Total 188 job vacancies in Jakarta

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, chats and emails;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

• Excellent Estonian communication skills (at least C1 level for both spoken and written) and English at B2 level;
• Experience in customer support for at least 6 months;
• Positive, proactive and responsible attitude;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus: 

• Experience with CRM systems.

Benefits and Perks:

• Fixed schedule: Mon–Fri: 09:00-17:00 (GMT +2);
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Passionate about football (soccer) and entrepreneurship? Stranger Soccer is expanding into key cities worldwide, and we are looking for a License Owner to establish and run the Stranger Soccer business in Jakarta.

This is not a traditional role — it is a business opportunity designed for individuals who want to build, operate, and grow their own venture. It is ideal for someone entrepreneurial, driven, and deeply passionate about football, who wants to make the game more accessible in their city.

Is This You?

As a next step, please visit www.strangersoccer.com — especially the “Bring Stranger Soccer to your City” section — to learn more about this opportunity.

If it feels like a strong fit and you’re interested in exploring further, please complete the form to formally express your interest. We also encourage you to download and explore the Stranger Soccer mobile app.

Key Responsibilities

• Launch and bring the Stranger Soccer brand to life in your assigned city
• Build, train, and manage a small core team (2–3 people), along with freelance Official Hosts (game hosts)
• Source and secure quality venues and time slots to host games
• Execute creative marketing and sales initiatives (both digital and on-the-ground) to grow your player base
• Manage game operations to ensure a consistently great customer experience that drives repeat participation
• Leverage the support, systems, and expertise provided by our Singapore headquarters, including operations and technology

What We’re Looking For

• A strong passion for football and connection to your local football community
• Experience in business, management, or customer-facing roles
• An entrepreneurial mindset (prior startup or business experience is a plus)
• Ownership mentality with the drive to build and scale a business locally
• A results-driven attitude — earnings are directly tied to your performance, effort, and business success

About Stranger Soccer

Football is the world’s most popular sport, with over 3.5 billion fans across 200+ countries — yet many people don’t play regularly. Stranger Soccer changes that by making it as easy to play football as going for a jog or hitting the gym.

Through our mobile app, players can browse games, book instantly, and show up to play.

Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Think you have what it takes? 

We’d love to hear from you.

• Develop the annual HR budget projection (salaries, allowances, bonuses, insurance, training, and other HR operational costs) through a cross-department consolidation process while considering the overall company budget.
• Manage the consolidation and validation process of workforce requirements from all departments as the basis for preparing the annual Manpower Planning (MPP) document.
• Conduct periodic evaluations of the alignment between actual workforce fulfillment and the manpower plan based on available data, and prepare analysis and follow-up recommendations.
• Perform regular reconciliation and analysis between the HR budget and actual costs (Actual vs Budget), including identifying deviations and forward projections.
• Prepare periodic projections and forecasts of labor costs based on realization trends and changes in requirements.
• Present regular reports to management regarding HR cost trends and headcount movements to support decision-making.
• Conduct analysis of the labor cost to revenue ratio to support cost control and productivity evaluation.
• Prepare and provide reports on the realization of MPP and HR budgets according to the needs of related functions (Finance, Corporate Strategy, etc.).

1. Check submission status, advances, payment requisitions, and travel requests in PowerApps
2. Check and verify documents in SmartFix
3. Post all invoices and tax invoices to SAP
4. Follow up on INAP SIIM
5. Assist with IDS payments/Swift payment
6. Reconcile FEBAN (Bank Statements)
7. Prepare monthly listings of sales tax invoices for Trading Goods (TG) and Customer Services (CS)
8. Daily check price settings
9. Handling transaction invoices for BSH Hausgeräte GmbH and Robert Bosch GmbH

Get to Know the Team

Come join the Core Experience Engineering team! We are on an exciting mission to build the best engagement and discovery experience for our users and win customer loyalty by serving the most important needs of customers' daily lives with a seamless, personalized and contextual experience.

Get to Know the Role

You will directly report to the Engineering Manager of the Core Experience Growth Team. As a significant and autonomous contributor to your team, your team will trust you with designing their software systems with high quality. You will take an active role in your projects as a team member and involve yourself from design to rollout, taking ownership of your work and always focusing on moving your projects forward. This is an onsite role based in Jakarta.

The Critical Tasks You Will Perform

• Collaborate with mobile and backend engineers, designers, data scientists, and product managers to build features.
• Participate in code and design reviews to maintain our high development standards.
• Brainstorm ideas, identify problems, propose and implement solutions geared towards scale and performance.
• Take full ownership of projects that are built to meet functional and non-functional requirements of our users and partners.
• Design, implement, instrument and deploy performant and reusable iOS components.
• Lead Collaboration with partners across teams and roles, to resolve ambiguous, multi dimensional business, legal, and product needs.
• Participate in interview loops to help Grab continue hiring top industry talent.
• Provide technical guidance, mentorship and knowledge sharing to peers.

• Implement the end-to-end billing process, including invoice generation, validation, and distribution to ensure timely and accurate billing.
• Perform Work Orders status espsecialy those in Service Activated & Acceptance status
• Process Advise to Bill (ATB) for new complete Work Orders/ services/ orders and ensure WO status is synchronized with ATB
• Follow up and monitor first billing date is inline with the signed acceptance form (BAST)
• Check recurring invoice and ensure all are generated regularly or as per scheduled
• Perform routine reconciliation to ensure all delivered services are billed within the contract period and follow up for hold invoices not more than 2 months : based on active services, draft invoice, sales information, and customer confirmation
• Perform achievement of SLA / restitution reporting and process
• Perform services deliverd via 3rd party to have the same billing period with 3rd party's invoice
• Perform service billing registration in CRM Iinvoice for manual invoices generated every week/ month to minimize hold record status in system
• Perform summarize M2D billing generation and report regularly to analyze revenue target gap and potential additional ATBs/ Invoices
• Brief/ educate Client and Sales to minimize billing cancellation and hold invoice
• Handle customer's billing inquiries and complaints and (if necessary) assign to relevant parties
• Work with Collection Staff to ensure smooth transitions from billing to collections, aligning on any outstanding invoices and payment timelines.
• Collaborate with Sales Operation and Sales teams to validate that billing data reflects sales agreements, contracts, and any recent modifications.
• Coordinate with the Billing Liaison Section Head to resolve any complex billing issues or discrepancies.

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Minimum of 4 years of experience in billing, revenue operations, or a similar role in a corporate or enterprise environment.
• Excellent problem-solving skills with a keen eye for accuracy and detail.
• Strong communication and interpersonal skills to manage customer interactions and work across functions.
• Strong understanding of billing processes, invoicing, and revenue recognition principles.
• Proficiency in billing and CRM software, with advanced skills in Excel or data analysis tools.
• Willing to Work in Centennial Tower, South Jakarta.

• Medical Insurance

• Medical Check Up

About Us 

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.    

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

What you will do but not limited to: 

• Assist in daily financial transactions and ensure timely processing of payments and collections.  

• Monitor and reconcile financial data to ensure accuracy and completeness of records.  

• Support the preparation of financial reports, including cash flow statements and transaction summaries.  

• Collaborate with team members to maintain financial documentation and ensure compliance with internal policies.  

• Participate in ad-hoc financial analysis and projects as needed.  

• Provide assistance in auditing activities and help implement corrective actions where necessary. 

• Bachelor's degree in Finance, Accounting, or related field.  

• Strong analytical skills with a keen attention to detail.  

• Has understanding of accounting principles, concepts, and basic taxation principles.  

• Proficiency in Microsoft Excel and other relevant financial software.  

• Effective communication skills, both written and verbal.  

• Ability to work collaboratively in a team-oriented environment.  

• Proactive and eager to learn about finance operations.  

• Has experience in using SAP will be a plus point