Total 1,478 Senior Executive level Information Technology job vacancies

At Lionsbot, you’ll be part of the Autonomy team in development of perception software stack to achieve best performance autonomy. You will be responsible for designing and implementing key modules for the robotics perception stack, ranging from sensor evaluation, sensor calibration, perception algorithms development and integration with navigation stacks.

Within the autonomy team, you’ll have independent deliverables and will be expected to take full ownership of executing them. Some of the key responsibilities:

Key Responsibilities

• Design and implement key CV and Deep Learning algorithms to enhance scene understanding and robot perception.
• Develop and optimize 3D pointcloud-based feature detection, tracking, and segmentation pipelines
• Develop robust sensor calibration pipelines
• Train, tune, and deploy deep learning models for object detection and semantic segmentation
• Calibrate and tune perception sensors (LiDAR, RGBD, stereo cameras) for robust performance in real-world conditions
• Collaborate closely with teammates from navigation and SLAM teams to deliver high-quality autonomous software stacks that powers next generation cleaning robots.
• Produce clean, efficient, and well-tested C++ and Python code
• Contribute to technical documentation, testing infrastructure, and team knowledge sharing

Qualifications & Experience

• Bachelor’s or Master’s degree in CS, Robotics, or a related field (or PhD with relevant focus)
• 3+ years of industry experience in robotics perception or applied computer vision
• Proficient in data structures, algorithms and software design
• Proficient in C++ and Python development on Linux
• Hands-on experience with Deep Learning frameworks such as, PyTorch or TensorFlow
• Familiarity with 2D/3D sensor processing and related libraries such as OpenCV, PCL, etc
• Strong theoretical understanding of Deep Learning (DL) models related to Computer Vision (CV).
  • Knowledge of common image classification, object detection and tracking algorithms.
  • Familiarity with recent research trends in DL/CV.
• Experience working with ROS1 / ROS2
• Experience working with sensor modalities such as Stereo Cameras, RGBD cameras and 2D/3D Lidars.

If you have a passion for driving meaningful operational improvements, excel at analytical problem-solving, and thrive in a dynamic scaleup atmosphere, we invite you to join LionsBot and help shape the future of robotics innovation.

Responsibilities:

• Involved in large projects ranging from commercial, industrial, institutional, residential, mixed development, healthcare, infrastructure and MRT/rail etc.
• To lead, manage and coordination of projects complying with authorities' requirements and standards.
• Confidently administer the contract and effectively manage the project team and Consultants for best results.
• Proactively identify and resolve technical coordination, site and/or authorities compliance problems.
• Strong leadership skills and ability to work as a team.
• Ensure compliance with local building codes and regulations.
• Coordinate and carry out tender, evaluation, recommendation and award processes.
• Keep updated on contractual and authorities' requirements.
• Nurture, coach and upgrade skill levels of team members.

Requirements:

• Architectural masters/degree recognized by Board of Architects Singapore.
• Minimum 10 years of post-graduate architectural experience.
• Bim/Revit, Archicad, Autocad, Sketchup, In-Design, as well as basic rendering and graphics publishing software programs.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

About Aurigin

Founded in 2001, Aurigin designs, develops and delivers smart automation equipment and solutions to semiconductor and electrical manufacturing customers. Our systems, such as our flagship BGA ball mount equipment, are installed globally and help produce complex semiconductor devices that power everything from our daily lives to the next frontier of intelligence.

Responsibilities and Duties

• Design & develop high precision & high-speed machines using CAD tools.
• Test and evaluate design.
• Conduct experiments methodically, analyse data and interpret results.
• Identify, formulate and produce effective solutions to emerging problems.
• Evaluate final product’s overall performance, reliability and safety.

Requirements

• Bachelor’s/Master’s Degree in Mechanical/Mechatronics Engineering and preferably with design experience in similar equipment / machine / automation engineering environment.
• Good aptitude and strong interest in machine design.
• Robust understanding of core concepts including mechanics, kinematics, thermodynamics and materials science.
• Creative thinker with strong analytical and problem-solving skills.
• Accurate and strong attention to detail.
• Good communication skills.
• Applicants with demonstrated relevant experience will be consider for senior appointments.

Job Purpose:

Hands-on experience with knowledge of full spectrum of accounts

Efficiently undertake a range of duties related to the accounting/bookkeeping/treasury function of the business.

Key responsibilities:

1)    Perform full spectrum of Accounts Payable and fixed asset function for several legal entities including invoice posting

2)    Ensure all disbursements for vendor invoice and staff claims are processed timely and accurately and comply to policies and regulations

3)    Work closely with other functions to proactively manage and resolve payment and invoice issues effectively and efficiently

4)    Prepare month-end reconciliations and journals

5)    May be in-charge of China Entity Reporting

6)    Assist Snr Accounts Executive in month end closing

7)    Assist in-country compliance with government regulations including external audits and tax returns

8)    Any other ad-hoc tasks from management

Additional responsibilities:

a)    Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business.

b)    As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Key Knowledge:

a)    Accountancy in Diploma/Degree or equivalent certificate

b)    At least 2 years of general accounting experience is advantageous

c)     Candidates are required to read and write Chinese as candidate will be in charge of reporting for China Entity

d)    Has prior working experience with China accounts will be preferred.

e)    Knowledge of VAT/GST and withholding tax is advantageous

f)     SAP Business one experience will be advantage.

g)    Knowledge of Microsoft Office. Computer literate with the ability to learn new software applications.

h)    Positive working attitude with a high level of initiative

i)     Good interpersonal and communication skill

j)     Meticulous, able to work independently as well as in a team

k)    Work requires willingness to work a flexible schedule.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Be responsible for supporting day-to-day operations for providing technical assistance with equipment operation.
2. To perform below equipment testing and auditing check.

• Computer
• iPhone
• MacBook
• Router

3. Responsible for all technical issues/escalation (e.g., repair keyboard, PC/laptops)
4. Perform specimen handling, control and tracking functions to identify and troubleshoot defective materials.
5. Ensuring all inspection procedures perform is comply with client’s standard of procedure and completed within the timeline assign.
6. Records and report equipment failure discovered during the preventive maintenance cycle
7. Be the main contact point with internal and external stakeholders
8. Assist in the evaluation of new or modified techniques when required.
9. Performs other job-related functions as and when required by superior.

JOB REQUIREMENTS

• Candidate must possess least Degree and above preferably in digital systems and computer Engineering.
• Knowledge of R2, Responsible Recycling for E-Waste.
• Advantage knowledge of Life Cycle for personal computer.
• At least 3 years of working experience in the logistic / 3PL / Supply Chain is required for this position.
• Proficient with computer function and SAP knowledge.
• Meticulous, detail-oriented, organized and able to prioritize tasks.
• Ability to work independently with minimum supervision, multitask and work well in a fast pace’s environment.
• Positive customer service skills with an ability to communicate eloquently and effectively.

Responsibilities:

• Involved in large projects ranging from commercial, industrial, institutional, residential, mixed development, healthcare, infrastructure and MRT/rail etc.
• To lead, manage and coordination of projects complying with authorities' requirements and standards.
• Confidently administer the contract and effectively manage the project team and Consultants for best results.
• Proactively identify and resolve technical coordination, site and/or authorities compliance problems.
• Strong leadership skills and ability to work as a team.
• Ensure compliance with local building codes and regulations.
• Coordinate and carry out tender, evaluation, recommendation and award processes.
• Keep updated on contractual and authorities' requirements.
• Nurture, coach and upgrade skill levels of team members.

Requirements:

• Architectural masters/degree recognized by Board of Architects Singapore.
• Minimum 10 years of post-graduate architectural experience.
• Bim/Revit, Archicad, Autocad, Sketchup, In-Design, as well as basic rendering and graphics publishing software programs.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities:

• The projects that we are involved in covers a very broad spectrum including commercial, industrial, institutional, mixed-development, residential, healthcare, infrastructure etc.
• Project Management, coordinate and assist in the day to day running of projects assigned.
• Liaise and coordinate with Clients, Consultants and Contractors.
• Ensure compliance with local building codes and regulations.
• Confidently administer the contract and effectively manage the project team.
• Coordinate and carry out tender, evaluation, recommendation and award processes.
• Proactively identify and resolve technical coordination, site or compliance issues.
• Keep updated on contractual and authorities' requirements.

Requirements:

• Degree in Architectural from recognized tertiary institution under BOA Singapore
• Minimum 8 years post graduate experience
• Familiar with BIM and Authorities submission process and guidelines
• Proficient in Autocad, Revit, Sketchup

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Senior Technical Officer

• Location: Office at Outram Road | Site will be Islandwide

• Working Hours: Mon to Fri [830am – 6pm] Willing to commit to rotational standby duties for activations outside working hours

• Salary: Basic up to $3500 + Transport $750 (car) or $400 (motorbike) or by reimbursement basis + HP by reimbursement basis

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.

• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

Interested applicants can also send your resume to (Liwenpoh741#gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 9735 4019 for more Senior Technical Officer role

Responsibilities:

• Execution of service and maintenance workflow.

• Liaise closely with client representatives on all service/maintenance related issues.

• Mentor a team of service team members.

• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.

• Manage day-to-day client interactions and expectations for optimal results.

• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.

• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.

• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.

• Perform any other technical tasks as and when required.

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

Rresponsible for overseeing and coordinating the deployment, installation, and commissioning of data centre infrastructure. This includes managing Mechanical, Electrical, Builders Work and Structural Works, while ensuring adherence to project timelines, quality standards, and safety requirements.

The role requires strong technical capability coupled with project planning and coordination skills. The Project Engineer will work closely with clients, vendors, and manufacturers to ensure smooth project execution from construction phase to data centre handover

Responsibilities

• Plan, coordinate, and supervise installation and commissioning activities of data centre.
• Prepare and submit shop drawings, materials submissions, method statements, risk assessments and other required documentation.
• Review and interpret design document, tender drawings, shop drawings and other pre-construction documentations and highlight discrepancies and propose suitable solutions.
• Oversee the project deployment, installation and commissioning, ensuring compliance with approved drawings, specifications, industry standards and best practices.
• Able to work independently and is expected to manage multiple concurrent projects in various locations.
• Monitor project progress and update progress reports to ensure alignment with the master schedule.
• Ensure project costing does not exceed approved budget.
• Identify any works which are out of project scope and highlight to client as variation works. Evaluate the impact of the variation works (i.e. Cost and Schedule).
• Attend site meetings (project update or technical meeting) with consultants, main contractors and clients. Prepare and submit meeting minutes.
• Support site acceptance tests (SAT), troubleshooting activities, and issue resolution during deployment and commissioning.
• Prepare project reports, documentation, and updates for management and clients.
• Enforce site discipline, cleanliness, and adherence to EHS standards.
• Provide technical guidance to technicians, supervisors and contractors to ensure work quality and project compliance.
• Perform any other related duties as assigned by the reporting manager.
• Conduct site survey, provide engineering support and preliminary schedule to support the tendering process.

Requirements

• Prior on-site experience in data centre environments.
• Strong understanding of data centre infrastructure including but not limited to: cooling, airflow management, power redundancy systems, builders work, and structural works.
• Competence in reading and interpreting technical drawings and documentation.
• Detail-oriented with excellent organization, documentation, and time management skills.
• Proactive problem solver with the ability to work independently and within teams.
• Good communication skills in English (verbal and written).
• Proficient range of Microsoft Office Applications.
• Proficient in BIM and CAD.

Qualifications

• Diploma or Degree in Electrical/Mechanical Engineering or related field.
• Minimum 2–5 years of experience in data centre infrastructure implementation.
• Demonstrated experience managing contractors and coordinating with cross-functional project teams.
• Self-motivated and good problem solving skills.
• Willing to learn, positive attitude.

WorkingVenue: Various Locations - Across Singapore

Job descriptions and responsibilities:

• Responsible for hotline support and train end-users on all company’s software products,

• On-site support, installation and training at end-user office,

• Trouble shooting of current software and new software,

• Assisting sales and software staff on any sales or software activities if necessary,

• Candidate with implementation of software projects will be an added advantage,

• Any job functions to help the company function as a team that assigns to you.

Requirements:

• Degree IT/Computer Science/PR/Marketing/Communication or equivalent.

• Local Fresh Polytechnics graduates are encourage to apply.

• Exposure to payroll, Human Resource and WEB knowledge will be an added asset.

• Excellent communication and presentation skills.

• Patient, polite, friendly and helpful personality.

• Positive attitude, dynamic, resourceful and independent.

• Must have interest in Software and IT industry.

• Good PC & Web Skills, knowledge in Windows, Windows XP-Pro, Win NT/2000/2003 & above.

• Familiar with MS Office and Windows software

The Senior System Engineer serves as the senior technical authority within the Service Delivery organization. This hands-on leadership role is responsible for end-to-end system architecture, technical design, and execution across complex, large-scale deployments. You will define technical strategy, ensure delivery excellence, mentor engineers, and act as the top-level escalation point for critical incidents. Working closely with the PMO and cross-functional teams, you will safeguard delivery integrity, enforce technical standards, and ensure all projects meet performance, security, and compliance requirements.

Key Responsibilities

• Lead solution architecture and design for multi-site, geo-redundant systems. Develop High-Level and Low-Level Designs (HLD/LLD) and validate Detailed-Level Designs (DLD) before deployment.
• Define reference architectures and golden images; champion automation-first strategies for provisioning, configuration, patching, and system upgrades.
• Own technical delivery plans, risk identification, and mitigation strategies across staging and production environments. Ensure proper validation through documented unit, integration, and UAT testing.
• Partner with engineering and PMO teams to maintain governance frameworks, manage change control, and align key stakeholders at every project milestone.
• Serve as the highest-level (Tier-3/4) escalation point for critical incidents (Sev-1/Sev-2). Lead incident resolution, conduct root-cause investigations, and drive implementation of permanent corrective measures.
• Act as the technical lead during pre-sales and delivery phasesclarifying requirements, validating assumptions, and translating business needs into technical designs in collaboration with Sales, Service Excellence, Product, and PMO teams.
• Lead technical workshops, architecture reviews, and formal handovers. Represent engineering leadership in change advisory boards and go/no-go decision meetings.
• Ensure HLDs, LLDs, runbooks, disaster recovery procedures, and security hardening guides are up to date, version-controlled, and consistently applied across delivery teams.
• Mentor System Engineers and Senior Engineers, review technical designs and scripts, set quality benchmarks, and guide professional growth and cross-training efforts.
• Drive close collaboration with Sales, Service Excellence, Product, and Customer teams to deliver cohesive and high-quality solutions.

Technical Skills and Experience

• Linux Administration: Advanced expertise in RHEL, CentOS, and Ubuntu, including system hardening, high-availability clustering, and performance optimization.
• Networking and Security: Strong understanding of switching, routing, firewalls, VLANs, and core protocols (TCP/IP, DNS, NTP, LDAP, SMTP); capable of making architecture-level security and design decisions.
• Virtualization and Cloud: Skilled in KVM, VMware, and Hyper-V platforms; proficient in designing hybrid architectures across AWS, Azure, and GCP with cost and performance optimization.
• Data and Observability: Hands-on experience with MySQL, MariaDB, and PostgreSQL; familiarity with centralized logging, metrics, and alerting tools such as syslog-ng and Elastic Stack.
• Automation and Scripting: Proficient in Bash and Linux shell scripting; working knowledge of Python, Ansible, and Terraform for infrastructure automation and CI/CD implementation.
• Containerization: Experience with Docker, Docker Swarm, and Kubernetes for building, deploying, and managing scalable containerized applications.
• Implementation Support: Willing to engage directly in hands-on configurations and deployments for critical or high-priority projects.

Requirements

• Minimum 10 years of experience in systems engineering, including at least 3 years in an architecture or principal engineering capacity managing complex deployments.
• Preferred certifications include RHCE, AWS/Azure Solutions Architect, Kubernetes (CKA/CKAD), and network/security credentials such as CCNP.
• Willingness to travel for onsite deployments, implementations, and cutover activities when necessary.
• Strong leadership, communication, and stakeholder management skills, with the ability to influence and drive outcomes across technical and business teams.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Responsibilities :

We are seeking skilled AI Software Engineers to design, develop, and deploy AI-powered solutions. This role involves building scalable AI systems, integrating AI / Machine Learning (ML) models into applications, and optimizing AI workflows for production. You will collaborate closely with data scientists, software engineers, and DevOps teams to bring cutting-edge AI capabilities to life.

• Implement and optimize AI / ML models in production, via containerization (Docker, Kubernetes), for speed, accuracy and cost-effectiveness
• Deploy AI models using RESTful APIs, gRPC, or edge computing solutions.
• Implement monitoring, logging, and error-handling mechanisms to track AI performance.
• Design APIs and microservices to integrate AI capabilities into software systems to ensure that they are secure, performant and well-documented
• Monitor and optimize model performance in production environments, ensuring API latency and availability meet the required SLAs (Service Level Agreements).
• Build scalable, high-performance AI pipelines for real-time and batch processing.
• Implement MLOps best practices, including CI/CD for machine learning workflows on both local machines and cloud platforms
• Work closely with data scientists to turn research models into deployable solutions.
• Collaborate with DevOps and cloud engineers to ensure seamless AI model deployment.
• Stay up to date with the latest AI/ML frameworks, tools, and industry trends in API, plugins development to continuously improve and enhance API solutions.
• Identify opportunities to improve existing AI API / plugins architectures and suggest new features or services to add value to AI products.

Pre-Requisites :

• 6+ years of experience in AI/ML software development.
• Proven track record of deploying AI solutions in production environments.
• Strong experience in deploying AI models and API development using RESTful APIs, gRPC, or edge computing solutions.
• Strong programming skills in Python, Java, or C++.
• Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch, Scikit-learn).
• In depth understanding of containerization (Docker, Kubernetes) and DevOps practices.
• Experience in developing and deploying AI applications running both edge deployment (TensorRT, ONNX, TFLite) and on cloud infrastructure (AWS, Azure or Google Cloud Platform) using Infrastructure as code tools such as Terraform and also cloud AI services (AWS SageMaker, Google Vertex AI, Azure ML).
• Experience with database management (SQL, NoSQL, and vector databases).
• Knowledge of distributed computing (Spark, Dask) and parallel processing.
• Ability and willingness to learn any new technologies and apply them at work in order to stay ahead, in a fast paced, high pressure, agile environment
• Excellent written and verbal communication skills for coordinating across teams.

Education & Experience

• Has a Bachelor’s or Master’s degree in computer science, AI or similar discipline from an accredited institution

Travel Requirements

• Role based in Singapore office and may require up to 1 travel trip per year.

Role Summary:

Baker Hughes production Controls Systems is seeking suitably experience Subsea Production Controls Senior Systems Engineers to work in the Tendering and Project Execution role. Working within a team of tendering engineers the role will lead the tendering effort on behalf of PCS Engineering and contribute to the wider ITO team tender offer.

Upon award of a project this role may transition to be part of the execution team as a PCS Systems Engineer supporting the Project Execution team in delivering the project commitments.

During the tendering phase you will be responsible for the PCS Engineering elements of the EPC tender, supported by the Engineering Product Owners and Engineering managers to compile a competitive system tender.

Partner the best

The Senior Engineer plays a supporting role through both individual and team assignments. In many cases they must apply technical and business knowledge to ensure successful outcomes. They should be able to work with and within cross-functional and cross-discipline teams. They are able to apply system engineering methodologies such as requirements definition, system architecture and integration, analyses, configuration management, and risk management in the design phase of products.

At this level, they may also be recognized as an SME in their area of expertise or discipline and support others with both business and technical mentoring/coaching. This level may also require engagement with customers during the product definition and requirements gathering process for bids and proposals.

At this seniority level some individuals may be Team Leaders which deliver technically and commercially sound products or services, with guidance, through deploying effective teams from project inception to delivery by setting and meeting project goals and objectives. 

Interdisciplinary Engineering incorporates unique expertise, typically in emerging areas, utilizing knowledge and skills from multiple traditional engineering or non-traditional science, social or business disciplines. 

Coordinates expertise in one or more engineering and science disciplines across the technology project portfolio, assuring rigor is applied through the design and development processes. Ensures needed personnel skills and expertise are in place across the organization for the discipline.

As a Senior Application Engineer, you will be responsible for:

• Engaging in tender studies for subsea control system design and support the commercial team in producing a viable commercial offering

• Ensuring compliance with COMPANY and industry specification relating to the design and build of subsea control equipment

•   Mitigating the technical risk, interfacing with project execution teams

•   Reviewing Client specifications, produce tender documentations including technical write up, technical risk registers etc

• Taking a lead role in the technical execution of tender quotes, ranging from system level offering to individual controls equipment orders

•   Leading client negotiations to secure optimal equipment solutions that met technical requirements and ensured cost efficiency

During execution you would be responsible for all technical aspects throughout the lifecycle of the project, covering architecture, design, integration, Test and Acceptance of New Product Initiatives for complex systems.

• ·Supporting the design and development of Subsea Controls system using a Systems Engineering-based approach, conducting requirements management and analysis activities

• Delivering updates to system model, Creating and maintaining requirement specifications, Production of design review material and Functional Design Specification

• Assessing and categorizing new technology and products to satisfy requirements and overall system design intent

• Supporting the definition of the Verification & Validation for the project and support the generation of design verification evidence

• Ensuring designs mature in a controlled manner through the use a robust technical change control and impact assessment process

• Supporting the definition and delivery of the System Integration, Test, and Acceptance phases”

To be successful in this role, you should have

• Degree qualified in an engineering or marine discipline

• Significant Subsea Control Systems experience

• Strong prioritization skills

• The ability to be customer facing

• The ability to work under pressure

• Be comfortable with international travel even though it is not a common requirement 

• Chartered Engineer (or working towards it) - Preferred

• Tendering experience - Preferred

• Subsea Systems Delivery Experience- Preferred

Responsibilities:

• Lead the full sales cycle for digital and IT services, from generating leads to closing deals.
• Actively engage in public and private RFPs, tenders, and government procurement platforms (such as GeBIZ).
• Prepare customized proposals, quotations, technical documents, and presentation materials.
• Act as the technical advisor throughout the sales process, translating client needs into effective and scalable solutions.
• Showcase product features through demonstrations, prototypes, and walkthroughs.
• Collaborate with project teams to accurately scope solutions and align expectations with deliverables.
• Ensure client satisfaction by managing upselling, renewals, and handling escalations professionally.
• Monitor and manage sales pipelines, providing regular updates on key metrics and achievements.
• Build and maintain strong client relationships based on trust, transparency, and reliable delivery.
• Evaluate and communicate the technical feasibility and architecture of proposed solutions, such as CMS platforms, custom applications, and experiential technologies.
• Act as a bridge between sales and development teams to ensure solutions are technically viable and properly scoped.
• Coordinate with vendors and internal technical teams to gather requirements, define system specifications, and ensure seamless integration.

Qualifications:

• Degree or diploma in Information Technology, Computer Science, Digital Media, or related disciplines.
• 1 to 3 years of combined experience in IT sales and/or pre-sales/solution consulting.
• Proven experience managing IT tenders and digital transformation projects, particularly within Singapore.
• Skilled at translating technical concepts into clear business value for non-technical audiences.
• Detail-oriented with a professional attitude and strong commitment to client success.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Title: App Store Review & Response Specialist

OverviewThe App Store Review & Response Specialist manages app store presence and user interactions on app marketplace listings. This role focuses on monitoring reviews, responding to user feedback, improving app ratings, and collaborating with product, support, and marketing teams to surface and resolve product issues. The specialist helps protect brand reputation, drive higher conversion through better store listings, and turn user feedback into actionable improvements.

Key Responsibilities

• Monitor app store reviews and ratings across platforms (Apple App Store, Google Play, and other regional stores) daily.
• Draft and post timely, professional responses to user reviews—acknowledging praise, clarifying misunderstandings, and offering solutions for complaints.
• Classify reviews by theme (bugs, feature requests, usability, billing, content, localization) and prioritize issues for product, engineering, or support teams.
• Escalate critical or recurring issues to appropriate stakeholders with clear context and severity assessment.
• Track trends and sentiment over time; produce weekly/monthly summaries and highlight high-impact items for product roadmaps.
• Coordinate with support to follow up on reviews that require case-by-case resolution, ensuring closed-loop customer communication.
• Maintain knowledge of app store policies, rating guidelines, and review moderation processes; flag violations or inappropriate content for removal when appropriate.
• Manage public-facing metadata where applicable: short descriptions, promotional text, update notes, and screenshots to maximize clarity and conversion.
• Support localization of review responses and store content to ensure culturally appropriate messaging in targeted markets.
• Run or contribute to A/B tests for store listings (creative, text) and evaluate impacts on conversion and rating trends.
• Maintain a response library of approved templates and escalate complex cases for legal or executive review.
• Assist in reputation management initiatives, such as coordinated outreach after major incidents, and help implement product changes aimed at improving ratings.

Qualifications

• with/without experience in app store management, customer support, community management, or related roles.
• Strong written communication with the ability to be concise, empathetic, and solution-oriented in public responses.
• Familiarity with Apple App Store and Google Play policies and developer consoles.
• Comfortable using review monitoring tools, analytics dashboards, and ticketing systems.
• Organized, data-aware, and able to synthesize qualitative feedback into actionable insights.

Success Metrics

• Improved average app rating and reduced negative review volume.
• Faster response times to reviews and higher resolution rates for review-driven issues.
• Increased store conversion through optimized listing content and clearer user communications.
• Clear pipeline of product improvements driven by store feedback.