Total 12,157 Customer Service job vacancies

Company Overview

My Little Campus is part of Horizon Education Asia Limited (HEAL), providing comprehensive education across Pre-Primary to Training Institutes. We serve Southeast Asia with tailored education services through a growing network of facilities focused on impactful learning.

Job Summary

Join My Little Campus as a

Principal

to lead centre operations, inspire and develop teaching teams, ensure compliance with regulatory requirements, and foster strong partnerships with families and the community. You will play a key role in driving programme quality, maintaining a safe and nurturing learning environment, and supporting children's holistic development and school readiness.

Responsibilities

• Lead and oversee the overall operations of the centre in compliance with ECDA regulations, licensing requirements, and My Little Campus' policies and standard operating procedures.
• Ensure the delivery of high-quality preschool programmes that support children's holistic development, learning success, and school readiness.
• Uphold and reinforce high standards of health, safety, nutrition, hygiene, and child protection practices throughout the centre.
• Champion the centre's vision, mission, and core values, ensuring alignment among staff, children, families, and stakeholders.
• Lead, mentor, coach, and develop teaching and non-teaching staff through performance management, professional development, and capability-building initiatives.
• Provide guidance and practical solutions to support staff in overcoming operational, administrative, and professional challenges.
• Monitor teaching quality, curriculum implementation, classroom practices, and learning environments to drive continuous improvement.
• Establish and maintain effective systems, processes, and controls to ensure smooth daily operations and service excellence.
• Foster a positive, collaborative, and inclusive workplace culture that promotes teamwork, accountability, and staff engagement.
• Build strong partnerships with parents, families, and the community through effective communication, engagement initiatives, and relationship management.
• Manage centre resources, staffing, enrolment, and administrative matters to ensure operational efficiency and sustainability.
• Support recruitment, onboarding, staff retention, and succession planning initiatives to strengthen the centre's long-term capabilities.
• Lead investigations, incident management, and follow-up actions relating to staff, children, parents, and centre operations where required.
• Drive centre improvement projects and quality assurance initiatives to enhance organisational effectiveness and stakeholder satisfaction.
• Perform classroom teaching, staff coverage, and other duties as assigned by Management when operational needs require.

Required competencies and certifications

• Degree in Early Childhood Care and Education (ECCE) or Degree in any discipline with Diploma in Pre-school Education-Leadership (DPL)
• Minimum 2 years of supervisory experience in a childcare setting, including infant care

Preferred competencies and qualifications

• Experience leading and managing teams in childcare environments
• Knowledge of curriculum and pedagogy relevant to early childhood education
• Experience managing centres with multiple bays or capacity of 80 to 120 children

Be part of a healthcare team dedicated to delivering a seamless and positive patient experience. This role is ideal for individuals who enjoy interacting with people, coordinating appointments, and supporting daily clinic operations in a fast-paced healthcare environment.

Key Responsibilities

• Welcome and register patients professionally and efficiently
• Coordinate and manage appointment bookings and rescheduling requests
• Attend to patients' enquiries and provide accurate information on clinic services
• Assist with patient screening and basic pre-consultation procedures
• Support referral processes, payment collection, and checkout activities
• Perform administrative and documentation duties to ensure smooth clinic operations
• Work closely with healthcare professionals to deliver excellent patient care and service

Requirements

• N Levels, O Levels, A Levels, Diploma, or equivalent qualification
• Strong communication and interpersonal skills
• Customer service-oriented with a positive attitude
• Able to commit for a minimum of 3 months
• Available to commence work within a short notice period
• Prior healthcare experience is not required as training will be provided

Interested applicants are invited to submit their updated resume to healthcaretemps@recruitexpress.com.sg with the subject: Patient Care & Clinic Services Associate

We regret that only shortlisted applicants will be contacted.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

1. Financial Strategy & Corporate Planning

• Develop and execute financial strategies aligned with company growth objectives.

• Lead long-term financial planning including expansion budgeting, capital expenditure (CAPEX), and investment analysis.

• Provide financial advisory support to the Board and senior management.

• Evaluate strategic initiatives including new product lines, automation investments, and export expansion.

2. Budgeting & Cost Control

• Prepare and oversee annual operating budgets and rolling forecasts.

• Monitor food cost percentage, raw material price fluctuations, and yield variances.

• Implement cost-control systems for production, labour, logistics, and overhead expenses.

• Develop financial dashboards and KPIs for operational transparency.

3. Cash Flow & Working Capital Management

• Manage cash flow planning and ensure sufficient liquidity for operations.

• Oversee accounts receivable, accounts payable, and inventory turnover cycles.

• Optimise working capital to reduce waste and improve financial efficiency.

• Negotiate credit terms with suppliers and financial institutions.

4. Financial Reporting & Compliance

• Ensure accurate and timely preparation of financial statements.

• Oversee statutory compliance including corporate tax, GST, and audit requirements.

• Liaise with external auditors, tax advisors, and regulatory authorities.

• Ensure adherence to Singapore accounting standards and corporate governance frameworks.

5. Risk Management & Internal Controls

• Develop internal control systems to mitigate operational and financial risks.

• Oversee inventory valuation, batch costing, and shrinkage control.

• Implement fraud prevention and financial risk monitoring mechanisms.

• Conduct regular internal financial audits.

6. Funding & Investor Relations

• Support fundraising initiatives including bank financing or investor funding.

• Prepare financial models, valuation reports, and business projections.

• Engage with investors and financial institutions as required.

• Manage grant claims and government funding compliance (if applicable).

7. Leadership & Team Management

• Lead and mentor finance, accounting, and administrative teams.

• Establish clear performance KPIs and accountability frameworks.

• Collaborate closely with operations, procurement, and business development teams to align financial objectives.

Event and Logistics Coordination

• Provide end-to-end coordination and logistical support for OLE-led internal and external events, including Staff Townhall, Leaders Townhall, EPIC Awards, CE Fireside Chats, DCE Connects, and other OLE-led sessions.
• Liaise with venue providers, event companies, caterers, and other vendors on bookings, set-up requirements, delivery timelines, and on-site arrangements to ensure smooth event execution.
• Coordinate all logistical requirements in accordance with the intended session design, including room layout, seating, registration, name tents, materials, AV support, refreshments, and any other arrangements required.
• Support site visits and walkthroughs where required to ensure venues and setups are in order ahead of each event.
• Provide on-site coordination support on the day of the event and follow up on any outstanding matters after the event where required.

Participant Management

• Provide end-to-end administrative support for participant management across OLE's events and staff engagement sessions.
• Support participant shortlisting, invitations, reminders, RSVP tracking, withdrawals, and replacements to ensure sessions are appropriately attended.
• Maintain an updated participant tracker to ensure a good spread of participants across divisions, departments, and staff groups, and to avoid repeated invitations to the same individuals where possible.
• Provide timely updates to the relevant OLE team member and flag any issues, delays, or gaps as they arise.

Procurement and Vendor Administration

• Provide end-to-end administrative support for procurement-related processes arising from OLE's events and operational needs, ensuring all activities are carried out in accordance with government procurement guidelines and HPB's internal processes.
• Prepare and coordinate required procurement documents such as Small Value Purchases (SVPs), Requests for Quotations (RFQs), comparative price schedules, and any other supporting documentation.
• Follow up with vendors to obtain quotations, specifications, supporting information, and invoices in a timely manner.
• Maintain an up-to-date procurement tracker covering quotation status, approvals, purchase orders, invoices, and payment follow-up, flagging any delays or gaps to the relevant team member promptly.
• Support post-event procurement close-out activities, including verification of deliverables against contracted scope, invoice processing, and audit-ready filing of all relevant documentation.

Session Administration, Notes and Feedback Management

• Provide comprehensive session administration support for OLE-led events and staff engagement sessions, including materials preparation, note-taking, and feedback management.
• Prepare all required session materials ahead of each session, including attendance lists, seating plans, discussion materials, flipcharts, post-its, and other activity supplies.
• Attend sessions where required to take clear and accurate notes capturing key discussion points, themes, and follow-up actions, and compile these for review and dissemination after each session.
• Collect, compile, and analyse participant feedback following each session to surface key themes, sentiments, and areas for improvement, and prepare summary reports for review by relevant stakeholders.

Knowledge Management and Records Maintenance

• Maintain organised and accessible records across OLE's initiatives to ensure information is current, properly filed, and easy to retrieve.
• Maintain organised trackers, folders, meeting notes, SOPs, reports, nomination records, participant lists, and project documents across OLE's initiatives, ensuring materials are properly filed and easy to retrieve.
• Ensure key documents are kept current and stored in the appropriate shared folders or systems at all times.
• Support the onboarding of new team members by ensuring relevant knowledge resources are accessible, updated, and easy to navigate.
• Review existing filing, tracking, and knowledge management practices and suggest practical improvements to enhance efficiency, accuracy, and accessibility of information.

Communications Administration

• Provide administrative support for OLE's internal communications, including management of the OLE email inbox and support for the dissemination of approved communications.
• Monitor and triage the OLE email inbox regularly, routing queries to the appropriate team members and maintaining proper records of follow-up actions.
• Support the dissemination or uploading of approved electronic mailers, announcements, or intranet updates to the relevant staff audiences in a timely manner.
• Coordinate with relevant stakeholders to obtain approved content and clearance before dissemination.
• Provide simple formatting or upload support using Canva or PowerPoint where required; note that content development and collateral design are not the primary focus of this role.

Requirements:

• At least a Diploma or GCE A-Level qualification, with 3 to 5 years of relevant working experience in administrative support, event coordination, stakeholder coordination, procurement support or related operational roles.
• Strong oral and written communication skills, with the ability to follow up clearly, politely and persistently with internal and external stakeholders.
• Strong project, time and task management skills, with the ability to manage multiple concurrent workstreams under tight timelines.
• Organized and meticulous, with strong attention to detail in tracking, filing, procurement documentation, attendance management and records maintenance.
• Proficient in Microsoft Office, including Excel, PowerPoint and Word, as well as Microsoft Teams, Zoom and common digital collaboration tools.
• Familiarity with AI tools such as ChatGPT, Claude or similar tools, and the ability to use these tools responsibly to improve productivity, organize information, summarize notes and support analysis.
• Familiarity with government procurement processes, including sourcing and quotation evaluation.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411