Total 2,075 Senior Executive level Customer Service job vacancies

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Executive%2C-Centre-for-Nurturing-Computing-Excellence-%28CeNCE%29/32441-en_GB/

We regret that only shortlisted candidates will be notified.

Job Purpose

The Executive (Administration & Operations) provides administrative, procurement, finance, and stakeholder coordination support for the Centre for Nurturing Computing Excellence (CeNCE). The role ensures smooth day-to-day operations and timely coordination of courses, contests, and centre activities, including support for major events which may involve occasional weekend duties (time-off claimable in accordance with policy).

Responsibilities

• Manage, process, and track CeNCE expenses/claims, ensuring timely submission and proper supporting documentation.
• Source quotations and raise Purchase Orders (POs) in line with procurement procedures.
• Send email announcements and reminders to school teachers for courses, programmes, and competitions/contests.
• Handle general enquiries and provide administrative support to internal and external stakeholders.
• Prepare and issue e-certificates for programmes/activities/participants.
• Support hiring/engagement processes (e.g., part-time students and volunteers), including coordination and paperwork.
• Liaise with donors/sponsors and support related communications and coordination activities.
• Liaise with MOE on administrative matters and support required coordination.
• Provide support during selected key Centre events that may fall on weekends (mostly Saturdays), e.g., NOI Preliminary (Feb), NOI Final (Mar), NOI Celebration (May), CeNCE Annual Celebration (Friday night of recess week, Semester 1), and ICPC/ICO/ICAIC hosting.

Requirements

• Degree in Event Management or a related discipline (e.g., Business Administration, Communications, Hospitality, Operations/Administration).
• No prior experience required; training will be provided.
• Good coordination and organisational skills, with the ability to manage multiple tasks and deadlines.
• Strong written and verbal communication skills (for liaising with teachers, partners, and stakeholders).
• Detail-oriented and able to handle documentation accurately (e.g., expense tracking, records, certificates).
• Comfortable with basic procurement/admin processes (e.g., sourcing quotations and raising POs); experience is an advantage but not required.
• Willing to support the Centre key events that may fall on weekends (mostly Saturdays), with time-off provided in accordance with policy.

Responsibilities:

• Provide and maintain high standard of service excellence to patients, caregivers, and colleagues.
• Preparation of clinic for daily operations prior to opening and facilitate proper handover at the end of each clinic session and at end closing time.
• Assist doctors and act as chaperones during in-clinic consultations and teleconsultations, providing translation support when necessary.
• Timely follow-up of administrative tasks after clinic sessions, including handling inquiries, educating patients on managing appointments and making payments online e.g., using HealthHub, and scheduling appointments promptly.
• Handle counter duties with precision for accurate registration and billing.
• Attend to patient enquiries through various platforms, e.g., face-to-face, phone, and emails.
• Provide financial counselling with knowledge of financial schemes available to patients.
• Ad-hoc duties as assigned.

Requirements:

• Minimum GCE 'N' level.
• Service-oriented with a pleasant disposition.
• Demonstrate strong interpersonal skills and effective teamwork.
• PC / computer literacy and able to multi-task in a fast-paced environment.
• 5-day work week (Monday to Friday) and staggered working hours (from 8am to 5.30pm; 8.30am to 6pm or 9am to 6.30pm).

Customer Service Executive
Salary: $2,500 - $3,200
Working Days: 5 Days (Rotating)
Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public Holidays 12pm - 5pm
Working Location: Jurong East / Yishun / Tampines / Hougang

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents  and onboarding procedures
• Enhance relationships with customers to customise loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organisation by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Requirement

• At least 1 year of experience in customer service 

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Key Responsibilities

• Support end-to-end trade execution for base metals (e.g., copper, aluminium, zinc), from contract to settlement
• Prepare, review, and manage trade documentation, including contracts, invoices, packing lists, bills of lading, and other shipping documents
• Liaise with traders, counterparties, banks, warehouses, and logistics providers to ensure seamless operations
• Handle and monitor letters of credit (L/Cs), payment terms, and banking documentation
• Track shipments and coordinate logistics to ensure timely delivery and resolve any operational issues
• Maintain accurate trade records and ensure compliance with internal controls and regulatory requirements
• Assist with reconciliations, reporting, and month-end closing activities
• Support process improvements to enhance operational efficiency

Requirements

• Diploma/Degree in Business, Finance, Supply Chain, or related field
• 1–3 years of experience in trade support, operations, commodities, or shipping/logistics
• Familiarity with trade lifecycle, L/C processes, and shipping documentation
• Proficient in Microsoft Excel and comfortable handling data and reporting
• Strong attention to detail, organisational, and multitasking skills
• Good communication skills and ability to work in a fast-paced environment

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Responding to participant enquiries related to registration and providing administrative support.
• Managing participant transfers and withdrawals within the training management system, while keeping all relevant stakeholders informed.
• Using RapidSMS to promptly notify participants of any last-minute course updates.
• Supporting the ongoing improvement of customer support processes.
• Assisting in the delivery of Academy courses, with flexible compensation for occasional after-hours work (typically 2-4 times per year).
• Performing any other duties as assigned.

• Degree or Diploma holder with at least 2 years of relevant experience.
• Excellent written and verbal communication abilities.
• Strong organizational and time-management skills with a high attention to detail.
• A proactive, customer-service oriented mindset.
• Self-driven, adaptable, and resourceful in navigating changes.
• A keen interest in process improvement and efficiency.
• Experience with Microsoft PowerBI for generating data dashboards is a plus.
• Experience in using Zendesk will be advantageous.

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Financial Institutions Account Management, including Know Your Customer (KYC) processes

• Collaborate with clients’ representatives and support clients in attending to account opening and closure documentation, KYC queries and requests, and other account related matters in connection with clients’ accounts with various Financial Institutions (“FIs”) in various jurisdictions.

• Prepare and review account opening forms, responses, and communications with FIs with the objective of ensuring accuracy and completeness.

• Liaise with financial institutions to facilitate smooth account opening/closure/KYC processes. In the course of the work, collaborate effectively and seamlessly with corporate secretarial colleagues on corporate secretariat documents that may be required.

Knowledge Management

• Maintain up-to-date knowledge of AML/CRS/FATCA requirements of financial institutions and various jurisdictions, personal data protection laws.

• Maintain a knowledge base of FAQs related to financial institutions’ account/KYC matters.

• Maintain SOPs, including use of solutions platforms.

Document and Record-Keeping

• Maintain meticulous records of all account opening and KYC activities.

• Organize and archive client documentation securely.

• Generate reports and summaries for internal use, clients, and regulatory purposes as required.

Clients Communication

• Active communication and management of clients.

• Provide timely updates on the status of their account opening and KYC processes as needed.

• Address client inquiries and concerns professionally.

 Audit / Compliance & Regulatory

• Provide support to clients in connection with their audit procedures.
• Stay current with evolving regulatory requirements related to bank broker account opening and KYC.
• Implement and enforce internal policies and procedures, including client-specific policies and procedures, to ensure compliance.

By submitting your application, you consent to the collection, use, and disclosure of your personal data for recruitment and employment-related purposes in accordance with the Personal Data Protection Act (PDPA).

For more information on how we manage personal data, please refer to the link provided : https://www.trustedservices.com.sg/careers

Responsibilities:

• Handle all reservation-related tasks, including individual and group bookings, ensuring accurate details (rates, room types, guest info, flight details, guarantees, and cancellation policies).
• Serve as the central point of contact for guests via phone, email and messages, transferring inquiries to the appropriate departments professionally.
• Coordinate with Central Reservations, Sales, Revenue and Front Office teams to ensure smooth management of room blocks, rate loading, guest requests, and billing instructions.
• Provide prompt and courteous assistance to guest inquiries regarding hotel services, room availability, local attractions, transportation, dining and special requests.
• Manage rooming lists and pre-arrival arrangements, ensuring timely communication of updates to relevant departments.
• Monitor and follow up on group reservations, including pending rooming lists, cut-off dates and amendments (extensions, early departures, or date changes).
• Communicate hotel promotions, packages and updates clearly to maintain consistency in guest experience.
• Support administrative tasks such as invoice inquiries, lost and found coordination and guest follow-ups.
• Maintain strong system proficiency in Opera Cloud, StayPlease and telephony systems for accurate daily operations.
• Assist in training and onboarding new hires, ensuring high service standards.
• Uphold guest privacy, safety, and hotel emergency procedures, maintaining professional grooming and appearance.
• Perform additional duties as assigned by management in line with operational needs.

Requirements:

• Minimum one year of experience in a hotel or hospitality environment preferred.
• Familiarity with hotel telephone systems and basic front office operations.
• Good communication and interpersonal skills, with a polite and professional phone manner.
• Customer-focused mindset with the ability to handle guest inquiries and requests efficiently.
• Ability to multitask and work in a fast-paced environment.
• Basic computer literacy and proficiency in relevant software applications.
• Detail-oriented, organized, and reliable.
• Able to work rotating shifts, including weekends and public holidays.

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Working hours: Mon-Fri Office Hours
Salary: Up to $5000 (Depending on experience)

Job Scope:

• Clinical Aspects
• Manage enquiries and referrals
• Conduct assessment and home/site visits, and provide counselling, behavioural interventions, groupwork and support for residents and their families
• Conduct comprehensive assessments of residents' care and financial needs, and support in the submission of HOMES means testing and transport subsidy applications as required
• Look after clients' physical and emotional welfare, identify anomalies and provide the appropriate intervention or service linkage
• Manage emergency response and crisis management with regards to residents' behaviour management with the multi-disciplinary team
• Develop, implement and review Individual Training Plans for residents with the multi-disciplinary team
• Provide information, referral and psychoeducation services to caregivers
• Network and collaborate with relevant stakeholders and community partners
• Participate in multidisciplinary team meetings and case conferences as required and actively share information in a respectful, non-judgemental manner
• Process and Resources Aspects:
• Maintain accurate and timely updates of case recordings, client profiles and other related case work management processes
• Maintain accurate records, update records and prepare reports for reporting to governing agencies and government means-testing applications
• Adhere to the standard operating procedures and social work practices
• Plan and implement projects/programmes assigned
• Attend and participate in individual clinical and group supervision sessions
• Attend relevant professional development seminars and training programmes for self-development

Job Requirements:

• Min. Degree in social work or any relevant field
• MediFund/Financial Assistance application experience

Interested applicants please submit their detailed resumes via email to melissa@recruitexpress.com.sg

All applications and personal information received will be treated with the strictest confidence.

Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
EA Licence No.: 99C4599

Job Description

• Industry/ Organization Type: Marine Engine Services
• Position Title: Senior Service Engineer
• Working Location: Tuas South
• Working Hours: 5 Days, Monday – Friday (8am – 5.30pm)
• Salary Package: Basic Salary + OT + Transportation Allowance + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Carry out repair, servicing, and overhaul of 2- and 4-stroke marine diesel engines.
• Conduct routine inspections and troubleshoot engine issues to minimize downtime.
• Follow all safety rules and work procedures when performing jobs in shipyards or at anchorages.
• Assist in lifting, moving, and transporting heavy engine components to and from the workshop for repair or reconditioning.
• Maintain timely responses and clear communication with customers.
• Prepare detailed service reports and documentation for all completed work.
• Perform any other duties assigned by the Operation Manager.

APPLY NOW!!!

• At least Diploma in Marine & Offshore Engineering, Mechanical Engineering, or Electrical Engineering.
• Minimum of 3-5 years of experience in engine repairs and maintenance, preferably within the marine industry.
• Comfortable with working overtime when necessary.
• Willing to work in a shipyard/ anchorage environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74531 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description:

• In charge of supporting in maintaining all contract agreements as per company SOP
• In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
• In charge of the accurate and timely management of sales order activities
• Responsible in answering to customer inquiries which including updates on order and delivery status.
• In charge of supporting in generating department reports for management review and discussion.
• In charge of import and export shipments
• Responsible in ensuring of contract review is conducted timely, and contract deliverables are flown down to the responsible parties in compliance to the company SOP
• Taking charge of updating customers’ profiles, contract pricing and customer order pricing in the ERP system.
• Perform other duties as assigned.

Job Requirement:

• Minimum Diploma in Business or Engineering
• Minimum 2 years of working experience in customer service experience in a manufacturing environment

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service Executive
• Working Location: Changi Airfreight Centre (Transportation Provided)
• Working Hours: 5 days (Mon – Fri; 9.00am - 6.00PM)
• Salary Package: Basic salary up to $2,800 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Support the Customer Service Department and report to the Team Manager
• Manage bookings for both air and sea shipments
• Coordinate with air and sea carriers to arrange shipments
• Communicate clearly and effectively with customers, providing updates and handling enquiries
• Handle documentation for sea shipments, including preparing bookings and bills of lading
• Ensure accuracy in all records and paperwork

APPLY NOW!!!

• Minimum 'O' Level or equivalent.
• Experience or knowledge in air and sea logistics is an advantage
• Able to work independently and show motivation in daily tasks
• Willing to learn and take on new responsibilities as needed

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #77559 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

• In charge of recording and allocating incoming customer payments accurately in the accounting system.
• Prepare, process, and send invoices to customers in a timely manner
• In charge of managing billing activities, collections, and prepare AR reports according to required deadlines.
• In charge of performing reconciliations for customer accounts and bank statements.
• Handle GIRO deduction arrangements and reconcile related transactions.
• Responsible in processing payment receipts and arrange bank deposits.
• Responsible in reviewing payment differences and work with customers to resolve discrepancies or billing issues
• Assist with month-end closing tasks related to Accounts Receivable.
• Respond to queries from the cross functional department

Requirements:

• Min Diploma in Accounting, Finance or related discipline
• Minimum 3 years of working experience in Accounts Receivable
• Experience with ERP systems such as Microsoft Dynamics 365 or Esker is preferred

To submit your application, please apply online apply@rn-care.com or call +(65) 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

We are looking for a Customer Relations Officer to manage customer enquiries, feedback, and service coordination in a dynamic, fast-paced environment. You will act as the key point of contact between customers and internal teams, ensuring smooth communication, timely updates, and effective resolution of issues.

This role is ideal for individuals who enjoy interacting with people, solving problems, and making a difference in customer experience.

Senior positions available based on experience.
___________________________________________________________________________________________________

Who We Are Looking For

• Minimum Diploma qualification
• Experience in customer service / customer relations / stakeholder management preferred
• Able to remain calm and professional when handling difficult or demanding customers
• Resilient, emotionally strong, and able to move on quickly from challenging situations
• Strong communication and interpersonal skills
• Proactive, organised, and able to work independently

What You’ll Be Doing

• Handle customer enquiries, feedback, and complaints in a professional and timely manner
• Manage and follow up on cases to ensure proper resolution and customer satisfaction
• Prepare notices, updates, and customer communications
• Coordinate with internal teams and stakeholders to ensure smooth service delivery
• Attend meetings, take minutes, and maintain proper documentation
• Assist with administrative duties, reporting, and coordination work
• Handle escalated or sensitive situations with professionalism and composure

Salary & Benefits

• Salary range: $3,000 – $4,500 (based on experience)
• 5.5 days work week
• Permanent role
• Opportunity for progression to senior positions

Hey Rocket Pte. Ltd. (EA 21C0816)
Angel Chia (R25126511)