Total 3,504 Others it analyst job vacancies

Our client, one of Asia-Pacific’s leading organizations is looking for:
Low Code/No Code Business Analyst
Responsibilities:

• Lead requirements gathering and technical analysis for digital products and platforms, working closely with business users, engineers, architects, and delivery teams to understand needs, constraints, and solution options.
• Translate business, operational, and policy requirements into clear functional and technical artefacts, including product requirements, user stories, process flows, data models, and integration specifications, with strong traceability across the delivery lifecycle.
• Analyse complex business and system problems using process mapping, data analysis, and impact assessments, recommending practical solutions that balance user needs, technical feasibility, cost, and cloud architecture considerations.
• Act as a bridge between business and technology teams in agile development environments, actively participating in agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives
• Support solution design in cloud-hosted environments, working with technical teams to clarify requirements related to cloud infrastructure, security, scalability, performance, and integration with enterprise platforms.
• Design and execute user acceptance testing (UAT) and validation strategies, coordinating with stakeholders to ensure solutions meet business and technical requirements, compliance needs, and quality standards
• Work closely with development teams post go-live to support production monitoring, analyse user feedback and system data, and drive continuous improvements to digital products.
• Identify opportunities for innovation and optimisation through the use of digital platforms, data, and ecosystem-based approaches, contributing to longer-term product and portfolio planning.
• Apply and continuously improve business analysis tools, techniques, and standards, contributing to organisational best practices and delivery maturity

Requirements:

• Bachelor’s degree in Business, Information Technology, Computer Science, or a related discipline.
• Recent experience in configuring low code/no-code products or software
• Be able to diagnose or troubleshoot API issues
• 5–8 years of experience in business analysis, with demonstrated experience working on enterprise-scale, technology-driven systems.
• Strong experience as a Technical Business Analyst working closely with engineering and cloud teams.
• Solid understanding of cloud technologies and cloud hosting concepts (e.g. SaaS/PaaS/IaaS, APIs, integrations, environments, security and non-functional requirements).
• Hands-on experience working in Agile / Scrum delivery teams, with strong familiarity with agile ceremonies and artefacts.
• Experience performing gap analysis, impact assessment, and dependency analysis, especially in complex or multi-system environments.
• Familiarity with low-code / no-code platforms and Whole-of-Government platform (e.g. Singpass/Corppass/Myinfo, Govt commercial cloud) is an advantage.
• Excellent stakeholder management skills, with the ability to engage confidently with business leaders, technical teams, and external partners.
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical audiences.
• Proficiency in tools such as JIRA, Confluence, and other agile delivery and documentation platforms.
• Ability to learn new domains and technologies quickly, and to operate effectively in complex, evolving environments.

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Interested applicants can also email CV at jagveer@nsearchglobal.com (for faster processing, please state the exact job / position title applied “Low Code/No Code Business Analyst"

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora 
EA Personnel Registration Number: R22109615

By submitting your resume and cover letter to apply for our job opening, you confirm that you have read the Data Protection Notice for Job Applicants (https://www.nsearchglobal.com/dp-notice/job-applicants) and you consent to the collection, use, and disclosure of your personal data for the purpose of verifying and evaluating your job application. Additionally, you have to notify and obtain consent from all individuals listed as your references to their data being collected and disclosed for the purposes related to your job application.

Responsibilities

• Understand business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.
  

Requirements

• Working experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Spring boot, OIDC, and AWS.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum/DevOps concepts.
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc.
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc.
• To have a keen interesting in IT/ programming / system designs.
• Good understanding of SDLC.

What you'll do:

As a Logistics Analyst, you will immerse yourself in both operational tasks and strategic projects that drive the success of the supply chain department. Your day-to-day responsibilities will involve maintaining detailed records of freight transactions using SAP, verifying invoices against shipments, processing purchase requests through the system, and liaising with external partners such as shipping lines and forwarders. You will also prepare insightful dashboards and presentations for management that highlight key performance indicators. Beyond routine operations, you will consolidate sustainability reports across entities, analyse distribution cost forecasts each month, design scalable tracking tools for progress measurement, and gather valuable feedback from stakeholders to improve procedures. Your role will extend into project participation as the lead logistics liaison in global manufacturing or supply chain initiatives. Success in this position requires meticulous attention to detail when handling data; proactive communication with internal teams like commercial planners or finance; adaptability when collaborating across time zones; and a commitment to supporting continuous improvement throughout logistics operations.

• Maintain comprehensive price lists and spreadsheets for freight transactions to ensure accurate record-keeping and transparency across all operations.
• Calculate and update freight and duty conditions within the SAP system, ensuring compliance with agreed quotations and shipment details.
• Receive and verify freight invoices and billings against shipments, collaborating closely with suppliers and third-party logistics companies to resolve discrepancies.
• Report and account for open freight accruals to Finance on a monthly basis, providing clear documentation for internal stakeholders.
• Process purchase requests in SAP efficiently and follow up until payment completion, demonstrating dependability in transactional processes.
• Liaise and coordinate with shipping associations, shipping lines, forwarders, and external customers to facilitate smooth logistics operations.
• Prepare monthly dashboards and presentations that include key performance indicator reports and freight accrual summaries for management review.
• Consolidate annual sustainability reports for all entities involved in the supply chain, contributing to organisational transparency and environmental responsibility.
• Analyse and report on monthly distribution cost forecasts from multiple entities, identifying trends and areas for improvement.
• Design, develop, and maintain scalable reports that track progress towards plans while gathering insights from stakeholders to enhance operating procedures globally.

What you bring:

The ideal candidate for the Logistics Analyst position brings proven experience in managing logistics processes within large-scale organisations. Your background may include roles where you have handled data analysis related to distribution budgets or freight market conditions. You possess advanced skills in SAP systems—both transactional use and project involvement—and are adept at using Microsoft Excel features such as Macros or Power Query. Your proficiency extends to dashboard development tools like Power BI which enables you to create scalable reports tracking progress towards business goals. You excel at communicating across departments—whether it’s commercial teams or production planners—and are comfortable collaborating internationally across different time zones. Attention to detail is second nature as you manage conflicting priorities while ensuring accuracy in invoice verification or cost forecasting. Your flexible approach allows you to adapt quickly within hybrid work environments; your dependability ensures timely completion of purchase requests; your willingness to gather stakeholder insights drives continuous improvement throughout logistics operations.

• Minimum three years of professional experience is required; prior exposure to logistics environments is preferred but not mandatory.
• Your strong analytical skills enable you to interpret complex data sets related to distribution costs or freight market conditions effectively.
• Excellent communication abilities allow you to collaborate seamlessly with internal cross-departmental teams as well as external suppliers or third-party logistics providers.
• You demonstrate exceptional attention to detail when managing conflicting deadlines or requirements within fast-moving supply chain operations.
• A flexible working style ensures you are comfortable co-operating across time zones with colleagues outside Asia Pacific regions.
• Hands-on experience with SAP is essential; involvement in SAP-related projects would be considered advantageous for this role.
• Proficiency in Microsoft Office applications—especially Excel (including Macros and Power Query)—is necessary for dashboard development or report consolidation.
• Experience using Power BI or similar dashboard development tools is highly desirable for creating scalable analytics solutions.
• You are dependable when following up on purchase requests until payment completion or reporting open freight accruals accurately each month.
• Your ability to gather insights from stakeholders supports ongoing improvements in operating procedures for Freight, Warehouse & Logistics operations globally.

What sets this company apart:

This organisation stands out as a global leader committed to fostering an inclusive workplace where collaboration thrives across borders. Employees benefit from flexible hybrid working arrangements that support both professional growth and personal wellbeing. The company’s modern office location provides an inspiring environment equipped with resources needed for success. Team members are encouraged to participate in training opportunities that expand their knowledge base while engaging in meaningful projects such as sustainability reporting or process improvement initiatives. Supportive leadership ensures every individual feels valued—whether they’re liaising with international colleagues or contributing insights that shape future operating procedures. The culture emphasises dependability, knowledge sharing, communal achievement, and growth leadership—making it an ideal place for those who seek both challenge and support within their career journey.

What's next:

If you are ready to bring your expertise in logistics analysis into a collaborative global environment where your contributions matter every day—apply now!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1871051 Gregorio Tabusalla Cazalis

Our client is a leading global technology company with a strong presence in digital platforms, innovation, and large-scale software systems. They are currently seeking a highly analytical and business-focused Data Analyst to drive data-driven decision-making, operational excellence, and strategic insights across a large-scale customer support and business operations environment.

This is a 12-months contract role.

Responsibilities

• Analyze large and complex datasets using SQL, Python/R, Tableau, Hive, Presto, and other big data technologies.
• Develop and execute data science and analytics initiatives that support business strategy and operational performance.
• Design, build, and maintain advanced analytical models, dashboards, and reporting frameworks to generate actionable insights.
• Partner with cross-functional stakeholders to identify opportunities, solve business challenges, and drive continuous improvement.
• Present data-driven recommendations and insights to both technical and non-technical audiences, including senior leadership.
• Establish scalable reporting systems, performance metrics, and KPIs to support operational efficiency and decision-making.
• Mentor analysts and contribute to best practices in analytics, reporting, and data science.

Requirements

• 2 years of experience in data analytics, data science, business intelligence, or operational support within a technical environment.
• Advanced SQL skills, including developing, optimizing, and maintaining complex queries.
• Hands-on experience with data visualization and big data tools such as Tableau, Hive, Presto, Python, or R.
• Strong understanding of operational metrics, KPI development, reporting architecture, and data pipelines.
• Proven ability to translate complex data into clear business insights and strategic recommendations.
• Excellent communication and stakeholder management skills, with the ability to influence decision-making at multiple levels.
• Experience working with large-scale datasets and delivering measurable business outcomes through analytics.
• Exposure to customer operations, support organizations, or scaled service environments is advantageous.

Product area

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Job description

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

Additional job description

As a Workspace Trust and Safety Engineering Analyst, you will develop insights on abuse trends and establish a foundation for managing various Trust and Safety escalations across Workspace. This role is crucial in streamlining related processes and ensuring a safer Workspace experience for all users (both consumers and Workspace enterprises). You will be a partner to bring together teams to address the most critical abuse problems impacting our users. You will identify, quantify, and help address the problems and work across Google and the broader industry.

Qualifications

Job responsibilities

• Extract, transform, and analyze Google Workspace log data using advanced analytical methods to solve abuse challenges, investigate escalations to uncover vulnerabilities and tactics used by bad actors.
• Lead comprehensive analyses to deliver insights on abuse trends, directly contributing to the design and improvement of anti-abuse product protections.
• Partner with Engineering, Product Managers (PMs), Program Managers (PgMs), Data Scientists, and external groups to qualify, quantify, and understand complex abuse challenges while co-developing company-wide counter-abuse strategies and improvements.
• Establish foundational frameworks to streamline Workspace Trust and Safety escalations, and quantify the impact of anti-abuse teams to build internal and external awareness of best practices.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
• 2 years of experience managing projects and defining project scope, goals, and deliverables.
• 2 years of experience in manipulating data sets using SQL or other programming or scripting languages.

Preferred qualifications

• Master's degree in a quantitative discipline.
• 2 years of experience with one or more of the following languages: SQL, R, Python, or C++.
• 2 years of experience with machine learning systems.
• Excellent written and verbal communication skills.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

• Contact Centre Experience
• Customer Service Skills
• Ability to Multitask
• Ability to handle difficult customers
• Willing to work on weekends and Public holidays
• Ability to draft a professional email response back to the customer
• Familiar with smart TV operation and handphone application ( download application / install/uninstall)
• Familiar with internet surfing on the PC
• Basic troubleshooting of PC and software
• Working Hours / 830pm-8.30 am
• Mandarin Speaking preferred.

Eligibility: Local/PR
Fixed Allowance: $20 (communication) + $200 (Shift)
Employment Type: 2-year Contract (Renewable)
Working Hours:

• 8:30 PM – 8:30 AM (12-hour night shift)
• 2 days work, 2 days off rotating schedule
• Required to work weekends and Public Holidays based on roster

Supply Chain & Logistics Analyst
6 Month Initial Contract

Our client is a global multinational organization seeking a Supply Chain & Logistics Analyst to support its international distribution and logistics operations. This role offers exposure to global stakeholders and the opportunity to contribute to supply chain reporting, logistics analysis, freight management, and process improvement initiatives.

Responsibilities

Logistics Operations

• Maintain freight pricing structures and logistics-related data.
• Support freight and duty calculations within SAP.
• Review freight invoices and billing documentation against shipment records and agreed commercial terms.
• Manage freight accrual reporting and reconciliation activities.
• Process purchase requests and monitor payment completion.
• Coordinate with freight forwarders, shipping lines, and external logistics partners.

Analysis, Reporting & Projects

• Prepare monthly logistics dashboards, KPI reports, and management presentations.
• Consolidate and analyse global distribution cost forecasts.
• Support annual sustainability and insurance reporting activities.
• Design, develop, and maintain scalable reporting solutions.
• Identify process improvement opportunities across logistics, warehousing, and distribution functions.
• Participate in global supply chain and manufacturing initiatives as a logistics representative.

Requirements

• Minimum 3 years of relevant working experience.
• Experience in SAP is essential.
• Strong analytical and reporting capabilities.
• Advanced Excel skills including Pivot Tables, Power Query, and Macros.
• Exposure to Power BI or dashboard development would be advantageous.
• Ability to manage multiple priorities and deadlines effectively.
• Strong communication skills and experience working with regional or global stakeholders.
• Logistics, supply chain, procurement, finance operations, or distribution experience will be viewed favorably.
  
  To Apply
  
• Please submit your resume in Word format to Kerry Consulting. Registration No: R1439740
  Licence No: 16S8060

The Opportunity

• Adecco is partnering with a global technology company to look for a Business Operation Analyst who is focused on using data, analytics, and AI to improve operational performance, customer support effectiveness, and business decision-making at scale. The position requires a combination of technical expertise, strategic thinking, stakeholder management, and data storytelling to drive measurable business impact. 

The Talent

Required Skills & Experience

• 2–4 years of experience in analytics, operations support, or a technical environment.
• Strong understanding of operational metrics and KPI measurement.
• Advanced SQL skills and experience with tools such as Python/R, Tableau, Hive, and Presto.
• Strong data visualization, reporting, and dashboard development capabilities.
• Excellent communication and stakeholder management skills.
• Ability to convert complex analytical findings into business recommendations.

Preferred Qualifications

• Experience in customer operations, support operations, or service-oriented environments.
• Proven ability to work with large-scale datasets and big data technologies.
• Track record of driving measurable business outcomes through analytics.
• Experience leveraging AI tools to enhance analysis, productivity, and decision-making.

Job Description

• Develop and execute data-driven strategies to support business and operational objectives.
• Build analytical models and generate actionable insights from large and complex datasets.
• Design, maintain, and enhance dashboards, reporting systems, and performance metrics.
• Lead cross-functional analytics projects and provide strategic recommendations to stakeholders.
• Translate complex data into clear, actionable narratives for technical and non-technical audiences.
• Mentor team members and promote best practices in analytics and data science.
• Identify opportunities for process improvement, automation, and innovation.

Next Step:

• Send your updated cv at JiaYi.Lim@adecco.com
• Email Subject: Business Operation Analyst (Tech MNC)
• Only shortlisted candidates will be contacted

Lim Jia Yi

EA License No: 91C2918

Personnel Registration Number: R24119814

A growing company, SendQuick seeks a dynamic and motivated Sales and Account Manager to join our IT solution sales team. The person should have prior sales or key account management experience in IT solution sales. You should preferably be able to do the following:

• An independent and self-starter and able to seek new sales opportunities
• A salesperson with strong commission earning motivation
• Be comfortable to make cold call and get new leads
• Be comfortable with technology in areas of IT systems, solution and communications
• At least 2 years in IT solution sales experience
• Good communication skills and able to talk to people at all levels
• Result-driven individual with a proactive mindset
• Able to meet and exceed sales target

You will be trained to sell SendQuick's solution including messaging systems solution and cloud services.

Remuneration package includes Basic + Allowances + Commission.

The person should have a good command of English and able to make business presentation to group of people. Familiar with Microsoft Office tools are essential. Preferably a degree holder but talented individuals are welcome to apply.

KEY RESPONSIBILITIES

1.      IT Operations &Application Management

·       Lead and manage the overall operations of the IT Department.

·       Implement, support, maintain, and enhance enterprise applications, including but not limited to SAP, CRM System, Corporate Websites, Spikerz and other business applications.

·       Ensure critical business systems remain available, stable, and secure.

·       Monitor application interfaces and data synchronization between systems, ensuring timely and accurate data updates.

·       Perform monthly SPSI data downloads and system closing activities.

·       Troubleshoot application issues and provide first-level support; escalate unresolved issues to HQ IT teams or vendors when necessary.

·       Manage software licensing, user access controls, and application role administration.

2.      Programming & System Development

·       Develop, maintain, and enhance software solutions, scripts, integrations, and automation tools to improve business processes and operational efficiency.

·       Support system integrations between SAP and other enterprise applications.

·       Design and develop reports, dashboards, data extraction tools, and workflow automations.

·       Collaborate with vendors and business users on application customization, enhancement requests, and change implementations.

·       Participate in software testing, deployment, and version upgrades.

·       Evaluate emerging technologies and recommend innovative digital solutions to support business objectives.

3.      Infrastructure, Network & Security Management

·       Oversee company LAN/WAN infrastructure, network performance, and connectivity.

·       Support HQ and regional teams in managing Global Network Services, Voice and Data Communications, VPN and Remote Access Solutions, Leased Lines and Internet Connectivity and etc.

·       Manage IT infrastructure projects including office relocation, renovation, network cabling, and connectivity setup.

·       Administer and support Servers and backup systems, Email systems (Microsoft 365), Anti-virus and endpoint protection, User accounts and access management, Global IDs and VPN accounts

·       Ensure IT assets, hardware, software, and licenses are properly managed and controlled.

4.      Cybersecurity, Risk & Compliance

·       Promote secure and responsible use of information assets across the organization.

·       Develop, implement, and maintain IT Security Policies, Information Security Policies, IT Procedures and Guidelines, License Compliance Controls

·       Manage IT risk initiatives, including Door Access Systems, Website Security, Social Media Administration Tools, Endpoint Security, Backup and Recovery Processes

·       Ensure compliance with internal audit requirements, HQ security guidelines, and corporate governance standards.

·       Coordinate security assessments, vulnerability remediation, and risk mitigation activities.

5.      Project Management& Continuous Improvement

·       Plan, manage, and deliver IT projects from initiation through implementation.

·       Work closely with business users, vendors, and HQ IT teams on System upgrades, new application deployments, Change Requests (CR), Process improvements, Infrastructure projects and etc.

·       Evaluate, recommend, and implement hardware, software, subscriptions, and technology solutions.

·       Prepare project proposals, business cases, budgets, and implementation plans.

·       Drive continuous improvement initiatives and digital transformation projects.

6.      Vendor & Stakeholder Management

·       Serve as the primary liaison between local users, HQ IT teams, and external vendors.

·       Coordinate hardware maintenance, software support agreements, and managed service providers.

·       Manage vendor performance, contracts, renewals, quotations, and service delivery.

·       Support contractor offices and warehouse operations with internet connectivity, SAP remote access, and network services.

7.      Budget & Asset Management

·       Prepare and manage annual IT budgets.

·       Monitor IT expenditures and ensure cost-effective utilization of resources.

·       Coordinate with Finance teams on budgeting, forecasting, and procurement activities.

·       Manage IT inventory, software subscriptions, and asset lifecycle planning.

8.      User Support &Shared Services

·       Provide IT shared services and technical support to internal users.

·       Act as backup IT Administrator when required.

·       Lead helpdesk activities and ensure timely resolution of user issues.

·       Conduct user training and promote technology adoption across the organization.

REQUIREMENTS

·       Bachelor's Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or related discipline.

·       Minimum 5 - 8years of IT management experience.

·       Proven experience managing infrastructure, cybersecurity, vendors, and IT projects.

·       Experience supporting enterprise applications and business intelligence systems.

·       Sound knowledge of SAP, Microsoft 365 Administration, Windows Server and Network Administration, Cybersecurity and IT Governance, Database Management and Reporting Tools, Cloud Services and Remote Connectivity.

·       Programming or scripting experience in one or more – SQL; Python; JavaScript; PowerShell; VB.NET/C#; and API Integration Technologies.

·       Experience in system integration, workflow automation, and business process optimization.

·       Strong leadership and stakeholder management capabilities.

·       Excellent analytical and problem-solving skills.

·       Effective communication and project management skills.

·       Ability to work independently while collaborating with regional and global teams.

·       Strong customer-service orientation and commitment to operational excellence.

Pleasesubmit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

Immediate 1 Year project assignment renewable for Singaporean to join as IT Systems Executive at Changi Airport work location.

Open to Diploma in IT graduates without work experience who are willing to learn on job + like to work 12hrs rotating shift in Airport environment.  

Ideal Candidate should possess 2-3yrs in IT systems support role, enjoys working on 12hours rotating shift , Trained or certified in Windows Server, UNIX/LINUX, VM and ITIL to apply this role.

Attractive Basic Salary + Shift Allowance (Ave 200-300 a month) + Completion Bonus + HP Claim 50 cap

Job Duties:

1. Provide and handle IT helpdesk support and onsite resolution, e.g. log incident, diagnosing problems and troubleshooting independently (e.g. desktop/ technical support services & equipment) for its hardware, software and connectivity issue

2. Replacing of faulty end point, repairing, imaging and configuring of touchpoint devices for the daily operation maintenance

3. Conduct regular preventive maintenance checks and upgrading of touchpoint devices

4. Managing touchpoint inventory movement tracking and records

5. Maintaining the efficiency of working tools and equipment

6. Assist projects related issue via project manager for the ad hoc works of add, remove and relocation of touchpoint devices and its documentations like PTW, MOS, drawings and etc.

7. Any other tasks as assigned

8. Must be comfortable to deal with 10kg devices and climbing of ladder 

9. Dedicated and good team player with positive attitude

10. Perform 24x7 Shiftwork

Job Requirements:

1. Min Nitec /Diploma in IT Qualifications + 2 -3 yrs of IT Systems support work experience

2. Open to Local Diploma in IT graduate without work experience but positive & willing to learn.

3. Enjoy working on 12hrs rotating shift duties 

4. Motivated individual with challenger spirit and leadership are strongly encouraged to apply.

5. Exceptional troubleshooting and customer-handling skills would be advantageous.

6. Proactive and responsive on all assigned tasks and incidents and follow up

ES Recruitment Pte Ltd 09C4235

R1103307 Hong Mei Lin

Key Responsibilities:

• Implement, maintain, and administer IT infrastructure including networks, operating systems, storage, and backup systems
• Collaborate with system development teams on system design, implementation, integration, and testing
• Provide 24x7 on-call support on a rotational basis, including executing corrective actions to resolve production issues and minimize system downtime
• Develop and maintain technical and program documentation to support effective planning and execution
• Liaise with customers and external vendors to troubleshoot and resolve technical issues

Requirements:

• Minimum of 3–5 years of relevant working experience
• Bachelor's Degree Holder
• Solid understanding of IT infrastructure, including operating systems and networking
• Strong interest in emerging technologies and a willingness to continuously upgrade skillsets

(EA Reg No: 20C0312)
Please email a copy of your detailed resume to qianyu@talentsis.com.sg  for immediate processing.

Only shortlisted candidates will be notified.

Job Description

• Lead and manage the Site IT team to deliver reliable, responsive, and customer-focused support for the RGE office, meeting SLA commitments and driving a positive end-user experience across business units and groups.
• Build stakeholder relationships, understand business and user requirements, and translate them into practical IT solutions that improve productivity, usability, and service satisfaction.
• Provide hands-on leadership in end-user computing and support operations, including troubleshooting and managing Citrix, desktops, laptops, Microsoft 365 applications, AI tools, meeting room technology, network and internet services, IT devices, and site-based applications to ensure reliable day-to-day user support.
• Ensure all IT cybersecurity compliance metrics and remediation actions are addressed in a timely manner to maintain a secure, stable, and efficient environment for end users and business operations.
• Manage relationships with third-party vendors to ensure high service quality, timely issue resolution, responsiveness, and operational continuity for end users and the site.
• Maintain accurate IT inventory records and oversee asset lifecycle management to ensure proper tracking, utilization, and replacement planning.
• Develop, implement, and continuously improve IT support procedures, service standards, and operational best practices to enhance efficiency, consistency, and user satisfaction.
• Plan, manage, and monitor the site IT budget while ensuring prudent cost control and effective resource allocation.
• Keep the team up to date on technology trends and organizational developments so they can provide informed, proactive, and effective support for evolving business and end-user needs.

Job Requirements

• Bachelor’s degree in Information Systems, Computer Science, or a related field.
• Minimum 15 years of working experience, including at least 10 years in a technical team lead role managing IT environments.
• Hands-on experience in end-user computing, including Citrix environments, desktop and laptop deployment, troubleshooting, and meeting room technology support.
• Experience supporting, enabling, and training users on Microsoft 365 applications and services to improve adoption and workplace productivity.
• Familiarity with AI tools such as Microsoft Copilot and their practical use in the workplace.
• Experience installing, configuring, and maintaining physical server hardware and related network equipment is an added advantage.

As a Senior IT Engineer , you will be responsible for managing and ensuring the stability, availability, and performance of the organization’s enterprise IT infrastructure, with a focus on systems, storage, backup, and disaster recovery operations.

• Manage and support enterprise IT infrastructure, including Windows/Linux servers and virtualization platforms (VMware / Hyper-V)
• Administer, configure, and maintain storage environments (SAN / NAS), including provisioning, monitoring, performance tuning, and capacity management
• Manage enterprise backup solutions such as Veeam, Commvault, or Veritas NetBackup
• Monitor backup jobs, investigate and resolve failures, and perform regular restore testing and recovery validation to ensure data integrity
• Support disaster recovery (DR) operations, including replication setup, failover/failback execution, and periodic DR drills/testing
• Ensure adherence to defined RPO (Recovery Point Objective) and RTO (Recovery Time Objective) targets, as well as data protection and compliance standards
• Perform proactive infrastructure monitoring, system health checks, patch management, and preventive maintenance activities
• Participate in incident management, troubleshoot infrastructure issues, and ensure timely resolution with minimal business impact
• Conduct root cause analysis (RCA) for major incidents and implement corrective and preventive actions (CAPA)
• Coordinate with internal IT teams, vendors, and external clients for support, escalation handling, and project implementation
• Maintain accurate and up-to-date technical documentation, operational runbooks, backup reports, and infrastructure records
• Support infrastructure optimization initiatives, including performance improvements, automation opportunities, and capacity planning
• Provide escalation support for complex technical issues beyond L2/L3 operational teams (Senior Engineer responsibility layer)

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Manage user access lifecycle including provisioning, modification, and de-provisioning across systems.
• Handle IAM service requests and incidents, working with IT and business teams to resolve access issues.
• Support access reviews and certification campaigns to ensure compliance with security policies.
• Maintain IAM documentation and audit reports aligned with standards such as ISO/IEC 27001 and guidelines from the Monetary Authority of Singapore.

Requirements:

• Degree in IT, Computer Science, or related field with 3–5 years of IAM or IT operations experience.
• Experience with IAM technologies, such as Microsoft Active Directory and Microsoft Azure Active Directory.
• Knowledge of IAM lifecycle and access control principles.
• Familiarity with ITSM tools and scripting, such as ServiceNow, PowerShell, or Python.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892