Role: Business Analyst
JOB DESCRIPTION
Years of Experience
At least 5 - 6 years’ experience in developing, implementing and maintaining IT systems
Role and Responsibilities
The Associate Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams.
He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.
Critical Work Functions and Key Tasks
Business Analysis Planning & Strategy
'Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis
Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
Contribute in the preparation of the stakeholder communication plan
Requirements Analysis & Design
Liaise with internal and/or external stakeholders to identify system/data products requirements
Provide analysis to support the development of business cases
Support user requirement analysis through information collection
Support the analysis of business requirements and feasibility studies of possible solutions
Prepare requirements specifications and solution proposals
Contribute to the identification of a range of solution options
Requirements Lifecycle Management
Prepare Requirements Traceability Matrix
Collaborate with developers to ensure requirements are incorporated into system design and implementation
Function as the liaison between users and technical staff throughout the solution implementation cycle
Contribute to identification of solution change risks
Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary
Facilitate System Integration Testing by coordinating the development teams of various integrations
Work with relevant stakeholders on user acceptance testing
Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes
Support the development of test cases and test data, where necessary
Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary
Solution Evaluation
'Assist in the assessment of solution options for suitability
Contribute in the formulation of solution recommendation
Evaluate the ability of an existing system/data products to support proposed changes
Requirements / Qualifications
Key Competency
- Adaptability/flexibility with respect to changing end-user business needs
- Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
- Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
- Initiative to recognise assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
- Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
- The ability to communicate information clearly and concisely with project leadership and subject matter experts
- Willingness to learn new software and systems
- Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
- Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
- Relationship building to gain trust and establish effective relationships with vendor and stakeholders
- Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures
Qualifications
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Eagerness to learn and adapt to new technologies.
- Experience in healthcare industry is an added advantage.
- Degree in Computer Science, Computer Engineering or IT equivalent.
If you are keen to explore the above role, please send across your updated resume to Mani.Sathis@helius-tech.com and we can discuss to proceed further.
EA Personnel Registration Number: R1112410
Singapore Employment Agency Licence No: 11C3373
