Total 2,804 Others support advisor job vacancies

Job Description

• Coordinate with Operations and Client to ensure quality service delivery.
• Maintain stock and inventory.
• Implement maintenance schedules for tools and equipment.
• Facilitate effective work processes.
• Assist in resolving existing contract conflicts.
• Support Operations team to perform administrative duties include data entry, prepare
• report, maintaining and compiling records and org chart etc.
• Assist on arranging worker’s accommodation and liaising with agent.
• Monthly accommodation updates
• Monitoring & updating attendance of employees' records and maintaining a proper
• filing system.
• Office administrative duties including courier, provide clerical support on daily operation, including filing, scanning, photocopying, etc.

Job Requirement

• Min 2 year in Operations / Clerical Administrative
• Good knowledge of Microsoft Word, Excel and PowerPoint
• Able to multi-task and have initiative to respond to various situations
• Location: Bukit Batok - Wcega Plaza (West)

Position Overview

Seeking a skilled Kafka Developer (& support specialist) to join for a client engagement. This role combines development and support responsibilities, focusing on maintaining existing Kafka clusters and enhancing applications as business needs evolve.

Key Responsibilities

Kafka Cluster Management & Support

• Monitor, maintain, and optimise existing Kafka clusters to ensure high availability and performance
• Troubleshoot and resolve Kafka-related issues in production and non-production environments
• Perform regular health checks, capacity planning, and performance tuning of Kafka infrastructure
• Implement and maintain Kafka security configurations and access controls
• Support incident management and provide timely resolution for Kafka-related incidents

Development & Enhancement

• Develop and enhance Kafka-based applications using Java
• Design and implement Kafka producers, consumers, and stream processing applications
• Write clean, maintainable, and well-documented code following best practices
• Collaborate with development teams to integrate Kafka solutions into existing applications
• Conduct code reviews and ensure adherence to coding standards
• Implement monitoring and alerting solutions for Kafka applications

Continuous Improvement

• Identify opportunities for automation and process improvements
• Stay updated with latest Kafka features and industry best practices
• Contribute to technical documentation and knowledge sharing
• Participate in capacity planning and infrastructure scaling activities

Technical Skills

• Kafka Expertise: Strong hands-on experience with Apache/ Confluent Kafka, including:
• Kafka cluster setup, configuration, and administration
• Kafka topics, partitions, replication, and consumer groups
• Kafka Connect and Kafka Streams
• Performance tuning and troubleshooting
• Java Development: Proficient in Java programming with:
• Strong understanding of Java fundamentals and object-oriented programming
• Experience with Kafka Java client libraries
• Knowledge of multithreading and concurrent programming
• Familiarity with build tools (Maven/Gradle)
• Additional Technical Knowledge:
• Experience with message serialisation formats (like, JSON)
• Understanding of distributed systems and microservices architecture
• Knowledge of monitoring tools (Prometheus, Grafana, or similar)
• Familiarity with version control systems (Git)
• Experience with CI/CD pipelines is a plus

Professional Experience

• Minimum 3-5 years of hands-on experience with Apache Kafka
• Proven track record in both development and support roles
• Experience in production support and incident management
• Background in maintaining mission-critical systems

Job Description & Requirements

1. Investigative & Case Support

• Assist in conducting preliminary investigations and fact-finding

interviews

• Obtain student and witness statements where appropriate and

compile evidence and prepare structured incident reports to

relevant KPs for directions

2. Detention & Restorative Follow-Up

• Supervise daily detention sessions and after-school CWO

• Maintain attendance and behavioural records during the

detention sessions

• Support Student Management Team and Year Heads with

student reflection and restitution activities, including facilitating

student reflection on choices, consequences and improvement

strategies

• Ensure detention and CWO tasks are meaningful and

developmental in nature

3. In-House Suspension Support

• Help establish a structured environment for suspended students

• Support learning continuity during suspension

• Guide students through reflective and re-entry support activities

4. Campus Supervision & Prevention

• Serve as visible adult presence in high movement areas during

recess times and dismissal time.

• Conduct systematic patrols with Student Management Team

members during:

o In-School - Recess/ lunch breaks/ lesson transitions

• Out-of-School – Marine Terrace MRT/Block 57, relevant

areas (when necessary)

• Support proactive discipline strategies

• Assist in simple peer reconciliation or mediation contexts (where

necessary)

Deployment & Reporting

• The DSO will report operationally to the HOD/Student

Management

• Deployment schedule will be determined by the school in

accordance with the termly school timetable and school events

Performance Expectations

The DSO is expected to:

• demonstrate professionalism, discretion and good judgement

• engage students respectfully and constructively

• uphold confidentiality and procedural fairness

• collaborate effectively with teachers and relevant student

management/Year Head team personnel

Insurance

Awarded Contractor shall be expected to purchase insurance for the

personnel who will be deployed at our School.

Technical Support Specialist

Summary:

The main function of a Technical Support Specialist is to provide technical assistance to computer system users.

Job Responsibilities:

• Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity
• May install software or perform hardware testing remotely
• Enter commands and observe system functioning to verify correct operations and detect errors
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support

Qualifications:

• Associate's degree in computer related field or equivalent training required
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
• Basic ability to work independently and manage one’s time
• Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software

This is a rolling contract role.

Role Overview

We’re looking for a highly analytical and performance-driven L3 Application Support Engineer with deep expertise in SRE, DevOps, and enterprise infrastructure. The role focuses on ensuring high availability for critical banking/corporate systems, driving automation, and leading complex incident resolution with minimal business impact.

Key Responsibilities

System Reliability & Incident Management

Provide L3 application support for 24/7 production environments with strict SLA adherence

Rapid triage, root cause analysis, and resolution of high-severity incidents for banking/corporate apps

Lead DR drills, post-mortems, and implement resilience improvements

Proactive health checks, patching, and performance monitoring to prevent outages

Manage CI/CD pipelines using Jenkins/GitLab, Bitbucket, and Azure Automation Runbooks

Implement Infrastructure as Code and automated deployments across Dev, UAT, Prod

Build scripts in PowerShell, Bash, Python, KQL, T-SQL to reduce manual toil and streamline operations

Track EOS/EOL components and drive technical upgrades for compliance

Platform & Database Administration Administer Azure SQL PaaS/IaaS, PostgreSQL, MongoDB, Redis, Elasticsearch, MariaDB

Manage Windows Server, RHEL8/9, OpenShift, and AWS S3 workloads

Configure monitoring and dashboards using Azure Log Analytics, ELK Stack, Grafana, OAPM

Security & Collaboration Remediate vulnerabilities using Microsoft Defender for Cloud/SQL and ensure compliance

Partner with Dev, Security, Compliance, and Vendor teams for long-term fixes

Own change/release management and maintain environment consistency

Create runbooks, SOPs, and knowledge transfer docs for L1/L2 teams

Required Skills & Qualifications

Cloud & Infrastructure: Azure Portal, Azure SQL, Logic Apps, VM Mgmt, RHEL8/9, OpenShift, AWS S3

Databases: SQL Server 2005-2019, MongoDB, Redis, Elasticsearch, PostgreSQL, MariaDB

DevOps/Tools: Jenkins/GitLab CI/CD, Bitbucket, Jira, Confluence, ELK, Grafana

Automation: PowerShell, Bash, KQL, T-SQL, Power Automate, Power Apps, Power BI

Security: Azure AD, Active Directory, SCOM, LDAP, Defender for CloudCertifications Preferred

Microsoft Certified: Azure Database Administrator Associate

Microsoft Certified: Azure Fundamentals

ITIL® v3 Foundation

Job Description

· Round the clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments

· Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements

· Create / update and track ticket in ticketing tool to closure observing SLA commitments

· Escalate when necessary in accordance to escalation matrix

· Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.

· Coordinate and work with third-party supplier or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.

· Liaise and work closely with customer to address service concerns and to solve technical problems.

· Work with technical team to resolve more advanced issues when necessary

· Perform Install / Move / Add / Change (IMAC) activities as tasked

· Ensure all material are properly documented and handed over during shift changes

· Perform any ad-hoc duties as assigned

· Build sustainable relationships and engage customers by taking the extra mile

Job Requirements

· Higher NITEC in Electrical, Electronics, IT or equivalent

· Relevant experience in IT system support and hardware maintenance

· Experience in electrical/mechanical drawing, service/repair manuals and or diagrams will be added advantage

· Basic knowledge in Networking and Database management will be added advantage

· Airport operations background will be added advantage

· Strong communication and interpersonal skills. Self-starter, self-motivated and critical thinker who embraces challenges

· Ability to work responsibly, independently and in a team

· Able to interact with all levels of people and work under stress

· Training will be provided

Working hours

Rotating 12 hrs shift or as assigned

· 4 days 12 hrs and 3 days rest

· Followed by 3 days 12 hrs and 4 days rest

We are seeking an L1 Application Support Analyst to provide first-line support for enterprise applications. The successful candidate will be responsible for monitoring application performance, handling incidents and service requests, troubleshooting issues, and ensuring a positive user experience through timely support and resolution of technical problems.

Key Responsibilities

• Serve as the first point of contact for application-related incidents, service requests, and user inquiries.
• Monitor application health and system alerts to identify and respond to issues proactively.
• Investigate, troubleshoot, and resolve application-related problems within defined service level agreements (SLAs).
• Log, categorize, prioritize, and track incidents and service requests using ticketing systems.
• Escalate complex issues to relevant technical teams and coordinate follow-up activities until resolution.
• Communicate effectively with users by providing timely updates on incident status and resolution progress.
• Perform basic application support activities, including user access management and routine operational tasks.
• Maintain accurate documentation of incidents, resolutions, standard operating procedures, and knowledge articles.
• Collaborate with internal teams to identify recurring issues and support continuous service improvement initiatives.
• Participate in shift schedules, on-call support, or weekend support activities when required.

Requirements

• Diploma or Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 1–3 years of experience in application support, service desk, technical support, or a similar role.
• Understanding of incident management, problem management, and service request processes.
• Familiarity with ticketing and service management tools.
• Basic knowledge of databases, operating systems, and enterprise application environments.
• Strong analytical and troubleshooting skills with attention to detail.
• Good communication and interpersonal skills, with a customer-focused approach.
• Ability to work independently as well as collaboratively in a team environment.
• Willingness to learn new technologies and adapt to changing business requirements.

Preferred Qualifications

• Knowledge of ITIL processes and service management best practices.
• Experience supporting enterprise applications in a production environment.
• Familiarity with SQL queries, application monitoring tools, or log analysis tools.

EA Number: 11C4879

About the Company

Global private wealth solutions firm prioritizing high-net-worth clientele.

About the Job

• Provide comprehensive administrative and operational backup to the sales advisory team.

• Collaborate with advisors and banking partners to coordinate medical appointments, compile necessary paperwork, and collect required financial and KYC records.

• Step in for advisors to interface directly with clients during medical check-ups or scheduled discussions.

• Maintain active communication with financial institutions and clients to manage schedules, track application statuses, and ensure policy distribution.

• Oversee the direct submission of client application files to various insurance providers.

• Monitor case pipelines and keep advisors informed while ensuring sales data is accurately reflected in internal databases.

• Audit client portfolios to guarantee full alignment with both internal regulatory standards and provider compliance mandates.

• Take ownership of assigned cases from intake through finalization, including direct negotiations and follow-ups with insurance underwriters.

• Partner with customer service teams to facilitate the timely delivery and completion of annual policy reviews.

• Maintain daily liaison with internal illustration and inforce policy departments to manage new and active accounts.

• Draft customized PowerPoint presentations and product comparison metrics ahead of client consultations.

Skills and Requirements

• Proven experience in sales support or client coordination roles, preferably within wealth management or insurance sectors.

• Excellent interpersonal and client-facing communication skills for direct stakeholder management.

• High attention to detail regarding documentation accuracy, compliance, and KYC protocols.

• Strong organizational skills to manage multiple pipelines, track case statuses, and meet strict deadlines.

• Proficiency in creating client presentations and analyzing product comparisons.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

ASTEK has been providing IT and Engineering solutions for some of the world’s largest industrial and services groups for more than 35 years with 10,000 passionate experts in 22countries throughout Europe, APAC, Middle East and the Americas

Currently, we are looking for Application Support Specialist which would be based in Singapore

Requirements and Responsibilities:

·       Bachelor’s degree with minimum 5 years’ experience in relevant activities.

·       Monitor Production Systems: Continuously monitor the health and performance of production applications using monitoring tools and dashboards.

·       Incident Management: Respond to and resolve application incidents, ensuring minimal impact on business operations. Document incidents and their resolutions.

·       Root Cause Analysis: Conduct root cause analysis for recurring issues and implement corrective actions to prevent future occurrences.

·       Collaboration: Work closely with development, QA, and operations teams to identify and resolve application issues.

·       Performance Tuning: Analyze application performance and implement tuning measures to optimize system performance.

·       Deployment Support: Assist in the deployment of new releases and patches, ensuring minimal disruption to production services.

·       Documentation: Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.

·       User Support: Provide support to end-users and stakeholders, addressing their queries and issues related to production applications.

·       Continuous Improvement: Identify opportunities for process improvements and automation to enhance the efficiency and reliability of application support.

·       Hands-on experience in application support or development in Python, SQL, Unix, Java, AWS, Datadog, CICD Pipelines, and Git.

·       Strong interpersonal and communication skills to interact with diverse stakeholders.

·       Agile, fast learner, and able to adapt to changes.

·       Experience with the Systems Development Life Cycle (SDLC) implementation methodology and/or Agile methodologies such as Scrum and Kanban.

Responsibilities:

• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices

Requirements

• Relevant technical certification
• Basic technical knowledge on tooling and vehicle maintenance
• Computer literate to navigate inventory system and Microsoft Office suite required on the job
• Class 3 driving license. Candidates with forklift driving license will be an added advantage
• Able to work with minimal supervision
• Able to work overtime including weekends

To submit your application, please apply online to apply@rn-care.com or call +(65) tel: 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description

• Industry/ Organization Type: Logistics
• Position Title: IT Support Engineer
• Working Location: Tuas (Transport provided from Boon Lay MRT)
• Working Hours: 5.25 days (Mon - Fri, 8.30am - 5.00pm; Alternative Sat, 8.30am – 1.00pm)
• Salary Package: Basic salary up to $4,000 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide technical support for users’ desktops, laptops, system/OA software, NAS, printers/MFP, backup facilities, and other related IT equipment.
• Troubleshoot computer network issues in a Windows domain environment, including TCP/IP, Active Directory, Wireless AP, Firewall, Router, and Switch.
• Set up and administer corporate email systems, including Exchange Server, Outlook, and Mobile ActiveSync.
• Perform system administration for various servers.
• Maintain hardware and software inventory records.
• Review, recommend, and implement IT initiatives to improve IT operations.
• Supervise contract workers and conduct outdoor site surveys across areas such as telecommunications, machinery, networking, IoT, and other IT equipment.
• Perform any other tasks assigned by the immediate supervisor.

APPLY NOW!!!

• Diploma/Degree in IT or a related field.
• At least 3 years of hands-on experience in end-user support for hardware and software
• Possess fieldwork experience in outdoor IT projects.
• Able to liaise and follow up effectively with vendors and users, both onsite and offsite.
• Able to suggest new ideas and contribute to improving IT operations and project work.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84526 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Engagement & Operations Support Officer

About the Role

We are looking for a proactive and detail-oriented Engagement & Operations Support Officer to support a national initiative aimed at driving cultural participation across communities. This role combines engagement, operations, and event execution to ensure a seamless and positive experience for stakeholders and the public.

Key Responsibilities

Engagement & Outreach

• Support outreach strategies to drive awareness and participation
• Engage with arts, heritage, and community partners
• Assist in executing targeted engagement plans for different demographics
• Support offline outreach activities such as roadshows and community events

Partnerships & Events

• Coordinate and support event planning and execution
• Manage logistics for activations, roadshows, and partnerships
• Liaise with internal teams, partners, and stakeholders

Operations & Customer Service

• Support helpdesk and customer service operations
• Respond to enquiries and ensure service standards are met
• Monitor performance metrics and support improvements

Administration & Risk Management

• Assist in documentation, SOPs, and reporting
• Provide administrative and coordination support
• Identify and manage operational risks

Requirements

• Minimum 2 years of experience in events, communications, or administrative support
• Background in Communications, Events, Arts Management or related fields preferred
• Strong organisational skills with attention to detail
• Good communication and stakeholder management skills
• Proficient in Microsoft Office and digital tools
• Able to multitask and work in a fast-paced environment
• Willing to work evenings/weekends when required

What We’re Looking For

• A team player with strong interpersonal skills
• Adaptable and resourceful problem-solver
• Passion or interest in arts, culture, or public engagement

Next Step

• Drop your resume and contact us to follow-up, or send your resume to weijun.ng@adecco.com  or wa.me/85149149
• Only shortlisted candidates will be contacted

Ng Wei Jun

EA License No: 91C2918

Personnel Registration Number: R26160702

About MTFA

The Muslimin Trust Fund Association (MTFA) is a charity committed to supporting the underprivileged in our community through a myriad of services, including but not limited to offering shelter to orphans and youths at risk, facilitating subsidized medical treatments, and administering financial aid through various programs.

Guided by our principle of "Towards a sincere pursuit of Ihsan", we aim to continuously create positive impacts within the communities we serve.

Role Overview

We are looking for a proactive, detail-oriented IT Support Executive to deliver reliable day-to-day IT operations and Level 1 support across MTFA locations in Singapore (HQ, DI/DIL, IKCs, IC, IEH/childcare). You will manage incident resolution, keep tickets and knowledge tidy, handle device and account lifecycle, and ensure smooth onboarding/offboarding so staff can work securely and without friction. You’ll operate under the IT head and partner closely with the IT Operations Executive (L2/L3).

Key Responsibilities:

1. Incident & Ticket Management

• Respond promptly to user tickets via portal/chat/phone and provide clear updates through to closure.
• Triage and resolve L1 incidents (workstations, standard apps, printing/Wi-Fi); escalate to L2/L3 per runbook.
• Log every case in the ITSM platform with accurate category/priority, SLA timer, and resolution notes (link a knowledge article where applicable).

2. IT Asset & User Support (Singapore sites)

• Manage laptops/desktops, peripherals, and loaners; coordinate repair/RMA when required.
• Enrol, configure, and troubleshoot endpoints using the endpoint-management platform (MDM) in line with policy.
• Reimage/re-enrol devices to restore compliance or during tech refresh.

3. User Onboarding & Offboarding (Identity & Access)

• Execute standard account and access tasks in the collaboration/identity suite via runbooks (joiners, movers, leavers).
• Conduct IT onboarding for productivity and collaboration tools.
• Secure offboarding: disable accounts, revoke sessions/MFA as required, reclaim licenses, back up user data per SOP, and wipe/re-provision devices.

4. Documentation & Reporting

• Document technical issues, resolutions, and maintenance activities.
• Prepare periodic IT support reports for management review.
• Maintain updated records of configurations, procedures, and user manuals.

5. Daily & Weekly Operations

• Monitor endpoint compliance (encryption, patch status, MDM policies) and perform basic network health checks (Wi-Fi/printing/meeting rooms).
• Maintain the IT asset register and accurate device/user records.
• Surface recurring issues and propose quick fixes; keep end-user knowledge-base articles current.

6. General IT Support

• Perform basic connectivity triage (device/app/Wi-Fi symptoms); escalate persistent LAN/VPN issues to L2/L3 with clear notes.
• Provide on-site support across MTFA locations and events when needed.

Core Skills

• Comfortable using computers and smartphones (installing apps, basic settings, printing).
• Clear, friendly communication and strong customer-service mindset.
• Structured problem-solving: identify the issue, follow steps, document what you tried, confirm resolution.
• Able to learn new digital tools quickly; follow checklists/runbooks accurately.
• Good record-keeping and documentation (notes, guides, simple screenshots).
• Team player who can manage priorities and follow up until tasks are closed.

Qualifications & Requirements

• ITE or Diploma in any discipline (or equivalent experience).
• IT experience useful but not required — fresh grads welcome; training provided.

Nice to have (we’ll train if you don’t have these yet)

• Basics of user accounts and shared folders/resources.
• Familiarity with ticketing/helpdesk tools and remote support.
• Simple network triage: distinguish device/app vs. network issues; check IP/config; run a quick connectivity test (e.g., ping/speed).
• Comfort with office productivity tools (docs, spreadsheets, slides).
• Curiosity to learn new technologies and simple automation (e.g., following a script or template) to improve repeatable tasks.

Working Conditions

• May require occasional after-hours or weekend support for system maintenance or urgent troubleshooting.
• Some travel between different work sites may be required.

PDPA Notice: By submitting your application, you acknowledge that you have read and agree to our Privacy Policy (https://www.mtfa.org/privacy-policy) regarding the collection, use, and disclosure of your personal data.

Key Responsibilities

• Maintain and support daily operations of Windows servers and Active Directory environments.
• Manage and support virtualization platforms such as VMware vSphere.
• Assist in configuring, upgrading, and maintaining network equipment including routers, switches, and firewalls.
• Troubleshoot network issues and support LAN operations, including routing and switching environments.
• Provide Level 1 and Level 2 support for network connectivity, hardware, and performance-related issues.
• Monitor network performance and identify anomalies using tools such as SolarWinds.
• Perform system monitoring, health checks, backup validation, recovery support, troubleshooting, and issue resolution.
• Support installation, maintenance, and troubleshooting of software and hardware, ensuring operational continuity.
• Ensure airport operational systems and infrastructure platforms are available and stable.
• Assist in incident management, troubleshooting, escalation, and service restoration following operational procedures.
• Collaborate with internal teams, vendors, and stakeholders during operational tasks, maintenance, and incident resolution.
• Participate in system implementation, testing, maintenance, and operational readiness activities.
• Support basic network security tasks, including firewall rule adjustments and access control updates.
• Maintain and update network diagrams, topology maps, SOPs, operational records, technical documentation, and change records.
• Conduct operational activities in alignment with ITIL service management practices and established procedures.
• Provide occasional after-hours, standby, or shift support as operationally required.

Qualifications

• Diploma or degree in Computer Science, Information Technology, or a related field.
• Relevant certifications such as Microsoft, VMware, Cisco, or ITIL are advantageous.
• Foundational certifications like CCNA are preferred.

• Familiarity with Windows Server and Active Directory environments.
• Understanding of networking concepts including TCP/IP, DNS, DHCP, VLANs, VPN, NAT, routing, switching, and LANs.
• Foundational understanding of networking and IT infrastructure.
• Exposure to VMware vSphere virtualization environments.
• Basic knowledge of SQL or database concepts is advantageous.
• Familiarity with Palo Alto and Fortinet firewall platforms is preferred.
• Experience with network monitoring tools such as SolarWinds is advantageous.
• Understanding of ITIL service management practices is preferred.
• Strong analytical and troubleshooting skills.
• Excellent communication, coordination, and stakeholder management abilities.
• Willingness to learn and support multiple IT platforms.

Experience

• 2–3 years of experience in IT operational, infrastructure, or systems support is preferred.
• Exposure to networking, virtualization, Windows Server, firewall, or infrastructure support is advantageous.
• Experience in supporting 24x7 or mission-critical operational environments is a plus.
• Experience in airport, aviation, or large-scale operational environments is advantageous.
• Experience in customer-facing roles or coordinating with stakeholders is preferred.

To apply, please visit www.gmprecruit.com and search for Job Reference: 5WR6WV7R

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Responsibilities

• We are looking for a Senior Java Backend Engineer to support and

enhance our API and microservices ecosystem in a cloud-native AWS

environment. This role focuses on BAU (Business-As-Usual) support,

ensuring system stability, performance, and continuous improvement of

backend services.

• Provide BAU support for Java-based microservices and APIs, ensuring

high availability and reliability

• Design, develop, and maintain scalable microservices using Java (17+)

and Spring Boot (3.x)

• Manage and support cloud infrastructure on AWS (ECS, EC2, RDS)

• Monitor system performance and troubleshoot issues using tools like

Grafana and CloudWatch

• Implement and maintain CI/CD pipelines using GitLab, AWS

CodeCommit, and CodePipeline

• Collaborate with cross-functional teams to resolve production issues and

deploy enhancements

• Support integration with identity and access management systems (Okta)

• Work with MuleSoft for API integrations and middleware support

• Ensure adherence to best practices in coding, security, and performance

optimization

• Participate in incident management, root cause analysis, and continuous

improvement initiatives

Good to Have

• Experience with containerization and orchestration (Docker,

Kubernetes)

• Exposure to security best practices in cloud environments • Familiarity

with Agile/Scrum methodologies

Soft Skills

• Strong problem-solving and analytical skills

• Ability to work in a fast-paced BAU support environment

• Excellent communication and stakeholder management skills

• Proactive mindset with ownership of production system

Requirements • 8+ years of experience in Java backend development

• Strong expertise in Java 17+ and Spring Boot 3.x

• Proven experience in building and supporting microservices and

REST/GraphQL APIs

• Hands-on experience with AWS services: ECS, EC2, RDS

• Experience with Infrastructure as Code (IaC)

• Proficiency in CI/CD pipelines using GitLab, AWS CodeCommit, and

CodePipeline

• Strong knowledge of SQL, Oracle and relational databases

• Experience with monitoring and logging tools such as Grafana and AWS

CloudWatch

• 3+ years of experience with Okta for authentication/authorization

• 3+ years of experience with MuleSoft for API integration