Total 12,354 Others level Customer Service job vacancies

Note: **Prefer someone with more experience with application projects hosted on the cloud**

Employment Type: 1-year contract (renewable)
Eligibility: Singaporean ONLY

Job Overview:

We are seeking a proactive and service-oriented Operations & Support Lead to support the delivery and ongoing operations of a learning technology project deployed at the customer’s site. The successful candidate will represent the vendor team onsite and serve as the primary operational liaison between the customer, project stakeholders, technical teams, and support vendors. The role requires strong operational management capabilities, stakeholder engagement skills, and experience managing support services within a structured and customer-facing environment.

Key Responsibilities

Operations & Service Management

• Oversee daily operational support for learning technology platforms and associated systems

• Monitor system performance, service availability, and operational issues to ensure service continuity

• Coordinate system enhancements, releases, maintenance activities, and operational readiness

• Maintain operational procedures, workflows, and support documentation

• Ensure compliance with organisational policies, governance standards, and service requirements

• Support business continuity and operational resilience initiatives

Incident & Support Management

• Serve as the primary onsite coordinator for operational and support-related matters

• Manage incident reporting, issue tracking, escalation, and resolution processes

• Coordinate with technical teams, infrastructure teams, and vendors for timely issue resolution

• Monitor service delivery against SLAs and KPIs, and provide updates to stakeholders

• Drive continuous improvement initiatives to enhance operational efficiency and user support experience

Stakeholder & Vendor Management

• Work closely with stakeholders, business users, project managers, technical teams, and vendors to support operational requirements and service delivery

• Support governance activities including meetings, reporting, audits, and service reviews

• Assist with change management, user engagement, and adoption activities

Reporting & Continuous Improvement

• Prepare operational reports, incident summaries, dashboards, and management updates

• Analyse operational trends and recommend service improvement initiatives

• Support audit, compliance, and risk management activities

• Maintain accurate operational records, logs, and documentation

Qualifications & Experience

• Bachelor’s degree in Information Technology, Information Systems, Education Technology, Business Administration, or a related discipline

• At least 5 years of relevant experience in operations management, service delivery, or support functions

• Experience supporting enterprise digital platforms, cloud-based systems, or Learning Management Systems (LMS)

• Experience managing vendors, support teams, and cross-functional stakeholders

• Familiarity with structured project delivery and governance environments

Certifications

Mandatory

• ITIL Foundation Certification (or equivalent certification in IT Service Management)

Preferred / Good-to-Have

• Microsoft Azure certification (e.g., Azure Fundamentals, Azure Administrator, or related cloud certification)

• Project management certifications such as PMP, PRINCE2, Agile, or Scrum certifications

• Relevant certifications in service management, operations, or enterprise platforms

• Learning Management System (LMS) platform certifications will be advantageous

Competencies & Skills

• Strong organisational, coordination, and stakeholder management skills

• Good analytical and problem-solving capabilities, Strong communication and interpersonal skills

• Ability to manage multiple priorities in a fast-paced environment

• Service-oriented mindset with attention to operational quality and user experience

• Proficiency in operational reporting and documentation

Preferred Attributes

• Experience in public sector, education, or large-scale digital transformation environments

• Familiarity with ticketing and service management platforms (e.g. ServiceNow, Jira Service Management)

• Understanding of governance, compliance, and audit processes

• Ability to work independently and collaboratively across teams

Job Description:

• In charge of reviewing customer drawings, specifications, and BOM, understand technical requirements.
• Responsible in providing engineering expertise to resolve and troubleshoot technical issues arise in manufacturing
• Liaise with internal and external customers on requirements and propose solutions.
• In charge of machining process cycle-time estimation and submit to the Sales team
• In charge of providing technical advice to Sale, Quality and Supply Chain team.
• Preparing markup drawings & detailed subcon scopes for the Purchasing team.
• To assess in-house capability, feasibility, and cycle-time for
• Other duties as assigned

Requirements:

• Min Diploma in Mechanical/ Manufacturing/ Precision Engineering, or equivalent.
• Minimum 3 years of working experience in Precision Industry
• Proficient in AutoCAD / SolidWorks application

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• In charge of reviewing customer drawings, specifications, and BOM, understand technical requirements.
• Responsible in providing engineering expertise to resolve and troubleshoot technical issues arise in manufacturing
• Liaise with internal and external customers on requirements and propose solutions.
• In charge of machining process cycle-time estimation and submit to the Sales team
• In charge of providing technical advice to Sale, Quality and Supply Chain team.
• Preparing markup drawings & detailed subcon scopes for the Purchasing team.
• To assess in-house capability, feasibility, and cycle-time for
• Other duties as assigned

Requirements:

• Min Diploma in Mechanical/ Manufacturing/ Precision Engineering, or equivalent.
• Minimum 3 years of working experience in Precision Industry
• Proficient in AutoCAD / SolidWorks application

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• In charge of leading and coaching a team of manufacturing engineers to support daily operations in programming, tooling, process routing, and secondary processes
• Responsible in monitoring production performance to ensure monthly efficiency targets and optimal utilization of machinists and machines are achieved.
• Liaise with
• In charge of leading and guiding the team in completing Lean Six Sigma projects to improve manufacturing processes.
• Participate in Root Cause Analysis (RCA) for any non-conforming jobs and resolve issues collaboratively as a team.
• In charge of maintaining and updating the CAD plant layout as required.
• Actively explore new manufacturing approaches, tooling, and technologies to enhance organizational capabilities; lead and manage CAPEX (Capital Expenditure) initiatives for required equipment purchases.
• Actively participate in and contribute to HSE initiatives, including hazard/incident identification, risk assessment, and determination of control measures.
• Perform other duties as assigned

Requirements:

• Min Diploma in Mechanical/ Manufacturing/ Industrial/ Precision Engineering, or equivalent.
• Minimum 5 years of experience in Precision Machining
• Experience in creating manufacturing routings using an ERP system
• Proficiency in CAD (2D/3D) software such as AutoCAD, SolidWorks, etc. (essential).

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Location: Benoi (Islandwide transport)

Working Hours: Mon - Fri, 8:30 - 5:30

Salary: Up to $3800 + 1 month completion bonus

Job Responsibilities:

• Attend to pre-sales enquiries on product availability, lead time and price
• Initiate and follow up new item creation/customer creation in system
• Process sales orders and order amendment in system
• Track, expedite and update customers on order status
• Follow up payment, forwarder details with customers
• Work with factories, warehouses and forwarders to arrange dropship, local and export shipment
• Prepare manual, system invoices and other shipping documents and handle documents filing
• Review LC draft, prepare and collate documents from various factories for LC presentation
• Coordinate with related parties on non-warranty claims
• Communicate and provide timely responses between customer, sales, operation and factory
• Generate and update sales order backlog reports

Job Requirements:

• Minimum Diploma in business or related fields with minimum of 1-2 years’ experience
• Oracle system experience is preferred

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd

Responsibilities:

• Lead the procurement organization for Singapore and Malaysia operations, providing coaching, direction, and escalation support to ensure effective execution and team development.
• Drive procurement KPI performance, including on-time delivery (OTD), delinquency, push/pull/cancel actions, late release, and purchase price variance (PPV), aligned with business objectives.
• Develop and execute sourcing strategies that deliver competitive advantage, including supplier selection, development, consolidation, and implementation of strategic supplier initiatives.
• Lead Global Purchase Family or Regional Commodity sourcing activities, with full accountability for sourcing decisions, material deflation targets, and alignment with global and regional strategies.
• Build and maintain strong supplier relationships to ensure performance expectations are met across cost, quality, delivery, and risk; lead corrective action and supplier improvement initiatives as required.
• Lead commercial negotiations with suppliers to achieve quality, fulfillment, productivity, and cost objectives while managing contractual and commercial risk.
• Oversee procurement of materials, equipment, services, and supplies necessary to support manufacturing and operational requirements, ensuring compliance with internal policies and standards.
• Analyze market conditions, cost drivers, supplier capabilities, and pricing trends to inform sourcing decisions and negotiation strategies.
• Collaborate with Engineering, Quality, Planning, and Operations to support supplier qualification, NPI activities, and continuous improvement initiatives.
• Prepare and review bid packages, and coach procurement team members on sourcing strategies, negotiations, and supplier engagement as needed.
• Support cross-functional and business initiatives as assigned, including special projects aligned with supply chain and operational excellence goals.
• Other related duties and projects as assigned.

Requirement

• Bachelor’s degree in Business, Supply Chain, Engineering, or related field.
• Min 5 years of procurement /supply chain experience in engineer-to-order manufacturing, OEM or aerospace environment
• Experience managing ~USD100M in direct spend with a proven track record of ~5% cost savings.
• Managed 50–100 suppliers across multiple countries

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of conducting and certify scheduled and unscheduled maintenance, repair, and testing of aircraft systems and components.
• Responsible for carrying out complex tasks such as engine servicing and component replacement, troubleshooting defects, and maintaining production equipment.
• In charge of performing detailed inspections of aircraft structures, landing gear, engines, and other critical systems.
• In charge of leading and supervising teams of technicians to complete maintenance tasks efficiently.
• Responsible in promoting and upholding a culture of safety among maintenance teams and ensure all activities comply with quality standards.
• Maintain detailed and accurate records of all maintenance activities and certifications.
• Ensure all work is performed in accordance with regulations from the Civil Aviation Authority (CAA) and the Original Equipment Manufacturer (OEM).

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in MRO industry
• Knowledge of special processes such as Weldng (TIG/EBW), Thermal Spray, Heat Treatment, Machining will be advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Responsibilities

Casework & Counselling, Information & Referral

1.    Provide Information and Referral services

2.    Provide case intake for walk-in clients

3.    Handle up to 30 cases as assigned, maintain client’s records and monitor their progress

4.    Activate the cases in each quarter and ensure timely closure for inactive cases that are no longer in need of service

5.    Complete case recordings timely

6.    Provide timely response and relevant intervention to clients

7.    Collaborate with relevant partners in addressing the concerns faced by the family through case conferences and other collaborative intervention

8.    Attend regular supervision for case direction, support and enhancement of clinical skills

Community Work and Groupwork

1.    Be a member of the Community Work Task Group

2.    Assess the needs and requirements of the community within the FSC boundary for intervention

3.    Plan, organise, execute and evaluate community work interventions

4.    Develop the proposal paper for a Groupwork project

5.    Coordinate, facilitate and evaluate the groupwork

Qualifications and Requirements

1.    Degree in Social Work; preferably an accredited Social Worker

2.    Minimum 3-5 years’ relevant work experience in social work setting

3.    Has a pleasant disposition, with good communication and interpersonal skills

Job Description & Requirements

Responsibilities:

• Provide HR business partnering support to assigned divisions and departments.
• Manage recruitment activities for specialist and non-specialist positions, including candidate sourcing, screening, and coordination.
• Support talent acquisition initiatives and candidate management processes.
• Coordinate employee engagement activities and onboarding programs.
• Process medical manpower listings and maintain accurate staffing records and reports.

Requirements:

• Min Degree In HR /Business or related field
• Min 4 years of relevant HR experience in Healthcare environment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with database management systems will be advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

About the Role:

We are seeking an experienced and resilient Cloud Services Delivery Director to lead our Agency Tenant Facilities Management (ATFM) cloud operations team. In this role, you will be the driving force overseeing tenant workloads across the Government Commercial Cloud (GCC) environment, with a primary focus on AWS architecture.

You will manage day-to-day cloud operations, drive complex migration roadmaps, and act as the principal custodian of infrastructure security, ensuring strict adherence to Singapore public sector compliance frameworks (e.g., IM8). The ideal candidate has an expert command of AWS, a service-oriented mindset tailored for public sector tenants, and a proven track record of handling high-stakes public sector IT delivery.

Key Responsibilities

ATFM Cloud Operations & Service Management

• GCC Environment Management: Establish, maintain, and supervise highly available, scalable, and resilient AWS infrastructure hosting critical tenant agency applications within the GCC framework.
• Day-to-Day Operations Support: Lead the ATFM engineering team in simplifying and running routine IT infrastructure operations for various government tenant agencies.
• Automation & Monitoring: Implement robust monitoring, logging, and alerting systems using automation (e.g., Ansible) and infrastructure-as-code (IaC via Terraform or CloudFormation) to maximize operational efficiency.
• Incident & Problem Management: Take accountability for high-severity incident responses, leading swift containment and resolution efforts to minimize disruption to public digital services.
• Tenant Lifecycle Management: Oversee the end-to-end cloud journey for tenant agencies, including resource allocation, continuous performance tuning, and capacity planning.

Services Governance & GCC Migration

• Cloud Readiness Assessment: Lead detailed infrastructure and workload assessments for legacy or on-premises systems shifting to GCC AWS environments.
• Migration Execution: Develop and drive flawless cloud migration roadmaps, managing resource schedules, timelines, and application onboarding constraints smoothly.
• Financial & Cost Governance: Analyze ongoing cloud spend across tenant agencies, enforcing strict cost optimization and control mechanisms to ensure responsible public fund spending.
• Stakeholder Management: Collaborate effectively with GovTech central teams, tenant agency stakeholders, and auxiliary security teams to align cloud delivery with overarching Whole-of-Government (WOG) digital objectives.

Infrastructure Security Compliance (WOG & IM8)

• IM8 Alignment: Ensure all tenant architectures strictly integrate and comply with Singapore Government IM8 (Instruction Manual 8) policies, CSA guidelines, and public sector data classification requirements.
• Access & Data Protection: Enforce mandatory security controls, prioritizing strict Identity and Access Management (IAM), Multi-Factor Authentication (MFA), network segmentation, and encryption for data at rest and in transit.
• Continuous Threat Monitoring: Supervise continuous infrastructure monitoring, leveraging cloud-native tools like AWS GuardDuty and Security Hub to preemptively identify and mitigate zero-day exploits, DDoS risks, and unauthorized access.
• Audits & Vulnerability Management: Direct routine security vulnerability assessments, strict patch management schedules, penetration tests, and compliance audits across tenant environments.
• Secure Disaster Recovery (DR): Ensure backup architectures are tightly secured and encrypted, and coordinate regular WOG-aligned DR drills to ensure business continuity for critical national applications.

Requirements:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: ~15 years of experience in IT operations, with at least ~10 years in enterprise cloud environments.
• GovTech/Public Sector Exposure: Proven experience operating within the Government Commercial Cloud (GCC) environment, or a comprehensive understanding of Singapore public sector ICT governance.
• AWS Technical Depth: Expert architectural and operational knowledge of AWS services, DevOps pipelines, and infrastructure management.
• Compliance Proficiency: Deep practical familiarity with IM8 controls, MTCS, or equivalent high-compliance security frameworks.
• Tooling: Proficient with IaC deployment tools (Terraform, CloudFormation) and configuration management automation tools (Ansible, Chef, or Puppet).
• ITIL (Service Management)

Key Competencies:

• Strong leadership and decision-making under pressure
• Excellent stakeholder and communication skills 
• Deep understanding of service delivery and security and process governance
• Ability to balance operations, security, and business priorities
• Exceptional capabilities in managing multi-disciplinary engineering teams under high-pressure SLA environments.

Good to haves:

• Relevant specialized certifications: AWS Certified Solutions Architect – Professional or AWS Certified Security – Specialty.
• Certifications in IT service management (e.g., ITILv4).
• Hands-on experience with GovTech stack platforms such as Container Stack (CStack) or automated policy-as-code deployment engines.

Preschool Principal

• Company Benefits & Incentives
• Career Progression Opportunities
• Location: Tampines

Requirements:

• Minimum Diploma in Early Childhood Care and Education - Leadership or equivalent certificates recognized by Early Childhood Development Agency (ECDA)
• Principal - ADECL / DECCE-L / DPL

Responsibilities:

• Provide leadership for setting overall goals for the school as a basis for curriculum objectives
• Lead a team of early childhood teachers in providing quality education, holistic development, and care for the children
• Responsible for the strategic direction and overall management of the preschool
• Communicate with parents effectively, and build rapport and trusted relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately.
• Responsible for all government related matters such as ECDA including renewing and maintaining of license
• Set educational standards and goals and help establish policies, procedures and programs to carry them out
• Proactively review current policies, procedures and programs and identify ways to improve the overall standards of the preschools and future preschools which will be acquired by the Group
• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements, where applicable
• Mentor teachers in all areas to facilitate collaborative approaches for learning, teaching and evaluation so as to improve the overall performance standards and competencies
• Implementation of specific center programs, initiatives and events
• Handle center administrative matters and enrolment
• Determine licensing, health and safety regulations from the start and local regulatory agencies requirements
• Management and optimization of center resources
• Prepare budget and control budget expenditures

Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474

• Up till $2,600 basic + Allowance + Commission (Gross $3,000+)

• 5 days work week

• Conveniently located near MRT

• On the job training provided

• Call centre environment
  

Our Client, with 16 years experience in collection services, is inviting qualified candidates to fill the position as Call Centre Agent.

RESPONSIBILITIES:

• Handle inbound and outbound collection calls in a call centre environment

• Communicate and explain breakdown of amount payable to customers in detail.

• Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Banks, Telcom Support Service Providers and Commercial Clients.

• Negotiate with customers on repayment amount and payment dates, where applicable.

• Provide customer service and enhance overall collections efficiency and delinquency rates.

• Any other ad-hoc duties assigned.
  

REQUIREMENTS:

• Diploma / ‘A’ / 'O’/ Nitec

• No experience required

• Training provided

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed

You will assist in all aspects of pre-operative, operative and post-operative patient care in the Department of Cardiothoracic Surgery. Suitable candidates will be offered employment on a 1-year contract.

Requirements:

• A recognised basic medical degree
• Passed the national licensing examination as required in the country where the basic medical degree was conferred (if applicable)
• At least 5 years’ post-housemanship training in the relevant field, of which a minimum of 3 years must be in the cardiothoracic or general surgery area
• A good command of English (both written and spoken)
• Documented proof of:

(i) Measles (or Mumps ,Measles and Rubella) vaccination or serological evidence of measles immunity ;and

(ii) Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act with effect from 3 January 2022. Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement upon successful interview and are offered employment.

• Location: Central
• Salary: Up to $7k + AWS + VB

Family Office Administration

• Support the setup and ongoing administration of family office and corporate structures.
• Coordinate with internal teams and external providers to ensure tasks are completed on time.
• Assist with client onboarding, documentation, proposals, and general administration.
• Support the day-to-day management of client structures across multiple jurisdictions.

Finance, Tax & Audit

• Assist in preparing financial statements for managed entities.
• Coordinate annual audits and prepare supporting documents.
• Support tax filings and compliance across relevant jurisdictions.
• Assist with CRS and FATCA reporting requirements.
• Highlight and escalate potential tax or financial issues when needed.

Compliance & Risk

• Support KYC, due diligence, and compliance checks.
• Monitor regulatory and operational risks within client structures.
• Follow up on outstanding issues to ensure timely resolution.

Trust Administration Support

• Assist in the administration of trust structures across jurisdictions such as Singapore, Hong Kong, BVI, and Cayman Islands.
• Prepare trust-related documentation and support compliance filings.
• Escalate any changes or issues in client structures to the relevant teams.

General Support

• Assist in preparing internal training materials for the sales team.
• Stay updated on regulatory and industry developments.
• Support ad hoc projects as required.

Requirements

• Bachelor’s Degree in Accounting, Finance, or a related field.
• Minimum 3 years of experience in corporate administration, trust administration, private banking operations, tax support, or related professional services.
• Exposure to corporate or trust structures is an advantage.
• Basic experience in financial reporting, tax support, or audit coordination.
• Familiarity with CRS, FATCA, KYC, and AML requirements preferred.
• Strong organisational skills with attention to detail and ability to manage multiple tasks.
• Professional qualifications (ACCA, CPA, ICSA, ATP, or equivalent) are an advantage.
• Candidates with a strong willingness to learn and develop in the family office space are encouraged to apply.

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431