Total 1,978 Senior Executive level Customer Service job vacancies

Role Overview

This role requires strong operational ownership, attention to detail, and the ability to manage escalations independently. Must be comfortable handling cross-country coordination and ensuring documentation and billing accuracy without close supervision.

Key Responsibilities

1. Regional Operations Coordination

• Oversee daily order collections and deliveries across APJ country teams.

• Review and validate collection log forms before submission to ensure accuracy.

• Maintain Daily TAT reports and proactively identify shipment delays.

• Follow up with country teams on outstanding collections and deliveries.

• Communicate shipment updates and service disruptions to client in a timely manner.

2. Documentation & Quality Control

• Verify PODs, collection details, and supporting photos for discrepancies.

• Ensure documentation accuracy before submission to client.

• Raise discrepancies to country teams and ensure corrections are made.

• Maintain organised and audit-ready records.

3. RFQ & Quotation Management

• Respond to (Request for Quotation) RFQ queries within agreed SLA.

• Coordinate with country teams to prepare costings.

• Independently prepare Australia quotations for non-regional and standard requests.

• Issue final quotations after delivery completion and POD confirmation to client.

4. Billing & Invoice Verification

• Verify monthly billing reports and update Local Service Provider (LSP) cost records.

• Ensure all completed CRs are billed accurately.

• Conduct detailed invoice verification, especially for Australia accounts.

• Identify incorrect charges and coordinate with vendors to rectify discrepancies before payment submission.

5. Stakeholder Communication & Escalation Handling

• Respond to operational queries (order status, delivery details, escalations).

• Manage client expectations during shipment delays.

• Escalate issues appropriately, with proposed solutions where possible.

• Track open issues to closure.

6. System & Data Accuracy

• Support country teams on system-related issues (access, data retrieval, updates).

• Report data discrepancies to IT and follow through until rectified.

• Ensure accuracy of operational data (POD dates, asset quantity, etc.).

Requirements

• Diploma or Degree in Logistics, Supply Chain, Business, or related field.

• 2-3 years of experience in regional logistics operations.

• Experience handling client communication and operational escalations.

• Strong experience in invoice verification and cost reconciliation.

• Proficient in Excel (pivot tables, reconciliation tracking, reporting).

• Able to manage multiple follow-ups with minimal supervision.

• Requires analytical thinking and proactive problem-solving.

Daily Routine

• Ensure cleanliness and tidiness of the surroundings.
• Ensure all fixtures are functioning well.
• Reporting of fault to the maintenance team.
• Assist Customers and Agents' enquiries via phone calls, message or walk-ins.
• Assist Customers' prayers.
• Sale of Incense Items.
• Processing of the Service forms.
• Processing of the Pedestal Engraving forms.
• Liaising with vendor on the Pedestal Engraving.

Other Roles

• Site tour training for New Agent Training.
• Assist ceremonial team for prayer services (Anling, Bone Picking etc).
• Ad-hoc emcee for FSP case.
• Ad-hoc site tour for Customer.

Others

• Stock take of incense paper inventory.
• Follow up with agents/customer on the outstanding payment and to ensure full payment for services rendered.
• Plan, Organize, Execute and Promote events.
• Report tabulation and analysis of all calls, services, events etc Event Profit & Loss tabulation.
• All ad-hoc duties assign by seniors.

The client is a HNW insurance broker firm.

Job responsibilities

• Prepare presentation decks for sales team usage for client engagement

• Assist in gathering relevant information and documentation from clients and relevant stakeholders.

• Maintain service standards to develop and improve customer satisfaction and retention

• Ensure that all customer requests are handled in a timely and consistent manner

• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements

• Support sales team to provide excellent service to high net-worth clients to achieve client retention

• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers requirements and enquiries

• Help in organizing and executing client prospecting activities, including lead tracking and initial outreach.

• Support follow-up and meeting scheduling with prospective and existing clients and partners.

Skills and requirements 

• Diploma in Business Administration, Finance, Marketing, or related field.

• At least 3–4 years of experience in a support, coordination, or client service role. Familiarity with insurance application processes and terminology is a strong advantage.

• Strong organizational and time-management skills; able to multitask with minimal supervision

• Proficient in Microsoft Office (Word, Excel, PowerPoint)

• Excellent written and verbal communication skills

• Customer-focused with strong interpersonal and teamwork skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Reg. No. R2199597

BeathChapman Pte Ltd

Licence no. 16S8112

JOB DESCRIPTION

• Provide administrative and operational support to management
• Assist with document preparation and coordination tasks
• Manage internal communications and information flow
• Support onboarding and internal processes
• Organise schedules, meetings, and follow-ups
• Maintain structured filing systems
• Assist in company-wide initiatives
• Build strong exposure to corporate operations

JOB REQUIREMENTS

• Diploma and above
• Training will be provided
• Strong coordination and organisational skills
• Professional and responsible work attitude
• Comfortable handling multiple tasks

EA License Number: 25C2980

Disclaimer:

By applying, you consent to the collection and use of your personal data for recruitment purposes in accordance with Singapore’s PDPA. Your application may be considered for this and other suitable roles.

Company Overview

Thomson Medical Pte Ltd is dedicated to empowering life journeys by caring for generations of women, children, and families through quality healthcare services and innovative practices.

Job Summary

The Senior Staff Nurse delivers high-quality nursing care in the 24-Hour Urgent Care unit, ensuring compliance with hospital standards, supporting patient education, and assisting in clinic management and operations.

Responsibilities

• Deliver comprehensive nursing care to patients in the 24-Hour Urgent Care unit, adhering to hospital nursing standards and quality procedures
• Support patient education and counselling to promote understanding and management of health conditions
• Assist the Head of Department in managing clinical and administrative functions to ensure smooth clinic operations
• Plan and coordinate staff deployment rosters to optimize workforce efficiency and coverage
• Monitor and report on key performance indicators (KPI) and daily statistical data to support operational decision-making
• Collaborate effectively with multidisciplinary teams through clear communication and teamwork to enhance patient care
• Demonstrate adaptability and resilience in a fast-paced healthcare environment to maintain service quality
• Uphold a strong commitment to patient safety and deliver compassionate, patient-centered care with a positive attitude
• Go beyond standard duties to support patients’ well-being and comfort during their care journey

Required competencies and certifications

• Registered Nurse with Singapore Nursing Board registration
• Degree or Diploma in Nursing
• Experience in diabetes management and education for at least 4 years
• Minimum 3 years clinical experience in hospital or clinic Accident & Emergency (A&E) settings
• Ability to work rotating shifts (3 shifts), 6 days per week

Preferred competencies and qualifications

• Experience in planning staff deployment rosters and managing day-to-day KPI monitoring and reporting
• Immediate availability to commence work is advantageous

Junior Marketing & Customer Engagement Executive (Brand & Campaigns | Training Provided)

We are selectively hiring individuals with a strong interest in marketing, branding, and campaign execution. This entry-level role is ideal for candidates who want hands-on exposure to brand marketing and customer engagement, with full training and mentorship provided.

What You’ll Do

• Support the execution of brand and marketing campaigns

• Assist with on-site promotions and customer engagement activities

• Communicate brand messages clearly and professionally

• Learn fundamental marketing, communication, and campaign skills

• Work with team leaders to improve campaign effectiveness

What We Offer

• Structured marketing and communication training

• Personalised mentorship from experienced leaders

• Exposure to real-world brand campaigns

• Travel opportunities and performance-based, uncapped earnings

• Clear career progression into senior marketing roles

Who We’re Looking For

• Entry-level candidates interested in marketing and branding

• Strong communication skills and willingness to learn

• Coachable, professional, and growth-oriented individuals

• No prior experience required — training will be provided

JOB DESCRIPTION

• Support service delivery across assigned projects
• Coordinate internal teams to meet service timelines
• Monitor service quality and task completion
• Assist in resolving operational issues
• Prepare service reports and documentation
• Track performance metrics and outcomes
• Support continuous improvement initiatives
• Gain exposure to service operations management

JOB REQUIREMENTS

• Diploma and above
• Training will be provided
• Strong coordination and problem-solving skills
• Detail-oriented and responsible
• Able to work under timelines

EA License Number: 25C2980

Disclaimer:

By applying, you consent to the collection and use of your personal data for recruitment purposes in accordance with Singapore’s PDPA. Your application may be considered for this and other suitable roles.

DRIVER

• Ensuring the smooth running of ceremonial services.
• Able to communicate effectively with Agents and Customers.
• Ensuring adequate safety precautions on site.
• Attending site meetings, if any.
• Liaising with vendors on deceased photograph printings and name tag printing on niche cover.
• Ensuring cleanliness and tidiness of site.
• Any other jobs assigned by HOD/ Supervisor from time to time.
• Implementation of calling and confirming with Agents / Customers on services booking (1 day before service date).
• Coaching and mentor team mate
• Standardize all procedures like check-in, Anling, Bone picking etc.

QUALIFICATION

• Primary / Secondary / NITEC in any discipline.
• Minimum 1 year working experience.
• Excellent interpersonal and communication skills.
• Valid Class 3 license with good driving records

EXPERIENCE / SKILL REQUIRED

• Positive Attitude.
• Willing to learn.
• Able to work independently as well as in a team
• Able to communicate effectively in bilingual.
• Able to work shift, weekends and public holidays.

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service Executive
• Working Location: Changi Airfreight Centre (Transportation Provided)
• Working Hours: 5 days (Mon – Fri; 9.00am - 6.00PM)
• Salary Package: Basic salary up to $2,800 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Support the Customer Service Department and report to the Team Manager
• Manage bookings for both air and sea shipments
• Coordinate with air and sea carriers to arrange shipments
• Communicate clearly and effectively with customers, providing updates and handling enquiries
• Handle documentation for sea shipments, including preparing bookings and bills of lading
• Ensure accuracy in all records and paperwork

APPLY NOW!!!

• Minimum 'O' Level or equivalent.
• Experience or knowledge in air and sea logistics is an advantage
• Able to work independently and show motivation in daily tasks
• Willing to learn and take on new responsibilities as needed

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #77559 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Marine Engine Services
• Position Title: Senior Service Engineer
• Working Location: Tuas South
• Working Hours: 5 Days, Monday – Friday (8am – 5.30pm)
• Salary Package: Basic Salary + OT + Transportation Allowance + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Carry out repair, servicing, and overhaul of 2- and 4-stroke marine diesel engines.
• Conduct routine inspections and troubleshoot engine issues to minimize downtime.
• Follow all safety rules and work procedures when performing jobs in shipyards or at anchorages.
• Assist in lifting, moving, and transporting heavy engine components to and from the workshop for repair or reconditioning.
• Maintain timely responses and clear communication with customers.
• Prepare detailed service reports and documentation for all completed work.
• Perform any other duties assigned by the Operation Manager.

APPLY NOW!!!

• At least Diploma in Marine & Offshore Engineering, Mechanical Engineering, or Electrical Engineering.
• Minimum of 3-5 years of experience in engine repairs and maintenance, preferably within the marine industry.
• Comfortable with working overtime when necessary.
• Willing to work in a shipyard/ anchorage environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74531 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Title: Service Coordinator

Reports to: Service Manager - SEA

Business Unit: Service Delivery

Location: Singapore

Direct Reports: No

Overview

Reporting to the Regional Service Manager, the Service Administrator will be responsible for the timely and accurate stock management to aid the field service team in achieving efficiency and group metrics. A conscience person with high attention to detail and the ability to prioritise workload as well as knowledge of Office based programmes and SAP.

Duties and Responsibilities

• Proactively planning preventative maintenance jobs
• Scheduling of jobs and services with external customers
• Service ticket creation and closure on SAP CRM / SAP B1
• Maintain Peak information systems to improve overall efficiency of dealing with customer support
• Working with the office to respond towards all incoming customer requests (telephone and email) in a professional, prompt and efficient manner to ensure total customer satisfaction
• Monthly replenishment of service spare stock level for regional field service team
• Working with Service Sales team to maintain confident stock level for P.M kits
• Coordination with logistics for timely delivery of needed items
• Raising invoice for chargeable jobs
• Working with Finance for outstanding invoices
• Active management of SEA stock

Experience

• Knowledge of SAP would be advantageous
• Foundation skillset with Microsoft Office products

Skills and Qualifications

• Team work – able to build relationships
• High levels of attention to details
• Timely follow-up
• Self-motivation with the capacity to plan time effectively and prioritise
• Superb communication skills – ability to communicate clearly
• Resilience – remains effective in the face of pressure
• Ability to multi-task while keeping focus to ensure tasks are completed

Measurement

· Meeting Service Delivery metrics – OTIF and SLA assignment

· FSE job assignments

· Stock Management

· Adaptation of SAP B1

· Weekly and monthly reports

· Weekly and monthly journal and schedule closures

· GST reconciliation

Job Description

• Industry/ Organization Type: Marine Engine Services
• Position Title: Senior Service Engineer
• Working Location: Tuas South
• Working Hours: 5 Days, Monday – Friday (8am – 5.30pm)
• Salary Package: Basic Salary + OT + Transportation Allowance + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Carry out repair, servicing, and overhaul of 2- and 4-stroke marine diesel engines.
• Conduct routine inspections and troubleshoot engine issues to minimize downtime.
• Follow all safety rules and work procedures when performing jobs in shipyards or at anchorages.
• Assist in lifting, moving, and transporting heavy engine components to and from the workshop for repair or reconditioning.
• Maintain timely responses and clear communication with customers.
• Prepare detailed service reports and documentation for all completed work.
• Perform any other duties assigned by the Operation Manager.

APPLY NOW!!!

• At least Diploma in Marine & Offshore Engineering, Mechanical Engineering, or Electrical Engineering.
• Minimum of 3-5 years of experience in engine repairs and maintenance, preferably within the marine industry.
• Comfortable with working overtime when necessary.
• Willing to work in a shipyard/ anchorage environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74531 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

We are seeking a Business Support Executive to provide comprehensive support to senior management, with a strong focus on budget reporting, management updates, and business operations support. This role goes beyond traditional administrative work — you will be actively involved in preparing business reports, coordinating management updates, and ensuring smooth communication across teams.

• Prepare budget reports, tracking expenses, and compiling updates for management.
• Coordinate executive meetings, including agendas, materials, logistics, and follow-ups.
• Manage schedules, correspondence, and preparing briefing decks for senior management.
• Maintain documentation and reporting systems to ensure smooth business operations.

Requirements:

• Diploma or degree in Business Administration or equivalent.
• Proven experience in business/management support in the Construction/Engineering sector.
• Strong skills in MS Excel and PowerPoint, with hands-on experience preparing reports and presentations.
• Excellent communication, organizational skills, and ability to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Supply Chain Executive – 6 Months Contract – Singapore

I am currently looking out for a Senior Associate – Supply Chain (Sales Support) to support the sales team in daily logistics operations, focusing on PO acceptance, on-time sales recognition across the region and inventory management activities.

Key Responsibilities

• Coordinate with 3PL providers on inbound and outbound shipments and resolve logistics issues to ensure timely delivery.
• Process customer POs across APAC, including invoicing, credit notes, price verification, and payment follow-ups with finance.
• Manage inventory transactions in ERP and perform monthly stock discrepancy analysis for consignment stock.
• Maintain shipping records, tracking details, and ensure all shipping documentation and approvals are in order.
• Analyse slow-moving stock and work with sales to improve inventory turnover.
• Prepare key reports such as inventory and weekly sales reports.

Requirements:

• Diploma or Degree in Supply Chain, Business, Logistics, or Operations Management.
• 1–3 years of experience in supply chain, logistics, inventory, or operations.
• Knowledge of export documentation and LC payment processes.
• Experience with ERP systems and strong Excel (Pivot Tables).
• Analytical, detail-oriented, and a good team player.

Our client is from Supply Chain Solutions industry. Due to their current expansion plan, they are looking for Operations Executive to join their team, in hopes of developing the current high performing team. They are located in West area.

Job Responsibilities:

• Manage and resolve customer complaints promptly, ensuring high levels of satisfaction.

• Handle credit notes and claims, coordinating with relevant teams to verify and resolve issues.

• Oversee customer and vendor contracts, ensuring compliance and assisting with renewals or negotiations.

• Maintain accurate records and documentation for contracts, operational processes, and related activities.

• Assist cross-functional teams to ensure smooth daily operations and achievement of operational targets.

• Identify operational inefficiencies and implement improvements to streamline workflows and enhance service quality.

• Analyze operational data to identify trends, risks, and improvement opportunities.

• Generate regular reports on operational performance, KPIs, and customer service metrics for management review.

• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Business Management/Supply Chain or relevant field studies.

• Minimum 4 years of experience in operations, preferably with exposure to customer service and contract management.

• Proficient in Microsoft Office applications and comfortable with data analysis.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)