Total 1,593 Manager technology development job vacancies

We are seeking a highly experienced Strategic Manager to lead regional expansion and business development for our preschool education group operating in Singapore, China, and Malaysia.

Key Responsibilities:

- Oversee and coordinate preschool operations across Singapore and China, ensuring consistency in educational quality, regulatory compliance (ECDA, local China education authorities), and operational efficiency

- Drive strategic business development, including identifying and securing corporate partnerships, referral programmes, and new centre opportunities in Singapore and Greater China

- Lead cross-border initiatives, frequent travel to China and Malaysia for site visits, partnership negotiations, and operational alignment

- Develop and implement marketing & enrolment strategies tailored to regional markets

- Advise senior management on regional expansion, risk management, and long-term growth plans

- Represent the Group in high-level external engagements with government bodies, corporate clients, and education partners

Requirements:

- Proven senior management experience in education, early childhood, or related sectors

- Strong regional exposure in China and/or Southeast Asia

- Excellent strategic thinking, negotiation, and cross-cultural communication skills

- Ability to travel frequently to China and Malaysia

- Master’s degree or equivalent from a reputable university preferred

Location: Singapore, China, Malaysia (with regional travel)

This role is critical for our regional growth strategy and requires a candidate with deep China/Singapore education sector knowledge and networks.

His/her mission is to demonstrate to potential clients how company’s standardized technology solutions fit into their business and technological environment and how they can positively impact them. A technical engineering and entrepreneurial mind-set as well as a very strong motivation to seize a challenging opportunity and succeed are necessary to support sales development and be successful in this exciting role.

• Seek out new opportunities and turn them into business, build a strong sales pipeline and achieve the company sales target and forecast
• Develop and execute sales pipeline on all company's IT products portfolio
• Organize sales and marketing campaigns and events
• Present fitting products and services to clients and prepare commercial offers
• Maintain and develop high-level prospect and customer relationships in order to retain existing business and develop new opportunities
• Intelligence gathering on customers and competitors

Skills

• Diploma/Degree holders in Computer Sciences or equivalent
• Minimum 3 years’ experience in direct or indirect sales with proven results in System Integrator (SI) and/or Managed Services business
• A proven successful sales experience with complex IT solutions (datacentre IT technologies and / or Enterprise IT technologies)
• Established existing corporate network with SMB and mid-market enterprises in Singapore will be highly advantageous
• Ability to quickly integrate company procedures, opportunities and constraints both internally and externally
• Excellent communication skills in both technical and non-technical ways with colleagues and clients
• Client orientated and very good inter-personal skills
• Ability to multi-task and to work in a dynamic, fast-changing entrepreneurial environment

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

about the company
Our client in the health and wellness industry, is currently optimizing their extensive product range to remain the top choice for modern, health-conscious consumers. This role is serving as the critical link between market strategy and their regional R&D facilities.

about the job

This is an end-to-end product management role focused on the successful delivery and expansion of the brand's portfolio. You are not just coming up with ideas; you are responsible for the total health of the product, ensuring that every item, from its formula and raw materials to its packaging and labeling, is fit for purpose across multiple Asian markets.

Key responsibilities include:

• End-to-End NPD Coordination: Managing the roadmap for new launches, ensuring timelines are met between R&D, manufacturing, and sales.
• Product Optimization: Evaluating existing products to suggest practical improvements in formulas or raw material sourcing to enhance quality or compliance.
• Packaging & Labelling: Leading decisions on packaging formats and ensuring all labels meet specific country regulations.
• Regional Market Mapping: Analyzing which products from the global portfolio are suitable for launch in specific regional markets based on local consumer habits and regulatory ease.

about the manager/team
You will report to the Regional Head. The team is lean and values "Project Owners" - people who don't just wait for instructions but take charge of a product's journey from the factory to the pharmacy shelf. It is a highly cross-functional environment where you will be the "go-to" person for both technical and commercial teams.

skills and experience required

• Degree in Food Science, Nutrition, Life Sciences, or a related discipline.
• Minimum 4-6 years of experience in NPD, Product Management, or Category Management within FMCG, Food, or Consumer Health.
• You should understand the basics of raw materials, packaging stability, and labeling requirements.
• A strong track record in managing the "nitty-gritty" of a product launch (Project Management).
• Required to coordinate with regional manufacturing sites and stakeholders.
• Able to look at a product and see both the technical constraints and the commercial opportunities.

To apply online please use the 'apply' function, alternatively you may contact Florence Pang via LinkedIn https://www.linkedin.com/in/florence-pang-14742515a/ or email at florence.pang@randstad.com.sg

(EA: 94C3609/ R25139901)

Key Responsibilities

• Own and deliver revenue targets across assigned territories or key accounts within the semiconductor ecosystem
• Identify, develop, and close new business opportunities with semiconductor OEMs, fabs, and subsystem providers
• Manage and grow strategic accounts by building deep relationships with engineering, procurement, and executive stakeholders
• Lead complex, consultative sales cycles involving precision components and high-spec equipment solutions
• Collaborate with engineering and operations teams to align customer requirements with product capabilities
• Drive RFQs, proposals, pricing strategies, and contract negotiations
• Monitor market trends, competitor activity, and customer roadmaps to identify growth opportunities
• Represent the company at industry events, trade shows, and customer engagements
• Maintain accurate sales forecasts and pipeline visibility in CRM systems

Requirements

• Bachelor’s degree in Engineering, Business, or related field (MBA is a plus)
• 10+ years of sales experience in semiconductor equipment, precision engineering, or related high-tech manufacturing industries
• Knowledge and Exposure to semiconductor front-end or back-end equipment
• Familiarity with precision components such as CNC-machined parts, vacuum systems, motion control, or assemblies
• Proficiency in Mandarin is a must as he or she will be required to communicate & prepare reports to Chinese Stakeholders
• Proven track record of achieving or exceeding revenue targets in an individual contributor role
• Strong network within semiconductor OEMs, fabs, or supply chain (e.g., precision machining, motion systems, vacuum components)
• Experience selling complex, engineered products with long sales cycles
• Ability to engage technical and non-technical stakeholders effectively
• Strong commercial acumen and negotiation skills
• Willingness to travel as required (regional/global)

Our client is a one of the leading players in the Industrial Manufacturing industry. Due to business needs, they are now recruiting a Regional Business Development Manager to be part of their Sales team to support their business needs. They are located in the East - easily accessible.

Job Responsibilities of Regional Business Development Manager:

• Drive sales growth by achieving targets and strengthening key accounts
• Identify and secure new business opportunities with both existing and new customers
• Build and maintain strong client relationships, addressing needs and resolving issues
• Develop strategies to win market share and stay competitive
• Analyse customer trends to retain and grow accounts
• Maintain accurate sales data and pipeline updates in CRM (Salesforce)
• Collaborate with cross-functional teams (engineering, marketing, product) to drive initiatives
• Develop and execute sales strategies to support regional growth
• Generate demand and expand opportunities in MRO and CapEx spending
• Conduct regular client visits, presentations, and follow-ups
• Manage the full sales cycle from lead generation to negotiation and closing
• Stay updated on market trends and competitor activities

Requirement

• Degree in engineering field
• Min 5-10 years of B2B industrial sales experience to F&B Manufacturer
• Comfortable with overseas travelling

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

• A1 Main Contractor
• Competitive salary and bonuses.
• Multiple Headcount

Our Client is a A1 Main Contractor handling Civil and Infrastructure projects. With increasing projects in the pipeline locally & overseas, they are seeking experienced and professional individuals to join their local team.

Responsibilities

• Lead the development of detailed project plans covering scope, timeline, budget, and resource requirements.
• Work closely with stakeholders to establish project goals and deliverables.
• Supervise construction activities to ensure alignment with design intent, quality expectations, and safety standards.
• Track project milestones and performance metrics, making necessary adjustments to ensure timely delivery.
• Manage project budgets, control expenditures, and uphold financial accountability.
• Liaise with suppliers, subcontractors, and vendors to ensure timely procurement of materials and services.
• Maintain strong client relationships by addressing concerns and ensuring satisfaction throughout the project duration.
• Facilitate effective communication between all stakeholders, including architects, engineers, and relevant authorities.
• Conduct regular site inspections to ensure work meets high-quality standards and complies with industry best practices.
• Proactively identify risks and implement mitigation strategies to minimize project disruptions.
• Provide senior management with regular project updates, including progress, challenges, and risk assessments.

Requirements

• Bachelor's degree in Civil Engineering, Construction Management, Architecture, or a related field.
• 5 to 10 years of proven project management experience in the construction sector, preferably involving hotel or hospitality developments.
• Demonstrated success in managing large-scale projects within budget and schedule.
• Strong background in coordinating multidisciplinary teams and managing diverse stakeholder relationships.

OTHER INFORMATION:

• Location: Central
• Working days: 5 Days
• Salary : up to S$14,000 / Negotiable + VB (salary will commensurate according to experience & qualifications).

HW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Simply submit your application with your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No.: R1875905) by clicking the ‘Apply link’ /

or call your friendly Consultant, David, at 6590 9958 or 9271 7510 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected Salary

• Reason(s) for leaving

• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

NOTICE:

We would like to inform that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at https://www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resume provided to us does not contain your full NRIC number and full home address during your job application.

Job Description

• Industry/ Organization Type: Technology Services
• Position Title: Business Development/ Sales Account Manager
• Working Location: Joo Chiat Road
• Working Hours: 5 days (Monday-Friday, 9.00am - 6.00pm)
• Salary Package: Basic Salary + Commission + PB
• Duration: Permanent

Key Responsibilities

• Make outbound sales calls to assigned customers to achieve sales targets.
• Act as the primary liaison among sales channels, customers, and internal teams.
• Solve problems creatively to meet sales and customer objectives.
• Profile and prioritize target accounts effectively.
• Build and maintain strong relationships across the industry.
• Travel locally and overseas to meet key customers as needed.
• Negotiate contract terms with clients and coordinate with stakeholders.
• Derive insights from customer and competitor data.
• Offer alternative brand products to replace EOL parts.

APPLY NOW!!!

• Relevant sales experience is preferred.
• Open to candidates without direct sales or industry experience.
• Goal oriented, determined to learn from mistakes and improve, good with people, and able to communicate convincingly.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80447 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

Able to work early mornings, nights, and weekends

We are looking for a hands-on Talent Development professional to build and drive foundational development capabilities in a growing and evolving organisation.

This is a standalone individual contributor role for someone who is comfortable building from a relatively greenfield starting point. The role focuses on development strategy, framework-building, and capability development across different staff groups, rather than training administration, course coordination, or routine learning operations.

You will work closely with HR leadership to shape practical talent development structures that support organisational growth, capability-building, and future talent pipeline needs. This includes building career roadmaps, development pathways, manager-readiness support, and selected internship, scholarship, and traineeship frameworks, while also contributing to development-related process and systems design.

This role is best suited for someone with strong Learning & Development and/or Talent Development depth who has personally built frameworks and programmes in a medium to large organisation, and who is comfortable operating in a governance-heavy environment with evolving processes and system migration considerations.

Key Responsibilities

• Design and build foundational talent development frameworks across different employee groups
• Develop career roadmaps and development pathways for varied staff populations
• Shape manager and leadership development structures to support readiness for broader people-management responsibilities
• Identify and recommend development interventions that strengthen capability-building across the organisation
• Build or refine onboarding-related development pathways beyond basic orientation where relevant
• Support the design of internship, scholarship, and traineeship frameworks as part of longer-term talent pipeline development
• Partner stakeholders on development-side policy, process, and governance alignment
• Contribute development input into HR systems and process improvement work, including future-state learning and development workflows
• Work closely with HR leadership to establish practical, scalable structures before broader talent-management expansion over time
• Operate as a hands-on standalone contributor who can build first, stabilise, and improve progressively

Requirements

• Degree in Human Resources, Business, Psychology, Organisational Development, Education, or a related discipline
• Around 8 to 10 years of relevant Learning & Development and/or Talent Development experience is strongly preferred
• Candidates with 6 to 7 years may be considered only if they demonstrate strong end-to-end builder depth, framework ownership, and credible complexity exposure
• Proven experience designing and implementing development frameworks, pathways, or programmes rather than mainly coordinating training operations
• Strong exposure to medium or large organisations with meaningful policy, stakeholder, and process complexity
• Demonstrated ability to work in low-structure or evolving environments and build from the ground up
• Experience partnering stakeholders on development strategy, process alignment, and practical implementation
• Experience with internship, scholarship, traineeship, leadership development, career development, or capability-building frameworks will be advantageous
• Exposure to HR systems, process improvement, or system migration work will be advantageous
• Workday exposure is a plus but not mandatory
• Background from education, healthcare, or other governance-heavy environments can be advantageous

Why Join
This role is ideal for a pragmatic development builder who enjoys creating structure, working through complexity, and putting in place strong foundational talent development practices that can scale over time.

EA Personnel Name: Ben Chang
EA Personnel Registration Number: R23111820
EA Licence Number: 22C1307

1. Singapore citizens or Singapore PR will be given priority.

2. Preference will be given to those with work experience in BUSINESS DEVELOPMENT MANAGER related positions or related industries.

3. Acceptance of a six-day workweek with overtime, and responsibilities including business trips, market visits, or site work.Need to work in rotating shifts between day and night.

4. Experience in relevant job positions in Singapore is preferred; due to market demand.

5. Salary range between 4200-8300SGD

6.Interested applicant please email your resume at singjob@outlook.com or contact us at +65 86969408.

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

Able to work early mornings, nights, and weekends

• To plan, control, coordinate and participate in the training of the employees of the organization.
• Ensure that training develops skills, enhances productivity and quality of work.
• Establish orientation, training, developing and evaluating systems for the employees.
• To design, develop, plan, administrate and implement an effective and systematic training activities and programs for all levels or staff, resulting in a highly motivated, flexible and multi skilled workforce.
• Assess training requirements for the employees and create suitable programs to meet the requirements.
• To ensure implementation of an active and efficient Training system for all the departments.
• Plan and administer training seminars for the employees in accordance with the policies & procedures.
• Ensure to assess the effectiveness of training after every training program conducted.

• Ensure to create a positive learning environment
• Any matter which may affect the interests of Novotel Kolkata should be brought to the attention of the Management.
• Keep abreast of the latest information on innovations in trends in Hospitality.

Job Overview

The Business Development Manager is responsible for driving revenue growth by identifying new business opportunities, building strategic partnerships, and expanding the company’s presence within the travel and tourism industry. This role focuses on increasing sales of travel products such as tour packages, corporate travel services, and destination offerings.

Key Responsibilities

• Identify and develop new business opportunities in leisure, corporate, and group travel segments
• Build and maintain relationships with partners such as airlines, hotels, travel agencies, and corporate clients
• Negotiate contracts, pricing, and service agreements
• Develop and implement strategic sales plans to achieve revenue targets
• Conduct market research to identify trends, competitor activities, and customer needs
• Represent the company at travel trade shows, networking events, and client meetings
• Collaborate with marketing teams to design promotional campaigns and travel packages
• Prepare sales reports, forecasts, and performance analysis
• Manage key accounts and ensure high levels of client satisfaction

Requirements & Qualifications

Education

• Bachelor’s degree in Business Administration, Marketing, Hospitality, Tourism, or related field

Experience

• 3–7 years of experience in business development, sales, or account management (preferably in travel/tourism)
• Proven track record of meeting or exceeding sales targets

Skills

• Strong negotiation and communication skills
• Excellent networking and relationship-building abilities
• Knowledge of travel industry trends and destinations
• Ability to analyze data and develop strategic plans
• Proficiency in CRM software and Microsoft Office tools

Travel Requirements

• Frequent travel may be required for:Client meetingsIndustry events and trade showsDestination visits and familiarization (FAM) trips
• Ability to travel internationally when necessary
• Flexible schedule, including occasional weekends or holidays
• Valid passport and ability to meet visa requirements

Preferred Qualifications

• Experience working with airlines, tour operators, or travel agencies
• Existing network within the travel and tourism industry
• Multilingual abilities (a plus for international markets)

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

Able to work early mornings, nights, and weekends

COMPANY DESCRIPTION

NVPC is the national agency dedicated to growing a culture of volunteerism and philanthropy in Singapore. By engaging individuals, organisations, communities and leaders across the people, private and public sectors, we seek to create a more caring, inclusive, and compassionate society. Together, we envision Singapore as a City of Good, where everyone is able to give every day and everywhere (3Es), contributing their time, talent, treasure, ties and testimony (5Ts). Learn more at nvpc.org.sg.

The Segments and Market Development team, is offering an exciting opportunity for a skilled Partnership and Relationship Management individual to join our growing team. This role offers an opportunity to work on the national donation and volunteering platform, giving.sg that enables the giving of time, skills, money, voice and networks to address needs in the community. Join a dynamic, innovative team with the opportunity for professional growth and flexible working hours. The ideal candidate should have a passion for nurturing partnerships with strong analytical skills. You will be working closely with cross-functional teams to uncover trends, support business strategies, and optimize processes.

The role is responsible for identifying and securing partnerships that will help to grow new donors and volunteers for the giving.sg. In essence, the individual will play a crucial role in ensuring the business growth through the growth of channel partners.

RESPONSIBILITIES

Business & Market Development

• Identify and develop new partnership models, channels, and growth opportunities that support the increase of donors and volunteers on giving.sg

• Conduct market and partner analysis to understand ecosystem gaps, user needs, and growth levers
• Translate insights into clear partnership strategies, pilots, and scalable initiatives

Data, Insights & Performance Monitoring

• Track and analyse partnership performance using data (e.g. adoption, engagement, conversion)
• Develop insights and recommendations to improve partnership effectiveness and inform broader business strategies

• Evaluate the effectiveness of different marketing channels, partner activations, and campaign formats, and identify optimisation opportunities
• Support experimentation (e.g. A/B testing of messages, formats, or partner approaches) to refine audience targeting and positioning

Cross-Functional Collaboration

• Collaborate closely with Marketing & Communications team to support partnership initiatives, e.g. campaign activations on social media platforms
• Work with Customer Experience & Fulfilment and Digital Innovation teams to surface user insights that inform feature development and platform enhancements
• Surface early-stage user insights (e.g. motivations, barriers, engagement triggers) to inform journey design, feature development, and platform enhancements on giving.sg.

• Bachelor's degree in Business, Marketing, Communications, Social Sciences, or a related field
• At least 6 years of relevant experience in business development, marketing, partnerships, or stakeholder management roles, preferably in consumer-facing, platform, digital, or ecosystem-based environments
• Strong track record of growing and managing strategic partnerships or accounts, delivering measurable outcomes such as platform adoption, user acquisition, engagement, or growth impact
• Experience developing partnership strategies and growth plans informed by market, partner, and user insights
• Comfortable working with commercial, operational, and performance data to assess opportunities, monitor results, and refine business and go-to-market strategies
• Excellent communication, presentation, and collaboration skills, with the ability to influence and work effectively across cross-functional teams
• Highly organised and detail-oriented, with the ability to manage multiple initiatives, prioritise effectively, and meet deadlines independently
• Strong stakeholder management and networking skills, with confidence engaging both internal and external partners