Total 2,075 Senior Executive level Customer Service job vacancies

RESPONSIBILITIES

• Proactively generate and engage leads through outbound outreach, events, and marketing campaigns
• Qualify opportunities and schedule meetings for the sales team to drive conversions
• Maintain fast response times to new leads, ideally within 24 to 48 hours
• Work closely with internal stakeholders to support pipeline progression and deal coordination
• Liaise with external vendors and suppliers to obtain quotations where required
• Partner with marketing on campaign messaging and lead generation initiatives
• Follow up consistently to ensure timelines, responses, and deal momentum are maintained

REQUIREMENTS

• Minimum 2 years of experience in sales, SDR, or a client-facing coordination role
• Strong hunter mindset with resilience and comfort in outbound engagement
• Familiarity with tendering processes; experience with GeBIZ is a plus
• Detail-oriented with strong follow-up and time management skills

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Responsibilities:-

Primary duties-

• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for server preventive maintenance, back-up procedures to ensure that servers are functioning to meet user needs
• Prepare & update all system documentation, backup procedures

Secondary duties:-

• Provide technical support on accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to end user

Requirements:

• Diploma or Degree in Information Technology or equivalent
• Experience with setup & maintenance of windows servers, virtual machines (Citrix), remote desktop, router, Fortinet firewall
• Experience in technical support of accounting or inventory software will be an advantage
• Strong communication and interpersonal skills.
• Motivated in problem solving
• Able to work as a team and independently

We are seeking a dedicated and proactive Customer Service & Support Executive to be the vital link between our company and our valued customers. You will be the voice of our brand, ensuring every interaction is handled with professionalism and care, while also supporting our internal operations.

Key Responsibilities:

- Handle inbound and outbound calls professionally to address customer inquiries, requests, and complaints effectively.
- Manage email with timely and helpful responses, maintaining high customer satisfaction.
- Understand customer needs thoroughly to provide accurate information, tailored suggestions, and solutions that enhance their overall experience.
- Perform key administrative tasks including managing our e-commerce portal, data entry, document processing, and meticulous record-keeping.
- Coordinate seamlessly with internal departments to ensure smooth end-to-end customer service operations.
- Provide basic IT support and assistance to internal stakeholders, acting as a first point of contact for internal queries.

Requirements:

- Possess at least a Diploma in any field.
- MUST have prior customer service experience.
- A self-starter who is eager to learn, can work independently, and thrives under pressure.
- Excellent communication and interpersonal skills, with the ability to present information clearly.
- A positive "can-do" attitude and a genuine team player who collaborates to achieve common goals.
- Communicate in English & Chinese

Responsibilities:

• Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedure.
• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.
• Be familiar with all room types and rates in the hotel, as well as their availability status and upsell whenever possible.
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary.
• Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies & procedures.
• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel.
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Key Responsibilities

• Prepare tenders, quotations, and cost estimates for transportation and logistics services to support competitive bidding
• Analyze client requirements and perform cost calculations to ensure profitable pricing
• Manage contract variations (e.g., changes in delivery scope, routes, or volume), billing adjustments, and final account reconciliation
• Monitor operational costs and budgets to ensure services are delivered within agreed financial targets
• Liaise with clients on service performance, delivery schedules, additional requirements, and contract-related matters
• Follow up with existing clients to identify opportunities for contract renewal, service expansion, and new business
• Coordinate with internal teams to ensure smooth execution of logistics services
• Support business development initiatives by maintaining strong client relationships and contributing to revenue growth

Preferred Competencies and Qualifications

• Diploma or Degree in Quantity Surveying, Engineering, or related field
• At least 2 years of experience.
• Ability to manage multiple projects and meet deadlines efficiently

Job Responsibilities:

• Interface with customer and optimizing quality of service, business growth and customer satisfaction
• Focal point to coordinate for day-to-day activities between stakeholders to achieve smooth transactions and build excellent working relationships
• Handling local & overseas as well as internal and external customer enquiries, addressing concerns and offer solutions
• Serve as backup to internal support group
• Set up customer database, process bookings and executes pertinent orders
• Manage shipping documentation (import/export) formalities efficiently to ensure absolute accuracy and compliance of procedures
• Responsible for maintaining timely tracking status accuracy and schedules for all jobs
• Prepare quotations
• Maintaining internal/external KPIs and SOPs to meet customer requirements
• Any other ad-hoc additional functions mandated by Management

Skills / Requirements:

• Import/Export experience in freight forwarding with leadership experience will be an advantage
• Ability to work in a fast-paced and deadline-driven office environment
• Knowledge of Import/Export regulations and documents
• Ability to multi-task, prioritize, and manage time effectively
• Understanding of profitability and loss and how to plan to drive growth
• Exceptional customer service and follow up skills
• Responsible for booking, customs clearance, communication with foreign agents.
• Coordinate with overseas and local branch for operation and rate issues.
• Develop new business from existing customers to increase business volume and contribute to profits of the company
• Required to liaise with Mandarin speaking stakeholders from overseas, proficient in Mandarin will be beneficial
• Proficient in Microsoft Office Applications
• 5.5 days work week, 9am - 6pm (Mon - Fri) 9am - 1pm (Sat, work from home)

Key Responsibilities

• Support end-to-end trade execution for base metals (e.g., copper, aluminium, zinc), from contract to settlement
• Prepare, review, and manage trade documentation, including contracts, invoices, packing lists, bills of lading, and other shipping documents
• Liaise with traders, counterparties, banks, warehouses, and logistics providers to ensure seamless operations
• Handle and monitor letters of credit (L/Cs), payment terms, and banking documentation
• Track shipments and coordinate logistics to ensure timely delivery and resolve any operational issues
• Maintain accurate trade records and ensure compliance with internal controls and regulatory requirements
• Assist with reconciliations, reporting, and month-end closing activities
• Support process improvements to enhance operational efficiency

Requirements

• Diploma/Degree in Business, Finance, Supply Chain, or related field
• 1–3 years of experience in trade support, operations, commodities, or shipping/logistics
• Familiarity with trade lifecycle, L/C processes, and shipping documentation
• Proficient in Microsoft Excel and comfortable handling data and reporting
• Strong attention to detail, organisational, and multitasking skills
• Good communication skills and ability to work in a fast-paced environment

Location: Kaki Bukit area
Position: Ecommerce Marketing Executive (Sales Support)- CK Job ID:20086
Salary: basic up $4,000 + AWS bonus + incentives

Responsibilities:

◆E-commerce Sales Execution (Primary Responsibility)
• Independently manage ads operations on e-commerce platforms
• Execute and manage online campaigns based on agreed plans
• Monitor GMV, ads performance, and campaign effectiveness
• Execute daily operations following direction from the Senior Sales Manager
• Participate in regular meetings with platform Key Account Managers (KAMs)
• Negotiate campaign participation or visibility conditions with KAMs when required (plus factor)
• Prepare basic performance summaries and operational reports

◆Retail Sales Support (Secondary Responsibility)
• Support retail sales operations through ongoing communication with buyers
• Assist with weekly order execution, inventory alignment, and replenishment coordination
• Support new product introductions and follow-up execution
• Act as an operational contact point for day-to-day retail-related matters
• Identify operational issues and escalate appropriately

Requirements:

• Hands-on experience independently managing e-commerce ads platforms
• Experience executing online sales campaigns
• Understanding of e-commerce business structure and KPIs (e.g. GMV, ads performance)
• Experience negotiating with e-commerce platform KAMs
• Capable of developing strategies and independently proposing solutions.
• Experience in marketing is a great advantage.
• Strong communication skills for both online platforms and retail buyers
• Strong execution capability under direction from senior management

Interested applicants please send your resume to Calista@pasona.com.sg with email subject header "Job Application for Ecommerce Marketing Executive (Sales Support)- CK Job ID:20086".

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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

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Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Office Indoor Customer Service
 
Working days: Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm
Salary: Basic $2200 to $2600
Address: Joo Koon

Requirements

• At least diploma
  

Job scope

• Answer call
• Issue sales order
• Reply email
• Prepare quotation

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Well established company
• Basic $ 3000 - $3500 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Responsible for providing professional, excellent service to our customers on a daily basis bybuilding and maintaining relationships; providing and responding to customers'needs on carriage availability and order status.
• Able to negotiate rates and cargo space with carriers/airlines.
• Proactively anticipating problems for customers using daily reporting functions.
• Facilitate win-win solutions during problem-solving for both our customers and company by creatingefforts through sales, scheduling, transportation and after sales service.
• Responsible for product knowledge and excellent communications with customers in securing thebest carrier for cargo movements.
• Solicit sales to established accounts through outbound calls to existing customers.
• Responsible for accurate order entry of orders, monitoring proper pricing, and monitoring/resolving any credit issues related to these orders.
• Responsible for maximizing loading and shipping methods for all orders.
• Participate in growth development and cross-training efforts.
• Provide and maintain monthly administrative reports and personal metrics.
• Perform other duties as assigned

Job Requirements:

• Possess minimum Diploma in Logistics or equivalent discipline
• Min 1 year of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Customer Service Executive (Funeral Service)

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.30am – 5.30pm
• Monthly Salary: basic up to $3000 + Variable Bonus (VB) + On-duty incentive
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Perform data entry tasks accurately and efficiently, ensuring proper record keeping and data management.

• Handle incoming calls and respond to basic customer enquiries in a professional manner.

• Record customer contact details and enquiries, and relay relevant information to the Sales Team for follow-up.

• Provide general administrative support, including document handling and office coordination.

• Assist with ad-hoc administrative duties as assigned to support daily operations.

Requirements

• Experience in customer service is an added advantage
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

• Be part of a dynamic MNC

• Attractive benefits

Job description

The Indoor Sales Executive will support sales activities by providing technical advice, quotation preparation, and customer coordination, ensuring accurate solutions, timely responses, and smooth order processing.

Responsibilities

• Maintain a strong understanding of the company's products and services to provide expert advice and guidance to customers

• Prepare and provide quotations based on customer inquiries

• Follow up on quotations to ensure customers have received and reviewed the offers, and update quotations as required to reflect any changes in customer needs or market conditions.

• Order processing, acknowledgment and pre-payment with customers

• Proactively manage customers & follow-up to ensure timely delivery of goods and services

• Update CRM

• Attend to walk-in customers and respond to phone and email sales enquiries

• Review terms and conditions between the company and customers prior to implementation

• Perform any ad-hoc duties as and when required

REQUIREMENTS

• Minimum 3 years of relevant working experience in Sales Support, preferably in the Electrical sector (strong knowledge of electrical components)

• Diploma or equivalent

• Proficient in Microsoft Excel and reporting tools (pivot tables, formulas, data analysis)

• Able to work independently and as well as in a team

• Confident, and self-motivated

• Excellent communication, problem-solving, and interpersonal skills.

R24119740

Job Summary

We are looking for a customer-oriented and proactive Customer Service Executive to support our daily operations. The candidate will be responsible for handling client inquiries, maintaining customer relationships, and ensuring a smooth and professional service experience across all touchpoints.

Key Responsibilities

1. Customer Support

• Handle customer inquiries via phone, WhatsApp, email, and social media platforms
• Provide accurate information on company services (e.g., immigration, study abroad, work pass applications)
• Follow up with customers and ensure timely response to all requests

2. Client Relationship Management

• Build and maintain strong relationships with clients
• Track customer progress and update service status regularly
• Handle customer feedback and resolve issues in a professional manner

3. Case Coordination

• Assist in managing customer cases and documentation
• Coordinate with internal teams (sales, operations, consultants)
• Ensure smooth execution of services and timely delivery

4. Data & Reporting

• Maintain accurate customer records in CRM systems
• Update customer database and track service progress
• Prepare basic reports on customer inquiries and service performance

5. Administrative Support

• Assist with scheduling appointments and consultations
• Support general administrative and coordination tasks
• Ensure proper documentation and filing

Requirements

Education & Experience

• Minimum Diploma or equivalent
• 1–3 years of experience in customer service, admin, or client-facing roles
• Experience in immigration, education, recruitment, or service industry is a plus

Skills & Competencies

• Strong communication and interpersonal skills
• Patient, responsible, and customer-oriented
• Good organizational and multitasking abilities
• Able to work independently and in a team

Preferred Qualifications

• Bilingual in English and Chinese (to handle Chinese-speaking clients)
• Familiar with CRM systems and digital communication tools
• Experience handling high-volume customer inquiries

Job Description:

• Oversee daily centre operations, including client registration, record updates, payments, and general housekeeping. Support therapists/teachers during sessions and handle enquiries, calls, follow-ups, and appointment reminders to ensure a positive client experience.
• Manage centre inventory and assist in staff meetings. Collaborate with therapists, psychologists, and HQ to refine procedures and ensure all documentation meets insurance, regulatory, and reporting standards.
• Drive business development and marketing initiatives, including market research, promotional campaigns, and client outreach. Build and maintain strong client relationships while ensuring high-quality service.
• Assist with staff scheduling, timesheets, and coordination of interns. Prepare daily financial summaries and support HQ and ECDA reports. Perform other ad hoc duties to keep operations running smoothly.

Requirements:

• Minimum GCE “O” Level qualification or higher
• Strong interpersonal skills, with a high level of responsibility and punctuality
• Approachable, proactive, and consistent in interactions with children, parents, and colleagues
• Proficient in basic computer skills, especially MS Excel and MS Word and WhatsApp
• Willing to work one weekend as part of a 5-day work week

Interested candidates, please click Apply or send your detailed resume to:

HR@ascendrecruitment.sg

Ascend Recruitment Pte Ltd (EA License No.: 24C2089)

April Lim Pei Ying (Reg. No.: R22110702)

We regret that only shortlisted candidates will be contacted.

Customer Service Officer/Executive (Export) /Mon-Fri, 9am -6.30pm; Alt Sat, 9am -1pm

• Attend calls and provide flight details to customer upon receiving booking within the SLA.
• Check on Export Documents accordance to compliance and Airfreight rates apply is correctly.
• Apply export permit and other export custom documents processed on timely manner
• Monitor onboard status and informed customer on any abnormality.
• Liaise with departments to address the concern (Ops , Warehouse , Traffic , planning team)
• Update on new changes / requirement by airlines or governmental requirement
• Ensure monthly customer report is submitted.
• Experience in using CargoWise ERP system

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894