Total 505 Manager level Others job vacancies

Black Sheep Restaurants, HK is looking for suitable candidates to fill the position in Singapore.

ROLE:

The General Manager is a senior role with responsibility for planning, directing and coordinating the operations of one or more than one outlet. He/she is responsible for improving the performance, productivity, efficiency and profitability of the restaurants through the implementation of effective methods and strategies. He/she oversees a team of managers and takes part in their development, both as effective leaders and individuals.

The General Manager must ensure the outlets are running as well as they possibly can, with a smooth efficient service that exceeds the expectations and needs of guests while adhering to Black Sheep Restaurants’ core values. This person works closely with the Black Sheep Restaurants Founders and Operations Managers. It is important to have a strong understanding of the Black Sheep Restaurants vision and core values, as well as supporting long and short-term goals set by the company.

Passionate about the restaurant business, the General Manager has a genuine knack for hospitality and taking care of people— this includes guests and teammates. He/she is hungry and tireless in their commitment to creating a better guest experience and working environment for team members of all levels. Additionally, he/she thrives in the trenches and is ready to lead by example, whether that is running food, seating guests or mopping the floors.

RESPONSIBILITIES:

GUEST FOCUSED LEADERSHIP

● Manage operations with passion, integrity and knowledge while promoting the culture and defining principles of Black Sheep Restaurants.

● Lead from the front for every service, telling our story and delivering memorable guest experiences and world-class service.

● Provide direction and leadership to team members to stay motivated, focused and achieve restaurant goals.

● Solicit feedback to understand the needs and wants of guests, taking ownership of guest complaints and handling with empathy and professionalism.

OPERATIONS

● Identify and delegate responsibilities to senior management and junior team members to ensure objectives are met and excellent service is consistently upheld.

● Implement Black Sheep Restaurants guidelines by developing SOPs, checklists and instructing the team.

● Ensure daily opening and closing duties are followed including End of Day practices and reporting from both Revel and SevenRooms.

● Learn, champion, implement and train others in best practices for Guest Experience, GO, Wine, Beverage, Inventory, Revel and Cash Handling.

● Monitor, manage, troubleshoot and maintain the Revel POS system.

● Manage the restaurant to exceed standards in food quality, safety, cleanliness and maintenance.

● Review operations, proactively problem solve and seek out opportunities for continuous improvement.

● Ensure the Restaurant Manager/s are leading instructive and motivational daily team briefings.

● Meet regularly and report to Operations Managers, Directors and Founders.

● Present at weekly operations meetings, including producing finances, proposing Champions, reporting maintenance needs etc.

PERSONNEL

● Lead an F&B team by attracting, recruiting, training and coaching talented personnel.

● Champion team retention and development initiatives to help grow the next generation of hospitality leaders.

● Ensure the Restaurant Manager/s are devising, hosting and facilitating daily/ weekly and monthly training as well as attending scheduled group-wide training.

● Champion onboarding, ensure Restaurant Manager/s are developing individual induction plans and providing full support and guidance for new team members.

● Upkeep of training material and manuals.

● Delegate/ oversee schedules, daily rosters, holiday management, attendance records.

● Host regular team catch-ups, one-on-ones and ensure annual team appraisals are taking place to assess and manage both individual and team performance on an ongoing basis.

● Nurture a positive working environment and maintain team morale.

FINANCES

● Ensure the team are driving revenue at every opportunity through covers, spend per head and incentives.

● Consistently monitor product and labour costs to remain within budgets.

● Follow Black Sheep Restaurants policies and procedures, including those for cash handling and safety/security.

● Oversee ordering, especially large ticket and premium items.

● Oversee bi-monthly and weekly inventory/ stock and troubleshooting anomalies.

INITIATIVES

● Assist in new menu implementation, printing and upkeep.

● Develop and pitch creative solutions to areas of improvement.

● Embrace new events and initiatives, overseeing operations to make a success.

● Take a keen interest in food, wine, the hospitality industry and happenings across the Black Sheep Restaurants community.

EXPERIENCE:

● Strong career progression with previous experience in a Restaurant Management role.

● In-depth knowledge of service, hospitality, food and beverage.

● Experience with team training and development and leading large teams.

● Excellent business acumen, understanding of cost control, ability to drive sales through service and entrepreneurial mindset.

You fit the bill? If yes, send us your resumes .. angela@reveres.com.sg

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Coordinate and manage the faculty recruitment process together with Senior Executive; put up job advertisements, collate applications, collate job applications, coordinate review of applications, handle the logistics of fly-out of the recruitment committee as well as the fly-in of shortlisted candidates for campus visit.
• Prepare and refresh orientation guide for newly joined faculty on administrative matters such as usage of DART and Conference fund, various schemes on inviting academic visitors for research collaboration.
• Manage the engagement of faculty for additional teaching load; draft contracts and process payment upon completion of teaching.
• Serve as liaison with SMU-X Office; manage the engagement of SMU-X or SMU-XO Adjunct Teaching Mentors for both UG.
• Prepare and manage the schedule, logistical arrangements and payments for visiting professors.
• Assist in carrying out Annual Budget Exercise; perform tracking of budget.
• Review financial disbursements such as purchase orders, invoices and travel management requests before routing to supervisor.
• Assist in quarterly accrual and teaching load recovery submission.
• Track funding status and provide updates for Fellowship/Professorship, DART and Conference fund, and Seminar Series.
• Enter and retrieve records in SAP system; create spreadsheets to organize financial data.
• Liaise with Human Resources and respective external agencies (i.e. ICA, MOM) to facilitate the application of travel visas and employment passes, etc.
• Coordinate the visits of academic visitors, logistical arrangements such as office allocations, and processing of payments; together with Senior Executive conduct the physical walkthrough, etc.
• Manage and collate research applications with Associate Dean (Research) and advise faculty where to submit their grant application.
• Oversee the administration of MOE Tier 1 Research Grant; review and track deliverables and timelines closely.
• Oversee the administration of MOE Tier 2 Research Grants and other external grants during post-award phase; carry out cash flow projection, process claims and reimbursement, manage budget variation requests and advise PIs on grant matters.
• Handle recruitment of postdoctoral research fellows funded by various grants; put up job advertisement, collate job applications, propose remuneration package based on available funding.
• Organize and update a consolidated listing of School's scholarships and awards; track balances of term funds and endowments.
• Handle the hiring of school-based student assistants and supervise their work and schedules.
• Assist as a School Risk Management Champion and in the Risk Assessment for the School.
• Serve as a Fire Safety Coordinator in School to organize annual fire safety inspection, ensure that the Fire Emergency Plan is abided by all staff and update contact details of Fire Safety Committee members and wardens.
• Attend and scribe meeting minutes as necessary.
• Attend various internal and external meetings as requested.
• Serve as backup for Assistant Director during her absence.
• Other duties as assigned.

• University degree in business/management with at least of 5 years work experience and prior administrative experience in an academic environment preferred.
• Ability to multi-task and prioritize assignments independently; confidence in troubleshooting abilities and good judgement in escalating/alerting concerns.
• Strong time management and project management skills.
• Effective communication skills (both verbal and written).
• Strong attention to details and high accuracy in work.
• Team player with a "can-do" resilient spirit.
• Proficiency in Microsoft Office.
• Pleasant, service-oriented and professional manner.
• Demonstrate interest in learning and performing new assignments.

#LI-KC1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

General Manager (Construction)

We are looking for an experienced and responsible General Manager (Construction) to lead and oversee the overall operations of our construction business. The candidate will be responsible for managing project planning, construction progress, manpower deployment, subcontractor coordination, cost control, workplace safety, and compliance with relevant regulations. The General Manager will ensure projects are completed on time, within budget, and in accordance with quality and safety standards.

Key Responsibilities:

• Oversee the overall management and daily operations of construction projects

• Plan and monitor project schedules, progress, and resource allocation

• Lead and supervise project teams, site staff, and subcontractors

• Coordinate with clients, consultants, main contractors, suppliers, and relevant authorities

• Manage budgeting, cost control, and project financial performance

• Ensure compliance with workplace safety requirements, company policies, and statutory regulations

• Review contracts, project documentation, and operational procedures

• Resolve project issues, delays, disputes, and operational challenges effectively

• Develop business strategies to improve operational efficiency and project delivery

• Report to directors or senior management on project performance and company operations

Role Purpose

The General Manager (GM) is appointed as the Principal Operating Leader, reporting to the CEO, with full accountability for the day-to-day retail operations and business excellence of a multi-brand, multi-store retail portfolio across Singapore and Malaysia.

The portfolio includes established and emerging brands such as Candylicious, Hershey’s, Carnival, Scoop Wholefoods, On, Alo, Subdued, and other new brands that may be launched in the future.

The role carries end-to-end responsibility for execution excellence, operational readiness, people leadership, financial performance, and continuous improvement, ensuring consistent delivery of brand and company standards across all locations.

This is a highly hands-on leadership role requiring strong on-ground presence, sound commercial judgment, and the ability to build scalable, disciplined operations.

Reporting & Governance

• Reports directly to the CEO

• Acts as the operational leader across the retail portfolio

• Brand and Commercial functions report separately; the GM partners closely with these teams to ensure execution alignment

• Works closely with respective brand teams to deliver new store set-up and opening execution
  

Key Responsibilities

1. Enterprise Execution & Business Excellence

• Serve as the primary point of accountability for retail operations and business excellence across all brands, stores, and markets

• Translate established business, brand, and commercial strategies into disciplined execution plans

• Drive a culture of operational excellence, continuous improvement, and accountability

• Establish clear operating rhythms, performance reviews, and execution cadence

• Support senior leadership on high-impact, ad-hoc initiatives of a strategic nature, including complex, cross-functional projects critical to the business

2. Multi-Brand Retail Operations (Singapore & Malaysia)

• Lead end-to-end retail operations across multiple brands, store formats, and concepts

• Ensure consistent execution of customer experience, service standards, and operational SOPs

• Balance brand nuance with operational consistency across a diverse portfolio

• Maintain strong field presence through regular store visits, floor walks, and direct engagement with teams

• Proactively identify operational risks and resolve issues decisively

3. Visual Merchandising & Brand Execution

• Ensure disciplined execution of VM standards and brand guidelines as defined for each brand

• Maintain strict compliance to brand aesthetics, store presentation, and visual standards

• Partner with Brand and Commercial teams to deliver flawless execution of GTM initiatives, campaigns, and product launches

• Ensure operational readiness and in-store excellence during peak trading and launch periods

4. New Store Set-Up & Opening Execution

• Take end-to-end responsibility for new store set-up and opening execution across the portfolio

• Work closely with respective brand teams to ensure store design intent, VM standards, and brand DNA are delivered accurately

• Own project planning, timelines, and cross-functional coordination for store openings

• Ensure readiness across staffing, training, systems, inventory, and operations

• Deliver store openings on time, on budget, and to defined brand and operational standards

• Own post-opening stabilisation and early performance ramp-up

5. Sales Performance & Financial Accountability

• Drive sales growth, productivity, and profitability across brands and countries

• Own store-level KPIs including conversion, ATV, UPT, labour productivity, shrinkage, and cost control

• Manage operational budgets within approved frameworks

• Partner with finance on forecasting, performance reviews, and corrective actions

• Apply strong business acumen to identify opportunities and address underperformance early

6. People Leadership & Culture

• Lead, coach, and develop operational and retail leadership teams across the portfolio

• Build a high-performance, ownership-driven culture aligned with company values

• Ensure teams deeply understand and deliver against each brand’s DNA, standards, and customer promise

• Drive talent development, succession planning, and retention in partnership with HR

• Hold leaders accountable while motivating teams to consistently exceed expectations

7. Process Excellence, Compliance & Governance

• Design, implement, and continuously improve SOPs, controls, and operating frameworks

• Ensure compliance with company policies, brand standards, and local regulatory requirements

• Build scalable processes that support growth and reduce reliance on individual intervention

• Act as escalation point for execution-related risks impacting brand integrity or business performance

Success Measures (12–18 Months)

• CEO materially disengaged from day-to-day operational problem-solving

• Consistent execution and measurable performance uplift across all brands and stores

• Strong, capable leadership bench within retail operations

• Seamless and repeatable execution of new store openings

• Embedded culture of business excellence and accountability across the organisation
  

What We’re Looking For

• 12–18 years in multi-site, multi-brand retail or consumer operations

• Proven experience leading retail operations, store openings, and business excellence at scale

• Strong background in sales, store operations, Merchandising Management,  inventory controls, VM execution, and people leadership

• Experience in fast-paced, founder-led or high-accountability environments preferred

Leadership & Attributes

• Hands-on, energetic, and field-oriented

• Commercially sharp with strong KPI and P&L discipline

• Able to flex leadership style across different brand cultures

• Decisive, resilient, high standards, low ego

General Manager
Salary: $8000 – $10000
Working days & hours: Mon – Fri | 9am - 6pm
Location: Changi

Key Responsibilities

• Strategic Leadership: Shape and execute strategies to grow market share and ensure profitability in a competitive logistics landscape.
• Operational Excellence: Manage end-to-end operations covering last-mile delivery, air/ground freight, warehousing, and hub activities.
• Financial Stewardship: Own the P&L, including budgeting, forecasting, and cost optimization.
• Business Development: Identify new opportunities, manage key accounts, and lead RFQ/tender processes.
• Customer Experience: Guarantee service excellence with on-time delivery, reduced transit issues, and swift resolution of escalations.
• Compliance: Ensure adherence to international trade, customs, and cross-border regulations.
• Team Leadership: Inspire, mentor, and develop a high-performing team across operations, drivers, and administrative staff.

Requirements:

• Bachelor’s degree in business, Logistics, Supply Chain Management, or related field (MBA preferred).
• With 10+ years in express logistics, freight forwarding, with strong air freight and cross-border trucking knowledge.
• Demonstrated success in senior management or business director roles within logistics or freight forwarding.
• Skilled in monitoring KPIs, analyzing market trends, and driving operational efficiency.

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Key Responsibilities

• Walking the floor and ensuring efficient workflow of the outlet.

• Maintains the cleanliness of the restaurant front/back of the house.

• Actively manage guest touch points: greetings, table checks, recovery, upselling, and farewells.

• Takes guest orders and delivers items without unnecessary delay.

• Possess a thorough knowledge of the restaurant menu.

• Handling customer complaints effectively, and building customer loyalty.

• Enforcing company policies related to health, safety, dress code and other matters.

• Able to travel monthly with management for business needs.

What We’re Looking For

• At least 2 years of relevant experience

• Service-oriented with a positive, proactive attitude

• Strong leadership, communication, and problem-solving skills

• Able to work independently and manage multiple priorities

• Comfortable with travelling for work monthly

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Manufacturing Industry
• Reporting to: Chief Operating Officer (COO)
• Basic $10,000 to $15,000 + Variable Bonus + Allowances
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working hours: Normal Working Hours

Our client, a well-established coffee and beverage solutions provider, is seeking an experienced General Manager – Hospitality & Beverage Solutions to lead and grow its business within the hospitality and foodservice sector.

This role will be responsible for the overall commercial and operational performance of the division, including pricing strategy, costing, tender management, supplier and principal partnerships, and business profitability.

The successful candidate will oversee teams across sales, operations, and production, while working closely with senior management to drive business growth within the hotel, restaurant, café, and foodservice markets.

Job Responsibilities:

Business Leadership:

• Lead the overall business performance and profitability of the hospitality and beverage solutions division.
• Develop and implement strategies to grow business within hotels, restaurants, cafés, and foodservice sectors.
• Work closely with senior management on business planning, budgeting, and revenue growth initiatives.

Pricing, Costing & Tender Management

• Develop pricing strategies and costing structures to ensure competitive and profitable proposals.
• Lead client discussions on commercial proposals, pricing structures, and tender requirements, while working with internal teams to ensure competitive and profitable submissions.
• Monitor gross profit margins and cost performance.

Principal & Supplier Management

• Manage relationships with key international principals and suppliers, including: Coffee bean suppliers; Beverage brands (tea, syrups, etc.); Coffee machine manufacturers; Other hospitality beverage partners
• Negotiate commercial terms and develop product strategies to support business growth.

Hospitality & Technical Solutions

• Work with the team to deliver beverage solutions and coffee equipment to hospitality clients.
• Provide commercial guidance on coffee machine solutions and beverage systems for hotels and F&B outlets.
• Coordinate with technical service teams to ensure high service standards.

Operations & Production Management

• Oversee the day-to-day operations of the division including sales, service, warehouse, and production functions.
• Manage approximately 25 commercial and operational staff, along with 12 production team members.
• Ensure efficient coordination between departments to deliver strong customer service and operational perform

Leadership & Team Development

• Lead, coach, and develop teams to achieve sales and operational targets.
• Build a strong performance-driven culture within the division.
• Ensure alignment between team objectives and company strategy

Business Development

• Identify opportunities to expand into new hospitality segments and strategic partnerships.
• Maintain strong relationships with key clients including hotel groups, restaurant chains, and corporate customers.
• Represent the company in meetings with major clients, partners, and principals

Requirements:

• Degree in Business, Hospitality, Food & Beverage, or related discipline.
• Proven experience in pricing, costing, tender management, and gross profit responsibility.
• Experience managing teams and cross-functional operations.
• Familiarity with beverage solutions, hospitality equipment, or foodservice industry is advantageous.
• Strong leadership, negotiation, and stakeholder management skills.
• Comfortable engaging with Directors, senior management, and international principals.
• Willingness to travel when required.

Candidates with experience in hospitality supply, foodservice distribution, beverage solutions, or hotel sales are highly encouraged to APPLY with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Company Overview

Top 20 Solutions Pte Ltd, established in 1985, transitioned from retail to security and IT services. Led by experienced IT professionals, it provides cost-effective, reliable IT solutions including IP PBX, CCTV, door access, web design, and structured cabling, with strong after-service support.

Job Summary

Support company leadership by managing operations during the director’s absence, developing business strategies, and improving company procedures to enhance efficiency and drive growth.

Responsibilities

• Manage daily company operations effectively in the director’s absence to ensure business continuity
• Develop and implement new business strategies to expand market presence and drive company growth
• Analyze and improve company standard operating procedures to enhance operational efficiency
• Assist the director in restructuring the company to optimize organizational performance
• Identify and execute initiatives to improve overall company efficiency and productivity
• Lead efforts to elevate the company’s performance and competitive position in the industry
• Travel as required to support business development and client engagements

The Project Manager duties would include, but not be limited to:

• Responsible for the preparation and application of the Project Execution Plan.

• Monitor and control the progress and development of all related project deliverables through the various stages of the project in accordance with the policy.

• Lead Project Management teams. Provide expertise, guidance, advice, support and motivate project teams.

• Report to senior management via meetings or by regular written reports the progress of related project matters together with the status of related issues.

• Manages routine client interaction. Sets and manages client expectations.

• Manage and prepare all reporting activities required for the Project Stakeholders.

• Attend meetings as required to ensure the compliance with the overall project standards, procedures and requirements.

• Ensure that projects for which you are responsible are delivered on time, on budget and to the prescribed standards.

• Ensure the prompt delivery of all project deliverables.

• Find resolution to and preempt problems during the various stages of the project.

• Communicates effectively with Operations Teams to identify needs and evaluate alternative Project solutions.

• Assistance in the selection of the Consultants as well as in the negotiation of their terms and conditions of engagement with the Procurement team.

• Assistance with the appointment of Contractors/Subcontractors, including giving advice on the most suitable forms of tender and contract.

• Oversee that the review of all relevant submissions are in line with the project schedule.

• Oversee and ensure that Change Management as it relates to budget, revised design and potential schedule impact is carried out in line with MBS procedures.

• Assist the Design team with design management, design coordination and design delivery to meet the project schedule.