Total 128 job vacancies in Hyderabad,

As a Customer Support Specialist at Wise you are the first point of contact for our Customers. You are a skilled problem solver and customer advocate. You handle complex issues with ownership and empathy across phone, chat, and email - delivering outstanding customer experiences while adapting to change, navigating ambiguity, and upholding Wise’s mission of money without borders. 

Salary: 5.2 LPA + RSU (Restricted Stock Units)
Location: Hyderabad - Work from Office
Shift: Rotational

Key responsibilities

• Provide high-quality support via phone, chat, and email with a focus on end-to-end case resolution.

• Resolve Customer contacts and queries with sound judgment, empathy, and minimal escalation.

• Meet performance targets across KPIs such as resolution rate, quality and handling time.

• Demonstrate advanced product and process knowledge for the assigned region or queue.

• Communicate clearly and professionally, adjusting tone and style based on customer context.

• Maintain accurate records using standardized case-handling processes.

• Follow security and data privacy procedures across all channels.

• Proactively contribute to knowledge sharing, team discussions, and continuous improvement.

• Take responsibility for your own learning and development through performance feedback, Wise’s Career Map and coaching from Team Leads.

• Embody and uphold Wise’s values in daily interactions.

Job Summary 

We are seeking a Quality Assurance Associate for Microbiology for managing daily Environmental monitoring operations in the Manufacturing facility as well as in microbiology laboratory. The qualified individual shall ensure that cleanrooms and classified manufacturing environments meet microbial and particulate cleanliness standards through the design, execution, and oversight of the Environmental Monitoring (EM) Program. This role supports cGMP compliance by providing data on environmental conditions by proactively identifying the contamination risks.

Roles & Responsibilities

• Routine Monitoring Activities

• You will be responsible to perform Viable (Settle plates, Active Air sampling, surface monitoring, contact plates and swab sampling) and non-viable particulate monitoring as per approved SOPs. 

• You will be responsible to perform Environmental Monitoring through LIMS software.

• Monitor different cleanroom areas including ISO5/Grade A, Grade B, C and D.

• You will be responsible to perform utilities monitoring (Compressed air, Nitrogen, CO2 and O2) for viable and Non-viable particulate load.

• You will be responsible for personnel monitoring as well as gowning qualification of personnel who will be proposed to work in cleanrooms.

• You will be responsible to perform water sampling (Raw water, treated water, Purified water, WFI and Pure steam) and to support the cross-functional department in area qualification /requalification.

• You will be responsible to maintain and calibrate EM equipment (e.g. particle counters, air samplers) and related required accessories.

• You will be responsible to train and qualify newly joined personnel in EM program and water sampling activity.

• Data Management & Trending

• Record and Review EM data accurately and in a timely manner.

• Perform routine trend analysis of viable/non-viable data and report anomalies.

• Participate in alert and action level excursions and support deviation management.

• Prepare the Annual summary report for EM program along with determination of Alert and Action level based on the historical data.

• Compliance and Documentation:

• Adhere to cGMP, GDP and internal SOP requirements.

• Prepare and review EM protocols, SOPs and investigation/ study reports.

• Support in regulatory and internal audits by providing EM data and justifications/rationale for EM and water sampling plans.

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We are looking for an experienced Snowflake Manager to lead a high-performing team of data engineers, own client relationships, and drive end-to-end cloud data platform strategy. The ideal candidate brings deep expertise in Snowflake, AWS, and Python, with hands-on experience across data lake and clean room architecture, identity resolution, ETL/ELT pipelines, and MLOps. This role requires someone equally strong in technical leadership and people management — setting direction, delivering through teams, and ensuring referenceable outcomes for stakeholders.

Key Responsibilities

• Directly manage a team of data engineers — overseeing performance, career development, and team dynamics; leading multiple concurrent projects to scope, timeline, and quality; and delivering constructive feedback with support from senior leadership.
• Own client and stakeholder relationships within assigned accounts, ensuring referenceable outcomes and managing nonstandard situations with senior support where needed.
• Design and implement Snowflake data warehouse architecture, data lake, and clean room frameworks, including identity resolution strategies, ID join logic, and master lookup tables across heterogeneous data sources.
• Build and maintain core data tables and ETL/ELT pipelines from multiple source types (network, device, media/video), covering ingestion, transformation, and data quality validation.
• Architect AWS cloud data solutions (S3, Glue, Kinesis, Lambda, Step Functions), including dev/prod environment setup, CI/CD pipelines, and workflow orchestration via Airflow or AWS-native services.
• Drive MLOps, pipeline automation, and platform reliability — including Snowflake performance tuning, storage optimisation, capacity planning, and onboarding of new data sources.
• Enforce data governance, security, and privacy standards across all pipelines, including AWS IAM policies, encryption, and data quality controls.
• Collaborate with analysts, product, and business stakeholders to translate requirements into efficient data models and solutions.

At Wise, our global audiovisual team is the backbone of seamless events and meetings. We ensure all AV equipment is perfectly poised for action across our offices worldwide. If you are an experienced AV professional with a passion for live production and confident in taking on complex challenges, we want you on our team in São Paulo. As a Level 2 Technician, you will be a key player in the technical delivery of our cross-company events and take true ownership of our event spaces in our soon to be opened new office. You will independently drive solutions, orchestrate live shows, and be a vital partner who understands exactly where the team can have the most impact.

What you’ll do:

• Orchestrate the technical delivery of diverse, cross-office events, understanding how internal events work and taking responsibility for setting up and operating them.

• Act as the local technical lead during live events, seamlessly switching between critical roles such as managing Zoom, camera control, streaming via Vimeo.

• Deliver the best AV experiences for in-room and remote participants using Google Meet, Zoom, Vimeo and various other hardware that we use in our offices (Q-SYS, Logitech, Neat, etc)

• Maintain and upgrade AV solutions in our offices while working together with Wise’s Workplace team to keep the AV systems up-to-date and automated where necessary and possible (office refurbishments and new offices)

• Take ownership of our audiovisual tools across both meeting rooms and dedicated event spaces.

• Partner closely with internal communications and event teams, developing comprehensive runbooks and looking at these spaces from Wiser's point of view to continuously seek improvements.

• Confidently perform under pressure when facing issues with meeting rooms or event setups, including changing mics, adjusting cameras, and working alongside external integration partners.

• Troubleshoot basic audiovisual signal flows in our meeting room environment to ensure presenters have a flawless experience.

• Work on additional AV services relevant to the employee experience such as digital signage systems and room bookings

• Deal with support related service requests and incidents for the supported technologies and infrastructure together with other IT support teams

• Vendor & Project Management: Coordinate with external vendors for office enhancements and structural changes; oversee project timelines from inception to completion.

• AV & Tech Oversight: Field internal AV requests, managing stakeholder expectations by balancing technical feasibility with budget constraints.

• Strategic Budgeting: Identify practical, cost-effective solutions for office upgrades without compromising quality or functionality.

Sutherland is seeking an attentive and analytical person to join us as a.Net Developer to be responsible for overseeing the quality of calls and customer service delivery. We are a group of dynamic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Responsibilities: 

• Keep management updated: Should update the management on the status.
• Analytical skills: Good analytical skills and able to think End to End solution for the requirements provided.
• Development activities: Responsible for design, coding, Testing and deployment (if required) of the complete application for the requirements provided.
• Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback to CSRs.
• Strengthen relationships: Should work as a team and be able to communicate effectively with customer and team members.
• Take the lead: Able to debug the production issue quickly and provide the root cause analysis with resolution for the issue.

As a Engineer RTS you will be responsible for daily Production Support functions for a suite of applications.

Reporting to the Manager RTS you will be part of the Retail technical Support in India, who will ensure functioning of the production environment with the view to maintain stability and control.

What you will do

• Provide front line technical support to end users responding to issues related to, Application Monitoring, Incident Management, Production Governance related issues
• Handle production down situations under tight SLA deadlines
• Root cause and problem resolution follow-up
• Look for efficiency improvement in & productivity savings Drive & live by the culture of innovation resulting in highly efficient team and improving operational efficiency
• Work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades.
• Communicate with all stakeholders and management the overall status and health of the application, contribute to automation, causal analysis, develop shared/common solutions, proactively identify cross functional or technical issues

Primary Responsibilities

• Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
• Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
• Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
• Any matter which may affect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.

People Management

• Provide effective support to the team to enable them to provide effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

  Operational Management

   

• Ensure quality and appropriateness of customer service provided.
• To maintain Front Office log book and shift reports.
• Respond to inquiries and resolve problems in an effective manner.
• Ensure all guests receive a swift, smooth, professional and friendly check in and check out
• Ensure quality in all aspects of the job.
• Maintain record of all banquet and any other functions in the hotel.
• Liaise with other departments for the resolution of day-to-day administrative and operational issues.

As a Product Manager, you will be responsible for leading product strategy with a focus on our key products, working with our world-class Product and Technology teams spanning Australia, Germany, Croatia, India, and the USA.

Reporting to the Product leader you will be part of the India Product Team, who work closely with the Technology & Product and other key stakeholders. Our team innovates quickly and works closely with our commercial partners and customers in a very agile, high-energy environment. This is an opportunity to work in a close capacity with a highly talented team of product managers, software engineers, business analysts, data engineers, and program managers to drive forward simple and brilliant customer experiences in close partnership with customers.

We are seeking a highly skilled and experienced Technical Product Manager with a strong product mindset to join our team. This individual will drive the development of our backend platform that supports API and services, focusing on speed, security, and scalability. The role will involve overseeing the product discovery process, defining strategy, and managing OKRs while driving key subdomains like login/registration, CRM, payment systems, and compliance for 100+ labels across the US, UK, and LATAM, supporting high transaction volumes. The ideal candidate will be a strategic thinker who can balance technical priorities with user and business needs.

Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry?
 

What you will do

• Backend Platform Management: Lead the development and continuous improvement of backend APIs and services with a primary focus on speed, security, and scalability, ensuring alignment with user and business needs.
• Product Discovery: Conduct product discovery sessions with stakeholders, identify customer pain points, and translate those insights into actionable product roadmaps. Leverage user research, data, and feedback to refine product direction.
• Subdomain Ownership: Own and manage any of these subdomains for:
• Login and Registration: Optimize seamless and secure user experiences across multiple regions.
• CRM: Oversee integration and operations for CRM systems, ensuring they effectively support 100+ labels and enhance user personalization, rewards and loyalty  engagement, and support.
• Payment & Wallet Systems: Lead the design, optimization, and scaling of payment platforms handling high transaction volumes, Payment method and Payment provider optimization with a focus on speed, success rates  and availability.
• Compliance & Risk Management: Ensure adherence to regulatory and compliance requirements across 30+ jurisdictions, collaborating with legal, security, and compliance product , Risk & Fraud teams to maintain a compliant system.
• Collaboration & Leadership: Partner with engineering, design, security, legal, compliance, and other product teams to define and prioritize the product roadmap and deliver on key milestones. Provide leadership and guidance on technical and strategic decisions.
• Market & Competitive Analysis: Analyze market trends, competitors, and customer feedback to inform product strategy, identify new opportunities, and prioritize features.
• Continuous Improvement: Drive continuous improvements to the platform by leveraging data, user feedback, and industry best practices. Foster a culture of experimentation and iteration.
• OKR & Strategy Management: Drive the setting, tracking, and achievement of OKRs for backend systems, ensuring these align with broader company goals and strategic objectives.
• Champion customer experience, ensuring a customer-centric approach in all product development stages.
• Support ideation, vision, strategy, and roadmap for marketing initiatives and projects.
• Drive product initiatives and manage the product lifecycle from concept to launch.