Total 13,725 Others level Customer Service job vacancies

We are looking for a dedicated and service-oriented Customer Service Officer to join our growing clinic. If you enjoy interacting with people and thrive in a fast-paced healthcare environment, we welcome you to be part of our supportive and dynamic team.

Key Responsibilities

Patient Reception & Front Desk Management

• Greet and attend to patients, visitors, and walk-ins in a warm, professional, and courteous manner
• Ensure patients are attended to promptly and guided through the registration and consultation process smoothly

Appointment & Patient Coordination

• Manage appointment scheduling, confirmations, rescheduling, and cancellations efficiently
• Coordinate patient flow to minimize waiting time and ensure smooth clinic operations
• Follow up with patients on upcoming appointments, treatment plans, and wellness programs when necessary

Administrative & Operational Support

• Register patients accurately and maintain proper documentation of patient records
• Handle data entry and maintain confidentiality of patient information in accordance with clinic policies

Customer Service & Patient Experience

• Respond professionally to patient enquiries via phone calls, WhatsApp, email, and walk-ins
• Provide clear explanations of clinic services, treatment packages, wellness programs, and promotions
• Address patient concerns and feedback professionally, escalating issues appropriately when necessary
• Build positive relationships with patients to enhance overall patient satisfaction and retention

Requirements

• Minimum 2–3 years of experience in operations or clinic management, preferably in the healthcare industry.
• GCE ‘O’ Level or Diploma in Healthcare or Business Administration, or a related field.
• Excellent communication, problem-solving, and organizational skills.
• Ability to work in a fast-paced healthcare environment.
• Willingness to support neighbouring clinics through cross-deployment when required.
• Able to work shifts, including weekends and evenings when required.

• Plan and execute digital marketing campaigns across channels including Facebook, Instagram, Google, TikTok, YouTube, and other relevant platforms.
• Manage and optimize paid advertising (SEM, social ads, display ads) to achieve performance targets such as leads, conversions, and brand awareness.
• Create and manage engaging content for social media, website, and email marketing.
• Monitor and analyze campaign performance metrics and provide regular reports with insights and recommendations.
• Collaborate with internal teams and external agencies to align digital activities with overall marketing objectives.
• Conduct market research and competitor analysis to identify trends, opportunities, and areas for improvement.
• Manage company website content updates and ensure SEO best practices are implemented.
• Support in organizing online/offline marketing events and promotional activities when needed.

Job Description

• Install, configure and troubleshoot hardware and software systems, including operating systems, applications and network components
• Resolve Level 1 and 2 computer or application issues to local and remote users
• Escalation of Level 3 Application Issues to third-party vendors
• Provide guidance and recommendations to colleagues on best practices for using systems and technologies within the company
• Conduct regular system backups minimize data loss in the event of a system failure
• Maintain IT related Fixed Assets to support onboarding / offboarding process
• Maintain and ensure compliance with all IT / ISO related policies and procedures
• Collaborate with vendors, project leads and users to resolve issues and ensure consistent, viable solutions
• Update the core WordPress, manage plugin license and maintain pages and content
• Report generation and data analysis. Proficient in MS Office

Job Requirements:

• Diploma in Computer Science, Information Technology, or a related field
• At least 1 year of experience as an IT Systems Administrator or similar role
• Familiarity with Windows systems and environments
• Excellent problem-solving and communication skills, team player and able to work independently with minimal supervision
• Knowledge of SQL & Excel Is a MUST requirement
• Familiarity with WordPress would be advantageous
• Strong organizational and time-management skills
• Self-motivated and proactive

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

About Ma Kuang TCM Healthcare Group

Established in Singapore, Ma Kuang TCM Healthcare Group is a trusted and well-established provider of Traditional Chinese Medicine, with a strong regional presence across Singapore, Taiwan, Malaysia, and China. We are committed to holistic healthcare by combining time-honoured TCM practices with modern healthcare standards. Our services include acupuncture, tuina therapy, internal medicine, and women’s health, delivered by a dedicated team of professionals focused on patient well-being.

We are seeking a proactive, detail-oriented Talent Acquisition Executive to manage recruitment and support key HR functions. The ideal candidate will have strong recruitment experience, a solid understanding of Singapore employment regulations, and the ability to support both daily HR operations and long-term HR initiatives. At Ma Kuang, our core recruitment philosophy is to hire the right person.

Job Responsibilities

• Partner with department heads to understand hiring needs and role requirements.

• Proactively source candidates through job portals, social media, and other recruitment channels.

• Screen, shortlist, and interview candidates; present suitable candidates to Hiring Managers.

• Manage recruitment platforms, social media postings, and employer branding initiatives.

• Collaborate with Marketing on recruitment materials and campaigns.

• Participate in career fairs, recruitment events, and collaborations with agencies and government bodies (e.g. e2i, WSG).

• Prepare recruitment reports, including hiring outcomes and recruitment costs.

• Coordinate onboarding and orientation for new hires.

• Support HR projects, staff engagement activities, and other HR operational tasks.

Requirements

• Diploma/Degree in Human Resource Management, Business Administration, or related field.

• Minimum 2 -3 years’ experience in recruitment and HR administration.

• Familiar with Singapore employment laws, CPF, IRAS, and MOM requirements.

• Experience with headhunting or recruitment is an advantage.

• Proficient in Microsoft Office, especially Excel.

• Detail-oriented, organised, and able to handle confidential matters professionally.

• Strong communication skills and able to work independently and as part of a team.

Benefits

• Annual performance bonus

• Medical benefits (GP, Dental, Optical, Health Screening)

• Staff & family discounts

• Insurance coverage (IHP)

• Birthday allowance

• Leave benefits (Maternity, Childcare, Marriage, Compassionate)

• Employee referral incentive

We are seeking a Senior Executive/ Assistant Manager (E-Commerce) to strengthen our online presence and drive sales across key e-commerce platforms. This role is responsible for managing end-to-end e-commerce operations, optimising product visibility, executing digital marketing initiatives, and ensuring a seamless customer experience from order placement to fulfilment.

Key Responsibilities:

• Develop and implement effective sales strategies to boost product visibility and revenue on Shopee and Lazada.

• Monitor key performance indicators (KPIs), analyze trends, and run online promotions to maximize exposure and sales.

• Provide responsive and professional customer support through e-commerce platforms.

• Oversee order processing, delivery, and return handling to ensure a smooth and efficient fulfilment process.

• Support the planning and execution of digital marketing campaigns including social media ads, email marketing, and paid ads (Google Ads, Facebook Ads, etc.).

• Analyze and report on campaign performance, working with the marketing team to optimize for higher engagement and ROI.

• Assist in managing the e-commerce website to enhance user experience and drive conversions.

• Compile and present regular performance reports covering sales, customer behavior, traffic, and campaign effectiveness.

• Coordinate with internal departments such as marketing, inventory, and customer service to align and execute online initiatives.

Requirements:

• Diploma in E-Commerce, Marketing, Business, or a related discipline.

• At least 2-3 years of hands-on experience in e-commerce operations, digital marketing, or online retail.

• Proficient in managing online marketplaces like Shopee and Lazada.

• Strong analytical skills with experience in digital tools such as Google Analytics, Google Ads, Facebook Ads, and SEO tools.

• Excellent communication and organizational skills with attention to detail.

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• A collaborative team player who can work cross-functionally with various departments.

• Proficiency in English and Mandarin for work-related communication, including product information and customer support.

About the Role

We are seeking a motivated and independent Logistics Customer Service Executive to join our team. This role is ideal for a self-starter who thrives in a fast-paced environment, is eager to learn, and can take ownership of tasks with minimal supervision. You will be the key point of contact for customers, ensuring smooth logistics operations and excellent service delivery.

Key Responsibilities

Customer support: Handle inquiries, resolve issues, and provide timely updates to clients regarding shipments and deliveries.

Logistics coordination: Liaise with internal teams, freight forwarders, and vendors to ensure efficient movement of goods.

Documentation management: Prepare and verify shipping documents, invoices, and records to ensure compliance.

Problem-solving: Proactively identify and resolve potential delays or service disruptions.

Continuous learning: Stay updated on logistics processes, industry practices, and customer service standards.

Requirements

No experience are welcome.

Strong communication and interpersonal skills.

Ability to work independently and take initiative.

Detail-oriented with good organizational skills.

Willingness to work in-office, 5 days per week.

What We Offer

A supportive environment that values independence and growth.

Opportunities for professional development in logistics and customer service.

1. Job Role

• The Supervisor oversees a team of case workers responsible for resident care coordination. Develops and implements case management programs, including utilization review, intake or discharge planning, and manages the department as per the regulatory practices and policies.

2. Job Description

• Responsible for the direction, coordination, management, review, implementation and evaluation of resident case management for the organisation in alignment with the organisation’s strategies and policies and procedures and directions of higher management.
• Manage and supervise a team of case workers and identify opportunities for team training and skills advancement.
• Manage the safe custody, discipline and needs of the residents in the Home.
• Maintain proper records of Admission and Discharge Register, Records of Residents’ Personal Effects and Disciplinary Meeting Records.
• Ensure all case management records, ECRM accounts, CANS and YLS assessments of residents are properly maintained and kept updated.
• Draft and review the Standard Operations Procedure and Best Practices of the Home in accordance to the Standard of Care and policies of the organisation.
• Prepare the Monthly Statistical Report.
• Assist the Head of Home in the Review Committee and Advisory Board meetings, attend court reviews and family conference and answer queries or clarifications from relevant stakeholders.
• Conduct regular assembly sessions with residents on feedback received from relevant stakeholders.
• Liaise with Clinical Consultants, Psychologists, Psychiatrists for consultation sessions where required.
• Manage and oversee the Individual Care Plan for all residents.
• Responsible for the Clinical Intervention components in the Home (include counselling, therapy and care services).
• Work closely with Programme Department and relevant stakeholders to analyse the needs of the residents and to ensure the effective execution of the programme in accordance to the resident’s needs.
• Supervise Trauma Informed Positive Behaviour Interventions and Supports (TIP-BIS) and SDM-PFS implementation in the Home.
• Establish and carry out proper training programs for staff in respect of laws, regulations and policies.
• Carry out any other tasks assigned by the Head of the Home, Deputy Head and higher management.

3. Candidate Requirements

• Bachelor’s Degree in Social Work, Counselling, Psychology or equivalent qualification
• 2 years of experience in case management of residents
• Has supervisory management skills and knowledge
• Excellent interpersonal, verbal, and written communication skills
• Ability to work with all age groups

4. Work schedule

5 days work week

*Disclaimer: Only shortlisted candidates will be contacted.

Responsibilities:

• Plan and deliver engaging English lessons tailored to students’ levels and learning goals (for Primary level and/or secondary level/or A level)
• To be involved in curriculum development/revision
• Provide regular feedback, track student progress, and suggest improvements.
• To be involved in programme development
• Maintain professional communication with students (and parents if applicable).
• To assist after school care programme and any adhoc tasks given by company.

Requirements:

- At least Bachelor's Degree / Post Graduate Diploma / Professional Degree in English Language or equivalent

- Able to work tuition centre working hours

- Chairside assisting of dentist
- Maintaining sterilisation of the clinic and instruments
- Learning procedures and how to assist during all dental procedures
-Dealing with patients, greeting them, comforting them, discharging them

Enrolled Nurse

• Salary: $2000 - $3500
• Working Days: Mon - Fri | 8am – 5.30pm
• Working Location: Bukit Batok 

Requirements:

• Minimum NITEC in Nursing or equivalent recognised nursing qualification 
• Registered with the Singapore Nursing Board with Valid Practicing certificate 
• Relevant experience in geriatric, community, or eldercare nursing preferred 
• Possess valid Basic Cardiac Life Support (BCLS) certification

Responsibilities

• Develop nursing care plan and assessment 
• Administer medication or assist with medication administration for clients and ensure proper documentation 
• Perform basic nursing procedures such as wound dressing, blood glucose monitoring 
• Maintain accurate nursing records and documentation 
• Adhere to infection control, workplace safety, and emergency procedures. 
• Report incidents, or abnormal findings promptly 
• Assist clients with activities of daily living (ADLs), including toileting, feeding, mobility, and personal hygiene where necessary 
• Supervise care staff 
• Participate in case discussions and team meetings 
• Communicate effectively with caregiver, multidisciplinary teams, and external healthcare providers 
• Support centre activities and encourage social interaction among clients 
• Ensure a safe, clean, and comfortable environment for clients 
• Asist in stock management of medical supplies and consumables
• Support centre operation and administrative tasks when required 
• Participate in training and continuous quality improvement initiatives 

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199
The Supreme HR Advisory Pte Ltd EA No: 14C7279

About Us
Brahm Centre is a registered mental health charity dedicated to promoting happier and healthier living through holistic programs. We empower indivduals to create their own happiness. We are a full member of the National Council of Social Services (NCSS) and an Institution of Public Character (IPC). We offer science-based mindfulness programs to enhance mental well-being.

We have a care management team supported by trained volunteers. Working with the Agency for Integrated Care (AIC), the Ministry of Health (MOH) and healthcare and educational institutions, we support the community through health education, case management, counselling services and outreach. We offer wellness programs and art courses designed to enhance overall well-being.

Role Overview
We are seeking a dedicated Client Relations Officer to provide excellent customer service, support daily centre operations, and facilitate smooth delivery of programmes and events. This role requires strong organisational skills, attention to detail, and a passion for serving the community.

Key Responsibilities

1. Customer Service & Centre Operations

• Manage daily centre operations, including housekeeping, facility readiness, and availability of resources.
• Prepare venues and logistics for courses, workshops, and events.
• Ensure compliance with safety measures and smooth programme delivery.
• Attend to client queries, feedback, and registration; support SkillsFuture applications.
• Assist in processing course refunds and financial follow-ups with clients.
• Maintain accurate client and event data in Salesforce; ensure data protection compliance.
• Support outreach events, onsite or offsite, and contribute to course promotions.

2. Administrative & Programme Support

• Support Sub-Region Manager and Centre Manager in planning, facilitating, and supporting dementia/MH outreach and community events.
• Track attendance, manage reports, and complete administrative tasks within deadlines.
• Assist with any other administrative duties as assigned.

Requirements

• Diploma in any related discipline preferred but not mandatory.
• At least 1 year of experience in customer service or related fields.
• Strong customer service and interpersonal skills.
• Passion for serving seniors and supporting community well-being.
• Excellent attention to detail and organisational skills.
• Ability to hostworkshops and events is an advantage.

HR Admin Assistant
Salary: $2800 - $3100
Working Days: Mon – Fri (9am – 6pm)
Working Location: Changi

Job Responsibilities:

• Administrative support responsibilities include managing day-to-day tasks, office supplies, equipment, mail and other ad-hoc duties as assigned by department heads or managers.
• To source for good vendors for the company if needed and upkeep all company's assets, renewal of memberships, vehicle VPC and road-tax and insurance.
• Work closely with employment agencies and source for good candidates when required.
• Perform interview and select the right candidate for the company.

Requirements:

• Diploma in Human Resources 
• Training Provided
• Proficient in Microsoft Office