Total 3,964 support analyst job vacancies

Responsibilities:

- General office and outreach administration
- Day-to-day outreach administrative duties include but are not limited to:
- processing of cancer screening signups, issuance of paperwork, follow-up, and post-screening reviews.
- Processing/ Collection of surveys both online and offline - Maintain, and update databases and admin-related policies for both cancer screenings and events.
- Manage preparations for meetings and reports as required.
- Handling of general/external inquiries via phone or email. - Inventory management of all cancer screenings and events-related logistics. - Prepare/collate billings and payments for submission to Finance. - Any other ad hoc administrative matters or projects as assigned.

Technical Competencies:

• Minimum 1 years work experience in a similar role will be an advantage
• Knowledge of office procedures and admin management
• Proficient with MS Office Suite, Google Suite and basic IT knowledge
• Strong written and verbal communication skills, bilingual

Core Competencies:

• Good interpersonal skills and ability to work and communicate comfortably with all levels • Ability to multi-task and can work in an efficient manner
• Strong organization skills with a problem-solving attitude
• Strong sense of confidentiality and discretion

Find Out Even More At: https://tinyurl.com/mindflex-ft-info
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- Base salary starts from $2,800-$3,100/Month + CPF
- Consistent monthly bonuses of $200-$800/Month + CPF
- Management positions available for candidates identified with leadership potential (Base ranges from $3,800-$4,000/Month)
- Clear Salary Progression & Annual Salary Review (Min 5-15%)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

VionData Partners is seeking 1 full-time Operations Support Officer to be deployed to Concord Primary School under a Ministry of Education contract. You will support the school’s daily operations, including cleanliness, logistics, and general maintenance tasks. This role requires physical fitness, reliability, and prior school-based operations experience. 

Key Responsibilities 

• Maintain general cleanliness of school areas, classrooms, and cleaning equipment. 

• Provide logistical support for school events and activities, including carrying and arranging furniture and equipment. 

• Escort external contractors and ensure they carry out authorised works only. 

• Ensure all rooms’ lights, fans, and air conditioners are switched off before leaving. 

• Lock doors and roller shutters, and arm the school alarm system at end of day. 

• Perform any other duties assigned by the Operations Manager, Administration Manager, or School Leaders. 
  

Working Hours 

Day 

Hours 

Mondays – Fridays 

10:00am to 7:00pm (inclusive of ½ hour lunch break) 

When required (cover early shift) 

6:30am to 3:30pm (inclusive of ½ hour lunch break) 

Saturdays, Sundays, Public Holidays 

No service required 

Leave Entitlement (to be proposed by candidate) 

• Paid Vacation Leave: [e.g., 14 days] (to be agreed upon hire) 

• Paid Ordinary Sick Leave: [e.g., 14 days] (to be agreed upon hire) 

• Other leave types (hospitalisation, childcare, maternity) not covered under contract and will be borne by employer as required by law. 
  

Requirements (Mandatory) 

At least 3 years of relevant working experience as an Operations Support Officer (OSO) in a school setting 

Physical fitness 

Able to carry furniture, equipment, and perform walking/standing duties 

Language 

Proficient in English (spoken and written) 

Tech skills 

Competent in using common smartphone apps (e.g., internet browser, Singpass, WhatsApp) and Walkie-Talkie 

Location preference 

Reside within ~30 minutes of Choa Chu Kang Avenue 4 by public transport 

Personal attributes 

Pleasant disposition, positive attitude, reliable, and able to work independently.

Additional Information for Candidates 

• This is a full-time, contract-based deployment under VionData Partners. 

• Contract period: 1 August 2026 – 31 July 2027 (with possible 1-year extension at school’s discretion). 

• Salary will be paid monthly, exclude GST. 

• Training on school-specific procedures will be provided. 

• Replacement coverage: If deployed personnel is unsuitable or resigns, you may be required to provide a replacement within 14 working days (at no extra cost to school). 
  

How to Apply 

Interested candidates please submit your updated CV highlighting: 

• Number of years as OSO in school(s) 

• Relevant physical/logistics support experience 

• Current residential area (for transport time estimate) 

Shortlisted candidates may be required to attend an interview at Concord Primary School. 

About the Role

Join our growing logistics team and play a key role in supporting freight forwarding operations. You will work closely with customers, overseas agents, and internal stakeholders to prepare quotations, coordinate shipments, and deliver excellent customer service.

Key Responsibilities

• Prepare freight quotations for air, sea, and land shipments based on customer requirements.
• Liaise with customers, overseas agents, and internal teams to ensure smooth freight operations.
• Follow up on quotations, customer enquiries, and sales leads.
• Maintain and update customer records, sales data, and rate agreements.
• Coordinate with operations and pricing teams to obtain accurate freight rates and service information.
• Manage customer correspondence relating to quotations, documentation, and shipment enquiries.
• Support the onboarding of new customers and ensure a positive customer experience.
• Assist with ad-hoc duties and projects as assigned.

Requirements

• Minimum 1 year of experience in freight forwarding, logistics, shipping, customer service, or sales support.
• Familiarity with freight quotations and shipping processes will be an advantage.
• Good communication and interpersonal skills.
• Organised, detail-oriented, and able to manage multiple tasks.
• Proactive team player with strong problem-solving abilities.

Interested candidates, please send in your updated resume to cv.get@recruithaus.com.sg

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Recruit Haus’ PDPA and e2i’s PDPA.”

We are hiring a Senior Systems Analyst (Service analyst) who will be providing advanced technical support for the HEALIX data streaming platform once it becomes fully operational. This role focuses on diagnosing and resolving issues escalated from Level 1 (L1) support, maintaining system stability, and coordinating with engineering and vendor teams to ensure continuous service availability and optimal performance. 

Role & Responsibilities

• Provide the application support for IDMC ETL jobs and data pipelines
• Monitor scheduled and on‑demand workflows, mapping and transformation steps
• Diagnose application failures by investigating logs, error messages, and transformation logic
• Perform root-cause analysis and document findings, impact, and remediation steps
• Restart failed jobs or tasks and validate recovery
• Optimize ETL job performance within application scope if required
• Validate end-to-end workflow completion and downstream data delivery
• Escalate recurring, complex, or platform-impacting transformation/mapping failures with reproducible evidence
• Maintain and update runbooks, recovery playbooks, incident logs, and operational documentation
• Follow change-control and governance processes for any configuration or mapping changes
• Support problem management activities by identifying and addressing underlying technical issues
• Participate in change management processes, including testing and deployment of patches, upgrades, and new features
• Work closely with L1 support, infrastructure, data engineering, and vendor teams to ensure timely issue resolution
• Document troubleshooting procedures, resolutions, and updates for knowledge base improvement
• Communicate technical updates and incident statuses to relevant stakeholders

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field
• minim 3 years of experience in application or platform support, preferably in data systems or cloud environments
• Experience with IDMC, or data streaming technologies is an advantage
•  Strong analytical and troubleshooting abilities
•  Proficient in incident and problem management processes (e.g., ITIL framework)
•  Good communication and stakeholder management skills

This role will be based at Menara Skymind. 

We are looking for an Analyst to join our Channels team in Penang.

The Analyst will be a part of Omdia’s Enterprise and Channels research team in Penang and will be responsible for contributing to Omdia’s global channels and partner ecosystems research services. The individual must be data and results-oriented, hungry to drive the innovation within our services, implement ideas, and work with team members to drive commercial success. A particular interest in technology and routes-to-market is critical. The individual will be part of a globally dispersed team and must be able to manage working with colleagues and senior executives from around the world.

Impact you’ll make 

• Support research and provide insights into channels to help vendors and channel partners develop their go-to-market strategies. 
• Supporting Omdia’s Channels team to produce data and high-quality insights to support the global team’s research.
• Creating and delivering research deliverables to support the wider analyst team and clients (including data, presentations, reports, surveys etc.).
• Contributing to global research engagements/projects, which including conducting research interviews.
• Contribute to global research engagements/projects, which may include conducting research interviews, creating questionnaires, working with digital research tools.

About the Role

Ishver International is seeking proactive and analytical individuals to join our team as Business Events Analysts. In this role, you will support the execution of marketing events and customer engagement campaigns while gathering valuable market insights to help improve campaign performance. You'll work directly with customers, represent leading brands, and contribute to business growth through face-to-face interactions.

Key Responsibilities

• Support the planning and execution of marketing events and promotional campaigns.
• Engage customers through face-to-face interactions and brand activations.
• Represent client brands professionally at events and roadshows.
• Gather customer feedback and market insights to evaluate campaign effectiveness.
• Track campaign performance and identify opportunities for improvement.
• Collaborate with team members to achieve campaign objectives.
• Contribute ideas that enhance customer engagement and business growth.

Requirements

• Diploma/Nitec or equivalent (preferred but not mandatory)
• 0–2 years of experience in sales, marketing, businessdevelopment, or customer service
• Strong communication and interpersonal skills
• Organised, detail-oriented, and able to multitask
• Positive attitude with willingness to learn and grow
• Comfortable working in a fast-paced, event-based environment

What We Offer

• Competitive remuneration package with performance-based incentives
• Structured on-the-job training and mentorship
• Clear career progression pathway within the organization
• Exposure to client acquisition strategies and campaign management
• Collaborative and supportive team culture
• Overseas travelling and expansion opportunities

About Us

Ishver International specializes in integrated marketing and direct engagement strategies. We help businesses expand their reach and connect with their target audience through impactful campaigns and customer-focused solutions.

About the Role

We are looking for a proactive, self-motivated, and resourceful Digital Business Analyst to join our dynamic team. In this role, you will act as a critical bridge between technology and business, supporting the Chief Information Officer (CIO) and collaborating with cross-functional teams.

Key Responsibilities

• Requirement Elicitation & Prototyping: Map citizen/business service journeys, gather requirements, and build rapid prototypes to validate business cases and measure value.

• Product Ownership Assistance: Translate business needs into clear user stories, technical specifications, and acceptance criteria. Help define the product vision, roadmap, and strategic objectives.

• Tech Evaluation & AI Innovation: Actively experiment with and evaluate emerging technologies (including AI tools) to ensure alignment with GovTech’s technology directions and Whole-of-Government (WOG) central solutions.

• Agile & Project Delivery: Identify and implement appropriate project methodologies (Agile, Waterfall) tailored to project environments. Ensure smooth system deployment readiness and perform post-change impact analysis.

• Strategic Advisory: Support the CIO in identifying high-impact digital transformation opportunities and use data-driven insights to guide product strategies.

Job Requirements

Minimum Qualifications

• Education: Bachelor’s Degree in a relevant IT or Technology discipline.

• Experience: Minimum of 4+ years of hands-on experience in IT business analysis, solution design, and testing.

• Product Lifecycle: Proven track record of participating in at least one full software/product development lifecycle (Agile environment highly preferred).

• Technical Agility: Ability to code and iterate prototypes live during planning sessions and lead collaborative workshops.

• Soft Skills: Outstanding analytical, problem-solving, stakeholder management, and influencing skills; comfortable engaging with users across all levels.

Preferred Skills & Certifications

• Professional Business Analysis certification (e.g., CBAP).

• Certified Scrum Master or Product Owner is a strong advantage.

• Prior experience in IT consulting, software development, Service Design, or Knowledge Management.

Good-to-Have (Bonus Points)

• Tech Stack Familiarity: Basic exposure to modern web technologies (React, JavaScript, Python, Java, or .NET/C#).

• GovTech Ecosystem: Familiarity with government development tools, CI/CD concepts, and workflows (such as SHIP/HATS, GitHub, or GitLab).

• Collaboration Tools: Experience working with Agile and design tools like JIRA, Figma, or Miro.

• Modern Platforms: Exposure to Rapid Application Development (RAD) platforms like OutSystems, or Content Management Systems (e.g., Sitefinity, SharePoint Online).

• Data analytics capabilities and familiarity with product metrics.

The Edge & Network Services (ENS) team at Meta is looking for individuals ready to tackle the challenges and opportunities we face as we contribute to our mission of connecting the world. This global team offers a unique career opportunity to work alongside engineers solving complex problems using cutting-edge network infrastructure technologies. For this role, we are looking for a Network Infrastructure Design Engineer with demonstrated experience in developing and delivering network infrastructure solutions at scale in a data center or globally distributed Point of Presences (POPs).

Are you ready to shape the future of Meta's global network reach? As a member of the ENS Foundation Design team, you will support capacity expansion of Meta’s global Edge/Backbone network and compute presence. You will work closely with cross-functional design, planning, and deployment teams to develop space, power, cooling, and connectivity infrastructure design requirements and drive execution of these needs within Meta’s global colocation spaces including POPs, Cable Landing Stations, and Backbone midpoint sites. This role is execution and delivery focused supporting the APAC region.

Join us in this exciting endeavor and make a real impact on Meta's future!

Responsibilities

• Designs, reviews, and optimizes ICT (Information and Communications Technology) physical infrastructure including structured cabling, floor rack layouts, network hardware, and integrated communications systems for large-scale network deployments
• Develops and enforces Meta ICT design standards, best practices, and compliance with relevant industry standards (e.g., TIA/EIA, ISO/IEC, BICSI)
• Develops optimized layouts of edge/backbone midpoint site floorplans, allocates space assigned to network functions, optical, backbone, IP, and compute
• Delivers on time Engineering Design Packages related site infrastructure scope for sourcing and capacity planning teams
• Manages global space, power, cooling, structured cabling, and other inside plant infrastructure delivery requirements to support Meta edge/backbone network deployments across owned and colocation facilities
• Engages in system level facility sizing of utilities, switchgear, UPS/DC power plant, PDUs, mechanical cooling, and Low Voltage power distribution
• Proactively engages with various data center colocation providers in evaluating their facilities and recommends corrective actions to meet Meta standard design requirements
• Collaborates with internal and external design and planning engineers to execute projects related to cage and suite network/compute infrastructure build-outs
• Leads weekly syncs with external colocation vendors and provides technical support and progress reporting on cage and suite build-outs and acceptance
• Manages and tracks project timelines, risks, and successfully navigate projects to on-time completion
• Leads site acceptance activities with various colocation providers as per Edge network facility acceptance standards
• Coordinates multiple projects in parallel and efficiently executes work through vendors at scale
• Collaborates closely with Meta business and technical teams to provide input on space/power delivery and associated deployment projects, as well as other major initiatives that may affect capacity delivery
• Updates Meta’s internal tooling and data record keeping in support of edge/backbone midpoint cage and suite build-outs
• Coordinates related Owner Furnished/Contractor Installed equipment delivery from Meta’s inventory to colocation facilities
• Proactively works and aligns with network planning and investment teams on the roadmap and material forecasting needs for on-time delivery of projects
• Applies lessons learned from projects to support continuous improvement initiatives
• 20% to 30% travel required based on project demand

Minimum Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
• 7+ years of work experience with designing and constructing large scale data center or similar mission critical infrastructure including specifying suite level space, power, cooling, and structured cabling connectivity requirements for network and compute hardware
• Demonstrated experience in project management, including planning, execution, and delivery of complex technical projects
• Working knowledge of interpreting and analyzing electrical/mechanical single line diagrams
• Working knowledge of various regional data center electrical and cooling configurations, IEC, NEMA standards, AC/DC power concepts, power redundancy scenarios
• General knowledge of fiber optic components, structured cabling, pathways, and interconnect products, technologies, and design concepts
• Demonstrated understanding of engineering principles related to infrastructure architecture, including space line up, air flow, cooling, etc
• General knowledge of data center, colocation, and isolated hut environments, including engineering principles related to power and infrastructure
• Demonstrated experience with field-based work in POPs, data centers, Carrier-neutral facilities, or telecom exchanges
• Experience with communication and directing tasks with carriers and colocation vendors
• Demonstrate experience to work effectively in an ambiguous environment
• Collaborate with global teams to drive business results. Must possess proven planning, prioritization, and communication skills, with the experience to manage multiple tasks and adapt to changing business needs
• Proven skill to analyze technical situations, troubleshoot issues, and solve problems with limited supervision
• Working knowledge of internet networking technologies (TCP/UDP, DHCP, DNS, routing, switching concepts), optical transport technologies (DWDM and Optical transceivers), and network redundancy and failover concepts
• Working knowledge of Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc

Preferred Qualifications

• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Proficient in Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc
• Thorough knowledge of optical theory, transport technologies, and the operation of optical transport systems and IP backbone network technologies
• Experience with optical network design, installation, and maintenance for service providers or global enterprise networks
• Experience with ICT design and construction administration for hyperscale data centers and global backbone network capacity enablement projects
• Data center design or relevant structured cabling design certifications (eg. BICSI RCDD)
• Registered Professional Engineering (PE) licensure in Electrical or Mechanical disciplines
• Advanced degree in engineering discipline
• Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
• Experience integrating AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Provide administrative support for HR activities and projects, including data collation, documentation tracking, and coordination of tasks

• Support HR operations such as employee records management, onboarding and offboarding administration, and HR documentation updates

• Coordinate internal communications, meetings, and logistics for HR initiatives and projects

• Maintain accurate and confidential employee records in compliance with company standards

• Assist in reviewing and updating HR policies in line with local labour regulations

• Support HR audits, benchmarking, and documentation reviews

• Provide general administrative support to the HR team and assist in ad-hoc HR projects as required

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Job Responsibilities:

·       Process trade and transfer transactions accurately and within established service levels.

·       Perform trade and transfer documentation checks, ensuring completeness and compliance with operational requirements.

·       Manage incoming trade-related cash settlements and asset transfer requests, including transaction monitoring and exception handling.

·       Investigate and resolve pending transactions, ensuring timely settlement and reconciliation.

·       Administer corporate action events, including cash and stock distributions, with a high degree of accuracy.

·       Adhere to operational risk and control frameworks, maintaining compliance with procedures and implementing process updates as required.

·       Investigate, track, and resolve client queries through phone and email channels, providing timely and effective solutions.

·       Deliver high-quality client service while maintaining strong attention to accuracy, responsiveness, and stakeholder satisfaction.

·       Adhoctasks and projects as assigned

Job Requirements

·       Minimum Degree in a related discipline

·       Minimum 1 years of relevant experience

·       Experience with fixed income securities and structured products will be an added advantage

·       Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to joseph.koh@ambition.com.sg

Attention to Joseph Koh Wei Jie(R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number:200611680D. License Number: 10C5117

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

The Digital S/W Eng Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Accountable for executing and driving results on large-scale efforts or multiple smaller efforts and serving as a development lead for most medium and large projects. This includes expertise with application development methodologies and standards for program analysis, design, coding, testing, debugging and implementation.

• Accountable for exhibiting a strong understanding of client core business functions.

• Required to support situations in which end user consultation is required to identify system function specifications and incorporate them into overall system design and delivery. Additionally, utilize comprehensive knowledge of multiple areas within technology to achieve technological objectives.

• Independent work style, requiring little or no guidance by more senior developers. Decisions will make a significant, measurable impact on the business goals for the client organization. During team discussions you will play a significant role with TPMs and engineering managers to determine potential risks to a schedule.

• Assist in the planning and managing of application development assignments generally involving large budgets, cross functional projects or multiple projects. This includes effectively understanding and analyzing both technical and business risks and impact.

• Expected to effectively communicate those risks to the business owners, so that they can make informed decisions.

• Accountable for providing guidance on architecturally significant efforts during the preplanning phase, and ensuring principles and best practices are followed prior to initiation of work. In doing so, closely watch and evaluate Digital roadmaps, including impacts to support upcoming journeys.

• Publish design review extensions, and provide documented guidance aligned to sprint plans and timelines.

• Be part of the design review board that will focus on the design process, search for generic patterns, and, at the same time, share best practices across the organization.

• Publish design patterns across lines of business and domain commonalities. Drive design reviews for Next Gen Architecture (NGA) and Plan of Record (POR) projects, supporting design principles and best practices.

• Participate in micro services and NGA code reviews.

• Empower SDEs and their teams by mentoring and coaching.

• Have a comprehensive understanding of the business domain, the systems, and the products in your space. Understand their accountabilities, boundaries, limitations, scale factors and the reasons behind architectural decisions.

• Provide a long-term perspective for business and technology choices; using technical judgment to vet architecture as required.

• Able to direct teams on how to develop and deliver systems that are efficient with resource usage such as hardware, runtime, performance, load, and memory requirements.

• Responsible for broader design decisions and development of long-term strategies that significantly influence the development process and standards.

• Accountable for Design Reviews of Agile and Plan of Record (POR) projects as well as accountable for Code Reviews of Next Gen Architecture (NGA) projects and are expected to elaborate, promote and communicate Design Patterns applicable to NGA architectures and solutions.

• Accountable for providing architectural guidance to the SDE’s based on best practices and in alignment with CTO guidelines and platform.

• Drive clarity and work with complete independence as business and or technical strategy is not defined.

• Provide the corresponding architectural guidance, and conduct design reviews and code reviews based on the projects assigned to your LOB. The product definition and technical planning is out of scope.

• Accountable for the overall strategy and for driving the teams inside and outside of your organization to deliver expected results. Drive mindful discussion with business and technical stakeholders that lead to timely decisions. Participate in discussions to drive smart trade-off decisions that balance efforts, delivery timelines, features, and technical constraints. Identify and remove blockers and always find the path forward in challenging situations.

• Create plans that have a clear path to delivery. Solve for dependencies between agile and waterfall delivery efforts. Help your teams organize for delivery while maximizing resources for the greater good of the Digital organization. Understand engineering best practices and apply best practices to the software development lifecycle (SDLC)

• Accountable for Design Reviews for Citi Agile and POR projects as well as Code Reviews for the NGA projects. Accountable for providing architectural guidance to the SDE’s based on best practices and in alignment with CTO guidelines and platform. Elaborate, promote and communicate Design Patterns applicable to NGA architectures and solutions.

• Elaborate, bring and communicate clear metrics on Design Reviews, Code Reviews, CI/CD and Design Patterns adoption.

• Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels. Recognize discordant views and take part in constructive dialog to resolve them.

• Demonstrate the ability to implement continuous improvement and the induction of new technology. Demonstrate examples of influence in scrum teams beyond your own area of focus.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications: 

• 8-15 years of relevant experience in an Apps Development role or senior level experience in an Enterprise Architecture role with subject matter expert in one or more areas.

• Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external cloud platforms (AWS, PCF, Akamai)

• Lead resources and serve as a functional SME across the company through advanced knowledge of algorithms, data structures, distributed systems, networking, use of knowledge and experience to lead, architect, and drive broader adoption forward.

• Acquire relevant technology and financial industry skills (AWS PWS) and understand all aspects of NGA technology – including innovative approaches and new opportunities.

• Demonstrate knowledge on automating code quality, code performance, unit testing, and build processing in the CI/CD.

Education:

• Bachelor’s/University degree, Master’s degree preferred

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
• We empower our employees to manage their financial well-being and help them plan for the future

Citi Wealth is an integration of Citi Private Bank and the Consumer Wealth organization into a single business enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of Wealth, which is to be the leading wealth management provider globally.

The Market Segments & Services Specialist is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business.

Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Product strategy and product management for key capabilities, as well as development of new capabilities and solutions based on market demand

• P&L Management (reporting and analyzing financials to ensure goals are being met)

• Assembles a holistic picture of where the product is currently, how clients view it, how it compares to competition, and where it needs to go in the future

• Drives action across the organization in order to achieve goals

• Ensures a BAU operational model is in place

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience

• Capacity to proactively anticipate, identify and resolve problems

• Strategy oriented with ability to prioritize

• Desire to drive projects from ideation or assignment to execution

• Appetite for challenging assignments

• Bachelor's degree; 2+ years of work experience in Product Management, Market Management or Sales

Education:

• Bachelor’s/University degree

We are seeking a proactive IT Support Executive to provide technical support for restaurant outlets and corporate office operations. The role is responsible for maintaining IT systems, POS systems, hardware, software, networks, and ensuring smooth day-to-day technology operations.

Key Responsibilities

IT Support

• Provide first-level technical support for hardware, software, email, printers, and network issues.
• Set up and maintain user accounts, laptops, desktops, and mobile devices.
• Troubleshoot and resolve IT-related incidents promptly.
• Maintain IT inventory and asset records.

Restaurant Systems Support

• Support POS systems, payment terminals, kitchen display systems, and related applications.
• Troubleshoot system and connectivity issues affecting restaurant operations.
• Coordinate with vendors for maintenance, repairs, and upgrades.

Infrastructure & Security

• Maintain office and outlet networks, Wi-Fi, computers, and peripherals.
• Monitor system updates, antivirus protection, backups, and cybersecurity practices.
• Ensure data security and compliance with company policies.

Project & Vendor Coordination

• Assist with IT procurement, software licensing, and vendor management.
• Support new outlet openings, system implementations, and IT projects.
• Prepare documentation, user guides, and basic IT reports.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or related field.
• 1–3 years of IT support experience preferred.
• Knowledge of Windows OS, Microsoft 365, networking, and cybersecurity fundamentals.
• Experience supporting POS systems or F&B operations is an advantage.
• Strong troubleshooting, communication, and problem-solving skills.
• Able to travel between office and restaurant outlets when required.

Interested applicants may click “ApplyNow”! We regret that only shortlisted candidates will be notified.

Stephanie Ang | R1331070

Educare Human Capital Pte Ltd | EA License No. 11C4731

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed