Total 28 job vacancies by Salesforce.com Singapore Pte. Ltd.

Slack is more than just a tech company. We are on a mission to make your working life simpler, more pleasant and more productive. We believe that culture is the compass to success and so our Slack Values are woven into the fabric of all we do. We seek outstanding talent eager to do the best work of their life while supporting others in doing the same. We are looking for an Account Executive to join us in our Singapore Enterprise Team. This region represents a huge opportunity for Slack and we are excited to develop this business unit. We seek outstanding people eager to do excellent work while supporting others in doing the same! You will be responsible for evangelizing the value of Slack to new prospects, as well as working with existing customers to drive adoption and the value they derive from our platform. We are a customer-centric team that is passionate about the development of trusted relationships across our customer base.

You will work closely with customers to understand their business objectives and act as their trusted guide to enable our customers to work in new ways. If you enjoy working with customers from a variety of industries in a rapidly changing environment, come and join us! Slack has a positive, diverse, and supportive culture— we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello? What you will be doing:

• Drive ACV within the Singapore Enterprise  customers by creating, navigating, and closing opportunities, and making our customers successful with Slack.

• Provide recommendations based on a customer’s business needs and usage patterns

• Lead multiple customers simultaneously at various stages of the Slack buying cycle

• Drive revenue through proactive outreach to new and existing customers

• Balance inbound customer communication and prioritize/raise issues appropriately including billing, legal, security, and technical inquiries

• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas

Across all sales teams, we are looking for the following attributes:

Business acumen Consultative selling Prospecting skills Compelling communicator Urgency Competitive spirit Collaborative, win-as-a-team attitude Resourceful Coachable Drive for results Trusted advisor

Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco, CA and has offices around the world. For more information on how Slack makes teams better connected, visit slack.com. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack.

Slack is more than just a tech company. We are on a mission to make your working life simpler, more pleasant and more productive. We believe that culture is the compass to success and so our Slack Values are woven into the fabric of all we do. We seek outstanding talent eager to do the best work of their life while supporting others in doing the same. We are looking for an Account Executive to join us in our Singapore Enterprise Team. This region represents a huge opportunity for Slack and we are excited to develop this business unit. We seek outstanding people eager to do excellent work while supporting others in doing the same! You will be responsible for evangelizing the value of Slack to new prospects, as well as working with existing customers to drive adoption and the value they derive from our platform. We are a customer-centric team that is passionate about the development of trusted relationships across our customer base.

You will work closely with customers to understand their business objectives and act as their trusted guide to enable our customers to work in new ways. If you enjoy working with customers from a variety of industries in a rapidly changing environment, come and join us! Slack has a positive, diverse, and supportive culture— we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello? What you will be doing:

• Drive ACV within the Singapore Enterprise  customers by creating, navigating, and closing opportunities, and making our customers successful with Slack.

• Provide recommendations based on a customer’s business needs and usage patterns

• Lead multiple customers simultaneously at various stages of the Slack buying cycle

• Drive revenue through proactive outreach to new and existing customers

• Balance inbound customer communication and prioritize/raise issues appropriately including billing, legal, security, and technical inquiries

• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas

Across all sales teams, we are looking for the following attributes:

Business acumen Consultative selling Prospecting skills Compelling communicator Urgency Competitive spirit Collaborative, win-as-a-team attitude Resourceful Coachable Drive for results Trusted advisor

Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco, CA and has offices around the world. For more information on how Slack makes teams better connected, visit slack.com. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Overview of the Role:

Salesforce is looking for a curious Mid Market Account Executive with knowledge of technology and value-based solution selling. This Business Unit sells the entire Salesforce platform into set of named accounts. Think of yourself as the "General Manager" in this role - mapping account strategies, aligning resources and acting as the extension of your customer. You will drive the overall account strategy and revenue growth by working closely with other product specialists. You will have technical support from solutions architects and sales engineers. This role will be responsible for the Singapore territory.

Required Skills and Qualifications:

• Revenue: Proven success in quota-carrying, technology solution-based direct sales

• Account Planning and Strategy: Develops and executes plans to meet sales objectives by identifying and qualifying opportunities in the Singapore market

• Research and Discovery: Analyzes prospects’ current processes, identifies business challenges, and aligns with strategic goals based on customer use cases and value hypotheses

• Solutioning: Crafts compelling value propositions by aligning technology solutions with customer needs

• Customer Communication: Engages customers clearly, concisely, and promptly through writing, speaking, presenting, and using tools such as whiteboarding, Google Slides, and Zoom

• Resource Utilization: Drives results by leveraging all available tools and resources effectively

• Team Selling: Collaborates with account teams and partners to support deal execution and ensure customer success

The Enterprise Account Executive maintains and expands relationships with strategically important and large enterprises. Assigned to a number of named customers, the enterprise account executive is responsible for achieving sales quota and assigned strategic account objectives as well as developing business within some white space accounts.

Responsibilities:

• Establish professional and deep relationships with key personnel in assigned customer accounts

• Leads account planning process that develops account strategy, financial targets and critical milestones for 1–3-year period

• Leads cross functional team within Salesforce to meet customer accounts performance objectives and expectations

• Deep understanding of customer's business environment, proactively assesses, clarifies and validates customer needs on an ongoing basis.

• Leads solution development efforts that best address customer needs and generating pipeline for the Salesforce

• Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business case definition, ROI analysis, references and analyst data.

• Manage the end-to-end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Co-Primes, Executives, Partners etc.

• Generate short term results whilst maintaining a long-term perspective to maximize overall revenue generation.

• Accurate quarterly forecasting and revenue delivery.

Requirements:

• Relevant experience of solution selling within a major IT services or software vendor.

• Candidate must have experience selling into Singapore market

• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets

• Ability to build rapport with customers including CxOs.

• CRM/ or application sales, relevant enterprise experience preferred.

• Adaptability with open mindset, driven, customer focused and a team player

• Have experienced in leading and orchestrating a virtual team across a matrix organization to deliver outcomes for the customer

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Overview of the Role:

Salesforce is looking for a curious Mid Market Account Executive with knowledge of technology and value-based solution selling. This Business Unit sells the entire Salesforce platform into set of named accounts. Think of yourself as the "General Manager" in this role - mapping account strategies, aligning resources and acting as the extension of your customer. You will drive the overall account strategy and revenue growth by working closely with other product specialists. You will have technical support from solutions architects and sales engineers. This role will be responsible for the Singapore territory.

Required Skills and Qualifications:

• Revenue: Proven success in quota-carrying, technology solution-based direct sales

• Account Planning and Strategy: Develops and executes plans to meet sales objectives by identifying and qualifying opportunities in the Singapore market

• Research and Discovery: Analyzes prospects’ current processes, identifies business challenges, and aligns with strategic goals based on customer use cases and value hypotheses

• Solutioning: Crafts compelling value propositions by aligning technology solutions with customer needs

• Customer Communication: Engages customers clearly, concisely, and promptly through writing, speaking, presenting, and using tools such as whiteboarding, Google Slides, and Zoom

• Resource Utilization: Drives results by leveraging all available tools and resources effectively

• Team Selling: Collaborates with account teams and partners to support deal execution and ensure customer success

Every CIO today is being required to evaluate their integration strategy in order to move faster and increase innovation to meet the demands of the market. Organisations are spending over $443 billion on integration work every year, yet they still can’t move fast enough to outpace competition. MuleSoft is building a new category of software to uniquely tackle this massive challenge, with our industry-leading integration platform and a profound focus on customer success for over 1,200 enterprises across the globe.

We are looking for outcomes-oriented, highly collaborative Account Executives with an ambitious spirit to help us take on this market opportunity and achieve significant revenue targets. MuleSoft is one of the fastest growing enterprise software companies ever, and our Sales team is key to our explosive growth across the globe.

This is not your standard tactical role selling a piece of software. You will be a key member of a close-knit, cross-functional team who is owning and driving the go-to-market strategy for your territory, and leading the sales cycle (Direct Prime Sales, not overlay). We are paving the way to not only change the way our customers build software, but transform the way they do business. You will sell strategic business outcomes with long-term, high growth engagements.

You will enter accounts via Line of Business, not IT. You will identify strategic business initiatives where time is of utmost importance to the top and bottom line. You will sell strategic business outcomes with long-term, high growth engagements through a valued sales motion.

In this role, you will be challenged as a salesperson to grow personally and professionally: The majority of leaders in our Field organisation come through internal promotions, and you’ll be surrounded by some of the smartest people in the world who will push you and support you to do the best work of your career.

In your first year, you can expect to:

• Work toward exceeding your ramped annual sales quota and create a pipeline that will propel the growth of your business in the following year
• Partner with our global Sales Enablement team, who will guide you through onboarding and development programs that ensure your success
• Create a plan for your own territory long-term, building demand and working on existing and newly crafted opportunities
• Become an expert in MuleSoft messaging, our sales approach, and our products and services
• Be surrounded by a team of fiercely motivated individuals who are committed to delivering outstanding customer outcomes

What you’ll need to be successful:

• Experience selling to the Singapore market is a critical prerequisite, both focusing on existing customers and opening new whitespace accounts
• Recent, cumulative experiences that demonstrate your success in leading sophisticated and commercially significant sales to IT and business leaders
• Experience driving large and high complexity deals, $500 - 1000K+
• Deep Singapore experience and any other local requirements. At least 10+ years of experience in Solution sales within the Software industry
• Excitement around hunting greenfield territory and building your business from the ground up
• Strong focus on delivering customer success with a consultative, outcome-based sales approach
• Value speaking directly and honestly with others’ best interests at heart (we use radical candor)
• Understanding of industry-specific integration challenges and compliance requirements (financial services, healthcare, retail, etc.) which would enable you to position MuleSoft’s Anypoint Platform within vertical-specific digital transformation initiatives.
• A highly collaborative great teammate with company-first mentality—“be a good human” is a core value, meaning we leave our egos at the door and support each other to get results and win together
• Entrepreneurial and strategic self-starter with a willingness to embrace technical concepts, demonstrating intellectual curiosity and genuine empathy for customer business challenges.
• Combines commercial drive with the ability to translate complex technology solutions into meaningful business outcomes that address client priorities.
• Experience navigating complex enterprise buying committees spanning both business and IT stakeholders, with proven ability to align diverse priorities and build consensus around platform investments.
• Demonstrated ability to engage meaningfully with technology leaders and CIOs about their technology roadmaps, showing how integration platforms can support broader strategic initiatives rather than just solving tactical problems.

Our SMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision-makers within their patch, and become natural at helping customers realize value from their Salesforce investments.You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting for the Malaysia.
 

Responsibilities:

• Lead a dedicated customer set (region or vertical) in the SMB space being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.

• Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.

• Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers.

• Strengthen client relationships through regular engagement and face-to-face meetings

• Prioritise and lead industry events and user groups to generate market interest.

• Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities.

• Building account strategy and territory plan for the Malaysia.

Required Qualifications:

• Proven track record of success in full cycle sales

• Experience in the Malaysia market with a track record of success.

• Credibility at all levels and evidence of building positive relationships internally and with the customer.

• Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.

• Successful history of net direct new business sales, proving consistent delivery against targets.

• High motivation, resilience and ambition to build a career at Salesforce.

Our Enterprise segment focuses on working with our most strategic customers and organizations of 5000- 10,000+ employees. As an Account Executive, you will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities

As an Informatica Account Executive, you will partner with companies to uncover and drive complex digital transformation strategies, utilizing our Intelligent Data Management Cloud™ (IDMC. In this role, you will be working directly with C-level executives and partnering with an account team to drive customer business objectives and outcomes in the local Vietnamese market.

Note: By applying to the Informatica Enterprise Account Executive posting, recruiters and hiring managers who support multiple verticals across the organization hiring for both Commercial and Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.

You may be aligned to the following verticals and/or clouds:

• Healthcare & Life Sciences

• Financial Services

• Retail & Consumer Goods

• Manufacturing, Automotive, and Engineering

• Consumer & Business Services

Responsibilities:
Our Informatica Enterprise Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts in the local Vietnamese market.

• Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives

• Coordinate internal resources to meet customer business needs

• Assist with account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment

• Share both Informatica and Salesforce value proposition for existing and/or new customers

• Drive growth within new and existing, assigned accounts

Qualifications:

• Full cycle sales experience

• Experience in selling technical platforms preferred

• Data Management Marketplace awareness

• Management of large key Enterprise account(s)

• Ability to strategize with a large extended team

• Fluent in English and Vietnamese to communicate with Vietnamese customers

At Salesforce Digital 360, we believe customer-centric marketing is the foundation of business excellence. We challenge the status quo to ensure brands are present in the moments that matter to their customers. We deliver simple-to-use, flexible, reliable and user-friendly business tools that enable companies to take their customers on an engaging 1:1 journey with their brand, at scale. We power these customer journeys for brands via our secure, 100% cloud-based technology across Email, Mobile, Social, Web, Ads, and any connected device, helping to transform businesses, driving exceptional growth for customers via the delivery of key business objectives, and just plain cool technology!

The Solutions Engineering Team: a bit about us
The Solutions Engineering team is at the forefront of the entire Marketing Cloud technology landscape. This collaborative team works closely with sales to uncover real business problems faced by customers and prospects and develops solutions and processes to not only overcome these obstacles but deliver phenomenal digital transformation. From workshops, white-boarding, presentations, demonstration and proof-of-concept builds, this team works closely with all areas of the business and all aspects of a wide technology stack.We’re a fast-paced, light-hearted crew that work together, get the job done, and never take ourselves too seriously. It’s like a startup, without the capital.
Your Responsibilities: a bit about you
A Solutions Engineer at Salesforce plays a crucial role in developing innovative solutions for complex technical and digital marketing requirements. This role collaborates with sales, services, product, business consulting, as well as prospective and existing customers. Meeting with C-level, Director-level, management-level and user-level customer contacts, the Solutions Engineer must be able to easily adapt to each type of conversation, whether it’s strategic and high-level, or highly detailed and technical. The highly respected role of the Solution Engineer is seen as the voice of reason, and generally focuses on the following key areas:

* Solution Development: Work closely with business stakeholders and technical resources to uncover technical challenges and goals relating to digital marketing, to then develop a solution and roadmap for the success of the customer.
* Build: Showcase through software demonstrations and rapid prototyping how connected experiences come to life with the Salesforce Marketing Cloud. This includes the delivery of executive-level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.
* Deliver: Deliver an engaging and coherent presentation that connects complex technology to C-level audiences with persuasive story-telling. No dancing required, occasionally some jazz-hands help though.
* Learn: Stay up-to-date on product development and roadmap, industry trends, and industry news. Sounds easy, it’s not.

Requirements:
* Proficiency with Vietnamese language as the role requires liaising with Vietnamese-speaking customers and stakeholders based in Vietnam and may require travel to Vietnam
* Pre-sales consulting experience with experience focused exclusively on the digital space
* Technical Skills on HTML, Javascript, CSS and Mobile technologies needed.
* Bachelor’s Degree in Information Technology, Computer Science, or Interactive Design
* Understanding of digital marketing best practices
* Experience Storytelling, Storyboarding, Technical Solution Design
* Experience developing mobile responsive web pages, emails and apps
* Experience with presentation software including PowerPoint, Google Slides.
* Pitching ideas, presenting to internal/external stakeholders
* A passion for solving problems
* 3 to 10+ years relevant work experience
* Industry experience across financial services, telecommunications, travel or retail preferred
* Salesforce Certifications and or Trailhead Ranger status
* SQL and relational database modelling experience
* Understanding and experience in the Martech landscape
* Enterprise software experience

Are you looking for a clear career path to Sales Development and beyond?
Do you want world-class training from an industry leading company?
Do you want to work as part of a diverse and innovative team?
Then this is your time to shine!

Salesforce is now hiring high potential individuals to join our Sales Development Associate (SDA) Program. Develop your technology and sales skills and build your career with Salesforce!

Sales Department Description:
We provide extensive training and mentoring to all candidates as well as the opportunity to attend our specialist “Sales Bootcamp” when you move to the next role in Salesforce. With our strong coaching culture, our aim is to support and nurture you on your journey to becoming a world class sales professional. This is a great opportunity to develop your experience in an international team with a market leader that has transformed the enterprise software market with cloud computing.

Who are we looking for?

• You are an early career professional and have some experience in customer engagements

• You are fluent in English AND Bahasa Indonesia to converse with clients in the Indonesia Market

• You are results-driven, have demonstrated some level of impact to pipeline, revenue and/or customer acquisition

• You are a team player and have great communication skills

• You have exceptional organisational and planning skills

• You’re independent, self-motivated, and can work off your own initiative

• You are interested in being part of a fast-paced sales environment and a sales career

• You are resourceful, coachable and have a strong business acumen

• You can accelerate growing into a quota carrying Sales Development role in around 12 months (based on performance and role availability)

What will you be doing?

• Collaborating with the Sales Development team to build further customer and industry intelligence

• Using social media channels to identify business opportunities

• Analysing organisational structures for our key accounts

• Developing new ideas for identifying potential key customers

• Attending workshops to improve your understanding of the company, improve your presentation skills and to prepare you for your next role in the company

• Provide support for running programmatic events/ programs in support of pipe generation

Our Sales Development team is comprised of Business Development Representatives (BDR) and Sales Representatives (SR).  SR's manage inbound leads while BDR's (the more senior of the two roles) focus on outbound lead generation.  This opening is for BDR.  We are currently seeking high-energy, driven professionals with sound business acumen and natural sales instincts to join our fast-paced and dynamic team. Ideal candidates should be eager to advance through a clearly defined learning and earning path. Salesforce.com  offers a fast-paced, innovative environment where you will be provided the tools, resources and outstanding leadership to sell business application solutions and take your career to the next level!

Business Development Representatives are tasked with strategically developing and qualifying revenue opportunities within their assigned territory. BDR's work closely with their AE's in a business development capacity. Candidates for this position must be highly motivated, tenacious, and self starters.

Responsibilities:

• Generate new business opportunities to fuel the sales Pipeline for our products across our Enterprise Accounts

• Create and prioritise strategic target account lists within Thailand

• Research and build "cold accounts" (i.e.: adding contacts, sending emails, cold calling)

• Consistently meet or exceed monthly sales targets/quotas.

• Conduct high level conversations with Senior Executives in prospect accounts

• Evangelize Salesforce and the On-Demand model

Required Skills:

• Fluent in Thai to converse with clients in the Thailand market

• Minimum 3 years Inside Sales experience within IT (New Business Development, Cold Calling, Planning/Strategy etc)

• Excellent track record selling to Thailand clients

• Excellent Written/Verbal communication skill

• High Energy.

• Positive Attitude.

• Ability to multi-task, prioritise, and manage time effectively.

Are you looking for a clear career path to Sales Development and beyond?
Do you want world-class training from an industry leading company?
Do you want to work as part of a diverse and innovative team?
Then this is your time to shine!

Sales Department Description:
We provide extensive training and mentoring to all candidates as well as the opportunity to attend our specialist “Sales Bootcamp” when you move to the next role in Salesforce. With our strong coaching culture, our aim is to support and nurture you on your journey to becoming a world class sales professional. This is a great opportunity to develop your experience in an international team with a market leader that has transformed the enterprise software market with cloud computing.

Who are we looking for?

• You are an early career professional and have some experience in customer engagements

• You are fluent in Vietnamese to converse with clients in the Vietnam market

• You are results-driven, have demonstrated some level of impact to pipeline, revenue and/or customer acquisition

• You are a team player and have great communication skills

• You have exceptional organisational and planning skills

• You’re independent, self-motivated, and can work off your own initiative

• You are interested in being part of a fast-paced sales environment and a sales career

• You are resourceful, coachable and have a strong business acumen

• You can accelerate growing into a quota carrying Sales Development role in around 9-12 months (based on performance and role availability)

What will you be doing?

• Collaborating with the Sales Development team to build further customer and industry intelligence

• Using social media channels to identify business opportunities

• Analysing organisational structures for our key accounts

• Developing new ideas for identifying potential key customers

• Attending workshops to improve your understanding of the company, improve your presentation skills and to prepare you for your next role in the company

• Provide support for running programmatic events/ programs in support of pipe generation

• Tableau or adjacent technology experience required
   

Role Summary

This CSM will be aligned to the Enterprise Life Sciences (Pharma and Med Tech) customer segment.
 

The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems. 

Key Responsibilities

Customer Accountability and Value Alignment

• Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.

• Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle

• Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.

• Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.

• Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.

• Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.

Strategic Advisory and Stakeholder Management

• Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.

• Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems.

• Solidify partnership commitments and drive innovation aligned with customers' business challenges.

• Increase customer engagement with products and services and identify major political barriers to customer success.

• Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.

Technical Health, Adoption, and Risk Management

• AI  Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.

• Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.

• AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.

• Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.

• Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.

• Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.

• Act as the primary point of contact for major incidents, ensuring timely communications and resolution of issues.

• Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.

• Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.

Minimum Requirements:

• Experienced business professional, preferably with 3+ years relevant industry expertise in Customer Success, SaaS platform use, or related fields. 

•  Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.

•  Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer’s business.

•  Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.

• Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development

• Working knowledge of Tableau Desktop, Tableau Cloud/Server, and Tableau Prep

• Understanding of data visualization best practices and dashboard design

• Familiarity with common data sources (databases, spreadsheets, cloud apps)

• Ability to demonstrate Tableau features and navigate workbooks/dashboards

• Knowledge of basic analytics use cases (sales dashboards, operational reporting, KPI tracking)

Cloud Specific Experience Preferred

• Tableau Desktop Specialist or Data Analyst certification

• Experience with Tableau governance basics (permissions, projects, data sources)

• Understanding of how Tableau connects to Salesforce data

Note: This role is office-flexible, and the expectation is to be in office 3 days per week.   

Responsibilities:

• Establish professional and deep relationships with key personnel in assigned customer accounts
• Leads account planning process that develops account strategy, financial targets and critical milestones for 1–3-year period
• Leads cross functional team within Salesforce to meet customer accounts performance objectives and expectations
• Deep understanding of customer's business environment, proactively assesses, clarifies and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs and generating pipeline for the Salesforce
• Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business case definition, ROI analysis, references and analyst data.
• Manage the end-to-end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Co-Primes, Executives, Partners etc.
• Generate short term results whilst maintaining a long-term perspective to maximize overall revenue generation.
• Accurate quarterly forecasting and revenue delivery.

Requirements:

• Relevant experience of solution selling within a major IT services or software vendor.
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Ability to build rapport with customers including CxOs.
• CRM/ or application sales, relevant enterprise experience preferred.
• Adaptability with open mindset, driven, customer focused and a team player
• Have experienced in leading and orchestrating a virtual team across a matrix organization to deliver outcomes for the customer

Named Account Executive,Vietnam - MuleSoft - Based In Singapore

MuleSoft are looking for an experienced technology seller, having sold technology licence in their career - preferably software, but will consider most technology solutions. This is not your standard tactical role selling a piece of software. You will be responsible for owning and driving the go-to-market strategy for your territory, and leading the sales cycle (Direct Sales, not overlay).

We are paving the way to not only change the way our customers build software, but transform the way they do business.

You will enter accounts via Line of Business, not IT. You will identify strategic business initiatives where time is of utmost importance to the top and bottom line. You will sell strategic business outcomes with long-term, high growth engagements through a valued sales motion.

In this role, you will be challenged as a salesperson to grow personally and professionally.

In your first year, you can expect to:

• Work toward exceeding your ramped annual sales quota and create a pipeline that will propel the growth of your business in the following year

• Partner with our global Sales Enablement team, who will guide you through on-boarding and development programs that ensure your success

• Create a plan for your own territory long-term, building demand and working on existing and newly created opportunities

• Become an expert in MuleSoft messaging, our sales approach, and our products and services

• Be surrounded by a team of fiercely motivated individuals who are committed to delivering extraordinary customer outcomes

What you’ll need to be successful:

• Experience selling to the Vietnam market

• Business level proficiency in Bahasa Melayu

• Recent, cumulative experiences that demonstrate your success in leading complex and commercially significant sales to business leaders with support from IT leaders

• Experience driving large deals, $250K+

• Strong financial savvy in order to craft well-founded value propositions

• Excitement around hunting greenfield territory and managing ongoing customer relationships to grow accounts

• Experience in Solution sales within the Software industry

• An entrepreneurial spirit around owning a territory and building your business from the ground up

• Previous experience selling complex software solutions into Enterprise level customers.

• Strong direct sales experience (not Channel or Partner based)

• Ability to manage wider eco-system of partners and advisory firms.

• Consistent over-achievement of quota and revenue goals

• Successful history of net new business sales is a must

• Proven track record with relevant customer relationships

• Direct & New Business sales experience

• Proven ability to demonstrate virtual and extended teams

About MuleSoft, a Salesforce company
Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Lotus’s, AXA, Wells Fargo and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work diligently to build this culture, and we’re proud to have been named the #1 Top Workplace in the Bay Area and a best place to work 6 years in a row.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.