The Role
The P&O Executive roleis to provide structured, accurate, and compliant People & Organisationsupport to MVH Asia’s hospitals, enabling associates to perform effectively anddeliver high-quality veterinary care.
This role ensures theconsistent execution of HR operations, policies, and employee lifecycleprocesses in a fast-paced clinical environment, supporting both businesscontinuity and associate experience.
Key Responsibilities
The P&O Executive provides day-to-day operational and administrativesupport to the P&O Business Partner (BP) team, working closely with payrollvendors, Finance, Line Managers, and internal stakeholders to ensure HRprocesses are executed accurately, timely, and in compliance.
Payroll & Reporting Support
- Act as the primary coordinator with external payroll vendors by preparing, checking, and submitting payroll inputs, including monthly payroll runs and ad hoc payments (e.g. bonuses, increments, recoveries), under the guidance of the P&O BP team.
- Work closely with Finance to gather required data such as commissions and incentives, and support monthly, quarterly, and adhoc cost allocation and cross charge reporting.
- Support accurate and timely submissions for statutory contributions, government claims, and regulatory filings, following established processes and timelines.
- Assist the P&O BP team in responding to payroll and tax related queries from associates and Finance by checking data, clarifying details, and escalating discrepancies where needed.
- Maintain accurate payroll related data in HR systems and support audit requirements by preparing documentation and responding to data requests.
HR Administration & Documentation
- Prepare employment related letters and notifications (e.g. confirmation, extensions, resignations, terminations, transfers, certificates of employment, merit changes) based on confirmed inputs from P&O BPs and Line Managers.
- Ensure all letters, memos, and policy documents are accurately uploaded and maintained in HR systems in a timely manner.
- Maintain and safeguard associate personnel files in compliance with data protection and confidentiality requirements.
- Support insurance administration by updating enrolments and deletions and following up on associate insurance related queries when needed.
Leave, Time & Attendance Support
- Set up and maintain approval workflows in HR systems and support the generation of leave, time, and attendance reports as requested by P&O BPs or Line Managers.
- Assist with absenteeism and punctuality reporting, including basic validations to support payroll processing.
Pre Onboarding & Onboarding Coordination
- Coordinate preboarding activities by reaching out to new hires to collect required documentation and creating associate profiles in HR systems.
- Liaise with Line Managers and IT teams to ensure system access, email accounts, and equipment are arranged before Day 1.
- Send welcome and Day 1 reporting details to new hires, ensuring a smooth and well coordinated onboarding experience.
Offboarding Coordination
- Update HR systems accurately upon an associate’s exit and support offboarding processes, including clearance, documentation, and statutory requirements.
- Coordinate with payroll vendors and Finance on final payroll, tax clearance, and any ad hoc payments, escalating complex cases to the P&O BP team.
Performance & Records Management
- Support performance tracking by collating and filing appraisal forms, disciplinary documents, and performance related records accurately and within timelines.
- Ensure all documentation is properly stored and maintained in associate personnel files.
Role Scope & Way of Working
- Operates as a supporting role to the P&O BP team, focusing on execution, coordination, and data accuracy rather than decision-making.
- Works closely with internal stakeholders and external vendors by following established processes, checking details carefully, and escalating issues where required.
- Performs other administrative and operational tasks as assigned to support the effective and smooth functioning of the P&O team.Payroll & Reporting Support
- Act as the primary coordinator with external payroll vendors by preparing, checking, and submitting payroll inputs, including monthly payroll runs and ad hoc payments (e.g. bonuses, increments, recoveries), under the guidance of the P&O BP team.
- Work closely with Finance to gather required data such as commissions and incentives, and support monthly, quarterly, and adhoc cost allocation and cross charge reporting.
- Support accurate and timely submissions for statutory contributions, government claims, and regulatory filings, following established processes and timelines.
- Assist the P&O BP team in responding to payroll and tax related queries from associates and Finance by checking data, clarifying details, and escalating discrepancies where needed.
- Maintain accurate payroll related data in HR systems and support audit requirements by preparing documentation and responding to data requests.
Requirements
- Diploma or Bachelor’s degree in Human Resources, BusinessAdministration, Accounting, or a related discipline.
- Formal HR certification isnot required; candidates early in their HR career are welcome.
Knowledge
- Basic understanding of payroll concepts, employmentadministration, and HR operations.
- General awareness of local employment practices andstatutory requirements (e.g. CPF, leave administration, tax filings), withwillingness to learn in detail.
- Familiarity with HR information systems (HRMS) and data management concepts is an advantage.
- Understanding of data confidentiality and personal dataprotection requirements.
Experience
- 2-3 years of experience in HR operations, payroll support,or administrative roles is preferred.
- Exposure to payroll processing, HR administration, oremployee lifecycle activities is beneficial but not mandatory.
- Experience working with vendors, internal stakeholders (e.g.Finance, Line Managers), or shared services teams is an advantage.
- Fresh graduates withrelevant internships or strong administrative experience may also be considered.
