RESPONSIBILITIES

·       Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively and promptly.

·       Follow up closely with internal parties for resolutions.

·       Proactively escalate query trends, potential issues and recurring service failures to teamlead/ manager and ensure that appropriate corrective action is implemented toavoid future problems.

·       All customer service request and any follow-up interaction is logged into CRM accurately andtimely.

·       Assist in processing and invoicing Local and Export spare part orders.

·       Preparation and generation of weekly customer service report, weekly and monthly report to BUand HOD.

·       Spare parts inventory management.

·       Perform other assigned duties and/or project work.

REQUIREMENTS

·       Experience in Call Centre, Banking or Customer Service (calls and correspondents) environmentwill be an advantage.    

·       Possess a positive mind-set with a “CAN-DO” attitude, and passion to deliver qualitycustomer service.

·       Possess excellent phone etiquette, comprehension, communication, and interpersonal skills.

·       Proficient in Microsoft Excel, Word and PowerPoint.

·       Experience in SAP will be an advantage.

·       On-the-job training will be provided to ensure proficiency in role requirements.

Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :            R25158800

We regret that only shortlisted candidates will be notified.

The Medical Escort & Transportation (MET) Executive supports the delivery of safe, reliable, and client-centred transportation and escort services for seniors and clients requiring assistance to attend medical appointments and community services.

The Executive will coordinate service arrangements, support client intake and assessments, liaise with caregivers and healthcare partners, and ensure accurate documentation and operational records. This role is suitable for individuals who are service-oriented, organised, and enjoy working with seniors and the community.

Client Intake and Service Coordination

• Manage client referrals and conduct National Means Testing (NMTS) assessments to determine eligibility for Medical Escort & Transportation (MET) services.
• Coordinate transportation and medical escort arrangements for clients attending healthcare appointments and community services.
• Liaise with clients, caregivers, healthcare institutions, and community partners to facilitate smooth service delivery.
• Provide information and support to clients and caregivers regarding service processes and eligibility requirements.

Medical Escort Services

• Provide medical escort services when assigned, ensuring clients are accompanied safely to and from their appointments.
• Assist clients with mobility needs, including wheelchair transfers and safe boarding or alighting from transport vehicles.
• Monitor clients' well-being during transportation and promptly escalate concerns according to established procedures.

Operations and Administrative Support

• Schedule and deploy drivers, escorts, and volunteers to support daily service operations.
• Manage the MET hotline, attend to enquiries, and follow up on service requests from clients and stakeholders.
• Maintain accurate client records, service utilisation data, and operational documentation.
• Prepare routine operational reports and service statistics for management and relevant external agencies.

Quality and Compliance

• Participate in service reviews, quality improvement initiatives, and internal audits.
• Ensure compliance with organisational policies, service standards, and safety procedures.
• Support the implementation of standard operating procedures and continuous service improvement efforts.

Other Duties

• Provide general administrative support related to MET operations.
• Under take other duties and responsibilities assigned by the supervisor

Qualifications

• Diploma in any discipline.
• Candidates with qualifications in healthcare support, social services, community care, or related fields will have an advantage.
• Training or certification in Medical Escort Services, Patient Care, First Aid, or related areas will be an added advantage.

Skills and Experience

• Experience in service coordination, customer service, healthcare support, community care, or administrative functions is preferred.
• Good organisational and time-management skills.
• Strong interpersonal and communication skills with the ability to engage clients, caregivers, volunteers, and stakeholders professionally.
• Able to work independently as well as collaboratively within a team environment.
• Proficient in Microsoft Office applications.
• Comfortable maintaining records and preparing basic reports.

Personal Attributes

• Compassionate and service-oriented.
• Reliable, responsible, and attentive to detail.
• Able to remain calm and adaptable in a fast-paced operational environment.
• Committed to supporting seniors and vulnerable individuals in the community.

Company Overview

My Queen is a leader in postpartum care and wellness, empowering women and supporting new mothers with compassionate care and guidance. Join us to make a meaningful impact while working with adorable babies in a nurturing, inclusive environment.

Job Summary

As a Healthcare Assistant at My Queen, you will provide compassionate care and support to mothers and newborns, ensuring their safety, comfort, and well-being during their stay.

Responsibilities

• Clean, bathe, and change diapers for babies to maintain hygiene and comfort
• Feed babies while ensuring safety and proper care of umbilical, oral, and eye areas
• Record babies’ temperature, feeding patterns, and mental and physical behaviors to monitor health
• Track and report babies’ growth progress to support developmental care
• Guide parents on infection control and baby safety practices to promote a safe environment
• Monitor mothers’ recovery progress and report any concerns promptly
• Coach mothers on breastfeeding and baby care techniques to enhance maternal confidence
• Support mothers in understanding and managing postnatal conditions with empathy and clear communication
• Perform additional duties as assigned by supervisors to support team operations

Working Hours

• 8:00 AM to 8:30 PM and 8:00 PM to 8:30 AM shifts, inclusive of 1.5-hour break
• Commitment to two shifts per week, including weekends and public holidays

Salary

• From $120 per weekday shift and $132 per weekend/public holiday shift

Additional Benefits

• Paid on-the-job training provided
• Meal allowance provided
• Uniform supplied
• Night shift and standby incentives

Required competencies

• Physically fit to carry infants and stand for extended periods to perform daily tasks safely and effectively
• Strong mindset to remain calm and patient in a caregiving environment
• Able to commit to working twice a week, including weekends and public holidays

Preferred competencies

• Relevant experience in infant or maternal care is advantageous
• Immediate availability preferred

We are looking for enthusiastic and dedicated Singapore Citizens and Permanent Residents to join our team as Full-Time Cashier cum Service Crew cum Dishwasher.

Candidates should possess a positive attitude, good customer service skills, and be willing to work in a fast-paced restaurant environment.

Job Responsibilities:

• Handle cash, card, and digital payment transactions accurately and maintain proper cashier records, ensuring all payments and daily sales are correctly accounted for.

• Greet customers warmly, take food and beverage orders, answer enquiries, and provide friendly and professional customer service to enhance the overall dining experience.

• Serve food and beverages promptly and efficiently while ensuring customer requests and special requirements are attended to in a timely manner.

• Wash dishes, utensils, cookware, and kitchen equipment thoroughly and ensure all items are cleaned, sanitised, and stored properly according to food safety standards.

• Maintain cleanliness and hygiene of the dining area, cashier counter, kitchen, and dishwashing stations by carrying out regular cleaning and sanitation duties.

• Assist with setting up tables, clearing used dishes, replenishing condiments, and ensuring the restaurant is clean, organised, and ready for operations at all times.

• Support basic food preparation activities and assist kitchen staff during busy operating periods to ensure smooth workflow and efficient service delivery.

• Replenish supplies and monitor stock levels of cleaning materials, takeaway items, and restaurant necessities, informing supervisors when replenishment is required.

• Adhere to company policies, workplace safety regulations, and food hygiene standards while performing all assigned duties.

Requirements:

• Able to work on weekends and public holidays when required.
• Positive attitude, reliable, and willing to learn.

IT Support Engineer

Job Summary

We are seeking an experienced IT Support Engineer to provide technical support and administration across enterprise applications, IT infrastructure, and end-user environments. The successful candidate will be responsible for ensuring system availability, troubleshooting technical issues, managing user access, and supporting day-to-day IT operations in a fast-paced enterprise environment.

This role requires a hands-on individual with strong experience in application support, Windows server administration, Active Directory, virtualization, networking, and cloud technologies. The ideal candidate should possess excellent problem-solving skills and a customer-focused mindset to deliver high-quality IT support services.

Key Responsibilities

• Provide Level 1 and Level 2 support for enterprise applications and IT infrastructure.

• Perform application troubleshooting, incident investigation, and root cause analysis.

• Monitor and maintain system availability, performance, and operational stability.

• Manage user accounts, access rights, and permissions through Active Directory and enterprise systems.

• Support Windows Server environments, including administration, maintenance, and troubleshooting.

• Administer and support virtualization platforms such as Hyper-V.

• Assist with network troubleshooting involving switches, routers, firewalls, and connectivity issues.

• Support security solutions including Fortinet and Cisco technologies.

• Manage and resolve incidents, service requests, and problem tickets within agreed SLA timelines.

• Participate in change management, release management, and deployment activities.

• Coordinate with internal stakeholders, vendors, and third-party support teams to resolve technical issues.

• Support AWS cloud services including EC2, S3, VPC, and IAM.

• Maintain system documentation, SOPs, and operational procedures.

• Perform system health checks, monitoring, patching, and preventive maintenance activities.

• Identify opportunities for process improvement and automation to enhance operational efficiency.

• Ensure compliance with IT policies, security standards, and governance requirements.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Engineering, or a related discipline.

• Minimum 5 years of experience in IT Support, Application Support, Infrastructure Support, or System Administration.

• Strong hands-on experience supporting enterprise applications and business-critical systems.

• Experience administering Windows Server environments and Active Directory.

• Knowledge of virtualization technologies, preferably Hyper-V.

• Good understanding of networking concepts including TCP/IP, DNS, DHCP, VPN, and LAN/WAN technologies.

• Experience supporting security technologies such as Fortinet and Cisco solutions.

• Familiarity with AWS Cloud services including EC2, S3, VPC, and IAM.

• Experience with incident management, problem management, and change management processes.

• Understanding of ITIL best practices and SLA-driven support environments.

• Strong troubleshooting and analytical skills.

• Excellent communication and stakeholder management abilities.

• Ability to work independently and collaboratively within a team environment.

Preferred Qualifications

• ITIL Foundation Certification.

• Microsoft, AWS, Cisco, or Fortinet certifications.

• Experience supporting enterprise environments within engineering, manufacturing, marine, or industrial sectors.

• Exposure to automation and scripting tools will be advantageous.

What We Offer

• Competitive salary package.

• Opportunity to work in a dynamic enterprise environment.

• Exposure to diverse technologies and business-critical systems.

• Professional growth and learning opportunities.

• Collaborative and supportive team culture.
  

  
  If you believe you fit the requirements for the role,please submit yourapplication below or drop us an email directly quoting thejob title.

  Due to an anticipated high volume of applicants, we regret that onlyshortlisted candidates will be notified. The information provided is forrecruitment purposes only.

  Know someone who would be a great fit for this role? Refer them to us and get rewarded.

  Cornerstone Global Partners (EA License Number:19C9859) is an affirmative equal-opportunity employer and recruitment firm. Weevaluate qualified applicants without regard to race, colour, religion, creed,gender, sexual orientation, gender identity, marital status, national origin,age, veteran status, disability, or any other protected class.

  Eugene Then
  eugene.then@cornerstoneglobalpartners.com

  EA Registration Number: R22104742.

  Cornerstone Global Partners Pte Ltd (EA License:19C9859)

JOB DESCRIPTION

Job Title : HSE Executive

Job Description & Requirements

Job Responsibilities:-

• Address areas of non-conformance to Workplace Safety and Health (WSH) standards through corrective

actions

• Analyse areas of non-conformance to WSH standards to determine reasons for non-conformance

• Conduct learning activities to enhance WSH standards and practices

• Conduct monthly HSE inspection and present the findings to all stakeholders.

• Conduct Incident investigation

• Develop an action plan based on best solutions identified during WSH solutioning discussions

• Develop measures to enhance organisational awareness of environmental protection

• Drive WSH activities to ensure department compliance with requirements

• Facilitate monthly safety committee meeting

• Maintain QHSE documentation such as incident report, legal register, Risk assessment

• Manage and maintain permit to work system

• Organise internal audit schedules for quality, safety and health.

• Review environmentally friendly trends in the industry for implementation

Job Requirements:-

• Minimum Diploma qualification and above

• At least 3 years of relevant experience

• WSQ Advanced Certificate in Workplace Safety and Health

• Internal auditor in ISO 9001, ISO 14001, ISO 45001 preferable

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Our client is from a Manufacturing MNC. Due to their current expansion plan, they are looking for a Supply Chain Coordinator to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Handle sales orders, purchase orders, invoices, and related ERP transactions accurately and in a timely manner.

• Manage daily shipment arrangements, including PO processing, data entry, scheduling, and verification of shipping and billing documents.

• Monitor customer orders, stock availability, production status, and delivery schedules to ensure on-time fulfilment.

• Support order backlog tracking and forecast coordination to ensure supply continuity and operational efficiency.

• Coordinate closely with factories, suppliers, and logistics partners on production planning, shipment readiness, and export/import arrangements.

• Coordinate with customers, suppliers, freight forwarders, warehouses, and internal teams to ensure smooth end-to-end supply chain operations.

• Communicate with SEA customers via email and phone to provide updates, support order processing, and resolve operational issues.

• Prepare and review shipping documentation, including invoices, packing lists, BL, AWB, and LC-related documents.

• Monitor logistics costs and support basic cost analysis to identify improvement opportunities.

• Assist in issue resolution, including shipment discrepancies and customer complaints.

• Perform ad-hoc coordination tasks as required.

Requirements:

• Min Diploma in Supply Chain/Logistics/Business related studies or equivalent.

• Min 4 years’ relevant working experience in supply chain, logistics coordination, customer service, or trading operations.

• Knowledge of import/export processes, including Incoterms, invoices, and packing lists would be advantageous.

• Proficient in Microsoft Office applications.

• Familiar with SAP or similar ERP systems is advantageous.

• Able to work independently, prioritize tasks, and manage multiple coordination activities simultaneously.

• Willing to occasional overseas travel when required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: job•@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities

• Develop annual maintenance schedules for servers, workstations, RTUs/PLCs, networks, cybersecurity appliances, and field instrumentation
• Execute and document routine servicing, firmware upgrades, patch management, database backups, and fail-over tests in approved maintenance windows
• Lead root-cause analysis for SCADA alarms, network faults, hardware failures, and telemetry data issues
• Mobilize field teams, liaise with service providers, and restore service within SLA
• Scope, budget, and deliver small-scale upgrades
• Produce method statements, risk assessments, test scripts, and handover packs
• Serve as primary contact for clients, engineers, consultants, Stratus/Kepware/Schneider support, and telecom providers
• Chair weekly maintenance coordination meetings and issue minutes, progress trackers, and service reports
• Analyse failure trends, recommend spares optimisation and lifecycle refresh plans
• Propose automation of health checks, log analytics, and remote diagnostics to reduce meantime-to-repair

Requirement

• Min Diploma in Electrical, Control & Instrumentation or related engineering fields
• Min 3 years of experience in SCADA/PLC/RTU maintenance or automation project delivery, preferably in water or critical infrastructure
• Working knowledge of Wonderware/ Aveva System Platform, Kepware OPC, DNP3, Modbus, Stratus ft Server, Cisco/ Hirschmann managed switches, and Windows Server administration
• Familiar with CCOP2 cybersecurity guidelines, ISO 27001 controls, and basic networking

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description & Requirements

Position Summary

The 1st Level Remote Support role is responsible for providing first-level troubleshooting and technical assistance to users’ queries and incidents received through various support channels in a professional and timely manner.

Key Responsibilities

• Provide First Call Resolution (FCR) technical support via phone and email

• Perform first-level troubleshooting on reported incidents and escalate to appropriate resolver groups when required

• Provide timely updates to customers on outstanding issues within agreed service levels

• Maintain ownership of cases and ensure accurate documentation until closure

• Manage customer expectations and escalate unusual trends or high call volumes to the Team Lead

• Classify and prioritize incidents appropriately while tracking resolution progress and follow-up actions

Requirements

• Diploma in IT-related fields

• Minimum 1 year of experience in End-User Support, Desktop Support, or Technical Service Desk

• Customer service experience from a non-technical call center environment will not be considered

• Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support

• Bachelor’s degree in Computer Science or related field.
• 7–15 years of IT experience in Application Support and/or Big Data Support.
• 3–5 years of application development experience preferred.
• Experience supporting banking applications.
• Strong knowledge of Windows and Linux/Unix scripting.
• Hands-on experience with incident, problem, and change management.
• Experience with relational databases such as MariaDB, Oracle, or SQL Server.
• Knowledge of scheduling tools like Control-M or Tivoli/TWS.
• Familiarity with Spark, Airflow, and big data platforms is an advantage.
• Experience with DevOps tools such as Git, Bitbucket, Jenkins, and Jira.
• Experience with monitoring/APM tools like AppDynamics, Graylog, Prometheus, and Grafana.
• Good communication and teamwork skills.
• Ability to handle multiple tasks and work during critical incidents.

Responsibilities:

• Supervises construction works to ensure compliance with approved plans, codes, and safety regulations.
• Represent clients, inspect materials/workmanship, and coordinate with contractors for projects like roads, buildings, and infrastructure
• Monitor daily construction activities to ensure adherence to technical specifications and safety standards.
• Inspect materials and workmanship to maintain high construction quality, often using specialized inspection equipment.
• Ensure contractors follow regulations set by authorities such as LTA, PUB, NEA, and BCA.
• Maintain detailed records, including daily reports, site photos, and technical reports for clients.
• Act as a liaison between consultants, contractors, and Qualified Persons (QPs) to resolve technical issues.
• Read and interpret structural, civil, or M&E drawings

Requirements:

• Min Diploma in Civil Engineering or related field
• Min 3 years of relevant experience in civil and structural experience in building or infrastructure projects
• Proficient in preparing site inspection reports and technical documentation.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

·        Degree in Information Technology, Computer Science, Engineering, or a related field.

· Minimum 5–8 years of experience in service delivery, operations management, or technical support environments.

· Experience managing mission-critical systems or large-scale enterprise platforms.

· Experience in application support, including troubleshooting, issue investigation, log analysis, user support, and coordination with development or engineering teams for issue resolution.

· Strong experience in incident management, problem management, and customer handling.

· Experience in biometric systems, border control systems, security systems, or government projects is an advantage.

· Familiarity with infrastructure, networking, servers, virtualization, cloud-native platforms, or enterprise applications is preferred.

· Strong analytical, troubleshooting, and coordination skills.

·        Excellent communication and stakeholder management skills.

Position Summary

This role focuses on front desk coordination and general office administration.

Work Location: 5 Jalan Samulun
Working Hours: 7.30am to 5.00pm (morning transportation provided)

Tasks and Responsibilities

Front Desk & Reception

• Welcome clients and visitors in a professional and courteous manner
• Handle incoming phone calls and emails, and direct enquiries to the appropriate departments or personnel
• Manage incoming and outgoing mail, courier arrangements, and deliveries
• Coordinate meeting room bookings and ensure reception and meeting areas are clean and well-maintained

Administration & Office Operations

• Manage office and pantry supplies, including stationery, refreshments and replenishment of inventory  
• Provide administrative support for onboarding and coordination activities
• Arrange refreshments for meetings and events, and coordinate the purchase of hampers or condolence flowers when required
• Assist with billing administration, payment tracking, and simple procurement activities
• Support the coordination and setup of meeting rooms, company events and internal activities  
• Perform other administrative, coordination and ad-hoc duties as assigned from time to time

Job Requirements

• Proficient in MS Office and general computer skill
• Responsible, punctual, and able to work independently or with minimal supervision

.

Working day: Mon to Sun, 5 day work week
Salary: $2400 - $2700
Working location: Somerset 
Working hours: 44h/week

Job Responsibilities:

• Attending to customers' enquiries
• Explaining the concept to guests, and educating / having conversations with them on the menu and related topics
• Preparation and serving of food and drinks
• Setting up and clearing down of operations
• Receiving and checking of inventory and perishables
• Reporting to outlet manager
   

Requirement:

• 1-2 years’ experience and interest in F&B
• Able to work weekends & public holidays

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279