Total 20,948 it manager job vacancies

We are seeking a motivated mid-career professional to join us as an IT Executive under the Career Conversion Programme (CCP). This role offers structured training and hands-on exposure in software development, data management, automation, and IT infrastructure.

Key Responsibilities

• Support development and maintenance of SQL databases (MySQL, SQL Server, PostgreSQL)
• Assist in Python scripting, data processing, and reporting solutions
• Develop basic web-based dashboards/reports (HTML, Power BI)
• Build and maintain automated workflows using Power Automate
• Support deployment of scripts/services in Linux (Ubuntu) environments
• Work with vendors to maintain network infrastructure and IT systems
• Assist in server, cloud, and storage administration (Windows Server, VMware, AWS, NAS)
• Support IT operations including hardware lifecycle, CCTV, DNS/domain, and Microsoft 365

Requirements

• Degree in IT or related field (or CCP-eligible background)
• Open to mid-career switchers; training provided under CCP
• Basic knowledge/interest in SQL, Python, Power BI, Power Automate, Linux
• Understanding of IT infrastructure (networks, servers) preferred
• Strong problem-solving skills and willingness to learn

• Investigate, troubleshoot and resolve IT-related issues involving operating systems, software, hardware, networks, printers and scanners.
• Assist in the setup, configuration, maintenance, and troubleshooting of office IT infrastructure including LAN, internet connectivity, routers, switches, wireless access points and NAS system.
• Install, configure, and maintain end-user equipment such as desktops, laptops, monitors and peripherals.
• Assist HR with IT onboarding and offboarding, including granting system access, conducting induction for new hires, and preparing devices.
• Ensure IT security and data privacy practices are followed, including antivirus updates, access controls, and basic security checks.
• Liaise with external IT vendors and service providers for issue escalation, maintenance, and IT-related projects.
• Maintain accurate IT asset tracking, including hardware inventory, software licenses, and equipment lifecycle records.
• Document IT procedures, system configurations, troubleshooting steps, and infrastructure changes.
• Assist the team with ad-hoc IT tasks, projects, and improvements as required.

Job Description

Manage and Maintain IT Infrastructure:

• Oversee and maintain Windows Servers, DNS, DHCP, Virtual Machines (VM), Azure Servers, NAS, firewall, and network devices including network switches, wireless access points, PBX (VOIP), NVR, CCTVs, door access face recognition devices, and printers.
• Collaborate with the Cyber-Security Engineer to manage the company’s Bitdefender endpoint security and to perform regular backups of all servers, ensuring disaster recovery and business continuity.
• Set up and configure to telecommunication systems, including VoIP (Voice over Internet Protocol), telephones, video conferencing systems, and other communication platforms.

Network Management:

• Assist in maintaining and optimizing network performance, including monitoring systems, responding to alerts, and resolving issues related to network speed, connectivity, and security.
• Perform routine network diagnostics to identify, troubleshoot, and resolve issues affecting LAN/WAN, Wi-Fi, and other network infrastructures.
• Ensure the proper configuration and operation of network devices, such as routers, firewalls, and switches.

Microsoft 365 Administration:

• Manage the Microsoft 365 Admin Center (Global Admin), including the company’s SharePoint Online, OneDrive, Teams, and other services within the admin center.
• Commission or decommission corporate accounts for employee onboarding and offboarding via the domain server and Azure Active Directory.

IT Purchases and Asset Management:

• Manage IT-related purchases and maintain an up-to-date inventory of hardware and software assets.
• Oversee the commissioning and decommissioning of IT assets for employees to ensure efficient resource management.

Technical Support (L1 & L2):

• Provide Level 1 and Level 2 technical support to resolve end-user requests and queries related to various technology issues.
• Offer support for end-user devices such as laptops, desktops, and other company equipment.

Ad-Hoc Duties:

• Perform any other ad-hoc duties as assigned by the immediate supervisor to support the overall IT operations of the company.

Job Requirements

• Diploma or bachelor’s degree in information technology, Computer Science, or a related field.
• Minimum of 2 years of related working experience.
• Experience with Networking, Network security, and User support.
• Experience in Microsoft SQL databases.
• Experience in Microsoft Office 365.
• Good problem solving and analytical skills.

Job Description

Manage and Maintain IT Infrastructure:

• Oversee and maintain Windows Servers, DNS, DHCP, Virtual Machines (VM), Azure Servers, NAS, firewall, and network devices including network switches, wireless access points, PBX (VOIP), NVR, CCTVs, door access face recognition devices, and printers.
• Collaborate with the Cyber-Security Engineer to manage the company’s Bitdefender endpoint security and to perform regular backups of all servers, ensuring disaster recovery and business continuity.
• Set up and configure to telecommunication systems, including VoIP (Voice over Internet Protocol), telephones, video conferencing systems, and other communication platforms.

Network Management:

• Assist in maintaining and optimizing network performance, including monitoring systems, responding to alerts, and resolving issues related to network speed, connectivity, and security.
• Perform routine network diagnostics to identify, troubleshoot, and resolve issues affecting LAN/WAN, Wi-Fi, and other network infrastructures.
• Ensure the proper configuration and operation of network devices, such as routers, firewalls, and switches.

Microsoft 365 Administration:

• Manage the Microsoft 365 Admin Center (Global Admin), including the company’s SharePoint Online, OneDrive, Teams, and other services within the admin center.
• Commission or decommission corporate accounts for employee onboarding and offboarding via the domain server and Azure Active Directory.

IT Purchases and Asset Management:

• Manage IT-related purchases and maintain an up-to-date inventory of hardware and software assets.
• Oversee the commissioning and decommissioning of IT assets for employees to ensure efficient resource management.

Technical Support (L1 & L2):

• Provide Level 1 and Level 2 technical support to resolve end-user requests and queries related to various technology issues.
• Offer support for end-user devices such as laptops, desktops, and other company equipment.

Ad-Hoc Duties:

• Perform any other ad-hoc duties as assigned by the immediate supervisor to support the overall IT operations of the company.

Job Requirements

• Diploma or bachelor’s degree in information technology, Computer Science, or a related field.
• Minimum of 2 years of related working experience.
• Experience with Networking, Network security, and User support.
• Experience in Microsoft SQL databases.
• Experience in Microsoft Office 365.
• Good problem solving and analytical skills.

Responsibilities including but not limited to:

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

• Degree in Computer Science, Engineering, Information Technology, or equivalent work experience

• At least 8 years of relevant working experience, including expertise in enterprise and solution architecture consulting skills such as stakeholder engagement, architecture reviews, and consensus building

• Strong experience in designing end-to-end solutions covering application, system, infrastructure, and hardware-integrated environments

• Exposure to solutions involving kiosks, self-service terminals, biometric devices, RFID readers, cameras, IoT, or other integrated end devices will be an added advantage

• Professional experience with n-tier application architecture development

• Strong analytical and conceptual skills, with the ability to function at both detailed and conceptual levels

• Experience with AWS Cloud implementation, network design, business analytics, security, and biometrics will be an added advantage

• Hands-on experience in several of the following technologies/products:

o .NET Development Platform (Visual Studio, .NET Framework)

o C#, ASP.NET, Web Development

o Databases, SQL Server

o XML, SOAP, Web Services

o Exchange, AWS Products

• Degree in Information Technology, Computer Science, Engineering, or related field.
• Minimum 5–8 years of experience in Service Delivery, Operations Management, or Technical Support environments.
• Experience managing mission-critical systems or large-scale enterprise platforms.
• Experience in application support, including troubleshooting, issue investigation, log analysis, user support, and coordination with development or engineering teams for issue resolution.
• Strong experience in incident management, problem management, and customer handling.
• Experience in biometric systems, border control systems, security systems, or government projects is an advantage.
• Familiarity with infrastructure, networking, servers, virtualization, cloud-native platforms, or enterprise applications is preferred.

Preferred Skills

• ITIL knowledge or certification.
• Experience in SLA/KPI management and service governance.
• Experience working with multi-vendor environments and government customers.
• Leadership experience managing support engineers or operational teams.
• Biometric system experience will be an added advantage.

Key Responsibilities

• Maintain and support daily operations of Windows servers and Active Directory environments.
• Manage and support virtualization platforms such as VMware vSphere.
• Assist in configuring, upgrading, and maintaining network equipment including routers, switches, and firewalls.
• Troubleshoot network issues and support LAN operations, including routing and switching environments.
• Provide Level 1 and Level 2 support for network connectivity, hardware, and performance-related issues.
• Monitor network performance and identify anomalies using tools such as SolarWinds.
• Perform system monitoring, health checks, backup validation, recovery support, troubleshooting, and issue resolution.
• Support installation, maintenance, and troubleshooting of software and hardware, ensuring operational continuity.
• Ensure airport operational systems and infrastructure platforms are available and stable.
• Assist in incident management, troubleshooting, escalation, and service restoration following operational procedures.
• Collaborate with internal teams, vendors, and stakeholders during operational tasks, maintenance, and incident resolution.
• Participate in system implementation, testing, maintenance, and operational readiness activities.
• Support basic network security tasks, including firewall rule adjustments and access control updates.
• Maintain and update network diagrams, topology maps, SOPs, operational records, technical documentation, and change records.
• Conduct operational activities in alignment with ITIL service management practices and established procedures.
• Provide occasional after-hours, standby, or shift support as operationally required.

Qualifications

• Diploma or degree in Computer Science, Information Technology, or a related field.
• Relevant certifications such as Microsoft, VMware, Cisco, or ITIL are advantageous.
• Foundational certifications like CCNA are preferred.

• Familiarity with Windows Server and Active Directory environments.
• Understanding of networking concepts including TCP/IP, DNS, DHCP, VLANs, VPN, NAT, routing, switching, and LANs.
• Foundational understanding of networking and IT infrastructure.
• Exposure to VMware vSphere virtualization environments.
• Basic knowledge of SQL or database concepts is advantageous.
• Familiarity with Palo Alto and Fortinet firewall platforms is preferred.
• Experience with network monitoring tools such as SolarWinds is advantageous.
• Understanding of ITIL service management practices is preferred.
• Strong analytical and troubleshooting skills.
• Excellent communication, coordination, and stakeholder management abilities.
• Willingness to learn and support multiple IT platforms.

Experience

• 2–3 years of experience in IT operational, infrastructure, or systems support is preferred.
• Exposure to networking, virtualization, Windows Server, firewall, or infrastructure support is advantageous.
• Experience in supporting 24x7 or mission-critical operational environments is a plus.
• Experience in airport, aviation, or large-scale operational environments is advantageous.
• Experience in customer-facing roles or coordinating with stakeholders is preferred.

To apply, please visit www.gmprecruit.com and search for Job Reference: 5WR6WV7R

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Singaporean only

Role Overview

The IT Security Engineer will be responsible for implementing, operating, and supporting security controls for mission-critical systems within a secured environment.

This role covers both:

Day 1 Security (Build / Project Implementation)

Day 2 Security (Operations / Production Support)

The Security Engineer will work closely with Security Leads, Infra, System, and Software teams to ensure compliance with government security policies and standards.

Key Responsibilities

Day 1 – Project / Implementation Security

1. Security Implementation & Engineering

Implement security architecture and controls as designed by Security Leads/Architects

Support system, application, and infrastructure security configurations

Assist in threat modelling and risk assessment activities

Translate security requirements into technical implementation across platforms

2. Compliance Support

Support compliance with:

IM8 / Government security policies

Whole‑of‑Government (WOG) security requirements

PDPA (where applicable)

Assist in preparation and documentation for:

Security Risk Assessments (SRA)

Vulnerability Assessments (VA)

Penetration Testing (PT)

Maintain security documentation and evidence for audits

3. DevSecOps & Secure Development

Implement and maintain security tools in CI/CD pipelines:

SAST, DAST, SCA, container scanning

Monitor and triage findings, and work with developers on remediation

Support secure coding practices and DevSecOps adoption

Assist in API security, secrets management, and secure communications setup

4. Security Testing Support

Support coordination and execution of VA/PT activities

Track vulnerabilities and ensure timely remediation

Assist in documenting findings and closure evidence

Support system security certification and go-live requirements

5. System & Platform Hardening

Implement and maintain security hardening for:

Operating systems

Middleware and databases

Kubernetes and containers (RBAC, secrets, network policies)

Support configuration of:

API Gateways

WAF

Authentication and authorization mechanisms (OAuth2, mTLS)

Day 2 – Operations / Production Security

1. Incident Response

Support investigation, containment, and remediation of security incidents

Perform log analysis and assist in root cause analysis (RCA)

Work with SOC and internal teams during incidents

Follow and improve incident response playbooks

2. Vulnerability & Patch Management

Perform regular vulnerability scans and monitoring

Track and verify patching and remediation activities

Escalate high-risk vulnerabilities and propose mitigation controls

3. Security Monitoring

Monitor alerts from SIEM and security tools

Assist in tuning detection rules and dashboards

Ensure logging and monitoring coverage across systems

4. Audit & Compliance Support

Support audit preparation, evidence collection, and remediation tracking

Maintain security records and documentation

Assist in reporting security posture and issues

5. Access Control Administration

Support implementation of:

RBAC

MFA

Privileged Access Management (PAM)

Perform user access reviews and ensure least privilege

Required Qualifications & Experience

Mandatory

Degree in Computer Science / Cybersecurity / Information Security or equivalent

3–7 years of IT experience in cybersecurity or infrastructure security

Experience supporting security in projects or production environments

Familiarity with Singapore Government security policies (IM8 preferred)

Hands-on experience with:

Kubernetes / Docker security

IAM and access control

Security tools (SAST, DAST, SIEM, vulnerability scanners)

CI/CD and DevSecOps practices

Basic knowledge of network security, application security, and cloud security

Preferred Certifications

CEH, CompTIA Security+, or equivalent

Other certifications (e.g., CISSP Associate, GIAC, AWS/Azure Security) are advantageous

Key Competencies

Strong technical troubleshooting and problem-solving skills

Ability to follow security standards and implement controls effectively

Good communication skills with technical and non-technical teams

Detail-oriented with strong documentation skills

Collaborative team player with willingness to learn

Responsibilities and Requirements

• At least 4 years combined work experience in software development, application security and

cloud computing (e.g. AWS)

• Familiar with mobile and web application programming interfaces (API) architecture (e.g. REST,

SOAP, SSL/TLS)

• Experience in threat modelling and able to establish threat profiles for application projects to

identify, quantify and remediate application security risks

• Strong knowledge of security best practices such as OWASP Top 10, OWASP application security

verification standard

• Familiar with Agile Development process, CI/CD, DevOps concepts, tools (Gitlab, Github,

Ansible etc) and how automated security testing can be incorporated into CI/CI pipelines

• Experience on using SAST code scanning tools such as Fortify-on-Demand, Sonarqube, etc

• Track and address security vulnerabilities with timely remediation and patching processes.

• Conduct security awareness training sessions

• Good verbal/written communications, collaboration skills and experience interacting with

various stakeholders

• Strong analytical, problem-solving and troubleshooting skills, ability to work independently

• Relevant certifications preferred (eg. CISSP, OSCP, AWS security, AWS DevOps Engineer or

equivalent etc.)

• Experience in working with Government Commercial Cloud (GCC) preferred

Job Responsibilities including but not limited to:

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Job Description:

• Identify, qualify, and develop new business opportunities within SME, mid-market, and enterprise accounts.
• Generate leads through direct prospecting, partner referrals, networking, and marketing initiatives.
• Manage the full sales cycle from prospecting and discovery to proposal, negotiation, and closure.
• Achieve monthly, quarterly, and annual sales targets.
• Understand customer business and cybersecurity requirements and recommend suitable solutions.
• Conduct product presentations, demonstrations, and solution workshops.
• Position SaaS and security solutions based on business value, operational efficiency, risk reduction, compliance, and ROI.
• Work closely with technical consultants and vendor teams to design and propose solutions.
• Develop and maintain relationships with distributors, resellers, system integrators, managed service providers (MSPs), and technology partners.
• Support channel partners with sales enablement, training, and joint customer engagements.
• Drive partner-led pipeline generation and sales activities.
• Collaborate with vendor principals to execute sales and marketing initiatives.
• Manage existing customer accounts and identify opportunities for renewals, upselling, and cross-selling.
• Maintain regular engagement with key stakeholders and decision-makers.
• Ensure customer satisfaction and support successful onboarding and adoption of solutions.
• Track pipeline progression and provide regular sales reports to management.
• Stay informed of market trends, competitor activities, and emerging cybersecurity threats.

Requirements

• Diploma or Bachelor's Degree in Business, Information Technology, Computer Science, Cybersecurity, or related fields.
• 2–5 years of experience in SaaS sales, cybersecurity sales, IT solution sales, or technology distribution.
• Experience working with channel partners, resellers, or distributors is highly desirable.
• Demonstrated success in achieving or exceeding sales targets.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Position Objective

The IT Service Desk Specialist is a highly motivated professional with expertise in technical support, specialising in troubleshooting and analysis. This role is dedicated to delivering superior customer service and ensuring that unresolved issues and inquiries are escalated promptly in accordance with established protocols and Service Level Agreements (SLAs).

As an integral member of the IT Service Desk team, the specialist provides Level 0 and Level 1 support for IT incidents and service requests. They act as the primary point of contact for all user incidents, requests, and general communications.

Furthermore, the specialist is committed to enhancing user awareness of IT-related issues and promoting the appropriate utilisation of IT services and resources.

Responsibilities

Key duties and responsibilities are not limited to those listed below:

• Deliver exceptional customer service by promptly and professionally addressing customer needs and concerns.

• Manage IT service incidents reported by school users through the Service Desk Support Portal, specifically those related to personal computers, networks, platforms, and applications.

• Effectively resolve issues or provide alternative solutions to restore IT services to normal operation within the established Service Level Agreement (SLA).

• Escalate unresolved issues or additional support requests to the appropriate support team.

• Provide timely updates to customers regarding the status of outstanding issues in accordance with targeted service levels.

• Ensure accurate and comprehensive documentation of customer interactions and transactions within the IT Service Desk Management System.

• Provide end-user support for classroom technology to educators, assisting with IT and audio-visual equipment such as Interactive TVs, Apple TV, projectors, and associated applications to expedite the return to normal classroom activities.

• Oversee the life cycle management of IT assets, including the registration, tracking, and decommissioning of hardware devices and software licenses.

• Conduct upgrades to PC hardware and software, which includes regular maintenance and installation of service packs, patches, and applications.

• Remain updated on product knowledge, policies, and procedures to furnish customers with accurate and relevant information.

• Execute additional responsibilities as directed by the Head of IT Operations and Business Partnering, the Helpdesk Manager, or other designated personnel within the School.

Position Requirements

• Strong analytical and problem-solving skills are essential. The ability to think creatively and identify technical issues for effective resolution is important.

• Practical knowledge and experience in providing IT Service Desk support are required.

• A high standard of customer service skills is necessary.

• Demonstrated ability to work effectively in a team environment, coupled with excellent time management and organizational skills.

• Capable of handling multiple tasks at the same time.

• Proficiency in English, with clear and concise verbal and written communication skills, is important.

• A hands-on approach with the capacity to quickly learn and apply new systems in the work environment is essential.

• Proven ability to provide support for the following:

o Microsoft Windows 10 and later

o Apple iOS

o Apple macOS

o Microsoft Office 365 application suite

o Google Workspace (formerly G Suite)

o IT hardware support for both Apple and Windows devices

Qualifications

You have:

• A diploma or degree in an IT-related discipline.

• Minimum 1 year of Customer Service Experience in a Technical Service Desk environment preferred.

• Advantage if you have:

o ITIL-related certifications

o Microsoft-related certifications

o Apple-related certifications

Working hours:

Mon to Fri, 8am to 5pm

Software Development & AI Implementation

1. i. Develop scalable, resilient cloud-native applications using modern programming languages and frameworks.
2. ii. Implement AI features by integrating machine learning models, APIs, and cloud AI services into production applications.
3. iii. Write clean, maintainable, and well-documented code that addresses real user needs, following established coding standards and best practices.
4. iv. Participate in code reviews, technical design discussions, architecture reviews and contribute to continuous improvement of development processes.
5. v. Contribute to robust automated testing frameworks and create comprehensive technical documentation and decision records.

Cloud Development & Deployment

• Build applications leveraging cloud platforms such as AWS, Azure, or Google Cloud Platform, utilising their core services and AI capabilities.
• Develop microservices, containerised applications, and serverless functions as part of larger system architectures.
• Collaborate with DevOps teams to deploy applications through CI/CD pipelines and monitor application performance in cloud environments.

Agile Team Participation

• Actively participate in agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Work collaboratively with the Lead Developer,product owners, and cross-functional team members to deliver features within sprint commitments.
• Contribute to story estimation, task breakdown, and sprint goal achievement whilst embracing agile principles and continuous learning.

• Bachelor's degree or higher in Computer Science, Software Engineering, or related field, or equivalent practical experience, preferably with minimum 3 years of experience in software engineering roles with exposure to cloud-based applications.
• Proficiency in at least one modern programming language such as Python, JavaScript, Golang or similar. Strong foundation in computer science concepts including data structures, algorithms, Object-Oriented Programming principles, with knowledge in database concepts (SQL, No-SQL) and CI/CD pipeline (GitHub workflows);
• Familiar with web development technologies (HTML,CSS, JavaScript), API Design, DevOps principles, version control (Git), software development lifecycle and testing methodologies.
• Basic experience with cloud platforms such as AWS, Azure, or GCP, and understanding of cloud services. Familiarity with containerization concepts (Docker) and API development.
• Experience working in agile development environments using Scrum or Kanban methodologies
• Experience working with AI coding assistants (e.g. Github CoPilot, Claude Code); and
• Good communication skills and ability to work effectively in a collaborative team environment, willingness to learn from senior team members and contribute to team knowledge sharing, and committed to writing clean, readable code and delivering quality work within established timelines.

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

IT System Engineer

Lead the day-to-day management of regional IT infrastructure, ensuring alignment with standards and guidelines defined by Infrastructure Engineering teams.

Provide guidance and mentorship to selected Field Services team members on Level 1 infrastructure-related topics, fostering knowledge development and operational excellence.

More about the role:

• Regional Support for IT Systems and Core Applications

• Operate, maintain and support:

o Network solutions (LAN, WAN, Wi-Fi, VPN, MPLS),

o CISCO Router, Switches, Meraki,

o MS Windows Server (2019, 2022, 2025)

o Backup Systems

• Identify, isolate and resolve issues related to IT Services

• Monitor and Optimize global IT Systems and Core Applications with IT Monitoring Tools

• Takeover of new or changed Hard- & Software into Production

• Measure and control IT Systems Utilization

• Capacity planning & hardware lifecycle

• Work on complex problems as 2nd level support tier

• Author, update and deliver detailed documentation of system level procedures, configurations and standards

• Disaster recovery planning

• Vulnerability remediation

• Perform hands-on hardware deployment, including racking, stacking, cabling, and physical troubleshooting when on-site Level 1 support is unavailable

More about you:

• Bachelor’s degree in computer science with 7 years minimum of relevant practical experience in IT System Administration

• Well-versed in network solutions (LAN, WAN, Wi-Fi, VPN, MPLS), CISCO Devices

• Experience with Microsoft technologies and in the administration of Windows Server environments (Version 2019, 2022, 2025) as well as Active Directory

• Team-Player with strong communication abilities; strong interpersonal skills with ability to work successfully in an intensely collaborative environment with a broad range of people from culturally diverse backgrounds.

More about what we offer:

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Interested candidates, please submit your updated resume with your current and expected remuneration to Ms. Vivi, Talent Acquisition Manager at vivi.dai@sonova.com.

We are regretful that only shortlisted candidate will be contacted.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.