Total 13,903 Customer Service job vacancies

• Up till $2,600 basic + Allowance + Commission (Gross $3,000+)

• 5 days work week

• Conveniently located near MRT

• On the job training provided

• Call centre environment
  

Our Client, with 16 years experience in collection services, is inviting qualified candidates to fill the position as Call Centre Agent.

RESPONSIBILITIES:

• Handle inbound and outbound collection calls in a call centre environment

• Communicate and explain breakdown of amount payable to customers in detail.

• Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Banks, Telcom Support Service Providers and Commercial Clients.

• Negotiate with customers on repayment amount and payment dates, where applicable.

• Provide customer service and enhance overall collections efficiency and delinquency rates.

• Any other ad-hoc duties assigned.
  

REQUIREMENTS:

• Diploma / ‘A’ / 'O’/ Nitec

• No experience required

• Training provided

• Up till $6,000 basic + bonus
• Multiple locations available
• Leadership with Real Influence
• Clear Growth & Recognition Pathway

Our Client, a growing bilingual preschool that empowers its leaders to drive educational excellence, is inviting qualified candidates to fill the position as Principal.

RESPONSIBILITIES:

• Oversee the operations of the centre including Student Recruitment, Publicity and Promotional Activities, Curriculum Planning
• Organize Special Community Events, Excursions, Plan and Implement Parent Collaboration Projects, Year End Concert/Graduation Concert.
• Plan and co-ordinate Innovative Projects in collaboration with Community partners, eg; Residents’ Committee, Primary schools, etc)
• Collaborate with staff in long-term planning.
• Participate in appraisal procedures and in-service training that provides personal, professional and career development.
• Offer and receive advice and guidance on issues which affect the whole school’s performance.
• To plan, design, implement, coordinate and evaluate curriculum, programme, lesson plan in accordance with The Orange Tree Preschool’s vision, mission and core values.
• Monitor and improve the quality of curriculum/programme through regular evaluation and coordinate/develop professional development sessions with teachers and continuous research.
• Review and mentor teachers’ preparations on lesson evaluations/reflections and children’s portfolios
• Conduct lesson observation, assessment and analysis to identify new development needs of teachers and recommend training needs/methods.
• To do opening and closing shift when necessary, amounting to a minimum of forty-four (44) hours in a week (excluding 1-hr lunch)

REQUIREMENTS:

• Diploma in Pre-school Education - Leadership (DPE-L)
• At least 2 years of relevant supervisory experience in a childcare setting(Principal for any school)

OTHER INFORMATION:

·        Location: Tampines / River Valley  

·        Working Days/Hours: 5 days, including weekends (depends on outlet timing)

·        Salary: Up till $6,000 basic + bonus (salary will commensurate according to experience & qualifications)

·        The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Role Summary

We are looking for a hands-on Senior Treasury Analyst to support the Head of Treasury in managing daily liquidity operations, ABS reporting, and cash flow planning.

This is a highly execution-focused role, ideal for candidates with strong analytical skills who are comfortable handling daily treasury operations, detailed reconciliation work, and structured finance reporting.

Key Responsibilities

1. Daily Treasury Operations

• Perform daily cash positioning and fund allocation
• Execute fund transfers and liquidity movements across accounts
• Monitor daily balances and ensure sufficient funding for operations
• Work closely with the settlement team to ensure smooth daily processing

2. ABS & Reporting

• Support daily and monthly ABS reporting
• Assist in tracking performance of securitized portfolios
• Prepare data and reports for internal stakeholders and external parties (e.g., trustee)

3. Cash Flow Forecasting & Analysis

• Build and maintain cash flow forecast models
• Perform variance analysis and scenario analysis
• Support liquidity planning and stress test model

4. Reconciliation & Controls

• Perform daily reconciliation of cash movements against accounting records
• Work closely with the Finance/Accounting team to ensure accuracy and completeness
• Investigate and resolve discrepancies in a timely manner

5. Treasury Support

• Support the Head of Treasury in ABS transactions and funding activities
• Assist with bank-related matters and internal reporting as required
• Treasury management system integration support
• FX model and risk management

Must Have

• At least 4 years of experience in treasury / finance / banking operations
• Background from banks, fintech, or financial services firms
• Strong hands-on experience in cash management / treasury operations
• Proficient in Excel (including cash flow modeling and data analysis)
  
  Experience in:
• Cash flow forecasting
• Reconciliation (cash vs ledger)
• Strong analytical and logical thinking skills
• Detail-oriented and comfortable working with daily operational tasks and large data volumes

Better to Have

• Exposure to ABS / securitization / structured finance
• Experience in payments / lending / credit card business
• Familiarity with high-volume transaction environments
• Experience working with multiple bank accounts and funding channels
• Knowledge of treasury systems or automation tools

Profile We Are Looking For

• Hands-on and execution-driven
• Comfortable working with details and daily operations
• Strong sense of ownership and accountability
• Analytical mindset with the ability to translate numbers into insights
• Team player who collaborates well with treasury, finance, and settlement teams

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline: - Serve all with Love
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

You will work alongside the Nursing Leaders to deliver patient-centred and compassionate nursing care to our patients in the Endoscopy Centre.

Your key responsibilities are:

• Ensure that proper endoscopy and operating room techniques are performed in the assigned area.
• Assist doctor(s) during endoscopy/ anaesthesia procedures and patient examinations. Ensure that appropriate documentation is done.
• Support efficient turnover of both elective and emergency procedures/operations in the assigned procedure or operating room.
• Provide safe patient care within her designated area.
• Ensure collect billing.
• Participate in the review nursing protocols, policies and procedures for continuous improvement.

How to Succeed

• Strong team-player, self-starter with strong sense of initiative, agility and perseverance in starting and building a strong culture in performance & engagement.
• Able to commit to 5.5 days work week (Saturday half day, Sunday & PH Off), staggered timing, and work on-call duties when required.
• Possess either a Diploma or Degree in Nursing with a valid Singapore Nursing Board license.
• Entry level candidates are welcome to apply.

Highlights

• Shuttle bus services from Bishan and Caldecott MRT.
• Subsided staff meals.
• Course sponsorship for career advancement/ progression.

Key Responsibilities Include:

• Assist in reconciling positions between physical and derivative trading portfolios in collaboration with internal stakeholders.
• Support the execution of procurement and sales contracts, including declaration processing and delivery coordination activities.
• Prepare, distribute, and complete contract documentation in accordance with established internal procedures and approval requirements.
• Maintain accurate trade and contract records across systems and supporting documentation.
• Coordinate with relevant departments to address operational matters and support smooth transaction execution.

Responsibilities

1. Position Management (25%)

• Assist with the reconciliation of positions between physical and derivative portfolios to support accurate exposure monitoring and reporting.
• Ensure timely and accurate trade entry into relevant systems and support regular position reconciliation activities.
• Investigate and help resolve trade discrepancies, breaks, or data inconsistencies in collaboration with internal teams and counterparties.
• Facilitate communication among commercial, operational, finance, and support functions to support issue resolution and effective workflow management.

2. Contract Execution Support (25%)

• Support the administration and execution of procurement and sales agreements, ensuring activities are carried out in accordance with contractual obligations.
• Assist in coordinating declarations, deliveries, and related operational requirements with internal and external stakeholders.
• Work closely with cross-functional teams to support efficient contract execution and timely resolution of operational matters.

3. Contract Administration (25%)

• Assist in the preparation, review, issuance, and completion of contractual documentation in line with company policies and business requirements.
• Support discussions and coordination relating to contract terms, amendments, and documentation requirements with relevant stakeholders.
• Maintain compliance with internal controls, governance procedures, and applicable regulatory obligations throughout the contract lifecycle.

4. System Control & Data Integrity (15%)

• Support the timely preparation and distribution of trade confirmations, contract summaries, reports, and related documentation.
• Maintain data accuracy by reconciling information across systems and supporting documentation.
• Participate in data validation and record maintenance activities to ensure information integrity and audit readiness.

5. Pre-Trade Support (10%)

• Assist with counterparty onboarding activities, including documentation collection, verification, and internal approval processes.
• Support the preparation and submission of credit-related documentation and other pre-trade requirements.
• Build and maintain effective working relationships with internal and external stakeholders to facilitate efficient business operations.

Experience, Knowledge, Skills and Abilities

• Bachelor's Degree in Finance, Economics, Mathematics, Business, Supply Chain, or a related discipline.
• Minimum 3 years of experience in trade operations, commodity trading support, contract administration, logistics coordination, or a related field.
• Understanding of commodity trading operations, including physical and derivative transactions.
• Knowledge of hedging principles, exchange-traded instruments, and risk management concepts would be advantageous.
• Familiarity with enterprise resource planning (ERP) systems and commodity trading and risk management platforms is preferred.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Strong analytical, organizational, and problem-solving skills with attention to detail.
• Effective communication and stakeholder management skills, with the ability to work collaboratively across functions.
• Ability to manage multiple priorities and meet deadlines in a dynamic business environment.

Job Description

• Provide excellent customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude.
• Diagnose and resolve technical issues related to hardware, software, and network connectivity. (Level 1 support)
• Incident management in logging, tracking and escalating incidents in ticketing system, ensuring timely resolution and follow-up
• Identify and escalate complex issues that were not able to resolve at level 1, to next level support team when necessary
• Contribute and maintain a knowledge base of frequently asked questions and solutions.
• Vendor coordination for customer onsite support when necessary
• Adhere to data center routine and security procedures
• Working in a rotating shift schedule to ensure 24x7 coverage

Requirement

• Customer service orientation and interpersonal skills
• Excellent verbal and written communication skills
• Knowledge of IT infrastructure and networking concepts
• Good technical aptitude and problem-solving skill
• Ability to work independently and as part of a team

Added Advantage

• ITIL 4 certification
• CCNA certification
• Experience with Cyber Security
• Experience with service desk ticketing systems or monitoring tools.
• Experience with cloud technologies
• Knowledge of Japanese language to communicate & support business operations in the Japan market.

What the role is

Levy and Incentives Management Division (LIMD) is part of SSG’s Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) collection, and enforcement against fraud and abuse. LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.

What you will be working on

Reporting to the team lead, the successful candidate will be responsible for reviewing and developing business processes to support various incentive programmes, augment operational efficiency and improve service delivery in in funding administration.

Responsibilities and Competencies:

• Operational Process Design and Implementation

o Design, develop, and implement effective operational processes relating to funding administration.

o Implement business process re-engineering and digitisation initiatives, including incorporating business requirements into system specifications and coordinating with business technology on system implementation.

o Competencies: Process Design, Operational Efficiency, Digitisation

• Project Management and Technology Integration

o Lead project management efforts in the area of system development.

o Drive operations and technology integration initiatives to enhance operational efficiency.

o Competencies: Project Management, Technology Integration, Strategic Execution

• Policy Development and Compliance

o Review workflows and develop Standard Operating Procedures (SOPs) and guidelines in alignment with funding policy implementation plans.

o Build and continuously strengthen processes and operational policies to achieve high service standards.

o Competencies: Policy Development, Compliance Management, Process Improvement

• Stakeholder Engagement and Support

o Engage with training providers and other stakeholders to support and address queries, ensuring smooth operation in grant administration.

o Assist in the management of the outsourced service partner to maintain effective service delivery.

o Competencies: Stakeholder Engagement, Service Management, Communication Skills

• Data Analysis and Reporting

o Work with large datasets to perform data extraction, collation, tracking, and analyses.

o Draw insights from data analyses to facilitate funding administration, risk management, and process redesign.

o Collate data and statistics and prepare information for reporting purposes.

o Competencies: Data Analysis, Insight Generation, Reporting Skills

• Secretariat Responsibilities

o Perform secretariat responsibilities for a multiple-agency workgroup, ensuring effective coordination and communication.

o Competencies: Organizational Skills, Multi-Agency Coordination, Communication

What we are looking for

• Possess the required competencies to execute the job duties proficiently

• Manager: 3 to 5 years of relevant work experience in grants, operations, project

• Senior Manager: At least 6 years of relevant work experience in grants, operations, project management, or system development.

• Good analytical and problem-solving skills.

• Proficiency in systems and design thinking methodologies.

• Ability to work independently, within a team, and across teams.

• Good interpersonal relationship skills and adaptability to a fast-paced work environment.

• Good verbal and written communication skills, including stakeholder management and presentation skills.

• Proficient in word processing, spreadsheet, and presentation applications.

• Knowledge of SkillsFuture Grants and Continuous Education Training (CET) and industry experience are an advantage.

This is an individual contributor role.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.

Duties:

• Perform frontline operations that includes registration/appointment scheduling/referral booking and cashiering duties when needed
• Attend to Walk-In / phone enquiries
• Perform chaperon activities and assist in explaining the procedures to patients
• Support doctors in language translation when needed
• Proper maintenance of patients' records and drug inventory
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Adhere to SOPs and perform routine checks/audits within the clinic
• Responsible for daily operations matters and includes collating & compiling patient management indicators
• Assist in coverage of other facilities when required

Wokrking hours: 5.5 days office hours
Locations: East and Central

Requirements:

• Min N/O/A Levels/ Nitec/ Dip in any relevant qualifications
• Able to commit min 6 months

Janeve

wa.me/6588183965

OR

Email me at janeve.ng@recruitexpress.com.sg

EA Personnel : Janeve Ng Choy Tong

C.E.I: R25159176

Company Registration No: 99C4599

Recruit Express Pte Ltd

KEY DUTIES AND RESPONSIBILITIES

1. Server Administration, Maintenance and Backup

2. Provide IT support to end users

3. Maintain user login and email accounts

4. Setup and issue laptops to new joiners

5. Support IP Phone System

6. Support Office Applications

8. Setup Printers

Responsibilities:

• To coordinate, maintain and support the Company’s IT including emails, printers, office applications, servers, and support staff who work remotely.
• Managing hardware and software (laptop, windows, and office software); including other office equipment and facilities upkeep, maintenance, replacement, and new purchases of inventory;
• Provide IT support to users primarily on Windows 10 platform.
• Perform problem diagnostic and escalation as necessary to IT vendor to resolve IT issues.
• Troubleshoot and maintain office network, PC hardware and software system.
• To assist in hardware and software procurement.
• Participate in ad-hoc projects as per assigned by IT Manager.
• Perform other IT support responsibilities as assigned by IT Manager.

Requirements:

• Must possess at least a diploma in Computer Study or Information Technology or equivalent.
• Proven 2 years of working experience in IT Support and Operations.
• Strong administrative knowledge in MS Office 365, Windows 10, Windows 11 and network protocols.
• Good knowledge and able to handle all network-level problems.
• Self-motivated and to be able to work independently or as a team with a good service aptitude and enjoy working in a fast-paced environment.
• Strong interpersonal and communication skills.
• Meticulous and excellent administrative work.
• Proficient in Microsoft Office

Job Description:

• Patient Care & Monitoring: Provide personalized care, assess recovery, and escalate concerns as needed.
• Admissions & Discharges: Manage patient admissions, transfers, and discharge planning.
• Team Collaboration: Work with colleagues to implement evidence-based treatments for optimal outcomes.
• Medical Rounds & Procedures: Participate in rounds, execute physician orders, and assist in procedures.
• Communication & Problem-Solving: Update the team on patient progress and support clinical challenges.
• Patient Education & Resource Management: Educate patients and manage resources efficiently.
• Infection Control & Safety: Monitor infection prevention practices and emergency response efforts.
• Training & Development: Train and supervise new nurses and students while supporting department initiatives.

Job Requirement:

• Min Degree in Nursing
• Min 3 yrs of relevant perm inpatient & senior nursing experience
• Preferred in Advanced / Specialist Diploma in Geriatric / Community Nursing

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg

Jenalyn Ooi Huai Sian (R1765551)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

We regret only suitable candidates will be shortlisted for an interview.

Job Responsibilities:

• Coordinate delivery and transfer of equipment with internal teams to meet operational timelines
• Assist in delivery and setup of machines and parts when required
• Maintain accurate records of equipment movement and tracking
• Perform basic housekeeping and ensure equipment is clean and ready for use
• Unbox, inspect, and set up equipment, including basic system configuration and documentation
• Support installation and ensure machines are operational before deployment
• Perform basic repairs and troubleshoot technical issues
• Respond to breakdowns and provide on-site maintenance support
• Work closely with internal teams to ensure smooth operations
• Perform other duties as assigned

Requirements:

• Diploma or NITEC in Electrical, Electronic, Mechanical Engineering, or related field
• Valid Singapore Class 3 Driving Licence
• Experience in equipment handling, delivery, or basic maintenance is an advantage
• Strong troubleshooting and problem-solving skills

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg
Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Working Days: 5 days work (rotate shift, off days: Sunday + 1 weekday)
Working Hours: 10am - 10pm (2 hours break, breakfast & lunch provided)
Working Location: Far East Square (Telok Ayer / Raffles Place)
Basic Salary: $2800 - $3300

Job Description:

• Greet customers and answer questions about the menu
• Assist customers with placing orders through their mobile phones when required
• Process payments and handle cashiering duties
• Serve food and beverages to customers
• Prepare homemade drinks and simple beverage items
• Clean tables, floors, and other areas of the establishment
• Maintain overall cleanliness and organisation of the dining and working areas
• Stock supplies and refill items such as condiments and napkins
• Assist with opening or closing duties as assigned
• Any other ad hoc duties assigned 

Requirements:

• Candidates with F&B working experience preferred

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Service Executive (Bereavement Service)

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.30am – 5.30pm
• Monthly Salary: basic up to $3000 + Variable Bonus (VB) + On-duty incentive
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Data Management – Perform accurate data entry and maintain proper records to support efficient operations.

• Customer Enquiry Handling – Answer incoming calls, respond to basic enquiries, and ensure professional communication.

• Information Relay – Record customer details and pass relevant information to the Sales Team for follow‑up.

• Administrative Support – Assist with document handling, office coordination, and general administrative tasks.

• Ad‑hoc Assistance – Carry out additional duties assigned by supervisors to support daily operations.

Requirements

• Experience in customer service is an added advantage
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

• Develop materials (both hardcopy and digital) to support delivery of Health Plans and Grow Well Sg, e.g. health plan booklets, tokens, information pamphlets, playbooks, PG letters, briefing videos, teacher toolkits etc.
• Develop materials (both hardcopy and digital) to support the delivery of YPS programmes and the function of a School Health Service Relationship manager.
• Train and familiarise YPS staff with materials as they develop in their roles as relationship manager and health plan prescribers, maintaining regular engagement to ensure alignment on programme goals and priorities.
• Build and sustain strong working relationships with nursing leaders, HPB departments, and partner agencies as needed to facilitate smooth programme delivery.
• Provide guidance and resources to schools and other stakeholders as needed on the application of health plans and programme playbooks.
• Track and document programme progress, flagging issues and recommending improvements where necessary.

2.     SchoolHealth Administrative Support

• Support the planning, coordination, and execution of school health activities aligned with Grow Well SG priorities.
• Coordinate with schools and relevant agencies to facilitate the delivery of health programmes, including vaccination, health screening, and health promotion initiatives. Monitor the implementation of school health activities and ensure adherence to established protocols and timelines.
• Serve as a key point of contact for school health queries, feedback, and escalations.
• General administrative tasks such as scheduling meetings and minutes taking.
• Assist in the preparation of reports and updates on school health programme performance for internal and external stakeholders.

3.     ResourceProcurement

• Provideprocurement support such as seeking and comparing quotations in compliance withHPB's Procurement Guidelines, prompt issuance ofpurchase orders, processing of Finance related materials such as invoices,credit notes, etc.
• Identifyand assess resource needs to support the delivery of Grow Well SG programmesand school health tasks.
• Collaboratewith internal HPB and external partners as needed to ensure accurate resourcedevelopment and procurement.
• Ensuretimely and cost-effective acquisition of materials, equipment, and services inaccordance with procurement guidelines.
• Maintainaccurate records of procurement activities and track the status of resource requests.

4.      Phone Surveys Design andMonitoring

• Support thedesign and development of phone survey instruments to gather data on programmereach, participant experience, and health outcomes.
• Ensure surveyquestions are clear, relevant, and aligned with programme evaluation objectives.
• Oversee theadministration of phone surveys, including coordinating with survey teams andmanaging survey timelines.
• Monitor datacollection processes to ensure consistency, accuracy, and completeness.
• Conduct simpleconsolidation of survey findings and prepare clear, actionable reports toinform programme improvements

Requirements:

• Minimum a Diploma or GCE “A” level
• Min 1-2 years of experiences administrative support
• Strong project, stakeholder, and time management skills
• Proficient in handling procurement related projects
• Proficient knowledge of Microsoft programmes (e.g., Excel, PowerPoint, Word, Outlook etc) and preferably Canva, Photoshop and/or Adobe Illustrator
• submit Monthly Service Report to HPB

EA Personnel Name: Sharmila

EA Personnel No: R23113352

EA License No: 95C5411

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

RESPONSIBILITIES

• Lead and implement programmes that support the rehabilitation and reintegration of ex-offenders and their families
• Build strong partnerships with government agencies, community organisations, corporate partners, and volunteers
• Monitor programme effectiveness, analyse outcomes, and prepare reports for stakeholders and management
• Oversee volunteer recruitment, training, engagement, and compliance with SPS requirements
• Develop meaningful volunteer experiences and recognition initiatives to encourage long-term involvement
• Support fundraising initiatives, donor engagement, and community outreach efforts
• Coordinate faith-based activities, centre operations, and programme logistics
• Supervise and mentor junior staff while fostering a collaborative and service-oriented team culture
• Represent the organisation at meetings, events, and stakeholder engagements
• Support other organisational initiatives and duties as assigned

Qualifications & Experience

• Degree in Social Work, Psychology, Community Development, or related field
• Minimum 3-5 years of relevant experience, preferably in social services, rehabilitation, or programme management
• Experience working with ex-offenders, vulnerable groups, or volunteers is an advantage
• Prior supervisory or leadership experience preferred

Core Competencies

• Programme development, implementation, and evaluation
• Stakeholder engagement and partnership building
• Volunteer coordination, management, and retention
• Team leadership and staff supervision
• Effective communication and relationship management skills
• Data interpretation, reporting, and documentation
• Cultural awareness, empathy, and client-centric approach

Personal Attributes

• Passionate about supporting the rehabilitation and reintegration of ex-offenders
• Demonstrates professionalism, integrity, and accountability
• Resourceful, adaptable, and solutions-driven
• Able to work both independently and collaboratively in a fast-paced environment

Working Hours

• 5-day work week, totalling 44 hours per week
• Typical schedule:
• Weekdays: 9:00 AM to 6:00 PM (5 days)
• Flexibility is required to meet operational demands, including:
• Evening, weekend, and public holiday duties
• Responsiveness to the needs of released inmates and programme operations

Working Location

Prison Support Services

7 Upper Changi Road North Singapore 507705

By submitting this job application, I affirm that I have given to The Salvation Army true and complete information on this application. No requested information has been concealed.

I agree that The Salvation Army (TSA) may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by TSA as a result of your employment, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website at https://www.salvationarmy.org.sg/data-protection-policy/ ):

1. a) the processing of this employment application;
2. b) the administration of the employment with TSA; and
3. c) sharing of personal information to third party, including but not limited to government agencies, hospitals, vendor(s)/supplier (s), working in collaboration with TSA to support the employment.

If you are providing third party's personal data, you hereby declare that you have obtained consent from the named individual(s), for the collection, use and disclosure of his/her personal data by you to TSA, TSA business partners and other third-party service providers. I authorised the organisation to contact references provided for employment reference checks.

Please visit our website at https://www.salvationarmy.org.sg/data-protection-policy/ for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.

If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for denial of employment or immediate dismissal.