Total 22 job vacancies by Salesforce.com Singapore Pte. Ltd.

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About the Role

We are thrilled to offer an exceptional opportunity for a visionary Presales professional to join our team as an Account Solution Engineer. This role presents an exciting chance to collaborate with a rapidly expanding and dynamic industry, showcasing the innovative capabilities of Salesforce applications and platforms.
We are seeking a candidate who is not only proficient in Presales but is also deeply passionate about driving impactful change and fostering continuous learning and personal growth.
The ideal candidate will have a proven track record of partnering with organisations to drive tangible business outcomes through cutting-edge technology solutions. They should possess a keen ability to engage with both business and technology leaders at the highest levels, effectively communicating the transformative power of Salesforce.
More than just presenting features, we are looking for someone who can passionately articulate the profound business value that comes from embracing change and leveraging Salesforce as a strategic partner in the journey towards digital transformation. If you are an innovative thinker who is enthusiastic about your work, dedicated to ongoing learning, and driven by the prospect of personal and professional growth, we encourage you to apply.

Responsibilities

• Manage Small and Medium Business (SMB) organisations across a range of industries — particularly within the Malaysia territory — to understand their challenges and goals through focused discovery sessions and workshops.

• Play a pivotal role in aligning innovative strategies to technology solutions within complex accounts, partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions across the various Salesforce product lines.

• Work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations. Assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.

• Business Problem Solving: Take ambiguous and sophisticated business problems and — using research and business assessment capabilities — define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.

• Innovation Management: Bring focus to a client's decision-making process by communicating and evaluating solution options and driving consensus among key stakeholders. In some instances, help clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.

• Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with Salesforce Solutions.

• Assist the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions — delivering transformational pitches based on live product demonstrations. These solutions will leverage all Salesforce technologies to address the core challenges and objectives uniquely identified for each customer.

• Discover the customer's business needs and position the best Salesforce solution to achieve their business objectives.

• Build and present customised solutions and demonstrations focused on Salesforce products to multiple customer personas, showing how Salesforce will accelerate their business strategies and provide a clear path to value.

• Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions.

• Orchestrate and lead cross-functional solutions engagements, and align them to the opportunity strategy.

• Develop and deliver the story of the customer experience aided by Salesforce technologies.

• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.

• Contribute to the team with an open mindset — feedback is always welcome as we strive for excellence.

• Ability to travel based on territory alignment and region (including within Malaysia).

Required Qualifications

• B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• Knowledge of related applications, relational databases and web technology.

• Strong oral and written communication skills in both Bahasa Melayu and English — ability to engage with clients and stakeholders across Malaysia and Singapore effectively.

• Solid presentation, collaboration and interpersonal communication skills.

• Ability to work as part of a team to solve technical problems in varied environments.

• Minimum of 2 years of professional experience.

• Must be a Malaysian citizen or Malaysia Permanent Resident (PR), willing to work in Singapore and relocate back to Malaysia when the entity is established.

Preferred Qualifications

• Salesforce Certifications

• Previous experience as a Solution/Sales Engineer for a CRM company or similar technology

• Basic programming experience in HTML and other web-based technologies

• Familiarity with the Malaysian business landscape and local enterprise ecosystem

We are thrilled to offer an exceptional opportunity for a visionary Presales professional to join our team as a Account Solution Engineer. This role presents an exciting chance to collaborate with a rapidly expanding and dynamic industry, showcasing the innovative capabilities of Salesforce applications and platforms. We are seeking a candidate who is not only proficient in Presales but is also deeply passionate about driving impactful change and fostering continuous learning and personal growth.The ideal candidate will have a proven track record of partnering with organisations to drive tangible business outcomes through cutting-edge technology solutions. They should possess a keen ability to engage with both business and technology leaders at the highest levels, effectively communicating the transformative power of Salesforce.More than just presenting features, we are looking for someone who can passionately articulate the profound business value that comes from embracing change and leveraging Salesforce as a strategic partner in this journey towards digital transformation. If you are an innovative thinker who is enthusiastic about your work, dedicated to ongoing learning, and driven by the prospect of personal and professional growth, we encourage you to apply.


Responsibilities

• Manage Small and Medium Business (SMB) organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops.

• A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions across the various Salesforce product lines.

• Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.

• Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.

• Innovation Management: Bring focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.

• Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions.

• "Solutioning" is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate. These Solutions will use all of the Salesforce technologies to address the core challenges and objectives that are uniquely identified for each customer.

• Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives

• Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.

• Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions

• Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy

• Develop and deliver the story of the customer experience aided by Salesforce technologies

• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position

• Come with a open mindset and contribute to the team, we are always open to feedback in order to keep striving for excellence

• Ability to travel based on territory alignment and region

Required Qualifications:

• B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• Knowledge of related applications, relational database and web technology

• Solid oral, written, presentation, collaboration and interpersonal communication skills

• Ability to work as part of a team to solve technical problems in varied political environments

• Minimum of 2 years of professional experience

Preferred Qualifications:

• Proficiency with Vietnamese language as the role requires liaising with Vietnamese-speaking customers and stakeholders based in Vietnam and may require travel to Vietnam

• Salesforce Certifications

• Previous experience as a solution/sales engineer for a CRM company or similar technology

• Basic programming experience in HTML and other web based technologies

As an Enterprise Architect, you will play a pivotal role in driving business transformation and delivering exceptional customer success through strategic use of Salesforce technologies. You will serve as a trusted technology and transformation advisor to some of the largest and most complex enterprise customers in the region. Our Enterprise Architects partner closely with clients to align their business priorities with technology roadmaps, guiding them on their digital transformation journey using the Salesforce platform. We proudly embody the Salesforce values: Trust, Customer Success, Innovation, Giving Back, Equality, Wellness, and Transparency.

Your Responsibilities: We are seeking experienced Digital Transformation Enterprise Architects to join our team. You will be embedded with key customers as a strategic advisor, delivering enterprise-level insights and guiding them across the Salesforce solution portfolio. This role requires a thought leader with deep curiosity for technology and broad industry expertise—someone who can look beyond the Salesforce platform and connect deeply with each client’s environment and strategic goals.

Your Impact: With the support of a comprehensive onboarding program—including certifications and internal enablement—you will quickly become a trusted Salesforce expert. As a successful Enterprise Architect, you will:

• Serve as a trusted technology advisor to some of the most significant companies in the region.
• Demonstrate and deepen your technical expertise through impactful conversations at the C-suite and all organizational levels.
• Build strong, trust-based relationships with key sponsors, stakeholders, and team members.
• Apply and advocate for best practices in Enterprise Architecture, Design Thinking, Value Assessment, Delivery Governance, Change Management, and Application Lifecycle Management.
• Shape and influence digital roadmaps and transformation programs by bringing in industry-leading innovations and technology trends.
• Mentor and influence diverse teams, including customers, partners, and internal stakeholders.
• Contribute to broader organizational goals by building strong relationships with both internal and external partners.

Basic Requirements
• A genuine passion for business transformation through technology.
• Deep understanding of and responsiveness to customer needs, with a strong commitment to their success.
• Proven experience delivering enterprise solutions (especially those involving stakeholder lifecycle management) within major software domains (e.g., CRM, Data, AI).
• Ability to operate independently and thrive in a distributed, collaborative environment.
• Outstanding interpersonal, communication, and stakeholder management skills.
• Demonstrated ability to rapidly learn new technologies.
• Strong skills in content creation, facilitation, and executive-level presentations.
• Bachelor’s degree in a technical field, or equivalent combination of education, training, and experience

Preferred Qualifications
• Architectural experience across a broad range of technologies including CRM, Data, AI, Integration, and Middleware.
• Background in enterprise consulting and experience leading complex technology implementations.
• Strong ability to build and maintain trusted relationships with C-level stakeholders.
• Hands-on experience designing and delivering enterprise solutions on the Salesforce Platform.
• Deep industry knowledge in one or more of the following: Financial Services, Telecommunications, Public Sector, Travel & Hospitality, Retail, etc.

The Account Solution Engineer is responsible for leading the technical solution throughout the sales cycle, collaborating with internal teams, customers, and partners to formulate a comprehensive technical account plan/strategy and to lead sales engagements to their technical conclusion.
The Solutions Engineer works alongside their colleagues, participates in building team culture and supports their aligned sales team. The Solution Engineer drives success by understanding customer use cases and crafting technical solutions utilizing the Informatica Data Management Cloud, educating both customers and internal stakeholders about the Informatica value proposition, engaging in in-depth architectural discussions, and ensuring that solutions are optimized for successful deployment and usage in the cloud.

Responsibilities:

• Manage customer engagements independently across a range of industries

• Work closely with customers as the main technical contact to understand their data management, master data management (MDM), and data governance challenges

• Build trusted relationships with VP/Director personas, data engineers, data scientists, and other technical personas

• Perform all activities leading up to the delivery of a customer demo including discovery, technical qualification/fit, customer presentations, demos, and related customer facing communication

• Create and deliver customized demos and conduct technical workshops with customers

• Lead Request For Proposal (RFP) responses and Proof Of Concept's (POC)

• Partner with the Customer Success Management (CSM) team on nurture activities including technical advisory, workshops, etc.

• Provide customer feedback on product gaps using Vivun.

• Support demos at marketing events independently.

• Serve as a mentor to team members, contributing to collective selling assets, knowledge repositories, and enablement materials

• Contribute to pipeline generation through delivery of technical workshops, participation in social media promotions, content creation for external dissemination, and involvement in industry marketing events

• Stay current on certification of services required for area of responsibility

• Proactive learner who shares best practices, content, tips and tricks, and competitive intelligence

Skills/Experience Required:

• BA/BS or equivalent educational background is preferred

• 12+ years of presales/technical sales or consulting experience

• 10+ years of relevant experience in data integration, master data management, or data governance

• Must be proficient English and Vietnamese languages to manage customers from Vietnam Region.

• Certification in cloud services like AWS, GCP, Azure or Similar and Data technologies like Snowflake or Databricks or similar products is preferred.

• Advanced knowledge of security for cloud computing

• Expert level skills for Informatica services and product capabilities

• Ability to engage VP/Director customer personas

• Expert storytelling and presentation skills across multiple horizontal and vertically specific use cases

• Advanced technical knowledge of hybrid deployment of software solutions, data warehousing, database, and/or business intelligence software concepts and products

• Ability to create and execute on a strategic technical account plan

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

The ideal Technical Consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Developers deliver technical solutions to meet the customer’s business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution

Your Impact

• Participate in the full application life cycle - design, development, testing, and deployment

• Interact with customers, project teams, and other stakeholders to ensure customer success

• Design, develop and integrate Salesforce apps and components with back-office systems using modern web tools and technologies

• Develop proofs of concept as needed during the design and requirements phase to evaluate products and integration strategies

• Validate application code using unit tests, security tests, and profiling tools

• Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during the deployment and implementation of the solution in production environments

• Produce project documentation, including functional and technical designs, and end-user guides

• Travel is infrequent, varying with consultant preference and client requirements

Minimum Requirements: 

• 3+ years of experience in design and implementation using Salesforce.com tec

• Skill and passion for programming and technology

• Understanding of object-oriented programming (OOP) concepts

• * Skilled in Java, C#, or comparable OOP language

• Experience with HTML, CSS, JavaScript

• Experience with modern IDEs (VSCode, IntelliJ) and SCM tools (Git, SVN)

• Strong problem-solving skills

• Ability and desire to learn new technologies and development tools

• A creative mindset to apply innovative approaches to software design

• Desire to work in a highly collaborative environment with a large team of like-minded developers

• Understanding of relational databases, data modelling, and SQL

• Understanding of Agile, Scrum, or other iterative development methodologies

Preferred Requirements:

• Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative subject area. Equivalent demonstrable work experience instead of a degree will be considered

• Ability to convey and convince customers of best practices at various levels within a large organisation

• Application design and development background

• Travel may be required and varies depending on the client's requirements

• A Strong Enterprise Architecture background would be favorable

• Relevant Salesforce experience is desired 

• Highly beneficial to have any Salesforce product certifications before joining:

• Salesforce Certified Administrator

• Salesforce Certified Advanced Administrator

• Platform App Builder

• Salesforce Certified Sales Cloud Consultant

• Salesforce Certified Service Cloud Consultant

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

OVERVIEW OF THE ROLE
Salesforce is currently seeking a Technical Architect, Public Sector Solutions to join our Professional Services team in Singapore. The Technical Architects serves as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex customers.

Salesforce Technical Architects collaborate with Customers and Partners during project cycles to share their extensive knowledge of thehttp://salesforce.com/Salesforce.com platform and product suite. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive toward the best possible solutions. They paint a solution vision, architect the system and provide guidance during the implementation.

Technical Architects are highly effective interacting across technical and business resources from the developer level through mid-management and above and are therefore a trusted advisor for business and technology collaborators. Finally, with experience in software delivery cycles based on agile methodologies the architect supports and is in close alignment with project management activities.

YOUR IMPACT

• Demonstrated ability to rapidly learn new technologies and Salesforce Clouds, and quickly ramp up to lead implementation and advisory engagements with confidence.

• Ensure scalable and standard methodology solutions to meet and exceed customer needs.

• Guide the evaluation of business and technical requirements.

• Build relationships with key collaborators and team members.

• Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team.

• Align with project and engagement managers to support planning and implementation in close collaboration with the customer.

• Review and guide project vision and direction, implementation approach and key artefacts.

• Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management.

• Where required, hands-on application configuration to meet customer needs.

• Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence.

• Fuel our internal growth by identifying, leading or contributing to internal pivotal initiatives, such as innovations, building up a strategic brand, and nurture teammates' skills by sharing knowledge.

• Where required, support pre-sales activities to position Salesforce Services.

• Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities.

REQUIRED QUALIFICATIONS

• Hands-on technical consulting and solution implementation experience for a major software domain (e.g. CRM, ERP, HR) as well as coding experience in object oriented languages.

• Ability to analyze, design, and optimize business processes via technology and integration.

• Experience in guiding customers and project members in rationalising and deploying emerging technology for business use cases.

• Work independently and as part of a distributed team and a willingness to take ownership of problems.

• Rapidly learn new technologies as well as strong presentation, communication and facilitation skills.

• Available to travel regionally depending on customer needs.

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

PREFERRED QUALIFICATIONS

• A detailed understanding of Web Services, Data Modeling, and Enterprise application architecture and integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM).

• Ability to build and maintain key relationships with C-level / mid level and key decision makers.

• Experience as a Senior Architect and/or CTO in a mid to large sized organisation with leadership driving an organisational transformation in a matrixed organisation.

• Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions.

• Proven experience in working for Public Sector in Singapore and / or across the South Asia region.

The Solution Engineer is responsible for leading the solution throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience.

The Solutions Engineer is an experienced person who works alongside their colleagues, participates in building our team culture and supports their aligned sales team to create solutions for prospects and customers.To accomplish this, the Solutions Engineer must have a strong desire to set the vision translating business objectives into enticing and actionable recommendations. The Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey.

Responsibilities:

• Manage Enterprise and Commercial organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops

• Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals

• Build trusted relationship with senior executives and key decision makers across Business and Technology

• Able to create the first level of Business Architecture and engage Business/ IT on it.

• To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value

• Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources

• To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives

• Present compelling Salesforce & partner solutions while supporting relationships with customers and partners

• Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.

• Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.

• Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.

• Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources.

Skills/Experience Required:

• B.S. Computer Science, Software Engineering, MIS or equivalent work experience

• Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage

• A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.

• Business case/value engineering experience to drive compelling points of view

• Knowledge of related applications, relational database and web technology

• Solid interpersonal communication skills and relationship skills

• Ability to work as part of a team to solve technical problems in a varied environment

• Translate these needs into a compelling vision and roadmap for our customers

• Translating/Presenting/Understanding the unique business requirements of customers within multiple industries

• Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role

• Proven time management skills in a dynamic team environment.

• Ability to work as part of a team to solve problems in varied, fast paced environments

• Inquisitive, practical and passionate about technology and sharing knowledge

• Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles

• Good at explaining ideas and finding ways to keep people’s attention.

• Knowledge of Salesforce will be an added advantage.