaborative Relationships establishes and maintains a wide variety of relationships with a wide variety of internal and external stakeholders, communicates well, manages conflict, Customer focused.
• Delivers Consistent Results action orientated, plans, and aligns.
• Ensures Accountability – Holding self and other accountable for meeting commitments.

Key behaviours we expect to see.

• In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:
• End to End Real Estate Fund accounting experience, predominantly in the fund administration.
• Overall, 5 + years of experience in Capital markets, onboarding, data migration and fund accounting
• Knowledge of local statutory reporting requirements across North American, Europe and APAC a plus
• Knowledge and experience in accounting systems (Yardi, etc.), and investor level transactions, Demonstrated KYC/AML experience.
• Strong communication skills
• Strong organizational and prioritization skills
• Ability to multitask and deliver to a tight deadline.
• Enjoy working in a fast-paced and demanding environment.
• Strong interpersonal skills and ability to work with people at all levels across all functions.
• Team player

THIS ROLE:

In this role you will primarily be the technical expert responsible for ensuring excellence in complex fund accounting services through expertise and final review authority. You will serves as the ultimate subject matter expert for the team on complex accounting matters, leading technical decisions and process innovations while providing authoritative guidance on sophisticated client portfolios and advanced accounting modules. 

WHAT WILL YOU DO:

• You will review fund accounting reports and other deliverables using prescribed guidelines and guidance
• You will maintain accurate and timely processing of fund accounting transactions and support for the review of fund accounting operations following established procedures  
• You will liaise with internal stakeholders,  addressing queries and issues and ensure compliance with relevant standards, statutory requirements and internal policies         
• You will establish and maintain technical best practices and maintain strong knowledge of client-specific requirements         
• You will drive technical excellence and innovation in the processes an lead the development of technical standards and methodologies within the team 
• You will be responsible for reviewing and maintaining the data accuracy shown in the client reports and/or dashboard 
• You will be responsible for reviewing and maintaining the data accuracy shown in the client reports and/or dashboard 
• You will conduct regular performance reviews and liaise with the manager for the career development discussions of the direct reports 

ADDITIONAL TASKS:

• You will do the final review and sign-off fund accounting activities and calculations and document exceptions and prepare error reports together with review findings, proposing corrective actions and preventive measures· 
• You will coordinate with team under AOS or clients on deadlines and deliverables, planning and assigning workload within the team·         
• You will represent the team in cluster/client meetings and internal discussions and address complex client issues and transactions, making decisions on proper treatments and escalating when necessary·         
• You will review  and approve standard operating procedures before deploying to team members for usage 
• You will monitor and ensure the resolution of all review comments and queries within agreed timeframes 
• You will assists in client onboarding activities and any change request related to the above tasks        
• You will monitors client deliverables as stipulated in the SLAs, as pre-agreed with each client 
• You will stay updated on new methodologies, standards, and regulations, ensuring their application within the team      
• You will review and approve staff scheduling and time management and track work progress through timesheet completion            
• You will participate in required training programs and do cross-functional collaboration within the international organization and with other departments on service delivery 
• You will lead the team in supporting the product development team in any new or updates to fund accounting calculations or dashboards within Cosmos  ensuring relevant documentation (research papers, formulas etc) is in place  
• You will minimize risk to IQ-EQ by ensuring all procedures, checklists and audit requirements are followed and complied by all team members 
• You will provide timely and constructive feedback to your direct report and perform other related duties as assigned for role and business needs

WHAT WE OFFER 

• Competitive compensation and benefits – including allowances, government-mandated benefits, 13th month pay, and performance-based bonuses
• Health and wellness support – HMO coverage from Day 1 (with 2 free dependents), life and accident insurance, mental health support, and medical allowances
• Leave benefits – generous paid time off, special leave types, and observance of all Philippine holidays
• Hybrid work setup and tools – company-issued laptop, work-from-home kit, and flexibility after initial onboarding
• Learning and growth opportunities – access to training, annual salary reviews, internal mobility, and performance rewards

JOB RESPONSIBILITIES

Financial Accounting & Reporting

• Day to day accounting for various companies (of more complex holding structures):
  • Bank statements
  • Incoming invoices
  • Outgoing invoices
  • Accruals and provisions
  • Transactions
• Maintain interest calculation schedules
• Maintain amortization / depreciation schedules
• Month-end reconciliations
• Review of accruals and provisions
• Intercompany reconciliations and advise administration department on intercompany settlements
• Preparation of financial statements
• Preparation of NAV and management accounts
• SPV, Prop Co and hold Co. accounting

 Administration & General

• Assistance providing financial data for preparation of local tax returns (corporate income tax, GST)
• Preparation of cash flows, management reports, quarterly NAV and FMV reports and other financial information
• Assistance with information packages for lending banks
• Liquidity reporting and analysis

Year-end Reporting Process – Audit Process

• Preparation of internal and external financial reporting
• Preparation of annual accounts
• Assist with consolidation process
• Liaise with administrators, external auditors and coordination of audit process
• Preparation of ad hoc reports / reconciliations

JOB DESCRIPTION: Manager

Department: Client Services

Job Summary

• Concentrates in driving business growth and the development of talent.  Spends time in reviewing and assessing overall team performance.
• Balances stakeholders by establishing good working relationship with the cluster counterparts and other support groups (e.g. HR, GPT, IT, BAT, etc.)
• Concentrates in engaging and developing teams and individuals.  Expected to perform review of core processes, complex ad hoc work, and all other client requirements, as needed.  Provides consistent feedback on accuracy and timeliness of outputs made by their AM teams.
• Responsible for reviewing and completion of NAV and Financials of the private equity funds that include recording journal entries, monthly/quarterly/annual financials, processing payments, investor notices and various client reporting.
• Responsible for the review and completion of capital call and distribution workings along with notices and release to respective investors.
• To facilitate conversion of Private Equity Funds from other accounting applications to Investran/Paxus.
• To facilitate onboarding new Private Equity Funds in the accounting platform (Investran/Paxus).
• Monitors overall teams' results and performance based on the KPIs (ex. Quality and Timeliness, Error Report, Increased Productivity and Lowers Overtime, among others). 
• Initiates and facilitates meetings to address overall teams' performance and develop/coach non-performing individuals.
• To facilitate various accounting and administration processes of complex clients and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures, as needed.  (when AM is unable to, depending on capacity).
• As a supervisor, the Manager leads, organizes, coordinates, develops, monitors the performance, delegates tasks and responsibilities to their direct reports and their team members (skip level), as needed.
• Ensures balanced work allocation across their teams and reallocates resources accordingly.

Core Responsibilities

• Responsible for review of Financial Statements with Disclosures and other ad-hoc service requests for complex funds and/or corporate clients. 
• Responsible for the preparation of complex reporting requirements, when necessary.
• Monitors the timely and accurate deliverables of their teams, and intervene, as necessary.
• Acquire knowledge to become specialists of their designated clients' requirements and deliverables.
• Monitors their teams' compliance as they follow procedures and checklists following SSAE and other similar statutory requirements of the clients their teams handle.
• Provides guidance and coaching to the team in both technical and more on the non-technical aspects of their role. 
• Seeks knowledge and expertise for their own professional development.
• Initiates the development of the technical competencies of their teams by providing feedback on their deliverables and endorsing them to the appropriate learning & development activities
• Monitors the development and assigned trainings of their teams.
• Monitors and provides support to cluster counterparts escalations and involves the relevant stakeholders.
• Monitors the agreed timelines of deliverables with the cluster counterparts and provides support for escalations to ensure that their teams carry out the work, as agreed.
• To be able to effectively communicate and relate with various stakeholders of the team.  Maintains and enhances relationships through crucial conversations.
• Monitors that all client cluster requirements are thoroughly being reviewed and follows standards.
• To act as an alternate for the Head of Delivery based on business needs which may include cluster client responsibilities, administrative tasks, and team management.

Tasks & Duties

Cluster Client Delivery

• Acquires functional knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to review and/or prepare deliverables.
• Monitors if the team has the needed information, data and supporting documents are received for the review/preparation of the needed requirements.  Addresses and escalates issues, as needed.
• Monitors the consistency and quality of the deliverables within the agreed timeframes of the teams. 
• Provides support (for timelines) and address issues (for quality), as needed.
• Provide support for the rest of the team and other teams by allotting additional capacity, as needed.  At the same time, initiates the request for support needed from other teams.
• Monitors and communicates the review comments of the team and then follows up to address pending comments for preparers, as needed.
• To act as first line of escalations for the preparers of any requests not properly actioned by the CS Support team. (e.g. BAT, GPT)
• Monitors and oversees the interpretation of the requirements of the client and in some instances, does the research and validates in the absence of an Assistant Manager.
• Reviews and acts as the team approver of submitted reports and compliance cases with root cause information, corrective action, and preventive measures in a timely manner.  Responsible in discussing the details and actions done with the HODs and CDDs.
• Oversees the quarterly debrief meeting with the cluster to review the team's performance.  Then addresses concerns and drives resolutions based on its criticality and complexity. 
• Decides the proper treatment for transactions when differences in points of view arise, and escalate recommendations to appropriate authorities, as needed.
• Decides on escalated recommendations and if necessary, escalate to SMEs or technical team.
• Monitors and works with the Assistant Manager to enforce process standards across the teams.
• Acts as first level of escalation of issues/concerns from the funds assigned to their clusters.
• Supports Project Managers by functioning as SMEs, coordinating with stakeholders, and allocating resources.

Workflow Management

• Ensures timesheets are completed daily and accurately filed for all hours worked.
• Reviews and approves timesheets of their team and ensures they are completed daily and accurately filed for all hours worked in a timely manner (of their AM's and SA's).
• Reviews and pre-approves filed overtime of their team (AM's and SA's).
• Setups, monitors and updates all deliverables via the workflow planner in a timely manner, as needed.
• Monitors and ensures the completeness and accuracy of all deliverables via the workflow planner in a timely manner. 
• Analyses and proactively manages team capacity deliverables by allocating needed resources/support.

Systems

• Understands and uses best practice on accounting platform/s.
• Understands and becomes knowledgeable on how to generate reports using reporting platform/s.

Risks

• Monitors relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors.
• Monitors reported breaches, complaints or errors to appropriate authorities are acted upon in a timely manner.
• Acquires knowledge of risk factors and potential breach.
• Reviews and acts as the team approver of submitted reports and compliance cases with root cause information, corrective action, and preventive measures in a timely manner.  Responsible in discussing the details and actions done with the HODs and CDDs.

Other

• May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function.
• Escalate any other work-related issues/concerns to the appropriate authorities and acted on in a timely manner.
• Participate in interviews, as needed.

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Resourcefulness - Securing and deploying resources effectively and efficiently.
• Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders.
• Courage - Stepping up to address difficult issues, saying what needs to be said.
• Develops Talent - Developing people to meet both their career goals and the organisation's goals.
• Builds Networks - Effectively building formal and informal relationship networks inside and outside the organisation.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Optimises Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Persuades - Using compelling arguments to gain the support and commitment of others.
• Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Business Insight - Applying knowledge of business and the marketplace to advance the organisation's goals.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Decision Quality - Making good and timely decisions that keep the organisation moving forward.

Directs Work - Providing direction, delegating, and removing obstacles to get work done