Total 2,251 Senior Executive level Customer Service job vacancies

Key Responsibilities:

• Conduct technology landscape scans, market research, and benchmarking on digital health, AI, automation, kiosks, and GovTech solutions
• Track industry trends, pilots, and case studies locally and internationally, especially in public sector contexts
• Summarise research findings into briefing notes, comparison tables, reports, and presentation slides
• Support coordination of innovation projects, including meeting arrangements, minutes-taking, and action tracking
• Liaise with vendors and internal stakeholders to support project execution and follow-ups
• Assist in preparing presentation decks, concept notes, and pilot proposals
• Maintain project documentation, trackers, and knowledge management repositories
• Support preparation of governance materials such as briefing packs and summaries
• Assist in setting up, monitoring, and documenting pilot and proof-of-concept initiatives
• Collect feedback and support post-pilot evaluation and reporting

Requirements:

• Research & Analytical Skills: Experience in market research, competitor analysis, and the ability to synthesise complex data into actionable insights.
• Project Management Skills: Comfortable supporting multiple workstreams simultaneously, with good organisational skills and ability to manage deadlines.
• Digital Tools Proficiency: Microsoft Office (Word, Excel, PowerPoint)
• Familiarity with collaboration tools such as Microsoft Teams
• Ability to create basic diagrams or visuals using Visio, Canva, etc
• Communication Skills: Proficiency in writing reports, briefs and presentation decks

Preferred Discipline:
1. Business Administration, Innovation Management, Engineering, Computer Science or Design

Working Arrangement:
Duration: 10 Months (May 26 to Feb 27)
Working Hours:
Salary: TBA
Location: Outram Park

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE

Job Description:

Programming

Curate, conduct, evaluate and review appropriate programmes and activities.

Lead and conduct Physical Activities in the following:

• Instruct members in the performance of motion exercises, mobility training and strength conditioning exercises
• Perform pre/post program functionality assessment
• Ensure the safety of the participants
• Conduct attendance recording and registration of existing and new seniors
• Taking of vital signs of seniors
• Produce program materials
• Identify and approach seniors to participate in activities at the centre

Community Care

• Interacting with and engaging seniors to develop a supportive relationship with the seniors
• Assist the Centre Lead to plan, conduct, evaluate and review Community Outreach to seniors
• Conduct case work management and to apply for relevant social grants/schemes

Administration

• Assist Centre Lead/Manager in the preparation of budgets, monitoring of Centre KPIs/OKRs ,preparation of grant submission to sponsors, manage and support volunteers

Requirements:

• Candidates with no experience are welcome to apply
• Proficiency in G-suite is an advantage
• Good interpersonal skills

Backed by Ant International, EPOS is Singapore’s leading solutions provider, empowering SMEs to digitise and grow.

Responsibilities:

• Maintain high levels of customer satisfaction at all times
• Provide product training for new clients
• Answer inbound enquiries and provide information pertaining to queries, complaints and feedback
• Manage and resolve customer complaints and feedback
• First contact resolution of all cases handled
• Escalate and work with support team for complicated issues, and ensure issues are resolved and followed up properly
• Portray a positive and helpful attitude to external and internal customers
• Provide ideas to improve customer experience

Benefits:

• Full training and guidance for candidates
• Skills Development Program
• Acquire both technical and soft skills that will ensure long-term career stability and personal growth
• Advancement based on performance instead of seniority
• Good career advancement
• Incentives based on performance
• Dynamic and friendly environment – Not for the dull and boring

Requirements:

• Minimum 1 year experience in customer service.
• Excellent communication skills
• Display a positive attitude towards learning
• Training will be provided, technical knowledge is not required
• Ability to learn and acquire product knowledge: good attitude and hardworking
• Shows initiative and is proactive
• Detail oriented, honors deadlines, keeps promises, and maintains service standards
• Friendly, cares about customers, able to handle stress
• Able to talk to customers with confidence, civility and tact

Job Summary:

As a Business Support Executive in the bus industry, you will be responsible for providing administrative and operational support to ensure the seamless functioning of the organization. You will work closely with different departments and play a vital role in maintaining productivity, customer satisfaction, and compliance with industry regulations.

• Provide support on transport operations of multiple international and local schools
• Effective management as per client's instruction and daily operations
• To be involved in planning and optimizing departmental annual budgets to create strategies for organizational growth together with Business Support Lead
• Assist in Transport IT System queries
• To be involved in account receivable matter with finance team
• To be involved in implementation of Transport IT system for various stakeholders
• To be involved in local subsidies
• To work closely with Business Support Lead to prepare for contract tendering documents
• To provide timely verification and resolution of payment matters or issues such as subcon invoice. Bus Attendant salary and bus fare collection
• Any other ad hoc duty requested by Business Support Lead or Head of School

Interested candidates, please submit your updated resumes to Human Resource via email at yani@wts.com.sg or call 6799 6881.

• Location: Tagore Lane

• Monday - Friday: 8AM - 5.30PM

A technology-driven engineering company delivering intelligent automation, instrumentation, and digital solutions for industrial and water infrastructure systems.

Key Responsibilities:

• Provide sales and customer support including handling enquiries, preparing quotations, and processing orders

• Coordinate order fulfillment and monitor delivery timelines with logistics partners

• Maintain accurate documentation for orders, inventory, and technical records

• Support procurement activities including sourcing and supplier coordination

• Assist in project coordination between sales and technical teams

• Manage returns and resolve product-related issues

• Act as a liaison across departments to ensure smooth operations

Requirements :

• Higher Nitec or Diploma in Engineering, Science, IT, or related fields

• Strong interest in sensors, instrumentation, and IoT solutions

• Familiar with sales coordination, order processing, and customer follow-ups

• Good communication skills to liaise with internal teams and external stakeholders

• Proactive and solutions-oriented mindset

Preferred:

• Experience using ERP systems

• Background in engineering sales or project coordination

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Key Responsibilities:

• Prepare Daily Sales Report
• Process RMA – manage full cycle of return goods from customers
• Input sales orders; issue Delivery Orders and invoices; ensure data accuracy
• Provide proforma invoices to the Sales Coordinator for payment purposes
• Prepare shipping arrangements and coordinate delivery schedules
• Monitor and update inventory stock movements and price records in the system
• Input Purchase Orders and send to factories, ensuring data accuracy
• Liaise with the Logistics Department to ensure timely deliveries
• Upkeep and maintain a proper filing system
• Perform other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Business Administration, Logistics, or a related discipline
• Minimum 3 years of relevant working experience in a similar role
• Proficient in MS Office applications, particularly Excel
• Strong interpersonal and communication skills
• Experience in the same industry and/or handling Letters of Credit is an advantage
• Comfortable and adaptable to ongoing system implementation and process changes

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or submit your resume to ref70@trustrecruit.com.sg

Please include the following information:

-         Reason for leaving

-         Expected Salary

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed tosafeguarding your personal data in accordance with the Personal Data ProtectionAct (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Bong Cheong Leong (Alan)

EA Personnel Reg No: R25158271

Job Description

• Assist in implementation and management of food safety (HACCP & ISO 22000) & quality assurance programmes in Central Kitchen & outlets (local & overseas)
• Training of staff in Standard Operating Procedures (SOPs), food hygiene and food handling techniques
• Assist in QA testing programme and new product development
• Conduct regular inspections • Conduct investigations on customers’, outlets’ and Central Kitchen’s feedback
• Ensure all SOPs are adhered to at Central Kitchen & outlets
• Liaise with vendors/contractors on maintenance matters pertaining to food safety/QA issues

Job Requirements

• Minimum Diploma in Food Science & Technology or related field
• Preferably 3 years of working experience in the QA field (inspection, central kitchen or manufacturing background) in the F&B industry
• Able to write and converse well in both English & Mandarin due to operational needs to communicate with mandarin-speaking clients
• Highly motivated, meticulous and takes initiative

To submit your application, please apply online apply@rn-care.com or call +(65) 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Details:

1 Year Contract
Up to $2,700
10am – 7pm (Rostered 4 weekdays and 1 weekend)
Central

Duties:

• Respond promptly and professionally to customer's enquiries via emails, hotline and in-person
• Assist in resolving customer complaints and issues to ensure satisfaction.

Requirements:

• Proven experience in a customer service role, preferably in email support.
• Excellent written communication skills with a focus on clarity and professionalism.
• Strong problem-solving skills and ability to handle difficult situations.
• Familiarity with customer service software and tools is an advantage.

Interested applicants, please click Apply Now

Chow Zi Qing
R2199258
Revup Proservices Pte Ltd
EA.24C2366

PRIMARY DUTIES AND RESPONSIBILITIES

1. Be responsible for supporting day-to-day operations for providing technical assistance with equipment operation.
2. To perform below equipment testing and auditing check.

• Computer
• iPhone
• MacBook
• Router

3. Responsible for all technical issues/escalation (e.g., repair keyboard, PC/laptops)
4. Perform specimen handling, control and tracking functions to identify and troubleshoot defective materials.
5. Ensuring all inspection procedures perform is comply with client’s standard of procedure and completed within the timeline assign.
6. Records and report equipment failure discovered during the preventive maintenance cycle
7. Be the main contact point with internal and external stakeholders
8. Assist in the evaluation of new or modified techniques when required.
9. Performs other job-related functions as and when required by superior.

JOB REQUIREMENTS

• Candidate must possess least Degree and above preferably in digital systems and computer Engineering.
• Knowledge of R2, Responsible Recycling for E-Waste.
• Advantage knowledge of Life Cycle for personal computer.
• At least 3 years of working experience in the logistic / 3PL / Supply Chain is required for this position.
• Proficient with computer function and SAP knowledge.
• Meticulous, detail-oriented, organized and able to prioritize tasks.
• Ability to work independently with minimum supervision, multitask and work well in a fast pace’s environment.
• Positive customer service skills with an ability to communicate eloquently and effectively.

Key Responsibilities:

• Qualify, pursue and close large-scale new services businesses and drive successful renewal.
• Work on Business and Financial models. Provide business rationale and risk assessment to management.
• Lead contract negotiation and closure.
• Effective engagement with Deal Pursuit team, Services Delivery team, & Professional Services team, etc.
• Client Relationship Management:
• Develop a positive relationship with customer shareholders, channel partners, sales counterparts, and executive sponsors to drive Managed Services & Business Process Operations adoption.
• Act as the primary point of contact for all customer inquiries, concerns, and escalations, ensuring timely resolution and satisfaction for Managed Services & Business Process Operations.
• Develop customer engagement strategy and execute accordingly.
• Strategic Account Planning:
• Collaborate with clients to understand their business objectives, challenges, and opportunities.
• Develop and execute strategic account plans to align our Services and Solutions with the client's goals and drive value-added services.
• Become the “trusted advisor” on Document & Workplace services to address the client’s business environment and challenges.
• Customer Success Advocacy:
• Serve as a customer advocate within the organization, championing customer needs and requirements to relevant internal teams.
• Proactively identify opportunities for upselling or cross-selling additional services to enhance customer success and satisfaction.
• Influencing product roadmap and continuous improvement opportunities.
• Provide the right training sessions to induce more customers’ usage:
• Develop, plan and conduct onboarding, refresher and relevant training courses to drive adoption and usage of our product, solution and services.
• Provide ongoing training and support to clients to maximize the utilization and effectiveness of our offerings.

Qualifications:

• Bachelor's degree in Business Administration, Computer Science, or related field.
• Proven experience in customer success management, preferably within the IT services and solutions industry.
• Strong understanding of IT hardware, cloud technologies, and software solutions.
• Independent ownership of work streams/projects and deliverables is a pre-requisite
• A strong ability to collaborate internally with people across sales and corporate responsibilities.
• Experience in customer engagement, strong probing skills to understand customers’ pain points
• Strategic thinker with a proactive approach to problem-solving and decision-making.

EA License No.: 11C5502

EA Reg No.: R23114633

Senior Field Service Engineer 

• Working Location: 609935 (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range (Senior) : SGD 5,500 to SGD 7,500 monthly, 13th month, SGD 250 transport allowance

Basic Functions
We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Customer Acquisition Executive (Banking Products)

Role Overview 

The Business Support & Office Administration Executive is responsible for ensuring the smooth day-to-day running of office operations, providing administrative support to senior management, and driving efficiency across business support functions. This role acts as a central coordination point across departments, vendors, and stakeholders. 

Key Responsibilities 

1. Office & Operations Management 

• Oversee daily office operations to ensure efficiency and productivity 
• Manage office facilities, maintenance, and workspace planning 
• Ensure compliance with health, safety, and workplace regulations 
• Coordinate office moves, renovations, and infrastructure setup 
• Maintain office policies, procedures, and best practices 
• Provide administrative and IT support to the Corporate Services Manager and assume responsibilities during absence 

2. Administrative Leadership 

• Develop workflows and standard operating procedures (SOPs) 
• Monitor performance, provide training, and conduct evaluations 
• Improve administrative systems and implement automation where possible 

3. Business Support & Coordination 

• Provide high-level administrative support to senior executives 
• Coordinate internal communications across departments 
• Support business planning, reporting, and documentation 
• Assist in preparing presentations, reports, and meeting materials 
• Manage calendars, scheduling, and key business events 

4. Vendor & Procurement Management 

• Manage relationships with office vendors and service providers 
• Negotiate contracts and ensure cost-effective procurement 
• Oversee purchasing of office supplies and equipment 
• Monitor vendor performance and service delivery 

5. Financial & Budget Oversight 

• Manage office administration budgets and track expenses 
• Approve invoices and ensure timely payments 
• Identify cost-saving opportunities and efficiency improvements 

6. HR & Employee Support (Coordination Role) 

• Support onboarding and offboarding processes 
• Coordinate employee engagement activities and office events 
• Assist HR with documentation, compliance, and employee records 
• Act as a point of contact for employee administrative queries 

7. Compliance & Risk Management 

• Ensure adherence to company policies and regulatory requirements 
• Maintain records, contracts, and documentation systems 
• Support audits and internal compliance processes 

8. Technology & Systems Management 

• Oversee office systems (e.g., document management, admin tools) 
• Coordinate with IT for infrastructure, hardware, and access management 
• Drive digital transformation of administrative processes 

Key Skills & Competencies 

• Strong organizational and multitasking abilities 
• Leadership and team management skills 
• Excellent communication and stakeholder management 
• Problem-solving and decision-making capability 
• Financial awareness and budgeting skills 
• Proficiency in office software (e.g., Microsoft Office, ERP systems) 
• Process improvement and operational efficiency mindset 
• Flexible & Adaptable: Able to adjust to changing schedules, last-minute requests, and evolving priorities. 
• Ability to handle confidential information with professionalism and discretion. 

Qualifications, Skills & Experience 

• Bachelor’s degree in Accounting or Business Administration 
• 4-5 years of experience in office administration or business support 

Key Duties & Responsibilities

•  Handle customer enquiries and service requests
•  Coordinate order processing and delivery arrangements
•  Filing and following up on invoices with issues
•  Issue credit notes
•  Submit invoices through customer portals
•  Update customer pricing in the system
•  Provide general administrative and customer support
•  Perform other ad-hoc duties as assigned

Requirements

•  Good communication and interpersonal skills
•  Customer-oriented and able to work in a fast-paced environment
•  Basic computer knowledge (e.g., MSO ice, ERP system)

Remuneration & Working Hours

•  13th month Annual Wage Supplement
•  Annual Performance Bonus/Increment
•  Dental Allowance
•  Company Lunch
•  Birthday Bonus
•  Corporate Healthcare Insurance
•  Corporate Medical Review Reimbursement
•  Annual Overseas Team Building Incentive Trip
•  Working Hours: 7.30am to 4.30pm Monday to Friday and 7.30am to 12.00am Saturday
•  Location: Tuas (Company transport provided from Jurong East/Boon Lay MRT)

Job Description:

• Plan and run occupational therapy services in the Senior Care Centre.
• Conduct assessments for SCC clients during admission and periodic reviews.
• Institute an appropriate and effective client therapy treatment.
• Participate in multidisciplinary case discussions with the SCC care team.
• Contribute to formulation and follow-up of clients’ Individual Care Plan [ICP] to ensure holistic health and care coverage.
• Plan and conduct group therapy programme and activities for day care clients.
• Review and revise programme schedule when necessary to enhance quality of therapy program.
• Take charge of proper documentation of therapy records.
• Understand dementia issues and know how to manage clients who display behavioural problems [associated with onset of dementia].
• Interact to foster close and warm relationships with clients’ families and caregivers; and to exhibit with sincerity the care and respect of clients.
• Take charge of other duties which the Centre Manager may assign from time to time.
  

Job Requirements and Qualifications:

• Bachelor degree or Diploma in Occupational Therapy
• Qualified and registered with AHPC [Allied Health Professions Council].
• Good communication and interpersonal skills.
• Possess a passionate disposition to interact with frail seniors.

Please send your resume in MS WORD apply via APPLY NOW indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

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Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.”