Total 1,318 Manager level Customer Service job vacancies

Are you a skilled Behaviour Support Practitioner eager to lead a team and help shape the future of clinical professionals?

Join our vibrant and supportive team, where you can share your expertise, mentor emerging clinicians, and make a meaningful impact within your local community.

Whether you have leadership experience or are ready to take on a permanent leadership role, we welcome your application!

In this role, you will apply your outstanding clinical skills to positively influence the lives of NDIS participants on your caseload while supporting the growth and development of team members.

Your key responsibilities will include:

• Providing operational and clinical support to the Behaviour Support team
• Delivering essential therapy services to community participants
• Collaborating with a multidisciplinary team of Occupational & Speech Therapists, Psychologists, Keyworkers + a large BSP team
• Mentoring early career Behaviour Support practitioners
• Staying informed on current NDIS legislation to ensure compliance

What we offer:

As you support others, we support you. Our benefits include:

• Flexible work arrangements – minimum two days per week at the Yeerongpilly office & WFH
• Competitive salary package – industry-leading pay, salary packaging, car allowance, laptop, smartphone, purchased leave, and bonus incentive opportunities
• Genuine work-life balance – autonomy to manage your schedule, blending remote work with time at our supportive hubs
• Career advancement – ongoing training tailored to your interests and goals, plus regular scheduled professional development + supervision through AAA and MedHealth career advancement programs
• Continuous Professional Development – generous CPD allowance and paid leave for CPD activities
• A passionate and positive culture – join a purpose-driven team committed to your growth and making a difference

We look forward to hearing from you! #AAA

The After Sales Service Manager is responsible for driving the strategic direction and operational excellence of the after-sales service function. This role encompasses the development and execution of comprehensive service strategies, team leadership, and cross-functional collaboration to ensure superior customer satisfaction and business performance.

**Key Responsibilities:**

• Develop and execute after-sales service strategies, including service network optimization, quality assurance, spare parts management, warranty program administration, and customer loyalty initiatives.
• Lead, mentor, and manage service teams to consistently achieve service level agreements and performance targets.
• Monitor and enhance customer satisfaction through key metrics such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT) scores, while implementing effective complaint resolution protocols.
• Collaborate with sales, marketing, and logistics departments to align after-sales operations with organizational business objectives.
• Oversee budgeting and financial management for service operations to optimize resource allocation and profitability.
• Ensure full compliance with Bosch regulations, industry standards, safety requirements, and quality control procedures.
• Conduct comprehensive analysis of service data to identify operational trends, implement process improvements, and minimize downtime and recurring issues.
• Cultivate and maintain strategic relationships with key service partners and network providers to enhance service delivery capabilities and resolve escalated customer concerns.
• Generate detailed performance reports on service metrics, including critical KPIs such as average service time, rejection rates, and after-sales revenue generation.

As the Manager, People Support - APAC Leader, you will lead and evolve a high-impact people operations team that delivers a consistent, scalable, and employee-centered service experience across our people portfolio. You will serve as a strategic partner with key regional and global ecosystem partners to enable solutions and operational excellence across all aspects of the employee life-cycle and evolving business and country-based requirements.   

This role blends people leadership, service delivery expertise, and iterative and transformational execution. You will lead a regional team, leverage data and qualitative insights to elevate employee experience, and drive simplification, standardization, and innovation across our service areas. The ideal candidate is a confident leader who thrives in fast-moving environments, brings strong analytical and systems thinking, and is passionate about building world-class people operations. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

People Operations Strategy & Service Excellence 

• Shape and continuously refine the role for People Support as a strategic partner that maximizes efficiency, scalability, and employee experience. 

• Champion a data-driven and employee-informed operating model, leveraging insights, feedback, and trends to proactively improve service delivery and reduce escalations. 

• Serve as a subject-matter leader in HR service delivery best practices, applying country standards to achieve optimal operational outcomes. 

 Leadership & Operational Performance  

• Lead and develop a high-performing, APAC Tier I team in a fast-paced, service-oriented environment. 

• Own day-to-day operational performance, including SLAs, KPIs, case volumes, quality metrics, and employee satisfaction. 

• Translate performance metrics into clear, compelling insights that demonstrate the value of People Support and inform decision-making by senior stakeholders. 

• Proactively manage capacity and workforce planning, flexing team resources to meet changing organizational needs and global demand. 

Data, Insights & Continuous Improvement 

• Identify root causes through critical analysis and quickly implement corrective actions to improve service quality and operational efficiency. 

• Lead multiple continuous improvement initiatives, simplifying, standardizing, centralizing, and automating complex HR processes. 

• Ensure strong data integrity, system accuracy, and quality controls through disciplined testing, audits, and attention to detail. 

Stakeholder Partnership & Communication 

• Build trusted partnerships with HRBPs, COE teams, People Intelligence, and business leaders to align priorities and deliver integrated solutions. 

• Develop and execute clear communication strategies for cross-functional initiatives, service changes, and transformation efforts. 

• Consult and influence executive leadership with confidence, clarity, and strong business acumen. 

• Act as a facilitator and change leader, guiding teams and stakeholders through rapid change and transformation. 

Knowledge Management & Content Strategy 

• Identify knowledge gaps and high-volume employee inquiry themes across AskHR. 

• Partner with COEs to curate, update, and maintain HR knowledge content, ensuring accuracy, consistency, and compliance. 

• Create a unified, searchable, and interconnected knowledge platform that delivers a simple and intuitive employee experience. 

People Leadership & Change Management 

• Demonstrate exceptional people leadership through coaching, mentoring, and talent development, building future-ready leaders. 

• Foster a culture of accountability, innovation, and continuous learning within the People Support team. 

• Communicate vision, progress, and change with clarity and empathy, motivating teams through transformation. 

• Centre Manager (Enrichment Centre)
• Working Days:
• Mon-Fri: 2pm-8 PM (2 days off day)
• Sat & Sun: 9am-5pm
• Work Location: Marine Parade
• Salary: $3,000 – $4,000 + Performance Incentives + Annual Profit Share + Performance-Based Equity (Incentives gross up to $6000
• Reporting to: Director / Head of Academics

Key Responsibilities

• Promote centre programmes, courses, and ongoing promotions to customers
• Follow up with leads and existing clients to arrange trial lessons
• Conduct programme presentations and convert enquiries into enrolments
• Lead roadshow activities to generate leads and trial sign-ups
• Track and follow up on renewal cases
• Oversee daily centre operations, including scheduling, teachers, trainers, and centre activities
• Support sales target achievement and weekly lead generation targets set by management

Requirements

• 8 years of post-qualification relevant working experience
• At least 3 years in a Centre Manager or similar role
• Experience working in an enrichment centre in Singapore

Benefits

• Performance incentives
• Annual profit share
• Performance-based equity

Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474

Position: Survey Project Manager

Salary: $7,000 – $8,000 

Contract Duration: 12 months

Responsibilities:

• Assist the management team and stakeholders to achieve operational objectives. 
• Provide regular statistical reporting and updates of various survey projects progress alongside survey statistics. 
• Provide sound recommendations to strategic plans and reviews. 
• Develop project plans with identified resources and budgetary needs. 
• Prepare and complete action plans devised in the efforts to improve quality and customer service standards. 
• Implement production, productivity, quality, and customer-service standards. 
• Conduct after-action reviews to improve processes and propose new initiatives. 
• Manage various stakeholders to ensure that operations are aligned with desired business outcomes.
• Provide guidance and advice to survey interviewers to ensure that the surveys are conducted in a timely manner and expected behavior and efficiency standards are achieved. 
• Perform Root Cause Analysis for service failures and develop future preventive measures and SOPs. 
• Responsible for Business Continuity Plan (BCP) and crisis management SOPs. 
• Coordinate with various survey teams to provide solutions for escalated cases. 
• Manage deadlines and ensure timeliness of data collection.
• Any other ad-hoc duties

Job Description:

• Work toward achieving departmental goals related to revenue growth and profitability.
• Identify and develop new business opportunities to expand market reach.
• Prepare professional quotations, proposals, and preliminary system designs for clients.
• Contribute creative ideas and actionable recommendations to enhance sales results and strengthen brand visibility.
• Promote the company’s presence and reputation through effective sales and marketing initiatives.
• Build and maintain strong relationships with business partners and key stakeholders.
• Maintain up-to-date knowledge of security solutions and related technologies to provide high-quality client consultations.
• Support project management activities, attend site meetings, and communicate with clients as needed.

Job Requirement:

• Minimum Degree or equivalent qualification.
• Minimum3 year working experience in solution-based sales, preferably within the industry or similar

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Work toward achieving departmental goals related to revenue growth and profitability.
• Identify and develop new business opportunities to expand market reach.
• Prepare professional quotations, proposals, and preliminary system designs for clients.
• Contribute creative ideas and actionable recommendations to enhance sales results and strengthen brand visibility.
• Promote the company’s presence and reputation through effective sales and marketing initiatives.
• Build and maintain strong relationships with business partners and key stakeholders.
• Maintain up-to-date knowledge of security solutions and related technologies to provide high-quality client consultations.
• Support project management activities, attend site meetings, and communicate with clients as needed.

Job Requirement:

• Minimum Degree or equivalent qualification.
• Minimum3 year working experience in solution-based sales, preferably within the industry or similar

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Lead the procurement organization for Singapore and Malaysia operations, providing coaching, direction, and escalation support to ensure effective execution and team development.
• Drive procurement KPI performance, including on-time delivery (OTD), delinquency, push/pull/cancel actions, late release, and purchase price variance (PPV), aligned with business objectives.
• Develop and execute sourcing strategies that deliver competitive advantage, including supplier selection, development, consolidation, and implementation of strategic supplier initiatives.
• Lead Global Purchase Family or Regional Commodity sourcing activities, with full accountability for sourcing decisions, material deflation targets, and alignment with global and regional strategies.
• Build and maintain strong supplier relationships to ensure performance expectations are met across cost, quality, delivery, and risk; lead corrective action and supplier improvement initiatives as required.
• Lead commercial negotiations with suppliers to achieve quality, fulfillment, productivity, and cost objectives while managing contractual and commercial risk.
• Oversee procurement of materials, equipment, services, and supplies necessary to support manufacturing and operational requirements, ensuring compliance with internal policies and standards.
• Analyze market conditions, cost drivers, supplier capabilities, and pricing trends to inform sourcing decisions and negotiation strategies.
• Collaborate with Engineering, Quality, Planning, and Operations to support supplier qualification, NPI activities, and continuous improvement initiatives.
• Prepare and review bid packages, and coach procurement team members on sourcing strategies, negotiations, and supplier engagement as needed.
• Support cross-functional and business initiatives as assigned, including special projects aligned with supply chain and operational excellence goals.
• Other related duties and projects as assigned.

Requirement

• Bachelor’s degree in Business, Supply Chain, Engineering, or related field.
• Min 5 years of procurement /supply chain experience in engineer-to-order manufacturing, OEM or aerospace environment
• Experience managing ~USD100M in direct spend with a proven track record of ~5% cost savings.
• Managed 50–100 suppliers across multiple countries

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Oversees daily manufacturing, production, and service activities to ensure compliance with API specification and safety standards.
• Manage staff, optimize processes, handle logistics, and control budgets to meet customer requirements and improve efficiency.
• Monitor daily operations, manage inventory, and optimize workflows to reduce costs.
• Ensure strict adherence to safety regulations and lead emergency responses.
• Supervise, train, and develop technical teams and staff.
• Liaise with clients and vendors to fulfill requirements and manage supply chain.

Requirements:

• Min Degree in Mechanical/ Manufacturing/ Industrial/ Precision Engineering, or equivalent.
• Minimum 5 years of experience in Oil and Gas Machining
• Knowledge of API standards and manufacturing processes

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description

1. Vendor contract management of various suppliers of Base and Line maintenance to ensure it is aligned with existing business model
2. Management of back to back manpower and service contract(s) to ensure tighter KPI, LD adherence and alignment with coverage to customer
3. Perform margins tracking, vendor cost control and analyse P&L across various BUs to prevent revenue leakage and improve costing accuracy
4. Set up better reporting workflow of financial impact from exposure to KPI and LD penalties
5. Oversight of purchasing process to improve sourcing and cost-effectiveness across BUs

Requirements

• Degree / Diploma in Business, Finance, Supply Chain, Aviation Management or related field
• 1–3 years of experience in procurement, vendor management, finance, or contract administration
• Basic understanding of contracts, KPIs, and service level agreements
• Exposure to data analysis, cost tracking, or financial reporting is an advantage
• Strong attention to detail with good organisational skills
• Proficient in Microsoft Excel and PowerPoint
• Good communication skills and ability to work with multiple stakeholders

• Lead a cluster-wide recruitment function within a talent acquisition and workforce development team, overseeing strategic workforce planning initiatives.

• Partner closely with clinical leaders and institutional HR teams to deliver innovative staffing solutions and ensure a sustainable pipeline of nurses, pharmacists, and allied health professionals across multiple healthcare institutions.

• Develop and execute a compelling employer branding strategy to position the organisation as an employer of choice in the healthcare sector.

• Design and implement progressive recruitment strategies, policies, and processes to attract high-quality healthcare professionals.

• Collaborate with key stakeholders to conceptualise and pilot creative recruitment initiatives, expanding and diversifying talent sourcing channels.

• Provide regular recruitment analytics, insights, and performance reports to senior management and stakeholders to support data-driven decision-making.

  Requirements

• Recognised degree in any discipline.

• Minimum of 8 years of relevant Human Resources experience; prior experience in healthcare talent acquisition will be a strong advantage.

• Strong communication and interpersonal skills, with a proven ability to build credibility and influence across organisations.

• Independent, resourceful, and collaborative team player with the ability to work effectively in a fast-paced environment.

To submit your application, please apply online apply@rn-care.com or call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Strategic Leadership

• Define and drive the overall training and development strategy aligned to business goals
• Partner with the GM on workforce capability planning and operational excellence initiatives
• Lead transformation and continuous improvement programs across training and operations